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Jobs in Philippines

Date Posted

Category

Job Type

Job Level

Employer Type

Total 4 job vacancies by Sutherland

Engagement Associate Manager | Dr. Fun

Mabalacat / Sutherland

"Dr. Culture" a.k.a "Dr. Fun" is responsible for planning, coordinating, and executing Care and Services events, contests, and activities. The position also runs the Care and Services rewards and recognition programs. This position works hand in hand with various internal departments and external vendors across the region or internationally.

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Subject Matter Expert - Tech Lead

Mabalacat City / Sutherland

As a Tech Lead, you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectationsProduce solid and effective strategies based on...

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Team Manager - Sales Coach

Mabalacat / Sutherland

Managers in this role get to: Lead with Impact: Drive daily sales operations by setting clear goals, tracking team performance, and achieving outstanding results.Coach and Develop: Empower team members through training, mentoring, and skill development to help them excel and grow.Monitor Performance: Utilize key metrics to ensure the team is meetin...

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Team Manager | BFS - Customer Service

Mabalacat / Sutherland

Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Improvement activitiesAccomplish weekly deliverables, such as:Coachin...

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