Total 467 it specialist job vacancies in Makati, Metro Manila

To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide.  You will be part of a warm, friendly and welcoming culture within the  Manila Office, so we expect you to be equally warm and welcoming.

Your key tasks

• Solve the problems encountered by the users
• 1st and 2nd level support
• Recording, dispatching, carrying out progressive incident analysis, and resolving incidents
• Supporting internal users via tickets, phone, remotely, and on-site assistance
• Document systems, procedures, and processes
• Handle IT service requests and manage request fulfillment process 
• Be responsible for the management of end-user assets and devices

We are looking for a Customer Support Specialist with excellent communication skills and who enjoys putting our customers first to join our customer support team. In this role you will be reporting to our head of customer support and deliver flawless customer experience by providing ongoing support and help our customers with building amazing e-learning content. Your overall goal is to achieve high customer satisfaction and contribute to the success of our customers. 

At Easygenerator we have a very ambitious support team and we ensure that our customers get all the support they need as fast as possible. We pride ourselves with a minimum CSAT of 95% and a first response time median of less than 5 minutes and we are currently over achieving that. We need a dedicated Customer Support Specialist to keep our customers more than satisfied. 

Overall, your tasks will be the following: 

• Interact with customers through multiple channels (chats, emails, and calls) 
• Sharing best practices and recommendations 
• Register customer responses, complaints and remarks and handle requests for assistance 
• Collaborate cross-functionally with other teams (sales, development, marketing, and testers) 
• Contribute to overall improvement of internal processes and be the voice of customers in our team  
• Be able to achieve the minimum successful indicators for our KPI’s 
• Strive to keep our customers satisfied 

As our Product Data Specialist, your passion for the details helps us create a great experience for our customers. You are responsible for ensuring that product data is accurate, and you continue to optimize for efficient and scalable ways to maintain that accuracy. You will work closely with our Merchandising, Operations and eCommerce teams and have an opportunity to learn all about the data that is behind our product assortment.

What you’ll do:  

• Data Creation and Enrichment
  • Create SKUs for new products (including those not sold on balsamhill.com sites, such as retail, small parts, replacement parts, wholesale/partner)
  • Assign UPCs to Product SKUs (child)
  • Create and assign Parent Codes (previously called Family Codes) for Décor
  • Create seed records in our Product Information Management system (PIM)
  • Give final approval that a product has been appropriately enriched in PIM and is ready to be sent to selling channels and/or localized
  • Work closely with the Product Data Steward and cross-functional partners to identify additional ways in which your efforts can support the efficient, scalable management of accurate product data
• Data Accuracy and Improvements
  • Work with cross-functional teams to audit the sites for data accuracy prior to each Peak season
  • Identify common themes causing data inaccuracy and partner with the Product Data Steward to determine how to prevent issues in the future
  • Review customer feedback to identify opportunities to improve our data clarity, accuracy and completeness to improve the customer experience
• Other Duties and Responsibilities
  • Perform other duties that may be assigned from time to time.

What you bring to the table:  

• Experience: 2-3 years of experience working with product data, Product Information Management (PIM) systems, or in other non-relational hierarchical database models.
• Tool proficiency: Must be an intermediate to advanced user of Excel.
• Experience in data auditing and quality assurance
• Ability to identify data discrepancies and implement corrective measures
• Strong critical thinking skills to enhance data clarity and accuracy
• Attention to detail and well-organized
• Collaborative and a proactive, team-oriented communicator

Nice to have:

• Strong critical thinking skills to enhance data clarity and accuracy.
• Experience in data enrichment and management projects
• Experience working in Contentserv
• Experience working with Atlassian products, including Jira/Confluence

Location: The Product Data Specialist position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Other Requirements: Updated resume and Letter of Intent

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

• Performs all installations and testing of PC operating systems and associated applications within corporate/group standards.
• Provides helpdesk facility providing a user support function that covers all hotel operation application products.
• Evaluate & Perform Upgrades on software.
• Provide timely and effective support to internal and external guests.
• System maintenance.
• Maintains level of confidentiality and discretion for guests.

Specific Duties and Responsibilities:

1. Maintains existing sales accounts and assists the department in forecasting and achieving the sales budget. 

2. Maximize effort in developing new accounts and target markets in assigned sales areas through product presentations, seminars and trial mixes to clients. 

3. Ensures customer satisfaction by regular sales calls, providing the right products at the right time and quantity and by attending to customer inquiries/complaints/problems. 

4. Updates self with existing and upcoming construction projects; analyzes market information and prepares strategies, plans and sales forecasts. 

5. Ensures that all accounts in her areas are secured with proper credit 
recommendations; gives price quotations according to the given range/limit.

6. Monitors the flow of sales operations in every customer – from sales ordering to delivery. 

7. Takes charge of the collection of receivables and counter receipt of sales invoices and delivery receipts.

8. Responsible to monitor Sika products handled by distributors and customers to ensure efficient inventory management and proper storage of Sika products. 

9. Adheres to the SPI established Quality and Environmental Management Systems and Quality Policy.

10. Actively participates in all SPI projects regarding quality and the environment and fully supports and acts in accordance with the company policy.

11. Actively participates in all SPI projects regarding quality and the environment and fully supports and acts in accordance with the company policy. 

12. Ensures that the Quality and Environmental Management System is understood. 
 

 13. Ensures that all operating standards are adheres at all times.
 

14. Strictly complies with company policies, systems and procedures, work rules and regulations.

15. Performs other responsibilities that may be assigned from time to time by the immediate superior. 

LOOKING FOR FILIPINO CANDIDATES

Position : Accounts Receivable Specialist

Work Hours (Client) : M to F, 10am-6pm EST

Holidays :       TBD

Pay Range : $1000 - $1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Process accounts and incoming payments in compliance with financial policies and procedures
• Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data
• Prepare bills, invoices, and bank deposits
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
• Verify discrepancies and resolve clients’ billing issues
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Generate financial statements and reports detailing accounts receivable status
• Email communication with clients regarding invoice related inquiries
• Process reimbursements and commissions for internal team members
• Act as a knowledge resource for internal stakeholders and provide answers to critical invoice related inquiries

Minimum Requirements:

• Experience working with SaaS companies
• 1-3 years of proven work experience as an Accounts Receivable Specialist
• Excellent communications skills
• Strong attention to detail
• Experience with Microsoft Excel or Google Sheets

This position reports to EHS Operation Team Leader (OTL).

Primary Responsibilities    

• Responsible for conducting environmental and Industrial hygiene, Health & Safety field sampling and monitoring as defined in the Matrix of Sampling Techniques and Analyses. He/she is also responsible for reporting field monitoring data according to the Quality Management System policies and procedures.

Specific Responsibilities   

• Assists the EHS Specialist II and CEMs Services Specialist in air, water/wastewater, soil/sediments and other environmental sampling operations and other field services defined in the Matrix of Sampling Techniques , and in accordance with SGS Policies and Procedures, and Safety Policies
• Performs standardization and preparation of reagents and solutions for use in sampling.
• Prepares and updates reports related to environmental sampling and analysis performed including statistical quality control charts
• Operates and maintains equipment for sampling and analysis
• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

This position reports to EHS Operation Team Leader (OTL).

Primary Responsibilities    

• Responsible for conducting and overseeing sampling operations and other field services as defined in the Matrix of Sampling Techniques, and in accordance with SGS Policies and Procedures, SGS Safety Policies and Quality Management System policies.

Specific Responsibilities   

• Ensures job operational requirements are achieved

            A.1. DENR-Accredited Team Leader for Source Emission Testing

1. Leads and oversees field sampling processes
2. Properly assigns sampling activities to all members of the field sampling teams.
3. Ensure all FDS are properly and completely field up and submitted on time to his/her immediate superior for timely completion of service reports.                

           A.2. DENR-Accredited QA/QC for Source Emission Testing

1. Prepares and submits test plans for Source Emission Testing Jobs
2. Coordinates with the relevant regulatory bodies and ensures compliance to regulatory requirements related to field work.
3. Counterchecks field data sheets and reviews/evaluates generated air test results

• Ensures that all sampling field requirements are performed based on the approved sampling methods and requirements as defined in the Matrix of Sampling Techniques and based on the Work Plans
• Coordinate with the EHS lab the requirements for field sampling such as but not limited to the following:  Standard solutions, sampling media, tedlar bags, etc.
• Ensures that all sampling equipments are suitable, calibrated, maintained and fit for use.
• Conducts theoretical and on the job trainings for field sampling team members.
• Assists the CEMs Services Specialist in conducting RATA, RAA, RGA and other CEMs Services.
• Oversees outsourced environmental field services and performs water/soil/sediment sampling activities and other EHS field services.
• Signs field data sheets, laboratory worksheets, and receive and reviews samples as per service contract.
• DENR-Accredited QA/QC – signs Source Emission Test Report 
• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.

• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
• Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfills the requirements needed in the success of the QHSEE Management System
• Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Responsible for all test related processes, KPIs, methodologies throughout testing life-cycle of Avaloq solutions for key customer accounts.

Your key tasks:

• Test processes, standards and templates definition and maintenance
• Projects’ deliverables review (Test Plans, SIT/UAT/NRT Exit reports, Test Closing Phase)
• Review and coordination of Test effort estimates and testing scope for new offers
• Standard estimation templates maintenance
• Test Key Controls review and maintenance
• Monitoring and control of Test Key Controls evidences
• Provisioning of audit evidences to E&Y
• Internal and external audit phases management
• KPI definition for test effectiveness and efficiency
• KPI Framework creation and maintenance
• KPI analysis during all Test Lifecycles
• QC Application administration (“Application Owner” role)
• QC Accounts management and Users support
• QC Application monitoring (performance and issue management) and maintenance (Licenses, version upgrade)
• QC Reporting dashboards maintenance and evolution
• Coordination of new developments, candidate for Test Automation and governance of TA demand

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us; apply now!

We are looking for a Clinical Quality Control Specialist! As a Clinical Quality Control Specialist, you will be responsible for handling the end-to-end monitoring and inspecting the clinical research protocols subject's chart. As a Clinical Quality Control Specialist, you are also responsible for:

• Generating missed visits and out-of-window reports daily
• Closely coordinate with the onsite team
• Ensure that the visits are scheduled and appropriate documentation is captured within the source.
• End-to-end monitoring of the subject's chart from screening up until the end of treatment
• Make modifications and improvements to the data or reports
• Ensuring that the organization's output is accurate in order to meet established quality standards
• Produce, evaluate, and validate audit reports which will be discussed with the superiors.

What were looking for

• Working knowledge of tools, methods, and concepts of Quality Control or Clinical Research
• Solid knowledge of relevant regulatory standards
• Good communication skills, both verbal and written
• Excellent data collection and analysis skills
• A keen eye for detail and a results-driven approach
• Ability to work in a team-fostered environment.
• Ability to prioritize and organize work in a multitasked environment..
• Ability to maintain the highest level of confidentiality.
• Thorough knowledge of quality control standards and testing methodologies
• An experience as a Clinical Research Associate or Clinical Research Officer (CRA/CRO) is a plus!

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (Power and Internet Allowance, Meal Allowance, Rice Allowance, Clothing Allowance, Laundry Allowance, and/or Medical Cash Allowance)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Life Insurance
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

About Pearl:

Pearl helps the top 1% of operators worldwide land long-term roles at fast-growing startups and corporations in the US and EU. We believe that even though opportunity isn’t created equal in the world, ambitious talent is. We bridge that opportunity gap by sourcing the best opportunities for candidates and putting those who pass our tests through a free, rigorous upskilling program. We only work with executives who want long-term hires they can keep promoting, and do the same ourselves.

Both of our founders are seasoned operators who have founded and sold multiple companies. We’ve 4x’ed our company size over the past year and are looking for someone who’s hungry and wants to grow in a fast-scaling company.

Our core values:

• Highly enthusiastic. We’re curious about how the world works, care a lot about our work, and are excited to take on new projects.
• Empowers others. We’re here to help our teammates be their best selves and help nurture their growth.
• Wins. We’re tenacious in our ability to get something done and be a force of nature.
• Proactive and with a growth mindset. We’re interested in the continuous improvement of ourselves and our team’s processes.
• Creative and willing to take calculated risks. We’re not afraid to try new, crazy ideas and know that it’s the 1% of ideas that do work that can skyrocket our business.
  
  

About the role:

Job Title: Sourcing Specialist for Events & Caravans

Working Schedule: Full Time | 40 hours per week | Flexible

Type of Contract: Independent Contractor

Salary: up to PHP 35,000

Duties and Responsibilities:

• Pre-Event Planning and Research:
• Collaborate with recruiters and client success to understand hiring needs and ideal candidate profiles.
• Research companies, speakers, and attendees to identify potential candidates.
• Develop outreach strategies using social media and online communities.
• Prepare presentations and materials showcasing the company's culture and opportunities.
• Event Execution and Candidate Engagement:
• Network with attendees at events, career fairs, and conferences.
• Deliver engaging presentations about the company and career opportunities.
• Conduct one-on-one conversations to assess candidate qualifications and interest.
• Use questioning techniques to uncover hidden talent.
• Promote the company culture and career paths to generate excitement and applications.
• Post-Event Follow-Up and Reporting:
• Follow up with qualified candidates to maintain interest and advance them through the interview process.
• Track and report on sourcing activities and results.
• Analyze sourcing metrics and suggest improvements for future events.
• Provide feedback on event effectiveness to the Recruitment team.
• Ongoing Relationship Building:
• Build and maintain relationships with key contacts at universities, industry organizations, and event organizers.
• Stay updated on industry trends and emerging talent pools by attending webinars and conferences.

• Minimum of 2 years of experience in recruitment or a similar role.
• Proven experience with sourcing talent at industry events, career fairs, and conferences.

• Proficiency in Google Workspace, Notion and Applicant Tracking Systems (ATS) like Workable

• Strong understanding of social media recruiting strategies.
• Excellent communication and interpersonal skills with the ability to build rapport with diverse audiences.
• Enthusiastic and professional demeanor with a passion for building relationships.
• Ability to work independently, manage time effectively, and meet deadlines.
• Excellent organizational skills with a keen eye for detail.

• Unlimited Paid Time Off (after 3 months probation)

About Pearl:

Pearl helps the top 1% of operators worldwide land long-term roles at fast-growing startups and corporations in the US and EU. We believe that even though opportunity isn’t created equal in the world, ambitious talent is. We bridge that opportunity gap by sourcing the best opportunities for candidates and putting those who pass our tests through a free, rigorous upskilling program. We only work with executives who want long-term hires they can keep promoting, and do the same ourselves.

Both of our founders are seasoned operators who have founded and sold multiple companies. We’ve 4x’ed our company size over the past year and are looking for someone who’s hungry and wants to grow in a fast-scaling company.

Our core values:

• Highly enthusiastic. We’re curious about how the world works, care a lot about our work, and are excited to take on new projects.
• Empowers others. We’re here to help our teammates be their best selves and help nurture their growth.
• Wins. We’re tenacious in our ability to get something done and be a force of nature.
• Proactive and with a growth mindset. We’re interested in the continuous improvement of ourselves and our team’s processes.
• Creative and willing to take calculated risks. We’re not afraid to try new, crazy ideas and know that it’s the 1% of ideas that do work that can skyrocket our business.
  
  

About the role:

Job Title: Sourcing Specialist for Online Campaigns

Working Schedule: Full Time | 40 hours per week | Flexible

Type of Contract: Independent Contractor

Salary: up to PHP 35,000

Duties and Responsibilities:

• Sourcing and Candidate Research:
• Utilize online recruiting tools and databases (e.g., LinkedIn Recruiter, Boolean search) to identify high-potential candidates.
• Conduct in-depth research on target candidates, including reviewing online profiles, social media presence, and professional achievements.
• Develop and implement creative sourcing strategies to attract passive and active job seekers.
• Stay up-to-date on industry trends and emerging talent pools by attending relevant webinars and conferences (virtually).
• Candidate Engagement and Outreach:
• Draft compelling and targeted outreach messages to initiate conversations with potential candidates.
• Build rapport with qualified candidates via phone, email, or video conferencing, highlighting the company culture and career opportunities.
• Manage the initial screening process to assess candidate qualifications and interest in the company.
• Building a Strong Talent Pipeline:
• Develop and maintain a robust database of qualified candidates aligned with the company's hiring needs.
• Collaborate with hiring managers to understand specific skill sets and experience required for open positions.
• Proactively source and pre-qualify candidates to expedite the interview process.
• Data Analysis and Reporting:
• Track and report on sourcing activities and results, including a number of contacts made and qualified candidates identified.
• Analyze sourcing metrics and identify areas for improvement in sourcing strategies.
• Stay updated on recruiting trends and technologies to optimize sourcing effectiveness.

• Minimum of 2 years of experience in recruitment or a similar role, with a strong understanding of online recruiting tools and techniques.
• Proficiency in Google Workspace, Notion and Applicant Tracking Systems (ATS) like Workable
• Solid experience in creating online marketing campaigns using Meta and other social media platforms.
• Proven ability to identify and attract top talent in a virtual environment.
• Excellent communication and interpersonal skills with the ability to build rapport remotely.
• Strong written and verbal communication skills for crafting compelling outreach messages.
• Ability to work independently, manage time effectively, and meet deadlines in a remote work environment.
• Strong organizational skills with a keen eye for detail.

• Unlimited Paid Time Off (after 3 months probation)
• Permanent WFH

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position:  Social Media Manager/Affiliate Marketing Specialist

Schedule: Monday - Friday, Mountain Time Zone

Salary: up to USD 1,500

About the Company:

We are a dynamic and growing company with a passion for K-pop and the digital marketing landscape. We are looking for a talented and experienced Social Media Manager/Affiliates Marketing Specialist to join our team and help us drive traffic and sales through innovative content and affiliate strategies.

Job Responsibilities:

Social Media Management:

Develop and execute social media strategies to increase brand awareness and engagement.

Create, curate, and manage content across various social media channels.

Write compelling content that resonates with our audience.

Transcribe videos and create engaging posts from them.

Monitor social media trends, K-pop news, and relevant conversations to keep our content fresh and relevant.

Utilize social media tools to analyze performance and drive traffic to our website.

Build and grow our social media following.

Affiliate Marketing:

Develop and manage affiliate marketing programs.

Identify and collaborate with influencers to promote our brand and products.

Track and report on affiliate marketing performance, ensuring goals are met.

Optimize affiliate programs by testing new strategies and partnerships.

Team Management:

Lead and manage a small team of content creators and social media specialists.

Provide guidance, feedback, and support to ensure the team's success.

Qualifications:

• 3+ years of experience in social media management and affiliate marketing.
• Proven experience working with K-Pop content and a deep understanding of the K-Pop industry.
• Strong content writing skills with the ability to create engaging and persuasive content.
• Experience transcribing videos and repurposing content for social media.
• Ability to drive traffic and sales through social media and affiliate marketing strategies.
• Previous experience working with a Korean company (at least 6 months preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.

Responsible for all test activities throughout testing life-cycle of Avaloq solutions for key customer accounts.

Excellent presentation and communication skills and ability to manage stress levels in demanding project contexts.

Your key tasks:

• Define Test Policy and Test Plan
• Provide testing effort estimations
• Monitor and control testing activities against planned budget and quality gates
• Manage defects and reporting
• Design, update and execute functional and business test scenarios and test cases based on functional and non-functional requirements, ensuring their reusability
• Manage test environments (baseline definition and maintenance, assessment on environment readiness)
• Manage tools for testing, tracking defects, statistics and requirements coverage reporting
• Document and evaluate the result of the testing, investigate testing deficiencies
• Contribute to continuous improvement of Test Management processes and procedures

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title:  CG CR Operations Specialist

Salary range: USD 1200-1500/month

Schedule: M-F 9AM - 5PM EST

ABOUT THE COMPANY

The company is a US based consulting company that provides consulting services for law firm owners. We’ve been in business for 7 years and want to grow and expand our team with the right people. Our values include: communication, independence, and integrity.

About the Role:

As the Right Hand Person / Operations Specialist, you will play a crucial role in managing and optimizing our operations. You will be responsible for creating and managing workflows using Airtable, Zapier, and Notion, completing YouTube and ChatGPT courses so you can provide feedback on our YouTube channel, and supporting various writing and technology-related tasks. Your goal will be to handle the smaller operational details so that I can focus on higher-level strategic initiatives for our clients.

Responsibilities:

Operations Management:

• Develop, implement, and manage workflows using Airtable, Zapier, and Notion.
• Identify operational inefficiencies and propose automated solutions using Zapier.
• Maintain and organize data and processes in Airtable and Notion.

Content Creation and Management:

• Assist with YouTube content creation and management, following guidance from provided courses.
• Implement strategies and advice from ChatGPT courses to improve our operations and client offerings.
• Use Canva and have an eye for clean and minimal graphic design.

Writing and Communication:

• Support various writing tasks, including drafting emails, creating content, and preparing reports.
• Ensure clear and effective communication across all platforms.

Technical Support:

Provide technical assistance with various tools and software used in our operations.

Stay updated with the latest technology trends and tools that can enhance our efficiency.

• At least 2 years of relevant experience.
• Proven experience with Zapier (must have ), Airtable, and Notion.
• Strong understanding of workflow automation and process optimization.
• Excellent written and verbal communication skills.
• Ability to take initiative and work independently with minimal supervision.
• Experience with content creation and management, particularly for YouTube.
• Familiarity with ChatGPT and the ability to implement course advice effectively.
• Tech-savvy with the ability to quickly learn and adapt to new tools and software.
• Must work US EST time zone.

The opportunity: 

The Talent Sourcing Specialist plays a crucial role within the Talent Acquisition team, specialising in candidate sourcing and identification. This role is responsible for proactively identifying and engaging potential candidates to build a talent pipeline that aligns with the exciting growth that we’re going through. 

As an Easygenerator Talent Sourcing Specialist you will:  

• Build qualified candidate pipelines for our technical and revenue recruitment, by qualifying candidates through phone screens.
• Collaborate with Hiring Managers and Recruiters to understand, research and create candidate profiles and implement successful sourcing strategies
• Actively search for and engage potential candidates through a diverse array of resources, such as social media, internal databases, job boards, networking, online searches, and events
• Conduct research to identify and propose best sourcing practices, staying updated on emerging industry trends, tools, networking methods, Boolean searches, and other techniques to enhance our sourcing strategy
• Determine the current and future locations of our target talent pools and keep Recruiters and Hiring Managers informed about market dynamics
• Maintain accurate databases of potential and current candidates within the applicant tracking system (ATS) and provide high-quality data for influencing our hiring strategies 

We are seeking an experienced eCommerce Amazon Specialist to manage and manipulate data efficiently while being able to contribute to data-driven decision-making processes. 

Responsibilities

1. Helium 10 Expertise [ keyword research, listing optimization etc]

2. Amazon Flat Files Mastery: Comprehensive knowledge of Amazon flat files for listing creation and updates

3. Keyword Indexing, Ranking, and Monitoring:  Implement strategies for effective keyword indexing and ranking.

4. Product Launch Expert:  Proven experience in planning and executing successful product launches on the Amazon platform.

5. Replenishment Inventory Management: Manage Amazon replenishment inventory, including creating new shipments and optimizing stock levels.

6. Continuous Learning and Adaptability: Demonstrate the ability to learn and master new tools and techniques quickly in the ever-evolving e-commerce landscape.

7. Amazon Reporting and Data Analysis: Utilize advanced Excel, Google Sheets, and other tools to analyze Amazon reporting data.

8. Appeal Writing Skills: Write compelling appeals based on provided inputs to address any issues or challenges that may arise.

• Proven experience as an Amazon Marketplace Manager or similar role.

• In-depth knowledge of Helium 10, Amazon flat files, and replenishment inventory processes.
• Strong understanding of keyword indexing, ranking strategies, and product launches.
• Proficiency in Amazon reporting, advanced Excel, and Google Sheets.
• Exceptional analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, deadline-driven environment.

• Fully remote 

• Full-Time Position
• $7 - $10 USD per hour based on experience

The Talent Experience Specialist is responsible for providing an exceptional experience through best-in-class service! You will manage the Consultant/Contractor experience throughout the assignment life-cycle and will proactively manage communication-related to essential job functions. Additionally, you will be responsible for ensuring our consultants receive superior support to all job-related questions, concerns, or issues.

The Talent Experience Specialist will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use script for Onboarding, Check-in and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with Talent Experience Team to drive service in supporting accounts.
• Weekly call with Talent Experience Team in US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practice” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

Bollore Logistics Philippines, Inc. is currently seeking an IFFO - AirFreight Specialist (Import) to join our team. In this role, you will be responsible for managing the airfreight import operations to ensure smooth execution and timely delivery of shipments.

Key Accountabilities:

1. Ensures that all necessary information and documents concerning inbound cargoes through agents, carriers, and customers are promptly and accurately disseminated to concerned parties.

2. Inquires the departure / arrival of carrier with various shipping lines and airlines / co-loaders

3. In charge of weekly reservation and booking with shipping lines / airlines, upon receipt of Transport Order from ODS

4. Prepare TOR for ODS TOM creation ( if required)

5. Receives shipping instructions and coordinates pick-up arrangements with trucking companies.

6. Ensures clearance of import cargoes are pre-advise to consignee prior the arrival of goods at destination.

7. Prepares billing instructions and eventually send this to Finance Department.

8. Coordinates with airline / shipping line, agents and consignee in obtaining Original Bill of Lading or Waybill, and other documents related with shipment release.

9. Prepares invoices for payment request to consignee upon receipt of the finished process from agents.

10. Prepares request for check/payment for freight and other related bills.

11. Coordinate trucking and/or brokerage requirement of shipment, if required.

12. Assists client on their inquires related to export shipments.

13. Monitors the airline or shipping line acceptance for slots and/or excess strip

14. Monitors possible caged shipment, Sanitary and Phytosanitary Clearances, Flight disruptions (airline failure to uplift), change in routing.

15. Receives and verifies delivery receipts, collects and monitors mailing of pre-alerts; sends arrival alert and documents to consignee as soon as cargo is released from airlines.

16. Performs other functions that may be assigned from time to time

Execute transport orders in the TMS according to SOPs

1. Check all required documents & compliance : commercial invoice, packing list, cargo compliance (nature / geography /..)

2. Perform the transport plan according to CES booking instructions and local & global regulation

3. Produce documentation according to customer profile and country specifics

4. Organize pre & post-carriage with Road department or SSC

5. Input up to date information in the TMS : Tasks, milestones, events, deviations and any other relevant information to guarantee execution of the shipment and data quality according to customer SOP and our internal standards

6. Control detention and demurrage risk

Network interactions

1. Coordinate with COS in case of operational issues and on productivity

2. Coordinate with CES in case of amendment of solution and if needed

3. Coordinate with BPO, SSC and HUB to complete execution

Manage invoicing

1. Perform autorating

- control correct rate application

- If error is identified amend rate and escalate issue to auto rating accountable

2. Post and send customer invoice according to customer SOP and internal standards

3. Assist accountable teams in case of invoicing discrepancies

Order Desk Support

Receive transport order

1. Receive transport order from handover from :

- CSS handover

- End customer contact email - phone

- EDI / Transport Request (TR) - accessible directly in TOM

Record Transport Order

1. Customer transport order creation

2. Transport order qualification: control of price availability, scope of work, 3rd parties, customer specific instructions, documents

3. Acknowledge customer

4. Handover to CES for routing optimization

* in case of EDI / TR record becomes control

Network interactions

1. Connect with CSS in case of missing or wrong price

To be successful in this role, the ideal candidate should have:

• At least theree (3) years of experience in Freight Forwarding/Logistics industry
• Strong knowledge of import procedures, documentation, and regulations
• Proficiency in MS Office applications, Customs, E2M, CW1 and manifest
• Excellent communication and interpersonal skills
• Ability to work independently and handle multiple tasks simultaneously
• Attention to detail and problem-solving skills
• Customer-focused mindset and ability to build strong relationships
• Flexibility to work extended hours when required

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token
• ***By applying to this position, you acknowledged the permission to share and view your resume/profile including confidential and personal information based on the process to evaluate your application and reconsider for other roles within Bollore Group.

Looking to join a revolutionary new company and be part of the even greater things to come?

If you're looking to build your career in an exciting, challenging, and yet fun and rewarding working environment, this is your sign!

Join us, apply NOW!

A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills.

Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists.

They are confident at troubleshooting and investigating they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and, maintain high customer satisfaction.

Responsibilities

• Do inbound calls: Answer, screen and forward incoming phone calls
• Do outbound calls, as well; Call patients for confirmation
• Provide basic and accurate information via phone

• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies Take the extra mile to engage customers
• Take the extra mile to engage customers
• Performs other duties that may be assigned from time to time.

Our must-haves:

• Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS
• Must have a backup internet connection of the same speed, if the primary connection becomes spotty

Note: An online assessment of the workspace will also be part of the recruitment process

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

What we’re looking for:

• Proficiency in Microsoft Office Suite (Excel, Word, etc)
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Customer service attitude

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  SEO Specialist

Working Schedule:  Monday - Friday, 9 AM - 5 PM (EST) | 9 PM - 5 AM (Philippine Time)

Salary Range:  $1300-$2000 / Monthly 

ABOUT THE COMPANY
The company blend top-tier quality with innovation to deliver the purest CBD products on the market. Their broad-spectrum CBD extracts undergo rigorous testing by independent, third-party labs to ensure the highest standards. They are dedicated to offering the best in CBD, supported by their user-friendly service, free shipping, satisfaction guarantees, and US-based customer support.

ABOUT THE ROLE:

We are seeking an enthusiastic and detail-oriented SEO Specialist to join our team. This role involves a variety of tasks aimed at enhancing our online visibility, driving organic traffic, and improving our search engine rankings. The ideal candidate will have experience in SEO or digital marketing, strong analytical skills, and a passion for optimizing web content.

RESPONSIBILITIES:

• Conduct keyword research to identify high-potential search terms
• Perform Google page one heading analysis
• Conduct competitor content audits or content gap analysis
• Build and manage content calendars
• Develop content outlines or briefs based on Google Page One SERP analysis
• Optimize web pages and blog posts for search engines
• Execute on-page SEO strategies
• Perform backlink audits
• Track keyword performance
• Report on rankings and organic traffic
• Perform other related duties as requested

QUALIFICATIONS:

• Experience in SEO, Digital Marketing, or a related field
• Proven experience planning and implementing backlink campaigns
• Working knowledge of Google Analytics and backlink tools
• Strong analytical, communication (verbal and written English), and problem-solving skills
• Backlink reach out experience (preferred and big plus)
• Experience in the health & wellness or health supplement industry (preferred and big plus)
• Minimum 5 years of experience in the same role

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.

As a Recruitment Sourcing Specialist you will collaborate and knowledge share across the whole Allegis Global Solutions client portfolio. Building relationships with key stakeholders, maintaining a positive 'can-do' attitude and being persistent in delivering a world-class service are all attributes that are required for this role.  

The key focus for a Recruitment Sourcing Specialist is to execute sourcing strategies and plans focused on passive candidates, with the aim of achieving high quality, cost effective and timely filling of roles. You will work closely with the onsite Recruitment Relationship Manager to provide input into sourcing strategy and real-time feedback on sourcing strategy effectiveness. 

Reporting into the Recruitment Sourcing Team Lead, you will assist in driving best practice sourcing strategies and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.   

Your duties may include, but are not limited to:

• Implementing the sourcing strategy and sourcing qualified candidates for open positions in a designated functional area of the client’s organization.
• Utilizing a variety of sources in line with the client’s branding and social media policies with a focus on direct sourced (passive) candidates.
• Responsibility for being the first point of contact for candidates, delivering exceptional candidate care and ensuring that candidates are effectively pre-screened before inclusion into the recruitment process.
• Qualifying candidates for skill, cultural, and motivational fit, utilizing behavioral based approach and screening criteria defined by the client.
• Maintaining timely and accurate information on all candidate interactions in the database.
• Proactively pipelining talent and creating pre-qualified candidate talent pools in line with the client’s workforce plans.
• Maintaining contact with existing talent pool candidates to obtain and capture up to date market intelligence and briefing them on potential current and future opportunities.
• Assisting with development and implementation of candidate initiatives such as candidate newsletters, marketing campaigns, sourcing strategies, etc.

About You

You are passionate about Group Controlling. You understand complex systems and can explain them in a simple way to colleagues and management. You keep manuals up to date and you love to elaborate concepts and to bring them to implementation. You can think out of the box and come up with solutions and proposals for various challenges.

We are in the middle of our S4H project. You will follow closely the controlling streams and will support the controlling team in many tasks related to the SAP project. Furthermore, you will be involved in various processes in the Group Controlling team and will be responsible for activities in the monthly closing process, support the constant further development of controlling guidelines and activities and will support to organize the yearly budget process and monthly forecast.

Your Responsibilities:

• Support the SAP project with many controlling related tasks and activities
• Creation of controlling manuals and assist in defining, improving and updating our internal controlling standards and processes
• Support to steer the group wide financial planning activities (budget, forecast)
• Ad-hoc analysis
• Responsible for group controlling tasks in the monthly closing process
• Support the further development of the monthly management report and KPI
• Your reporting line is to the Head Group Controlling