Total 4 qa manager job vacancies in The Philippines

As a global payment system, Visa maintains a global anti-money laundering/counter-terrorist financing (AML/CFT) and sanctions program established under formalize policies and procedures.

In this role, the Quality Assurance (QA) Analyst will support the AML and Sanctions Program Governance Sr. Director in the quality assurance program. The AML and Sanctions Program Governance team member should be able to engage with credibility and authority across Visas global compliance and product teams. The ideal candidate should be able to work independently and be effective in a dynamic, matrixed environment under demanding timelines.

• Using subject matter expertise, perform quality assessment reviews on a sample and targeted basis across various business- as-usual processes

• Identify gaps, inconsistencies, and areas of improvement in processes and within applicable policies and procedures

• Proactively identify and report trends to management

• Prepare quality assurance reports and track responses

• Work with AML and Sanctions team leads to conduct root cause analysis and develop resolution plans

• Work with AML and Sanctions team leads to recommend changes in processes and procedures

• Track resolution cycles from beginning to end and document in a clear and concise manner

• Contribute to the development and implementation of new policies, checklists, and procedures

• Multi-task on various assignments in order to meet deadlines and expectations set forth by management

• Stay apprised of regulatory matters and developments through regular review of appropriate compliance publications and websites and by participating in relevant compliance conferences and other training events

• Perform various ad hoc tasks such as special projects as requested by management

• Assist management with requests from auditors and examiners, as needed

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

This role is part of the AP CCM team, and will be based in Pasay office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating end-to-end client contract management process which includes reviewing and processing contract requests, contract drafting, managing stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).

• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.

• Serve as Subject Matter Expert to onboard new and manage changes to existing contract types, establish contract workflow and reporting process, lead team training and knowledge-sharing efforts to other CCM members, and assimilate it into CCM day-to-day operations.

• Liaise with internal stakeholders e.g. Technology team, Global Sales and Commercial Operations (GS&CO) team, CS Project Management Office (PMO) to discuss, test, and deploy fixes and enhancements tickets for Contract Lifecycle Management (CLM) tool i.e. Apttus/Icertis and Customer Relation Management (CRM) tool i.e. Microsoft Dynamics. This requires profound working knowledge of both tools and CCM day-to-day operations to be able to identify issues and enhancement opportunities, and liaise with relevant stakeholders to assess potential upstream or downstream impact in our workflow. Strong project management and critical thinking skill is needed to work with multiple stakeholders including other regions’ CCM colleagues in prioritizing tickets to meet timeline, and apprise CCM Management of potential delays.     

• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities independently with limited supervision.

• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.

• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.

• Proactively participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

• This is an individual contributor role with a potential to grow into a people manager role when the need arises.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This is a Business Development role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. The role is responsible for growing the acceptance and usage of Cybersource in Philippines, targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. The role also requires close collaboration with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions.

We are looking for a highly motivated individual whose responsibilities require a combination of sales skills, strategic thinking, persistence, and the ability to build strong client relationships. The successful individual is proactive, results-driven, and has excellent communication and negotiation skills. He/she will play a crucial role in driving the company’s revenue growth by acquiring new clients and expanding the company’s market presence.

What a Senior Manager, Acceptance Sales Executive does at Visa

• Identify prospects, drive pipeline development, manage the sales process, close new business and successful go-live, generating revenue from deals
• Effectively lead revenue generation while meeting strategic business objectives
• Design and execute strategic sales plans and campaigns
• Collaborate with hub team to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to new / existing Cybersource clients
• Meet or exceed challenging sales goals
• Actively contribute to the evolving business and product strategy
• Aid in the completion and presentation of RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products

Why this is important to Visa

Diversifying our revenue streams and capturing new payment flows is a key pillar of Visa’s growth strategy and will be critical to our continued success. CyberSource is a top global priority to support this growth and will be a key driving factor in achieving our goals. As a senior member of the Business Development function, you will play an integral role in identifying and bringing new clients into the Visa ecosystem through providing market leading, innovative, digital payment solutions. This individual contributor role is a critical and frontline role in helping Visa grow and continue to be the no. 1 payments technology company in the world.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office at least three days a week.

The Product Manager, Value-Added Services will support Product VAS Lead in driving the growth of our Product VAS portfolio across all Product VAS categories such as Risk and Data Solutions, Issuing and Acceptance Solutions, and Network Solutions. The position will have significant interaction with IPVMC cluster and Regional Hub Product teams and collaborate with cross-functional teams within Visa such as Sales, Risk, Finance, Consulting and Analytics, and Client Services.

Important to the role are a deep understanding of the payments landscape, a customer-obsessed mindset to understand our clients’ needs, and a strong business acumen to achieve long-term growth. Key responsibilities include but are not limited to the following:

• Drive VAS revenue and goals by working with market and regional Product teams, Sales teams, and other relevant cross-functional teams and stakeholders,
• Develop and execute VAS strategies to accelerate the growth of VAS in Philippines ,
• Support pre- and post-sales engagements including but not limited to evaluating potential opportunities, creating client pipeline, and executing against sales plans,
• Execute activities throughout the sales cycle such as sales pitch, product demos/webinars, commercial offer, contracting, optimization, and audit management,
• Support the launch of new product initiatives, product enhancements, and acceleration plans,
• Assess the feasibility of rolling out new products and solutions into the cluster, understand and provide local market requirements that will influence the global product roadmap, and develop go-to-market and commercialization plans,
• Engage with clients during & post the sales journey to pitch, negotiate commercials and showcase value from usage
• Provide regular reporting and analysis to senior management.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.