Total 5 Others/Any recruitment consultant job vacancies in The Philippines

We are looking for a dedicated and customer-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for answering customer inquiries, resolving complaints, providing product information, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and the ability to manage multiple tasks efficiently.

What will a normal day look like? 

Representing our client, you will act as the single point of contact for customers service, sales and support needs – taking every opportunity to delight and act with an ownership mentality through to end resolution. 

As a Customer Champion Consultant, you will handle a variety of interactions with customers including: 

• Sales Offers – Proactively offering sales campaigns and products during customer interactions 

• Service queries – listen to, understand, empathise, give guidance and solve it right, first time 

• New sale or service orders - ensure the new sales and service orders are accurate, the Customer expectation is aligned, the service is activated/changed at the agreed time and the customer’s bill is accurate and understood 

• Utility Support teams – Case manage all escalations which come through on a day-to-day basis and ensure they are solved to the satisfaction of all parties and within expected SLA 

It is all about world class service through every touchpoint. An eye on time management and agile ways of working is a must – moving to where the customers’ needs are within any given moment.  

This role will be 100% on site with a schedule that operates 24/7. 

Why work with TSA? 

• Attractive Salary Package of 27K + monthly incentives + HMO coverage with free dependent + Life Insurance Coverage 

• Options post training completion to work a 9-day fortnight 

• Our #TSAWays are what we are all about. Think of them as the vibe! 

• Join a company that promotes from within – work your way up and across the business 

• Comprehensive training, with ongoing coaching and development 

• A vibrant and rewarding recognition program - We love to celebrate our people!  

• We are proud of our fun, friendly and supportive team environment 

What will a normal day look like? 

Representing our client, you will act as the single point of contact for customers service, sales and support needs – taking every opportunity to delight and act with an ownership mentality through to end resolution. 

As a Customer Champion Consultant, you will handle a variety of interactions with customers including: 

• Service queries – listen to, understand, empathise, give guidance and solve it right, first time 

• Technical issues - diagnose the issue, resolve the issue in a timely manner and actively engage the appropriate utility support teams to help 

• New sale or service orders - ensure the new sales and service orders are accurate, the Customer expectation is aligned, the service is activated/changed at the agreed time and the customer’s bill is accurate and understood 

• Sales Offers – Proactively offering sales campaigns and products during customer interactions 

• Utility Support teams – Case manage all escalations which come through on a day-to-day basis and ensure they are solved to the satisfaction of all parties and within expected SLA 

It is all about world class service through every touchpoint. An eye on time management and agile ways of working is a must – moving to where the customers’ needs are within any given moment.  

This role will be 100% on site with a schedule that operates 24/7. 

Why work with TSA? 

• Attractive Salary Package of 27K + monthly incentives + HMO coverage with free dependent + Life Insurance Coverage 

• Options post training completion to work a 9-day fortnight 

• Our #TSAWays are what we are all about. Think of them as the vibe! 

• Join a company that promotes from within – work your way up and across the business 

• Comprehensive training, with ongoing coaching and development 

• A vibrant and rewarding recognition program - We love to celebrate our people!  

• We are proud of our fun, friendly and supportive team environment 

We are looking for a Recruitment Specialist to support our continued growth by identifying talent, confidently and knowledge equipped in managing stakeholders, contributing to Recruitment's development and much more.

You may be who we need! 

What will a Day in the Life of a TSA Recruiter look like?

You will be responsible for executing TSA's talent acquisition strategy for our front-line teams. This involves utilising your expertise in high volume recruitment to identify, attract and retain high potential talent to optimise the centre's performance and culture. As the first point of contact for all prospective employees, you will be responsible for creating a positive candidate experience and a seamless onboarding journey. In addition to owning the full end to end recruitment life cycle, as a member of the broader People team, the Recruiter is integral to promoting and continuously improving TSA's Employer brand.

Our Recruiters play a pivotal role in attracting the right talent across our frontline programs. This involves screening candidates from adverts responses, interviewing and assessing their capabilities against specific program requirements and offering them an opportunity to join TSA Group and start their career journey.

We are looking for a Recruitment Specialist to support our continued growth by identifying talent, confidently and knowledge equipped in managing stakeholders, contributing to Recruitment's development and much more.

You may be who we need! 

What will your normal day look like?

The Recruitment Specialist is responsible for the full recruitment life cycle which includes, but is not limited to - Talent Acquisition, Full On-boarding Life-cycle, Sourcing, Screening, Test administration, Management of Retention and Attrition, Market Research for further growth and alignment.

We need someone who is:

• Driven in achieving goals and targets
• Analytical in actions ensuring all bases are covered
• Culturally aligned to our TSA Ways
• Able to work independently and with a group of high performing individuals 
• With excellent interpersonal and management skills that allows for collaboration, candidate and stakeholder management skills
• Resilient and able to operationalize criticism and recommendations