The Roles
The Corporate  Environmental Manager is responsible for ensuring that Environment & Sustainability (ESG Environmental, Social, Governance) management systems and processes needed for the Company’s efficient and effective operations are established, implemented, maintained and continually improved.

The role of the Corporate Environmental Manager is responsible to drives a zero-incident environment, 100% environmental compliance, setup ESG Sustainability strategy, program, initiative and actively leads the improvement of environmental results to deliver manufacturing excellence.

As a Corporate  Environmental Manager, he/she will overseeing the performance for all the facilities located in Food Group , the Philippines and International Countries.

Key Duties & Responsibilities

1. Ensures that the systems and processes for Environment and Sustainability comply with the requirements of Food Group Guidelines and Policies as well as External Interested Parties (e.g. customers and legal requirements). 
2. Ensures all sites are compliant to Environmental Regulations and achieve 100% Environmental Regulatory Compliance annually.
3. Leads in the management of External Stakeholders involving government entities for Environmental and other related government bodies.
4. Collaborates with the departments to ensure that the overall performance of the established systems and processes for Environment and Sustainability are verified and reviewed at planned intervals and communicated to Top Management. 
5. Sets and aligns the established systems and processes objectives for Environment and Sustainability with the Context and Strategic direction of the Organization.
6. Leads in the development and implementation of Environmental preservation and protection initiatives and Sustainability related programs.
7. Manages the established Integrated Management Systems for Safety, Health and Environment, as applicable, to ensure certifications to international & national standards are achieved and sustained.
8. Plans and allocates strategically the resources needed for the sustained & effective operation of the established Environment and Sustainability management systems & processes. 
9. Plans actions to engage, direct and support stakeholders to contribute to the effectiveness of the established Environment and Sustainability management systems & processes. 
10. Works in collaboration with relevant teams to promote improvements of the established Environmental and Sustainability management systems & processes.
11. Plans and evaluates process conformance and performs Environment and Sustainability audits for various business processes.
12. Collaborates with other departments to ensure resolution of the Environment and Sustainability Issues. 
13. Determines the training and developmental needs related to Environment and Sustainability management systems & processes and initiates the trainings to be conducted to all relevant stakeholders.
14. Lead and drives Environment and Sustainability Innovation together with the Site Task Force Lead.
15. Plans and establishes an annual budget for the Environment and Sustainability. Ensures that budget performance is efficient.
16. Develop and contribute to annual Environment and Sustainability strategic planning. 
17. Implement and manage Sustainability policies and procedures in accordance with the company’s ESG Strategies, including in relation to environmental footprint, carbon neutralization, responsible workplace, and community engagement.
18. Collaborate closely with Aboitiz Group Company Sustainability Reporting program.

Other Task

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, ESG, corporate social responsibility, risk management etc.
2. Performs other tasks as may be assigned by the immediate superior.

The Risk Finance Specialist’s main responsibility is to ensure that the risk exposures of the company are properly managed through appropriate risk financing programs which include but not limited to insurance program and/or self-insurance initiatives.

He/she will assist in establishing and maintaining a collaborative partnership with Food Group Business Units (BU) and the AEV Risk Management Team in implementing existing and future risk finance initiatives.

Risk Finance Management Duties

1. Gathers and consolidates the documents and values for insurance renewal submitted at least 30 days prior to expiration of existing policy.
2. Coordinates with accounting and other departments to determine the updated list of assets with corresponding sum insured values.
3. Maintains insurance registry requirement through regular property appraisal and monthly monitoring of acquisition and disposal of assets.
4. Liaises and assists internal and external Risk Surveyors, asset valuation surveyors and appraisers.
5. Assists the Risk Manager in securing proposals from accredited suppliers for insurance coverage in coordination with AEV Risk Finance team.
6. Monitors and maintains that approved insurance policies are incepted, implemented and paid in a timely manner.
7. Monitors and maintains risk engineering survey files to ensure that they are updated regularly by the relevant stakeholders.
8. Assists the Risk Manager on the conduct of insurance briefings to relevant stakeholders at the sites to ensure understanding of the approved insurance policy.
9. Secures and maintains the necessary information for the preparation of risk management reports including but not limited to the following:
   1. Status of insurance claims
   2. Motor car insurance claims
   3. Insurable risk maps
   4. Risk engineering progress reports
   5. Total cost of insurable risk
10. Assists the Risk Manager in providing the necessary insurance support, education, and training to the Food Group Management and Staff.
11. Keeps abreast with new developments and advances on the enterprise risk management industry practices, quality and environmental management technology through magazines/periodicals, and attendance to relevant seminars and conferences.

Insurance Claims Management Duties

1. Coordinates with relevant stakeholders at the sites to ensure that all incidents are reported immediately.
2. Monitors and follows up all requirements and information needed to support claims are submitted to the insurance providers within the prescriptive period.
3. Monitors and follows up that the claims settlement is collected as soon as claim evaluation is done and finalized according to policy terms and conditions.
4. Assists the Risk Manager on the consistent implementation of established incident reporting and insurance claims process and methodologies.

Others:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility, risk management etc.
2. Performs other tasks related to the job as may be assigned by the immediate superior.
3. Checks and updates the documentation of risk finance policies, procedures and standard operating procedures in line with the Food Group’s standard documentation system.
4. Oversees and manages logistics and administrative requirements of risk finance activities such as, but not limited to the following:
   1. Appraisal activities
   2. Risk engineering surveys
   3. Asset valuation surveys
   4. Insurance briefing and orientations
5. Performs other tasks as maybe assigned from time to time from other risk management programs such as but not limited to the following:
   1. Enterprise Risk Management
   2. Business Continuity Management
   3. Information Security Management
6. Appointed membership to committees whenever necessary.
7. Participates in current and futures business initiatives such as Partners in Leadership, Risk Management, CRM, Comrel, IBP, Safety, ISO, Branding, ISMS, etc.

Responsible for selling and executing channel sales plans through customer management , channel development activities and selling capabilities. 

Accounts/ Customer Sales Management (60%)

1. Delivery of  accounts revenue and volume targets 
2. Execution of agreed channel and customer KPIs (availability, pricing, display and activations)
3. Regular coverage of accounts in assigned areas to accomplish sales and collection calls
4. Conducts business reviews and negotiations  to drive wet market revenue and availability

Channel Development and Business Building Activities (20%)

1. Creates channel business plans based on market intelligence and competitive information
2. Looks for other channel and customer opportunities to create other revenue sources  or increase  profitability 
3. Leads or  participates in channel projects that will improve customer and shopper experience

Administrative Work (20%)

1. Budget Management
2. Sales forecasting
3. Maintenance of customer database and account records
4. Other sales related administrative work as required

Food Safety & Quality Management:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.
2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

Other Duties & Responsibilities:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility,  risk management etc. 
2. Performs other related tasks as may be assigned by the Team Leader.

• Finance Business Partner for APAC Emerging Markets supporting Regional FP&A Leads and Local Management Teams in Management Accounting, Budgeting and Forecasting, and Financial Analysis.
• Deliver various financial reports and variance analyses (i.e. month-end closing, weekly market estimates, quarterly reforecasts and annual budgets).
• Compile and present financial data to evaluate business performance and provide informed recommendations.
• Drive the Business to meet target KPIs by providing proactive insights to highlight risks and opportunities for improvement to support decision making (e.g. pricing)
• Liaise with Controlling Team to identify and streamline accounting-related concerns

JOB OBJECTIVE:

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with the sales team.

JOB RESPONSIBILITIES:

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

The Project Manager manages a diverse range of technical Information Technology (IT) projects. The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales and quality.

The role is also responsible for the planning, management and delivery of new capabilities and system enhancements and delivering these in accordance with the approved project scope and consistent with Pilmico’s Project Management Methodology (PPMM). Within the SFIA profile, the Project Manager must demonstrate Level 4 responsibilities, i.e. Enable on the competencies outlined.

We are looking for a FinTech Manager (Lending) to join our growing business!

Responsibilities

• Support PH lending strategy and roadmaps that meet key business goals through in-market added-value services/features and growth partnership opportunities that improve foodpanda partner financial life.
• Cultivate and communicate a deep understanding of foodpanda partners, opportunity, and lending landscape in the Philippines
• Effectively monitor project launches and implement programs and strategies to increase uptake and drive usage
• End-to-end operational support for current lending partnerships
• Engage with stakeholders local & regional (product, business, & accounting) to help make partners’ loan experience more pleasant
• Effectively manage relationships with existing and potential bank partners
• Work closely with marketing & engagement teams for program execution and activations

Requirements

• At least 2 years experience working in a company that offers lending solutions/products with good comprehension of lending terminology
• Very strong analytical and troubleshooting skills, with background and knowledge of data management & analytics
• Very strong communication and negotiation skills. Plus factor if with previous experience in partnerships or relationship management
• Able to work independently if required, and learn quickly and adapt to different roles in a growing team
• A sense of urgency, pragmatism and a solution-oriented approach to problem-solving

• Maintain the general ledger activity for multiple corporate companies, which includes recording operating expenses, preparing accruals, and validating GL coding for Accounts Payable postings.
• Prepare monthly balance sheet and expense account analyses including detailed reviews of expenses and ensuring appropriate accruals are recorded.
• Assisting with the preparation of monthly and quarterly operating expenses variance analysis for multiple periods and provide concise insightful commentary.
• Analyze and explain quarterly balance sheet movements.
• Analyze quarterly operating expenses for 35+ cost centers, including how those costs get allocated to affiliates.
• Participate in the quarterly preparation and distribution of intercompany invoices to affiliate subsidiaries. Work with operating entity customers to explain the charges, including variances over periods.
• Support the delivery of accurate and timely services and reporting to affiliate client companies.
• Work on special projects including inactivating GL accounts, fixed asset subledger projects not limited to retiring fixed assets with zero book value, etc.
• Track legal, audit and other expenses.
• Maintains accounting controls by following policies and procedures, updating documentation as needed.

This role is responsible for managing simple finance-related queries via calls, chat, and emails and should be able to manage several conversations at once, while still providing the best possible support to our customers using English language.

• Answer finance-related queries via calls, chat, and case management tool based on standard operating procedures and methodologies.
• Provide guidance to AECOM employees in submitting requests in the case management tool.
• Audit assigned invoices and expense reports in compliance with policies and procedures.
• Perform assigned processes including but not limited to preparation or reports, reconciliation of designated accounts, and managing aging within the assigned functional areas.
• Cooperate with senior Finance team members on more complex queries or requests to obtain the resolution.
• Communicate the final resolution to the requestor as per agreed SLA.
• Identify areas for process improvement.
• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.

Responsibilities:

• Responsible for full spectrum of accounting function including General Ledger, Accounts Receivables, Accounts Payables, Intercompany transactions, Fixed Assets, Bank Payment processing and Bank Reconciliations of an overseas business entity
• Monitor and manage outstanding accounts, proactively following up on overdue payments and coordinating with relevant stakeholders.
• Work closely with in-country accounting service provider to ensure that daily transactions and month-end closing tasks are completed for the entity in a timely manner and Group submission timelines are met consistently.
• Responsible for accuracy completeness of monthly actual financial results, preparation of rolling forecasts, and submission of actuals and forecast into the Group financial reporting system as per Group timelines
• Provide in-depth analysis on variance between actuals, budget and forecast for monthly management reviews
• Prepare and submit monthly cash flow forecasts, ensuring accuracy and completeness in projections of incoming and outgoing cash flows.
• Liaise with outsourced service provider for a timely submission of local GST returns, completion of statutory audit and liaising with tax agent and & local tax authorities
• Support the regional tax team to ensure prompt submission of local withholding tax returns, and facilitate the completion of tax and transfer pricing audits
• Ensure compliance with IFRS reporting, Group accounting policies, audit, tax, and other statutory requirements
• Continually automate, streamline, and improve current reporting, operational and accounting processes to improve efficiency in financial reporting.

Responsibilities

• Contribute to the centralisation of APAC countries, functioning as the Centre of Excellence (CoE), tasked with ensuring smooth transition within the timeline given.
• Support the expansion of the Regional R2R team from time to time
• Support SSC Service Delivery Lead in training accountants in performing their allocated tasks in a timely manner to meet Group’s deadlines.
• Participate and actively contribute to process standardisation and optimisation exercises.
• POC in handling any R2R related queries and problem-solving issues that may arise.
• Ensure overall smooth centralisation of each country’s finance function and meeting the required deadlines and deliverables.
• Ensure processes are compliant with local country regulations and internal controls / risk management measures.
• Project management, tracking progress and providing updates/ reports analysing finance specific KPIs and metrics.
• Act as a backup support as an R2R accountant as required. 
• Collaborate with key stakeholders involving local management and/or regional finance teams any queries that may arise from both the centralisation as well as day-to-day processes.
• Report deliverables and manage KPI targets.
• Support any new systems or process implementation as well as ensuring proper documentation of guidelines.
• Manage any ad-hoc tasks, financial topics and initiatives as required.

You are someone who can find the diamonds in the rough out there in the industry to fit our organization needs. To be successful in this role, you should be someone who loves challenges and who loves to get noticed for closing tough roles in tough requirements (basically launch moonshots!). 

This role will be based in Manila, Philippines and it is a 1-year Fixed term contract role to support Philippines based hires for the Regional Team. 

Responsibilities: 

• With the world as your platter, you will identify and source top talents across multiple functions and job levels.
• You will partner with hiring managers to identify key requirements for each requisition, target companies and target candidates to reach out to.
• You will present the pre-selected candidates to hiring managers with a supporting summary that’s like an elevator pitch to convince the hiring manager (candidate profile based on screening, phone interview and tests).
• You will own end-to-end recruitment process for each role assigned, including but not limited to sourcing, pre-screening, coordinating assessments & interviews, conducting reference checks, extending offers & maintaining the relationship until the new joiner onboards (with candidate experience as the primary performance indicator).
• You will build and maintain a strong candidate pipeline through various channels by utilizing LinkedIn, specialized job boards, social networks, networking initiatives.
• You will track critical recruitment data, produce regular and ad-hoc metrics and reporting on recruiting activities.
• You will update and maintain accurate records in our applicant tracking system.
• You will get better at what you do every day as you are your own critic.

Reporting to the Head of Communications and Public Affairs, the successful candidate will play a key role in developing and implementing foodpanda’s public policy strategy and programmes to optimize the business and operating environment. Working collaboratively with various business functions in foodpanda, the successful candidate will be a key contributor in maintaining the company’s good reputation and standing among the communities in which we operate.

• Develop foodpanda’s internal public policy strategy and programmes on topics relating to the tech and food delivery sector, including but not limited to employment, gig work, sustainability, competition, as well as consumer & data protection
• Collaborate with internal and external stakeholders to implement foodpanda’s policy stance and programmes
• Build foodpanda’s stakeholder network within the public sector, academia, professional associations, NGOs, and more, both at the central and local levels (travel to provinces, regional company offices, and other key locations are required)
• Communicate and advocate for foodpanda’s policy positions by (a) drafting position papers on proposed legislation, (b) responding to concerns from government stakeholders, (c) developing policy communications materials in consultation with key internal stakeholders such as PR/communications, legal and operations; and (d) where needed, represent foodpanda at government meetings/Congressional hearings
• Contribute to foodpanda’s efforts in uplifting riders, vendors, and our communities through relevant initiatives
• Identify and pursue partnerships with government agencies, key opinion leaders, or credible organizations to build thought leadership
• Drive the implementation of these initiatives and programmes, and track and review the effectiveness of the same

We are looking for a highly driven and motivated Manager, External Reporting & Controlling (APAC) to join our fast-growing team here in APAC. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! The ideal candidate should have around 8 years of experience, with substantial hands-on experience in accounting and FP&A and possess strong knowledge of IFRS reporting and SAP systems. You must be a strong team player and be comfortable in supporting an international team as you will be working cross-functionally with the in-country Finance team, Regional team in APAC as well as central team in Europe.

Responsibilities:

• Responsible for review of monthly actual financial results, including but not limited to balance sheet, income statement and cash flow statement in accordance with IFRS and Group Reporting policies. 
• Work closely with the country finance teams, provide in-depth analysis of monthly financial results against budget and forecast, and meaningful insights to the senior management team at the regional headquarters.
• Collaborate with Regional Accounting, Controlling and Central teams to align on accounting, cost and revenue treatments to ensure compliance with IFRS reporting and Group Financial Reporting Policies. 
• Work closely with local finance teams and provide additional support to ensure that month-end closing tasks are completed in a timely manner and Group submission timelines are met consistently. 
• Provide guidance to local finance teams to ensure that all reconciliation items are investigated and cleared up promptly. 
• Lead the periodic regional review of compliance with Group Reporting Policies and Controlling Guidelines, identify areas of non-compliance and provide recommendations. 
• Support the implementation of updates to Group Reporting Guidelines.
• Drive ad-hoc projects that have the potential to enhance the financial reporting accuracy, efficiency and operational processes. 
• Support overall goals and objectives of Regional Accounting and Controlling. 
• Handle other ad-hoc projects and tasks as assigned from time to time.

We are looking for a highly talented Senior Manager, External Reporting (APAC) to join our regional team in Singapore. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! 

Responsibilities:

• Drive the monthly, quarterly, and annual reporting in the APAC region in compliance with IFRS and Group Reporting Policies. Work closely with relevant stakeholders across the region and Group. 
• Review and monitor actual financial results of all the regional entities, including but not limited to key financial ratios, balance sheet, income statement and cash flow statement. 
• Provide guidance to the country Finance teams in the APAC region on accounting matters, as necessary, and resolve any accounting and reporting issues that may arise.
• Serve as the subject matter expert pertaining to IFRS and Group Reporting Policy and keep up-to-date with any amendments or updates to the Standards.
• Lead the periodic regional review of compliance with Group Reporting Policies and Controlling Guidelines, identify areas of non-compliance and provide recommendations.
• As a subject matter expert in accounting, to partner with cross-functional teams in the region for any projects, initiatives or resolve any issues or business case.
• Collaborate / align with controlling, FP&A and Group teams on accounting, cost and revenue treatments to ensure compliance with IFRS reporting and Group Financial Reporting Policies. 
• Monitor KPIs, highlight trends and communicate any causes of unexpected variances.
• Gather, analyze, and disseminate meaningful financial data throughout the organization to assist in management's decision-making abilities.
• Continually automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.
• Support overall goals and objectives of Group and Regional Accounting teams.
• Handle other ad-hoc projects and tasks as assigned from time to time.

• The Product Marketing Manager - Poultry will be under the supervision of the Vice President - Marketing, Agribusiness COE. 
• This position will be responsible to support the food group and country operations with their Agribusiness development of the assigned product or category - Poultry.
• He/She will be responsible with regards to product innovation and create or manage new ranges utilizing market studies to validate concepts and ideas. 
• This position will work closely with the Research & Technology Development team bridging them with the local Sales Team. Coordinate with Brand and Reputation, Market Research, local Marketing representatives and /or teams to help develop product brands and support the activation of these brands in the market. He/She will also partner with the Sales Managers / Teams and ensure relevance of launches / products in the identified sales channels - both offline and online.
• As the Product / Category leader for Poultry - the Product Marketing Manager will be in charge of product marketing and will interface with key stakeholders to ensure success in the market.
• The incumbent is expected to share his/her Agribusiness/Feeds expertise, enabling the food group meet its mission of feeding humanity.
• The Product Marketing Manager - Poultry will be under the supervision of the Vice President - Marketing, Agribusiness COE. 
• This position will be responsible to support the food group and country operations with their Agribusiness development of the assigned product or category - Poultry.
• He/She will be responsible with regards to product innovation and create or manage new ranges utilizing market studies to validate concepts and ideas. 
• This position will work closely with the Research & Technology Development team bridging them with the local Sales Team. Coordinate with Brand and Reputation, Market Research, local Marketing representatives and /or teams to help develop product brands and support the activation of these brands in the market. He/She will also partner with the Sales Managers / Teams and ensure relevance of launches / products in the identified sales channels - both offline and online.
• As the Product / Category leader for Poultry - the Product Marketing Manager will be in charge of product marketing and will interface with key stakeholders to ensure success in the market.
• The incumbent is expected to share his/her Agribusiness/Feeds expertise, enabling the food group meet its mission of feeding humanity.

Key Tasks

1. Lead / Facilitate Assigned Product/Category - Lead and facilitate key stakeholders in managing the assigned segment across the food group.
2. Market Research - Work with the Market Research Manager in gathering market data and competitive intelligence for assigned segments; translate these into relevant insights to serve as the foundation for new concepts and innovation
3. Category Development - Have a clear understanding of the products, markets & consumers to enable him/her to grow the category for the food group by identifying opportunities and appropriate products and innovation for the market
4. Product Management - Work with the Research & Technical Development team with regards to technical product development.  Be able to take care of product information ensuring adherence to set regulations; he/she will identify the key product features, benefits and reasons to believe from a technical product point of view; these can be then translated into relevant story telling ℅ the Brand Team
5. Packaging Development - Lead the packaging aspects taking into account local market needs / costs / social requirements
6. Pricing / P&L / Budget Management - Will co-own the P&L of assigned products and categories. He/she will be responsible for total category budget management and will be in close partnership with the Research & Technical Development team, Brand, Marketing and Sales teams to help drive and support brand activation in identified key channels
7. Help Manage and maximize opportunities in the identified sales channels - offline and online. Will work closely with the Sales, Trade Marketing, E-commerce and Brand teams.

• Supports the Key Account Managers, Regional Sales Managers & Area Sales Managers in creating effective sales & marketing campaigns and customer submissions for the Bosch Trade Market (e.g. New Product Introduction process support for Key Accounts, Internal Presentations as per divisional requirements and KAM support via customer sales reporting and submission calendar creation)
• Reports for KAMs for Key Account Monthly figures and including Competitor Analysis / Catalogue summary of competitors and customers
• Provides administrative support to the KAM team– purchasing processes and business procedures including KA New Line Forms, PromoTool setup, WorkOns and New Account Setup
• Monthly sales reporting for National/Regional Sales & Key Accounts
• Website maintenance for Key Accounts
• Ownership of all marketing collateral from KAM activities from customers and competitors
• Ensure all HSE procedures are followed and all incidents are reported accordingly
• Support KAMs / RSMs with daily tasks

Key Responsibilities:  

• Manages all aspect of customer support including workforce management, service level management, and customer relationship management

• Works directly with clients and spearheads team project planning, requirements gathering, design, testing, deployment, and maintenance of Workday eco-system

• Oversees team workload and serves as an escalation path for urgent or high priority issues and major requests. Resource coordination and allocation for team members prioritizing tasks/CRs within team

• Oversees team forecasting and utilization

• Will work on post go-live major change requests and/or enhancements’ End to End Testing and partners with customers in all phase of project up to hypercare support

• Manages day-to-day team operations in identifying and establishing processes, standards, and key metrics

• Build and consolidate Internal training materials and/or create pack for new functionality deployment & offering for customers

• Work effectively with team members to support customer satisfaction and success.

Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or IT-Engineering related field is required

• Strong Workday implementation experience

• 5 years’ experience with Workday  

• SME of at least 1 Workday Module

• With Workday supplemental Certification is an advantage (Studio, CCTPP, Absence, Time Tracking, Core and Advanced Compensation, Expense, Budgets etc.)

• Ability to manage multiple projects and initiatives simultaneously

• Ability to identify and analyze areas of risk and develops plans to minimize.

• Strong communication, presentation, and analytical skills, with the ability to effectively manage customer expectations

• Ability to work in diverse, fast paced environment and effectively collaborate across teams.

#LI-Remote

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
• Seek data, build knowledge: I use facts to guide my actions and decisions.
• Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
• Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
• Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
• Do the right thing, the right way: I always make the ethical choice.

A SNAPSHOT OF YOUR ROLE

• You will be conducting on-line sales presentations with existing MSP partners, who are interest in adding additional ConnectWise products and services.
• Your goal is to secure additional revenue from ConnectWise partners assigned
• Deliver online presentations and business calls to owners of small businesses
• Clearly and convincingly communicate the value of ConnectWise’s IT Management Platform to secure trial evaluations for additional Solutions. Cross sell and upsell ConnectWise products.
• Articulate a unique business value of our remote monitoring and management solution
• Salesforce data entry and opportunity tracking assistance
• Contract information submission and verification
• Correlate monthly sales reports
• Communicate important feedback from prospects and customers internally
• Stay up to date with new products and features
• Manage sales opportunities through pipeline stages.
• Achieve sales goals for partner revenue growth.

A BIT ABOUT YOU

• 2-3 years of experience in a similar role where closing North American prospects to annual agreements.
• You must be a strong and clear communicator.
• You must have the sales experience to work through a conversation and be persistent. Need above average objection handling abilities.
• You have a strong work-ethic and positive attitude along with a desire to learn
• Full-time position.

Join the A-Team and experience the A-Life!

A SNAPSHOT OF YOUR ROLE

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Collections Specialist, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

• Manage designated accounts to ensure individual and team targets are met and exceptional customer service is provided
• Utilize appropriate tools and follow correct systems and process to undertake skip tracing of accounts to locate customers
• Negotiate payment arrangements and settlements
• Organize and manage workflow to ensure that all designated accounts are actioned appropriately, and payments arrive on time
• Ensure accurate notes and data are available in CRM platforms at all times
• Conduct daily activities aligned with relevant Australian debt collection guidelines and other legislation including Privacy Act, Trade Practices Act and NCCC, etc.
• Exhibit team ethics, working in harmony with other team members and assisting them in performing their duties
• Effectively collaborate with team members to ensure that function is operating effectively and efficiently, while maintaining a harmonious team environment
• Adhere to the campaign's purpose, objectives and mission and openly support the campaign's strategy
• Ensure a safe and healthy work environment by complying with OHS legislation and the campaign's OHS policies
• Ensure compliance with the campaign's policies and procedures

A BIT ABOUT YOU

• With Industry and/or collections, sales and customer service experience
• With Previous roles in financial services or Australian based campaigns
• With Skip tracing experience

Acquire BPO is a business outsourcer with a vision to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

Join the A-Team and experience the A-Life!

Looking for a new challenge? Join a company where YOU matter!

We are looking for an awesome and talented Training Manager who wants to join our growing #happy@work team!

Job Description:

A Training Manager is expected to be a strategic thinker with a fantastic organizational and time management skills. You will be responsible on devising our organizational training strategy, implementation, and assess the outcomes. You will identify training and developmental needs and drive suitable training initiatives to enhance employees’ skills, performance, productivity, and quality of work. You should have an excellent research skill with the ability to multitask and adapt in a fast-paced environment with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce.

Responsibilities:

• Overseeing all aspects of the delivery of training
• Point of Contact of the client for all training related issues
• Improving processes and performance that enhance bottom line results
• Working closely with business partners and clients to resolve all training related issues
• Creating and implementing process improvements
• Improving efficiency and accuracy of training process
• Evaluating the effectiveness of the training based on the client requirements and expectations
• Managing the staff in accordance with company policies, procedures, and client metrics
• Conducting external and internal business reviews with the client and internal stakeholders highlighting the training road map and learning initiatives
• Develop training manuals that target key results and training programs that address specific business needs
• Evaluate organizational performance to ensure that training is meeting the performance key goals and specific skill competencies.
• Keep well-informed of training trends, skills capabilities, and best practices
• Responsible for all training compliance parameters and audit requirements

Nice to have but not required:

• Experience with Employee and Labor relations, Employee Engagement
• Experience on working on a Business Process Outsourcing Company, specifically in a Call Center environment with not less than 300FTEs
• Experience in initiating and handling employee engagement activities
• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please complete this application form: https://bit.ly/iopexphleadershiphiring
• Send a message to 09178246345 (Yana)
• For Faster transactions - Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

Feel the essence of true innovation with iOPEX Technologies. Join us now!

Be a Key Sales Account Manager/Business Development Executive for our #iopexhappyatwork team. Join us now!

Requirements:

• To assist the organizations sales and growth efforts by contributing to new customer acquisition to assist the organization to acquire new customers and sell additional products or services to existing ones
• He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity
• Build contacts with potential clients to create new business opportunities
• Keep prospective client database updated
• Make cold calls for new business leads
• Support in writing new business proposals
• Maintain knowledge of all product and service offerings of the company
• Arrange meetings for senior management with prospective clients
• Follow company guidelines and procedures for acquisition of customers, submission of tenders etc.
• Identifying new sales leads
• Pitching products and/or services
• Maintaining fruitful relationships with existing customers
• Attend client conferences and meetings in order to network with new and existing contacts
• Conduct market competitive analysis to develop roadmap and sales strategy to secure new business

Qualifications:

• Candidate must possess at least Bachelors' degree in any of general subject courses.
• At least 3 years of working experience in the related field is required for this position.
• Required Skills are Lead Generation, Prospecting, Presentation, Closing
• Ability to identify, articulate and sell value over price
• Networking and Relationship Building skills
• A demonstrated ability to communicate and handle people well
• A well-established business and client network
• Excellent written and verbal communication
• Must have good negotiation skills
• Must be able to create good presentations
• Must be detail oriented and an active listener
• Ability to work under pressure
• Be an expert on the company’s products and be able to pitch them effectively in any situation.
• Be able to demonstrate good knowledge of the industry and markets in which the company operates.
• Have an aptitude for sales and spotting business opportunities

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please complete this application form: https://bit.ly/iopexphleadershiphiring
• Send a message to 09178246345 (Yana)
• For Faster transactions - Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

Requirements

• At least 2 Years of experience as a Operations Manager.

• At least 2 Years of experience in Telco Sales / Service account

• Knowledge of billing procedures, collection techniques and upsell.

• Knowledge of Outlier management and coaching techniques.

• Proven experience and knowledge as a Resolution Supervisor

• Working knowledge of MS Office and databases.

• Comfortable working with targets to exceed our client’s expectations.

• Excellent communication skills (written and oral)

• Organization, proper decision-making, and analytical problem-solving skills.

Responsible for the development of team leaders/coaches

• Must be willing to work onsite

Join the A-Team and experience the A-Life!

POSITION DESCRIPTION

SENIOR MANAGER, COLLECTIONS & FINANCE OPERATIONS
Metro Manila, Philippines

Reports to: Retail Collections Manager, Vocus (Australia)
 

We’re an award-winning global outsourcer providing a suite of contact centre and back office services. We’re proud of our success as Australia’s largest outsourcer to the Philippines and as our Senior Manager, Collections & Finance Operations you’ll continue to drive success for our accounts through leading people and projects for the campaign whilst promoting continuous improvement in a high-performance culture.

A SNAPSHOT OF YOUR ROLE

• Oversight of call centre performance with key focus on collection targets and reducing delinquency on a receivables portfolio of over $50m
• Coaching and mentoring Team Leaders reporting to the role, with an emphasis on facilitating their development and their ability to generate improvements in team quality, efficiency and effectiveness
• Modelling and actively promoting a culture of innovation, challenging the status quo to ensure the business continues to grow and evolve
• Effectively leading the team with a collaborative approach that promotes team synergy and improves staff engagement
• Overseeing operational systems and processes, while actively seeking opportunities for innovation to drive achievement of business objectives
• Anticipating and tracking operational risks and trends to provide strategic solutions, optimising processes and their execution
• Raising and addressing issues and conflicts, removing barriers, resolving issues of medium complexity involving stakeholders and escalating to appropriate level when required
• Managing day to day operations within the Collections department, including recruitment, training, development, engagement, retention, performance of the team, and any changes to the operating model as required
• Effectively managing budgets and resource schedules
• Together with AU leadership, playing a significant role in long-term planning, project status reporting, and effectively driving change management and process improvement initiatives
• Completing reasonability testing and information validation prior to circulating findings and recommendations to key stakeholders
• Working closely with the management team to ensure all operational, administrative, and regulatory/compliance functions are being properly executed
• Seeking and responding to feedback with prompt and appropriate actions to deliver improvement
• Collaborating with team members and stakeholders to ensure seamless business execution, reinforcing positive morale, and upholding company values
• Overseeing and reporting weekly, monthly, quarterly, and annual metrics, providing thorough analysis and subsequent action planning
• Establishing and maintaining strong stakeholder relationships, and acting as point of contact for IT, BI, CC&OE, HR and other support functions

A BIT ABOUT YOU

• Strong leadership and influencing skills, with demonstrated experience in developing and leading high performing teams
• Minimum 5 years’ management experience, running a critical business function with multiple teams, products and operating requirements. Process transformation experience is required.
• Proactive, strategic thinker with an innovative approach
• Proven experience in effective coaching and development of emerging leaders
• Detail oriented and analytical, able to interpret data, identify trends, and make suggestions for improvements
• Methodical approach to problem-solving, with tenacity to work continuously toward a suitable solution
• Excellent decision-making skills, backed up with the ability to justify reasoning and take accountability for results
• Ability to work with confidential and time sensitive issues
• Ability to plan, organise, track and coordinate initiatives
• Must possess a professional, courteous, and resilient attitude
• Proven track record of meeting targets and delivering tangible outcomes
• Excellent interpersonal communication and organisational skills
• Ability to build productive business relationships with peers, direct reports and stakeholders.

WHAT SUCCESS LOOKS LIKE

• Individual and portfolio Key Performance Indicators at or above target
• Engaged and enthusiastic teams
• Reduced attrition and absenteeism
• Strong relationships within Acquire, with Vocus leadership and with other stakeholders
• Completion of initiatives within required timeframes
• Improved efficiency and effectiveness of team members
• Reduction in Telecommunications and Energy Ombudsman complaints

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration
• Impact
• Passion
• Transparency

Join the A-Team and experience the A-Life!

The Retail & Education Manager is responsible for driving retail and net sales, monitoring SOH, supporting marketing to maximize sales, and recruiting and developing staff.  In addition, he/she is responsible for all aspects of Product training, Brow training, and Selling methods in a fun and energized learning environment.

Essential Duties & Responsibilities 

Business Acumen

• Develop and execute a commercial strategy to achieve daily/monthly/yearly sales goals and effectively cascade this to the field team.
• Analyze and assess retail productivity from channels to doors to BA/BEs, including monitoring of retail and service KPIs
• Effectively lead the team to ensure that all corporate initiatives are met and collaborate with the marketing team on in-store initiatives to achieve retail sales targets.
• Support marketing team in forecasting new products based on historical data and current trends from each retail channel
• Monitor and control SOH.  Ensure proper inventory management and that stock levels are accurate. 
• Control monthly/yearly/expense targets of the sales & education team, i.e., Salaries, commission, testers, supplies, and T&E.

Management 

• Redefine roles and expectations among the sales coaches/teams based on the new structure. Lead by example, coach, develop, and support the field team to work effectively. Develop and coach field staff effectively utilizing all tools available for on-counter coaching.
• Responsible for the mentoring and development of the field team and ensuring continuous improvement of overall BE/BA productivity in the Philippines
• With the use of MJSF, consistently review the performance of team members and help create action plans for development.
• Ensure all reports are submitted accurately and on time.

Retail Operations 

• Work alongside the marketing team to develop locally relevant in-store activities, tactical offers, and promos to support focus categories and key launches.
• Responsible for all processes of the online Booking system, i.e., translation, training, liaising with the Regional team, and communicating with all local stores.  Be the contact person for any issues and liaise with the Regional team to resolve them promptly.
• Facilitate quarterly stock count and inventory alignment.

Visual Merchandising 

• Ensure ALL Visual Merchandising guidelines, priorities, and timelines are followed, executed, and aligned with budgeted VM A&P.
• Ensure that Benefit merchandise is displayed per the visual merchandising guidelines and that proper product display/merchandising for every launch and animation is observed.
• Coordinate with local and international suppliers/contractors.

Training & Education

• Plan the Training Calendar according to the launch calendar
• Responsible for all aspects of Brow Training, both classroom training and in-store coaching and monitor their skills and techniques to match Regional standard
  • Ensure all BEs are aligned in the execution and expectations of your Service Reboost Plans
• Implements all Benefit education training to our staff and Sephora cast members to achieve desired business results
• Ensures all Benefit Brow Bars meet the regional hygiene requirements and assists in sourcing the necessary Brow Bar tools and supplies.
• Monitor and strengthen BEs’ productivity.
• Continually inspires and acts as a Benefit brand ambassador, leading the Benefit cultural characteristics by example.
• Coordinate with the International/Regional Training team regularly.