Total 835 Others/Any accounting analyst job vacancies in The Philippines

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

The General Accounting Associate will be in charge of:

• The monthly closing of the books of accounts
• Adjustments/Corrections for all accounts
• Accruals recording
• Bank Reconciliation
• Preparation of financial statements per store level
• Tax reconciliation
• Accounts Reconciliation
• AP and AR Aging and reconciliation
• Preparing the working papers and schedules for every account monthly
• Assisting the External Auditors in conducting their Audit

About the Role

Job Title  : Senior Accounting Associate
Reports to: Accounting Head 
Salary: 20,000-25,000
Work Schedule: Monday - Friday

Summary

• The monthly closing of the books of accounts
• Adjustments/Corrections for all accounts
• Accruals recording
• Bank Reconciliation
• Preparation of financial statements per store level
• Tax reconciliation
• Accounts Reconciliation
• AP and AR Aging and reconciliation
• Preparing the working papers and schedules for every account monthly
• Assisting the External Auditors in conducting their Audit

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced DATA ANALYST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Monthly Salary: PHP 25,000

• At least 6 months of WORK EXPERIENCE in the same role
• Proficiency in Python, SQL, and R for data analysis and manipulation.
•  Experience with data visualization tools.
• Experience with API integration and micro-services, and their role in data analytics.
• Strong understanding of database management systems and their application in data analytics.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position: Data Analyst
Working Hours: M - F 9am-5pm EST
Salary: 1,000 - 1,500 USD per month (depending on interview assessment and client's approval) Please take note that pay will be given in USD
Holiday : US Holidays (see list below) + 3 "floating holidays" that can be taken on any day with one month notice

About the company

Launched in 2020, we bring together specialty producers of fine meat and snacking options to help America eat better.

About the job

Support the Sales Team with what they need; mostly data entry with a bit of data analysis

Duties and Responsibilities

• Provide Support across the field sales organization to include:
• Regular data entry and form completion for retail customers
• New Customer Set Up
• Contract completion and submission
• Record new account information
• Maintain sales documentation, applications, and tools
• Master in-depth knowledge of the company’s services and line of products
• Management of brand presence on customer portals such as Retail Link and others
• Compile and complete weekly internal reports against performance initiatives
• Assist in the development and maintenance of national price lists across all brands
• Oversight and maintenance of internal sales platforms
• Support with financial reconciliation
• Support with Sample orders and execution of shipments
• Provide customer support with complaints, technical issues, and other tasks
• Assist sales team as needed to help customers and make sales
• Assist as needed throughout the process of RFP completion for potential customers
• Help with item assortment and SKU optimization within existing customers

• 3-5 years of experience in Data Analysis
• Proficiency in using MS Office Suite (Excel, PP, Word, etc.)
• Detail-oriented with strong data entry skills.
• Strong knowledge and experience with Excel.
• Excellent internal communication skills.
• Problem-solving skills and ability to take initiative

Holidays:

• New Years Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

1. Perform day-to-day accounts receivable transactions.
2. Maintain and update of the AR, including its subsidiary ledger and the Customer Master Data.
3. Schedule, process, and post customer payments in accordance with the Company’s established procedures.
4. Perform account reconciliations and analysis:

• Maintain accounts receivable customer files and records
• Monitor customer account details for non-payment, delayed payment, and other irregularities.
• Provide analysis on the significant movement of accounts receivable per Business Partner.
• Verifies validity of account discrepancies by obtaining and investigating information from sales team and customers.
• Provide top 10 list of Business Partner with high outstanding receivable balance and action plan to collect such receivables

1. Assist with the month-end closing by preparing and releasing the following monthly reports:

• Customer Receivable Aging
• Customer’s Statement of Account and/or Sales Invoice
• Collection Report
• A/R Monitoring Database
• Others (as requested by immediate supervisor)

1. Provide quarterly and monthly provision for Bad debts and trading terms accrual, respectively.
2. Ad hoc task/s as instructed by the immediate supervisor.

• Timely and accurate review, validation and processing of incoming invoices (e.g. PO, Non-PO, credit card statements) to accounting system.

• Ensuring that invoices are properly coded and booked in accordance to SGS Chart of Accounts.

• Verifying that the invoices comply with SGS policies and procedures.

• Auditing travel and expense liquidation in accordance with existing rules and regulations.

• Processing prepayments and follow up on prepaid invoices 

• Handling statements and vendor inquiries

• Assisting in AP Subledger close and other month end activities

Ensure monthly checklists are completed by the month end and signed off by Senior Accountant.

Salary: P80,000 – P100,000 (Monthly Package)

Schedule: Monday - Friday (9:00AM – 5:00PM EST)

What are we looking for?

Skills Required:

• Proven work experience as a Financial Accountant or similar role
• Advanced knowledge of MS Excel and QuickBooks online
• Solid knowledge of accounting regulations
• Excellent math skills with an attention to detail

Nice to Have:

• Additional certification (e.g. CPA, CFA) 

What will you do?

• Financial Analysis: Conduct in-depth financial analysis to support decision-making and strategic initiatives.
• Analyze financial performance, trends, and variances, providing actionable insights to leadership.
• Budgeting and Forecasting: Lead the annual budgeting process, collaborating with department heads to develop accurate and realistic budgets.
• Prepare regular financial forecasts based on current performance and market trends.
• Financial Reporting: Prepare and present comprehensive financial reports for management and the board of directors.
• Cost Analysis: Evaluate cost structures and identify opportunities for cost optimization without compromising the quality of healthcare services.
• Risk Management: Identify financial risks and work with leadership to develop strategies for mitigating risks.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- Committed to creating the finest patient experience by using innovative technology like TMS and providing treatment in a comfortable, inviting, spa-like atmosphere. We provide a holistic approach to patient-centric care that takes into account our patient's physical and emotional wellbeing and helps enable our patients to "Take Back Their Lives" from depression and other mental health challenges. Established in 2017, we are a healthcare start-up in high-growth mode with multiple clinics in Arizona, Colorado and Utah.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Company Background

The company, led by a pseudonymous curator, artist, and technologist, has fostered one of the most prominent digital art communities, amassing a following of over 1.4 million enthusiasts in the past decade. This enigmatic company operates as an experimental collective for curiosity and culture, leveraging a network of diverse subject-matter experts. As a forward-thinking, multidisciplinary Web3 native studio, the company consistently pushes the boundaries of traditional and abstract disciplines at the crossroads of provenance, imagination, and meaning. Committed to reshaping the digital art and immersive experiences landscape, the company invites passionate individuals to join the team and contribute to the ongoing evolution of digital arts and culture.

Role Overview

As a Research Analyst, you will be a critical asset to our team, focused on investigating specific topics and delivering insightful reports. We prioritize effective communication over perfect English proficiency, embracing diversity in accents as long as clarity is maintained. This role requires a commitment to thorough research, detailed reporting, and the ability to convey findings in a comprehensible manner.

Bring your A-game with a "get shit done" attitude! We're seeking team members who tackle challenges head-on, juggle tasks effortlessly, and thrive in a fast-paced environment. If you're all about results and enjoy turning plans into action with a positive vibe, we want you on board. Let's make things happen together!

Responsibilities

• Conduct in-depth research on specified topics to gather relevant information.
• Prepare comprehensive reports and presentations summarizing research findings.
• Collaborate with team members to ensure alignment and understanding of research outcomes.
• Summarize research findings in clear and concise reports.

• College-educated individual with a strong educational background.
• Proven experience in conducting thorough research on various topics.
• Strong analytical and critical thinking skills.
• Effective communication skills with an emphasis on clarity, regardless of accent.
• Ability to deliver detailed reports in a structured and comprehensible manner.
• Openness to a diverse and inclusive working environment.
• Adaptability and willingness to learn.
• Prior knowledge on web3 or crypto is a plus.

• Fully-remote work
• Flexible work hours with 2-3 hours EST overlap
• Competitive market rate
• Offers support for anyone eager to make the move to the US/Canada.

Hi! We’re Smartsourcing, looking for a Reports Analyst who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.

The Nitty Gritty

We have over 6,200 people across our global offices and generate annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centers, providing IT services, software engineering, and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing, and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

Role Overview and Objectives

The Service Desk Analyst is responsible for ensuring all Incidents or Request are updated in a timely manner

The core objectives and responsibilities of the Service Desk Analyst include:

1. Ensure the best service for every request

2. Adhere to the prescribed process and procedures

3. Manage self-performance and support the team

Responsibility

The Service Desk Analyst is responsible for:

· Maintain professionalism in all customer interactions, including escalations

· Address every request with an appropriate response (resolve or re-assign)

· To manage customer-related incidents ensuring a speedy resolution within the SLAs

· To assist the Field Technicians and NT Engineers in troubleshooting and resolution of problems

· To Assist in the Administration of Network Infrastructure

· Follow guidelines/script and ensure every customer interaction is quality compliant

· Log all requests and update the database as per the guidelines

· Maintain security of the network

· Keep manager updated on potential risks and performance deficiencies proactively

· Regularly updates product knowledge and technical skills using available resources

· Incorporate Datacom values into team interactions

Requirements

• Knowledge of Network Hardware including Routers, Hubs, and Switches
• Able to recreate and administer network infrastructure
• Proactive in ticket management
• Conflict resolution
• Results-oriented
• Prior experience in customer telephone support or service desk
• Experience in LAN topology and infrastructure
• Working in a constantly changing environment

Skills

• Tools usage
• Knowledge management center
• Work instruction document (SOP)
• Soft skills
• TS and problem resolution
• Written and spoken English
• 35 WPM
• Customer Service
• Empathy
• TS and problem resolution over the phone

We have a Hybrid work Arrangement, We also provide Exciting perks such as Spotter Bonus, HMO with 4 Free Dependent, Leave credits, Performance bonuses, and a work-life balance environment

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES, RESIDING IN MANILA**

Position : Accounting Operations Analyst 2

Working Hours : 8:30 AM to 5:00 PM US Pacific Time (PST)

Salary Range : $800-$1600

Duties and Responsibilities:

• Maintain accounting and financial files, including financial workbooks, property spreadsheets, and trackers
• Work with Property Managers, Asset Managers and other accountants to enter information into financial workbooks
• Assist with monthly reporting process
• Check emails daily (manage personal inbox, accounting inbox)
• Perform other duties as assigned
• Analyze financial data and provide support for accounts payable and accounts receivable processes, including A/R analysis, collections, and vendor inquiries.
• Update ACH information and assist with tenant billings as needed.
• Preparing balance sheet reconciliations and budget-to-actual explanations, creating invoices and
  posting charges to tenant ledgers
• Provide support for month-end, quarter-end, and year-end close and reporting, including
  generating, modifying, preparing, and formatting monthly financial reports for the company properties
• Maintain accurate and organized documentation in electronic filing systems, including
  maintaining the Accounting Dropbox folder hierarchy and integrity.
• Collaborate with internal and external stakeholders to resolve issues and address inquiries in a
  timely manner.
• Work on ad hoc projects and initiatives as needed, including projects where there may be
  ambiguity or which do not have clearly established processes to reference
• Maintain and update accounting and financial information in the prescribed standards and
  systems
• Flexibility to support several different teammates within the Property Accounting department
  and to prioritize and balance different responsibilities
• Effectively and clearly track and communicate the status of workflow tasks to supervisors
• Prepare journal entries (tenant charges, receipts, payables, accounting-related journal entries or
  reclasses) within our accounting system, including providing adequate supporting
  documentation.
• Set up financial and accounting information

• Bachelor's degree in finance or accounting.
• CPA is preferred.
• 2+ years of relevant experience in finance, financial operations, accounting, or related field.
• Strong knowledge of debits and credits and bookkeeping entries
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively.
• Strong Microsoft Excel skills
• Accounting system experience preferred
• Proficient in other Microsoft Office programs: Word and PowerPoint.
• Excellent English verbal and written communication skills.
• Team player who is organized, proactive, and works well with others
• Comfortable working in a high-growth organization with a sense of urgency
• Residing in Manila

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position : Financial Analyst

Working Hours : Monday - Friday | 7:00am-3:00pm CST or 8:00am-4:00pm CST

(subject to change, could potentially allow working PH hours after a few months but would start with CST working hours)

Salary Range : 1000 - 1500 USD

(depending on interview assessment and client's approval) Please take note that pay will be given in USD

Holiday : US Holidays

About the company: 

The company was founded around disrupting the Property Management industry and providing the residents with an unparalleled experience. They seek to Improve the Lives of all residents and provide them with a place they are proud to call home.

Duties and responsibilities

1. Financial Analysis and Reporting:

• Generate and analyze financial reports to support decision-making processes.
• Work with Excel extensively to manipulate and interpret financial data.
• Provide insights based on financial analysis to contribute to strategic planning.

1. Budget Entry:

• Accurately enter and manage budget data.
• Collaborate with team members to ensure budgetary goals align with overall objectives.

1. Virtual Assistance:

• Provide calendar assistance, ensuring efficient scheduling and coordination of appointments.
• Assist with general administrative tasks as needed.

• Proven of 2 years of experience in Financial Data Analysis
• Proficiency in Google Suite and Microsoft Office is required
• Mastery of Excel is required
• Willingness and capability to share knowledge and teach others, particularly in Excel.
• Familiarity with Appfolio is a plus, but not mandatory.

The Business Systems Analyst II is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization.

The incumbent performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.

1. Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
2. Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
3. Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
4. Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
5. Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
6. Liaise with other project and program areas to coordinate interdependencies and resolve issues.
7. Analyzes, maps and communicates current state and future state business processes.
8. Supports business units in the resolution of in-depth user questions and issues.
9. Maintains a working knowledge of new technology and business analysis standards & practices.
10. Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.

The Underwriting Service Associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement Issuance
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Data Quality Analysts are primarily responsible for monitoring and addressing data quality in our Acumen Insights data platform. Data Quality Analysts ensure that data is accurate, complete, consistent, and reliable. They monitor the quality of data that organizations use to make decisions.  Analysts are expected to support projects without assistance and work on multiple projects simultaneously.

Key Responsibilities:

• Proactively monitor, measure, analyze, execute, track, and report on data quality issues
• Understand our data warehouse environment and how it relates to our business transactions
• Ensure enterprise standards are applied and adhered to in our data environments
• Identify anomalies in data and data flows
• Resolve issues
• Interact with business users to resolve data quality problems
• Extract, collect, and collate data
• Analyze data using statistical techniques

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Executive Assistant & Analyst

Working Hours: M - F 7am - 3pm CST

Holidays: Easter, Memorial Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Years Day 

Salary Range: USD 1,200 to USD 1,300/month

About the Role:

VC firm and software consulting. Looking for a virtual assistant who can be trustworthy and discreet. The client handles lots of deals and doesn’t want any information being leaked.

Key Responsibilities:

• Monitoring email and creating a file structure for important/urgent items like tax, legal documents, etc.
• Filing emails for my attention and creating a task system to enable the urgent and/or important to be highlighted to me for action
• Managing the client’s calendar for possible overlaps or inconsistencies and coordinating reschedules (calendar management)
• Creating documents, proposals, and presentations off of verbal notes for review and approval
• Pulling data on personal budget to ensure accuracy on past spending

• Must be discrete, can keep and honor data confidentiality
• Detailed-oriented
• Design capabilities (a plus)
• Letters of recommendation and referrals (trust and loyalty is very important to the client)
• Proficient in English (writing/reading)
• MS Suite of applications – Word, Excel, PowerPoint, Outlook
• Reviewing emails and detecting priority levels based on a rubric and logic
• Proficient in financial and data analysis

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Real Estate Financial Analyst

Schedule: Monday to Friday 9am-5pm EST (10pm-6am PHL)

Salary Range: 1200 - 3000 USD/month plus performance bonus (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Company:

We provide a range of consulting services to help our clients achieve their financial goals. We most often serve as an outsourced finance department so that you can spend your time and energy on the most critical tasks.

About the Role:

We are seeking a highly skilled and detail-oriented Real Estate Financial Analyst to join our dynamic team. As a Real Estate Financial Analyst, you will be responsible for creating comprehensive financial models to analyze real estate investments, providing crucial insights into cash flows, expenses, and potential returns. Your expertise will contribute to informed decision-making and strategy formulation.

Responsibilities:

• Develop detailed financial models to assess real estate investments, considering various factors such as cash flows, expenses, and potential returns.
• Conduct market research and analysis to provide insights into current real estate trends and opportunities.
• Collaborate with cross-functional teams to gather relevant data and ensure accurate inputs for financial models.
• Assist in the preparation of investment proposals and reports for stakeholders, presenting findings in a clear and understandable manner.
• Stay abreast of industry developments, regulations, and economic trends to inform financial analyses.
• Any other tasks typical of a Real Estate Financial Analyst.

• Proficiency in Excel is a must, with the ability to create complex financial models.
• A background in real estate, with a solid understanding of market dynamics and investment principles.
• Demonstrated experience in cash flow modeling, ensuring accuracy and reliability in financial analyses.
• Strong analytical and problem-solving skills, coupled with attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a team-oriented environment.

ONLY OPEN TO FILIPINO CANDIDATES

Position : Financial Analyst

Working Hours : 7:00am-3:00pm CST or 8:00am-4:00pm CST | Mon - Fri (subject to change, could potentially allow working PH hours after a few months but would start with CST working hours)

Salary Range : 1000- 1500 USD (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Holiday : US Holidays

About the company: 

Company was founded around disrupting the Property Management industry and providing the residents with an unparalleled experience. They seek to Improve the Lives of all residents and provide them with a place they are proud to call home.

Duties and responsibilities

1. Financial Analysis and Reporting:

• Generate and analyze financial reports to support decision-making processes.
• Work with Excel extensively to manipulate and interpret financial data.
• Provide insights based on financial analysis to contribute to strategic planning.

1. Budget Entry:

• Accurately enter and manage budget data.
• Collaborate with team members to ensure budgetary goals align with overall objectives.

1. Virtual Assistance:

• Provide calendar assistance, ensuring efficient scheduling and coordination of appointments.
• Assist with general administrative tasks as needed.

Minimum Requirements:

• Proven of 1-2 years of experience in Financial Data Analysis
• Proficiency in Google Suite is required
• Mastery of Excel is required
• Willingness and capability to share knowledge and teach others, particularly in Excel.
• Familiarity with Appfolio is a plus, but not mandatory.

Duties and Responsibilities

1. Prepare Journal Entries

2. Analyze Financial Information

3. Reconcile Accounts

4. Ensure date accuracy

5. Support Auditor in conducting internal and external audits

6. Assist tax preparation and filling activities

Job Qualification

1. College Graduate, BSA,CPA

2. Knowledge of Accounting software such as quick books, and Net Suites

3. Highly proficient in Microsoft Office

4. Oral and written communication skills in English

5. Ability to work efficiently under pressure

We in VeritasPay offered benefits that will help our employees to improve their satisfaction and motivation:

Semi flexible working hours
Vacation Leave

Sick Leave

Birthday Leave

Emergency Leave

HMO

• Manage activities, requests for support and information, and operational issues for Visa’s Global clients and processors in a 24x7 support model. 
• Manage client inquiries using case management tool, email, and/or live chat support service. 
• Efficiently manage several case types such as but not limited to New, Pending, Follow-ups & Email activities.
• Collaborate and/or liaise with Visa internal groups to meet clients' needs aligned with the organization's Case Management procedure while delivering world class client experience.  
• Maintain conformity of documented process and procedures aligned to meet standard risk and compliance policies.
• Involve in identifying key process improvements and client training/retraining opportunities based on inquiry trends and any operational pain-points.
• Provide expanded support to drive improved learning thru training session and mentoring to new hires and peers.
• Participate in periodical meetings with regional counterparts to up-scale knowledge hand-off and sustain alignment between groups.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What will your normal day look like?

The Real Time Analyst is responsible for monitoring all call queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved. The Real Time Analyst will monitor agent activities ensuring adherence to schedules and activity entries are up to date with scheduling systems.

Responsibilities:

• Maintain rosters in line with business and staff requests.
• Maintain real time activities for a clear view of rostering data
• Produce highly accurate reports highlighting results across key business drivers, including trends.
• Analysis of data and reporting to identify emerging trends and anomalies, in order to communicate to workforce planner.
• Analysis of data and reporting to identify business opportunities and continuous improvement 
• Work with the business to ensure that key tasks performed drive Business Success.
• Maintain a high level of professional communications with internal and external stakeholders
• Accuracy in all work completed
• Adherence to your schedule
• Maintaining a high standard of output while completing tasks within reasonable timeframes.
• To perform other related tasks as necessary from time to time. 

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

Are you looking for an exciting new challenge? IntouchCX is looking for you!

As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.

We’re searching for a Real Time Analyst Supervisor to lead our RTA Team as they monitor and make changes to positively affect the performance of our Customer Service Representatives. We’re looking for someone with a good understanding of contact center functions including scheduling, call queues and forecasting volumes by half-hour segments.

As Real Time Analyst Supervisor, You Will…

• Communicate data in a clear, concise manner to the RTA Team and Operations
• Evaluate large amounts of data
• Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees
• Motivate the RTA team through relationship building and real-time coaching
• Develop solutions, strategies and action plans to improve business performance and client-partner success
• Use critical thinking to investigate and develop solutions to address ad hoc issues

As Real Time Analyst Supervisor, You Have…

• High school diploma or equivalent (required)
• Some post-secondary or completion of post-secondary schooling (preferred)
• 1-2 years experience in the contact center and/or customer service industry
• Minimum 1 year of experience in a supervisory role
• Advanced knowledge of MS Word and MS Excel
• The ability to use spreadsheet applications to maintain and develop operational reporting
• Exceptional time management, organizational and prioritization skills to complete work in a timely manner
• The ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
• Adaptability to learn a variety of software programs
• Strong analytical and problem solving skills

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Salary: P80,000 to P95,000 (Monthly Package)

Schedule: Tuesday to Saturday (8:00 AM to 5:00 PM PST)

What are we looking for?

Skills Required:

• Minimum of three years of current and/or recent audit experience in public accounting
• Bachelor 's degree from an accredited college/university
• Applied working knowledge of U.S. Generally Accepted Accounting Principles (GAAP) or Philippine Standards on Auditing (PSA) and accounting procedures.
• Ability to meet challenging client requirements, demonstrated supervisory experience, along with strong communication, interpersonal analytical skills, and research abilities.

What will you do?

• Execute the day-to-day activities of audit engagements and supporting the execution of a high-quality audit.
• Identify and communicate potential issues and opportunities for audit efficiencies and process improvement to Managers and Partners.
• Coordinate the day-to-day activities of audits and client interactions and ensuring efficient information flow from the client to the audit team.
• Support the design and execution of an engagement's audit approach and procedures in accordance with relevant regulatory professional auditing and assurance standards and applicable firm guidance and methodology.
• Demonstrate a working knowledge and staying current on developments in accounting literature' including those specific to assigned industries.
• Supervise Audit Associates and Interns on engagements and providing coaching' timely feedback' and reviewing their audit documentation.

Join the awesome team and enjoy these benefits & perks:

• Homebased work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a Certified Public Accounting firm, based in San Francisco, CA, USA who has been in the business for over 30 years, and serviced both private businesses and public agencies at the city, state and national levels and have consistently satisfied their needs. With years of experience in accounting systems design, auditing and management consulting, they can provide the clients with objective analysis and prompt solutions that will lead to organizational growth by maximizing accounting and management controls.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

STA SOLUTIONS INC. is looking for a Reports Analyst with experience in Power BI, M Language, and DAX

You’ll be responsible for the collation, gathering, and analysis of data to be utilized by top management for arriving at business operational decisions.

Job Description:

• To provide support to Operations by providing reporting needs that meet client requirements
• Design and develop metrics and reports, dashboards, and analyses to drive key business decisions
• Conduct large-scale data analysis and modeling to derive actionable insights
• Review outputs for trends
• Work with the team to conduct root cause analyses and communicate improvement recommendations

Monthly Salary: PHP 25,000

• Required knowledge and experience in Excel, Power Point, Google sheets, Power Query, Power Pivot, Python, R or Power BI
• Coding experience with Javascript, Apps Script, SQL, and/or BigQuery is a Plus
• Strong background in KPI Dashboards development and automation
• Strong visualization experience – charts, bars, images, dynamic reports, etc.
• Some exposure to Procurement, Planning, and Product Lifecycle Management functions
• Excellent Verbal and Written English Communication skills
• Excellent analytical and problem-solving skills
• Self-driven, ability to work in a fast-paced environment with minimal supervision.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives