Operational Specialist
Full-time
Fresh/Entry Level
3 weeks ago
Responsibilities：Review and make a good record of the spare parts/unit inventory and usage.Review and approve service expenses and lodge in internal systems.Office administration including maintain files and organization, p
Responsibilities：
- Review and make a good record of the spare parts/unit inventory and usage.
- Review and approve service expenses and lodge in internal systems.
- Office administration including maintain files and organization, plan meetings.
- Review customer service activities being done to ensure all requirements are met and optimize current procedures to improve team performance.
- Maintain the internal GSP system, work order input and Customer Satisfaction Inquiry
- Monitor complex technical problems that are recorded and tracked within the internal system and liaise with internal teams for improvement and development.
- Continuously develop knowledge of all relevant products and services
- Communicate with the management, sales team and customers to support the business development.
Job Requirement:
- At least 1-2 years of operations, fresh graduates are welcome to apply.
- Excellent communications skills (Written and Verbal) in English is necessary, fluent (Verbal) in Mandarin is a plus.
- Ability to manage multiple tasks simultaneously, solve problems, manage and meet deadlines and maintain a high quality of work.
- High attention to details.
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Casual dress code
- Free snacks / Happy hours
- Regular team activities
- Personal leave
- Personal development opportunities
Sungrow, a global leader in renewable energy technology, has pioneered sustainable power solutions for over 27 years. As of June 2024, Sungrow has installed 605 GW of power electronic converters worldwide. The Company is recognized as the world's No. 1 on PV inverter shipments (S&P Global Commodity Insights) and the most bankable Asian energy storage company (BloombergNEF). Its innovations power clean energy projects in over 170 countries, supported by a network of 490 service outlets guaranteeing excellent customer experience. At Sungrow, we're committed to bridging to a sustainable future through cutting-edge technology and unparalleled service.
As a leader in innovation in the solar industry, Sungrow possesses a dynamic technical R&D team that represents 40% of the personnel in the Company. The Company has also invested in its own in-house testing center approved by SGS, CSA, and TÜV Rheinland. Sungrow has the world’s largest inverter factory, with a global annual production capacity of 330 GW, including 25 GW outside China, as well as 25 GW currently under construction.
Offering a wide range of solutions and services, Sungrow is committed to providing clean power for all and is steadfast in its efforts to become the global leader in clean power conversion technology. Learn more about Sungrow by visiting www.sungrowpower.com.
