IDM Brands (idmbrands.com), a startup incubator that owns a diverse portfolio of brands and runs a digital agency catering to clients, is in search of an Operations Assistant.
As the pivotal right-hand person to the General Manager, your main mission and how we define your success is by your progressive ability to take on and efficiently manage a significant portion of the GM's tasks, thus allowing the GM to concentrate on overarching strategic initiatives.
We are keen to onboard a proactive high-energy A-Player who thrives in a dynamic setting, has a knack for anticipating project requisites, and establishes streamlined communication. The ideal candidate is comfortable taking charge, providing direction, and holding team members accountable. They will also have the ability to self-start, innovate, and consistently stay ahead, with a strong emphasis on results, processes, and perpetual improvement.
Key Responsibilities:
- Task Coordination: Define, structure, and delegate tasks across various teams to ensure alignment with both company and client objectives.
- Communication Management: Act as a communication enthusiast, coordinating weekly 1-on-1s with all staff members and streamlining team communication on Slack.
- Project Initiation: Proactively identify the right moments to kick-start projects without being prompted.
- Problem Resolution: Constantly address issues, primarily arising from communication breakdowns, ensuring that the team remains on track.
- Operational Oversight: Stay on top of all tasks and ensure that nothing falls through the cracks. Use monday.com to manage and improve internal processes effectively.
- Recruitment & Onboarding: Play an active role in the recruitment and integration of new team members.
- Client Management: Translate client requirements into detailed, actionable briefs. Provide guidance and practical suggestions to clients.
- Project Quotation: Coordinate with teams to draft precise service quotes, ensuring accurate time and resource estimations.
- Time & Billing: Used to working with tools to accurately attribute time (yours and others) to different projects.
- Leadership & Accountability: Direct and instruct team members, stepping in to rectify mistakes when necessary, and providing constructive feedback.
- Strategic Innovation: Think innovatively to develop new strategies and solutions that drive the company forward.
- Bachelor’s degree or higher.
- Strong analytical skills
- Minimum of 1 year experience in a similar role with proven success.
- Advanced knowledge of Excel.
- Proficient in Google Docs, Slides, and Microsoft Office.
- Demonstrated knowledge in SEO, marketing, HR, or recruitment.
- Likes to solve problems and is technical.
- Home office setup – quiet/isolated working environment. Good computer hardware. Reliable power and internet connection.
- Highly focused mindset.
