Total 7 accounts manager job vacancies in 34TH ST BONIFACIO GLOBAL CITY TAGUIG

• Manage and oversee GCD services for a portfolio of clients, ensuring the smooth running of day-to-day relationships with Cluster and the timely and accurate delivery of client reporting and information.
• Form an effective working relationship with the cluster. To be able to leverage these relationships to effectively resolve issues and provide solutions for all breaches, complaints, or errors
• Develop and implement tailored strategies for clients to ensure GCD's smooth operation.
• Ensure target KPIs of the team are met.
• Create and execute action plans to tackle identified issues, risks, and bottlenecks.
• Report directly to the Head of Delivery on team performance and concerns with solutions for any issues or problems arising in the office.
• Coordinate and collaborate with other departments, (i.e. BAT, GPT, IT), as required.Accounting graduate with 10+ years of relevant accounting experience
  At least 5+ years of supervisory experience
  Fund Industry Experience is required

• Will be the main point person for any client concerns in the project
• Manage the delivery / time line of the fixes.
• Maintains / Builds good relationship with client
• Pro-actively provides status report to client and to SXI management
• Acts as a go-to expert for escalated clients calls and keep abreast with product and process updates and / or changes that affect customer service
• Is accountable for the team’s day-to-day activities and the achievement of established service promises at the individual and at the team level
• Will establish & document the operational process for the Customer Support.

EXPERIENCE

• Candidate must possess at least a Bachelor’s degree in Computer Science

• Has project management experience minimum of 3 years

• Has application production support experience minimum of 3 years

• Exceptional analytical and problem solving skills

• Preferably trained in ITIL Service Management

• Has experience working on production support ticket tools such as Jira Service Management, Service Now, etc.

• Excellent English communication skill both in speaking and writing

• Should have experience or familiarity with deposit, loans and tellering

• Has the ability to multi-task and perform duties with high accuracy and strong degree of urgency

• Proven ability to work in fast paced dynamic environments where decisions are made without compromising on client’s experience and financial losses

We are looking for a Campaigns Marketing Manager for DMart to join our growing business!

Responsibilities

1. Campaign Planning & Execution:

• Strategy Development: Lead the creation and execution of integrated marketing campaigns to support business objectives, such as increasing online sales, launching new products, or driving customer loyalty.

• Campaign Calendar: Develop and manage a campaign calendar to ensure timely and effective execution of seasonal and promotional marketing activities. 

• Cross-Channel Marketing: Plan and execute campaigns across multiple channels, including email marketing, paid search, display ads, social media, influencer partnerships, content marketing, and in-app promotions.

• Promotions & Offers: Design and implement promotional strategies (discounts, bundles, flash sales, etc.) to incentivize purchases and increase customer acquisition and retention.

2. Data-Driven Campaign Optimization:

• Analytics & Reporting: Analyze campaign performance using tools like Google Analytics, social media insights, and eCommerce platform data. Provide regular performance reports to senior leadership, highlighting key metrics (ROI, customer acquisition, conversion rates, etc.).

• A/B Testing: Continuously optimize campaigns through A/B testing, learning from user behavior to refine targeting, messaging, and design for higher engagement and conversion.

• Customer Insights: Leverage customer data and market research to segment target audiences, refine messaging, and tailor campaigns based on customer preferences and behaviors.

3. Cross-Functional Collaboration:

• Category and Commercial Team: Work closely with the Category and Commercial Team to ensure that the right products are promoted, and that campaigns align with product availability, pricing, and inventory management.

• Marketing Team: Partner with the Marketing team to develop high-quality, on-brand campaign assets, including ads, email templates, banners, and social media content.

4. Brand Building & Customer Engagement:

• Brand Consistency: Ensure that all campaigns align with the company’s brand voice, messaging, and values. Maintain a cohesive brand experience across all touchpoints.

• Customer Retention: Develop and execute customer retention campaigns (loyalty programs, re-engagement strategies, etc.) to increase lifetime customer value and foster long-term relationships.

• Community Building: Use social media and email channels to engage with customers, create brand advocates, and foster a sense of community around the brand.

5. Budget Management:

• Campaign Budgets: Manage campaign budgets effectively, ensuring that resources are allocated appropriately to maximize ROI and campaign success.

• Cost Efficiency: Track spend across all marketing channels and optimize for cost-effectiveness, ensuring marketing efforts are driving measurable results within budget constraints.

7. Market Research & Competitive Analysis:

• Market Trends: Stay up-to-date with industry trends, consumer behavior, and competitive activity in the grocery Quick Commerce space.

• Competitive Benchmarking: Analyze competitor campaigns and identify opportunities for differentiation and improvement in campaign strategies.

Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.

Responsibilities

Business Development

• Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
• Maintain and further foster relationships with current clients
• Develop plans to cross-sell and introduce new services to current clients
• Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
• Increase company exposure through participating in associations, webinars and/or seminars
• Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
• Provide continuous feedback on competitive activities within assigned clients

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines

Client Servicing

• Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division

Product Enhancement:

• Identify the client needs: situation/competitor assessment, need assessment, potential solutions
• Participating in creation of the PE plan & timeline: communicating the voice of client
• Develop the pricing proposal & commercial approach with the RI Leader
• Support the proper communication of the new product and its benefits with clients

Organizational Management and Development

• Participate in local and cluster initiatives as part of continuing leadership development
• Work across functional business units to support organizational initiatives and business needs
• Promote inter-departmental and inter-divisional communications and teamwork

 

A Little Bit About You

Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute a sales strategy and plan, and be accountable for sales operations, such as forecast and pipeline management. You thrive in a fast-paced sales environment, have exceptional commercial acumen and very strong client relationship and negotiation skills. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high team engagement. You are a team player who has the ability to collaborate with peers and contribute to the success of NielsenIQ  

LegalMatch is seeking a dynamic and analytical Project Manager to drive strategic initiatives aimed at solving customer problems (including those related to engagement, retention, churn, and other areas). The person that will thrive in this role is an obsessive problem solver--someone who is highly proactive, analytical, and focused on delivering impactful results.

• Develop an in-depth understanding of customer problems and goals and ensure that LegalMatch’s platform is aligned to meet or exceed expectations
• Be accountable for delivering various success metrics including case conversion, client engagement, and others.
• Partner closely with our Engineering team to translate business needs and product requirements into new solutions for customers.
• Lead initiatives with other teams to identify gaps, create or improve processes, and proactively develop new solutions.
• Work closely with cross-functional teams to ensure potential business opportunities and product development opportunities are reported and maximized.
• Address all sorts of problems analytically to drive customer success and retention.

• Demonstrates a can-do attitude, flexibility, and a willingness to learn and grow in new areas.
• Problem solver; experiments with new approaches and techniques to improve work processes.
• Team player with strong communication skills
• Background in SaaS growth hacking/growth marketing (including growth funnel optimization)
• Strong analytical skills to address and solve various problems related to reputation, churn, and driving quality cases.
• With significant entrepreneurial drive
• Willing to roll up sleeves to directly solve challenging problems
• Experience driving revenue growth and expansion with a portfolio of customers.
• Experience implementing process improvement initiatives and creating new methodologies for an organization.
• Customer-focused and innovative mindset when approaching new challenges.

Job Description• Collaborate with Operating teams to manage end to end knowledge and identify training opportunities along with launching process improvement projects.• Lead training projects that help reduce cost, increase revenue, and digitize training.• Provide real time support to trainers conducting training new hire batches – pre-process, process, and OJT.• Should be able to upskill oneself to lead client calls for domain/process.• Should have effective communication skills and would be interacting with internal stakeholders & external stakeholders.• Should have analytical ability and ability to understand the business impact of training numbers.• Manage a team of Domain experts/ SME and technical designers. • Should have strong understanding of current training practices and learning methodologies. • In depth understanding of TNI/ TNA process and ability to make recommendations for process improvements • Create value for the team by acting as a consultant for operations and identifying process improvement initiatives.• Be well versed in analysing data and suggesting measures towards improving revenue generation for the function by working on the domain/ knowledge management. • Maintain vertical hygiene by ensuring reports, data and documents are in place.• Promote standardization by creating SOPs across TVL ISB training – Standardization.• Work with internal Learning Academy team to promote behavioural training programs in the business unit.• Should be aware of authoring tools like Articulate, Flash player, Captivate and videos etc..• Should have worked or have an understanding on various training methodologies, training modules and have knowledge on Instructional designing.• Should have worked on Innovative projects on digital transformation for training.• Govern the entire process of managing the work instruction manuals for the process. • Front end all compliance audits for training.

Building a brand strategy means building a unique story and customer experience—something that connects them with a company and its products and fosters loyalty over time.

ABOUT THE ROLE:

BRAND/MARKETING MANAGER is responsible for overseeing any aspect of marketing related to a company’s brand, and ensuring that all branding decisions ultimately result in stronger sales. To achieve that alignment, brand managers tend to work with multiple areas of marketing, like research, content, social, and design.

As a Brand/ Marketing Manager you may be responsible for:

• Conducting market research
• Analyzing data for trends, insights, and information
• Advising multiple teams on branding strategy
• Communicating with marketing teams to ensure brand alignment
• Managing projects through various stages of development
• Managing budgets to support branding efforts
• Maintaining relationships with company stakeholders
• Developing and implementing marketing plans, policies and strategies according to organizational goals and market demands
• Designing promotional activities and events for marketing products and services
• Gathering and analyzing data involved in marketing campaigns and activities
• Planning a budget, evaluating campaign expenditure and estimating potential sales
• Formulating competitive pricing strategies that meet organizational objectives and appeal to customers
• Evaluating the effectiveness of marketing campaigns and adjusting or implementing strategies to improve them
• Developing and implementing marketing plans, policies and strategies according to organizational goals and market demands
• Designing promotional activities and events for marketing products and services
• Gathering and analyzing data involved in marketing campaigns and activities
• Planning a budget, evaluating campaign expenditure and estimating potential sales
• Formulating competitive pricing strategies that meet organizational objectives and appeal to customers
• Evaluating the effectiveness of marketing campaigns and adjusting or implementing strategies to improve them