Total 6 Junior Executive help desk specialist job vacancies in The Philippines

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position: Operations Virtual Assistant/Healthcare Virtual Assistant

Client Name: TBD

Company’s Website:TBD

Salary Range: $800 - $1,500/month

Working Schedule: Fulltime, Monday-Friday, 9 AM - 5 PM (CST)

About the role:

The Operations Specialist is responsible for supporting the Care Navigation and Onboarding teams to ensure the company is able to provide outstanding patient experiences. The core responsibilities of the Operations Specialist will be triaging and responding to patient messages, ensuring that information is put into the correct systems, assisting with credentialing applications, ordering medical devices, and assisting with administrative functions.

Responsibilities:

• Responsible for triaging inbound patient messages and responding to a subset that are level-appropriate. 
• Assists with provider onboarding and ensuring we have excellent record keeping by ensuring information goes into the correct systems. 
• Assists with credentialing applications during the onboarding of new providers. 
• Facilitate the ordering of remote monitoring devices via our ordering system.
• Facilitate troubleshooting of remote monitoring devices with patients via our communication systems. 
• Input lab values into our EHR from lab documents received via email/fax. 
• Utilizes sound customer service principles in relating to patients by negotiating effectively, resolving conflicts, seeking management assistance as appropriate, and responding as appropriate. 
• Handles medical records requests and facilitates sending and receiving medical records as needed. 
• Assist with scheduling meetings for providers and patients. 
• Assists with other administrative tasks as needed

• At least 2 years of relevant experience 
• Prior experience in a medical office, hospital, outpatient clinic, or other health care settings. 
• Must have experience working with insurance companies, and have extensive knowledge of different types of coverage and policies
• Excellent customer service skills
• Knowledge of medical terminology 
• Prior experience with credentialing is a plus 
• Prior experience working with customers/patients directly
• Ability to multi-task, detail-oriented, organized ability to maintain accurate records, work quickly to process items in a timely manner, collaborate with others
• Excellent verbal and written communication skills in English
• Excellent organization skills and a self-starter.

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Job Title: Real Estate Virtual Assistant and Client Relations Specialist

Schedule: Flexible (total of 40 hours/ week)

Salary Range: $800/month - $1500/month



Job Description:

As a Real Estate Virtual Assistant and Client Relations Specialist, you will play a pivotal role in ensuring the satisfaction and retention of our existing customers while also assisting potential customers in understanding and navigating our services. You will be responsible for managing support emails, handling inbound calls, and providing top-notch assistance through our CRM system.

Key Responsibilities:

Email and Phone Support: Manage and respond to support emails promptly and efficiently. Handle inbound calls via our CRM, addressing customer inquiries, and professionally providing solutions.

Customer Interaction: Build and maintain positive relationships with existing parkers. Address their concerns, provide information, and ensure a high level of customer satisfaction.

New Inquiry Handling: Engage with new inquiries, explain our services, and assist in the onboarding process. Guide potential customers through our offerings to meet their needs.

Issue Resolution: Work to resolve customer issues, troubleshoot problems, and escalate complex cases to higher levels of support as necessary.

Documentation: Maintain accurate and detailed records of customer interactions, feedback, and resolutions in the CRM system.

Serve as the primary point of contact for current and prospective residents.

Additional Responsibilities:

Provide virtual support on various items, including maintenance requests, signing leases, scheduling showings, conveying pricing, and following up on events.

Follow-up with residents of delinquency accounts.

Execute paperwork, including leases, lease amendments contracts (property level), lease renewals, etc.

Communicate important announcements and notices to residents across different channels.

Act as an administrative assistant to the operations manager to help manage residents, vendors, and in-house tasks.

General office management (office supply orders, maintenance requests, scheduling couriers, etc.).

Manage monthly asset management fees for all assets/entities.

Prepare monthly executive and employee expense reports, receipt filings, and data uploads.

Coordinate with legal counsel for annual shareholder/partnership resolutions and filings.

Perform market research.

Manage contact lists.

Calendar and appointment management as needed.

Prepare tasks and reminders for the team and follow up as needed.

Assist residents with processing rent payments.

Qualifications:

Ability to analyze and resolve customer issues effectively and efficiently.

Comfortable using CRM systems and other customer support tools.

Ability to prioritize tasks and manage time effectively to meet service-level agreements.

Ability to adapt to changing processes and procedures in a dynamic work environment.

Proven experience as a Client Relations Specialist.

Knowledge of customer relationship management (CRM) practices.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:   Virtual Assistant/Billing Specialist

Client Name: TBD

Company's Website: TBD

Working Hours: Mondays to Fridays, 8 AM - 4:30 PM Eastern Standard Time (subject to change)

Salary Range: $900-$1,000/month

About the Company 

They are a diversified and growing wastewater management company seeking a highly organized and skilled individual to join their team as an Accounts Receivable Manager / Virtual Assistant (to the President). This remote position offers the opportunity to work closely with our president, contributing to both financial management and administrative efficiency

Duties and responsibilities: 

Accounts Receivable Manager (Approximately 50%):

• Daily invoice and payment batching within the company CRM system.
• Daily monitoring of accounts receivable for overdue balances.
• Conduct outbound calls to customers with overdue balances to encourage timely collection of balances due.
• Generate and present weekly accounts receivable aging reports to the president.
• Actively update customer payment terms in the company CRM system to ensure the accuracy of reporting. 

Administrative Assistant (Approximately 50%):

• Directly support and work with the company president. 
• Monitoring and prioritizing the president’s emails, ensuring high-priority emails are seen and addressed, and low-priority emails are deleted or handled without the president's involvement.
• Provide a daily schedule summary to the president each morning.
• Send adequate reminders to the president prior to meetings.
• Manage travel arrangements for the president and company staff, including flights, venues, and restaurants.
• Assist with various administrative tasks as needed

Requirements:

• 2-3 years of experience as a Virtual Assistant or similar position
• Proven experience and familiarity with accounts receivables management and other related basic bookkeeping tasks.
• Excellent communication skills, verbal and written
• Proficiency in Microsoft Office Suite (especially Excel) and CRM Systems
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Great problem-solving skills with efficiency and multi-tasking skills
• Can work independently
• Self-led and confident 

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Virtual Assistant / Social Media Specialist

Work Hours (Client) : M-F, 9 AM to 5 PM, EST

Pay Range : $ 1,000 - 1,500 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Answering phone calls/emails
• Handling and managing of social media accounts
• Conducting research
• Performing other assigned administrative tasks

• At least 2 years of experience as a Virtual Assistant / Socia Media Specialist
• Proficient in using Canva, and Google Workspace
• Experience with Airtable is nice to have
• A copy/link to your portfolio, showcasing previous works
• Excellent Communication skills

OPEN ONLY TO FILIPINO FEMALE CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES

Job Title: 16771023511 - Virtual Assistant/ Digital Marketing Specialist

Salary Range: $1000 - $1500 per month

Working Hours: 9:30-5:30 UK Time, M-F

Duties and Responsibilities:

Website

• Editing video and photos to create website content using the company’s brand guidelines.
• Find SEO keywords through Ubersuggest that match the recipe.
• Writing a blog post that goes with the recipe and includes key phrases, keywords and etc to the post.
• Schedule on Wordpress for approval.
• Once approved - create schedule for social channels
• Create roundup blog posts - we usually do two of these weekly. 
• Update current website content to make it better.

Social Media

• Work with the client to create a strong social media plan for 3 months.
• Create KPIs with the client to measure  efforts.
• Be vocal in knowing what works/doesn’t work. Do more of what works.
• Create graphics using brand guidelines.
• Take recipes and videos that the client has created and help to edit and schedule.
• Respond to comments daily on all social channels
• Increase engagement

Online Course/Coaching

• Work with the client  to create content for an online coaching platform.
• Create social plan for growth.
• Use Kajabi with the client to create sellable content/coaching
• Create Newsletter through Kajabi.

• Collaborate with cross-functional teams to execute marketing initiatives
• Stay up-to-date with industry developments and best practices

• Minimum of 2 years of experience in digital marketing
• Proven track record of managing social media campaigns
• Knowledge of digital marketing tools and platforms (e.g., Google Analytics, Facebook Ads Manager)
• Experience with SEO and content creation
• Good communication skills
• Ability to work independently and meet deadlines.
• Proficiency in the tools Adobe Photoshop, Wordpress Tailwind, and Pinterest 
• Experience in Google Workspace, Canva, Ubersuggest a plus

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Virtual Assistant/ Social Media Specialist

Schedule: Monday to Friday 6am-2pm CST (8pm-4am PHL)

Salary Range: 1000 - 1500 USD/month plus performance bonus (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Company:

We are a Dive Shop & Resort, where our guests become part of our extended family. With a focus on safety, we offer PADI Diving Certifications and Courses for all levels, ensuring a secure and enjoyable underwater experience. Our dive shop provides a comprehensive range of diving gear, resort essentials, and vacation conveniences. Indulge in the delightful offerings of our Pizza and Ice Cream Parlor, along with a variety of drinks and concessions. Choose from a range of accommodations, including RV lots, a bunkhouse, and a motel. Throughout the year, we host exciting events, from dive trips and underwater adventures to land lover parties. Most importantly, we guarantee a fun, relaxing, and fantastic time for all our guests. As we consistently look toward the future, we are dedicated to exploring potential renovations and additions that will elevate your vacation and diving experience to new heights. Your safety and the creation of amazing, memorable moments are our top priorities!

Responsibilities:

• Send a daily morning wake-up message.
• Assist in tracking and monitoring personal goals.
• Manage social media accounts and engage in social media management tasks.
• Keep track of important dates, such as friends and family birthdays and anniversaries.
• Purchase and send gifts using a virtual credit card for special occasions.
• Design and create pamphlets for the dive shop.
• Assist in managing the Customer Relationship Management (CRM) system with provided training.
• Send out emailings and monitor incoming digital messages (DMs, emails, etc.).

• Minimum of 1 year of experience as an Executive Assistant (EA) or Virtual Assistant (VA) for a US-based company.
• Proficiency in Gmail, spreadsheet apps, and Canva.
• Fluent in English with strong spoken, written, and reading skills.
• Swimming ability is a plus.
• Creativity is a plus.