Total 50 technical analyst job vacancies in pasay metro manila

Position : Operations QA Analyst

Working Hours : Full-Time; 40 hours/week; US Pacific Time Zone Work Hours

Salary: USD 1,000 - USD 1,700/month

About the role:

We are seeking a detail-oriented and analytical Operations Analyst to join our team and play a crucial role in our daily call analysis and reporting processes.

As our Operations Associate, you will be responsible for reviewing customer calls, identifying issues and trends, and preparing comprehensive reports for both internal teams and our clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations.

You will have the opportunity to work closely with various departments, including customer service, quality assurance, and product development, to ensure that insights from call analysis are effectively utilized across the organization.

We offer competitive compensation, benefits, and the chance to grow with a dynamic, fast-paced

company.

Main Responsibilities:

• Analyze customer calls for quality, compliance, and issue identification
• Prepare detailed reports on call performance, trends, and areas for improvement
• Communicate findings to internal teams and clients through well-structured reports
• Collaborate with the quality assurance team to develop and refine call evaluation criteria
• Identify opportunities for improvement and efficiency gains in our technology
• Assist in the creation and maintenance of dashboards for real-time performance monitoring
• Contribute to the continuous improvement of our call analysis and reporting tools and methodologies

• Bachelor's degree in Business Administration, Data Analytics, or related field
• 2-3 years of experience in quality assurance in a customer service environment
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks.
• Excellent written and verbal communication skills
• Proficiency in data analysis tools (e.g., Excel, SQL)
• Detail-oriented with a keen eye for identifying patterns and anomalies in data
• Ability to manage time effectively and meet daily reporting deadlines
• Strong problem-solving skills and a proactive approach to addressing issues

Bonus Points:

• Experience with call center operations or customer service metrics is preferred
• Proficiency with reporting software (e.g., Tableau, Power BI)
• Knowledge of healthcare-specific terminology
• Project management skills
• Background in statistical analysis or data science
• Experience in developing and delivering training programs

• Competitive pay and performance bonuses
• Professional development opportunities and training budget
• Flexible work hours and remote work options (post-onboarding)

Position : Data Analyst 1

Working Hours : Full-Time; US Mountain Time Zone Work Hours

Salary: USD 1,500 - USD 2,000/month

Seeking Analytical Minds: Our client is seeking a Data Analyst with strong spoken English skills and

an interest in artificial intelligence. In this role, you will be tasked with reviewing popular analytics

tools to see how they compare across core competencies, recording yourself as you review the

tools.

This is an incredible chance to work from the comfort of your homeland while making a significant

impact on the global stage. Join us and discover a world of possibilities right from where you are.

Main Responsibilities:

• Record video walkthroughs of popular analytics tools and groundbreaking new AI features
• Collect, clean, and analyze data to identify trends, patterns, and insights
• Develop and dashboards and reports
• Write complex SQL queries to extract and manipulate data from various databases

• Excellent spoken English skills
• Minimum 2 years of experience as a Data Analyst
• Proficient in Power BI and Tableau for data visualization
• Strong experience with SQL for data extraction and manipulation
• Experience teaching English or experience living in an English speaking country will be a big plus but not required.

Job Title: PowerBI Reports Creator & Data Analyst

Schedule:  TBD

Salary Range: $ 2500 USD/Month

Responsibilities:

• Reproduce and enhance existing reports within PowerBI.
• Demonstrate advanced expertise in PowerBI, including Data Flow, Direct Query, managing Multiple Data Sources, and setting up comprehensive Data Models.
• Utilize Excel at an advanced level to complement PowerBI functionalities.
• Interpret and apply SaaS industry standard metrics, such as Churn, Net Dollar Retention, and Lifetime Value, to real-world business scenarios.
• Translate management queries into actionable data models and insights.
• Propose and lead data-driven projects that align with business goals, providing comprehensive reports and analyses.
• Innovate and suggest new data projects to maximize business outcomes based on existing data.

• Minimum 5 years of experience in data analysis or a related field, with a strong focus on PowerBI and Excel.
• Extensive knowledge of SaaS industry metrics and business analytics.
• Excellent communication skills in English.
• Proven ability to understand complex business logic and deliver data-driven insights and solutions.
• Knowledge and understanding of utilizing AI tools and systems for enhanced analysis

Position: Technical Support Representative

Working Hours: Full time; 40 hours/week (Eastern Time Autonomous Hours)

Salary Range:  USD 900 - USD 1500/month

Job Summary:

If you love technology and setting users up for success, come join us at Astrohaus as a Customer Success Specialist! This role is at the heart of our mission to deliver exceptional service and support to our users. You will be the go-to expert for users on all things, from guiding them in unlocking the full potential of their devices to troubleshooting technical issues with patience and empathy.

Here, you’ll help us deliver exceptional service and support and live up to our values:

● Make the customer feel heard.

● Have the correct answer.

● Follow-up and follow-through.

In this role, your primary responsibility will be to assist customers through the help desk, including

email, phone, chat, and video meetings to answer any questions and, generally, to make sure our

customers feel supported. It's all about making people feel heard.

The goal is to educate the consumer with the right information at the right time without overwhelming

them. We want the customer to feel supported throughout the buying journey and develop product

mastery.

Tasks:

1. Day-to-day direct support for customer questions

• Inquiry Resolution: Promptly and efficiently resolve customer inquiries related to the usage, features, and benefits of products. This includes providing clear, concise, and accurate information to enhance customer understanding and satisfaction.
• Technical Support: Address technical inquiries and issues via phone, email, live chat, and video calls. This includes troubleshooting problems, providing step-by-step solutions, and escalating issues to the engineering team when necessary.
• Customer Onboarding: Welcome new users and provide them with the necessary resources and guidance to get started with their app. Eventually, this will include 1:1 video sessions with new customers.
• Follow-Through: Follow up on resolved customer questions to ensure satisfaction

2. Documenting and improving the customer success experience

• Feedback Loop: Act as the voice of the customer within the company. Gather user feedback on product features, user experience, and service satisfaction to inform product development and improve customer service practices.
• Documentation: Suggest updates to documentation, including FAQs, troubleshooting guides, and how-to articles based on conversations with customers
• Continuous Learning: Stay updated on new product features, technology updates, and
• customer service best practices to ensure the highest level of support.

Qualifications:

• Education: High school diploma or equivalent
• Experience: Minimum of 2 years in customer service, technical support, or a related client-facing role. Experience in a technology-focused environment is highly preferred.
• Must be comfortable in providing customer onboarding support via Zoom video call.
• Technical Skills: Proficient with customer service software and tools and able to quickly gain familiarity with products and services.
• Communication Skills: Excellent verbal and written communication abilities. Must be able
• to convey information clearly and effectively.
• Problem-Solving Skills: Strong analytical skills with the capability to assess problems and propose effective solutions.
• Language Skills: Excellent English Communication Skills

Hiring Filipinos residing in the Philippines
Position: Amazon Business Analyst

Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST (Eastern Standard Time)

Holidays: TBD

Pay Range: 1,200 - 1,400 USD/month

About the Company:
The client is a rapidly expanding powerhouse in the health and wellness industry. Their portfolio is a collection of leading DTC online brands in this space, including Keto, Emma Relief, Keto Activate, Simple Keto System, Helix Bootcamp, and Synocell.

The client has been featured in various publications such as Forbes, Vogue, Elle, Business Insider, Eat Well, and many more.

Who are we looking for?
We are looking for an Amazon Business Analyst to help maximize our marketplace performance on Amazon. The ideal candidate will possess a strong analytical mindset and deep knowledge of Amazon's platforms and analytics tools.

Responsibilities:

• Analyze sales data and market trends on Amazon to provide actionable insights for business growth.
• Manage and optimize listings for enhanced visibility and sales performance using Amazon Seller Central and other tools.
• Collaborate with cross-functional teams to develop and implement strategic plans for product launches, promotions, and inventory management.
• Monitor and report on competitors' strategies, pricing, and consumer behavior.
• Develop and maintain dashboards and reports that provide insights into key performance indicators.
• Work closely with the marketing team to refine PPC campaigns, enhance SEO strategies, and drive A/B testing initiatives.
• Assist in budget forecasting and P&L management related to Amazon sales channels.
• Ensure compliance with Amazon’s policies and guidelines for sellers.

• Proven experience as a business analyst, preferably within the Amazon e-commerce environment.
• Strong proficiency in analytical tools, including Google Analytics, Excel, and Amazon-specific software such as Helium 10.
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Strong organizational and project management skills.
• Ability to work in a fast-paced and ever-changing environment.
• Excellent communication and interpersonal skills.

LOOKING FOR FILIPINO CITIZEN RESIDING IN THE PHILIPPINES ONLY

Position: Business Analyst

Work Hours: Flexible ( EST overlap ) 

Holidays: TBD

Pay Range: 1000- 2000 USD/month

We are seeking a highly skilled and tech-savvy Business Analyst who excels in writing and communication. The ideal candidate will bridge the gap between IT and business units by providing data-driven insights and solutions. With a knack for understanding complex technical systems and a talent for clear, impactful communication, the Business Analyst will play a crucial role in guiding our strategic decisions and improving our operational efficiency.

Responsibilities:

• Conduct thorough interviews and research to understand business needs and challenges, ensuring a deep comprehension of project scopes and objectives.
• Leverage advanced analytical skills to interpret data, identify trends, and make data-backed recommendations to both technical and non-technical stakeholders.
• Develop innovative solutions to business problems, integrating technological advancements where appropriate. Ensure solutions are feasible, sustainable, and aligned with business objectives.
• Produce high-quality documentation, including requirement specifications, process maps, and project plans, ensuring clarity and actionable insights.
• Serve as a key liaison between IT teams and business units, facilitating open communication and ensuring alignment on project goals and expectations.
• Oversee the project lifecycle, from initiation through to completion, ensuring projects are delivered on time, within scope, and budget.
•  Develop and deliver comprehensive training materials and sessions for users on new systems and processes, ensuring smooth adoption and minimal disruption.
• Continuous Improvement: Regularly review and assess business processes and IT solutions, recommending improvements and innovations to drive efficiency and competitiveness.

• Bachelor's degree in Business Administration, Journalist, Information Technology, or related field.
• Minimum of 3 years of professional work experience 
• Exceptional analytical and conceptual thinking skills.
• Outstanding communication skills, with the ability to articulate complex information clearly and persuasively to a variety of audiences.
• Strong technical proficiency, with an understanding of software development, database structures, and system integration.
• Experience with project management methodologies and tools.
• High degree of initiative, with the ability to work in a fast-paced environment and 

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES ONLY"

Position: Data Analyst 2

Work Hours: M - F EST

Holidays: TBD

Pay Range: 1000- 2000 USD/month

We are looking to hire a data analyst to join our analytics team. You will be working alongside the technical and analytics teams. You will be responsible for the creation of new analytics dashboards driven by business needs. 

Responsibilities:

• Maintain, clean, and process large business data sets. 
• Work with stakeholders to understand their business objectives and provide relevant, clear, concise, and digestible data to them.
• Deliver data first solutions to stakeholders within Tableau.
• Import, clean, and merge new data sets into Tableau from external and internal sources.
• Support and maintain new and existing dashboards in the Tableau ecosystem.
• Translate business objectives into actionable intelligence dashboards. 
• Distill and combine data sets into logical groups.
• Onboard and train new users to consume and create new dashboards.

• BA or BS degree in Business Administration, Data Science, IT, Computer Science, Engineering, or similar degree
• 1-2 years of experience in business analytics, process automation, or data and statistical analysis
• Proficiency and experience creating dashboards from multiple separate data sources
• Experience using a major data visualization platform (Tableau, Power BI, Qlik, etc.) or other data visualization software (R, D3.js, etc.)
• Ability to break down large problems into small actionable pieces
• Excellent communication skills working with stakeholders across the company.

Nice to have:

• Experience in data analysis for e-commerce or B2B companies
• Experience with SQL and extracting data from relational databases
• Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment
• Previous experience or knowledge of the flooring industry
• Programming experience particularly with Python and Python analytics frameworks such as Pandas and Scikit Learn

Job Title: Technical Support Specialist

Working Hours: Full-time, Mondays - Fridays, TBD

Location: Remote

Pay Rate: $1200 - $2000/month

About the Role:

We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and finding appropriate solutions. Your primary goal will be to ensure that our customers receive prompt and effective technical support.

Responsibilities:

• Provide technical support to customers via phone, email, or chat
• Troubleshoot and resolve hardware and software issues
• Guide customers through the setup and configuration of software and devices
• Document and track customer interactions and resolutions in our support system
• Collaborate with internal teams to escalate and resolve complex technical issues
• Maintain product knowledge and stay up-to-date on industry trends

Summary of Requirements:

• 1+ year of experience in a technical support role
• Proficiency in HTML, CSS, and JavaScript
• Strong coding skills
• Proficiency with Shopify App
• Familiarity with Liquid is preferred
• Excellent communication and customer service skills
• Familiarity with CRM software and ticketing systems
• Ability to work independently and in a team environment
• Attention to detail and strong organizational skills

Position: Technical Support Specialist

Work Hours: Mondays to Fridays, TBD

Pay Range: $1200 - $2000/month

Location: Fully Remote

About the Role:

We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and finding appropriate solutions. Your primary goal will be to ensure that our customers receive prompt and effective technical support.

Duties and Responsibilities:

• Provide technical support to customers via phone, email, or chat
• Troubleshoot and resolve hardware and software issues
• Guide customers through the setup and configuration of software and devices
• Document and track customer interactions and resolutions in our support system
• Collaborate with internal teams to escalate and resolve complex technical issues
• Maintain product knowledge and stay up-to-date on industry trends

• 1+ year of experience in a technical support role
• Proficiency in HTML, CSS, and JavaScript
• Strong coding skills
• Proficiency with Shopify App
• Familiarity with Liquid is preferred
• Excellent communication and customer service skills
• Familiarity with CRM software and ticketing systems
• Ability to work independently and in a team environment
• Attention to detail and strong organizational skills

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position : Marketing Analyst

Working Hours : M-F, Central Time Zone (CT), with flexible overlap

Holidays : PH Holidays

About the Company:

Relay Insights helps business-to-business (B2B), Software-as-a-Service (SaaS) companies grow their digital marketing programs. We also advise companies on marketing organization development and participate in hiring and onboarding new employees. We seek to develop long-term partnerships with companies and become extensions of their marketing teams.

Ideal Candidate Profile

Relay Insights is seeking a professional who has experience with business-to-business (B2B) marketing (and relevant examples to share). We are also looking for a “numbers” person–someone who enjoys working in spreadsheets and analyzing marketing data. We are not looking for a professional focused on design, video animation, ad creation, and so on. The following responsibilities and qualifications provide more detail about the day-to-day activities we need support with.

Responsibilities:

• Download and organize website and marketing metrics, such as visitors, conversions, etc.
• Research software market information and trends, such as market size, vendors, and more.
• Evaluate organic and paid search opportunities based on search volume, competition, etc.
• Collect and organize client customer data, such as firmographics, testimonials, etc.
• Help create ad hoc analyses related to website and content analytics

• Ability to quickly learn information organizing techniques (with professional examples as proof)
• Very strong Microsoft Excel / Google Sheets knowledge (e.g. lookups, formulas, etc.)
• High attention to detail and accuracy (>90% of work is complete and doesn’t require edits)
• Inclination towards critical thinking–can determine next steps without instruction
• Self-driven and bias towards action and results
• Knowledge in Project Management tools like ASANA (nice to have)

Tools to Use:

• Google Docs, Google Sheets and Microsoft Excel
• Google Analytics and Google Search Console
• Keywordtool.io
• Ahrefs
• Asana

JOB TITLE: Operations Analyst

WORKING HOURS: Monday - Friday, EST

SALARY RANGE: 900 to 1500 USD/ month (Depending on the interview result and the client's approval)

Tasks:

• Develop standard operating procedures for core functions of our business
• Support execution of community events - including forums, experiences, and digital workshops
• Assist the CEO in analysis and document preparation
• Scheduling meetings and calendars
• Other tasks that may be needed

• TOOLS: GSuite, any scheduling tools (calendly for ex.)
• NICE TO HAVE: Mailchimp
• REQUIRED EXPERIENCE: Atleast a couple of years of actual business operations experience
• REQUIRED SKILL SET: Managing and scheduling with executives experience

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: Power BI Business Analyst

Salary Range: 1500 USD to 1800 USD

Schedule: M-F, flexible working hours and overlap of 4 hours for client calls, EST timezone (9am-5pm is the company operating hours)

About the Client

 We are a Power BI consulting firm focused specifically on supporting financial planning and analysis. We build and market products using the Microsoft Power Platform to support teams involved in financial reporting, business planning, financial management, and analysis.

This is a very special time for the company as we are experiencing a lot of growth and our customers are excited about what we have to offer.

About the Role

We are hiring a Power BI Consultant (Analyst) to build financial reporting and planning tools for our clients (finance teams).

The successful candidate will be able to balance three main categories of work:

Power BI and SQL: the candidate must have strong skills with Power BI (including DAX

and Power Query) and SQL, as they will be building and managing complex financial

reporting and planning solutions for our clients

Financial Analysis: the candidate must be strongly conversant with financial analysis;

they must be very familiar with common financial reports including income statements,

cash flow statements, balance sheets, accounts receivable/payable, and basic

accounting principles

Communication: the candidate must be able to communicate clearly as they will be

engaging with our US-based clients (verbally and written)

Responsibilities:

• Meeting with clients to collect and define requirements for financial reporting and planning solutions
• Building aesthetically appealing, accurate, effective financial reporting and planning solutions using Power BI (and the Microsoft Power Platform)
• Build data modeling solutions (in Power BI, Power Query, SQL) to solve client business reporting and planning needs
• QA Testing, analyzing, and troubleshooting Power BI solutions throughout the project lifecycle
• Demonstrating solutions to clients, incorporating feedback from clients, answering client questions, and guiding the client throughout the project lifecycle
• Reconciling data with source databases to ensure accuracy; reconciling calculations and measures
• Troubleshooting and managing issues with dashboards and similar tools; providing ongoing support for solutions we provide our customers

Requirements:

• At least 5 years of relevant experience.
• Above average to excellent communication skills
• Proficient in Power BI, DAX, SQL, and Data Modeling.
• Strong understanding of how businesses analyze cash flow, income statements, and balance sheets.
• Familiarity with financial reporting and its alignment with business objectives.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Inventory and Supply Chain Analyst

Working Schedule:  Monday to Friday, 8 AM to 6 PM (EST) | 9 PM - 7 AM (PH Time) (8-8.5 hours per day)

Salary Range:  $1000 - $1,500 / Monthly 

ABOUT THE COMPANY
The company is 3x winner of the “Best Of” award, and strives to have the best culture, benefits, and work environment of any company, big or small. We are stable with over 30 years in the business and are experiencing major growth in an ever-changing retail landscape. They represent some of the largest manufacturers, selling and managing their brands at Target. Our primary job is creating a work environment where our team members can thrive.

ABOUT THE ROLE:

The inventory analyst position plays a key role by managing many of the day-to-day operational activities as well as supporting long term strategic initiatives. The role will be both analytical and strategic in which you will take ownership for extracting data, preparing data for weekly reporting, applying critical thinking, and providing recommendations that will enhance the business moving forward.

RESPONSIBILITIES:

Quantitative Analysis:

• Manage the delivery of timely analysis to support brand in-stock goals.
• Understand, analyze, and synthesize required data sets for actionable insights.
• Provide recommendations to achieve and exceed in-stock targets.

Relationship Management:

• Act as a client advocate, providing data and insights to enhance existing processes.
• Utilize various communication tools for knowledge transfer and relationship building.
• Foster resilient relationships with brand partners.

Communication:

• Communicate effectively, both verbally and in writing, ensuring open exchange of information.
• Foster a sense of resiliency to achieve goals and overcome unexpected obstacles.

Specific Responsibilities:

• Keep all items within out-of-stock goals at Target.
• Stay updated on industry trends through trade publications.
• Develop fluency in required systems: SOLYS, Partners Online, Vendor IQ, Target.com.
• Plan, forecast, and allocate inventory using in-depth planning techniques.
• Develop business strategies to drive sales.
• Analyze inventory statistics through financial analytics.
• Execute weekly and ad-hoc reporting to support business needs.
• Proactively address inventory issues through data analysis.
• Build strong relationships with vendor/retailer inventory and planning teams.
• Collaborate across internal, vendor, and retailer partners to address challenges.
• Leverage problem-solving skills to identify root causes and drive improvements.
• Advocate for what is right for the business.

QUALIFICATIONS:

• At least 1-3 years of proven experience in quantitative analysis and inventory management.
• Strong communication skills, both verbal and written.
• Proficiency in Excel is essential.
• Proficient in tools like online documentation, video, Microsoft Teams, and phone for knowledge transfer.
• Familiarity with inventory planning systems: SOLYS, Partners Online, Vendor IQ, Target.com.
• Previous success in developing business strategies to drive sales.
• Knowledge of financial analytics for analyzing inventory statistics.
• Ability to build and maintain strong relationships with vendor/retailer inventory and planning teams.
• Collaborative mindset to work across internal, vendor, and retailer partners.
• Problem-solving skills to identify root causes and drive improvements.
• Adherence to ethical and professional standards.
• Positive and upbeat attitude and solution-focused mindset.
• Team player mentality, recognizing that "we are in this together."

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop, Personal Computer with External Monitor.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Software Quality Assurance Analyst

Salary Range: 1000-1800 USD per month

Schedule: M-F, 9AM - 5PM US/Pacific time

About the Role:
The client is seeking a Software Quality Assurance Analyst in the Philippines to help build and grow a world-class engineering team and culture. While reporting directly to the VP of Engineering you will build out a new software category within the massive trillion dollar commercial construction industry. We have a hands-on culture and expect the same of all our team members. You will play a pivotal role in enhancing our software solutions, ensuring they meet both our high standards and the evolving needs of our customers.

Responsibilities:

• Analyze Requirements: Work within a cross-functional team alongside our product team, developers, and other members of QA to review and analyze system specifications to ensure clarity and testability.
• Test Case Development: Write, prioritize, and execute detailed, comprehensive, and well-structured test cases based on the requirements.
• Manual Testing: Perform thorough manual testing to ensure software functionality aligns with specifications.
• Collaborate with Team: Work closely with automation engineers to transition manual test cases into automated scripts.
• Bug Reporting: Document and track bugs meticulously, working with the development team for timely resolutions. Track and update the team with metrics which capture trends and offer insights.
• Continuous Improvement: Participate in sprint retrospectives and suggest improvements to enhance QA processes and practices.
• Reporting: Regularly update the team and management on test planning, test execution, and the status of software quality.

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 3 years in software quality assurance, preferably in a startup or fast-paced tech environment.
• Technical Proficiency: Strong understanding of software QA methodologies, manual testing techniques, test management tools, and processes. Experience in writing clear, concise, and comprehensive test cases.
• Familiarity with Agile Methodologies: Experience working in an agile development environment and a good understanding of its challenges and opportunities.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively articulate technical challenges and solutions.
• Analytical Mindset: Strong problem-solving skills with a detail-oriented mindset.
• Adaptability: Ability to adapt to rapidly changing technologies and environments.

Desirable

• Certifications: ISTQB certification or similar is a plus.

Skills

• Analytical and Critical Thinking: Ability to analyze requirements and formulate effective testing strategies.
• Attention to Detail: Keen eye for detail and a commitment to delivering error-free software products.
• Collaboration: Strong team player, with the ability to work closely with developers, automation engineers, and other stakeholders.
• Time Management: Excellent organizational skills, with the ability to prioritize tasks in a fast-paced environment.
• Continuous Learning: Eagerness to learn and stay updated with the latest QA trends and technologies.

About You

We want you to be a part of our success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully many of these resonate with you!

• Passion and enthusiasm for your work and company
• Love to take the initiative
• An upbeat, positive and good-to-be-around attitude
• Sense of humor
• Is a “doer” with a hands-on approach
• Commitment to excellence
• Articulate and able to influence without direct authority
• Excellent ability to work within a team
• You foster trust and accessibility
• Collaborative
• Intellectually curious
• Ability to build relationships and earn the respect of other teams
• Organizational tolerance: able to work with ambiguity and constant change
• Enjoys and has implemented change
• Believe strongly in your abilities

More important than meeting 100% of qualifications, we are looking for collaborative, long-term team members with a self-starter growth mindset, a commitment to proactive communication, and a bias towards action, who are aligned and excited with our company’s mission to build the industry standard in digital change order communication for the commercial construction industry.

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES

Position: Technical Recruiter

Working Schedule: Monday to Friday, 8 AM to 4 PM (EST) | 8 PM - 4 AM (PH Time)

Salary Range: $800 - $1,200 / Monthly

ABOUT THE COMPANY
Technology community and consulting firm headquartered in Virginia. Our main focus is on assisting high-growth startups in emerging tech markets by building their product and engineering teams. We began our journey in 2012, starting from a garage in Leesburg, Virginia, and quickly became a prominent figure in the startup community across the Washington, DC metro area. Over time, we have expanded our support to startups throughout the Mid-Atlantic Region.

RESPONSIBILITIES:

• Conduct extensive online research within the technology startup space to support lead-generation initiatives for sales and recruitment.
• Gain a deep understanding of the startup funding ecosystem, including seed, Series A, B, C, and D funding rounds, and use this knowledge to identify potential clients and business opportunities.
• Utilize tools such as LinkedIn Sales Navigator, CRM systems like Pipedrive, and ATS systems like Lever to streamline and optimize research processes.
• Assist with talent sourcing efforts as needed, leveraging online research skills to identify potential candidates for various roles within the tech startup space.
• Collaborate with sales and recruitment teams to enhance lead generation and candidate sourcing strategies.
• Identify Software Engineering talent to fill current and upcoming job openings with startups from emerging tech markets
• Build and maintain relationships with Software Engineers from various skill sets
• Participate in virtual tech events in the start-up community
• Contribute ideas to help shape and grow the company.
• Assist in new territory expansion
• Research local and new startups, products, and engineering markets
• Increase the company and hatch pad brands so that we remain credible and top-of-mind to our targeted audiences

QUALIFICATIONS:

• At least 1-3 years of Technical Recruiting experience
• Good to Excellent communication skills both written and verbal.
• Bachelor's degree or equivalent experience.
• Proven experience in online research, ideally within the tech startup ecosystem.
• Familiarity with CRM and ATS systems.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• You possess a comprehensive understanding of the challenges associated with technical recruitment and can generate innovative approaches for sourcing top talent.
• You are driven by self-motivation, possess strong ambition, and demonstrate an entrepreneurial mindset.
  

NICE TO HAVE:

• You have previous experience in organizing and managing recruitment interviews.
• Experience with LinkedIn Recruiter, Pipedrive, and Lever.
• Previous experience in a sales, recruitment, or business development role.
• You’ve worked in a 100% remote startup role before

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

Position: Financial Analyst

Working Hours: Monday - Friday, 9AM - 5PM 

Salary Range: $1,500 - $2,500/ month (Depending on the interview result and the client's approval)

• Analyzing and summarizing all due diligence materials related to the credit quality of businesses or assets being acquired or owned by ASC, including the analysis of the company or asset’s historical and present financial condition, products and/or services, sales and marketing strategies, customer and supplier base, industry dynamics, competitive position, management team, and financial projections;
• Working with the Senior leadership to manage the due diligence, screening, and underwriting approval processes;
• Assisting with the syndication process on transactions in which ASC is leading the financings;
• Fulfilling all portfolio management requirements including on-going credit analysis, reporting and follow-on credit activities (amendments, recapitalizations, acquisitions, restructurings, etc.);
• Supporting the firm’s efforts to attract, develop, and retain best-in-class origination, underwriting and portfolio management talent.

• Strong finance and accounting skills along with an intense attention to detail.
• Well-developed interpersonal skills to allow the candidate to successfully interface with external service providers and other members of the investment team.
• Demonstrated ability to multitask and manage work flow while taking ownership for the results.
• Excellent verbal and written communication skills.
• Significant Experience with MS Excel, Outlook and Power Point; exposure to investment analysis software (, e.g., Bloomberg, Capital IQ, etc.) preferred
• Occasional travel is required but role is based in Boston full-time
• Willingness to work in small, dynamic and high performing team

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Join our team as a Data Analyst and put your skills to the test! We're looking for a highly-organized expert in Excel and PowerPoint with a passion for data analysis. If you are ready for a dynamic and challenging role, apply now!

Position: Data Analyst

Working Hours: Monday to Friday, 6 am - 2 pm, UK Time

Monthly Salary: Up to 1,200 USD/mo (Depending on the interview result and client’s approval)

Benefits: To be confirmed

About the Company:

A self-storage company based in Oxfordshire, UK, with multiple stores nationwide offering cost-effective, secure, and flexible storage solutions for both domestic and business customers.

Responsibilities

• Taking raw data from an operating system and reformatting it into digestible charts and tables.
• Analysing invoices from various software we use and running a cost-benefit analysis.
• Putting together investor report packs
• Pulling competitor data together for the ops team
• Ability to run SQL reports from our operating system
• Assist with content creation for our internal learning management system

• Proficiency in PowerPoint and Excel with the ability to create strong internal operating reports is essential
• Excellent analytical and problem-solving skills
• Strong communication and presentation skills
• Ability to translate data into meaningful insights and presentations
• Experience in running SQL reports

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Job Title: Technical Lead/Chief Technology Officer

Salary Range: $2,500

Schedule: flexible, must be present in meetings

Job Summary:

We are actively seeking an experienced Technical Lead/Chief Technology Officer (CTO) to spearhead an exciting application development project. In this role, you will be responsible for overseeing the development and implementation of our software solutions, collaborating with cross-functional teams, and providing technical leadership. You will work closely with the management team to align our technology roadmap with the company's goals and objectives.

Responsibilities:

• Lead the development and implementation of our software solutions
• Provide technical leadership to the development team
• Collaborate with cross-functional teams to define and execute technology strategies
• Drive innovation and continuous improvement in our software development processes
• Ensure the scalability, security, and reliability of our software solutions
• Stay up-to-date with the latest industry trends and technologies
• Mentor and coach team members to foster professional growth
• Manage vendor relationships and evaluate technology solutions
• Contribute to the development of the company's technology roadmap
• Participate in strategic planning and decision-making processes

• In-depth understanding of how AI systems operate
• Minimum of 5 years hand-on experience
• Strong project management skills
• Extensive experience with software development and architecture
• Strong knowledge of programming languages and frameworks
• Experience with cloud computing and DevOps
• Excellent leadership and communication skills
• Ability to collaborate effectively with cross-functional teams
• Strong problem-solving and decision-making abilities

Holidays: PH/US Regular Holidays

Position : Accounting Operations Analyst 4

Working Hours : 8:30 AM to 5:00 PM US Pacific Time (PST)

Salary Range : $800-$1600

Duties and Responsibilities:

• Maintain accounting and financial files, including financial workbooks, property spreadsheets, and trackers
• Work with Property Managers, Asset Managers and other accountants to enter information into financial workbooks
• Assist with monthly reporting process
• Check emails daily (manage personal inbox, accounting inbox)
• Perform other duties as assigned
• Analyze financial data and provide support for accounts payable and accounts receivable processes, including A/R analysis, collections, and vendor inquiries.
• Update ACH information and assist with tenant billings as needed.
• Preparing balance sheet reconciliations and budget-to-actual explanations, creating invoices and
  posting charges to tenant ledgers
• Provide support for month-end, quarter-end, and year-end close and reporting, including
  generating, modifying, preparing, and formatting monthly financial reports for the company properties
• Maintain accurate and organized documentation in electronic filing systems, including
  maintaining the Accounting Dropbox folder hierarchy and integrity.
• Collaborate with internal and external stakeholders to resolve issues and address inquiries in a
  timely manner.
• Work on ad hoc projects and initiatives as needed, including projects where there may be
  ambiguity or which do not have clearly established processes to reference
• Maintain and update accounting and financial information in the prescribed standards and
  systems
• Flexibility to support several different teammates within the Property Accounting department
  and to prioritize and balance different responsibilities
• Effectively and clearly track and communicate the status of workflow tasks to supervisors
• Prepare journal entries (tenant charges, receipts, payables, accounting-related journal entries or
  reclasses) within our accounting system, including providing adequate supporting
  documentation.
• Set up financial and accounting information

Requirements: 

• Bachelor's degree in finance or accounting.
• CPA is preferred.
• 2+ years of relevant experience in finance, financial operations, accounting, or related field.
• Strong knowledge of debits and credits and bookkeeping entries
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively.
• Strong Microsoft Excel skills
• Accounting system experience preferred

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Claims Analyst

Working Hours: Monday to Friday 9 AM - 5PM CST
  Tuesday to Saturday 11 pm -7 am PHT

Salary Range: 800-1,500 usd/month

Holiday: TBD

Company overview:

Our goal at Genesis Orthopedics & Sports Medicine is simple: free our patients to be more active, more athletic, and to move freely in their bodies – accessible to everyone, not just the select few. That our patients, regardless of walk of life, move more freely, function better, and experience life to the full. We accept all public insurance as well as the uninsured.

Duties and Responsibilities:

• Analyze and process medical billing claims accurately.
• Utilize Excel and Epic for data management and claims processing.
• Identify and resolve billing discrepancies and issues.
• Collaborate with healthcare providers and insurers to facilitate claims resolution.
• Contribute to process improvement in claims management.

• Experience in medical billing and claims analysis.
• Strong knowledge of Excel (pivot tables, and Vlookup, primarily) and proficiency in using Epic.
• Experience in Orthopedic Coding/Orthopedic denials.
• Management-level experience with a track record of progress in previous roles.
• Analytical skills with attention to detail.
• Effective communication and problem-solving abilities.

 “LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES”

Work Hours   : M - F, 8:00am-5:00pm, CST/ 9:00pm - 6:00am, PHT

Holidays   : TBD

Salary    : 1000 - 2500 USD

About the role:

We’re on a lookout for a Creative Content Quality Analyst who will be responsible for meticulously reviewing and enhancing the quality of our content.

Duties and Responsibilities: 

• Review the accuracy of content, verifying the information is up-to-date, and cross-referencing it with established standards and reference files.
• Ensure proper structure and consistency of copies in each piece of content.
• Thoroughly check grammar, punctuation, and spelling errors to maintain content quality.
• Ensure the tone of the content aligns with the established tone for each product.
• Confirm that images and multimedia elements are relevant to the content.
• Produce batch text copies based on a set copy for content creation.
• Coordinate with project managers, designers, and editors to address issues raised during quality assurance.
• Monitor the resolution of issues and ensure deadlines are met.

Minimum Requirements: 

• 5+ years of experience
• high attention to details
• Strong writing and editing skills.
• Proficiency in research and the ability to handle creative projects.
• Exceptional attention to detail.
• Familiarity with creative content review processes.
• Familiarity with creative software applications

Must have:

• Figma
• Notion

Position: Business Analyst

Work Hours (Client): Mondays to Fridays, Flexible with 2 hours overlap Newfoundland Standard Time (GMT-3:30)

Pay Range: 800-1500 USD/month

Duties and Responsibilities:

• Manage and support reporting needs for sales, account management and marketing department
• Explore automation opportunities for handling data processes
• Validate and ensure the accuracy of data
• Interpret and generate reports, conducting in-depth data research
• Proficient in handling data from diverse sources
• Skill in manipulating and organizing data sets
• Perform marketing analysis using collected data
• Lead and opportunity attribution work
• Event support on dealer lists
• Sourcing and cleansing of data for cold outreach
• Salesforce data quality
• Periodic dealer reporting
• Ad-Hoc data quality projects

• 2+ proven experience as a Business Analyst or similar field
• Proficiency in Salesforce with a strong understanding of reporting and dashboard functionalities
• Proficient in Google Sheets for data management and analysis
• Familiarity with Google Slides, preferred for presentation creation and delivery
• Proficiency in Power BI 
• Ability to work in a fast-paced, deadline-driven environment.
• Salesforce Admin preferred

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Technical Project Manager

Salary Range: 1000-2500 USD/month

Schedule: Flexible working schedule but must meet most of EST working hours

Responsibilities

• Take business requirements and generate well-defined technical tasks for the Tech team
• Collaborate closely with the Tech team
• Collaborate with all stakeholders to ensure proper tasking definition and prioritization
• Collaborate with leadership to create and update project roadmaps
• Track and report progress on a regular basis to key stakeholders.
• Analyze, plan and develop requirements and standards in reference to scheduled projects
• Assign and oversee the daily tasks of Tech team while ensuring everyone is actively working toward established milestones
• Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects
• Determine and define clear deliverables, roles and responsibilities for the team required for specific projects or initiatives
• Perform other duties as may be assigned

• At least 5 years of relevant work experience as a Technical Project Manager
• Previous experience in the e-commerce industry is preferred
• Knowledgeable in systems used in e-commerce such as but not limited to Shopify, Samcart, and others
• Excellent knowledge of servers and systems integration.
• Strong technical background with understanding and/or hands-on experience in ecommerce web technologies.
• Exceptional communication skills with a proven ability to deliver clear and concise messaging to a variety of audiences.
• Ability to foster and maintain relationships with key stakeholders.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Financial Analyst

Schedule: Monday to Friday, 3-4 hours overlap between 8am to 8pm EST

Salary Range: 1000 - 1500 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

We are seeking a detail-oriented and highly organized individual to join our team as a Virtual Analyst. In this remote position, you will be responsible for supporting our entire team, ensuring accuracy and compliance with established procedures. The ideal candidate is proficient in real estate and/or finance principles, possesses excellent communication skills, and is adept at utilizing software systems such as Microsoft Excel, Word, & PPT. We will ask the individual to focus on creating automated processes for any repeatable tasks to maximize efficiency. 

Responsibilities:

• Data Entry & Maintenance:
• Accurately enter transactions information into databases.
• Maintain organized and up-to-date records.
• Document Verification:
• Review various lists and documents for accurate information in a timely manner.
• Preparing Presentations:
• Work closely with the underwriting team to prepare Asset Summary Reports (ASR), Investor Presentations, and ad hoc materials to various partners, investors, teammates.
• Ensure data is correct and presentation is professional and organized.
• Document Sharing & Organization:
• Organize and manage folders in secure filesharing systems (i.e., Dropbox, Sharefile).
• Responsible for aggregating and sharing file links to various counterparties, both internal & external.
• Customer Service:
• Interact with team members and third parties, both via email and phone in a professional and timely manner.
• Follow Up:
• Organized and diligent to follow up internally and externally in a persistent, yet polite manner for requested documents and tasks.
• Quality Control:
• Special attention to making sure details are correct (both numbers and words).

• Bachelor's degree in Accounting, Finance, or related field.
• Proficient in using Microsoft Suite ( Word, Excel, PPT)
• Ability to create/use Macros and API Plug-ins to automate processes is a plus
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal skills.
• Ability to work independently and meet deadlines.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Customer Success Analyst

Working hours: Flexible (8 hours/day)

Holiday/s: US and/or PH Holidays

Salary Range: $1,000 - 1,500/month

About the company:

The company is a tech start-up focused on changing the affordable housing industry by creating a SaaS platform designed to fully automate processes key to property owners, while also helping more people to get into affordable housing faster. Our SaaS platform offers a true double bottom line – reduced costs for property owners and improved outcomes for residents.

We are a team of entrepreneurially minded and proactive self-starters who are excited to transform the affordable housing industry. We care deeply about our customers, fostering a culture of respect and accountability, continuously improving, and working in a manner that is urgent but detailed. 

About the role:

The company is seeking a Customer Experience Analyst to join our team.  You will work on a team interacting with the company's customers and end users - affordable housing property owners and residents/applicants.  Your primary role will be to gather resident or applicant information, answer questions about the affordable housing process or the Company Plaform, and complete calculations required for compliance documentation. You will be an integral part of the team gathering user feedback that will directly shape our product roadmap and operations processes. As you become more proficient on our platform, you will have the opportunity to assist in customer implementations and training as we roll out our platform nationwide.

Duties and responsibilities:

• Support customer implementations, including customer the company's Platform configuration, form mapping, processing unit/rent rolls, and program research
• Guide customers in their use of the app in order to improve adoption and increase the efficiency of their workflows
• Monitor and analyze user behavior to track and improve user adoption
• Help report bugs to the engineering team and work with other team members to urgently resolve issues and test solves
• Provide feedback and define internal processes and best practices to improve customer experience
• Develop and improve customer-facing tools and documentation for more scalable, self-service learning
• Use the company's proprietary platform, request and review resident/applicant documents for household composition, income, and assets to determine eligibility for affordable housing
• Other tasks - this is a start-up; you will be asked to jump into many tasks way outside your job description!

Minimum Qualifications

• Experience: No experience required! Entry level
• Bachelor’s degree or equivalent practical experience

Preferred Qualifications

• Experience or internships with customer management
• Knowledge of affordable housing programs
• Excellent communication and presentation skills, both written and verbal
• Interest in technology and ability to quickly learn new software

What We’re Looking For

• Ability to effectively operate with motivation and flexibility in a fast-paced, constantly evolving team environment
• We, not I, mentality
• Ability to handle stressful situations appropriately
• Ability to understand and seek out others' perspectives