Total 1,279 it support executive job vacancies in The Philippines

We are looking for a Business Development Executive (Cavite) to join our growing business! 

Responsibilities:

• You will be part of our company’s growth by acquiring new businesses to partner with us.
• You will effectively and efficiently exhaust leads and close deals with target partners by cold calling, fieldwork, virtual presentations, etc.
• Effectively and creatively present foodpanda’s packages to potential partners.
• Work closely with other departments to make sure we have a successful vendor incubation.
• Be the local representative in the area: monitor competitor activities, gather feedback, and provide recommendations to ensure a healthy market share.

We are looking for a Business Development Executive (Iloilo) to join our growing business! 

Responsibilities:

• You will be part of our company’s growth by acquiring new businesses to partner with us.
• You will effectively and efficiently exhaust leads and close deals with target partners by cold calling, fieldwork, virtual presentations, etc.
• Effectively and creatively present foodpanda’s packages to potential partners.
• Work closely with other departments to make sure we have a successful vendor incubation.
• Be the local representative in the area: monitor competitor activities, gather feedback, and provide recommendations to ensure a healthy market share.

LOOKING FOR FILIPINO CITIZEN RESIDING IN THE PHILIPPINES ONLY

Position: Business Analyst

Work Hours: Flexible ( EST overlap ) 

Holidays: TBD

Pay Range: 1000- 2000 USD/month

We are seeking a highly skilled and tech-savvy Business Analyst who excels in writing and communication. The ideal candidate will bridge the gap between IT and business units by providing data-driven insights and solutions. With a knack for understanding complex technical systems and a talent for clear, impactful communication, the Business Analyst will play a crucial role in guiding our strategic decisions and improving our operational efficiency.

Responsibilities:

• Conduct thorough interviews and research to understand business needs and challenges, ensuring a deep comprehension of project scopes and objectives.
• Leverage advanced analytical skills to interpret data, identify trends, and make data-backed recommendations to both technical and non-technical stakeholders.
• Develop innovative solutions to business problems, integrating technological advancements where appropriate. Ensure solutions are feasible, sustainable, and aligned with business objectives.
• Produce high-quality documentation, including requirement specifications, process maps, and project plans, ensuring clarity and actionable insights.
• Serve as a key liaison between IT teams and business units, facilitating open communication and ensuring alignment on project goals and expectations.
• Oversee the project lifecycle, from initiation through to completion, ensuring projects are delivered on time, within scope, and budget.
•  Develop and deliver comprehensive training materials and sessions for users on new systems and processes, ensuring smooth adoption and minimal disruption.
• Continuous Improvement: Regularly review and assess business processes and IT solutions, recommending improvements and innovations to drive efficiency and competitiveness.

• Bachelor's degree in Business Administration, Journalist, Information Technology, or related field.
• Minimum of 3 years of professional work experience 
• Exceptional analytical and conceptual thinking skills.
• Outstanding communication skills, with the ability to articulate complex information clearly and persuasively to a variety of audiences.
• Strong technical proficiency, with an understanding of software development, database structures, and system integration.
• Experience with project management methodologies and tools.
• High degree of initiative, with the ability to work in a fast-paced environment and 

LOOKING FOR FILIPINO CANDIDATES

Position : Customer Support Representative

Work Hours (Client) : 9 am to 6 pm, EST, M-F

Work Hours (MNL) : 9 pm to 6 am, EST, M-F

Holidays :       TBD

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is a content creation and education company in the finance, credit card, and investing space. Founded in 2021, the company has a devoted following of 1.5+ million subscribers and works with a variety of brand partners.

We believe in investing in our people, recognizing their hard work, and rewarding their growth and loyalty. We are dedicated to creating a supportive and rewarding work environment where every team member feels valued and motivated.

Joining the company means being part of a forward-thinking company that values innovation, commitment, and the contribution of each team member. We're excited to see how you can help us grow, and we're equally excited to help you grow with us.

Duties and Responsibilities:

• This role will be responsible for support ticket management on Discord and help customers with their memberships.
• They'll need to be organized and be able to quickly read through a ticket and understand the customer issue.
• They'll be managing multiple tickets/emails per day all at once.
• Processing refunds
• Looking into member accounts to resolve issues/inquiries, etc.

Minimum Requirements:

• At least 2-5 years of related Customer Service experience
• Experience using Discord is a huge plus. (Discord moderation, etc.)
• Experience with Whop.com is advantageous but not required (training will be provided)
• Excellent oral & written communication skills (English language)
• Excellent customer relationship skills
• Ability to multi-task

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.

Position: Video Editor 

Working Hours: Monday to Friday,  9am-5pm Philippine Standard Time

Holidays: TBD

Monthly Salary: up to USD 1,200/month

About the Role:

The company is looking for a full-time YouTube video editor who can match their style, and expand their YouTube presence.

Responsibilities:

• Create FOUR 10-15 minute videos a month.  
• Also need to create 3 vertical short-form clips from each YouTube video (12 per month).  We will send over between 1-3 hours of footage a week.
• Editing engaging YouTube videos.
• Chop 3 hours of film down into a 15-minute video each week for the YouTube channel, then turn that video into reels, shorts, TikTok, etc. The client will provide 3 hours of raw film in Google Drive, drop box, or a similar platform.

Requirements:

• Must have experience editing engaging YouTube videos.
• Must have the ability to edit long-form videos into short-form to be used for reel, shorts, etc.
• Must be proficient with Adobe tools, or any video software they have used in the past.
• Highly preferred: 2-3 years of experience in video editing
• Portfolio must showcase high quality of work
• Good communication skills

Qualifications:

• Must have experience editing engaging YouTube videos.
• Must have the ability to edit long-form videos into short-form to be used for reel, shorts, etc.
• Must be proficient with Adobe tools, or any video software they have used in the past.
• Highly preferred: 2-3 years of experience in video editing
• Portfolio must showcase high quality of work
• Must have good English communication skills

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : PARALEGAL

Work Hours : 10am - 7pm EST with 1 hour lunch break  (10pm - 7am Philippine time)

Holidays : TBD

Pay Range : USD 1,300-1,800 per month

Duties and Responsibilities:

• Conduct thorough legal research and analysis on various topics.
• Prepare legal documents, including briefs, contracts, agreements, and other relevant materials.
• Assist in case preparation and provide trial support as needed.
• Manage and organize legal files, documents, and records.
• Communicate effectively with clients, opposing counsel, and court personnel as required.
• Schedule appointments, coordinate meetings, and manage calendars for legal team members.
• Provide general administrative support to the legal team, including answering phones, drafting correspondence, and handling inquiries.

• 3-5 years of experience
• Must have a Mac computer from Apple
• Headset to communicate
• Strong spoken and written English
• Proficiency with Microsoft Office 365 suite.
• Prior experience working with a US law firm is essential.

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES ONLY"

Position: Data Analyst 2

Work Hours: M - F EST

Holidays: TBD

Pay Range: 1000- 2000 USD/month

We are looking to hire a data analyst to join our analytics team. You will be working alongside the technical and analytics teams. You will be responsible for the creation of new analytics dashboards driven by business needs. 

Responsibilities:

• Maintain, clean, and process large business data sets. 
• Work with stakeholders to understand their business objectives and provide relevant, clear, concise, and digestible data to them.
• Deliver data first solutions to stakeholders within Tableau.
• Import, clean, and merge new data sets into Tableau from external and internal sources.
• Support and maintain new and existing dashboards in the Tableau ecosystem.
• Translate business objectives into actionable intelligence dashboards. 
• Distill and combine data sets into logical groups.
• Onboard and train new users to consume and create new dashboards.

• BA or BS degree in Business Administration, Data Science, IT, Computer Science, Engineering, or similar degree
• 1-2 years of experience in business analytics, process automation, or data and statistical analysis
• Proficiency and experience creating dashboards from multiple separate data sources
• Experience using a major data visualization platform (Tableau, Power BI, Qlik, etc.) or other data visualization software (R, D3.js, etc.)
• Ability to break down large problems into small actionable pieces
• Excellent communication skills working with stakeholders across the company.

Nice to have:

• Experience in data analysis for e-commerce or B2B companies
• Experience with SQL and extracting data from relational databases
• Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment
• Previous experience or knowledge of the flooring industry
• Programming experience particularly with Python and Python analytics frameworks such as Pandas and Scikit Learn

LOOKING FOR FILIPINO CANDIDATES

Position : Creative Director

Work Hours (Client) : 9 am to 6 pm, EST, M-F

Work Hours (MNL) : 9 pm to 6 am, EST, M-F

Holidays :       TBD

Pay Range : $200-$2500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is a content creation and education company in the finance, credit card, and investing space. Founded in 2021, the company has a devoted following of 1.5+ million subscribers and works with a variety of brand partners.

We believe in investing in our people, recognizing their hard work, and rewarding their growth and loyalty. We are dedicated to creating a supportive and rewarding work environment where every team member feels valued and motivated.

Joining the company means being part of a forward-thinking company that values innovation, commitment, and the contribution of each team member. We're excited to see how you can help us grow, and we're equally excited to help you grow with us.

Duties and Responsibilities:

• Brand Development & Leadership: Champion the company's creative vision, ensuring cohesive and impactful brand messaging across all platforms and spearheading innovative strategies to elevate the brand.
• Comprehensive Content Strategy: Direct the creation and execution of a multi-platform content strategy, expanding our digital presence on Youtube with a focus on engaging content
• Social Media Expansion & Engagement: Craft and implement growth strategies for social media platforms on Youtube, Instagram, and Twitter, enhancing brand visibility and engagement through creative and consistent content planning.
• Graphic Design & Visual Creativity: Apply expert graphic design skills to produce compelling visuals for social media posts, website content, merchandise, and promotional materials, reinforcing the brand's visual narrative.
• Analytics & Content Planning: Utilize analytics tools to glean insights into content performance, leveraging this data to strategically plan and schedule content that aligns with audience preferences and brand goals.
• Collaborative Leadership: Coordinate closely with the international team, guiding content and visual strategies based on analytics, and ensuring cohesive efforts across all creative projects.
• Quality Assurance & Content Excellence: Oversee content across platforms, ensuring continuous improvement in quality and alignment with our brand's high standards.
• Strategic Partnerships & Sponsorship Engagement: Establish and maintain relationships with sponsorship partners, aligning with our brand's strategic objectives and enhancing our market presence.
• Brand Innovation & Diversification: Drive brand growth through exploration of new verticals, including livestreams, educational courses, and a potential podcast, maintaining a dynamic and evolving brand presence.
• Educational Course & Material Development: Lead in the creation of educational content and courses that enrich our audience's understanding and engagement with our key topics.
• Live Stream & Podcast Production: Oversee the technical and creative aspects of live stream and podcast production, ensuring a high-quality output that engages and grows our audience.
• Merchandise Design & Promotion: Direct the design and marketing strategies for merchandise, ensuring products align with brand identity and resonate with our audience.

Minimum Requirements:

• Must have been in the creative industry for at least 5 years
• Proven experience of at least 2 years as a Creative Director or similar role handling a creative team.
• A strong PORTFOLIO in digital content creation, social media management, and brand development.
• Ability to manage a team and collaborate effectively
• Excellent communication and project management skills
• Exceptional skills in photography and videography
• Must have basic skills in editing and post-production.
• Proficient in analyzing content performance and using insights to inform content strategy.
• Strong communication and interpersonal skills, capable of fostering relationships with partners and working collaboratively across teams.
• Creative, strategic thinker with the ability to manage multiple projects simultaneously.
• Experience in crypto, credit cards, finance, self-improvement & business is a MAJOR plus.

LOOKING FOR FILIPINO CANDIDATES

Position : Social Media Manager 

Work Hours (Client) : 9 am to 6 pm, EST, M-F

Work Hours (MNL) : 9 pm to 6 am, EST, M-F

Holidays :       TBD

Pay Range : $900-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is a content creation and education company in the finance, credit card, and investing space. Founded in 2021, the company has a devoted following of 1.5+ million subscribers and works with a variety of brand partners.

We believe in investing in our people, recognizing their hard work, and rewarding their growth and loyalty. We are dedicated to creating a supportive and rewarding work environment where every team member feels valued and motivated.

Joining the company means being part of a forward-thinking company that values innovation, commitment, and the contribution of each team member. We're excited to see how you can help us grow, and we're equally excited to help you grow with us.

Duties and Responsibilities:

We’re looking for a social media manager who has graphic design capabilities.

They'll be using Canva and Photoshop to create graphics to post here Kaizen (@kaizen.hit) • Instagram photos and videos and they will need to be good at creating captions for both IG and X. Canva graphic templates are already provided but ability to create designs from scratch will be a huge plus

Minimum Requirements:

• Experience creating social media content, captions, and designs at least 2-5 years
• Canva and Photoshop proficiency required
• PORTFOLIO IS REQUIRED
• Ability to create designs from scratch

Position Description:

The Client Care Support will be part of our award-winning Customer Support team responsible for supporting the business and technical needs of our growing merchant base. As a Client Care Support, you will be assisting Authorize.Net merchants and partners with their payment gateway accounts through inbound phone calls.

Specific Responsibilities will include:

• Respond to incoming merchant and partner requests quickly, proficiently and professionally while meeting specific key performance indicators

• Answer merchant questions and resolve problems related to billing, account management, website integration, connectivity methods and other technical issues

• Thoroughly and efficiently document cases in customer relationship manager system (Dynamics)

• Update cases (Dynamics) with status of all ongoing issues and merchant contacts

• Collaborate with managers, advanced support, product support specialists and partner groups as needed to provide one-call resolution

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

Job Description

• Demonstrate consistent, reliable attendance by showing up for work as scheduled with a positive, enthusiastic attitude.
• Respond to incoming customer requests quickly, proficiently, and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features via VOICE/EMAIL/Chat, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position : Executive Assistant

Company/Client : ELTE     

Company Website : http://elte.com

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm) EST

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Holidays : Canadian Statutory Holidays Off (see holiday info below)      

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

A luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

We predominately work with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area. 

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model. 

We are a retailer of various brands and product lines, but also produce our own brand of product. 

Our Company Values are:

Committed to Quality

Hands On

Open Minded

Humble

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence

• At least 5-7 years of experience as an Executive Assistant (must reflect on resume)
• Must have stayed in one company/supported the same executive for at least  3 years+
• Strong Excel Proficiency is required
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

Holiday Information:

Candidate can expect to have Canadian Statutory Holidays

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position: Executive Assistant

Work Hours: M-F, 9:00am – 5:00pm PST|1:00am – 9:00am Philippine time

Pay Range: $1000 - $1500 monthly

• Report building
• Generate reports frequently in a CRM platform
• Edit documents
• Handle expense reports
• Keep Google Drive organized, clean, and up-to-date
• Calendar management - book travel, and meetings, and handle other calendar updates
• Send thank you notes
• Handle note-taking for larger meetings (mid-year and end-of-year meetings)
• Organize email and create email templates
• Trello experience would be great to keep cards and organization within that platform
• Admin tasks: new item forms for distribution
• Transcribe and simple data entry on an LMS platform for onboarding and education
• Actively and efficiently support 3 people in the company

• Social Media - IG Management

• Minimum 3 years of experience
• Good to Excellent communication and written skills; minor accent is acceptable
• Tools: Google Drive, Google Calendar, Google Workspace, Google Docs, LMS system (advantage), Trello (advantage) or any similar tool
• Must be proficient with Excel and Google Sheets
• Seeking a candidate who has experience working with the CEO, founder, or owner of a company
• Seeking an experienced Executive Assistant who can assist 3 people in the company

THE CHALLENGE:
· Performs daily IT Task, assisting trouble shooting IT issues of Manila employees, 
· Maintains all workstations - Checking, Analyzing, Troubleshooting, Fixing PC problems.
· Provides Software and Application Solution such as Installing, resetting Operating System, Install Application Software , Configure all the application installed in every department.
· Checks and accepts Jira Ticket both for Manila Office and Global Task.
· Creating and Deleting Active Directory Account, RTS Account and other users account in Instant Messaging Apps.
· Provides network support, Printer support.
· Setup and configure Workstation for operation and all other Department.
· Provides IT security, which includes account password, and Antivirus. 


YOUR PROFILE:
· Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
· Knowledgeable in WAN/LAN, PC troubleshooting, repair, upgrade, installation. Basic system admin, monitoring, documentation, report.
· Knowledgeable with Azure, Endpoints, AWS, Active Directory , IP Phone and CCTV
· At least 1 year of working experience in the related field is required for this position.

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The IT HelpDesk Manager will spend approximately 20% of their time working on projects and 40% supporting SaaS applications and working on Service desk tickets. This position collaborates with all levels of management within various departments to understand the current state, identify business requirements, and recommend technologies. The IT HelpDesk Manager works in a fast-paced, dynamic environment and will be expected to prioritize and work on multiple projects and tasks simultaneously.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved. 
• Provide support and administration of Azure, Intune, Azure Active Directory, Google, computer hardware, and operating systems, and perform other job-related duties as required.
• Participate in project-related work to deliver improvements in these areas.
• Learn about and assist with the support of other applications and platforms, including solutions like Atlassian, AWS, GCP, and Git.

Team Management

• Monitor attendance and people concerns of all team members, coordinating closely with the HR Team for disciplinary cases

• Ensure that team members are properly trained and working consistently to meet client needs
• Ensure that the team meets company and client-specific KPI targets through product/service training

Internal Coordination

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Overseeing CIS user testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new Tech staff.

External Communications

• Be familiar with the client’s key contacts, unique requirements, and operating processes
• Demonstrate mastery of the company and client’s offerings (i.e. its products and services)
• Understand, investigate, and solve any complex client requests or complaints
• Identify opportunities for continuous improvement and scaling growth.
• Writing progress reports and delivering presentations to the relevant stakeholders.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Excellent problem-solving and analytical skills 
• Ability to work independently, leveraging available tools and resources 
• Strong communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple priorities.
• Strong attention to detail to ensure the accuracy of all work 

YOU HAVE…

• 3-5 years experience leading onshore/offshore teams in a remote work environment
• 3-5 years experience with ITIL and managing Critical incidents
• 3-5 years of experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
• 3-5 years experience with Atlassian products: Confluence, Jira Service Management, etc
• 3-5 years experience with endpoint security products.
• 2+ years experience with developing KPIs / SLAs and using those metrics to drive continuous improvement in the HelpDesk.
• 2+ years of experience integrating systems with Azure and deploying SSO + MFA.
• Experience managing DNS, SPF, and DKIM.
• Experience troubleshooting in a multi-user high availability 24x7 environment.
• Experience in PC repair, troubleshooting, and deployment (Windows and MAC).
• 3+ years of experience developing and maintaining technical documentation in Confluence.
• Should have one or more of the following certifications: Azure, IAM, Intune, or other industry-relevant certifications related to Microsoft, Google, or AWS products.
• 2+ years experience working in an Agile environment, including project management of resources on the HelpDesk team.
• 2+ years of experience developing and driving process workflow improvement 
• 2+ years experience with Asset lifecycle management
• 2+ years experience in vendor management
• Experience administering Azure, AWS, Google, GCP.
• Experience with domain registrars - GoDaddy \ Route53 \ Wix.
• Experience one or more scripting languages, like PowerShell, Ansible, etc…
• Experience automating workflows.
• Experience with Modern Campus DestinyOne
• Experience with budgeting
• Experience de-escalating heated conversations
• Experience with SQL databases and queries

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

MyDeal is a leading Australian online retail marketplace that focuses on providing “everything for your home” (furniture, homewares, garden, appliances and more). Founded in 2011, MyDeal has brought Australian shoppers the biggest brands, the best deals, discounts and sales on an extensive range of home and lifestyle products. Since September 2022, MyDeal has been a part of Woolworths Group, Australia and New Zealand’s largest retailer. Our partnership with Woolworths Group continues our shared commitment to provide great value, quality products and convenience for our customers.

• Plan and implement SEO strategies.
• Assist with technical SEO audits to improve website's search engine visibility.
• Perform in depth data analysis of Google Analytics, Search Console, AHREFS and other analytic tools to develop and recommend SEO strategies.
• Perform keyword research in coordination with business objectives to optimise existing content and uncover new opportunities.
• Provide recommendations and execute/manage strategies for content development in coordination with SEO goals.
• Work with stakeholders on technical SEO requirements to achieve desired outcomes
• Collaborate with the other marketing teams to align and integrate our strategiries effectively.
• Monitoring SEO performance
• Collaborate & integrate with SEO agencies.

• A minimum of 3+ years experience working in a similar role.
• Advanced skills and sound knowledge of Google Analytics, Google Search Console, Google Trends and Keyword Planner and other SEO tools such as Screaming frog, Ahrefs, Semrush, SimilarWeb etc.
• A curious, analytical, data driven approach with a growth mindset and interest in continuous improvement, of skills, systems, processes
• High attention to detail
• Excellent organisational, communication and project management skills, the ability to consistently meet deadlines and work on multiple projects at one time.
• The ability to manage stakeholders and desire to work collaboratively cross functionally
• Proven performance in SEO; delivering technical, content and outreach strategies.
• A good understanding of SEO best practices and latest updates, and value an evidence based approach over trends and hype
• Experience in either HTML, Python, Schemas, CSS, or JavaScript
• Intermediary knowledge of Microsoft Excel and other office packages.
• Background or knowledge in any data management/analysis tools such as SQL, Tableau, Power BI, etc

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The IT HelpDesk Manager will spend approximately 20% of their time working on projects and 40% supporting SaaS applications and working on Service desk tickets. This position collaborates with all levels of management within various departments to understand the current state, identify business requirements, and recommend technologies. The IT HelpDesk Manager works in a fast-paced, dynamic environment and will be expected to prioritize and work on multiple projects and tasks simultaneously.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved. 
• Provide support and administration of Azure, Intune, Azure Active Directory, Google, computer hardware, and operating systems, and perform other job-related duties as required.
• Participate in project-related work to deliver improvements in these areas.
• Learn about and assist with the support of other applications and platforms, including solutions like Atlassian, AWS, GCP, and Git.

Team Management

• Monitor attendance and people concerns of all team members, coordinating closely with the HR Team for disciplinary cases

• Ensure that team members are properly trained and working consistently to meet client needs
• Ensure that the team meets company and client-specific KPI targets through product/service training

Internal Coordination

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Overseeing CIS user testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new Tech staff.

External Communications

• Be familiar with the client’s key contacts, unique requirements, and operating processes
• Demonstrate mastery of the company and client’s offerings (i.e. its products and services)
• Understand, investigate, and solve any complex client requests or complaints
• Identify opportunities for continuous improvement and scaling growth.
• Writing progress reports and delivering presentations to the relevant stakeholders.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Excellent problem-solving and analytical skills 
• Ability to work independently, leveraging available tools and resources 
• Strong communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple priorities.
• Strong attention to detail to ensure the accuracy of all work 

YOU HAVE…

• 3-5 years experience leading onshore/offshore teams in a remote work environment
• 3-5 years experience with ITIL and managing Critical incidents
• 3-5 years of experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
• 3-5 years experience with Atlassian products: Confluence, Jira Service Management, etc
• 3-5 years experience with endpoint security products.
• 2+ years experience with developing KPIs / SLAs and using those metrics to drive continuous improvement in the HelpDesk.
• 2+ years of experience integrating systems with Azure and deploying SSO + MFA.
• Experience managing DNS, SPF, and DKIM.
• Experience troubleshooting in a multi-user high availability 24x7 environment.
• Experience in PC repair, troubleshooting, and deployment (Windows and MAC).
• 3+ years of experience developing and maintaining technical documentation in Confluence.
• Should have one or more of the following certifications: Azure, IAM, Intune, or other industry-relevant certifications related to Microsoft, Google, or AWS products.
• 2+ years experience working in an Agile environment, including project management of resources on the HelpDesk team.
• 2+ years of experience developing and driving process workflow improvement 
• 2+ years experience with Asset lifecycle management
• 2+ years experience in vendor management
• Experience administering Azure, AWS, Google, GCP.
• Experience with domain registrars - GoDaddy \ Route53 \ Wix.
• Experience one or more scripting languages, like PowerShell, Ansible, etc…
• Experience automating workflows.
• Experience with Modern Campus DestinyOne
• Experience with budgeting
• Experience de-escalating heated conversations
• Experience with SQL databases and queries

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

The Senior Sales Executive plays a crucial role for Sportradar by proactively pursuing and acquiring new clients and generating new revenue for the business. This position requires sales experience, superior communication skills, and a results-driven mindset.

THE CHALLENGE:

• Build a pipeline of new accounts for the business into designated territory of regional expertise
• Develop the commercial approach and negotiate contracts and terms for new contracts
• Document and transfer knowledge regarding the account to internal Sportradar team members involved in the new client onboarding process
• Proactively maintain broad-based domain knowledge of the key client segments and emerging market opportunities
• Seek out, synthesize, and deliver relevant, targeted insights to prospects that influence C-level decision-making
• Create and deliver compelling, customized sales presentations that address potential clients’ core business issues and identify opportunities
• Collaborate closely with other Sportradar team members to ensure alignment and integration of sales strategies, projects and programs for successful implementation and execution
• Other duties as assigned

YOUR PROFILE:

• Bachelor’s Degree, or equivalent experience.
• At least 5 years of demonstrated success in a sales, account management, partnerships, or a business development role in the Gambling Industry.
• Good understanding of the industry and Sports Betting ecosystem in the region.
• Experience identifying key decision makers and influencing executive-level stakeholders
• Able to think analytically, navigate complex and lengthy sales cycles, and create own pipeline & roadmap to convert prospects to clients
• Strong organizational, issue resolution, and decision-making skills are required. Superior verbal and written presentation and communication skills.
• Self-motivation and professional discipline with excellent follow-through
• Polished PowerPoint presentation skills
• Collaborative and able to work well with others as part of a team

• First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
• Collect, document, resolve and process user incidents and requests via phone/e-mail/chat at the same time
• Use knowledge base in daily business
• Frequently communicates with team management about new solutions and open points
• Support the ITSD Global Team in developing new ways of working

LOOKING FOR FILIPINO CANDIDATES

Position Title : Administrative and Communication Coordinator

Work Hours (Client) : 7am to 4pm ET | Mon - Fri

Work Hours (MNL) : 8pm to 5am MNL | Mon - Fri 

Holidays :       TBD

Pay Range : $800 - $1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

If you love doing executive admin related tasks and having the opportunity to connect and interact with customers and clients, this role is for you!

The role primarily involves answering incoming calls and assisting with administrative tasks for the controller. Approximately 20 hours per week will be dedicated to phone duties, including scheduling appointments, contacting vendors, and completing forms. The position combines front desk customer service with administrative assistance, without a ticket system. The ideal candidate will handle incoming calls, route calls, take messages, and support the controller with tasks like document management and vendor/client communication. This role is split evenly between inbound phone attendant and executive assistant to the controller.

• Answer and greet callers warmly.
• Listen to caller's needs and determine the right DD&G contact.
• Keep an updated list of employees and roles for accurate call routing.
• Use the phone system to transfer calls to the correct person.
• Take messages when the desired contact is unavailable.
• Provide basic information about DD&G to callers.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Assist with various administrative tasks such as data entry, scheduling, and document preparation
• Manage and organize the controller's calendar, scheduling meetings and appointments.
• Handle email correspondence, prioritizing emails and responding on behalf of the controller when appropriate.
• Manage travel arrangements and itineraries for the controller.
• Handle confidential information with discretion.

Minimum Requirements:

• 3-5 years of proven experience as an Executive Assistant or in a similar role for a USA company.
• Proficient in English, both written and verbal
• Strong organizational and multitasking skills
• Ability to handle confidential information with discretion

Essential Tools/Software:

• Microsoft Outlook
• Microsoft Teams
• Microsoft Excel
• ChatGPT (refining prompts)

Position: Talent Acquisition Specialist

Working Hours: 12pm - 8pm EST (either Wed - Sun OR Tues - Sat)

Salary Range:  USD 800 - 1000/month

Tasks:

● Responsible for consistent interviewing and onboarding

● Works with the Office Manager and Hiring Team to create, modify, and post job ads on the Indeed platform

● Reviews and filters resumes, sends assessments, and sets up interviews for candidates

● Conducts initial interviews

● Follows the company interview process in both an individual and group interview setting

● Writes professional, concise summaries of interviews for leadership review

● Sends offer letters as well as background checks and drug tests to approved applicants

● Tracks applicants throughout the onboarding process and documents and communicates progress verbally and through the Google Drive

● Success Metric is daily pulse submissions on interviewing and onboarding statistics

● At least 1 year of recruiting and interviewing experience in a US-based company.

● Excellent verbal and written communication skills

● Outstanding problem-solving skills, with a bias for action

● Ability to multitask, prioritize, and manage time efficiently

● Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).

● Able to learn basic aviation terms like aircraft types, phonetic alphabet, military time, and other common vocabulary

● Knows when to ask questions and where to find answers

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are looking for a Support Engineer to help provide unparalleled support and guidance to customers. You will quickly and effectively resolve complex customer inquiries that arise with our solutions, investigating and troubleshooting using your knowledge of SQL and the product. You will have a passion for data, and understanding the product, thus enabling you to swiftly and easily articulate solutions to our customers, and cross-functional teams clearly and concisely, adapting our tone to ensure we provide the most human technical support possible. You will also clearly be able to identify, own, and escalate bugs that hinder the customer from performing mission-critical work.

You'll also help to build and improve processes as a team, helping to develop internal dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to help scale customer support function as Boldr continues to grow its customer base. You have support experience and a love of problem-solving.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Resolve tickets with clear, concise, empathetic communication, helping to identify, debug, and escalate higher priority issues to level two Support Engineers, engineering, account management, and product teams.
• Find trends, bugs, and deep dive for root causes, by championing resolutions for our customersʼ mission-critical work.
• Monitor alerts by resolving them and mitigating customer-facing issues.
• Be actively involved in high-urgency incidents push for a resolution to meet our customer's SLAs, and advocate for resolutions of our customer's mission-critical issues.
• Work actively on higher-priority issues, and engineer accurate solutions for our customers
• Push for the complete, satisfying resolution of customer issues by following up with engineers internally, requesting updates from customers, and closing the loop with the original reporter
• Conduct continuous ticket quality assurance, reflecting on your own, and your peers' resolution effectiveness.
• Investigate complex customer problems involving data integrity, data feeds, and machine learning, to improve both the customer experience and the product, driving the company mission to reduce food waste.
• Help to build and improve upon Boldrʼs debugging, triaging, and escalation protocol, including creating dashboards and repeatable queries intended to make common SQL analyses more efficient.
• Deeply understand Boldr's customers' needs, and how Boldrʼs different Partners' needs differ, delighting customers and serving as the voice of the customer back to Boldr.
• Grow with the organization and Boldrʼs needs as a team, potentially specializing in specific Partner needs, and/or helping to build out the team by training future teammates.
  

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 
• Able to complete regularly scheduled reports
• Able to motivate the team to meet the daily targets
• Committed to excellent client service
• Willing to work on different shifts
• Very keen on details
• Upbeat and Energetic

YOU HAVE…

• 2+ years of experience as a Support Engineer, data analyst, application specialist, or similar role. (Required)
• 2+ years of experience working with complex databases and SQL, both writing and understanding queries, and familiarity with data stores and databases. This role is SQL-heavy. (Required)
• BSc IT/Computer Science or similar. (Required)
• Strong understanding of how to write and articulate complex solutions to non-technical individuals, by being concise and having a clear understanding of tone, and grammar.
• Clear, concise, empathetic, writing skills and exceptional communication skills with the ability to internalize customers' feedback and effectively advocate for their needs using data.
• Experience handling high-urgency, high-priority incidents with a quick, decisive, and kind demeanor under pressure.
• Strong strategic and analytical skills with exceptional execution and problem-solving capabilities.
• Acute attention to detail and resourcefulness; you live for the thrill of connecting the dots.
• An uncanny ability to identify patterns and trends in tickets.
• Strong understanding of data, and database structures.
• Organized and self-motivated tendencies, and are comfortable operating within ambiguity.
• Experience in retail/supply chain or grocery is strongly preferred, but not required.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are looking for a Support Engineer to help provide unparalleled support and guidance to

customers. You will quickly and effectively resolve complex customer inquiries that arise with our

solutions, investigating and troubleshooting using your knowledge of SQL and the product. You

will have a passion for data, and understanding the product, thus enabling you to swiftly and

easily articulate solutions to our customers, and cross-functional teams clearly and concisely,

adapting our tone to ensure we provide the most human technical support possible. You will also

clearly be able to identify, own, and escalate bugs that hinder the customer from performing

mission-critical work.

You'll also help to build and improve processes as a team, helping to develop internal

dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to

help scale customer support function as Boldr continues to grow its customer base. You have

support experience and a love of problem-solving.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Resolve tickets with clear, concise, empathetic communication, helping to identify, debug, and escalate higher priority issues to level two Support Engineers, engineering, account management, and product teams.
• Find trends, bugs, and deep dive for root causes, by championing resolutions for our customersʼ mission-critical work.
• Monitor alerts by resolving them and mitigating customer-facing issues.
• Be actively involved in high-urgency incidents push for a resolution to meet our customer's SLAs, and advocate for resolutions of our customer's mission-critical issues.
• Work actively on higher-priority issues, and engineer accurate solutions for our customers
• Push for the complete, satisfying resolution of customer issues by following up with engineers internally, requesting updates from customers, and closing the loop with the original reporter
• Conduct continuous ticket quality assurance, reflecting on your own, and your peers' resolution effectiveness.
• Investigate complex customer problems involving data integrity, data feeds, and machine learning, to improve both the customer experience and the product, driving the company mission to reduce food waste.
• Help to build and improve upon Boldrʼs debugging, triaging, and escalation protocol, including creating dashboards and repeatable queries intended to make common SQL analyses more efficient.
• Deeply understand Boldr's customers' needs, and how Boldrʼs different Partners' needs differ, delighting customers and serving as the voice of the customer back to Boldr.
• Grow with the organization and Boldrʼs needs as a team, potentially specializing in specific Partner needs, and/or helping to build out the team by training future teammates.
  

WHAT WE’LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us! #beboldr 
• Able to complete regularly scheduled reports
• Able to motivate the team to meet the daily targets
• Committed to excellent client service
• Willing to work on different shifts
• Very keen on details
• Upbeat and Energetic

YOU HAVE…

• 2+ years of experience as a Support Engineer, data analyst, application specialist, or similar role. (Required)
• 2+ years of experience working with complex databases and SQL, both writing and understanding queries, and familiarity with data stores and databases. This role is SQL-heavy. (Required)
• BSc IT/Computer Science or similar. (Required)
• Strong understanding of how to write and articulate complex solutions to non-technical individuals, by being concise and having a clear understanding of tone, and grammar.
• Clear, concise, empathetic, writing skills and exceptional communication skills with the ability to internalize customers' feedback and effectively advocate for their needs using data.
• Experience handling high-urgency, high-priority incidents with a quick, decisive, and kind demeanor under pressure.
• Strong strategic and analytical skills with exceptional execution and problem-solving capabilities.
• Acute attention to detail and resourcefulness; you live for the thrill of connecting the dots.
• An uncanny ability to identify patterns and trends in tickets.
• Strong understanding of data, and database structures.
• Organized and self-motivated tendencies, and are comfortable operating within ambiguity.
• Experience in retail/supply chain or grocery is strongly preferred, but not required.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave