Total 6 information analyst job vacancies in FPH Rockwell Business Center Tower 3

Job Description

• Assist in requirements analysis and solutions design.
• Assist in project management deliverables (network matrix, implementation plan, etc.)
• Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign
• Assist in Knowledge Transfer for the implemented solutions.
• Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Knowledge in cyber security-related duties such as incident detection and response, and forensics;
• Up to date knowledge of the latest cybersecurity trends
• Knowledge and experience in the following:

Microsoft 365
AWS
JumpCloud
CrowdStrike
Slack
Atlassian
Docusign
ProofPoint
GlobalSign

• Experience in CrowdStrike is an advantage
• With experience in Incident Response
• Willing to work FULLY ONSITE

Job Description

• Assist in requirements analysis and solutions design.
• Assist in project management deliverables (network matrix, implementation plan, etc.)
• Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign
• Assist in Knowledge Transfer for the implemented solutions.
• Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Knowledge in cyber security-related duties such as incident detection and response, and forensics;
• Up to date knowledge of the latest cybersecurity trends
• Knowledge and experience in the following:

Microsoft 365
AWS
JumpCloud
CrowdStrike
Slack
Atlassian
Docusign
ProofPoint
GlobalSign

• Experience in CrowdStrike is an advantage
• With experience in Incident Response
• Willing to work FULLY ONSITE

Job Description

• Assist in requirements analysis and solutions design.
• Assist in project management deliverables (network matrix, implementation plan, etc.)
• Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign
• Assist in Knowledge Transfer for the implemented solutions.
• Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.

Minimum Qualifications

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Knowledge in cyber security-related duties such as incident detection and response, and forensics;
• Up to date knowledge of the latest cybersecurity trends
• Knowledge and experience in the following:

Microsoft 365
AWS
JumpCloud
CrowdStrike
Slack
Atlassian
Docusign
ProofPoint
GlobalSign

• Experience in CrowdStrike is an advantage
• With experience in Incident Response
• Willing to work FULLY ONSITE

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

An information architect is a strategic thinker that designs, develops, and manages the overall structure of information within an organization.

Information architects create logical and physical structures for data.

An information architect’s responsibilities include:

• Planning

• Designing

• Implementing

• Managing

• Maintaining

An information architect uses many different tools, such as information modeling, to gather and organize data.

An information architect also works closely with other team members, including designers and developers, to ensure that data flows properly.

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

HICX is a leading worldwide provider of enterprise SaaS solutions for digital supplier management. Learn more about HICX

We are looking for a Support Analyst to assist our customers with technical problems when using our products and services.

Support Analyst responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.

To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities

• Review, triage and respond to customer queries in a timely and accurate manner, via help desk tool or by email.
• Identify customer needs and help customer understand and use specific product features.
• Perform problem analysis, identify product malfunctions, and replicate user case scenarios by performing various tests.
• Create internal or external use documents and contribute to the growing knowledge-based articles.
• Make follow-up and collaborate in a cross-functional environment for cases that you own.
• Assist TAM’s (Technical Account Manager) on periodic calls with our customers.
• Maintain weekly Ad-hoc reports and other customer service analytics.
• Gather customer feedback and share to our Customer Success, Engineering and Product Teams.
• Ensure that SLAs are strictly followed, and solutions are delivered on time.
• Proactive in resolving issues and can make informed decisions.

• 2-5 years of experience as a Support Analyst or any product specific supporting role.
• Preferably a graduate in BSc in Information Technology or relevant diploma.
• Experience in SQL or Postgress is preferred.
• Experience in using JIRA, Confluence, or other related remote support tools.
• Knowledge in Groovy Scripts is a plus.
• Knowledge in ERPs or related technologies is a plus.
• Knowledge in Eclipse is a plus.
• Has strong analytical and critical thinking skills.
• Can easily understand complex technological cases and break them down.
• Excellent communication skills and can effectively translate information to technical and non-technical people.
• Ability to handle escalations and difficult customers.
• Time management and multi-tasking abilities.
• And must be willing to work on shifting schedules or within UK hours, to support customers across different time-zones.

• Work from anywhere within PH - we are a fully remote company.
• Flexible PTO - We offer 18 days of paid holiday per year + PH Public Holidays.
• Connect and socialize with the team during our company socials and off-site events.
• We celebrate special occasions with you - like your birthday! Additional PTO for all employees during their birthdays.
• Receive Competitive Pay - Our team makes sure to provide a highly competitive rate based on your skills and location.
• Work with a diverse, international team.
• Tons of amazing career opportunities in a fast-growing in-demand industr

At First Gen we take pride in our work of energizing the Philippines through clean power generation technologies. As we grow to become the best in the industry, we are continuously searching for talent who are driven, empowered, and passionate about making a positive difference in the world.

We provide employees with ample opportunities and resources that enable them to perform at their best, contribute value, and help us achieve our Mission of “forging collaborative pathways for a decarbonized and regenerative future.”

First Gen wants you to be good at your job and be successful at it.  To this end, we will invest in your professional and personal growth by providing you with the right tools to effectively carry out your role as well as learning and development opportunities to advance your career.

Key Responsibilities:

• Conduct risk assessment (departments, operating units, projects)

• Perform data gathering, analysis, and reporting

• Identify parameters, and develop risk models

Qualification Requirements:

• Graduate of any of the following courses, or its equivalent: Mathematics, Statistics, Economics, Finance, Financial Engineering

• At least 4 years related working experience and knowledge in any of the following areas: Operational Risk Management, Credit Risk Management, Market Risk Management, Liquidity Risk Management, Financial Modelling

• Preferably with knowledge and experience in using analytics tool such as R.