Total 1,086 it support executive job vacancies in quezon city metro manila

ABOUT US 

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalized service and our in-depth knowledge of the markets we serve. 

HEADLINE 

Are you an experienced tech enthusiast with a passion for managing and training a future team of IT Helpdesk professionals in Level 1, 2, and 3? Do you have experience establishing processes and policies to optimise helpdesk support operations? If yes, we have an exciting opportunity for you to join our valued client, a business service industry company based in Queensland, Australia. 

We are seeking an IT HELPDESK TEAM LEAD to be responsible for establishing and leading a team of talented IT professionals, ensuring the delivery of exceptional IT support services to an Australian company. 

This is a full-time role, Monday to Friday, Dayshift. 

This is an Office-Based position in central Cebu City. 

The expected start date is February 2024. 

ABOUT THE ROLE 

We are seeking a highly skilled and motivated IT Helpdesk Team Lead to pioneer our IT team in Cebu, Philippines, on behalf of a leading Australian company. As the Team Lead, you will be responsible for establishing and managing the offshore IT support operations, leading a team, and ensuring the delivery of exceptional IT support services. In the first six months, you will have the opportunity to showcase your leadership capabilities, assist in the hiring and building of a new team, and utilise your proven experience in establishing processes and policies to set up and enhance our helpdesk support operations. This is a leadership role that requires strong supervisory skills, a deep understanding of IT support processes and the ability to drive success in a dynamic and multicultural work environment. 

 

RESPONSIBILITIES 

LEADERSHIP AND TEAM MANAGEMENT 

• Lead and inspire a team of IT professionals, fostering a positive and collaborative work environment. 

• Set clear goals and objectives for the team, monitor performance, and provide regular feedback and coaching. 

• Promote a culture of continuous learning and professional development within the team. 

• Manage scheduling, workload distribution, and resource allocation to ensure efficient operations. 

• Foster effective communication and collaboration between the offshore team in Cebu and the Australian counterparts. 

OFFSHORE IT SUPPORT OPERATIONS 

• Develop and implement IT support processes and procedures to ensure timely and effective resolution of technical issues. 

• Oversee the handling of IT support tickets, ensuring adherence to service level agreements (SLAs) and customer satisfaction targets. 

• Monitor and analyze performance metrics and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. 

• Collaborate with the Australian counterparts to align processes, share best practices, and ensure seamless service delivery. 

CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT 

• Ensure high levels of customer satisfaction by delivering excellent IT support services and solutions. 

• Serve as a point of escalation for complex technical issues and customer concerns, providing timely resolution and maintaining strong client relationships. 

• Develop and nurture relationships with key stakeholders, both internally and externally, to understand their IT support needs and align services accordingly. 

• Regularly communicate with clients to gather feedback, address any issues, and identify opportunities for service enhancement. 

CONTINUOUS IMPROVEMENT AND INNOVATION 

• Stay up-to-date with industry trends, emerging technologies, and best practices in IT support. 

• Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and quality of IT support services. 

• Identify opportunities for innovation and automation to streamline processes and improve productivity. 

• Encourage a culture of innovation within the team, fostering creativity and the exploration of new solutions. 

• Bachelor's degree in Computer Science, Information Technology, or a related field.  
• Minimum of at least ten (10) years of experience in IT support, with at least three years in a leadership or supervisory role, managing IT support teams. 
• Proven track record in establishing processes, policies, and SLAs in a helpdesk or IT support environment.  
• Experience and knowledge in AutoTask, Datto RMM, Webroot, Skykick, Office 365, UniFi & Ubiquiti, Network products, 3CX Telephony and IT Glue are highly desirable. 

• Strong technical knowledge across a wide range of IT systems, including hardware, software, and networks.  
• Excellent problem-solving and decision-making skills, with the ability to prioritize tasks and manage multiple projects simultaneously.  
• Ability to assess the severity and potential consequences of different issues, make informed decisions, and communicate priorities to the team clearly.  
• Outstanding communication and interpersonal skills, with the ability to effectively collaborate with team members, stakeholders, and end-users.  
• Demonstrated ability to lead and motivate a team, fostering a positive and productive work environment. 

BSA Solutions, Inc. emphasizes in: 

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law. 
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs. 
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success. 
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness. 
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities. 
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life. 
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development. 
• Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present. 
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness. 

 

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.  

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

About the job:

We are seeking a dedicated and experienced Virtual Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Help with building a database of clients by researching and importing their data into the database
• Transaction and loan coordination
• Project management
• Data entry
• Any other tasks as assigned by the client.

Qualifications:

• Good command of English language is a must
• Proficiency with MS Excel and Word
• Experience with database management would be helpful
• Previous experience in a similar role is highly preferred

Position : Account Operation Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 1000 to 1500 USD

ABOUT THE COMPANY:

We are a venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. We offer turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A Day in The Life:

• Creating and maintaining documents and project management software to track statuses, approvals, and timelines
• Ensure recaps from our Event Organizers are completed on time and contain the necessary requirements
• Answering Event Organizer questions to provide a high level of customer service
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Compile and create comprehensive brand recaps based on provided data and information

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with a Account Coordinator and Account Manager on multiple accounts
• Ensure Organizers have all payment information including W9s and onboarded into our payments platform to ensure timely payments
• Follow up Organizers as needed to collect recaps
• Process timely payments for recaps that meet all requirements
• Process timely vendor credits for recaps that are not received on time or do not meet the requirements
• Help create recaps for brands as needed
• Become an expert at using our product and make recommendations for improvements
• Become an expert on converting early customers to power users of our platform
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in administrative or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong English both oral and written, for internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Virtual Assistant

Working Hours: 4 days a week, 9am-5pm, UK timezone // 5:00 PM - 1:00 AM PHT

Salary Range: 800-900 USD/month

Holidays: UK holidays (PH holidays can be accommodated upon contract signing)

Payment cycle: Bi-weekly

Industry: Wholesaler that connects one party to another

About the role:

Seeking a candidate who is independent, passionate, dedicated, someone who can grow with the business, and is looking for a LONG TERM EMPLOYMENT.

The employee will be directly led by the CEO (Myself) and will be a solo employee within the development side of the business- so needs to be able to work alone to complete tasks and achieve goals.

Duties and Responsibilities:

• Book delivery from our clients on a daily basis (Booking transport and arranging slots)
• Invoice for commission charged to clients (5-10 invoices a week)
• Communicate and resolve operational issues such as resolving cancelled delivery slots or late collections.
• Running day-to-day business tasks such as responding to emails, insurance, and finance document completion, along with overall management of the operations- to ensure everything is working as it should be.
• Manage relationships with clients
• Daily administrative tasks such as Insurance and responding to emails with questions or issues.
• Purchasing goods (we will highlight which suppliers and what prices we need to pay), and it is their responsibility to select products and review prices daily
• Candidate may take phone calls (around 30 minutes a day)
•  Managing the import and production process of goods we are producing in Asia (by working with a Quality control agent and shipping agent).
• Overall business management and internal works such as invoicing and troubleshooting issues.

• Minimum 1  year of experience as long as candidate is able to do the tasks very well
• Above Average to Excellent communication and written skills; minor accent is acceptable
• Proficiency in using Office 365, Excel, Google Sheets, Google Workspace

The client will offer a performance-based bonus to the hired candidate.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!!!

Position: 16940808766 - Digital Marketer

Working Hours/Shift: M-F, TBD; 9am to 5pm Eastern Standard Time/10pm to 6am Philippine Standard Time

Salary Range:  1000-1800 USD

Responsibilities: 

• create content, graphics for social media platforms
• create infographics
• write copy for the client's podcast clips and post it in social media platforms
• help post stories and do general social media management stuff
• potential additional  create mini content from long from clip

Qualifications:

• atleast 5 years working experience as a Social Media Manager & Graphic Designer
• Proficient in using tools such as Instagram, Tiktok, Carousell, LinkedIn, Canva
• preferred: Adobe Firefly, Adobe Effects, Notion
• someone who is consistently up to date to trends in various platforms
• someone who knows how to use AI tools so they can create images there

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Virtual Assistant

Working Hours: Monday to Friday; 10 pm to 6 am; Philippine Standard Time (Night Shift)

Salary Range: up to 1500 USD per month

About the company: 

Science of People teaches you how people work. Working confidently with people is essential for your success. Yet we aren’t taught people skills in school. We’re here to bridge the gap. By bringing the latest science-backed, practical and actionable social skills strategies you can use in your professional and social life.

About the job:

We are looking for an organized and professional Virtual Assistant to help with a wide variety of online publishing-related tasks. Everything from scheduling social media, conducting online research, sorting files in Google Drive, and responding to comments, among other tasks. This position will be completely remote.

To be successful as a Virtual Assistant, you must have a suitable internet connection and excellent verbal and written communication skills. We are looking for a self-starter who thrives in fast-paced work environments.

Duties and Responsibilities:

• Manage our community and create a welcoming environment in our course + discord
• Create a weekly report of social media activity and any updates for Vanessa
• Scheduling posts on Instagram, Twitter, LinkedIn, Youtube, Facebook, TikTok and Threads
• Creating images using Canva
• Publishing new articles on WordPress (just publishing, not writing)
• Keeping our social posting document organized
• Drafting newsletters once a month in Udemy (just drafting, not writing them)
• Creating YouTube thumbnails on Canva
• Commenting on and liking social media posts
• Responding to community comments
• Sorting images in Google Drive
• Creating timestamps/chapter descriptions for videos
• Scheduling videos on YouTube
• Data entry
• Sort through HelpScout emails to get rid of spam or promotional messages

• At least 1 year of experience as a Virtual or Executive Assistant.
• Must have fast and reliable internet and a personal device to use.
• Native English speaker.
• Proficient in Google Suite.
• Has familiarity with software tools such as Canva, Wordpress, Udemy, and Discord.
• Has familiarity with social media platforms including Facebook, Linkedin, Youtube, Twitter, TikTok, and Threads.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!

Job Title: Information/Presentation Designer

Schedule: Monday - Friday 40 hrs/week (Preferably PH working hours)

Salary Range: 900 to 1,500 USD per month

About the Company:

The company is a design and strategy consulting firm focused on pitch decks, is seeking an

experienced Information Designer to join our team. The ideal candidate will be well-versed in

graphic design, presentation design, and business strategy, particularly within the startup

world.

Duties and Responsibilities:

• Create visually compelling presentations that communicate information in a clear and concise manner.
• Execute graphic design tasks with high-attention to detail
• Collaborate with project teams to develop creative solutions that meet client objectives.
• Conduct research and analysis to inform design decisions.
• Develop best practices and maintain style guides and design templates.
• Support across administrative & organizational needs in project delivery
• Stay up-to-date with design trends, emerging technologies, and industry best-practices.

• 2+ years of experience with graphic design (brand design experience and previous

exposure to businesses is a plus)

• Strong portfolio showcasing previous work in information design, data visualization, or

related fields.

•  Proficiency in design software such as Google Slides, Figma, and/or Adobe Creative

Suite

• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a fun and fast-paced environment.
• Passion for design, creativity, and innovation.
• (Bonus) Administrative or project management skills to keep our workflow organized

Cultural Fit:

We value Innovation, Hustle, Experimentation, and Focus. We are looking for candidates who align with these core values and are excited to work in a dynamic environment. If you are a talented Information Designer looking for an exciting opportunity to work on innovative projects and grow your career, we encourage you to apply!

Salary: P70,000 - P90,000 (Monthly Package)

Schedule: Monday – Friday (Shifting/Rotational)

What are we looking for?

Skills Required:

• At least 3 years of L2 Service Desk/Support Operations Engineering experience preferably in an MSP environment
• Troubleshooting MS Windows Desktop and Server operating systems 
• MS Office 365 and Exchange Server troubleshooting and administration
• An in-depth understanding of MS Active Directory and Group Policy
• LAN / WAN troubleshooting
• Previous experience working for a Managed Services Provider is highly regarded
• At least one industry certification such as Microsoft, Citrix, Cisco or similar
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity

• ITIL experience and/or certification

Nice to Have:

• Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Business Administration, or equivalent
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity
• ITIL experience and/or certification

What will you do?

• Remote incident resolution and request fulfilment to SLAs
• Active Directory administration
• User creation and termination requests.
• Remote configuration of hardware and software
• Create Knowledgebase articles and process documents, where possible.
• Reduce the volume of incidents by identifying and eliminating root cause through the pro-active problem management process
• Basic network troubleshooting and fault finding

• Work with third parties to Facilitate repair work for onsite desk side equipment
• Adherence to company’s service procedures.

 

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Since 1998, our client has been helping organisations access technology to their business advantage. They achieve this by providing IT management, IT strategy and converged IT services to clients across Australia, New Zealand, Asia and North America.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Editorial Operations Specialist (Full-time)

Salary: 800-1200 USD/month (depends on skills and years of experience)

Working Hours: 8 hour workday M-F with at least 4 hour daily overlap with CST. Schedules ranging from a 5:00am CST start time to a 1:00pm CST start time (e.g. schedule could be 7:00pm - 3:00am PH time, 3:00am - 11:00am PH time, or any 8 hour slot in between)

About the Company:

Our client, a new media company focused on the future of journalism and online storytelling, is seeking an Editorial Operations Specialist. As part of the newsroom team, you’d carry out various tasks, such as packaging content for our CMS, selecting and reviewing images for use in stories, creating and formatting story documents, and completing data entry and cleanups. You'll also contribute to improving editorial processes.

Specific Duties and Responsibilities:

• Creating and formatting client story Google Documents to be used by Stacker Editors
• Building stories in the Content Management System, which includes loading in all relevant information, uploading images, adding tags and ensuring accuracy of data
• Collecting images from clients and third party image suppliers such as Canva or Getty as needed; checking the size and format of client-provided images
• Updating internal systems and trackers for accurate records
• Performing various data entry tasks
• Identifying opportunities for improving workflow
• Assisting with special projects and other duties as assigned

• Excellent attention to detail with 2+ years of experience in operations, content production, newsroom or similar space

• Experience with online media or related industries is a plus
• Experience copy editing content and reviewing for accuracy is a plus
• Fluent spoken and written English
• Effective problem-solving abilities
• Ability to multitask in a fast-paced environment
• Highly organized with excellent attention to detail
• Quick learner of new software
• Comfortable with remote work and having a flexible schedule
• Team player while also able to work independently
• Specific Technical Skills or Software Knowledge Needed:
• Proficient in Microsoft Office and Google Suite
• Prior experience working in project management tools such as ClickUp
• Experience working in a Content Management System is a plus
• Experience using third party image suppliers, such as Canva or Getty, is a plus
• Familiarity with communication methods such as Gmail, Slack and Zoom

• US holidays off

• PTO/vacation (10 days per year)
• Paid sick leaves (5 days per year)

Position                           : Operations Manager 

Working Hours           : Central Time, 10am-7pm with weekend (still to be finalized)

Holidays                     : US of PH Holidays

Salary Range                        : 900-1500 USD/month

 

About the Company

The company is a provider of high quality new and used shipping containers, with the director having +- 15 years experience in container sales, transport and conversions. 

Main Responsibilities

 

• Take ownership of all operational aspects within the organization.
• Maintain a meticulous record of delivery and order schedules, ensuring timely and accurate execution.
• Demonstrate exceptional organizational skills to effectively track and analyze performance metrics.
• Drive efficiency by implementing streamlined processes, maintaining a proactive approach to operational excellence.
• Oversee and manage day-to-day operations, ensuring smooth and effective execution of tasks and responsibilities.

Tools to use 

• Google Suite
• CRM platforms
• Office 365
• Google Workspace
• Facebook Business Manager.

• Proven experience managing operations.
• Proficiency in preferred tools such as Google Suite, CRM platforms, Excel, Microsoft, and Facebook Manager.
• Demonstrated experience, especially in basic math calculations related to product costs and delivery.
• Strong communication skills, ensuring effective collaboration and information dissemination.
• Exceptional organizational abilities to manage varied tasks and responsibilities efficiently.

Position : Account Support Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 900 to 1500 USD

ABOUT THE COMPANY:

We are venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. offers turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A DAY IN THE LIFE:

• Maintaining communications with customers and organizers in current campaigns to ensure that their needs are met
• Responding to customer inquiries and resolve issues through various channels, including email, chat, and phone
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Manage and process billing activities accurately and in a timely manner
• Collaborate with finance and accounting teams to ensure billing compliance

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with Account Coordinator and Account Manager on multiple accounts
• Oversee the offer acceptance workflow including making calls, emails, and sending SMS to Organizers to accept offers in a timely manner
• Ensure and maintain Organizer profile’s so that their organization’s contacts, billing, and logistics information is accurate at all times
• Track and coordinate all aspects of program execution including shipping, printing, and communicating with Event Organizer's on how programs should be executed
• Become an expert at using our product and make recommendations for improvements
• Host campaign debriefs to understand the effectiveness and make recommendations for future events to drive sales
• Learn strategies and ways to expand and grow our Event Organizer accounts
• Communicate client strategies and goals to internal teams to help acquire more supply where it is needed
• Document daily activity in the CRM
• Become an expert on converting early customers to power users of our platform
• Ensure all event logistics are accurately and effectively communicated to the customer teams
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses and manage customer support tickets ensuring they get closed in a timely manner
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in customer success and/or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong english for oral and written, both to the internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Sales Development Representative

Working Hours: Monday-Friday, 9am-5pm Mountain Time

Holidays: TBD

Salary Range: up to USD 1,200/ month

About the company:

Specializing in direct mail advertising, the company focuses on presenting clients' distinctive products or services to specific target audiences. They handle all the design, printing, assembling, and mailing.

About the Role:

We are looking for a Sales Development Representative that can do continuous outbound calls to the following: find the right point of contact at a company to meet with, set up that meeting, if the caller is the right person to be able to do the initial sales pitch.


Key Responsibilities:

• Outbound cold calling
• Send outreach emails
• Setting up meetings
• Sales pitching

Qualifications:

• Must have 2+ years of sales/cold calling experience
• Proficient in HubSpot (requirement)
• Proficient in Apollo (preferred)
• Excellent written and communications skills

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Director of Finance

Working hours: TBD
Salary: USD 800 - USD 1000

This position is perfect for someone who thrives in a varied environment, balancing professional duties with personal tasks, and who is keen to develop into a trusted advisor and reliable aide. Ideal candidates are self-starters with solid English communication skills, comfortable with using AI, Gmail and Google Docs, and enthusiastic about mastering new online productivity.

Duties and Responsibilities:

• Instagram Reels Assistance:
• Take ideas from the Notion page for Instagram reels and use ChatGPT and a prompt to create scripts. Clean those scripts up based on SOP. Paste the scripts generated into a Notion table so that the client can review them at the end of the day.
• Create an SOP to edit the video with Capcut. Tick off that this is done on the Notion table so the client can review and make any extra edits and update the SOP to be more accurate.
• Generate a caption for that Instagram video based on the SOP. 
• Post the video to the client’s Instagram account with the approved caption.
• Instagram Posts Assistance:
• Take ideas from the Notion page to create a still-post design using Figma. The VA could create the graphics themselves or communicate the instructions with the client’s UpWork contractor. Use a Notion table to indicate that the Figma design is ready for review.
• Once approved, make the caption using a ChatGPT prompt the client will provide. Using the Notion table to indicate the caption is ready for review.
• Weekly Report:
• Help in creating the weekly report to the board using the SOP provided. Highlighting the progress we’ve made for the week.
• Open to handling new tasks when necessary
• End of day Slack message
• Send a slack message with a link to the Notion page with all the progress made for the day. So that the client can review, approve, and update SOPs for greater efficiency and provide feedback.

• Minimum 2-3 years of experience as an Virtual Assistant or similar role
• Must have a strong English Communication Skills
  
  

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Website Implementation Specialist

Salary Range: 812 USD/month

Schedule: Monday - Friday from 8am to 12pm MST; (25 hours per week now, but this position might have the availability to work 40 hours per week in the near future.)

About the Role
We are seeking an independent contractor who is skilled in HTML and CSS. If you have a basic understanding of SEO and a strong desire to expand your knowledge, this opportunity would be a great fit. This position offers flexible work arrangements, making it well-suited for individuals pursuing studies in IT, Web Development, or Computer Science who are seeking relevant work experience to enhance their professional profile.

Responsibilities

• Editing a web page's H1 tag, Title Tag, Meta Description, and Alt Image Tag.
•  Adding or replacing content on a web page while maintaining CSS styling and layout.
• Setting up Google Analytics and integrating it into our client's website.
• Creating sitemap.xml, robots.txt files, and uploading them to the website's server.
• Implementing 301 redirects via the server configuration file (.htaccess, web.config).
• Optimizing page speed by leveraging browser cache, enabling file compression, etc.

• A strong understanding of internet operations and various search techniques.
• Fluent in English and proficient in writing and grammar.
• Familiarity with Content Management Systems such as WordPress, Drupal, or Joomla.
• Ability to navigate website directories via cPanel or an FTP client.
• Intermediate understanding of HTML and CSS.
• Fluency in English is essential for this position.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Coordinator

Work Hours: M-F; 9:00 AM-5:00 PM EST / 10:00 PM-6:00 AM PH Time

Salary: 900-1,500 USD per month

Duties and Responsibilities:

• Project Management- Support the Pinewood Pro team by actively managing our Asana projects, tasks, and timelines. Capture notes during our team meetings and Slack interactions to impact our timelines. Facilitate questions and conversations as needed to help our team prioritize activities.

• Research - Complete a comprehensive evaluation of suppliers and producers to consider consolidation and re-hemisphere of production for our 2024 production runs.
• Complete a comprehensive evaluation of fulfillment service providers to consider improvements to our supply chain and fulfillment processes.
• Complete a comprehensive evaluation of assembly and kitting service providers to consider outsourcing this work.
• Complete a comprehensive evaluation of competitors to look at competing products, products we’re not competing on, and competing prices.
• Complete a comprehensive evaluation of adjacent, competitive markets to enter, considering where our products could be marketed to other audiences.

• Effectively build business cases based on the research for the exploration of new opportunities for the company.

• Finance / Benefits / Tax.

• Execute payment coordination as requested. Administer retirement plan financial transfers as needed. Administer tax payments.

• Product Listing Maintenance & Ownership.

• Assemble all product information in one easy-to-access place where information is stored, edited, proofed, improved, and consistent across all our stores.

• Make edits to Amazon listings and our webpage as needed.

• Customer Service - Assemble answers to commonly asked customer questions to ensure we have one easy-to-access place with common answers. Use this information to continue to improve our Chatbot to support and delight customers.

• A Bachelor's degree holder.

• Has 3-5 years of experience as Operations Manager or similar.
• Strong written and verbal communication skills.
• Strong ability to independently research, synthesize, and report back on findings.
• Strong project management skills, with proficiency in Asana.
• Use of Slack for internal team communication.
• Comfortable trying and testing new AI-type tools to aid in the process.

Ideal/Nice to Have/Preferred:

• Proficiency in digital marketing tools and platforms (e.g., social media management tools, email marketing software).
• Proficiency in Amazon Seller Central.

Personality/Attitude/Culture Preference:

• Analytical mindset with the ability to interpret data and provide actionable insights.
• Highly organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated and able to work both independently and as part of a team.

Rentokil Initial:

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services.

Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our business in Philippines.

Your day-to-day responsibilities will include:

• To monitor each customer’s evolving needs and manage the account to ensure customer satisfaction and long-term relationship - Customer satisfaction is our first priorit.
• Review and revise tactics quarterly or whenever possible to ensure value-for-money services for customers and the required margin of profits for the Company.
• To achieve the agreed sales target.
• To monitor, evaluate and ensure that customers receive the stated benefits.
• To be in charge of speed and quality of response to changing customer needs, market conditions and competitor activity is critical to our success.
• Ensures that client issues are dealt with an efficient manner, informing the branch management of any problems that may arise.
• To manage the wellness of the customer’s account in ensuring good credit status and liaise with the credit controllers on effective cash collection to customers.
• Attend to all enquiries from prospects and existing customers.
• Attend to all leads from members of the staff, customers or members of the public
• Call on potential and existing clients
• Ensure satisfactory after sales service is provided to clients and provide regular communications between the client and team, to provide strong team representation to meet the customer’s expectations.

Do you have what it takes? If you want to be considered for this role you will need:

• Diploma / Degree in Sales or Marketing.
• Negotiation skills
• Industry Field sales selling skills
• Analytical skills
• Leadership of teams and individuals
• Good communication and interpersonal skills
• Understands the service environment market
• Prior experience in service industry and/or sales experience in a consumer business environment is preferred.

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date:

• HMO (Health Insurance)
• Paternity / Maternity Leave (if applicable)

Benefits after 6 months of continuous work and pass the performance evaluation:

• Annual pay increase
• Group Personal Accident Insurance
• Group Term Life Insurance
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Matrimonial Leave
• Bereavement Leave
• Paid Non working holidays
• 13th Month Pay & other Statutory benefits
• Rice Benefits

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

Schedule: 7PM to 2AM Manila/ 3AM - 10AM PST

Location: Fully Remote (Manila, PH)

Salary: 1200 - 1500 USD/month

A dynamic architecture and landscape office based in San Diego, California, is actively seeking an Executive Virtual Assistant to join its team. The successful candidate will play a crucial role in providing invaluable support to the founder and ensuring the seamless functioning of office operations. 

As a Executive Virtual Assistant your responsibilities will include but are not limited to:

Calendar Booking:

• Efficiently manage and organize the executive’s schedule, ensuring appointments and meetings are scheduled optimally.
• Streamline communication by reviewing and forwarding emails to the appropriate individuals.

Contract Administration:

• Oversee active contracts with clients, providing essential support to the financial department for timely billing.
• Collaborate with Project Managers to address changes in contract scope, drafting necessary amendments for review by the executive.

City Portal Management:

• Access city portals to check permit statuses and facilitate the permit application process.
• Update and maintain spreadsheets related to city permits, ensuring accuracy and completeness.

Back of House Support and Data Management:

• Handle all scope and date change information, updating relevant spreadsheets promptly.
• Provide assistance to Project Managers in various administrative tasks, ensuring smooth project execution.

Excel and Smartsheet Expertise:

• Utilize Excel and Smartsheet for data management, reporting, and analysis.
• Proficiency in Excel is a must, with the ability to navigate and create complex spreadsheets.
• Update and maintain spreadsheets related to client and project data, ensuring accuracy and completeness.

• Proven experience as an Executive Assistant or similar role.
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal.
• Familiarity with contract administration and financial processes.
• Proficient in Microsoft Excel and Smartsheet.
• Ability to adapt and thrive in a fast-paced environment.

Are you a detail-oriented and proactive professional seeking a collaborative work environment? Don't miss out on this exciting opportunity! Apply now! 

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Sponsorship Lead Generator

Working Hours: Monday-Friday, 9am - 5pm (Eastern Time) / 10pm-6am MNL Time

Holidays: TBD

Salary Range: up to USD 1,200/ month

About the Company:
Leading brand of all-natural sports supplements.

About the Role:

In this role, you will be an assistant to a sponsorship manager. Your key responsibility will be browsing various social media platforms and sending template emails to potential people for the company to sponsor/partner with.

Key Responsibilities:

• Utilize social media platforms
• Identify potential sponsors and partners
• Send outreach emails to potential sponsors/ partners

• Must be familiar with Social Media in general
• Very familiar with Instagram
• Very familiar with TikTok
• Familiar with Google Suite (Google Sheets, Google Docs, Gmail, etc.)
• Able and willing to work a similar schedule to 9am-5pm Eastern Time
• Familiarity with the fitness influencer and sports nutrition industry is ideal, as this is the industry we work in.
• Experience with influencer outreach (a plus)

LOOKING FOR CANDIDATES BASED IN THE UNITED STATES

Position: SEO Specialist

Work Hours: Flexible with few hours PST overlap

Salary: $900 - $1,800 per month

About the Company:

Support Shepherd is a growing digital marketing agency specializing in SEO and content marketing. We work with clients across various industries to help them improve their online visibility and drive organic traffic to their websites.

About the Role:

We are seeking an experienced and innovative SEO Specialist to join our team. The ideal candidate will be an expert in all aspects of Search Engine Optimization, including technical SEO, linking strategies, keyword research and SEO strategy, and content creation. A strong emphasis on utilizing AI tools for optimization and content generation is essential. The candidate should excel in research, strategy formulation, and implementation, ensuring our website not only ranks highly in search engine results but also delivers a compelling user experience.

Responsibilities:

• Conduct thorough keyword research to identify high-potential targets.
• Analyze top Google page one headings to inform our SEO strategy.
• Perform competitor content audits and content gap analysis to identify opportunities.
• Build and maintain content calendars, aligning with SEO goals.
• Develop content outlines or briefs based on Google page one SERP analysis.
• Optimize web pages and blog posts for maximum SEO impact.
• Implement and oversee on-page SEO strategies.
• Conduct backlink audits and devise strategies for link building and linkable asset creation.
• Track keyword performance and adapt strategies accordingly.
• Produce regular reports on ranking, organic traffic, and other key SEO metrics.
• Utilize AI tools for content creation, SEO analysis, and strategy optimization.
• Stay abreast of the latest SEO and AI trends and technologies, and integrate these into our SEO practices.
• Other related duties as requested.

• Proven experience in SEO, Digital Marketing, or a related field.
• Demonstrable expertise in planning and implementing backlink campaigns.
• Working knowledge of Google Analytics, backlink tools, and AI-powered SEO tools.
• Strong analytical skills, with the ability to interpret complex data and turn insights into actionable strategies.
• Excellent communication skills, capable of crafting and presenting clear, compelling reports and presentations.
• Problem-solving aptitude, with a creative approach to overcoming challenges.
• Experience with technical SEO aspects such as site speed optimization, schema markup, and crawl budget management.
• Ability to create high-quality, SEO-optimized content and linkable assets.
• Familiarity with content management systems and SEO plugins.

TBD

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Marketing Specialist
Schedule: M-F, 9AM - 5PM EST
Salary Range: $900-1,500
Benefits: TBD

About the Company:

Was launched in 1999 to help beginners and experts alike build a competitive Pinewood Derby car.

About the Role:

We are seeking an enthusiastic and goal-driven Marketing Associate to become a valuable member of the team.

This position will focus on the core aspects of a comprehensive marketing department. The responsibilities include copywriting, drafting newsletter campaigns, utilizing productivity and AI tools, performing product research and competitive analyses, and overseeing social media content and engagement.

Responsibilities:

• Copywriting: Craft compelling copy for various marketing materials, including website content, advertisements, and promotional materials.
• Newsletter Management: Develop and manage our email newsletter, including content creation, design, distribution, and performance analysis.
• Merchant Channels: Monitor and update listings on Google Merchant, Etsy, Walmart, MIVA, and eBay.
• Marketing KPIs and OKRs: Set, monitor, and report on marketing KPIs and OKRs.
• Outreach: Research and reach out to potential partners, podcasts, and communities to contribute to or develop relationships with.
• Productivity and AI Tools Proficiency: Utilize advanced productivity and AI tools to streamline marketing processes and enhance creativity.
• Product Research and Data Collection: Conduct in-depth research on market trends, consumer preferences, and industry changes to inform marketing strategies.
• Competitive Analysis: Regularly perform competitive analysis to stay ahead of industry trends and recommend strategic adjustments.
• Social Media Management: Develop and implement social media strategies, create content calendars, and engage with our audience to build brand presence.
• Analytics and Reporting: Monitor and analyze marketing activities' effectiveness, provide insights, and make recommendations for improvement.
• Project Collaboration: Work closely with other departments to ensure brand consistency and support company-wide marketing initiatives.
• Continuous Learning: Stay up-to-date with the latest marketing trends and technologies, especially in AI and digital tools.

• 3+ years of marketing experience.
• Proficiency in Asana, Google Office Suite, Canva (required).
• Experience with Chat GPT, 1Password, Meta (Facebook/Instagram), Meta Power Editor, TikTok, Google Adwords (preferred).
• Excellent communication skills (written and verbal).
• Experience with social media management and analytics tools.
• Ability to conduct thorough market research and competitive analysis.
• Creative thinker with strong problem-solving skills.
• Highly organized with attention to detail.

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks 

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Sales Manager

Schedule: Monday-Friday 9:00 AM - 5:00 PM EST

Salary Range: 1,200 to 1,500 USD per month

About the Company:

The company is a delivery service for time and privacy-sensitive materials that has been in business for over 25 years. The company is now looking to hire a Salesperson with the skills to help win new business.

About the Job:

This is a remote work opportunity. 

As a Salesperson, you will be responsible for looking for new customers, and working with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers.

Given that Fast Track has been around for 25 years you will need to understand all of our customers and the nuances that accompany certain orders. You will also need to learn and know our pricing structure to ensure Fast Track maintains its profit margins. Finally, as the company grows, you will also discuss product offerings with customers to help meet their unique needs. 

You should be growth-minded, persistent, enthusiastic, goal-oriented, and comfortable working in both a team and independently. An inclination to roll up your sleeves and solve problems by doing whatever is needed to get the job done is essential.

 

Duties and Responsibilities:

1. Grow revenue from $1 million to $3 million by the end of year two.
1. Expand our list of scheduled routes
2. Expand our relationships within the banking, professional services, medical, and manufacturing spaces
3. Research and develop new lines of business
2. Increase profit margins from 35% to 45% by the end of year two
1. Help refine the pricing structure by the end of year one
3. Deliver monthly sales forecasts that are 90% accurate
4. Work with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers

• 3-5 years of relevant sales experience, 
• Good written and verbal communication skills.
• Familiarity with management and building teams from scratch.  
• Professional-level on Google Suite, and Microsoft Office. 
• Ability to collaborate and negotiate effectively with contractors, and clients. 
• Hands-on experience in internal communication with different areas of the company. 

Nice to have!

• Familiarity with transportation, and drivers operations.

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES!

Position                                            : Sales Development Representative (SDR)

Work Hours                                    : M-F, 8PM to 5AM Ph time for the first 3 months, then Dubai/Middle East timezone after)

Pay Range                                       : 800 - 1500 USD per month

Your Role in a Snapshot

 

As our first Sales Development Representative (SDR) covering our primary market segment (i.e. the mid-markets), you will be an essential part of our growth in the Middle East, Singapore and Australia.

 

You'll work closely with our founding team, as well as our content and product teams. If you have a track record in sales development, excellent communication skills, and a strong drive to build a robust sales pipeline, we're looking for you. In return, we offer competitive on-target earnings and commissions, flexible working hours, and a work environment free of bureaucracy. We are committed to fostering your professional growth and potentially offering you an opportunity to get some closing experience.

 

What You'll Do

 

As our Mid-market SDR, your responsibility for the Middle East, Singapore and Australia markets is to:

 

·       Identify and prospect new mid-market business opportunities.

·       Build and manage a robust sales pipeline, ensuring all sales activities are accurately documented and tracked in our CRM.

·       Assist in driving deals to close and have the opportunity to gain some closing experience.

·       Collect feedback from customers to help our product team make improvements.

·       Be a customer champion—advocate for their needs and ensure they are met.

 

What You'll Need

 

·       Minimum 2 years of experience in a sales development role, ideally in a B2B SaaS startup (note: the role is a junior level role and the salaries are benchmarked for 2 - 4 years of relevant experience)

·       Proven track record of booking high volumes of quality meetings and surpassing quotas

·       Comprehensive understanding of sales processes and methodologies

·       Outstanding communication and interpersonal skills

·       Ambition to evolve into a closing sales role

 

What Will Make You Stand Out

 

·       Previous experience sourcing deals, preferably in the mid-market or enterprise space

·       Experience with a similar product or industry, particularly contract management or legal tech solutions

·       Established network of potential clients in our target markets (Middle East, Singapore and Australia)

·       Experience using social selling techniques on platforms, especially on LinkedIn

About The Client

Our client is an early-stage B2B SaaS company based in Singapore, on a mission to streamline and automate contract management processes for our clients.

 

We're a small, remote-first team with diverse backgrounds, offering a wealth of experience and expertise. What brings us together is our shared passion for building excellent products for our users, in a transparent and authentic manner.

 

If you're passionate about sales, eager to shape the future of our sales process and strategy, and ready to make a significant impact, we would love to hear from you.

Tools required:

LinkedIn

Apollo or other Sales outreach tools