Chat Support Associate - Start ASAP
Full-time
Others/Any
Cebu City, Central Visayas
10 months ago
Talent Outsourcing Channel Solutions is a reputable outsourcing company that provides exceptional customer service solutions to clients worldwide. We ..
Talent Outsourcing Channel Solutions is a reputable outsourcing company that provides exceptional customer service solutions to clients worldwide. We are currently seeking Chat Support Associates to join our team and provide efficient and effective support to our customers. As a Chat Support Associate, you will play a crucial role in delivering prompt and accurate assistance through chat interactions.
Responsibilities
- Respond to customer inquiries and provide support through chat
- Resolve customer issues and concerns in a timely manner
- Ensure customer satisfaction by delivering high-quality service
- Escalate complex issues to the appropriate department
- Maintain detailed and accurate records of customer interactions
- Stay updated on product knowledge and company policies
- Collaborate with team members to achieve performance targets
- HS/SHS/College Undergraduate with 6 months BPO experience | College Grad without BPO experience
- Good Communication skills
- Willing to work onsite
- Willing to process their application on site
- Must be fully vaccinated
• Salary plus high Incentives
• Paid training
• HMO benefits
• Government mandated benefits
• Paid leaves and many more
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