Total 481 customer experience manager job vacancies in pasig metro manila

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Financial Operations Manager

Salary Range: USD 1,500 – 1,750/ month

Working Schedule : 7AM - 6PM EST, with 1 hour lunch break/ 50 hours per week

Holiday: Christmas (12/25), New Years (1/1) and others with more tenure

About the company:

The client is a family-owned e-commerce business selling metal pill cases. The business was started in December 2021 and has been run by two brothers since then from Washington, DC.

Our mission is to make exceptional pill cases and provide exceptional customer service. We have committed to these principles by keeping our fulfillment operation in-house and providing white-glove service to our customers.

After 2 years - we are now selling several thousand pill cases per month and looking to expand our Philippines-based team beyond customer service.

The Finance portion of this role (75%) will involve bookkeeping, accounting, financial reporting, and inventory planning. The Operations portion of this role (25%) will involve inventory purchasing and inventory management assisting the US-based team. 

Key Responsibilities:

The primary definition of this role is that you will be doing whatever the business needs most related to Operations and Finance. We are a startup and it is an all-hands-on-deck mentality. The tasks below are examples of the work that you will be expected to know already or learn very quickly.

You should be self-motivated and looking to work hard - as you will be expected to work hard, contribute, and execute without supervision to help the whole team. 

You should be very organized and detail-oriented.

Finance / Accounting (75%)

• Review transactions in Quickbooks, categorize them
• build rules to auto-categorize them to increase role efficiency 
• Quickbooks is expected to be fully up to date on a 1-day lag / daily basis
• Keep financial models, budgets and projections up to date
• Accessing sensitive financial data, reporting directly to CEO with daily business financial health reports

Operations (25%)

• Take current inventory numbers from Shopify, and update them in Quickbooks
• Take inventory delivery schedules and use it to update our payment schedules to suppliers
• Take payment invoice from supplier, check it against quotes, save data and documents, approve for payment
• Save all documents related to inventory purchasing 

• Skills: Bookkeeping & GAAP Accounting
• Should be knowledgeable in E-commerce industry
• Software (requuired): 
• Spreadsheets (Google Sheets or Microsoft Excel)
• Bookkeeping & GAAP Accounting (Quickbooks Online or Quickbooks Desktop)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other departments to improve overall customer experience
• Meet or exceed individual and team targets

• At least 6 months CSR experience Voice account 
• Good written and verbal English communication skills
• Amenable to work ONSITE in Mandaluyong
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Customer Support

Working Hours: 3:00 am - 11:00 am Philippine Standard Time; 40 hours per week

Salary Range: 750 - 800 USD

About the company: 

[Confidential Company] provides liquidity, succession solutions and growth capital to owners of small and medium-sized businesses, while preserving and building on the factors that made them great – culture and people.

About the job:

We are looking for a Customer Support to join our dynamic team. As a key member of our organization, you will be responsible for various duties and responsibilities, including:

Duties and Responsibilities:

• Handle guest communication, including managing guest purchases and addressing guest issues
• Perform data entry tasks
• Communicate with guests via phone, addressing their inquiries and concerns
• Maintain an outgoing personality and positive attitude in interactions with guests

• Minimum of 1 year experience in property management or customer support/service
• Proficient in guest communication, including handling guest purchases, interacting with guests, and resolving guest issues
• Must be comfortable in doing data entry tasks
• Effective verbal communication on the phone with guests
• Strong work ethic as a hard worker and a team player
• Possesses an outgoing personality and maintains a positive attitude
• Previous experience in short-term rental management is advantageous but not mandatory
• Computer proficiency, specifically in Google Suite and Microsoft Office 365
• Requires a strong and reliable internet connection with a minimum speed of 25-50 Mbps

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Operations Manager

Working hours: Monday to Friday, 9 AM - 6 PM California PST

Holiday/s: US Holidays

Salary Range: USD 900 - 1,500/month

About the company:

We are an Airbnb-type property management company based in California. We're seeking an Operations Manager to hire, with managerial experience in real estate property management. Our current team of 4 is fully based in the Philippines. Experience with Airbnb is a bonus but not required. Self-guided and self-initiating operational personality/mindset required. 

Duties and responsibilities:

• Someone who can bring stability to a team in the form of a manager
• Auditing, and checking the performance of the maintenance team
• Develop and implement various KPIs to measure and evaluate the performance
• Ensure that established KPIs are met and exceeded through continuous improvement initiatives.
• Oversee and ensure the cleanliness of units, maintaining high standards of hygiene and appearance.
• Implement organizational strategies to streamline maintenance processes.

• At least 3 years of relevant managerial-level experience.

• Must have real estate experience at a managerial level.
• United States real estate property manager experience preferred but not required.
• Tools: Open to any that candidates are skilled in to bring order to the team, Microsoft (i.e. Excel) and Windows also would be preferred.
• 99.9% uptime internet connection at your place of work.
• Personality and knack for “operations”. 
• Someone who can approach the problem creatively and calmly, and simplify complex issues with straightforward solutions. 

The Assistant Business Controller is responsible for all aspects of financial management, including partnership with key stakeholders, manage corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as development of internal control policies and procedures.

He/she will play a crucial role in identifying and rectifying discrepancies while assisting in the establishment of effective control systems.

He/She plays an important role in supporting the achievement of the company goals and strategic decision-making process by making sure compliance with relevant laws and company rules.

Scope:

- Provide analysis and insight into financial reports to link them to company strategy. Interpret financial information to management while recommending further courses of action.

- Develop and implement effective commercial procedures to ensure that essential operational, commercial, and financial objectives are met.

- Playing key role on FP&A process and work with the MD to create immediate and future strategies for the organization’s planning, investment, and budgeting activities.

- Review past and present data as well as the organization’s projected future financial health to help management craft sound strategies for growth.

- Promote cost management initiatives and efficiencies, including but not limited to implementing and maintaining budgets, analyzing cost drivers, and identifying opportunities to improve operational efficiencies.

- Working with the company financial team to manage company cashflow, enforce internal controls and policies (J-SoX, US GAAP, IFRS, OGR and local GAAP).

- Drive/support ad hoc projects and tasks such as profitability analysis of new product development, business cases, capital investments, systems implementation and projects in Finance, gross margin analytics, management reporting.

Job Requirements:

- Academic Qualification: Bachelor/Master Degree

- Working experiences:

• Extensive working experience in an international commercial environment

• Proven skills in process and compliance management

• Strong accounting knowledge and experiences

• Knowledge of relevant ERP systems (JD Edwards) will be an advantage

• Strong analytical skills

• Excellent and effective communication skills.

• Flexible. able to work under pressure and meet deadlines. Remains flexible to deal with changing business requirements and can manage task variation and prioritize to ensure critical work tasks are completed on time, accurately and completely.

• 4 - 7 years' experience

- Proficient in the English language, both written and verbal

- Industry experience:

- IT skill and literacy: Excellent knowledge in MS office suite

- Travelling Requirements: As required

1. 3-5 year-experience in selling various Japanese ingredients and food products to

restaurants, Hotels and other institutions.

2. With strong communication skills and public relations abilities.

3. Can manage and maintain existing accounts and ability to expand customer base

by designing and aggressively implementing strategic sales plans to maintain the

company’s strong presence in the market.

4. Monitor the performance of the sales team.

5. Build and promote strong, long-lasting customer relationships by constantly

communicating with them and occasional visitations to understand their needs.

6. Identify and set sales goals, prepare sales reports and forecasts.

7. Motivate and train sales team.

8. Willing to work flexible hours occasionally.

9. Has a passion for cooking good taste for food and can cook and demonstrate

how to cook dishes in our you tube studio

10. Willing to work from Monday to Saturday, excluding holidays.

Preferably Marketing Graduate with 3-5 years experience in Sales

• Training & Development

• Train and supervise staff regarding handling of customers.

• Ensure all food safety procedures are strictly adhered to according to sanitary conditions.

• Work closely with management to meet revenue objectives by developing overall marketing

strategy.

• Implement appropriate strategies to improve sales.

• Ensure safety and cleanliness of the grocerant.

• Follow company policies and procedures regarding the handling of cash, property, products and

equipment.

• Audit inventory levels to ensure product availability and order products as necessary.

• Coordinate with HR Manager regarding erring employees for proper sanctions on violations of

company policies, resolve employee disputes.

• Manage and oversee the entire restaurant operation.

• Ensure customer satisfaction and deliver superior customer service.

• Respond efficiently to customer questions and complaints.

• Organize and supervise shifts.

• Manage and lead staff.

• Evaluate performance of each staff and provide Management with appropriate feedback.

1. Graduate of Hotel and Restaurant Management.

2. 2-year experience in a Japanese Restaurant as Manager. With Japanese food background and

has a good taste in food.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• 6 mos - 1-year BPO Healthcare Experience related to any Health Programs   
• Good to excellent communications (both verbal & written) and detail oriented
• Ability to multitask (taking in calls and responding to email
• Organized and keen attention to details
• Problem-Solving Skills - Being able to analyze situations and find solutions to customer efficiently
• Adaptability - adapt to different customer personalities and scenarios
• Time Management - ability to handle multiple tasks efficiently and prioritize customer needs

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Marketing Manager

Working Schedule:  Mondays to Fridays, 8AM to 5PM (PST) / 12AM to 9AM (PH Time) 

Salary Range:  $900-$1300/ Monthly 

ABOUT THE COMPANY
The company is not just a platform; They're creating a movement to transform dentistry by inspiring dentists to take the best continuing education courses. The mission is to unite and elevate the dental industry through continuing education, enhancing treatment quality, reigniting passion, and changing career trajectories. Unfortunately, many dentists are unaware of vast opportunities, leading to a lack of fulfillment in their careers. They are committed to helping dentists find exceptional continuing education that fosters professional excellence and elevates dentistry as a whole.

RESPONSIBILITIES:

• Develop strategies and tactics to drive course registrations and elevate company brand.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels, including content creation, content curation, pay-per-click campaigns, publicity, social media, lead generation campaigns, copywriting, and performance analysis.
• Manage paid ad campaigns, including creating content, budgeting, and optimizing.
• Manage email campaigns, including copywriting and optimization.
• Produce valuable and engaging content for our website and blog that attracts and converts target groups.
• Build strategic relationships and partner with key industry players, agencies, and vendors.
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
• Measure and report on the performance of marketing campaigns, gain insights, and assess against goals.
• Analyze consumer behavior and adjust email and advertising campaigns accordingly.

QUALIFICATIONS:

• At least 2-3 years of relevant experience
• Strong communication skills, especially when dealing with US-based businesses.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365 etc.)
• Demonstrable experience in marketing with the potential and attitude required to learn.
• Proven experience in identifying target audiences and leading cross-channel marketing campaigns that engage, educate, and motivate.
• Proven experience in paid ads management and email campaigns.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
• Experience in setting up and optimizing Google Adwords campaigns.
• Numerically literate, comfortable working with numbers, making sense of metrics, and processing figures with spreadsheets.
• A sense of aesthetics and a love for great copy and witty communication.
• Up-to-date with the latest trends and best practices in online marketing and measurement.
• BSc/MSc degree in Marketing or related field.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Technical Project Manager

Salary Range: 1000-2500 USD/month

Schedule: Flexible working schedule but must meet most of EST working hours

Responsibilities

• Take business requirements and generate well-defined technical tasks for the Tech team
• Collaborate closely with the Tech team
• Collaborate with all stakeholders to ensure proper tasking definition and prioritization
• Collaborate with leadership to create and update project roadmaps
• Track and report progress on a regular basis to key stakeholders.
• Analyze, plan and develop requirements and standards in reference to scheduled projects
• Assign and oversee the daily tasks of Tech team while ensuring everyone is actively working toward established milestones
• Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects
• Determine and define clear deliverables, roles and responsibilities for the team required for specific projects or initiatives
• Perform other duties as may be assigned

• At least 5 years of relevant work experience as a Technical Project Manager
• Previous experience in the e-commerce industry is preferred
• Knowledgeable in systems used in e-commerce such as but not limited to Shopify, Samcart, and others
• Excellent knowledge of servers and systems integration.
• Strong technical background with understanding and/or hands-on experience in ecommerce web technologies.
• Exceptional communication skills with a proven ability to deliver clear and concise messaging to a variety of audiences.
• Ability to foster and maintain relationships with key stakeholders.

About You  

Do you have strong self-management skills and solid business acumen to deliver agreed-on tasks within deadlines? Are you up for the challenge of managing a team of smart, dedicated co-workers? Are you proactive with strong communication and project management skills and can maintain a pragmatic approach without compromising quality? Do you have confidence in leading by example, and loyalty, commitment, and dedication to the goals of the company?  

If your answers are YES, then this is the perfect role for you! 

Your Responsibilities  

The Business Information Research (BIR) Operations Manager will oversee a group of BIR Leads and/or analysts who are responsible for the creation and maintenance of RepRisk’s datasets, with a focus on companies and infrastructure projects, which are vital inputs to the RepRisk® ESG Risk Platform. The BIR Operations Manager will oversee the development of the BIR Leads and the corresponding analysts, building a client centric culture to ensure performance standards are met and supporting the overall goal of establishing Manila as the centre of excellence for dataset management.   

The BIR Operations Manager will focus on the development and well-being of the team, while setting out individual roadmaps for the group’s future with the company and is expected to be a conduit for process improvements and strategic decisions. The BIR Operations Manager is also expected to collaborate with other divisions and Department Heads located in Asia, Europe, and North America in support of strategic projects and the company’s overall goals.  

This role will report directly to the Head of BIR in the Manila office.  

As a key player in our dynamic team  

• You work closely with the Head of BIR and the BIR Leads to ensure that requests from internal and external clients located across Asia, Europe, and North America are processed in a timely and accurate manner   
• You manage the BIR teams and resources to carry out multiple deliverables including projects and ad hoc tasks requested by various and at times, competing stakeholders by deliberating and identifying priorities based on agreed and committed goals and objectives 
• You support and contribute to the BIR teams development by conceptualizing, developing, and innovating processes in terms of quality and efficiency gains,  through the use of technology or other strategies   
• You help institute quality control mechanisms to ensure comprehensive and accurate coverage, as well as timely maintenance, of RepRisk’s datasets focused on companies and infrastructure projects, including structure and relationships (subsidiaries, affiliates, etc.) and associated corporate actions resulting from M&As, spin-offs, reorganizations, and other corporate actions   
• You coach BIR Leads effectively and set an example when it comes to data integrity, purposeful, open and solution-oriented communication, as well as performance monitoring and professional and personal development    
• You chair the weekly Business Information Research Council meetings whenever the BIR Head is away while proactively sharing acquired knowledge and contributing to corresponding projects on a regular basis 

Looking Influencer, Blogger, Youtuber Etc.

Offer To Influencer Advertising Project.

Chatting in different platforms of Social Media

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

-No Experience

English Well

Typing Skill Well

Social Media Platforms (Fb, Tiktok, Ig, Etc)

-With Experience

With Marketing Experience

Telemarketing

With Sales Experience

With Customer Service Experience

Deployment Area: Capella Building, Filinvest Alabang Muntinlupa City

Salary : 30,000 Php / Mth

Work Hours :12h

Food Allowance : 3,000 Php

Transportation Allowance : 2,000 Php

Performance Bonus – 10,000 Php – 60,000 Php

#1 PH Workforce Delivering to the US

Bizforce and our medical billing division, MedCore Solutions, are seeking skilled Medical Coders to join our growing team. As a Medical Coder at MedCore, you will be responsible for translating details from a patient's medical documents into medical codes for health insurance claims purposes. Additionally, you will be liaising with the client and team members for coding-related queries and concerns, performing audits for coding denials and missing information, and maintaining a tracking system for coded charts. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today!

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing.

We offer an expansive suite of administrative products and training to keep your practice and its employees safe and up-to-date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Translate details from a patient's medical documents into medical codes for health insurance claims purposes
•  Ensures accurate data entry of the coding and claims submission for services provided by physicians, including assigning the correct ICD and CPT codes
• Provides support to clinic/practice managers and staff in determining accurate coding and billing practices
• Liaising with the client/provider and team members for coding-related queries and concerns
• Perform audits for coding denials, missing information, and charts
• Maintain a tracking system for the charts coded and ensure work completion
• Research coding and claims questions thoroughly to maintain high-quality standards

Other Details

• The possible start date will be in 2 weeks or earlier
• 8-hour shift Monday-Friday (graveyard shift)
• Weekend days off
• Duration: Long term; Steady-state

• Must be AAPC/AHIMA certified coder
• At least 3-5 years of clinical experience in Medical Coding
• Knowledgeable in US Insurance Plan Structure and HIPAA regulations
• Good oral and verbal English communication skills as well as listening skills
• Capacity to navigate challenging situations with ease
• Willing to work in a graveyard shift (US time zone)
• Has experience in using NextGen EMR/EHR

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

MedCore Solution, Bizforce's medical division, is seeking a skilled WFH Medical Accounts Receivable Specialist/Medical Biller who is proficient in NextGen EMR/EHR to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home on a permanent basis and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing. Upon your request our team of certified coders, can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue producing activities.

Responsibilities

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts

• At least 3 years of experience as US Medical AR Specialist
• Knowledge of medical billing and coding practices
• Strong understanding of healthcare billing process
• Familiarity with healthcare insurance plans and related policies
• Experience with HIPAA regulations
• Excellent communication and customer service skills
• Strong attention to detail
• Strong computer skills and experience with medical billing software.
• Amenable to work in any US time zones (graveyard shift)
• Has experience in using NextGen EMR/EHR

Key Results

• Reduce coding and billing error rate
• Achieve the target collections goals set and collections status report
• Reduced number of denials and complaints
• Achieve an accuracy rate of 99%
• Utilization of billing and coding software programs

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Other details:

Start Date: TBD

Schedule: 8 hours/day Monday-Friday; 40 hours/week

Days Off: Saturday & Sunday

Time zone: TBD (US work hours)

Duration: Full-time Steady state

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

Are you a dynamic and experienced Assistant Revenue Manager? We are currently seeking someone to join our team who can play a pivotal role in optimizing our revenue streams, implementing pricing strategies, and ensuring financial success. If you have a proven track record in revenue management and a strategic mindset, we invite you to apply for this exciting opportunity. Join us in making a significant impact on our organization and take your career to the next level. Apply now!

Position: Assistant Revenue Manager

Monthly Salary: Up to 1,600 USD/month (Depending on the interview result and client’s approval)

Working Hours: Tuesday to Saturday, 9 am to 5 pm Eastern Time

Holidays: Some US Holidays

Duties and Responsibilities:

• Develop and implement effective revenue management strategies.
• Monitor market trends and competitor activities to identify revenue growth opportunities.
• Analyze data and financial reports to assess revenue performance.
• Ensure listing ratings and status are in a good position.
• Forecast revenue trends and make recommendations based on pro forma targets.
• Identify areas for improvement in revenue processes and implement enhancements.
• Utilize revenue management tools and software to enhance efficiency.
• Perform property analysis reports.
• Carry out tasks given by the Rev Manager Lead.
• Develop pricing recommendations based on market trends and property performance.

• At least 2 years of experience is required (as an Assistant Revenue Manager in the hospitality industry; Short Term Rentals preferred)
• Proficiency with Google Suite - especially Google Sheets & Google Drive
• Strong analytical and financial modeling skills.
• Familiarity with revenue management software/tools.
• Results-driven with a focus on achieving revenue targets.
• Ability to adapt to changing market dynamics.
• Strategic thinking and problem-solving skills.
• Positive attitude and a willingness to learn
• Highly organized, documentation-oriented
• Strategic and mental agility
• Proficient understanding of American cultural and societal norms
• Excellent internet speed with backup to ensure BCP (Business Continuity Plan)
• Excellent communication and writing skills are preferred

Plus / Good to Have:

• Someone who has worked with OTA (Online Travel Agencies) such as Airbnb, Vrbo, Booking.com, Etc.
• Someone who takes criticism as constructive rather than negative.
• Background in Property Management
• A Communications Degree is a plus

We are seeking a dynamic and results-driven individual to join our partner team at CloudQwest Solutions. As an IT Solutions Sales Manager, you will be responsible for driving the sales of IT solutions and services to meet revenue targets. This is an exciting opportunity for someone with a strong background in IT sales and a passion for driving business growth within the IT industry.

Responsibilities

• Develop and implement sales strategies to drive revenue growth and achieve sales targets
• Build and maintain strong relationships with key clients and partners
• Identify and pursue new business opportunities, including lead generation and prospecting
• Collaborate with internal teams to develop customized solutions for clients, based on their specific needs and requirements
• Prepare and present sales proposals, presentations, and contracts
• Negotiate and close sales deals, ensuring customer satisfaction and retention
• Monitor market trends, competitor activities, and industry developments to identify opportunities and threats
• Provide regular sales reports and forecasts to management

• Bachelor's degree in Business Administration, Marketing, Information Technology, or related field
• At least 5 years of experience in IT solutions sales, with a proven track record of achieving sales targets
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients and partners
• Strong business acumen and strategic thinking
• Experience in selling IT solutions and services, such as software, hardware, cloud services, or IT consulting
• Knowledge of current IT trends and technologies
• Proven ability to negotiate and close sales deals

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position : Executive Assistant

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm)

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

Our company predominately works with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area.

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence
  

Minimum Requirements:

• At least 5-7 years of experience as an Executive Assistant with experience working with Sales team in a B2B or B2C sales environment (must reflect on resume)
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Experience working with Sales team in a B2B or B2C sales environment
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position : HR Staffing Specialist

Work Hours (Client) : EST; total of 40 hours/week (shifting schedule with some days required to work longer shifts, but fewer days in a week, see this table as an example)

: Normal business hours during first few weeks for training

Holidays : TBD

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company is the world's leading provider of personalized in-home care services. We have over 1,100 independently owned and operated franchise offices worldwide that employ compassionate CAREGivers who share our dedication to enhancing the lives of aging adults and their families. Services span the care continuum, from companionship and personal care to specialized Alzheimer's care and hospice support.

Caring for others is part of our DNA, and that includes caring for your career. The company provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a supportive family-like culture where you're encouraged to talk with your local office for support, share stories, and seek guidance.

About the job:

The role is responsible for successfully coordinating all activities related to Client/Staffing Assistant schedules and staffing open shifts.  They are also responsible for spending part of their time conducting Staffing assistant interviews and assisting HR Coordinator with Staffing Assistant activities.

During the on-call periods in the evening, the role would be responsible for answering incoming phone calls, handling issues with our employees who are on shifts, as well as doing file-audits. During normal business hours, the role would be answering phones (along with our team), staffing shifts, performing HR interviews, etc.

Duties and responsibilities:

• Answer incoming calls in a professional, friendly, and knowledgeable manner
• Create and maintain client and Staffing assistant schedules with an emphasis on creating high-quality matches and the development of extraordinary relationships.
• Monitor, mediate, and log all client and Staffing assistant activity utilizing the software system.
• Follow up with all client and Staffing Assistant issues to ensure their problems are resolved. 
• Enter and maintain accurate client and Staffing assistant records in the software system.
• Follow up and communicate Staffing assistant and client issues to ensure problems are resolved.  
• Recognize and capture opportunities to increase service hours to enhance and/or increase quality care. 
• Staffing on-call after-hours On-Call Coordinator – holidays split up and a regular rotation of every other Thursday.
• Assist the Service Manager in monitoring all Staffing assistants overtime.
• Work to have recurring schedules for all clients to limit the number of Staffing Assistants going and to give consistency to clients and Staffing Assistants with their hours.
• Document all staffing, overtime, clock-in/out issues, scheduling changes, etc. in ClearCare.
• Have monthly One to One meetings with Service Manager

Minimum Requirements:

• Must have at least 3-5 years of experience in a similar field/ role.
• Experience handling employee schedule and concerns is nice to have
• A high level of English language customer service (phone and email) is very important.
• Proficiency in Microsoft Teams & Outlook is required
• Any experience with the software Wellsky (formally ClearCare) would be great, but not required
• Familiarity with Ring Central (phone system) is a plus but not mandatory.
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• MS Office Application experience

Salary: P100,000 – P150,000 (Monthly Package)

Schedule 8:30AM EST – 5:30 PM EST

What are we looking for?

Skills Required:

• Thorough understanding of key IT concepts and familiarity with network infrastructure
• Ability to manage multiple personality types and cultivate buy-in from various departments
• Ability to manage multiple ongoing engagements and work under tight deadlines
• Ability to think critically
• Ability to work well with a team in high-pressure situations

Nice to have:

• Formal training or certifications pertaining to project management, e.g., PMP, CAPM, Project+, ITIL, Prince2
• Familiarity with ticketing systems, e.g., AutoTask, ConnectWise, TrackIT, FootPrints
• Experience with IT-monitoring tools, e.g., N-able, Kaseya, SolarWinds

What will you do?

• Participating in all managed services calls with clients and account managers.
• Reviewing managed service tasks/upgrades, and open tickets.
• Conducting kickoff meetings/calls for onboarding new clients and coordinating all tasks throughout.
• Providing accurate, timely, and detailed documentation of all technical and client-care issues.
• Facilitating communication—at regular intervals—between clients, account managers, engineers, and management.
• Acting as an internal liaison between various departments, including executive management, engineering, sales, administration, and technical writing.
• Cultivating client relationships through phone calls and proactive service offerings.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top IT services provider in New York City. They specialize in helping businesses with their IT needs, from choosing and installing hardware and software to making sure everything runs smoothly in the long term. They're especially focused on ensuring that a company's IT systems support its overall business goals.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Growth Marketing Manager

Work Hours: M-F; 9:00 AM-5:00 PM EST/10:00 PM-6:00 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

• Create 5-10 videos every week for TikTok and YouTube shorts.
• Create and execute effective growth marketing strategies to increase brand awareness, reach, and engagement.
• Assist in testing ad creatives, acquisition channels, and strategies.
• Manage social media accounts and engage with the audience to build brand loyalty.
• Collaborate with cross-functional teams to ensure cohesive brand messaging and consistent customer experience.

• Proven experience as a Growth Marketing Manager or any similar role.

• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
• Familiarity with any music-making application.
• Has experience with D2C, consumer apps, games, entertainment, and the like.
• Understanding of social media platforms and their algorithms.
• Experience with testing ad creatives and analytics tools.
• Portfolio required.

Ideal/Nice To Have/Preferred:

• Has experience and interest in music.

Position: Customer Service Agent

Working Hours: 9AM - 5PM PST (Should be amenable to work during weekends, days off during the weekdays.)

Salary Range:  USD 800 - USD 1500/month

Job Summary:

We are seeking a highly motivated and organized individual to join our team as a Remote Customer Service Agent. In this role, you will be responsible for providing exceptional customer service to our clients and assisting with various administrative tasks as needed. The ideal candidate should have excellent communication skills, be able to work independently and have a keen attention to detail.

Tasks:

• More technical experience in electronic products.
• Understand problems clients face with their products.
• Answer tickets and resolve issues of customer with their products.
• Respond promptly to customer inquiries via phone, email, and chat, and provide accurate and helpful information.
• Handle and resolve customer complaints and issues in a timely and professional manner.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Assist with various administrative tasks such as data entry, scheduling, and document preparation.
• Collaborate with other team members to ensure consistent and efficient customer service delivery.
• Identify and escalate complex customer issues to the appropriate personnel.
• Update and maintain customer information and records in the company database.

Qualifications:

• Minimum of 3 years of experience as a Technical Support Representative.
• Tools: Gorgias and Shopify (big plus and preferred)
• Seeking a candidate who is experienced with electronic products and understands how they work.
• Proven experience in customer service, preferably in a remote or virtual environment.
• Excellent communication skills, both verbal and written.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize tasks effectively.
• Proficient in Microsoft Office and Google Suite.
• Comfortable using various online platforms and tools such as CRM systems and project management software.
• Ability to work independently and take initiative.
• High school diploma or equivalent; some college coursework or degree preferred.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

We are seeking an ambitious and driven Assistant Finance Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Assistant Finance Manager works closely with the Regional Head of Finance and the Accountant, as well as the rest of the Finance Team, to ensure the smooth running of the day-to-day financial transactions, such as processing payments, maintaining cost reports and managing invoices. The core focus is to maintain the financial health of the business, ensuring we use our resources beneficially.

ROLE AND RESPONIBILITIES

• Build solid relationships and give financial support across all departments and to vendors.
• General journal entries, cash flow projection, bank reconciliation, bills and payments, and ensuring all data is tracked daily.
• Record accounts payable and accounts receivable and prepare proof of payments and debit note invoices to respective parties on a timely basis.
• Handle a complete set of accounts independently and prepare month-end closing, balance sheets and P&L statements timely and accurately.
• Assist in preparing monthly consolidated accounts, landlord reports, tax computations and filing, year-end audit, and liaising with auditors to collate the requested documentation.
• Perform invoice billing and liaise with the operation team in resolving billing issues.
• Liaise with internal stakeholders to get accurate data on actual costs incurred.
• Monitor cash flow position and forecast with division inputs to provide bi-weekly updates.
• Support monthly payroll and keep organised records.
• Perform daily accounting duties, including financial reporting functions, bookkeeping, transaction reconciliation and identifying discrepancies, budgeting and cash flow, and giving biweekly updates.
• Process invoice billing and follow up operations team with clients, suppliers and partners as needed.
• Proactively identify and resolve accounting and financial errors and suggest process improvements.
• Assist with preparing monthly deck presentation and presenting on calls.
• Track and reconcile bank statements.
• Perform any ad hoc tasks as assigned.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

EXPERIENCE AND REQUIREMENTS

• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• Detail-oriented and able to work under pressure and adapt to a fast-paced environment.
• A University Degree is an advantage.
• 2+ years of work experience in an Accounting or Finance related field.
• Proficient use of Microsoft Office and Google Suite.
• Bookkeeping knowledge.
• Previous experience in online accounting software such as Xero is an advantage.
• A good team player.
• Good business acumen.
• Prior experience in coworking, real estate, or startup business would be an advantage.
• Fluent in English.

WHAT WE OFFER

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations 

Salary: P80,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM US Eastern Time Zone)

What are we looking for?

Skills Required:

• SEC Reporting experience.
• Strong working knowledge of US GAAP.
• Strong organizational, communication and interpersonal skills.
• Strong work ethic and the willingness to take “ownership” of your tasks.
• Bachelor's Degree (Minimum) or Masters in Accounting or CPA required.
• Public Accounting / Auditing Background preferred but not required.
• Full Cycle Accounting experience including close and financial statements required.
• Strong Skills in QuickBooks and MS Office Required.
• Ability to work under pressure and meet deadlines.
• Self-starter with independent decision-making skills.

What will you do?

• Supervise staff and oversee closing of several companies’ books. On a timely basis, analysis specific companies’ activities including agreements, resolutions, other documents and record necessary entries to reflect current transactions.
• Reconcile and analyze books and records and quickly and efficiently adjust books to reflect GAAP.
• Prepare SEC filings such as 10-K, 10-Q, S-1, management discussion and analysis and review of iXBRL while interacting closely with auditors and lawyers.
• Prepare full financial statements and notes to financials including balance sheet, income statement, statement of changes in stockholders’ equity and cash flow statement. Prepare books for monthly  and quarterly reporting.
• Prepare and review audit supporting schedules and complete disclosure and inquiry checklist for quarterly reviews and annual audits.
• Analyze and explain differences from previous quarter. Assist in developing accounting policies and procedures in accordance with GAAP. Assist partners with various projects.
• Documentation of technical accounting memos for recent accounting pronouncements and complex accounting transactions

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

A leading financial accounting and consulting firm that specializes in SEC financial reporting and financial accounting services for public companies located domestically and internationally with a strong presence in China. Our team works closely with internal management to provide all aspects of chief financial officer and financial reporting services to companies and we have a strong commitment to client service, quality control, and professionalism. We understand the issues public companies faces and we know how to respond to these issues.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CS Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Order processing thru inbound and outbound calls           
• Reviews referrals and medical documents       
• Reviews insurance coverage 
• Will be trained for different functions as needed     

• At least 6 months of BPO experience, preferably with customer service accounts handling medical accounts. Proven customer support experience or experience as a Client Service Representative
• Must have good communications skills
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be willing to work on-site BUENDIA, MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives