Lead the reservation team, providing guidance, training, and performance evaluationsManage all aspects of the reservation process, including phone, in..
Lead the reservation team, providing guidance, training, and performance evaluations
Manage all aspects of the reservation process, including phone, internet, and email bookings
Implement and maintain policies to optimize room sales and occupancy rates
Collaborate with other departments to enhance guest experience and streamline operations
Monitor reservation trends and provide insights for strategic decision-making
Handle complex inquiries and resolve customer issues promptly and professionally
Ensure compliance with company standards and industry regulations
