Total 4 supply chain manager job vacancies in Metro Manila, National Capital Region

Business Development:

• Develop and implement comprehensive marketing plans to increase market acceptance of the entire assigned product portfolio and strengthen the 'Santen' corporate brand in the Philippines.
• Understand the corporate marketing strategy and tailor it to local policies, devising strategies for pricing, product positioning, promotion, and sales channels to effectively reach target customer segments
• Formulate operational plans and budgets for the assigned product portfolio, aligning them with customer needs, business objectives, and country strategy, ensuring approval and successful implementation.
• Oversee the tactical plan for products, including program development, advertising, and sales support materials, ensuring the creation and management of diverse promotional materials to meet various customer requirements.

Driving Financial Performance:

• Take responsibility for achieving sales targets and managing the A&P (Advertisement & Promotion) and S&M (Sales & Marketing) campaign budget for the entire assigned product portfolio, including samples and marketing-initiated internal training
• Project sales forecasts and manage inventory levels effectively to support smooth supply chain management in collaboration with company RA/QA, SCM, and distributor teams.
• Forecast product sales and market growth, engaging in strategic planning and life-cycle management to maximize product performance.
• Manage the advertising and promotion budget efficiently to optimize marketing initiatives and drive financial success.

Other Responsibilities:

• Support and train Medical Representatives on product portfolios and commercial excellence intitiatives to ensure effective interactions with medical professionals, enhancing product knowledge and sales effectiveness
• Complete additional tasks as assigned by immediate superiors, demonstrating flexibility and adaptability to meet evolving business needs.
• Operate at the Product Manager level with confidence and sophistication, delivering plans and executions independently while collaborating effectively with cross-functional teams.
• Foster teamwork and collaboration across Santen Philippines and collaborate with the Regional Patient Journey Solution team to align with regional strategies and objectives.

Key Responsibilities:

• Supply Chain activities for Santen Philippines and backup support for Distributor Markets (currently includes Indonesia and Australia), including local supply chain operations, inventory management, distributor management and inbound logistics to ensure required customer service levels
• Inputs to Functional Team in SC-related activities such as sampling requirement, and return to principal (RTP Request) for marketing activities
• Sales Order Management (if necessary) with local Distributor, Purchase Order Requirement to Asia SCM, sales and inventory report gathering from Distributors (Indonesia/Australia), ensuring that these reports are submitted timely and provide analysis on trends, projections, and improvements (if necessary)
• Inbound shipments with Logistics Service Providers 3PL/4PL by providing required shipping documents and ensures shipments are delivered on time/on track as per KPI
• Partnership with local Distributor’s supply chain counterpart to ensure issues and concerns regarding inventory management, inventory reconciliation, shipment and inbound logistics are addressed, providing input to the improvement of processes for Distributor Management

Demand Planning and S&OP Process

• S&OP discussion (if required) to understand market complexities, understand trends, provide inputs, and support day to day operational processes
• Provide forecast analysis and root cause analysis for Forecast In-Accuracy

Purchase Order Management

• Receive and verify purchase orders by local Distributor for Distributor Markets as accordance to manufacturing rules/ MoQ and lead time. Responsible for order tracking, expedition, and fulfillment status
• Review and verify selling price to Distributor
• Furnish purchase order confirmation to local Distributor
• Support SC Manager in processing the purchase orders in Global Planning System for Distributor Markets
• Update TP price in Global Planning System upon verification with SC Manager
• Ensure that purchase orders are signed and stored accordingly to ensure proper documentation
• Goods receipt completion and closing of purchase orders (if required

Product Launch Excellence

• Documentation preparation for SC related activities such as New Product Information submission to Distributor and code creation at Distributor
• Collaboration with cross functional team (RA/QA/Commercial/Marketing) for any sample pull-out related request or sampling activities and analysis on frequency of request related to samples; MDI delays on delivery and KPI performance of Distributor in deliveries

Inbound Logistics

• Lead in pro-active coordination with Forwarders/Brokers, Consignee, and Distributor to ensure timely customs clearance and delivery of inbound shipment to warehouse
• Verify and confirm import duties and taxes for each inbound shipment, if applicable
• Screen through all shipping documents provided by Vendors and verify import license validity to avoid delays in customs clearance
• Provide necessary shipping documents to Brokers for shipment release
• Update shipping tracker to monitor lead time of shipment release, validate if lead time is within KPI and analysis on delays relating to shipment releases
• Verify with SC Manager for issues and concerns regarding Consignee, shipping documents, EPA, product shelf-life acceptance and shipment arrival (if necessary) prior to goods dispatch from Manufacturer or RDC

Inventory Management

• Perform inventory count and inventory count reconciliation together with SC Manager, finished goods inventory monitoring and reporting (e.g. short dated stocks, expired goods, aging inventory)
• Coordinate with Distributor for any inventory reconciliation concerns/queries for the Philippines
• Coordinate with Distributor for Distributor Markets (Indonesia/Australia) for inventory report and sales report gathering and first pass analysis

Distributor Management

• Master Data Management – request for product code creation/deletion request in Distributor’s system with endorsement from SC Manager
• Oversee stock destruction process for product recall and expired goods destruction in the Philippines
• Ensure reports for Distributor KPIs are submitted on time
• Gather and provide input/analysis in Distributor KPI (OTIF requirement)

General Tasks

• Verify billings from service providers related to Supply Chain cost, if applicable and endorse to SC Manager for final approval
• Coordination and execution of re-dressing activities within market to support commercial business, when applicable
• Provide data/gathering documents in relation to Philippines audits and Finance requirements
• Maintain proper filings and traceability of GDP documents (e.g. purchase orders, shipping documents, import license)

Business Development

• Develop business plans for the district that covers sales, revenue, and expense controls
• Implement a strategic sales plan that expands company’s customer base and ensure its strong presence as aligned with marketing strategies
• Build and promote strong and long-term customer relationships through good partnerships and understanding their needs.
• Understand the needs of the company’s customers through feedback and insights and develop plans on how they can relate more to the company’s products
• Conduct market surveillance by identifying emerging markets and market shifts and being fully aware of new products in the market and status of competitors
• Analyze and track data pertaining to sales KPIs and effectively interpret trends and provide relevant insights that will help develop strategies and tactics to achieve target and ensure market growth
• Identify and communicate opportunities to management and subject matter experts for product/service development.

People Management

• Manages sales team in terms of performance and discipline
• Drive high performance in the team through managing the team and provide quality feedback on their performance and development through coaching and business reviews
• Support the sales team on their training and development by identifying competency gaps or career opportunities, coaching them and providing the resources needed to develop team members
• Hold team members accountable with clear objectives and KPIs. Ensure that they uphold to policies, procedures and company standards every time
• Communicate company directions and strategies consistently and accurately. Engage the team by discussing about the company’s vision and its values and how the team contributes to these
• Effectively recruit talent that can contribute to the achievement of company objectives and goals. Facilitate effective onboarding process for new hires
• Facilitate regular team meetings to discuss issues, share knowledge, celebrate achievements, and provide training and direction

Sales Operations Management

• Establish sales objectives by forecasting and developing annual sales quotas for the territories under the district and projecting expected sales volume and profit for existing and new products
• Manage profitability through the achievement of targets, pricing decisions and the development and control of budgets
• Management of sales team to hit sales targets, achieve growth and increase in market share
• Oversee the activities and performance of the sales team
• Monitor and review district’s performance through preparation of quality sales, revenue, and expense reports
• Assess current district’s processes and procedures, identify opportunities for improvement, and implement them.
• Proper resource allocation to ensure profitability by preparing sales activity budgets and projections based on relevant information
• Monitor and approve expenses under their district in a timely manner
• Handle and resolve customer complaints regarding a product or service

FINANCE

• Monitors, analyzes and reports periodical actual financial performance in comparison to budget submitted to senior management
• Provides financial advisory support on business, brand and financial plans
• Analyzes overall financial results and determines underlying reasons for any deviation which will be raised to functional heads for appropriate action
• Proposes and drives cost saving initiatives to businesses/functions
• Develops financial plans using business valuation tool, for strategic investments/ divestments for management approval
• Establishes financial model with banks, treasury, taxation and controlling in order to ensure optimum cash flow, financing cost and capital employed at competitive rates
• Establishes and oversees maintenance of controls over cash flows and payments authorization to safeguard corporate assets.
• Establishes a system of internal controls and oversees implementation and monitoring
• Oversees and aligns accounting and financial systems
• Drives identification and implementation of revisions / improvements to internal financial systems and procedures
• Oversees coordination and monitoring of compliance implementation and activities
• Assist in the development of systems to provide monitoring and enforcement of policies for all financial activities
• Leads the implementation of financial policies, systems and procedures; facilitate in providing support for financial management oversight, analyze budgets, preparation financial reports, assist in making recommendations to management on budget expenditures and maintenance contract standards
• Establish work priorities and ensure deadlines are met and procedures followed
• Assures protection for the assets of the business through internal control
• Provides financial, fiscal and accounting advice, direction and leadership to senior management
• Ensures compliance with tax regulations and generally accepted accounting practices
• Oversees structuring, drafting, negotiating and closing of commercial transactions
• Ensures support on commercial disputes/litigation management and develops risk mitigation strategies

ACCOUNTING

Leads, direct and final checking on the following:

• Journal Entry
• COGS/Inventory Value
• Inventory balance of distributor
• Sale by Products – Shipments and local
• Budget Control – Analysis and basic reporting
• Statutory ACC – Journal entry/ reporting
• Budgeting & Forecasting System (FUSION)
• Review financial analyses, summaries, management reports and other special reports as required, and submits to RHQ and LTD the reports to wit:
• Accounting Report
• Consolidation Package
• Inventory Information, Balance & Movement
• Sales Report
• Bank Balance information
• Cash Flow Forecast

TEAM MANAGEMENT

• Builds an effective team committed to delivering stretch targets and achieving both short-term and long-term business objectives.
• Provides clarity on the goals and objectives to be achieved by the team.
• Ensures development of skills and abilities through ongoing feedback, coaching and training/development opportunities
• Oversees and drives overall performance management and talent management of the team.