We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
OVERVIEW
Reporting directly to the Senior Sales Manager of High Velocity Sales Manila. ConnectWise is looking for an exceptionally motivated onsite Salesforce Administrator.
RESPONSIBILITIES
- Has strong organizational skills
- Good at building relationships and is curious about new ways.
- Good executor – stays on projects and is persistent.
- Is adaptive – shows the ability to pivot and adjust when needed.
- Aims at keeping a log/running list of reporting ideas/improvements.
- Work closely with the leadership team and onshore colleagues to find and address process areas requiring improvement.
- Recommends short- and long-term training strategies for the improvement of training quality.
- Performs other duties that may be assigned from time to time.
- Will be supplying feedback on daily team observations and make recommendations for improved performance.
- Independently exercise excellent judgment, discretion, and sound reasoning in making important decisions
- Excellent professional communication skills needed, both verbal and written
- Must be able to collaborate with Senior Leaders and all levels of employees and consistently exude a pleasant, polished, and professional image.
- Ability to manage multiple projects effectively, with a high degree of accuracy and on time.
- Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor.
- Exceptional ability to create and maintain Salesforce databases.
- Demonstrate a strong sense of urgency.
- Full-time position
QUALIFICATIONS
- 2-3 years of experience as a Salesforce administrator in a similar environment.
- In-depth knowledge of Salesforce products and their functionalities.
- Proficiency in creating Salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating Salesforce reports and dashboards.
- Ability to provide Salesforce training and end-user support.
- Proficient in the use of MS Excel to generate reports, pivoted data, and graphs.
- Bachelor’s Degree preferred.
ConnectWise is the world's leading software company dedicated to the success of IT solution providers. We do it through our unmatched software, services, and community, and that’s why more IT solution providers use our platform around the world than any other.
Our company is filled with tech-loving, passionate people who simply want to make IT better. From the top-down, we are all dedicated to guiding our partners and the industry further.
ConnectWise was acquired by Thoma Bravo $1.5B in October 2019. Since the acquisition, ConnectWise has heavily invested in their security solutions as they follow the Thoma Bravo Model. In the first year of being under Thoma Bravo's backing, ConnectWise has acquired four new companies to add to their product portfolio suite, making them a fully unified suite for their IT-MSP and their MSSP customers.
Their Global HQ's are in Tampa, and they also have additional offices in Boston, Pittsburgh and Salt Lake City in the USA and then more offices across the globe with circa 2000 employees. They do also have an office in Manila.
Join the A-Team and experience the A-Life!
