Total 4 general manager job vacancies in manila national capital region

Garrets International-Manila is looking for a Vessel Account Manager who will be responsible for all day-to-day engagements with the vessel for the management of placing stores on board vessels that are within the budget to meet the needs of the crew. The role also includes all the associated follow-up activities associated with the stores process including managing hold codes, claims, cash purchases, missing receipts, and other tasks which may be required to fully manage each vessel.
 

What you'll be doing:

• Completing the end-to-end stores order process including:

1. Analysis of returned RFQs
2. Vendor selection
3. Adjustment of orders to meet budget while ensuring sufficient stores onboard.
4. Negotiating the final order with the vessel and placing the order with the chosen vendor

• Monitoring vessels, coordinating budget and actual deliveries

1. Arranging the purchases and being responsible for prices and time are kept.
2. Follow up on deliveries, claims, possible re-supplies, overspending, etc.
3. Evaluate development regarding budget and opportunities for own vessels

• Guidance of the vessels to maintain budget, amongst others by looking at Ports and prices, while the well-being on board is prioritized and sufficient provisions are delivered
• Contribute to internal and external meetings with both clients and suppliers
• Provide customer service to vessels to ensure customer satisfaction
• Resolving post processes and other administrative tasks as required.
• Follow up on KPIs (goals) set by management

What we're looking for:

• Bachelor's degree holder in any field
• Preferred someone with technical/maritime knowledge
• At least 2 years of similar experience
• Fluent in English, spoken and written
• MS Office to intermediate level
• Knowledge of ERP system AX2012 is an advantage, but not a requirement
   

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work Set up: Work Onsite

Wrist Shared Service Center is looking for a Senior Operations Manager who will bring extensive management expertise to ensure the efficient operations of different functions in the Operations function. As a Senior Operations Manager, we require a strategic thinker with excellent leadership skills, a deep understanding of supply chain management, and a proven track record of optimizing operational processes.

What you'll be doing:

• Lead and oversee the operations function, ensuring smooth and efficient operations.
• Develop and implement strategic initiatives to enhance operational efficiency and effectiveness.
• Participate in cross-functional meetings to analyze and review information from different operation support functions and collaborate to develop action plans to resolve issues and drive continuous improvement.
• Understand and develop initiatives that are reasonable and optimize the company resources to drive cost effectiveness.  
• Manage and evaluate operational reports and ensure service level agreements are achieved and necessary improvements implemented.
• Foster a culture of continuous improvement, innovation, and excellence in service delivery.
• Collaborate with the different stakeholders on different projects, migrations, and transitions.
• Build and lead a high-performance operations team providing guidance, coaching and support.
• Foster a collaborative and inclusive work environment promoting teamwork and accountability.
• Implement and maintain quality control measures to ensure the delivery of top-notch products and services to maritime clients.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Stay abreast of relevant industry regulations and ensure compliance with local and international standards.

What we're looking for:

• Bachelor's degree graduate, preferably in Business, Supply Chain Management or any related field.
• Master’s degree is a plus
• At least 8-10 years of similar experience
• Strong understanding of supply chain principles and logistics.
• Experience in project management and automations
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to drive process improvements and operational excellence.
• Familiarity with relevant industry standards.
• Ability to make decisions under pressure and manage multiple tasks simultaneously.

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work Setup: Hybrid

Wrist Shared Service Center is looking for a Continuous Improvement Project Manager who will be responsible for leading and managing business process improvement projects aimed at enhancing efficiency, quality, and customer satisfaction within WSC. You will work closely with cross-functional teams to identify opportunities, develop innovative solutions, and implement best practices to drive operational excellence and achieve strategic objectives. This role requires strong project management skills, deep expertise in continuous improvement methodologies, and the ability to lead change management initiatives effectively.

The Project Manager requires a strong background on Project Management, Process Improvement, Automation, and Team Leadership. You will play a crucial role of building up and shaping the direction of the Process Excellence (PEX) Function as we continue to expand and optimize our processes in WSC.

What you'll be doing:
Project Leadership and Management:

• Supervise a team of analysts and Six Sigma Belts.
• Provide mentorship and oversight for projects.
• Ensure alignment with organizational goals.
• Establish project objectives, scopes, and deliverables.
• Develop comprehensive project plans and schedules.
• Identify, develop, and drive process improvement projects.
• Lead the design, development, and piloting of business process optimization.
• Proactively identify and mitigate project risks.
• Provide clear direction, guidance, and support to project teams.

Process Analysis and Optimization:

• Conduct thorough analysis of existing processes.
• Construct project charters outlining roles, tasks, and budgets.
• Utilize data-driven insights and continuous improvement methodologies.
• Redesign processes, streamline workflows, and eliminate waste.

Change Management and Stakeholder Engagement:

• Develop collaborative relationships with leadership and service teams.
• Implement change management strategies.
• Drive process improvement delivery.
• Prepare and presenting business cases and management information reporting.

Performance Monitoring and Reporting:

• Define key performance indicators (KPIs) and metrics.
• Establish robust monitoring and reporting mechanisms.
• Lead the planning, design, and implementation of the center’s service management framework.
• Conduct regular service performance surveys.

Continuous Learning and Development:

• Stay abreast of industry trends and best practices.
• Share knowledge and best practices with team members.
• Mentor junior staff and contributing to organizational capabilities

What we're looking for:

• Bachelor's degree graduate, preferably in Business or Supply Chain Management.
• Strong expertise and practical experience in a wide range of continuous improvement techniques including TQM, lean, and six sigma methodologies.
• Certification at the Black Belt level preferred.
• Proven track record of leading and delivering complex improvement projects, achieving measurable results, and driving sustainable change.
• Excellent leadership, communication, and interpersonal skills, capable of effectively influencing and collaborating with diverse stakeholders.
• Advanced analytical and problem-solving abilities, proficient in data analysis tools.
• Proficiency in change management, project management methodologies, process mapping tools, and Microsoft Office.
• Experience in handling projects across various functions including Operations, HR, Finance, IT, Master Data, and Business Intelligence.
• 10+ years of experience in operations/technical management in a lean operations excellence environment.
• Minimum 5 years of experience in a shared service setup.
• Preference given to candidates willing or able to travel internationally.

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work-setup: Hybrid

Wrist Shared Services is looking for a General Accounting (GA) Team Lead who will be leading the General Accounting and/or related accounting functions. You are expected to have in-depth knowledge of General Accounting systems, processes, principles, and policies, and experience in developing and implementing GA best practices. As the GA Team Lead, you will work with local business teams and the General Accounting team in Manila to ensure the execution of required tasks efficiently at the required quality level.

What you'll be doing:

• Manage, monitor, and perform day-to-day processing of general accounting transactions.
• Monitor collection and cash application-related metrics and Key Performance Indicators (KPIs) for operational decision-making.
• Continuously improve General Accounting process through standardization and automation initiatives to ensure team, tools, and processes are supporting and enabling the Company’s growth.
• Develop, implement, and ensure compliance with and adherence to internal controls policies, and procedures.
• Resolve, communicate, and escalate issues to the Regional Process Owner and/or Head of Finance (WSC)
• Develop, evaluate, and provide regular and routine feedback to team members regarding performance, service levels, and KPIs.
• Build and maintain relationships with internal and external stakeholders and ensure effective communication is maintained within the team and externally.
• Coordinate with other units/departments to facilitate requests, and resolve workflows or production issues.
• Meet the Service Level Agreement (SLA) requirements and performance metrics established.
• The GA Team Lead will work with:
  • Local business teams
    • Work with Accounts Receivable Regional Process Owners for Europe & WNA on a day-to-day basis to ensure prioritization and timely delivery of required tasks
    • Escalate issues of concern to General Accounting Regional Process Owners for Europe, WNA, ME, and Asia
  • Accounts Receivable Analyst
    • Set KPIs, monitor the performance of direct reports, and provide coaching on accomplishing goals
    • Direct the GA team, overseeing staff assignments, training, workload evaluation, and daily processing
    • Investigate escalated issues and concerns and resolve with respective teams
    • Performs personnel responsibilities including interviewing, hiring, and planning resource needs within the unit to ensure the most qualified candidates are selected

What we're looking for:

• Minimum 5-8 years of years relevant work experience in General Accounting or related accounting experience
• Bachelor’s degree in a related accounting field or equivalent experience
• Effective written & verbal communication
• Strong attention detail and commitment to quality
• Demonstrated analytical and problem-solving skills
• Motivated, self-directed and able to work under pressure and simultaneously manage numerous deadlines
• Ability to multi-task, manage multiple demands, establish priorities and effective time management
• Strong interpersonal skills and credibility
• Ability to motivate/ manage staff and develop interactive working relationships
• Proficiency in Microsoft Office
• Working knowledge of Microsoft Dynamics AX2012 ERP will be an advantage