Total 9 job vacancies by Proactis

• Complex incident & problem management, including root cause analysis of all Oracle and SQL Server related issues.
• Complex changes, configuration management, release management, & lifecycle management of Proactis’ global Oracle and SQL Server estate.
• Actively contributes to process improvements to the benefit of Proactis and its customers.
• Assists in the design, implementation and project handover phases for new and existing customers.
• Participates in a revolving out of hour’s on-call rota for the support of all Oracle and SQL Server incidents.

• Performs day-to-day monitoring and support for the Proactis commercial applications.
• Creates scripts, applets and web tools to assist with monitoring, response, and availability recovery efforts. 
• Receives, reviews, triage, escalates and where possible resolve a daily flow of incoming application support tickets. 
• Executes scheduled/unscheduled commercial software deployments according to requirements. 
• Creates Technical Documentation for hosted applications 
• Performs day-to-day monitoring and support for the Proactis commercial applications 

• Delivers quality products to estimates produced by the team using an Agile approach.
• Ensures high quality source code is delivered to fulfil the requirements of the product.
• Maintains a good working knowledge of the technology lifecycle within the product.
• Assists Quality Analysts to ensure a well-tested and quality product is delivered.
• Ensures software is secure, scalable, well documented and easily understood.
• Provides support to Help Desk in the investigation into incidents.
• Daily management of assigned projects in Azure DevOps and/or Jira.
• Participates in daily Scrum standup meetings and other sprint ceremonies.

1. Deliver quality products to estimates produced by the team using an Agile approach.
2. Ensures high quality source code is delivered to fulfil the requirements of the product.
3. Maintains a good working knowledge of the technology lifecycle within the product.
4. Assists Quality Analysts to ensure a well-tested and quality product is delivered.
5. Ensures software is secure, scalable, well documented and easily understood.
6. Provides support to Help Desk in the investigation into incidents.
7. Daily management of assigned projects in Azure DevOps and/or Jira.
8. Participates in daily Scrum standup meetings and other sprint ceremonies.

• Analyze software requirements and product specifications analysis in order to craft clear BDD test scenarios
• Automated tests development (Selenium, Playwright, SpecFlow, Gherkin, Cucumber)
• Test documentation ownership (Test Suites, Test Cases, Defect reports)
• API testing writing and execution
• SQL scripts writing and execution
• Test cases management and execution of daily test runs (ADO Pipelines, Jenkins)
• Test results analysis and reporting and participation in defects’ Root Cause Analysis
• Daily management of assigned projects in Azure DevOps and/or Jira
• Hands-on experience with version control system Git, Bitbucket
• Familiar with Agile/Scrum, adoption of Agile/Scrum principles and BDD process
• Participate in daily Scrum standup meetings and other sprint ceremonies

1. Manage the end-to-end recruitment cycle
2. Sourcing and attracting candidates by using databases, social media etc
3. Conducting interviews and filtering candidates for open positions
4. Perform job and task analysis to document job requirements and objectives
5. Screen candidates resumes and job applications
6. Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
7. Assess applicants’ relevant skills, knowledge, experience and aptitudes
8. Facilitate recruitment and system specific training amongst managers.
9. Liaise with Business Partners and managers to determine requirements and specific role objectives.
10. Analyse and create objectives to shorten current time to hire and be able to advise on time to hire for each role.
11. Support People Experience Admin function and administer UK benefits where needed.
12. Source and assess candidates suitability for open roles and create a talent pool for future role openings.
13. Manage Proactis’ ATS and be an expert in providing support for hiring managers.
14. Monitor and apply HR recruiting best practices

The Processing Assistant is responsible for the data capture of invoices, validation and quality control of documents by working to agreed guidelines to ensure excellent service is delivered to our Customers.

The Processing Assistant ensures performance and quality standards are met in accordance with Departmental Key Performance Indicators

• Completing end to end workflow within Managed Service to ensure business as usual is delivered for the Department.
• Personal contribution to delivery of departmental metrics.
• Contribution to operational policies and procedures to improve efficiency & service delivery.
• Evidence of alignment with ground rules & behavioral approach to support collaborative working and high performing teams.

• Complex incident & problem management, including root cause analysis of all Oracle and SQL Server related issues.
• Complex changes, configuration management, release management, & lifecycle management of Proactis’ global Oracle and SQL Server estate.
• Actively contribute to process improvements to the benefit of Proactis and its customers.
• Assist in the design, implementation and project handover phases for new and existing customers.
• Participate in a revolving out of hour’s on-call rota for the support of all Oracle and SQL Server incidents.

• Provides support for Proactis IT Systems and other third party applications (Endpoint Operating Systems/Security/Software Deployments).
• Provides administrative support for the corporate telephone systems incl. IP phones and softphones.
• Provides support for company issued hardware devices. Including, but not limited to, desktops and laptops.
• Provides administrative support for the corporate IT systems (Microsoft365, Active Directory, User and Group Privileges).
• Creates technical and procedural documentation for ITAS services.