Total 5 senior manager job vacancies in cebu central visayas region vii

The Senior Customer Support Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Support Supervisor.

Key Responsibilities include:

• Communicating efficiently with clients: providing quotations, processing orders, and responding to messages;
• Handling some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice;
• Helping our clients to use our online platform and encourage them to try out its many useful functions;
• Build and maintain strong relationships with stakeholders across diverse cultural backgrounds, ensuring their needs are identified and fully met;
• Support the Finance team in timely invoicing and payment collection, meeting Days Sales Outstanding (DSO) targets;
• Engage in day-to-day communication with key contacts from both internal and external clients, ensuring follow-up on activities and resolutions to open issues;
• Actively contribute in team meetings in different time zones, providing input to resolve challenges and enhance overall service quality; and
• Apply data analytics to evaluate service quality metrics, analyze performance trends, and make data-driven decisions to improve service delivery.

Mission 

Your main mission will be to contribute within the SaaS QIMAone team. QIMAone is a quality and compliance management platform designed to optimize control processes. It enables real-time collaboration with supply chain stakeholders, offering full transparency and actionable data to improve product quality and reduce operational inefficiencies.

• Design and implement automated test cases to ensure the quality of QIMAone’s platform features.
• Collaborate closely with the Product Management, Development, and UX/UI Design teams to understand functional and technical requirements.
• Develop comprehensive test plans and strategies.
• Write scripts to automate manual test cases and ensure stable and maintainable test environments.
• Analyze test results, diagnose issues, and provide quick and accurate solutions.
• Actively participate in agile ceremonies, including development cycles, demos, retrospectives, and backlog grooming.
• Propose and implement improvements to test processes and assist in the setup of continuous integration and deployment (CI/CD) pipelines.
• Maintain and update automated test frameworks and suites.
• Work proactively to identify test gaps and improve code coverage.

As a Business Development Manager at QIMA, your primary responsibilities will include:

• Client Portfolio Management: Develop and manage your own client portfolio, typically consisting of companies involved in the import and export of consumer goods globally.
• Prospect Acquisition: Utilize various methods such as cold calling, networking, referrals, and participating in fairs and exhibitions to identify and acquire new clients, mainly focusing on Hong Kong & other Far East countries sourcing offices & overseas clients.
• Client Relationship: Nurture prospective clients, maintain consistent and open communication, and successfully close deals.
• Upselling Services: Promote additional services to existing clients to ensure they leverage the solutions provided by QIMA optimally.
• Collaboration: Work in synergy with the Operations and Marketing Teams to drive large-scale projects and increase market awareness.
• Market Analysis: Analyze market trends, establish competitive advantages, and monitor metrics to ensure effective use of analytics in achieving ambitious sales targets.

Your responsibilities will be, but not limited to:

• Leads and oversees the group monthly close and global consolidation of actuals, ensuring complete and accurate financial in accordance with International Financial Reporting Standards (IFRS). 
• Manages and reviews close activities including journal entries and account reconciliation. 
• Leads and reviews monthly consolidation and financial reporting, including investigation and clearing of intercompany balances, closing and consolidation errors. 
• Overall accountable in the compilation of the consolidated balance sheet, income statement, statement of cash flows and other executive reporting requirements.
• Responsible in the review, analysis and presentation of the Group Cashflow and Working Capital to the CFO and the submission of the corresponding BOD slides.
• Leads the submission of the Financials required in the Group Audit and the compilation of all the audit requirements associated with the FS.
• Works with cross functional teams in addressing challenges, issues, and risks in the closing process to ensure timely and accurate books closing.
• Leads the debrief meeting to discuss closing issues with respective teams with the objective of keeping the best practices and improving on and addressing the gaps.
• Overall accountable in the tracking and monitoring of the GL and Consolidation KPIs and the presentation to the Group Finance Director and CFO
• Provides guidance to all subsidiaries to ensure consistency in consolidated financial reporting and applications. 
• Leads the balance sheet justification to ensure accurate and complete representation of the financial position of the company’s consolidated balance sheet. 
• Drives process improvements and assists with system transformation projects.

Are you a skilled NetSuite expert eager to make a significant impact? Picture yourself taking our current NetSuite implementation to new heights by incorporating cutting-edge Artificial Intelligence and automation. Are you adept at managing workloads, delivering exceptional results, and fostering a collaborative team environment?

If this sounds like you, we want to hear from you right away - because you could be the perfect fit for the role of NetSuite Senior Developer in our dynamic company!

Job Responsibilities

Effective use of web technologies has always been pivotal to our success, and we will count on your development skills to keep us at the top.

In this role, you will be expected to:

• Apply quality principles to streamline the development process.
• Optimize our NetSuite implementation with groundbreaking AI and automation solutions.
• Develop and manage our finance flow using NetSuite software.
• Implement and maintain NetSuite scripts for seamless operations.
• Collaborate efficiently with other engineers and cross-functional teams.
• Collaborate with teams across multinational operations to identify improvement opportunities and boost efficiency.
• Embrace challenges with enthusiasm and explore creative solutions to enhance our NetSuite systems.
• Harmonize and streamline processes to reduce redundancy, improve accuracy, and enhance productivity and ensure that the new streamlined processes align with our company's objectives and goals.
• Implement automation and AI features to improve system efficiency and effectiveness and test to ensure they meet business requirements.

By taking action in these responsibilities, you will play a crucial role in developing our organization to new heights of technological excellence and operational efficiency. Join us on this journey of innovation and impact!