Total 3 job vacancies by NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities 

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients. 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience. 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

Join us in driving innovation and excellence for our clients while advancing your career in data analytics and consultancy.

We are looking for a detail-oriented Junior Insight Analyst with a strong curiosity about the FMCG or Tech & Durables markets. You will excel at identifying trends and patterns to provide actionable insights, working with data to understand market dynamics.

 In this role, you will offer data-driven support to both global and local clients, collaborating with internal NIQ teams to help achieve strategic business goals. Your contributions will be key to our international team's success in delivering impactful solutions.

Responsibilities

• Project Execution: You will assist in executing projects by extracting and compiling data, analyzing trends, and interpreting sales and consumer information. You will also create visualizations and build comprehensive presentations.
• Data Summarization: You will summarize data using tables, charts, and graphs, ensuring accuracy by reviewing deliverables for errors and inconsistencies.
• Report Drafting: You will draft reports and presentations that vary in complexity, incorporating detailed data interpretation to support client and internal needs.
• Report Management: You will set up and refresh regular reports, ensuring timely delivery of relevant information.
• Best Practices: You will actively seek out and share best practice examples and opportunities for optimization and automation, implementing these approaches in your work where applicable.
• Client Meeting Preparation: You will support other team members in preparing for client meetings and presentations, ensuring all materials are well-organized and impactful.

In this role, you will be the single point of contact for the Commercial and Finance teams, to liaise on Finance/Revenue related requests. You will be the go-to person from the Commercial side on all Finance related processes, platforms and documents who can advise on actions accordingly. You will also be responsible for ensuring that all key cut-off dates based on the Monthly Closing Calendar are strictly adhered to

• Update opportunities for Commercial teams and advise on opportunity set-up in Salesforce. 
• Commission opportunity in Salesforce to get the job number (i.e. include billing instructions, final contract details, evidence of agreement (EOA) and/or PO). Raise job number request for exception cases, if needed.
• Raise request and coordinate new SAP account creation and credit checks.
• Review and approve proforma invoices .
• Follow up with the Billing team on sending invoices to clients.
• Raise credit memo request for invoice revisions/ cancellations.
• Attend the local Billing and Cash Collection calls and coordinate action items with the Commercial team.
• Ensure project dates in SAP are updated. Raise SAP change requests as needed.
• Follow up with the Operations team on pending fieldwork start date confirmation.
• Follow up with the Commercial team on pending evidence of delivery (EOD).
• Other Finance/Revenue-related duties, as assigned