Total 38 Others/Any customer experience manager job vacancies in The Philippines

Reporting to the Group Brand Manager for Farms/Meats, the Brand Portfolio Manager for VAM is responsible for the holistic category and brand marketing management of the Food Group’s Prepared Meats, also known as Value-Added Meats (VAM) products. This involves the creation and launch of new brands, products, and the support of existing ones in the category portfolio. This is an integrated brand and product management role, and the candidate will have an opportunity to drive business growth while continuing to hone their marketing and brand management skills.

The role is responsible to fulfill the brand management role for Pilmico Farms and The Good Meat’s Prepared Meats and VAM products, including but not limited to the following functional responsibilities :

• Market and Consumer Understanding (Market Sizing, Brand and Segment Shares, Competitor Analysis, Channel Analysis, Consumer Insight)
• Brand Strategic Planning including Range Extensions (Brand Identity, Brand Vision, Brand Architecture, Portfolio Management, Product Portfolio Strategy)
• Innovation and New Product Development (Idea Generation to Commercialization and post-launch evaluation)
• Brand Profitability (P&L Planning and Management, Revenue Achievement, Pricing and COGS Management, A&P Control) and market share delivery
• Brand Marketing Activity and Support Planning, Execution, and Evaluation (Communication and Media, POS and Merchandising, Trade and Consumer Promotions, Digital Marketing and Commerce)
• Product Delivery and Quality (Formulation and Packaging quality and market delivery) - Product Availability (sales channel strategy and monitoring, availability, visibility)
• Product Supply Management (forecasting, Materials supply management)
• Brand Social Impact (brand and product sustainability and social dimensions)
• Cross-functional team collaboration and assistance to team outside of directly managed brands, support on developmental and ad-hoc corporate, marketing, and other projects

Foreign Exchange Management:

• Monitor and manage the Company’s foreign currency exposure and execute hedging strategies according to the Company’s policy.
• Execute FX transactions to manage the company’s foreign currency needs.
• Forecast USD and third currency requirements ensuring sufficient liquidity of the accounts managed.
• Analyze FX market trends and provide regular updates and recommendations to management.
• Maintain relationships with banks and financial institutions to secure favorable FX rates and manage FX deals.
• Stay informed about any updates to BSP regulations regarding foreign currency exchange transactions to ensure the Company executes transactions in compliance with both banking and BSP regulations.

Cash Management:

• Oversee daily cash flow management and ensure sufficient liquidity to meet the company’s operational needs.
• Manage short-term investments and working capital to optimize returns.
• Perform cash forecasting to anticipate future liquidity needs and identify funding gaps.
• Collaborate with ACPC, Sales, Procurement, and Credit and Collections team to optimize cash flow processes and minimize cash holding costs.

Debt Management

• Oversee and manage the company’s debt obligations, ensuring timely loan repayments, effective interest rate management, and compliance with financial covenants.
• Support the negotiation and structuring of debt facilities to ensure they align with the company’s overall financial strategy.
• Evaluate the company’s debt portfolio, optimize debt levels, and propose strategies to reduce financing costs.
• Regularly prepare detailed reports on debt positions and offer recommendations for refinancing and debt consolidation opportunities.

Bank Relationship Management:

• Build and strengthen relationships with banking partners for FX and cash management services:
• Ensure adherence to banking agreements and monitor associated fees and services
• Manage the opening and upkeep of bank accounts.

Risk Management:

• Identify and evaluate financial risks associated with FX, liquidity, and debt, and develop strategies to mitigate them.
• Continuously review and enhance hedging, cash flow management, and debt servicing approaches to reduce exposure to market volatility and financial uncertainty.

Systems & Process Improvement:

• Support the automation and optimization of treasury processes and systems.
• Stay informed on industry trends and best practices to continuously improve treasury operations.

The Customer Account Analyst is responsible for ensuring accurate recording, analyzing, reporting, and reconciliation of all trade accounts receivables of PILMICO Foods Corporation/PILMICO Animal Nutrition. The Customer Account Analyst is responsible in managing the customer's account from day one (1) account set-up to the ordering payment cycle.

• Ensures timely collection of accounts receivables.
• Coordinates with customer and Branch Managers (BM) and/or Sales Specialist (SS) on the collection of maturing and/or overdue accounts.
• Evaluates customer requirements to minimize hold orders and recommends necessary moves.
• Reviews and reconciles customers' account ledgers.
• Prepares and records through Debit Note (DN) and Credit Note (CN) all adjustments pertaining to accounts receivables including its proper and necessary supporting documents.
• Prepares and maintains Accounts Receivable Aging Schedule per Sales Specialist to be submitted on a weekly basis.
• Prepares collection letters for delinquent accounts.
• Generates and mails monthly Statement of Account to customers.
• Attends to AR related queries and complaints from customers, TBMs and RSMs.
• Prepares and submits the Monthly Sales Summary Report.
• Prepares and submits the Monthly Summary of Price Adjustments and other deductions.
• Monitors collection of withholding tax certificates
• Prints and files Debit Notes and Credit Notes.

Reporting to the Group Brand Manager for Farms/Meats, the Brand Portfolio Manager for VAM is responsible for the holistic category and brand marketing management of the Food Group’s Prepared Meats, also known as Value-Added Meats (VAM) products. This involves the creation and launch of new brands, products, and the support of existing ones in the category portfolio. This is an integrated brand and product management role, and the candidate will have an opportunity to drive business growth while continuing to hone their marketing and brand management skills.

The role is responsible to fulfill the brand management role for Pilmico Farms and The Good Meat’s Prepared Meats and VAM products, including but not limited to the following functional responsibilities :

• Market and Consumer Understanding (Market Sizing, Brand and Segment Shares, Competitor Analysis, Channel Analysis, Consumer Insight)
• Brand Strategic Planning including Range Extensions (Brand Identity, Brand Vision, Brand Architecture, Portfolio Management, Product Portfolio Strategy)
• Innovation and New Product Development (Idea Generation to Commercialization and post-launch evaluation)
• Brand Profitability (P&L Planning and Management, Revenue Achievement, Pricing and COGS Management, A&P Control) and market share delivery
• Brand Marketing Activity and Support Planning, Execution, and Evaluation (Communication and Media, POS and Merchandising, Trade and Consumer Promotions, Digital Marketing and Commerce)
• Product Delivery and Quality (Formulation and Packaging quality and market delivery) - Product Availability (sales channel strategy and monitoring, availability, visibility)
• Product Supply Management (forecasting, Materials supply management)
• Brand Social Impact (brand and product sustainability and social dimensions)
• Cross-functional team collaboration and assistance to team outside of directly managed brands, support on developmental and ad-hoc corporate, marketing, and other projects

Under the supervision of the Country Director, the incumbent shall have strong leadership to lead the sales team to create program, manage resources and achieve the goals set for the category. He/she must possess good analytical skill on data collection, market situation and spotting emerging opportunities in the market. He/she must be able to build good rapport with the customers and provide guidance to the team in providing after sales service. He/She must have good interpersonal skills to liaise with local and regional stakeholders and organize the day to day requirements of the business according to the company’s policy and standard operating procedures.

The GROUP MANAGER, INTERNAL AUDIT, effectively directs, leads and manages the internal audit activity of the country where the Food Group operates.  It helps the organization accomplish its objectives by bringing a systematic disciplined approach to evaluate and improve the effectiveness and efficiency of risk management, controls and governance processes. 

Key Duties and Responsibilities

Audit/Risk Management/Compliance/Governance

A. Engagement Planning: 

• At the Group level, assist the Group Internal Audit Head in developing risk-based annual audit plan identifying the objectives, scope, timing and resource allocations needed.
• At the Country level, identify sources of potential engagements through risk framework.
• At the Engagement level, assess audit engagement objectives and scope to ensure they address the risks identified especially the emerging ones.

B. Function Management:

• Delegate tasks in a constructive and supportive manner and coach staff to enhance competence and professional development. Conduct effective performance appraisal of IA team against key performance indicators.
• Determine the appropriate continuing professional development necessary to keep staff effective in work.
• Conduct effective performance appraisal of IA team against key performance indicators.

C. Risk Management and Fraud

• Assess whether the risk management, risk governance framework and internal control systems are operational as intended.
• Review the completeness of management’s risk analysis and actions taken to remedy issues raised by risk management processes, and suggest improvements.
• Evaluate risk exposures relating to the organization’s governance, operations and information systems.

D. Internal Control

• Assess the internal control framework including the adequacy and effectiveness of controls.
• Evaluate the implications of organizational changes, operational changes and changes in business strategy using appropriate internal control framework.
• Advise board and senior management on improvement initiatives to improve controls.

E. Governance and Environment

• Evaluate design and operational effectiveness of governance framework for addressing governance risks.
• Examine existing organizational behavior, performance management techniques, management’s effectiveness to lead and build organizational commitment.
• Examine the organization’s approach to social responsibility and sustainability.

Business Process Improvement and Innovation

• Evaluate the long-term sustainability of business models impacted by technology and other disruptors, assess impact of changes in the business landscape and give recommendations to take advantage of new opportunities.
• Apply data analytics and Information Technology in auditing, identifying and assess various risks related to IT, information security, and data privacy.
• Synthesize critical findings and insights within the business context to make inferences and recommend actions to address the risks.

Business Partnering

Collaborates with various stakeholders across the business to add value, enhance decision-making processes, and contribute to overall organizational success such as: 

• Advisory and consultation on improving business process, controls, and risk management strategies to assist in decision making and enhancing operational efficiency. 
• Collaborate in assessing fraud or cyber security risks, conducting investigation, and recommending controls to mitigate fraud or cyber security risks and safeguards the organization’s assets. 
• Partner with leaders in developing KPIs and performance monitoring frameworks. 

Continuing Education & People Development

• Keep abreast of regulatory changes, industry standards, and emerging information technology risks relevant to the industry by attending trainings, forums and/or conferences and assessing their impact on the company's internal controls and audit approach.
• Regularly assess current practices, methodologies and team skills against available benchmarks (e.g. audit associations i.e. ISACA, IIA-P, International Association of Privacy Professionals) and implement programs to address issues, if any.
• Lead and manage the assigned internal audit team, including assigning audit engagements, providing guidance and mentoring to enhance performance, and conducting performance evaluations. Design and implement programs to improve compliance in general, including the conduct of regular training and orientation for employees. 

Administrative:

• Take part in special investigations where necessary and report to the Audit Committee with the highest level of confidentiality.
• Participate in the internal control projects covering all operations where necessary for One Food Group.
• Adheres to and keeps abreast of company/department policies and Code of Conduct/Ethics; and actively participates in company activities.

Customer Account Analyst is responsible for all collection activity related to Accounts Receivables. Provides timely, accurate and efficient support in collection operations particularly Basco Accounts.  He /She is also responsible to ensure all checks and cash collections are collected on time  from the customers.  Payment posting and counter validation is also his/her responsibility.  Custodian of the customer's records either digital or original copies.  Responsible for updating customers' accounts through the authorized financial system and official site/apps by the management.

1. Focus on customer’s payment collection as endorsed by the Team Leader

2. Ensure all collections are remitted on time either thru bank deposits or remitted to the cashier on a daily basis.

3. Ensure that all returned checks are properly monitored and coordinated to the customer for proper disposition.

4. Be an ambassador in achieving the team's goal on digital payments method, not limited to  Gcash, Petnet,Palawan Pera Padala, online banking and the like.

5. Ensure that the customer's Statement of Accounts are accurate as reference for collection.

6. Work hand in hand with the Sales team to strategize the collection effort especially accounts on past due.

7. Sending of collection and demand collection letters must be timely and proof must be properly filed in each customer’s account folder.

8. Endorse in a timely manner to the credit team the accounts due for court litigation.

9. Customer profile must be ready anytime as requested.  A site visitation to validate records is required.

10.  Prepares reportorial required by the management like aging report, collection report , credit/debit memos, Creditable Withholding Tax and all other reports necessary to submit to the management.

11. Performs other tasks as maybe assigned by the immediate supervisor.

Reporting to the Trade Channel Marketing Manager, the Channel Lead role is responsible for developing the category route-to-market strategy: analyzing, understanding, driving, and creating new avenues for sales growth, and new opportunities for making available the category’s brands, products, and services to customers/shoppers/ consumers. This role works closely with the brand category marketing teams and the field sales teams, to undertake the critical operations that translate brand and category marketing strategies and plans into detailed operational activities and guidelines, for effective and optimized execution across the various sales channels.

KEY DUTIES AND RESPONSIBILITIES

1. Lead growth strategy development for trade channels and routes-to-market for the company’s brands and products.

2. Set guidance for field sales and retail operations teams to execute the marketing strategy and programs in the trade channels and the route-to-market.

3. Set volume forecast, volume allocation plans, and pricing execution detail for the sales team, as aligned with the brand marketing team.

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Foods Corporation through active selling and establishing relationships with the livestock and poultry farm, feed mills and traders. In charge of translating continuous market share within a specified territory. This position is also responsible for ensuring the maintenance of credit terms within acceptable corporate standards.

DUTIES AND RESPONSIBILITIES:

I. Market Potential

1. Contributes to determining market potential at the territory level thru the conduct of dealer and end-user market reading and profiling of prospective customers

II. Business Plan

1. Implements approved placement strategies for the territory
2. Develops and proposes an overall business approach in an assigned territory to include but not limited to placement and pricing strategy of soya, wheat and other feed commodities.

III. Customer Relations

1. Serves as a link and provides support between the customer and the company in all transactions related to order fulfillment
2. Gathers, provides feedback and monitors intervention on customer concerns pertaining to product and services

IV. Sales Operations

1. Verifies all critical information necessary to determine worthiness of a prospective customer prior to endorsement
2. Executes, leads generation and negotiations to prospective customers
3. Plans and executes the territory KRAs in order to grow the business in an assigned territory
4. Helps in managing AR of the territory through effective collection
5. Implements and evaluates effectiveness of defined sales activities in the territory
6. Monitors the services of third party manpower service provider in the technical sales in an assigned territory
7. Assists in providing technical training to third party service provider

V. Other Tasks

1. Participates in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
2. Participates in projects and improvements on sales and marketing process as may be assigned
3. Performs other work-related tasks as may be assigned from time to time

The Human Resource Information System (HRIS) and Analytics Manager is responsible for the implementation, support and maintenance of a company’s specialized and internal HR systems, services, and applications. 

This role actively identifies areas of opportunity to improve existing HRIS processes, functionality and workflow, and maximize technological capabilities to reduce manual processes (i.e. employee movements, timekeeping and other systems)

This role will provide actionable insights through HR Data analytics and establish and execute strategies and governance on employee data management and analytics.

Key responsibilities:

HRIS Implementation and Project Management

• Lead the HRIS team to automate, integrate, and configure core HR processes
• Define the HRIS roadmap and serve as the overall Project Manager for all HRIS implementations and initiatives
• Liaise with internal and external stakeholders to analyze business needs and lead the planning, development, testing, and implementation of relevant systems
• Collaborate with external IT vendors on system implementation and support User Acceptance Testing
• Manage requests for process improvements, system enhancements, and the development or purchase of new software applications
• Supervise the day-to-day activities of the HR information system, including system support and maintenance
• Support management on structural policy matters related to the HRIS.
• Maintain data integrity by regularly analyzing data
• Work alongside the IT department to perform regular assessments and improvements to the HRIS
• Design user-friendly processes, guidelines, and documentation.
• Oversee all system upgrades and additions in partnership with the IT department
• Ensure compliance with data protection laws and related regulations for all HR-related systems

HR Analytics and Reports

• Collect and analyze data and statistics to identify trends, improve processes, and enhance operational performance
• Ensure reporting solutions, insights, analytical tools, and dashboards deliver actionable and accurate data to end users
• Prepare reports of data results and present findings to senior leadership
• Establish and execute strategies and governance on employee data management and analytics

Continuous Improvement

• Identify opportunities for automation within HR processes and evaluate tools to improve and maintain data integrity
• Lead and participate in projects focused on continuous improvement and development
• Research and maintain current knowledge on new and emerging HRIS trends.
• Mentor and coach the team to develop expertise and drive process and configuration excellence
• Actively identify and resolve issues or opportunities for enhanced user experience and HRIS integrations

Vendor Management

• Coordinate, schedule, and track progress of specialized work projects or departmental functions
• Manage HR vendor relationships and issue ticketing, ensuring maintenance and issue resolution
• Raise and resolve tickets on issues brought up by HR partners, ensuring no downstream impact
• Interface regularly with vendors and external providers to resolve system concerns
• Review and assess system provider proposals and budgets to ensure cost-effective and relevant HR services and processes
• Ensure vendors comply with regulatory requirements and collaborate with teams such as Risk, Data Privacy, and the Project Management Office to ensure organizational compliance

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Animal Nutrition Corporation through active selling and establishing relationship with the distributors and dealers.  In-charge of translating continuous market share within a specified territory. This position is also responsible for ensuring maintenance of credit terms within the acceptable corporate standards.

DUTIES AND RESPONSIBILITIES:

I. Market Potential

1. Contributes in determining market potential at the territory level thru the conduct of dealer and end-user market reading and profiling of prospective customers

II. Business Plan

1. Implements approved placement strategies for the territory
2. Develops and proposes an overall business approach in an assigned territory to include but not limited to placement and pricing strategy

III. Customer Relations

1. Serves as a link and provides support between customer and the company in all transactions related to order fulfillment
2. Gathers, provides feedback and monitors intervention on customer concerns pertaining to product and services

IV. Sales Operations

1. Verifies all critical information necessary to determine worthiness of a prospective customer prior to endorsement
2. Executes, leads generation and negotiations to prospective customers
3. Plans and executes the territory KRAs in order to grow the business in an assigned territory
4. Helps in managing AR of the territory through effective collection
5. Implements and evaluates effectiveness of defined sales activities in the territory
6. Monitors the services of third party manpower service provider in the technical sales in an assigned territory
7. Assists in providing technical training to third party service provider

V. Other Tasks

1. Participates in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
2. Participates in projects and improvements on sales and marketing process as may be assigned
3. Performs other work-related tasks as may be assigned from time to time

The AQUA SOLUTIONS MANAGER (ASM) is responsible for generating volume and sustainable growth of
Pilmico’s aqua feed, both in the Finfish and Shrimp segment. He/She should be on top in the management,
execution and monitoring of all sales, technical and business aspect of Aqua Feeds ensuring sales leadersip
in the market. He/She is responsible for enrollment of new accounts and managing a healthy, profitable
and sustainable business for each account.
ASM is also responsible in giving technical assistance to the customers to ensure business growth,
sustainability and profitability that will redound to Pilmico’s brand value.

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Animal Nutrition Corporation through active selling and establishing relationship with the distributors and dealers.  In-charge of translating continuous market share within a specified territory. This position is also responsible for ensuring maintenance of credit terms within the acceptable corporate standards.

DUTIES AND RESPONSIBILITIES:

I. Market Potential

1. Contributes in determining market potential at the territory level thru the conduct of dealer and end-user market reading and profiling of prospective customers

II. Business Plan

1. Implements approved placement strategies for the territory
2. Develops and proposes an overall business approach in an assigned territory to include but not limited to placement and pricing strategy

III. Customer Relations

1. Serves as a link and provides support between customer and the company in all transactions related to order fulfillment
2. Gathers, provides feedback and monitors intervention on customer concerns pertaining to product and services

IV. Sales Operations

1. Verifies all critical information necessary to determine worthiness of a prospective customer prior to endorsement
2. Executes, leads generation and negotiations to prospective customers
3. Plans and executes the territory KRAs in order to grow the business in an assigned territory
4. Helps in managing AR of the territory through effective collection
5. Implements and evaluates effectiveness of defined sales activities in the territory
6. Monitors the services of third party manpower service provider in the technical sales in an assigned territory
7. Assists in providing technical training to third party service provider

V. Other Tasks

1. Participates in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
2. Participates in projects and improvements on sales and marketing process as may be assigned
3. Performs other work-related tasks as may be assigned from time to time

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Animal Nutrition Corporation through active selling and establishing relationship with the distributors and dealers.  In-charge of translating continuous market share within a specified territory. This position is also responsible for ensuring maintenance of credit terms within the acceptable corporate standards.

DUTIES AND RESPONSIBILITIES:

I. Market Potential

1. Contributes in determining market potential at the territory level thru the conduct of dealer and end-user market reading and profiling of prospective customers

II. Business Plan

1. Implements approved placement strategies for the territory
2. Develops and proposes an overall business approach in an assigned territory to include but not limited to placement and pricing strategy

III. Customer Relations

1. Serves as a link and provides support between customer and the company in all transactions related to order fulfillment
2. Gathers, provides feedback and monitors intervention on customer concerns pertaining to product and services

IV. Sales Operations

1. Verifies all critical information necessary to determine worthiness of a prospective customer prior to endorsement
2. Executes, leads generation and negotiations to prospective customers
3. Plans and executes the territory KRAs in order to grow the business in an assigned territory
4. Helps in managing AR of the territory through effective collection
5. Implements and evaluates effectiveness of defined sales activities in the territory
6. Monitors the services of third party manpower service provider in the technical sales in an assigned territory
7. Assists in providing technical training to third party service provider

V. Other Tasks

1. Participates in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
2. Participates in projects and improvements on sales and marketing process as may be assigned
3. Performs other work-related tasks as may be assigned from time to time

The Inbound Logistics SAP SME Manager is responsible for planning, directing and coordinating activities of Inbound Logistics functions - incoming materials deliveries, storage and materials management, handling and distribution) to achieve greater efficiency and productivity via close coordination with all the relevant stakeholders and manage the resources to meet both business and customer requirements. He/she ensures
development and implementation of operational strategies to achieve business goals, operational efficiency, and customer satisfaction. He/she is a person of high integrity and is loyal to the company.

Job Objective

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for PFC products through active selling with the dealers and distributors that will translate to continuous growth in the market share within a territory. The position is also responsible for the collection of payments from customers ensuring that accounts do not go beyond the credit terms.

Key Duties and Responsibilities

Business Development in the Territory

1. Develops Territory Sales and Marketing plan that includes market analysis, projected sales growth and competitor information. 

2. Assists the National Sales Manager in business planning and recommends potential market areas in the designated territory.

3. Undertakes monthly market study on product price, price trend, competitor’s promotional activities, product placement, price positioning, distribution network and logistical support.

Credit & Collection Management

1. Ensures efficient collection from dealers/distributors accounts to ensure that they do not go beyond the agreed credit terms by regularly doing collection visits.

Distributor Management (Customer Relationship Management)

1. Provides assistance to the distributors in building his/her business through helping him/her in developing his/her sales strategies and in linking with sub-dealers and end-users (bakeries)

2. Assists dealers/distributors in the recruitment of sales personnel.

3. Trains the sales personnel of the distributor in the effective transfer of selling principles and techniques, product knowledge, market research, and information.

4. Provides technical assistance, e.g. baking demonstration to end users (bakeries)

5. Handles customer complaints. Assists in the warehousing concerns of dealers/distributors when needed. Coordinates with the Technical Service Analysts regarding quality issues of products.

6. Supervises the achievement of sales personnel under the distributor in the achievement of sales targets.

7. Monitors, analyzes and evaluates dealer/distributors’ sales achievement. Provides recommendations and solutions to findings.

8. Operates within the approved territory sales budget.

The Key Account Manager for Large Farms is responsible for generating and cultivating an increasing loyal customer base of farm feed and animal health products for Pilmico Animal Nutrition Corporation through active selling, conducts technical training activities and establishing relationships with industry stakeholders, farm owners and potential customers. The position will be the company's technical and sales resource person in subjects pertaining to the industry, involved in gaining and sharing knowledge to the Sales Team, distributors and other entities. The Key Account Manager for Large Farms is in-charge of growing market share for all large farms within a specified region.

60% Accounts/Customer Sales Management 

• Delivery of accounts revenue and volume targets

• Execution of agreed channel and customer KPIs (availability, pricing, display, and activations)

• Regular coverage of accounts in assigned areas to accomplish sales and collection calls

• Conducts business reviews and negotiations to drive market revenue and availability

20% Channel development and business building activities 

• Creates channel business plans based on market intelligence and competitive information 

• Looks for other channel and customer opportunities to create other revenue sources or increase profitability 

• Leads or participates in channel projects that will improve customer and shopper experience.

30% Administrative work

• Budget Management 

• Sales Forecasting 

• Maintenance of customer database and account records 

• Other sales related administrative work as required. 

• Accounts business plans

The AQUA SOLUTIONS MANAGER (ASM) is responsible for generating volume and sustainable growth of Pilmico’s aqua feed, both in the Finfish and Shrimp segment. He/She should be on top in the management, execution and monitoring of all sales, technical and business aspect of Aqua Feeds ensuring sales leadership in the market. He/She is responsible for enrollment of new accounts and managing a healthy, profitable and sustainable business for each account.

ASM is also responsible in giving technical assistance to the customers to ensure business growth, sustainability and profitability that will redound to Pilmico’s brand value.

The Roles
The Corporate  Environmental Manager is responsible for ensuring that Environment & Sustainability (ESG Environmental, Social, Governance) management systems and processes needed for the Company’s efficient and effective operations are established, implemented, maintained and continually improved.

The role of the Corporate Environmental Manager is responsible to drives a zero-incident environment, 100% environmental compliance, setup ESG Sustainability strategy, program, initiative and actively leads the improvement of environmental results to deliver manufacturing excellence.

As a Corporate  Environmental Manager, he/she will overseeing the performance for all the facilities located in Food Group , the Philippines and International Countries.

Key Duties & Responsibilities

1. Ensures that the systems and processes for Environment and Sustainability comply with the requirements of Food Group Guidelines and Policies as well as External Interested Parties (e.g. customers and legal requirements). 
2. Ensures all sites are compliant to Environmental Regulations and achieve 100% Environmental Regulatory Compliance annually.
3. Leads in the management of External Stakeholders involving government entities for Environmental and other related government bodies.
4. Collaborates with the departments to ensure that the overall performance of the established systems and processes for Environment and Sustainability are verified and reviewed at planned intervals and communicated to Top Management. 
5. Sets and aligns the established systems and processes objectives for Environment and Sustainability with the Context and Strategic direction of the Organization.
6. Leads in the development and implementation of Environmental preservation and protection initiatives and Sustainability related programs.
7. Manages the established Integrated Management Systems for Safety, Health and Environment, as applicable, to ensure certifications to international & national standards are achieved and sustained.
8. Plans and allocates strategically the resources needed for the sustained & effective operation of the established Environment and Sustainability management systems & processes. 
9. Plans actions to engage, direct and support stakeholders to contribute to the effectiveness of the established Environment and Sustainability management systems & processes. 
10. Works in collaboration with relevant teams to promote improvements of the established Environmental and Sustainability management systems & processes.
11. Plans and evaluates process conformance and performs Environment and Sustainability audits for various business processes.
12. Collaborates with other departments to ensure resolution of the Environment and Sustainability Issues. 
13. Determines the training and developmental needs related to Environment and Sustainability management systems & processes and initiates the trainings to be conducted to all relevant stakeholders.
14. Lead and drives Environment and Sustainability Innovation together with the Site Task Force Lead.
15. Plans and establishes an annual budget for the Environment and Sustainability. Ensures that budget performance is efficient.
16. Develop and contribute to annual Environment and Sustainability strategic planning. 
17. Implement and manage Sustainability policies and procedures in accordance with the company’s ESG Strategies, including in relation to environmental footprint, carbon neutralization, responsible workplace, and community engagement.
18. Collaborate closely with Aboitiz Group Company Sustainability Reporting program.

Other Task

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, ESG, corporate social responsibility, risk management etc.
2. Performs other tasks as may be assigned by the immediate superior.

Responsible for selling and executing channel sales plans through customer management , channel development activities and selling capabilities. 

Accounts/ Customer Sales Management (60%)

1. Delivery of  accounts revenue and volume targets 
2. Execution of agreed channel and customer KPIs (availability, pricing, display and activations)
3. Regular coverage of accounts in assigned areas to accomplish sales and collection calls
4. Conducts business reviews and negotiations  to drive wet market revenue and availability

Channel Development and Business Building Activities (20%)

1. Creates channel business plans based on market intelligence and competitive information
2. Looks for other channel and customer opportunities to create other revenue sources  or increase  profitability 
3. Leads or  participates in channel projects that will improve customer and shopper experience

Administrative Work (20%)

1. Budget Management
2. Sales forecasting
3. Maintenance of customer database and account records
4. Other sales related administrative work as required

Food Safety & Quality Management:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.
2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

Other Duties & Responsibilities:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility,  risk management etc. 
2. Performs other related tasks as may be assigned by the Team Leader.

The Roles
The Corporate  Environmental Manager is responsible for ensuring that Environment & Sustainability (ESG Environmental, Social, Governance) management systems and processes needed for the Company’s efficient and effective operations are established, implemented, maintained and continually improved.

The role of the Corporate Environmental Manager is responsible to drives a zero-incident environment, 100% environmental compliance, setup ESG Sustainability strategy, program, initiative and actively leads the improvement of environmental results to deliver manufacturing excellence.

As a Corporate  Environmental Manager, he/she will overseeing the performance for all the facilities located in Food Group , the Philippines and International Countries.

Key Duties & Responsibilities

1.  Ensures that the systems and processes for Environment and Sustainability comply with the requirements of Food Group Guidelines and Policies as well as External Interested Parties (e.g. customers and legal requirements). 

2.  Ensures all sites are compliant to Environmental Regulations and achieve 100% Environmental Regulatory Compliance annually.

3.  Leads in the management of External Stakeholders involving government entities for Environmental and other related government bodies.

4.  Collaborates with the departments to ensure that the overall performance of the established systems and processes for Environment and Sustainability are verified and reviewed at planned intervals and communicated to Top Management. 

5. Sets and aligns the established systems and processes objectives for Environment and Sustainability with the Context and Strategic direction of the Organization.

6. Leads in the development and implementation of Environmental preservation and protection initiatives and Sustainability related programs.

7. Manages the established Integrated Management Systems for Safety, Health and Environment, as applicable, to ensure certifications to international & national standards are achieved and sustained.

8. Plans and allocates strategically the resources needed for the sustained & effective operation of the established Environment and Sustainability management systems & processes. 

9. Plans actions to engage, direct and support stakeholders to contribute to the effectiveness of the established Environment and Sustainability management systems & processes. 

10. Works in collaboration with relevant teams to promote improvements of the established Environmental and Sustainability management systems & processes.

11. Plans and evaluates process conformance and performs Environment and Sustainability audits for various business processes.

12. Collaborates with other departments to ensure resolution of the Environment and Sustainability Issues. 

13. Determines the training and developmental needs related to Environment and Sustainability management systems & processes and initiates the trainings to be conducted to all relevant stakeholders.

14. Lead and drives Environment and Sustainability Innovation together with the Site Task Force Lead.

15. Plans and establishes an annual budget for the Environment and Sustainability. Ensures that budget performance is efficient.

16. Develop and contribute to annual Environment and Sustainability strategic planning. 

17. Implement and manage Sustainability policies and procedures in accordance with the company’s ESG Strategies, including in relation to environmental footprint, carbon neutralization, responsible workplace, and community engagement.

18. Collaborate closely with Aboitiz Group Company Sustainability Reporting program.

Other Task

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, ESG, corporate social responsibility, risk management etc.

2. Performs other tasks as may be assigned by the immediate superior.

The Project Manager manages a diverse range of technical Information Technology (IT) projects. The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales and quality.

The role is also responsible for the planning, management and delivery of new capabilities and system enhancements and delivering these in accordance with the approved project scope and consistent with Pilmico’s Project Management Methodology (PPMM). Within the SFIA profile, the Project Manager must demonstrate Level 4 responsibilities, i.e. Enable on the competencies outlined.

The Key Accounts Manager for Large Farm is responsible for generating and cultivating an increasingly loyal customer base of farm feed and animal health products for Pilmico Animal Nutrition Corporation through active selling, technical training activities and establishing relationships with industry stakeholders, farm owners, and potential customers.

This role will also be the technical and sales resource person in subjects pertaining to the segment; is involved in gaining and sharing knowledge to the sales team, distributors and other entities. He/she will be in charge of the growing market share for all large farms within his/her specified scope of coverage.

The People Services Manager leads and oversees the delivery of efficient, accurate, and effective services of the People Services team to all employees in the organization. He/She ensures the delivery of high-quality HR support, including HR administration, employee data management, employee inquiries, and HR process improvement initiatives.

Key Duties and Responsibilities

Service Delivery & Operations

• Oversees the end-to-end HR service delivery process, ensuring timely and accurate resolution of employee inquiries, requests, and concerns.
• Monitors service level agreements (SLAs) and key performance indicators (KPIs) to ensure service excellence.
• Continuously evaluates and improves HR service delivery, identifying opportunities for automation, process optimization, and cost savings.
• Collaborates with HR Business Partners to address complex employee issues and escalations.
• Maintains a thorough understanding of HR policies & procedures, and country-specific labor laws to ensure compliance in all interactions.
• Presents regular reports on HR People Services metrics, service level agreements (SLAs), and data analysis to identify areas for improvement, monitor key performance indicators (KPIs), and provide insights to HR leadership and other stakeholders.

Process Optimization and Change Management

• Develops and implements standardized and documented HR processes and procedures to streamline operations and enhance efficiency.
• Continuously assesses and improves HR processes to enhance the efficiency and effectiveness of People Services operations.
• Implements best practices, automation, and technology solutions to streamline processes and reduce manual effort.
• Leads change management and communication efforts related to HR process improvements, system implementations, and organizational changes.

Employee Data Management

• Oversees the accurate, secure, and confidential management and maintenance of employee data, ensuring compliance with data protection regulations and internal data privacy policies.
• Develops and implements employee data governance practices to maintain data accuracy and integrity.