Total 4 lead buyer job vacancies in Makati

Working at Merkle

Merkle is a leader in data-driven customer experience management (CXM). We are experts in customer experience strategy and consulting, user experience design, CRM, data management, commerce, mobile, content management systems (CMS), AdTech and MarTech platforms.

We embody the combination of local and global: Here in Denmark, we are 300 colleagues working in the offices in Copenhagen and Aarhus. We are also a part of Merkle worldwide and dentsu – a global agency network covering 145 markets.

As the Lead HR Business Partner at DGS Philippines, you will act as the Head of Human Resources for the Philippines. You will provide expert HR and commercial knowledge to partner with the business. You will align with the business's values and business strategy and achieve commercial goals through the delivery and implementation of people strategies.

• HR Strategy: Support the delivery of market/client group HR strategy and lead the communication, implementation, and measurement of key people initiatives and programs within your own business area to support a vibrant and collaborative culture.
• Senior Business Relationships: Build partnerships and act as a confidante, coach, and constructive challenger to stakeholders.
• Team Leadership: Lead, manage, mentor, and coach members of the team to deliver best-in-class HR services to the business and employees.
• Talent Strategy & Management: Use the career and talent framework to develop the careers of our employees through roles and assignments to provide unique opportunities to build KSAs.
• Change Management: Support business leaders in organizational change management programs (M&As, organizational culture change, business process re-engineering, reorganizations).
• Career Development: Work with our line leaders, using the framework provided by the talent team to ensure that engaging career development plans are developed and implemented for our employees.
• Performance Development: Drive an effective approach to performance development with line leaders. Support business leaders in providing feedback to motivate high performers and improve poor performers or deal with the lack of performance.
• Employee Relations: Solve key employee issues which might pose a significant risk to the business and organization in your own business area.
• Employee Engagement: Mobilize commitment and accountability for employee engagement through senior managers and act as a support and advisor for line leaders in the area of Employee engagement.
• Diversity: Champion a more diverse workplace.

You will be reporting to the VP of Human Resources based in India, with a dotted line reporting to our Managing Director for the Philippines.

dentsu is seeking a dynamic Salesforce Practice Lead to spearhead our multi-cloud Salesforce practice in the Philippines. The successful candidate will work closely with the DGS Head of Salesforce and the Philippine Managing Director to drive the overall performance, development, and growth of our Salesforce capabilities. This role demands a combination of strategic vision, deep industry knowledge, and a proven track record in delivering cutting-edge Salesforce solutions.

Key Responsibilities:

• Strategic Leadership: Develop and implement a strategic vision for the Salesforce practice in alignment with global objectives. Identify and capitalize on market trends and opportunities within the Salesforce ecosystem, focusing on Commerce Cloud, Marketing Cloud, and CRM.
• Client Engagement: Build and maintain robust relationships with clients at all levels, providing expert consultation and tailored solutions that exceed expectations. Understand client business needs and leverage Salesforce technology to enhance their business operations.
• Operational Excellence: Manage the end-to-end execution of Salesforce projects, ensuring adherence to scope, budget, and timeline. Conduct regular audits and reviews to maintain high-quality standards in all implementations.
• Team Development: Lead a high-performing Salesforce team, setting clear goals and expectations. Manage performance through regular evaluations and provide ongoing training and development to maintain high competency levels.
• Innovation and Growth: Collaborate with sales and alliance teams to explore new business opportunities. Contribute expertise to sales pitches and proposals to expand the client portfolio.

The Application Support Lead is accountable in ensuring that the support and maintenance support services are delivered in accordance to agreed SLAs  run like a factory. In order to create additional value for our customers and increase our internal profitability, the Application Support Lead will be responsible in improving and innovating the processes and implement/maintain new support technologies. Customer-centric, end-to-end oriented service mindset (from the end user until the supplier) and pro-activeness are the fundamental building blocks to achieve the goals.