Total 999 it support executive job vacancies in Taguig, Metro Manila

Salary: P40,000 to P60,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM – 5:00 PM AEST)

What are we looking for?

Skills Required:

• 3+ years solid Executive Assistant experience supporting senior management preferably for an Australian business.
• Strong experience with LinkedIn for professional networking.
• Experiencing managing appointments and emails for executives.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Nice to Have:

• Australian Client Experience
• Recruitment Firm Experience
• LinkedIn Proficiency

What will you do?

Recruitment Coordination:

• Format and prepare profiles for Associate Advisors and ensure timely submission.
• Conduct LinkedIn outreach activities, including connecting with: Senior Managers in Public Practice, Senior Managers in Public Practice, Tax Accountants in Public Practice, Assistant Manager Accountants in Public Practice, Mortgage Brokers and Loan Processors in Sydney and Melbourne.

Client and Candidate Communication:

• Follow up with candidate feedback with clients.
• Maintain a record of firms currently hiring based on job advertisements and identify relevant contacts on LinkedIn.

Job Market Research:

• Monitor Seek ads focusing on positions such as: Associate Advisors, Financial Planners, and Client Services Managers in Brisbane, Melbourne, and Sydney.
• Document and track information for all hiring firms and their respective contacts.

Administrative Support:

• Maintain accurate and up-to-date records of all recruitment activities and communications.
• Assist in the preparation of recruitment reports and updates for the management team.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2 days/week, Office-based; 3 days/week, Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client, located in Australia, possesses 15 years of experience in assisting businesses in constructing efficient and prosperous hybrid teams. They achieve this by integrating the client's existing team with offshore talent. Utilizing their extensive expertise, they are able to optimize productivity, foster collaboration, and deliver cost-effective outcomes.

#ConnectOS #ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position : App Developer

Working Hours : Monday - Friday; 40 hours/week

Salary: USD 2,500 - USD 3,500/month

About:

We are looking for a skilled app designer that would be capable of helping us develop and integrate

new apps to support our existing meter line that services the window industry.

Main Responsibilities:

• Collaborate with our team to design, develop, and deploy cutting-edge mobile applications for both iOS and Android platforms.
• Write clean, maintainable code while adhering to best practices and coding standards.
• Conduct thorough testing to ensure optimal performance, usability, and reliability across various devices and OS versions.
• Continuously explore new technologies and frameworks to enhance the functionality and user experience of our apps.
• Work closely with designers, product managers, and other stakeholders to translate requirements into technical specifications. orders.

• At least 6 - 8 years of experience as an App Developer
• Proficiency in app development for both Apple (iOS) and Android platforms, with a strong portfolio showcasing your work.
• Must be able to handle working with Bluetooth, developing voice to text, using GPS location, incorporating photos and photo markups, exporting to email .txt, .csv, .pdf files of collected data.
• Extensive experience with programming languages such as Swift, Objective-C, Java, Kotlin, or React Native.
• Solid understanding of mobile app architecture, UI/UX design principles, and responsive layout techniques.
• Familiarity with version control systems (e.g., Git) and agile development methodologies.
• Excellent problem-solving skills and the ability to troubleshoot complex issues independently.
• Strong communication skills and the ability to work effectively in a collaborative team environment.
• Should be accessible for calls to UK between 8 am-1 pm London Time, with occasional discussions with the US in CST (7-9AM CST)

Bonus Skills:

• Experience with cross-platform development tools like Flutter or Xamarin.
• Knowledge of backend development technologies (e.g., Node.js, Django, Firebase).
• Understanding of app security practices and data protection regulations.

We are looking for a Customer Support Specialist with excellent communication skills and who enjoys putting our customers first to join our customer support team. In this role you will be reporting to our head of customer support and deliver flawless customer experience by providing ongoing support and help our customers with building amazing e-learning content. Your overall goal is to achieve high customer satisfaction and contribute to the success of our customers. 

At Easygenerator we have a very ambitious support team and we ensure that our customers get all the support they need as fast as possible. We pride ourselves with a minimum CSAT of 95% and a first response time median of less than 5 minutes and we are currently over achieving that. We need a dedicated Customer Support Specialist to keep our customers more than satisfied. 

Overall, your tasks will be the following: 

• Interact with customers through multiple channels (chats, emails, and calls) 
• Sharing best practices and recommendations 
• Register customer responses, complaints and remarks and handle requests for assistance 
• Collaborate cross-functionally with other teams (sales, development, marketing, and testers) 
• Contribute to overall improvement of internal processes and be the voice of customers in our team  
• Be able to achieve the minimum successful indicators for our KPI’s 
• Strive to keep our customers satisfied 

Position: Web Solution Engineer

Work Hours (Client): Mondays to Fridays, EST

Pay Range: $1200 - $1800/month 

Location: Fully Remote

Responsibilities

• Assess current technology used and develop steps and processes to improve
• Work alongside account management, operations, customer service and data teams to monitor product performance and resolve bugs/issues
• Monitor merchant’s international site performance, ensure smooth performance, and take process improvement and Merchants’ feedback, input and requests back to the Product and Engineering teams
• Provide ongoing education and technical assistance to internal teams and OpenBorder merchants
• Support the Sales and Product teams in introducing OpenBorder solutions to merchants and partner

• 2+ years experience in project management & engineering
• 2+ years experience in solution design / integration with direct client interaction, in SaaS-based environment - technical sales or solutions engineer role preferred
• BS/Master’s degree in Computer Science or another technical field
• Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
• Firm understanding of systems integration concepts and API implementation
• Strong understanding of go-to-market strategies and sales enablement needs is a plus
• Established problem-solving skills and troubleshooting abilities
• 1+ previous experience in eCommerce and Logistics/Operations environment is key
• Knowledge on Shopify and other eCommerce solutions is key
• Ability to multitask and work well under deadlines in a fast paced environment

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.

Responsibilities:

• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases.
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries.  

We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Specialist team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.

Responsibilities:

• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases.
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL DO:

• Drives issue resolution by making critical decisions that may impact multiple clients’ processing.

• Proactively investigates known and unknown error conditions and follows prescribed error correction procedures when they apply.

• Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment.

• Maintains peak performance at full capacity for all systems.

• Follows new/improved work procedures where appropriate, tests and implements program and/or systems changes, responds to processing problems and exercises sound judgment to make client impacting processing adjustments.

• Recognizes abnormal processing conditions and makes appropriate response decisions.

• Follows escalation procedures when appropriate to resolve errors in a timely manner.

• Makes use of available documentation to resolve errors and identifies/implements documentation gaps.

• Recognizes and implements/automates process enhancements.

• Monitors and responds accordingly to an array of system and application generated messages.

• Responds in a timely manner to questions and requests from incoming calls and incident tickets.

• Proactively maintains contact with clients and serves as client advocate to internal organizations.

• Analyzes problems/trends with client systems and applications and takes steps to avoid recurrence.

• Works on internal and external projects of various sizes, complexity.

• Contributes to existing and develops new solution approaches to the IT environment.

• Other related duties assigned as needed.

WHAT YOU BRING:

• At least 3-6 years of experience as Service Desk Technical Support (L2/L3 Support)

• Hybrid setup and must be willing to report to the office twice a week. Office location is at Ecoplaza Bldg, Magallanes, Makati

• Must be willing to work on night shift and shift schedules if needed

• Experience in Citrix Troubleshooting

• Experience in Active Directory

• Experience in MS Exchange Server

• Experience in Server Troubleshooting

• Experience in Desktop Troubleshooting

• College Undergraduates and Non-Bachelor's Degree holders are welcome to apply

• Demonstrated knowledge of FIS products and services, financial services industry and mainframe and/or open systems operating systems

• Knowledge of clients objectives/business priorities and FIS role in achieving

• Ability to effectively use production control tools and resources encompassing mainframe, open system processing, processor link/Connex software, ATM’s, environments

• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Ability to persuade and influence others on the best approach to take

• Ability to multi-task, deal with predefined deadlines

• Flexibility, versatility, dependability, positive outlook, strong work ethic

• Resourceful and proactive in gathering information and sharing ideas

• Ability to analyze all system processing delays, failures and errors to determine the appropriate action necessary for resolution

• Ability to use troubleshooting applications and tools for first and second level issues

• Ability to use and reference system related documentation

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Executive Assistant is responsible for managing the administrative and logistical needs and providing secretarial services to the Pilmico Executives.

Secretarial Function

• Schedule meetings and manage appointments of the executives and affiliates, dealers, bankers, and other important clients ensuring that the schedules are organized properly.
• Perform secretarial works such as placing and screening calls for the executives, sending and delivering messages to concerned personnel, screening incoming mails, and other related tasks ensuring that important communications are prioritized and coursed through concerned personnel
• Maintain files and records ensuring easy retrieval when needed while safeguarding security and confidentiality of sensitive documents
• Prepare meeting agenda and important notices ensuring that attendees to meetings are properly informed
• Prepare business correspondences to concerned parties as needed
• Prepare annual budget of the executives ensuring that the proposed budget is realistic and in line with the organization's work plan
• Coordinate with travel agent regarding the purchase of boat and plane tickets for PFC and PANC executives, hotel accommodation & hotel transfers, and renewal of passports and facilitation of visa applications ensuring that travel requirements are accomplished and arrangements are properly coordinated
• Process purchase request for executives admin related requirements such as cabinets, chairs, tables, tool of trades and coordinate with the buyer for quotation and sampling ensuring that the sample meet the specified requirements
• Coordinate with the admin the renewal of the mobile plan of the executive and monitor usage of company-issued cellular phones ensuring that problems are promptly reported to the telecommunication company and that cost consumption for official calls remains within budget
• Make cash advances for executive needs such as travel allowance and meeting ensuring that these are properly and timely liquidated

About Pearl:

Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers looking to make full-time hires they can continuously mentor and promote.

Note: Please avoid submitting multiple applications; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the team handling your application.

About the job:
Role: Executive Assistant
Work schedule: Full Time | 40 hours per week | 9 AM to 5 PM Eastern Time (can be flexible)
Salary Range: US$ 1,300 - US$ 1,500.00 per month (Dependent on your skills and experience)

About the Role:

As an Executive Assistant, you will play an integral to the smooth operation of the executive team, starting with onboarding and training to familiarize themselves with company processes and tools. They will also manage executive calendars, arrange travel plans, and assist with operational support, ensuring a seamless workflow. This position offers a unique opportunity to work closely with a talented team on a mission to transform lives through innovative AI-driven cell therapy solutions.

Duties and Responsibilities:

• Scheduling/Time Management: Managing complex calendars for the CEO and five other founders, scheduling meetings, and setting timely reminders.
• Travel Management: Arranging domestic and international travel, including flight reservations, hotel accommodations, and other transportation needs.
• Administrative Tasks: Managing logistics for events, including internal team on-site, company events, and conferences.
• Operational Support: Assisting with ad-hoc projects, research, and analysis, such as expense tracking, invoice processing, and other administrative tasks as required.

• At least 2 years of experience as an Executive Assistant
• Is proficient in the ff tools: Gmail, Slack, WhatsApp, Notion, Google Calendar, Clockwise, DocuSign, Microsoft Office (MSFT), Brex & Notion
• Self-motivated & Proactive: Works independently with minimal supervision, takes initiative, and finds creative solutions.
• Calm Under Pressure: Maintains composure in a fast-paced environment with changing priorities.
• Time Management & Multitasking: Excellent at managing time and handling multiple tasks efficiently.
• Detail-Oriented & Organized: Meticulous and highly organized in all aspects of work.
• Effective Communicator & Tech-Savvy: communicates clearly with team members and clients; comfortable with learning and using new software tools.

• Fully Remote Role
• HMO coverage on your 30th day
• Avenues for career progression and development, potential to advance into leadership roles
• Fast-paced, exposure to the talented team working on the impactful mission

LOOKING FOR FILIPINO CANDIDATES, RESIDING IN THE PHILIPPINES

Position                   : Outsource Business/Sales Development Representative

Working Hours       : Flexible with 4 hours overlapped in Easter time

Salary                      : $900 - $1,400/ month (depending on experience)

Holiday                    : TBD

Job Overview:

Our client is looking for a proactive Sales Development Representative (SDR) to join their team. As an SDR, you will play a pivotal role in identifying, qualifying, and nurturing relationships with potential investment prospects who align with our investment criteria. You will be the first point of contact with prospects, leveraging your sales acumen to initiate conversations and set up meetings for our investment managers.

Objectives of this Role:

• Represent the company's investment criteria and value proposition effectively, using deep industry knowledge and research to articulate how our partnership can benefit potential portfolio companies.
• Generate qualified leads and cultivate relationships with warm prospects to uncover new investment opportunities.
• Manage and maintain a pipeline of prospective companies, ensuring timely engagement and progression through the investment evaluation process.
• Contribute to refining and implementing best practices for lead generation and outreach strategies tailored to the B2B SaaS sector.

Responsibilities:

• Utilize tools such as LinkedIn, HubSpot, and Outreach.io to identify and reach out to potential investment prospects.
• Conduct outreach via email, phone calls, and social media to understand prospect needs and qualify them as potential investment candidates.
• Collaborate closely with our investment team to coordinate and schedule meetings between qualified prospects and investment managers.
• Report regularly to the General Partner on lead generation activities, progress against targets, and market feedback.

• 1-5 years of experience in sales development, business development, or a related role, preferably within the B2B SaaS industry.
• Strong communication skills, both verbal and written, with the ability to engage and build rapport with senior executives and decision-makers.
• Proven track record of exceeding lead generation targets and achieving sales quotas.
• Familiarity with CRM software (HubSpot, Salesforce, etc.) and sales engagement tools.

Preferred Skills and Qualifications:

• Experience specifically as a Sales Development Representative (SDR) within the B2B SaaS industry, demonstrating success in identifying and qualifying leads.
• Ability to creatively solve problems, with strong analytical skills to assess potential investment opportunities.
• Desire to grow within a sales organization and contribute to the strategic goals of a dynamic investment firm.

Position : Import Coordinator

Working Hours : Monday - Friday; 9AM -5Pm EST

Salary: USD 800 - USD 2,000/month

About:

This role will manage the day-to-day flow of packing lists and container reconciliations, assisting the import department in

meeting production needs. This role demands a detail-oriented professional capable of handling large volumes of data accurately in a dynamic, fast-paced environment.

Main Responsibilities:

• Upload all packing lists into our ERP system, ensuring accuracy and compliance.
• Compare the Weekly Bookings Report with received documentation to verify all shipping documents are entered into our ERP system.
• Retrieve open POs from the vendor portal and distribute them to factories weekly.
• Identify and rectify errors on packing lists, communicating with overseas factories as needed.
• Reconcile purchase orders and containers with the warehouse as needed.
• Save all documents in Document Manager.
• Prepare and process One of a Kind (OAK) sample tags for new designs in the sample showroom.
• Create and submit tasks in Asana for all back labels and POP for all POE/FOB

orders.

• Minimum of 2 years of relevant work experience preferred
• Familiarity with shipment documents.
• Proficient in Excel with a strong ability to manipulate files to meet portal upload specifications.
• Excellent analytical, problem-solving, and organizational skills.
• Detail-oriented with the capability to handle large volumes of data accurately.
• Ability to work in a fast-paced environment.
• Effective communication skills for collaboration with cross-functional teams.
• Adaptable and responsive to changing requirements in a dynamic environment.

LOOKING FOR FILIPINO CANDIDATES, RESIDING IN THE PHILIPPINES

Position                   : Utilization Review Nurse

Working Hours       : Monday-Friday: 8:00 AM – 5:00 PM Easter time

Salary                      : $1,200 - $1,400/ month

Job Summary:

The Utilization Review Nurse performs an integral role in our utilization review process by performing record review/case summaries, selection and application of guidelines/literature, quality assurance of physician reviewer reports, and administrative support, including phone and email, for both clinical and non-clinical staff.

Essentials Duties and Responsibilities:

To perform this job successfully, the employee must be able to efficiently and effectively perform each of the following essential functions. Reasonable accommodation may be made for individuals with disabilities.

These duties include but are not limited to:

• Perform all aspects of Utilization Review for Workers' Compensation and group health peer and independent reviews including record summarization and application/interpretation of literature/guidelines. 
• Serve as a liaison between physician reviewer staff and senior clinical leadership.
• Quality Assurance of independent and peer reviews prior to client-side submission.
• Assist the Case Analyst in times of high volume or coverage with administrative tasks such as phone or email support. 
• Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory and governmental agencies, attorneys, or members of the business community.  Ability to write letters, memos and reports that conform to prescribed style, format and grammatical correctness. Ability to effectively present information to top management, in claims and client settings. Strong written and verbal communication skills to effectively communicate with injured workers, medical professionals, employers, claims staff and others. 
• Math Skills: Ability to calculate percentages and statistics in compiling quality management reports.  Ability to convert statistical information into appropriate graphs for data analysis.
• Reasoning Skills: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical and/or clinical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Must have strong organizational, problem solving and time management skills. Sound professional judgement.

• At least 2 years of experience as a Workers Compensation Utilization Review Nurse in a US setting is required
• Must be a registered nurse in the Philippines; USRN licensed is a plus
• Ability to research relevant literature 
• Proficiency with Microsoft Office programs 
• Strong oral and written communication skills
• Strong statistical skills for compiling and presenting data
• Understanding and ability to apply quality assurance concepts

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Executive Assistant
Work Hours: M-F 5:00 PM to 5:00 AM Manila time 
Pay Range: $1100 - $1500 monthly

Duties and Responsibilities:

• Support the Chief Executive across a variety of domains.
• Project Management
• Calendar Management
• Email Management
• Special Tasks
• Light Management Work
• Reviewing Metrics
• Customer Service
• Research
• Personal Tasks for CEO

• Tools: Canva, Google Workspace, Office 365, project management tools experience, Monday.com is a plus
• Excellent verbal and written English communication skills
• Seeking a generalist
• Experience in Direct Marketing, E Commerce, Online Sales, Social Media is a plus.
• 5-10 years of experience in the same role
• Strong preference for an experienced candidate who knows how to develop the EA position as the client has never had an EA before. Seeking an experienced, reliable, problem solver, autonomous, proactive, and productive candidate

We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Data Analyst 1

Working Hours : Full-Time; US Mountain Time Zone Work Hours

Salary: USD 1,500 - USD 2,000/month

Seeking Analytical Minds: Our client is seeking a Data Analyst with strong spoken English skills and

an interest in artificial intelligence. In this role, you will be tasked with reviewing popular analytics

tools to see how they compare across core competencies, recording yourself as you review the

tools.

This is an incredible chance to work from the comfort of your homeland while making a significant

impact on the global stage. Join us and discover a world of possibilities right from where you are.

Main Responsibilities:

• Record video walkthroughs of popular analytics tools and groundbreaking new AI features
• Collect, clean, and analyze data to identify trends, patterns, and insights
• Develop and dashboards and reports
• Write complex SQL queries to extract and manipulate data from various databases

• Excellent spoken English skills
• Minimum 2 years of experience as a Data Analyst
• Proficient in Power BI and Tableau for data visualization
• Strong experience with SQL for data extraction and manipulation
• Experience teaching English or experience living in an English speaking country will be a big plus but not required.

We are seeking a detail-oriented and organized Finance Coordinator to join our team. The successful candidate will support the finance department in various tasks, ensuring smooth operations and compliance. The ideal candidate will be proactive, able to handle multiple tasks efficiently, and possess strong communication skills.

Key Responsibilities:

• Project Assistance within the finance team - eg tracking deliverables, scheduling follow up calls, meeting notes and actions. 
• Maintaining and tracking version control on all finance key policies.
• Assisting with maintenance and creation of key finance documents into Turnitin branding.
• Process and manage employee expense reports for XLT members in Finance.
• Organize and maintain financial records and databases, ensuring data integrity and confidentiality.
• Coordinate and manage the calendars for the finance team.
• Assist in the coordination of a compliance calendar for all deadlines within finance.
• Create and share an internal update on deadlines monthly for leadership
• Support recruitment activities within the finance department. 
• Assist with onboarding and offboarding activities within the finance department.
• Handle various administrative tasks to ensure the smooth operation of finance functions.
• Update KPIs and distribute to management.
• Ensure all SOPs are created and tracked centrally.
• Adhoc projects as required.

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

LOOKING FOR FILIPINO CANDIDATES

Position : Head of Finance 

Work Hours (Client) : M-F, 9am-5pm PST timezone 

Holidays : US Holidays       

Pay Range : $2000 - $3000/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

We are one the fastest growing online fitness companies in the world. Led by a veteran executive team with a track record of success and over 28 years of experience in the online health and fitness industry. We’ve helped over 100,000 individuals achieve their goal weight through expertly crafted plans tailored to their unique hormonal profile. They are committed to equipping each individual with the tools necessary for sustained, long-term weight management that aligns with their individual lifestyle and preferences.

Duties and Responsibilities:

The role of Head of Finance and Certified Public Accountant (CPA) represents a pivotal position within the client's business, embodying a fusion of financial stewardship, strategic leadership, and regulatory compliance. This essay provides a comprehensive overview of the responsibilities and requirements associated with this multifaceted role.

Specific Duties and Responsibilities:

• Managing the financial reporting for the organization. This includes monthly financial reporting, budgeting and forecasting, 
• Financial plans and all statutory financial reporting
• Providing sound financial support and insights to enable the ELT to make critical business decisions
• Presentation of financial results and insights to the Executive Team
• Play a key role in the formulation of the business's strategy
• Managing and overseeing the taxation affairs of the organization and liaising with the external tax firm for specialist advice
• Managing and overseeing the cash flow of the company and ensuring it has the appropriate controls
• Managing and overseeing the company's banking and borrowing arrangements
• Managing and overseeing the company’s financial systems
• Investment appraisal and analysis
• Presenting results to non-finance people to understand
• Accounts Payable, Accounts Receivable, Tax, Treasury, Payroll, Financial and Management Accounting functions.
• Risk Management to ensure the business has a solid risk framework in place
• Advising and implementing best practice methods to increase revenue and reduce costs
• Managing and tracking budget and accounting information including billing, collections, and tax information

Candidates with an understanding of marketing or direct response marketing experience would be ideal. Calculating customer lifetime value, AOV, or CAC will be a part of the role.

Minimum Requirements:

• BSc/BA in Accounting, Finance or relevant field.
• Candidate with MSc/MBA or relevant certification (e.g. CFA/CPA) is a plus.
• 5+ years of experience and proven work experience as a Head of Finance, Director of Finance or similar role.
• Candidates must have experience in US Taxes.
• In-depth understanding of cash flow management, bank reconciliation and bookkeeping.
• Hands-on experience with budgeting and risk management.
• Excellent knowledge of data analysis and forecasting models.
• Proficiency in accounting software like Quick books or other relevant accounting tools.
• Excellent English Communication Skills
• Solid analytical and decision-making skills.
• Leadership abilities.
• Must be confident, passionate, and very willing to work to grow the company through this role.
• Looking for very talented, very qualified talent with a breadth of experience.
• Someone who is looking to be a part of a growing team, work across multiple businesses, and contribute to the growth of a startup.

1 week PTO/ year

Position : E-commerce Operations Specialist

Schedule : 9AM to 5PM EST

Salary Range : 1200 to 1400 USD TBC

About the company: 

We are seeking a highly skilled and motivated E-commerce Operations Specialist to join our team. In this role, you will be responsible for creating and managing landing pages on Funnelish and Shopify, developing our Shopify store, generating complex marketing spreadsheet reports, managing inventory, communicating with our tech providers to ensure smooth operations, and taking ownership of all things tech.

Responsibilities:

• Funnel Building and Maintenance - Develop, optimize, and maintain sales funnels using Funnelish, ensuring all technical aspects are functioning correctly.
• Landing Page Creation -  Build and maintain landing pages on Shopify using code and page builders such as Funnelish and PageFly.
• Shopify Store Development and Product Management - Develop and optimize our Shopify store to enhance user experience and drive sales. Manage product listings, descriptions, and updates to ensure accuracy and attractiveness.
• Marketing Data Analysis - Create and manage complex marketing spreadsheet reports using Google Sheets, including advanced formulas and pivot tables.
• Inventory Management - Develop and maintain Google Sheets for automated inventory projections and manage inventory effectively.
• Technical Communication - Serve as the main point of contact with tech providers to resolve bugs and    implement updates as required by the team.
• App Management - Oversee all Shopify apps, including subscription apps like Appstle, reporting apps, profit/loss apps like BeProfit, shipping label apps, customer service apps, and email marketing apps.
• Process Building - Build and enhance processes to ensure efficient operations and seamless     integration across all departments.

• Perfect English, equivalent to USA native speaker.
• Minimum of 2+ years of experience in a similar role involving tech-related tasks and process building.
• Proficiency in creating landing pages with at least 2+ years of experience using any page builder. Experience with Funnelish and PageFly is preferred.
• Strong problem-solving skills with a proactive attitude towards overcoming technical challenges.
• Excellent communication skills to effectively work with software providers and internal teams.
• Expertise in Google Sheets, including the ability to create and maintain complex formulas, pivot tables, and automated reports.
• Ability to act as the glue for all teams and tech, taking ownership of all technical responsibilities.
• Experience managing Shopify apps and understanding their integration and functionality.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES​​​​​​​

Position: Video Editor
Work Hours: M-F, 8 AM-4 PM CST|Flexible with 4 hours overlap with client
Pay Range: $1100 - $1200 monthly

Duties and Responsibilities:

• Build and edit video content for ads and social media campaigns using provided content.
• Create engaging videos ranging from 10 to 45 seconds in length.
• Incorporate multiple clips, trending music, voice-overs, and copy overlays to enhance video content.
• Optimize videos for various social media platforms, ensuring adherence to platform-specific guidelines.
• Collaborate with the marketing team to understand project requirements and deliver high-quality videos that meet campaign goals.
• Stay updated on the latest trends in video editing, social media, and digital advertising.

Minimum Requirements:

• 4 to 7 years of experience in creating video content for organic social media and paid ads.
• Proficiency in video editing software such as CapCut and Adobe Premiere Pro.
• Experience with Slack for communication and project collaboration.
• Knowledge of editing videos specifically for Instagram is highly desirable.
• Strong portfolio showcasing your ability to create engaging short-form videos for social media and advertisements.
• Excellent attention to detail and ability to meet deadlines.
• Strong communication and collaboration skills.
• Ability to stay current with industry trends and implement new techniques.

Preferred Qualifications:

• Experience in editing short-form videos for social media platforms like Instagram, Facebook, TikTok, and YouTube.
• Knowledge of motion graphics and animation.

​​​​​​​We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

LOOKING FOR FILIPINO CANDIDATES

Position : Accounts Receivable Specialist

Work Hours (Client) : M to F, 10am-6pm EST

Holidays :       TBD

Pay Range : $1000 - $1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Process accounts and incoming payments in compliance with financial policies and procedures
• Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data
• Prepare bills, invoices, and bank deposits
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
• Verify discrepancies and resolve clients’ billing issues
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Generate financial statements and reports detailing accounts receivable status
• Email communication with clients regarding invoice related inquiries
• Process reimbursements and commissions for internal team members
• Act as a knowledge resource for internal stakeholders and provide answers to critical invoice related inquiries

Minimum Requirements:

• Experience working with SaaS companies
• 1-3 years of proven work experience as an Accounts Receivable Specialist
• Excellent communications skills
• Strong attention to detail
• Experience with Microsoft Excel or Google Sheets

The Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and implementation of HR strategies, policies, and practices that support the NGO’s mission, enhance employee engagement, and comply with local regulations.

Key Responsibilities:

1. HR System Setup and Strategy Development:

• HR Infrastructure: Design and implement a comprehensive HR infrastructure that supports the NGO’s strategic goals and operational needs.
• Policy Development: Develop and standardise HR policies and procedures across regions, ensuring compliance with local labor laws.
• Strategic Alignment: Align HR strategies with the NGO’s mission, vision, and organisational goals to drive effectiveness and efficiency.

2. Recruitment and Talent Management:

• Job Design: Develop detailed job descriptions and specifications for all positions.
• Recruitment Processes: Establish and lead a streamlined recruitment process, including job postings, candidate screening, and interview protocols.
• Onboarding: Design and implement an effective onboarding program to integrate new hires smoothly into the organisation.

3. Hiring and Setting Up HR Team:

• Team Hiring: Take responsibility for hiring and setting up the regional HR team. Define roles, recruit, and onboard HR staff in each operational country.
• Team Development: Mentor and develop the HR team to ensure they have the skills and knowledge needed to support the organisation effectively.

4. Employee Relations and Engagement:

• Work Environment: Create and maintain a positive, inclusive, and collaborative work environment.
• Conflict Resolution: Address employee grievances and mediate conflicts, ensuring fair and consistent resolution.
• Engagement Programs: Develop and implement employee engagement initiatives to foster motivation and commitment.

5. Training and Development:

• Needs Assessment: Conduct training needs assessments to identify skill gaps and development opportunities.
• Program Development: Develop and deliver training programs and professional development opportunities to enhance employee skills and performance.

6. Compliance and Risk Management:

• Legal Compliance: Ensure all HR practices comply with local labor laws and regulations in Taiwan, Nepal, the Philippines, and Malaysia.
• Risk Mitigation: Develop and implement risk management strategies to address potential HR-related risks and ensure organisational resilience.

7. HR Administration and Systems:

• HRIS Implementation: Select, implement, and manage an HR Information System (HRIS) to streamline HR processes and data management.
• Payroll and Benefits: Oversee payroll processing, benefits administration, and ensure accurate and timely compensation for all employees.
• Employee Records: Maintain accurate and confidential employee records in compliance with legal and organisational requirements.

8. Reporting and Analysis:

• HR Metrics: Establish and monitor key HR metrics to assess the effectiveness of HR practices and inform strategic decisions.
• Regular Reporting: Prepare and present regular HR reports and analytics to the Executive Director and other stakeholders.

9. Outsourcing and Vendor Management:

• Outsourcing Decisions: Identify HR functions suitable for outsourcing and manage relationships with external HR service providers.
• Vendor Performance: Monitor the performance of outsourced functions to ensure they meet the NGO’s standards and requirements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Experience:

• Minimum of 5-8 years of experience in HR management, with at least 3 years in a regional or multi-country role.
• Proven experience in setting up and implementing HR systems and strategies from the ground up.
• Experience in hiring, developing, and managing an HR team.
• Familiarity with HR practices and labor laws in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies:

• Strong knowledge of HR principles, practices, and employment laws.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organisational and project management skills.
• Proficiency in HRIS and other HR software.

Personal Attributes:

• Passionate about children's education.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.

• Competitive salary
• Relocation support provided
• 2 weeks paid annual leave
• Possible hybrid working structure
• Rewarding and meaningful job that makes an impact on children's education