The Product Supervisor will be responsible for supporting the manager in project coordination, data analysis, and reporting related to our Tech product initiatives. This position will report directly to the Product Coordination Manager.

Key Responsibilities include:

• Supports the Product Team in project coordination, communication, and documentation for Tech Product initiatives in QIMA and our acquisition.
• Collects, compiles, and analyzes project-related data and feedback from stakeholders to generate insightful reports and presentations on project progress.
• Tracks and set-up key performance indicators (KPIs) to monitor the success and performance of Tech product initiatives.
• Organizes and delivers user training sessions, ensuring a clear understanding of Tech product functionality and providing ongoing user support.
• Drives and coordinates project activities, including scheduling meetings, allocating resources, and diligently tracking deliverables to ensure seamless project execution.
• Spearheads change management initiatives and leads the charge in proposing innovative solutions to enhance project efficiency and effectiveness, fostering a culture of continuous improvement.

TecSurge is a leading global provider of engineering services and solutions for the process industry. We specialize in digital transformation solutions, helping our clients optimize their engineering data, increase productivity, and streamline their workflows. We are currently seeking a talented Finance Assistant to join our team.

As a Finance Assistant, you will play a vital role in supporting our finance department. Your main responsibilities will include assisting with financial transactions, reconciliations, and reporting. You will also be responsible for maintaining accurate records and ensuring compliance with all financial regulations.

This position requires a strong attention to detail, excellent analytical skills, and the ability to work independently. The ideal candidate will have a solid understanding of financial concepts and principles, as well as experience using financial software.

Responsibilities

• Assisting with the preparation of financial reports and budgets
• Conducting audits to ensure financial accuracy and compliance
• Processing and reconciling financial transactions
• Managing accounts payable and accounts receivable
• Monitoring financial data and identifying trends or areas for improvement
• Supporting the finance team in financial analysis and forecasting
• Assisting with the preparation of tax returns and regulatory filings

• Bachelor's degree in finance, accounting, or a related field
• 2+ years of experience in finance or accounting
• Proficiency in Microsoft Excel and financial software
• Strong attention to detail and accuracy
• Excellent analytical and problem-solving skills
• Knowledge of financial regulations and compliance
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

• Training & Development
• Performance Bonus

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

The Senior Financial Analyst is responsible for assisting the Finance Manager in preparing financial analysis, forecasts, and valuation studies for use in the development of financial and operational business decisions. Guided by the Finance Manager, the Senior Financial Analyst should be able to extend executive support through strategic business partnering.

DUTIES AND RESPONSIBILITIES:
Financial Reporting and Analysis
1. Ensures thoroughness, accuracy, and timeliness of financial analysis and reportorial requirements preparation for one or more divisions of the Food Group. These reports include but are not limited to the following:
a. BOD (Monthly performance highlights, latest thinking forecast)
b. EXCOM (Quarterly financial and operational highlights, other ad hoc reports)
c. MANCOM (Monthly reports covering the profitability and quality of revenue)
d. Banks (Forecasts, financial ratios)
e. Government institutions (Forecasts, other statutory requirements)
2. Prepares thorough, accurate, and timely ad hoc reports requiring deeper analysis due to higher degree of complexity and confidentiality.
3. Closely coordinates with different departments in the Food Group to ensure that relevant financial and operational information is reported and the integrity and confidentiality of the information are kept.

Financial Planning
4. Prepares the annual budget for one or more divisions of the Food Group and transitions the approved budget to the Controller's group for the monthly preparation of actual spending reports. Ensures financial forecasts reconcile with accounting reports.
5. Prepares monthly latest thinking forecast for one or more divisions of the Food Group to update full-year financial projections.
6. Ensures accurate and timely processing of CAPEX requests to effectively and efficiently manage capital spending.

Valuation and Investment Analysis

7. Builds financial models and valuation cases, and performs investment analysis for expansions,
new businesses, initiatives to improve efficiency and productivity, and mergers & acquisitions.
8. Provides analytical support to Executives, Business Development team, Corporate Strategy team,
and other operational teams across the Food Group.
9. Conducts post-mortem analysis and investment lookback after achieving milestones of
investment projects.

Others:
10. Provides support to CFOs, COOs, Country Directors and Controllers, Mill Managers, and other
executives, particularly in running financial and scenario analyses for both tactical and strategic
initiatives.
11. Provides research support to Treasury, and Risk & Commodity departments, particularly in data
gathering and analysis of key economic indicators that are regularly monitored by the Food
Group.
12. Provides cash, debt, and working capital analysis for one or more divisions of the Food Group.
13. Performs other tasks assigned by the Finance Manager as needed or as business conditions
change.

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

Are you looking for an exciting new challenge? IntouchCX is looking for you!

As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.

We’re searching for a Real Time Analyst Supervisor to lead our RTA Team as they monitor and make changes to positively affect the performance of our Customer Service Representatives. We’re looking for someone with a good understanding of contact center functions including scheduling, call queues and forecasting volumes by half-hour segments.

As Real Time Analyst Supervisor, You Will…

• Communicate data in a clear, concise manner to the RTA Team and Operations
• Evaluate large amounts of data
• Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees
• Motivate the RTA team through relationship building and real-time coaching
• Develop solutions, strategies and action plans to improve business performance and client-partner success
• Use critical thinking to investigate and develop solutions to address ad hoc issues

As Real Time Analyst Supervisor, You Have…

• High school diploma or equivalent (required)
• Some post-secondary or completion of post-secondary schooling (preferred)
• 1-2 years experience in the contact center and/or customer service industry
• Minimum 1 year of experience in a supervisory role
• Advanced knowledge of MS Word and MS Excel
• The ability to use spreadsheet applications to maintain and develop operational reporting
• Exceptional time management, organizational and prioritization skills to complete work in a timely manner
• The ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
• Adaptability to learn a variety of software programs
• Strong analytical and problem solving skills

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

ABOUT US 

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling global businesses to build their offshore dream teams. Our vision is to be where the best minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalised services and our in-depth knowledge of the markets we serve. With BSA Solutions, you can be assured of a reliable and efficient partner in building your career. 

HEADLINE 

Are you an experienced IT professional with a passion for leading and mentoring teams? Are you skilled in improving processes and policies to optimize IT Support operations? If so, we have an exciting opportunity for you! 

This is a full-time, permanent position Monday to Friday from 6.00 AM – 3.00 PM. 

Office-based position in central Cebu City. 

To start in January/February 2024. 

• Grab the opportunity you need to do your best work, working in a dynamic environment. 
• Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for our clients. 
• Grow and develop your career with us through our technical and professional development programs. 
• Join us and connect and collaborate with the best and brightest talents, building a community of successful companies. 
• Competitive Salary Package + generous benefits + personalized learning and development. 

ABOUT THE ROLE 

We are seeking a highly motivated and skilled individual to join our team as an IT Supervisor. In this role, you will have the opportunity to showcase your leadership capabilities, leverage your seniority in managing a team, and utilize your proven experience in improving processes and policies to set up and enhance our helpdesk support operations. 

RESPONSIBILITIES 

• Lead and help manage a team in IT and provide guidance, training, and mentorship to ensure exceptional customer service and technical support. 

• General areas to support: 

• Helpdesk Support Management: Manage ticket queues effectively, prioritising tickets based on urgency, impact, and resolve issues within SLAs. 
• Hardware and Software Management: Manage hardware and softwar, Diagnose and resolve complex hardware and software issues, such as server crashes, disk failures, or application errors.  
• Network Management: Maintain the network protocols (e.g., TCP/IP, DNS, DHCP) and network security principles and monitor and analyse network tools. 
• System Maintenance: Configure and optimise IT systems, hardware, and software. 
• Applications and Integrations: Design and implement complex integrations between different systems, considering data transformation and security requirements. 
• IT Project Management : Ensure that projects are completed on time, within scope, and meet quality standards. Assist the IT Manager in planning, coordinating, and overseeing IT projects.   
• Risk Management : Conduct and assess risk assessments specific to IT systems and infrastructure. 
• Policies and Process Management and Compliance: Develope and Maintain accurate and up-to-date documentation of IT processes, procedures, and configurations. 
• Continuous Improvements and Data Analytics : Collaborate with the IT Manager on implementing best practices and optimising workflows and make recommendations for budgetary requirements to fulfil the department’s objectives related to service delivery. 

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).  

• Proven experience, with a minimum of five (5) years of relevant experience within IT support, focusing on helpdesk support, hardware and software management, and system administration. 
• Proficiency in relevant technologies and platforms commonly used in medium to large organisations. 
• In-depth knowledge of IT support best practices, industry standards, and emerging technologies.  
• Strong project management skills, with the ability to plan, execute, and monitor projects effectively.  
• Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders.  
• Ability to communicate technical information to both technical and non-technical stakeholders.  
• Strong analytical and problem-solving abilities, providing excellent customer service to end-users and other stakeholders 
• Demonstrated leadership experience with the ability to supervise and lead a team effectively. 
• Relevant certifications, such as ITIL, PMP, or other industry-recognized certifications, are highly desirable. 

BSA Solutions, Inc. offers: 

• Comprehensive financial rewards and benefits that exceed market standards and the requirements of the Philippines Labor Law. 
• Comprehensive and generous HMO benefits package for you and one dependent from the start date. 

• Regular professional development coaching and mentoring to help you map out your personal and professional development plan. 
• Broad selection of exciting and engaging social events to embrace as a vibrant BSA community. 
• Psychologically safe environment for you to develop your skills and talent consistent with BSA values; and 
• Frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say. 

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, color, religion, origin, or any other characteristics protected by applicable law. 

• Accounting Supervisor
  • Responsible for the thorough, accurate and timely generation of Division Financial Statements. Provides financial insights of the division operations which may lead to profit optimization.
• Senior Finance Analyst 
  • Responsible for assisting the Finance Manager in preparing financial analyses, forecasts, and valuation studies for use in the development of financial and operational business decisions.
• Accounts Payable Specialist 
  • Responsible for thorough, accurate and timely processing of all invoices and/or employee-related non-payroll payments in accordance with the relevant policies, procedures, guidelines, and service level agreements (SLA) of APSSC. 
• Accounts Receivables
  • Responsible for ensuring accurate recording, analyzing, reporting, and reconciliation of all trade accounts receivables of PILMICO Foods Corporation. 
• General Ledger 
  • Responsible for analyzing detailed summary of company’s accounts, ensuring completeness, accuracy and integrity of company’s books on a Month to Date and Year to Date basis.

Hi! We’re Smartsourcing and we’re looking for a Finance Officer who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

Hi! We’re Smartsourcing, and we’re looking for a Finance Assistant who can work with us full-time and on-site!

Where?