The Customer Account Analyst is responsible for ensuring accurate recording, analyzing, reporting, and reconciliation of all trade accounts receivables of PILMICO Foods Corporation/PILMICO Animal Nutrition. The Customer Account Analyst is responsible in managing the customer's account from day one (1) account set-up to the ordering payment cycle.
- Ensures timely collection of accounts receivables.
- Coordinates with customer and Branch Managers (BM) and/or Sales Specialist (SS) on the collection of maturing and/or overdue accounts.
- Evaluates customer requirements to minimize hold orders and recommends necessary moves.
- Reviews and reconciles customers' account ledgers.
- Prepares and records through Debit Note (DN) and Credit Note (CN) all adjustments pertaining to accounts receivables including its proper and necessary supporting documents.
- Prepares and maintains Accounts Receivable Aging Schedule per Sales Specialist to be submitted on a weekly basis.
- Prepares collection letters for delinquent accounts.
- Generates and mails monthly Statement of Account to customers.
- Attends to AR related queries and complaints from customers, TBMs and RSMs.
- Prepares and submits the Monthly Sales Summary Report.
- Prepares and submits the Monthly Summary of Price Adjustments and other deductions.
- Monitors collection of withholding tax certificates
- Prints and files Debit Notes and Credit Notes.
