Total 3 brand executive job vacancies in pasay city

DIGITAL MARKETING BRAND COMPLIANCE MONITORING SPECIALIST

Job Title: Digital Marketing Brand Compliance Monitoring Specialist

Job Category: Full-Time (40 hours per week)

Job Location: 100% work-from-home

Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Eastern Time

About Us:

At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek.

• 100% Work from Home

Building a brand strategy means building a unique story and customer experience—something that connects them with a company and its products and fosters loyalty over time.

ABOUT THE ROLE:

BRAND/MARKETING MANAGER is responsible for overseeing any aspect of marketing related to a company’s brand, and ensuring that all branding decisions ultimately result in stronger sales. To achieve that alignment, brand managers tend to work with multiple areas of marketing, like research, content, social, and design.

As a Brand/ Marketing Manager you may be responsible for:

• Conducting market research
• Analyzing data for trends, insights, and information
• Advising multiple teams on branding strategy
• Communicating with marketing teams to ensure brand alignment
• Managing projects through various stages of development
• Managing budgets to support branding efforts
• Maintaining relationships with company stakeholders
• Developing and implementing marketing plans, policies and strategies according to organizational goals and market demands
• Designing promotional activities and events for marketing products and services
• Gathering and analyzing data involved in marketing campaigns and activities
• Planning a budget, evaluating campaign expenditure and estimating potential sales
• Formulating competitive pricing strategies that meet organizational objectives and appeal to customers
• Evaluating the effectiveness of marketing campaigns and adjusting or implementing strategies to improve them
• Developing and implementing marketing plans, policies and strategies according to organizational goals and market demands
• Designing promotional activities and events for marketing products and services
• Gathering and analyzing data involved in marketing campaigns and activities
• Planning a budget, evaluating campaign expenditure and estimating potential sales
• Formulating competitive pricing strategies that meet organizational objectives and appeal to customers
• Evaluating the effectiveness of marketing campaigns and adjusting or implementing strategies to improve them

Guarantee customer satisfaction through the implementation of a modern and agile customer service, aligned to expectations and fulfilling the responsibilities agreed for the position.

Service Management

• Ensure the delivery of value analysis in a timely manner, aligned with strategic business priorities defined in the Account Plan with the client.
• Support the generation of thought leadership materials.
• Support account executives building materials to new conversations with prospect clients

Efficiency / standardization / transformation

• Make use of the CX platform in presentations and ensure the incorporation of guided analytics as a fundamental part of analytics promoting self-service in clients.

Governance

• Ensure implementation of CSO 2.0 tool to standardize and document how requests are made by customers.
• Control over internal work times (time tracker).
• Mapping of all deliverables committed to with the customer
• Achieving transparency in responses, commitments and constant communication (used as a negotiation and service management tool)
• Fulfillment of the service model agreed with the client (service mix).

ROI

• In small clients will (less tiered D or Bronze) be the point of direct contact with the client, and to escalate issues that go then to the AD (the ideal scenario is to have a consultant but does not give the quantity)

Self-development

• Comply with the internal training and certification process defined by the company (onboarding and NielsenIQ academy).
• Incorporation of the service code and golden rules in the day-to-day business.
• Career Path auto management.

Promote self service to customers

• Promote the use and application of CX (data pull, reporting, business issues that can be solved by guided analytics)
• Promote the use of CSO for quality issues, special customer requirements and information available in knowledge NielsenIQ
• Plan trainings with clients to ensure the above-mentioned points.