Total 1,165 assistant hr manager job vacancies in The Philippines

**ONLY OPEN TO FILIPINOS OR PHILIPPINES-BASED CANDIDATES**

Position: Administrative Assistant

Salary Range: $800 - $1000/month (depending on qualifications and experience)

Working Hours: Monday to Friday, 9:00 AM to 5:00 PM EST (9:00 PM to 5:00 AM Philippines Time)

About the Company:

Support Shepherd is a customer service oriented company that provides assistance to clients in various industries. Our focus is delivering exceptional support and solutions to help businesses thrive.

Responsibilities:

• Manage incoming and outgoing correspondence, emails, and phone calls
• Schedule appointments and coordinate meetings and events
• Organize and maintain files, records, and documents
• Perform data entry and update databases
• Assist in preparing reports, presentations, and other documents
• Maintain office supplies and equipment
• Provide general administrative support to the team

Requirements:

• Proven experience as an administrative assistant or in a similar role
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office, specifically Word, Excel, and Outlook
• Attention to detail and accuracy
• Ability to multitask and prioritize tasks effectively
• Problem-solving and decision-making skills
• Ability to maintain confidentiality and handle sensitive information
• Positive attitude and willingness to learn

• Minimum 2 years of experience as an administrative assistant or in a similar role
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Attention to detail and accuracy
• Ability to multitask and prioritize effectively
• Problem-solving and decision-making abilities
• Ability to maintain confidentiality and handle sensitive information
• Positive attitude and willingness to learn

5 days of Paid Time Off per year

As the Operations Manager you will play a pivotal role in assisting the Director of Operations in overseeing the day-to-day operations and streamlining internal operations, from attendance tracking to interview coordination.  By taking charge of these critical responsibilities, you’ll enable the COO to focus on strategic endeavors. The Operations Manager ensures the organization’s operations run smoothly and on time. They work with core operations, people management and in company strategy. They are responsible for engaging and developing the members of the teams that they manage.

Responsibilities

• Provide comprehensive support for overall operations, actions as a key liaison between Legal Soft and the client
• Uphold accountability for Virtual Assistants' performance, managing Virtual Assistants' time-off requests, attendance and enhancing overall productivity
• Contribute to the retention of Virtual Assistants' talent by monitoring morale and working with both Legal Soft and our clients to ensure their satisfaction
• Work closely with internal HR and COO to identify custom training for the client. Including platform usage, internal onboarding protocol, etc.
• Boost virtual assistant performance
• Document and report staff concerns, facilitating amicable resolutions benefiting both the staff and the firm
• Ensuring team members have the necessary resources to perform their roles effectively
• Collaborate with the Director of Operations to identify inefficiencies in workflows
• Develop and implement process improvements to enhance productivity and efficiency
• Coordinate with the Virtual Assistants, providing support, guidance, and ensuring they adhere to firm policies and procedures
• Assist in tracking overall VA morale and identify staff at risk, coordinate with Team Leads and the client to best retain if situation warrants
• Maintain accurate records of operations, prepare reports, and generate metrics to monitor and evaluate team performance.
• Support in interviewing, training, onboarding and offboarding of new team members, ensuring they are equipped with the knowledge and tools necessary to succeed in their respective roles.

• Previous experience as an Operations Manager or in a similar role

• Good knowledge of operations management
• Experience with forecasting models
• Experience with databases and project management software
• The ability to interpret financial data and allocate budgets
• Exceptional communication skills
• BSc in Business Management or similar field - nice to have
• Excellent skills in reporting and using Excel sheets
• Must be willing to work during Pacific Time (Local California Time). This is during the Graveyard shift in Manila Time.
• With own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10mbps

Soft Skills Required:

• Excellent leadership skills
• Good at problem solving
• Strong attention to detail
• Collaborate well with others
• Focused on continuous improvement for the business and personal growth
• Excellent critical thinking and decision making skills.
• Strong time management skills

Hold on tight, because we're about to unveil an extraordinary line up of benefits that will revolutionize your work experience! As a valued member of our team, you can expect:

1. Competitive Compensation: Earn a salary rate of US $7-8 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
2. Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
3. Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country.
4. Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
5. Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
6. Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
7. Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you towards unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work!

IMPORTANT: PLEASE SUBMIT YOUR RESUME & AUDIO IN ENGLISH.

Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We’ll provide you with a professional support structure and benefits to ensure you can thrive. We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We’re always searching for great talent to join our team. If you’d like be part of a fast-growing industry leader with an exceptional company culture, we’d love to hear from you: recruitment@connectos.co

Responsibilities:

·         Follow-up with marketing provided client leads in a timely manner.

·         Presenting ConnectOS’ offering to prospective clients via MS Teams or Zoom.

·         Populates and maintains a customer records database to support opportunity pipeline management.

·         Meets or exceeds monthly and quarterly quota objectives.

·         Develop understanding of resource requirements for specific industry verticals.

·         Develop understanding on ConnectOS value add services and able to express to prospect clients.

·         Remains current to market trends and competitor offerings

·         Provides regular updates to management regarding opportunities, trends, and challenges.

·         Active on social applications promoting ConnectOS services.

·         Action client escalations relating to ConnectOS services as needed.

·         Coordinate client recruitment activities as needed.

·         5+ years B2B sales experience

·         2+ years of EMEA sales experience

·         Must have proven track record of success in achieving quota as a direct sales individual contributor.

·         Solutions oriented mindset and skilled in prospecting into new clients and new buyers

·         Advanced sales presentation skills, demonstrated ability to deliver a compelling value proposition to prospective clients and senior stakeholders.

·         Ability to learn and apply product knowledge in a timely fashion.

·         Excellent written and spoken English.

·         Strong interpersonal and business consulting skills

Preferred Technical and Professional Expertise

·         BPO, Staff Leasing or relevant sales experience a plus.

·         Experience selling RPO services a plus.

·         Experience using CRM and various sales applications.

- HMO Day 1 processing

- Fixed Day Shift

- Paid Time-Off

- Quarterly Sick-Leave conversion

- Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)

- Equipment provided

#ConnectOS30

Position: Executive Assistant

Working Hours: 8:30AM - 4:30PM MST | 11:30PM to 7:30AM PHT

Holidays: US Holidays

Salary: USD 800 to 1000

Duties / Responsibilities

• Administrative tasks related to client
• Inbox Management
• Perform duties as assigned by the client
• Help with presentation
• Research and Data Entry
• Support onboarding of new clients
• Prioritizing tasks and managing the executive's to-do list.
• Preparing reports and presentations
• Coordinating conference calls and video conferences.
• Coordinating travel arrangements and accommodations

• At least 1 year of experience working remotely as a VA for a business or CEO
• Must be proficient in Google Suite and Microsoft Office (Excel and Sheets)
• Preferably experienced with Notion and Asana
• Strong Interpersonal Skills
• Ability to multitask 
• Handling sensitive information with discretion and maintaining confidentiality.

US Holidays

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Design, implement and maintain databases for our clients in the marketing and advertising industry.
• Ensure client's databases are secure at all times
• Create and execute database backup and recovery plans
• Monitor and optimize database performance
• Troubleshoot and fix any database-related errors
• Work with clients and technical team members to ensure the database is meeting their needs
• Prepare documentation for database policies, procedures, and standards

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 1 year of proven experience as a Database Manager/Administrator
• Strong knowledge of database management systems such as MySQL, Oracle, and SQL Server
• Excellent understanding of database architecture, security, backup, and recovery procedures
• Solid experience in database optimization, performance tuning, and capacity planning
• Ability to multitask and prioritize tasks in a fast-paced environment
• Excellent analytical and problem-solving skills

Overview:

We are seeking a highly organized and proactive Virtual Executive Assistant to provide comprehensive administrative support to our executive team. As a Virtual Executive Assistant, you will play a crucial role in ensuring smooth day-to-day operations, managing calendars, coordinating meetings, and handling various administrative tasks. This is a remote position, and the ideal candidate will excel in a virtual work environment.

Responsibilities:

Calendar Management:

o   Efficiently manage executive calendars, schedule appointments, and coordinate meetings, ensuring optimal time management.

Communication:

o   Act as a primary point of contact between executives and internal/external stakeholders. Draft, edit, and proofread emails, documents, and other correspondence.

Meeting Coordination:

o   Plan and organize virtual meetings, including setting up video calls, preparing agendas, and distributing relevant materials. Take meeting minutes and follow up on action items.

Travel Coordination:

o   Arrange travel itineraries, book accommodations, and manage logistics for business trips.

Task Prioritization:

o   Assist in prioritizing tasks and deadlines, ensuring that important matters are addressed promptly.

Data Management:

o   Maintain and organize files, documents, and databases in a secure and easily accessible manner.

Research:

o   Conduct research on various topics, compile information, and generate reports as needed.

Expense Management:

o   Track and manage expenses, prepare expense reports, and reconcile financial transactions.

Problem Solving:

o   Proactively identify and address potential issues, finding solutions to challenges that may arise.

Ad Hoc Support:

o   Provide additional support as needed, such as personal errands or special projects.

• Proven experience as an Executive Assistant or in a similar administrative role.
• Excellent communication skills, both written and verbal.
• Proficient in virtual collaboration tools and technology.
• Strong organizational and multitasking abilities.
• High level of discretion and confidentiality.
• Ability to work independently with minimal supervision.
• Strong attention to detail and accuracy.
• Familiarity with office software (Google Workspace, Microsoft Office, etc.).
• A proactive and positive attitude with a commitment to delivering high-quality support.

Bollore Logistics is looking for a motivated team member as Accounting Assistant to be joining our management team. Being in the position your main job is to lead, manage, monitor, evaluate, and coordinate the Quality, Health and Safety and

Environment Management System (through the establishment and implementation of specific Project QHSE Plan for respective project) within project environments so as to proactively comply with relevant local QHSE.

Legislation and Codes of Practice and also in accordance to Regional / Corporate QHSE policy & progress so as to achieve continual improvement and customer satisfaction.

WHAT YOU WILL BE DOING

• Work with internal and external parties (including clients and vendors) on QHSE plan and implementation effort.
• Review and distribute all QHSE Documentation
• Approve Corrective and Preventive Action Requests & Incident Reports
• Review all KPIs and regularly conduct the Management Review Meeting with relevant team at site.
• Immediately report to Management if there is noncompliance to QHSE Policies & Regulations
• Approve the Risk Assessments
• Execute the Emergency Drills and other Emergency Response Procedure
• Audit and Assess the QHSE compliance of Vendors

THE SUCCESSFUL CANDIDATE

• Graduate of any Bachelor’s / Masters degree in business administration
• With a minimum of 5 years in a managerial QHSE-focused role, directly leading a team
• With a minimum of 3 years overall exposure and experience in the Supply Chain
• With a minimum of 5 years in a quality-focused role preferably within Freight Forwarding and Logistics
• Knowledgeable with the local occupational, safety and health, environmental, legal and regulatory requirements
• Knowledgeable on Logistics and Freight Forwarding industry
• Six Sigma qualified
• ISO 9001; 45001; 14001 Lead Auditor certified
• BOSH / IOSH / OHSAS certified
• PMP (Project Management Professional) certified
• Any other ISO related certification
• Knowledgeable in GDP and TAPA FSR

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.

We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Company Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token

Hi! We’re Smartsourcing, looking for an Accountant Assistant who can work with us full-time and on-site!
Earn up to P40,000!

As an Accountant Assistant,

you will play a key role in supporting our client’s finance department in various tasks related to financial record-keeping and reporting. This position is ideal for an individual with a strong aptitude for numbers and a passion for contributing to the success of a dynamic organization.

Some of the things we expect you to do are to:

• Financial reporting – month-end close, balance sheet reconciliations, sub-ledger reconciliations, journal preparation, entry of payables and receivables, and bank reconciliations. 
• Payroll – assist in the preparation of fortnightly and monthly payroll 5% 
• Asset Management – assist the Financial Controller in maintaining the entities asset register as required, as well as maintenance of the vehicle register
• Day-to-day accounting and administration functions
• Invoicing of sponsors and Academy players 

We would need you to be or have the following:

• Bachelor's degree in Accounting, Finance, or a related field. CPA is a huge plus but not essential
• Minimum of 2 years of experience in accounting or finance, preferably in a fast-paced retail environment
• Strong understanding of financial reporting standards
• Proficiency in accounting software (Xero) and Microsoft Excel (Advance); experience with other ERP systems is a plus
• Experience with payroll processing software and knowledge of (Australian) payroll regulations and compliance
• Excellent analytical skills with keen attention to detail
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional and cross borders teams
• Highly organized and proactive, demonstrating a strong work ethic and a willingness to take initiative to streamline processes

Be a part of the Smartsourcing crew

Hello, Amazon Team Managers!

My name is Nate Ginsburg and I am a serial entrepreneur. I'm the founder of SellerPlex, host of the Ecom Exits Podcast, and partner in a handful of other online businesses.

About the company:

SellerPlex is growing fast and we are in need of awesome people to help us give value to our clients and build awesome professional relationships with them.

Our mission is to help empower e-commerce/FBA entrepreneurs to run better businesses by supporting them with Supply Chain, Finance, and Operations services. We’re a huge believer in the importance of being a culture fit for long-term success.

About the role:

We are looking for an Assistant Team Manager with strong experience in managing a team and Amazon FBA and Seller Central. Besides this, you need to have experience in managing account Seller Central Account Health.

We also have many of our own SOPs and processes that we can share to get you up to speed on the projects. But we want someone who already has some amazing experience and understanding about FBA and that can come in and add value immediately.

An ideal applicant will have at least 5 years of experience with Amazon, with a focus on Ongoing Account Management and Account Health, and at least 4 years of experience with Project and Team Management.

This is a Full-Time Remote position.

About you:

• Hard-working and ambitious
• Detail-oriented
• High integrity
• Values being a part of a fast-paced, growth mindset team
• Values delivering great work to support our customers

Responsibilities (but are not limited to):

• Plan, execute, and oversee Account Health / Ongoing Account Management projects on Amazon FBA.

• Manage and navigate Seller Central effectively to monitor and optimize Account Health / Ongoing Account Management

• Lead and supervise a small to medium-sized team of professionals.

• Utilize project management skills to plan, organize, and execute projects efficiently.

• Develop and implement strategic initiatives to improve FBA operations and team performance.

• Maintain excellent English communication skills to liaise with team members and stakeholders effectively.

• Demonstrate a high level of organizational skills to manage projects, tasks, and team activities effectively.

• Proactively identify and resolve issues and challenges before they escalate.

• Exhibit a proactive mindset and a can-do attitude toward tackling tasks and challenges.

• Exhibit a deep commitment to making a personal and professional impact.

• Apply a systematic and process-oriented approach to operations and project management.

An ideal applicant will have skills/experience in the areas below:

• Proven track record of managing Account Health / Ongoing Account Management projects in Amazon FBA
• Strong experience in Seller Central
• Experience in managing small and medium-sized teams
• Experience with Project Management
• Keeping track of your team member’s performance and results
• Strategic thinking and acting

For this role, the following skills are needed:

• Excellent English communication
• VERY strong communication and organizational  skills
• VERY strong process/systems thinking
• CARES DEEPLY about having an impact personally and professionally
• Takes initiative to solve problems BEFORE asked
• Proactive mindset and can-do attitude

• Working completely remote
• Location independence
• Great opportunity to grow
• You’ll be joining a high-level and fast-paced team, working with exciting businesses and projects
  
  

If this sounds interesting to you please proceed with your application.

Kindly be advised that the recruitment process is being managed by Premier Media. For any further details or inquiries, please reach out to the Premier Media recruitment team, as they oversee all our hiring procedures.

MySigrid is looking for a dynamic and self-motivated Virtual Assistant to join our team. This individual must ensure that all stated, unstated, and anticipated needs of the clients are cared for and actioned with the highest quality, regardless of who worked on the task. You will be responsible for managing the client and their expectations, managing usage and available resources, and promoting the values of MySigrid.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

YOUR ROLE AS VIRTUAL ASSISTANT

• Efficiently handle calendar organization, event registrations, and restaurant reservations.
• Coordinate networking plans, facilitate communication, and conduct comprehensive agent research.
• Manage communication channels and scheduling activities, ensuring optimal time management by exercising judgment to make necessary adjustments.
• Participate in calls, craft concise recap emails outlining next steps, and delegate tasks as required.
• Actively engage in webinars, capturing essential notes for future reference.
• Conduct thorough audits of files, ensuring accurate contact information, consistent document naming, and completeness.
• Prepare meticulous meeting materials and necessary follow-up documents for seamless post-meeting actions.
• Confirm upcoming day's meetings, ensuring preparedness and timeliness.
• Diligently maintain and organize client-related notes in spreadsheets for efficient access and reference.
• Facilitate bookings for inspections and vendors, ensuring smooth operations.
• Coordinate and schedule showings and tours efficiently.
• Manage and organize travel logistics effectively.
• Oversee and drive the development of special projects as assigned.
• Monitor and promptly respond to phone lines predominantly via text for efficient communication.

As a minimum, we expect candidates to meet the following requirements:

• Demonstrate robust organizational, project management, and problem-solving prowess coupled with exceptional multitasking abilities.
• Proactively anticipate requirements and address them effectively.
• Exhibit outstanding oral and written communication proficiency.
• Skillfully research, organize and synthesize information and materials from diverse sources.
• Showcase proficiency in utilizing G Suite applications effectively.
• Excel in meeting project deadlines while adeptly managing immediate demands.
• Apply critical thinking skills to propel project progression and success.
• Showcase the ability to take ownership of your role and responsibilities with minimal supervision.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Vacation leave and Sick leave credits.
• HMO Package for the employee and two dependents.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

Looking for Filipino or Philippine-based candidates.

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: HR Specialist
Working Hours: Monday -Friday 9:00 AM-5:00 PM EST| 10:00 PM - 6:00 AM Philippine Standard Time

Salary Range: 800-1500 USD/Month

We are currently seeking a detail-oriented and experienced HR Specialist to join our team. As an HR Specialist, you will play a crucial role in supporting various human resources functions, including payroll, timekeeping, benefits administration, recruitment, and employee onboarding. 

Responsibilities:

- Assisting with payroll processing and ensuring accuracy

- Monitoring clock-ins, clock-outs, and daily labor costs

- Generating reports related to HR metrics and analytics

- Tracking and managing employee time off (PTOs) and benefits

- Posting and editing job listings on various platforms

- Creating offer letters and facilitating the new employee onboarding process

Qualifications:

- Proficiency in using ADP software for payroll and HR processes

- Strong working knowledge of Microsoft Suite tools (Excel, Word, PowerPoint)

- Minimum 2 years of relevant experience in a similar HR role

- Excellent attention to detail and ability to handle sensitive information with confidentiality

- Strong organizational and multi-tasking skills

- Effective communication and interpersonal skills

The Human Resource Generalist supports HR operations in the site by implementing and facilitating Human Resource programs in the areas of attraction, retention and optimization, which means providing key services that strive for workforce efficiency and employee optimum performance.

Talent Management

• Facilitates promotion exercise for Managers and below and supports HR Business Partner by ensuring collection of nominations, evaluation, approval and communication are executed in order to promote internal development and growth.
• Monitors the progress of individual development plans and acts as a consultant to provide developmental action plans that support the team’s competency framework in order to drive self-development and growth in the organization.

Training Development

• Assists in the identification of training needs of team members and works with other managers on program development, seeks training providers for training facilitation; coordinates scheduling and logistics with participants in order to ensure training programs are implemented to increase Team Member development, efficiency, and performance.
• Monitors training compliance in order to ensure core courses are taken by employees at the right time.

Performance Management

• Oversees the Performance Management Process from communication, collection and documentation in order to capture annual individual performance of all Taguig Team Members of Pilmico. Culture and Employee Engagement
• Supports in educating team members about Partners in Leadership, Values, and People Engagement;
• Implements the identified engagement interventions in the site which includes but not limited to: (1) attention-to-attention; (2) PL conversations; (3) Team Strengthening
• Ensures implementation of team member events and activities

Talent Retention

• Implements plans on rewards management and ensures consistent implementation of approved programs
• Promotes the Aboitiz Values and drives organizational culture aligned with the corporate goals and objectives
• Monitors the implementation of all HR Programs for timely submission to Group HR if needed.
• Implements employee discipline process in compliance to the code of discipline
• Prepares relevant reports to help monitor key business performance targets with related talent implications

Talent Attraction

• Execute operational plans to support the delivery of the talent acquisition strategy
• Create and manage internal and external talent pool
• Help in planning and implementing attraction programs using various interventions
• Lead the day to day recruitment process ensuring a positive candidate journey
• Build collaborative relationships with hiring managers, providing expert advice and guidance on the end to end talent attraction process
• Develop and manage a high touch end to end candidate experience journey
• Coach, advise and provide guidance to HR Partners and hiring managers on talent attraction best practice
• Establish and maintain the department filing system, employee personnel files, and recruitment files
• Monitor the referral program
• Assist in the process improvement, such as in updating existing recruitment policies and procedures

HR Data Analytics

• Ensure accurate and correctness of all HR Data.
• Collect, compile, and analyze HR data, metrics, and statistics, and apply this data to make recommendations related to various HR facets such as but not limited to recruitment, retention, and compliance.

• Oversee the performance and effectiveness of the WFM Command Center
• Lead and develop Command Center associates
• Work with contact center leaders to ensure agent adherence and/or conformance to schedules
• Provide ongoing operational analysis of contact center operations, while identifying and implementing changes as necessary to improve the level of quality and efficiency as measured by key business indicators (cost, abandon rate, service level, occupancy, etc.)
• Work with the contact centers, Technology, reporting and other teams to provide analytical support and recommendations for staffing resources to meet objectives such as service levels, occupancy, cost per call, etc.
• Partner with WFM planners to ensure schedules meet performance and business needs
• Utilize Workforce Optimization software to manage performance across multiple sites and lines of business
• Monitor Workforce Management tools real time to maintain service level data
• Analyze call center performance history to determine optimum off production activities as well as shrinkage and occupancy goals
• Analyzes daily call trends and alerts Workforce Management Analyst to needed staffing updates
• Responsible for daily, weekly and monthly call center reports which highlight call center performance (Call Volume, Service Level, Average Handle Time, Abandon % and Average Speed to Answer)
• Evaluates daily call trends
• Designs/creates various databases for staffing and analysis
• Creates reports utilized by Customer Service for staffing/productivity measurements
• Identify areas of operational development and engage in projects to continually adapt to the changing needs of our business and people, to deliver best in class WFM support.
• Identify what resources are required to implement parts of projects
• Effectively use project plans to focus work and ensure deadlines are met
• Ability to work flexible shift to occasionally attend meeting with employees and worldwide clients

Other duties as assigned

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

IDM Brands (idmbrands.com), a startup incubator that owns a diverse portfolio of brands and runs a digital agency catering to clients, is in search of an Operations Assistant.

As the pivotal right-hand person to the General Manager, your main mission and how we define your success is by your progressive ability to take on and efficiently manage a significant portion of the GM's tasks, thus allowing the GM to concentrate on overarching strategic initiatives.

We are keen to onboard a proactive high-energy A-Player who thrives in a dynamic setting, has a knack for anticipating project requisites, and establishes streamlined communication. The ideal candidate is comfortable taking charge, providing direction, and holding team members accountable. They will also have the ability to self-start, innovate, and consistently stay ahead, with a strong emphasis on results, processes, and perpetual improvement.

Key Responsibilities:

1. Task Coordination: Define, structure, and delegate tasks across various teams to ensure alignment with both company and client objectives.
2. Communication Management: Act as a communication enthusiast, coordinating weekly 1-on-1s with all staff members and streamlining team communication on Slack.
3. Project Initiation: Proactively identify the right moments to kick-start projects without being prompted.
4. Problem Resolution: Constantly address issues, primarily arising from communication breakdowns, ensuring that the team remains on track.
5. Operational Oversight: Stay on top of all tasks and ensure that nothing falls through the cracks. Use monday.com to manage and improve internal processes effectively.
6. Recruitment & Onboarding: Play an active role in the recruitment and integration of new team members.
7. Client Management: Translate client requirements into detailed, actionable briefs. Provide guidance and practical suggestions to clients.
8. Project Quotation: Coordinate with teams to draft precise service quotes, ensuring accurate time and resource estimations.
9. Time & Billing: Used to working with tools to accurately attribute time (yours and others) to different projects.
10. Leadership & Accountability: Direct and instruct team members, stepping in to rectify mistakes when necessary, and providing constructive feedback.
11. Strategic Innovation: Think innovatively to develop new strategies and solutions that drive the company forward.
    

• Bachelor’s degree or higher.
• Strong analytical skills
• Minimum of 1 year experience in a similar role with proven success.
• Advanced knowledge of Excel.
• Proficient in  Google Docs, Slides, and Microsoft Office.
• Demonstrated knowledge in SEO, marketing, HR, or recruitment.
• Likes to solve problems and is technical.
• Home office setup – quiet/isolated working environment. Good computer hardware. Reliable power and internet connection.
• Highly focused mindset.

• Remote
• Full-Time, Permanent
• Competitive Salary
• Significant opportunity for professional development.
• Paid time off
• Health benefits

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position :  Project Manager 

Salary Range :  USD 900 to 1500 /month

Working Schedule : Monday to Friday Flexible (overlap at least 4 hours between 9am-5pm EST) 

ABOUT THE OWNER 

A digital design and development agency offering website and web application design and development. We create better experiences for happier customer relationships.

ABOUT THE ROLE

We are looking for a project manager who can also help support on other admin items. Project management experience in website design and development in WordPress would be preferred as well as print/digital design project management. We use Airtable, Loom and Notion primarily so experience with those tools would be great (in particular Airtable). They will manage client communications and follow-ups and all the typical project management duties.

Responsibilities:

• Help support on other admin items
• Manage client communications and follow-ups and all the typical project management duties

• At least 2 years of similar experience
• Above Average to Good Communication Skills
• Proficiency in using Airtable 

Nice to have: 

• Project management experience in website design and development in WordPress would be preferred as well as print/digital design project management
•  Preferred Tools: Loom and Notion (experience is a plus)