Total 1,279 it support executive job vacancies in The Philippines

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Technical Project Manager

Salary Range: 1000-2500 USD/month

Schedule: Flexible working schedule but must meet most of EST working hours

Responsibilities

• Take business requirements and generate well-defined technical tasks for the Tech team
• Collaborate closely with the Tech team
• Collaborate with all stakeholders to ensure proper tasking definition and prioritization
• Collaborate with leadership to create and update project roadmaps
• Track and report progress on a regular basis to key stakeholders.
• Analyze, plan and develop requirements and standards in reference to scheduled projects
• Assign and oversee the daily tasks of Tech team while ensuring everyone is actively working toward established milestones
• Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects
• Determine and define clear deliverables, roles and responsibilities for the team required for specific projects or initiatives
• Perform other duties as may be assigned

• At least 5 years of relevant work experience as a Technical Project Manager
• Previous experience in the e-commerce industry is preferred
• Knowledgeable in systems used in e-commerce such as but not limited to Shopify, Samcart, and others
• Excellent knowledge of servers and systems integration.
• Strong technical background with understanding and/or hands-on experience in ecommerce web technologies.
• Exceptional communication skills with a proven ability to deliver clear and concise messaging to a variety of audiences.
• Ability to foster and maintain relationships with key stakeholders.

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position: Creative Designer

Work Hours: Flexible Schedule as long as deadlines are met, some overlaps following UK Timezone if needed

Pay Range: $900/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Are you passionate about making a difference in women's lives through art and creativity?

The company is a dynamic and growing intimate portraiture business based in London and is looking for a talented and enthusiastic Portrait Photography Editor in the Philippines to join our team.

This is your chance to be part of a mission-driven team dedicated to uplifting and empowering women across the globe.

What We Offer:

• Cultural Connection: Be part of a global team who cares about you and your family, while working comfortably from your home in the Philippines.
• Flexible Hours: Starting on a part-time basis, with the potential to move to full-time as you grow with us.
• Competitive Compensation: Attractive salary with opportunities for bonuses based on performance.
• Empowering Work: Every day, you’ll be contributing to a cause that celebrates and uplifts women.
• Skill Development: Learn new skills in photo editing, video creation, and business operations, with potential for role expansion.
• Fun and Collaborative Environment: Engage with a vibrant team that values creativity, fun, and mutual support.
• Making a Difference: Your work directly contributes to the confidence and joy of our diverse clientele.

Duties and Responsibilities:

• Utilize Evoto, our AI-based photo editing tool, to enhance and perfect images according to specific guidelines.
• To research and play with the latest AI photo-editing/manipulation tools to develop new creative ideas for images we can present to clients
• Maintain a keen eye for style, ensuring each image aligns with our brand’s aesthetic and empowers our clients.
• Help us create + publish simple social media videos (full training provided) that show off our work
• Manage email communications, scheduling, and other administrative tasks as needed.
• Creating & ordering albums, wall art, and other printed work.
• Collaborate closely with our international team to ensure a seamless workflow.
• Participate in creative discussions and contribute ideas to enhance client experiences.

Ideal Candidate:

• Passionate about empowering women and contributing to a positive mission.
• Strong aesthetic sense with attention to detail.
• Coachable and willing to learn new skills
• Able to follow instructions precisely and work independently.
• Excellent communication skills in English.
• Comfortable with technology and willing to learn new tools (experience with photo editing software is a plus but not required).
• Organized, reliable, and eager to take on new challenges.
• A positive attitude and a team player.

• At least 1 year of relevant experience
• Experience with Adobe Lightroom and Adobe Photoshop is preferred
• Knowledge of basic terminologies in editing (e.g. color adjustment, level, white balance, etc.)
• Has a good eye for design
• basic video editing knowledge
• PORTFOLIO REQUIRED

Holidays: PH Holidays (Regular and Special Non working holidays)

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Product Specialist

Work Hours (Client) : M-F, 8 am to 5 pm, EST

Work Hours (MNL) : M-F, 8 pm to 5 am, Philippine Standard Time

Pay Range : $ 900 - 1,200 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Supporting new product development process: new item and SKUs set-up, item stage, and web content updates
• Facilitate item lifecycle updates: item attributes management, maintenance and communications,
• Maintaining cost and retail updates, proof item details
• Supporting the Product Management team with product presentations, product launches, product turnovers
• Support data integrity: division, top category, item, and SKU details and data clean-up projects
• Work with vendors to receive information and make updates
• Follow-up with vendors as requested, for colors, samples, pricing, MOQs, etc.
• Work with internal and external partners
• Special projects as requested

• At least 2 years of experience 
• Proficiency in Microsoft Excel and working knowledge of Microsoft Access
• Familiarity with Click Up or other project management software
• Strong written and verbal communication skills
• Superior problem-solving and analytical skills along with the ability to make decisions, often with limited data
• Ability to multi-task, prioritize, and adapt to changes quickly
• A high degree of attention to detail, accuracy, and quick-to-learn
• Highly disciplined, takes initiative, eager to learn new skills, processes, and functions
• A quiet, dedicated space from which to work remotely. 
• Eastern time zone availability (8:00-5:00 p.m.)
• PC is required for access to our software

Schedule: Monday - Friday (8:00 AM to 5:00 PM GMT or 9:00 AM to 6:00 PM GMT)

What are we looking for?

Skills Required:

• Must have at least 2-3 years relevant experience in Financial Trading.
• Basic knowledge of trading concepts and financial markets.
• Technical proficiency to navigate and troubleshoot customer issues.
• Ideally be familiar with similar trading platforms.
• Proficient in English; German language skills are advantageous.
• Experience in using Slack and Zendesk are advantageous.
• JIRA experience is essential.

Nice to Have:

• Strong interpersonal and communication skills.
• Ability to handle high-pressure situations and prioritize tasks effectively.
• Ability to work collaboratively with cross-functional teams to address customer issues.

What will you do?

1. Customer Support:

• Provide swift and professional responses to inquiries, whether they come via email, chat, or any other communication channel.
• Offer assistance to clients, ensuring their inquiries regarding orders, sales, platform navigation, and account-related matters are addressed promptly and effectively through chat and email interactions.

2. Technical Knowledge:

• Display a solid grasp of trading concepts and financial markets.
• Stay up-to-date with product updates and industry trends in order to offer clients precise and up-to-date information.

3. Tool Proficiency:

• Utilize customer support tools like Zendesk and seamlessly collaborate with the team on platforms such as TradersYard and Slack to efficiently resolve client issues and manage requests using Jira.
• Possess a deep understanding of the company's trading platform, to effectively troubleshoot issues, analyze logs, and leverage knowledge bases in order to empower users.
• Embrace the use of AI tools like ChatGPT and actively contribute to our knowledge base on Gitbook, while confidently managing licenses and data through the admin panel.

4. Issue Escalation:

• Raise any concerns you have with B2B Broker Support and provide detailed information when necessary to escalate them to QA.
• Work closely with internal teams, such as QA, to ensure a coordinated effort in promptly and efficiently resolving any issues.

5. Communication:

• Build strong communication and collaboration, bringing clients and internal experts together through transparent and concise information.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Vienna founded in 2002 and a Bloomberg Certified SAPI Integration Partner since February 2022. They are a powerful trading platform that supports multiple assets, brokers, and data feeds. It automates tasks, reduces risks, and increases profits for traders. Unlink other platforms, they focus on trader workflow, aiming for stable, replicable, and successful trading. With a growing user base and flexible packages, they cater to both professional and beginner traders.

#ConnectOS #TeamConnectOS

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Primary Responsibility:

• Job Order/Records/Sample management
• Inspection/Test report generation.
• Invoice sending and dispatching
• PR/PO processing and monitoring for office/operational supplies, travel, utilities, third parties, accommodation, etc.

Specific Responsibility:

Receiving:

• Handles receiving of incoming samples and ensures samples are inspected, sorted, and stored in a suitable storage condition.
• Records, checks, and assess the quantity and sufficiency of samples against testing requirement.
• Records and checks the quality and integrity of samples and coordinates client and sales for any discrepancy and defects.
• Ensures samples received are checked against relevant documents such as but not limited to Proposal, P.O., Request for Analysis form etc.
• Registers samples in the system and must ensure all relevant information such as client special instructions are captured accordingly.
• Sends generated claim stub to client after registration.
• Endorses samples and documents like Job Instruction, Work Sheets and other relevant documents to laboratory.
• Scans and uploads documents to dedicated Sharepoint site.

Reporting:

• Generates and sends complete final tests and inspection reports to client.
• Ensures details are correct and client special instructions are captured accordingly before sending of final reports to client.
• Maintain documents and files/keeps them on corresponding job folders and/or prepare documentation for archiving.
• Ensures records and monitoring are up to date.

Dispatching:

• §  Prepares and dispatches document package (Certificate/LTR, Invoice, Proposal, Letter, etc.) with approved results or reports through appropriate means (by fax, mail, courier, or delivery).
• §  Ensures correctness of recipients’ details and parcel’s content to avoid erroneous dispatching.
• §  Monitors and tracks the parcel’s location and update the monitoring in a timely manner.
• §  Ensures delivery receipts are scanned, compiled, and uploaded in the designated Sharepoint.
• §  Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior
• §  Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
  • Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
  • Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
  • Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
  • Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
  • Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
  • Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
  •  Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
  • fulfills the requirements needed in the success of the QHSEE Management System
  • Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

• Manage scheduling for company executive(s)
• Draft, review, and send communications on behalf of company executive(s)
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive
• Prioritize emails and respond when necessary
• Coordinate travel arrangements
• Maintain various records and documents for company executive(s)

Salary: P55,000 – P75,000 (Monthly Package)

Schedule:

2 months Training (5 days, 9 hours each): Mondays – Fridays (8:30 AM – 5:30 PM EST)

Then will transition to weekend shift (3 days, 13 hours each): Friday 9:00 PM EST – Saturday 10:00 AM EST, Saturday 9:00 PM EST – Sunday 10:00 AM EST, Sunday 9:00 PM EST – Monday 10:00 AM EST

What are we looking for?

Skills Required:

• Windows desktop
• VMware (i.e. ESXi, vCenter)
• Storage (i.e. SANs)
• Azure virtual machines, storage, and networking
• AWS EC2, EBS, and VPC

Nice to have:

• Experience with N-Able (NCentral, if possible)

What will you do?

• Identify, diagnose, and resolve technical problems efficiently.
• Be adept at asking relevant questions, analyzing symptoms, and using available resources to troubleshoot issues effectively.
• Maintain accurate and detailed records of reported issues, troubleshooting steps, and solutions.
• Document actions and follow established procedures for tracking and resolving problems.
• Assist end users with setting up computers, joining domain, and applying updates and policies. This includes installing operating system updates, configuring network settings, and enforcing IT policies and procedures.
• Continuously learn and adapt, staying ahead of industry trends and mastering new skills.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top IT services provider in New York City. They specialize in helping businesses with their IT needs, from choosing and installing hardware and software to making sure everything runs smoothly in the long term. They're especially focused on ensuring that a company's IT systems support its overall business goals.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Job Title: Sales Support

Schedule: Flexible Working Schedule in Eastern Time Zone

Salary Range: 800-1,500 USD per month

About the company:

Our client in the US is a fully integrated investment company committed to creating long-term value for their investors and partners by structuring custom-tailored solutions to complex transactions and unlocking value through the ownership of real estate, secured loans, and operating companies.  

Duties and Responsibilities:

As a Sales Support team member, you will play a crucial role in enhancing our boat and yacht sales efforts by providing comprehensive assistance to potential clients. Your responsibilities will include:

• Lead Management: Acting as the primary point of contact for inbound leads, promptly responding to inquiries, and providing accurate information to potential clients.
• Social Media Marketing: Collaborating with the marketing team to spearhead social media efforts on platforms such as LinkedIn, Facebook, and others to attract leads and engage with the boating community.
• Qualification: Evaluating inbound leads to determining their level of interest and qualification, ensuring that the sales team focuses on high-potential prospects.
• Industry Familiarity: Utilizing your familiarity with boat and yacht sales to effectively communicate the value propositions of our offerings.

Minimum Requirements:

• At least 2 years of relevant experience in Sales
• Boat/Yacht Sales Familiarity: A strong understanding of the boat and yacht sales industry, preferably with direct experience working for a yacht company.
• Basic Terminology: Proficiency in the basic terminologies related to boats and yachts to effectively communicate with potential clients.
• Effective Communication: Excellent communication skills to engage with leads, answer queries, and convey the value of our offerings.
• Lead Qualification: Ability to assess lead potential and prioritize leads for further engagement by the sales team.
• Social Media Proficiency: Experience with social media marketing, particularly on platforms like LinkedIn and Facebook, to contribute to our online presence and lead generation efforts.

Holidays : To be determined (TBD)

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position                                            : Executive/Personal Assistant  

Work Hours                                    : M-F, between 9AM to 5PM EST (w/flexibility)

Holidays                                           : TBC

Pay Range                                       : 1500 - 1800 USD per month.

About the company:

Our client in the US is a fully integrated investment company committed to creating long-term value for their investors and partners by structuring custom-tailored solutions to complex transactions and unlocking value through the ownership of real estate, secured loans, and operating companies.  

Responsibilities:

• High level of executive/personal assistance is expected
• Manage executives' schedules and calendars.
• Coordinate and arrange meetings, conferences, and events.
• Handle travel arrangements and itineraries
• Manage and prioritize incoming communication (including emails, calls, and messages)
• Handle confidential and sensitive information with discretion.
• Perform various administrative tasks as needed.

• At least 5 years of proven experience as an executive assistant or similar role
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to multitask and prioritize tasks effectively.
• Proficient in Microsoft Office suite and/or Google workspace
• Ability to handle sensitive and confidential information with professionalism.
• Tech savvy and adaptable to new tools to improve productivity and efficiency.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Social Media Ad Designer/Video Editor

Working Hours: Monday to Friday, MST Canada ideally, likely EST or PST would work (full time; 40 hrs/ week)

Salary Range: $1000 - $2000/ month

Holiday: US and/or PH Holiday

About the company: 

The company is a fully outsourced and modular agency providing regulatory and operational compliance services, fraud prevention, risk management, and others. Founded in 2009 we have a wide breadth of knowledge and experience to assist businesses of all sizes and types. 

About the job:

We're seeking a full-time, expert-level social media designer/video editor to join our team.

1. You are an expert at graphic design & video editing for social media content.
2. You are an expert at editing long-form videos, as well as YouTube Shorts, TikTok / Facebook & Instagram Reels from raw video content supplied by our team.
3. You love creating memes.
4. You can show examples of your video editing skills, specifically for social media videos.
5. You can share references for business owners for whom you have created ads.
6. You create your own social media videos, so you understand hooks, view retention, and design for attention.
7. You are already, or your goal is to be an A-player, elite designer/video editor.
8. Understanding design principles and content trends for vertical video & static social media content.
9. Photoshop, After Effects, Premiere Pro, TikTok Editor, Captions A.I
10. Editing YouTube/Linkedin/TikTok/Facebook/Instagram video content & optimizing it to get people to convert.
11. Designing attention-grabbing static content (memes/carousels/gifs etc) for Linkedin, Facebook & Instagram.
12. You continually learn, & love talking about & sharing your knowledge of social media content & creative best practices.
13. You’re an expert at designing content for business audiences.
14. You’re confident in your ability to create content that grabs attention.
15. You work fast and efficiently.
16. You have 2+ years of experience in social media design/video editing.

Duties and Responsibilities:

1. Constant learning about social media design principles and content trends for TikTok, Instagram Reels, and Facebook.
2. Designing social media static content, video content & thumbnails.
3. Work with creative lead, content creators on all things related to content production.
4. Work with the team to analyze creative performance and understand what makes certain content work/ not work.
5. Take a proactive approach to find & test new tools, tactics, or strategies to level up your design capabilities.
6. Contribute to improving internal processes for how to develop world-class content.
7. Manage your projects with a high level of organization & communication.
8. Ensure all naming conventions and file storage is adhered to.
9. Continually be upskilling yourself, taking courses (paid for by us) on content design/video editing, and staying on top of content trends.

• At least 2+ years’ experience in social media design/video editing, especially YouTube/TikTok/Facebook/Instagram ads.
• You must love TikTok, Facebook & Instagram Reels, and YouTube Shorts and be researching daily to stay on top of trends.
• Must have working knowledge of any project management tools
• Familiar with Slack
• Ability/desire to quickly learn Captions A.I and similar A.I content tools.
• Any project management tool experience is a plus
• Working experience with Reddit is also a plus
• General knowledge in designing for attention.
• You must have a stable work-from-home office with at least 2 monitors. This can be secured upon getting hired (and so long as you are used to working on dual monitors and not confined to one small screen)
• Experience in working with a creator/influencer is a big plus
• A portfolio showcasing your sample works

1. You love being on TikTok, Facebook & Instagram Reels, and YouTube Shorts every day as part of your work & life because you love to follow and analyze the most creative content on each platform.
2. You get to do all the ad design & video editing stuff you love.

• You get to use super cool A.I tools to edit content.
• You work with awesome content creators, and you'll turn the raw content they supply you with into amazing social media content.
• You create world-class content that delivers world-class results.

1. You get to work with a team that supports you.
2. You get to work in a super organized company that makes everything smooth & structured, from file management to design briefs.
3. You get crystal clear expectations and goals.
4. You get to learn about consumer psychology, persuasion principles, behavioral design, and designing for attention.
5. You get to work in a culture of excellence, & use our world-class systems.

Salary: P60,000 to P80,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Proven experience as an Executive Legal Assistant
• Proficient in using Dropbox and other document management systems
• Excellent written and oral communication skills

Nice to Have:

• Experience with CLIO practice management software highly preferred
• Experience with Lawmatics software highly preferred
• Knowledge of trademark process is a plus

What will you do?

• Provide administrative support to the team remotely.
• Perform clerical tasks such as organizing electronic files, managing emails, and scheduling appointments.
• Utilize electronic document management systems to maintain and update important files and documents.
• Assist with project management tasks, including coordinating deadlines and tracking progress.
• Conduct data entry and maintain accurate records of information.
• Interact daily with prospective clients, current clients, and attorneys via electronic means.
• Manage prospective client intake process (including onboarding).
• Proofread documents for errors and ensure they adhere to company standards.
• Conduct online research for legal and general information.
• Communicate with current clients about matters and billing.
• Assist firm's marketing activities, including social media management.
• Create copy for and scheduling of posts on firm's social media platforms.
• Manage firm's social media platforms, including responding to mentions and comments on firm's social media platforms, responding in a timely manner.
• Assist in preparing and filing trademark applications with the USPTO and other authorities.
• Maintain firm's trademark docket.
• Proofread and format legal documents (ex. contracts).
• Prioritize tasks effectively and meet deadlines.
• Provide support to firm in various administrative tasks and legal matters as needed.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- A bicoastal, virtual business and entertainment law firm that provides legal support to all types of creatives (including podcasters, influencers, dancers, bloggers, and content creators) and entrepreneurs during every step of their business journeys.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Are you a dynamic and experienced Assistant Revenue Manager? We are currently seeking someone to join our team who can play a pivotal role in optimizing our revenue streams, implementing pricing strategies, and ensuring financial success. If you have a proven track record in revenue management and a strategic mindset, we invite you to apply for this exciting opportunity. Join us in making a significant impact on our organization and take your career to the next level. Apply now!

Position: Assistant Revenue Manager

Monthly Salary: Up to 1,600 USD/month (Depending on the interview result and client’s approval)

Working Hours: Tuesday to Saturday, 9 am to 5 pm Eastern Time

Holidays: Some US Holidays

Duties and Responsibilities:

• Develop and implement effective revenue management strategies.
• Monitor market trends and competitor activities to identify revenue growth opportunities.
• Analyze data and financial reports to assess revenue performance.
• Ensure listing ratings and status are in a good position.
• Forecast revenue trends and make recommendations based on pro forma targets.
• Identify areas for improvement in revenue processes and implement enhancements.
• Utilize revenue management tools and software to enhance efficiency.
• Perform property analysis reports.
• Carry out tasks given by the Rev Manager Lead.
• Develop pricing recommendations based on market trends and property performance.

• At least 2 years of experience is required (as an Assistant Revenue Manager in the hospitality industry; Short Term Rentals preferred)
• Proficiency with Google Suite - especially Google Sheets & Google Drive
• Strong analytical and financial modeling skills.
• Familiarity with revenue management software/tools.
• Results-driven with a focus on achieving revenue targets.
• Ability to adapt to changing market dynamics.
• Strategic thinking and problem-solving skills.
• Positive attitude and a willingness to learn
• Highly organized, documentation-oriented
• Strategic and mental agility
• Proficient understanding of American cultural and societal norms
• Excellent internet speed with backup to ensure BCP (Business Continuity Plan)
• Excellent communication and writing skills are preferred

Plus / Good to Have:

• Someone who has worked with OTA (Online Travel Agencies) such as Airbnb, Vrbo, Booking.com, Etc.
• Someone who takes criticism as constructive rather than negative.
• Background in Property Management
• A Communications Degree is a plus

We are seeking a dynamic and results-driven individual to join our partner team at CloudQwest Solutions. As an IT Solutions Sales Manager, you will be responsible for driving the sales of IT solutions and services to meet revenue targets. This is an exciting opportunity for someone with a strong background in IT sales and a passion for driving business growth within the IT industry.

Responsibilities

• Develop and implement sales strategies to drive revenue growth and achieve sales targets
• Build and maintain strong relationships with key clients and partners
• Identify and pursue new business opportunities, including lead generation and prospecting
• Collaborate with internal teams to develop customized solutions for clients, based on their specific needs and requirements
• Prepare and present sales proposals, presentations, and contracts
• Negotiate and close sales deals, ensuring customer satisfaction and retention
• Monitor market trends, competitor activities, and industry developments to identify opportunities and threats
• Provide regular sales reports and forecasts to management

• Bachelor's degree in Business Administration, Marketing, Information Technology, or related field
• At least 5 years of experience in IT solutions sales, with a proven track record of achieving sales targets
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients and partners
• Strong business acumen and strategic thinking
• Experience in selling IT solutions and services, such as software, hardware, cloud services, or IT consulting
• Knowledge of current IT trends and technologies
• Proven ability to negotiate and close sales deals

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position : Executive Assistant

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm)

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

Our company predominately works with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area.

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence
  

Minimum Requirements:

• At least 5-7 years of experience as an Executive Assistant with experience working with Sales team in a B2B or B2C sales environment (must reflect on resume)
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Experience working with Sales team in a B2B or B2C sales environment
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position : HR Staffing Specialist

Work Hours (Client) : EST; total of 40 hours/week (shifting schedule with some days required to work longer shifts, but fewer days in a week, see this table as an example)

: Normal business hours during first few weeks for training

Holidays : TBD

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company is the world's leading provider of personalized in-home care services. We have over 1,100 independently owned and operated franchise offices worldwide that employ compassionate CAREGivers who share our dedication to enhancing the lives of aging adults and their families. Services span the care continuum, from companionship and personal care to specialized Alzheimer's care and hospice support.

Caring for others is part of our DNA, and that includes caring for your career. The company provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a supportive family-like culture where you're encouraged to talk with your local office for support, share stories, and seek guidance.

About the job:

The role is responsible for successfully coordinating all activities related to Client/Staffing Assistant schedules and staffing open shifts.  They are also responsible for spending part of their time conducting Staffing assistant interviews and assisting HR Coordinator with Staffing Assistant activities.

During the on-call periods in the evening, the role would be responsible for answering incoming phone calls, handling issues with our employees who are on shifts, as well as doing file-audits. During normal business hours, the role would be answering phones (along with our team), staffing shifts, performing HR interviews, etc.

Duties and responsibilities:

• Answer incoming calls in a professional, friendly, and knowledgeable manner
• Create and maintain client and Staffing assistant schedules with an emphasis on creating high-quality matches and the development of extraordinary relationships.
• Monitor, mediate, and log all client and Staffing assistant activity utilizing the software system.
• Follow up with all client and Staffing Assistant issues to ensure their problems are resolved. 
• Enter and maintain accurate client and Staffing assistant records in the software system.
• Follow up and communicate Staffing assistant and client issues to ensure problems are resolved.  
• Recognize and capture opportunities to increase service hours to enhance and/or increase quality care. 
• Staffing on-call after-hours On-Call Coordinator – holidays split up and a regular rotation of every other Thursday.
• Assist the Service Manager in monitoring all Staffing assistants overtime.
• Work to have recurring schedules for all clients to limit the number of Staffing Assistants going and to give consistency to clients and Staffing Assistants with their hours.
• Document all staffing, overtime, clock-in/out issues, scheduling changes, etc. in ClearCare.
• Have monthly One to One meetings with Service Manager

Minimum Requirements:

• Must have at least 3-5 years of experience in a similar field/ role.
• Experience handling employee schedule and concerns is nice to have
• A high level of English language customer service (phone and email) is very important.
• Proficiency in Microsoft Teams & Outlook is required
• Any experience with the software Wellsky (formally ClearCare) would be great, but not required
• Familiarity with Ring Central (phone system) is a plus but not mandatory.
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• MS Office Application experience

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Copywriter

Work Hours: M-F; 9:00 AM-5:00 PM Central Time/11:00 PM-7:00 AM PH Time

Salary: 800-1,200 USD per month

Duties and Responsibilities:

• Write and edit engaging and persuasive copy for various marketing materials.
• Write blog articles with prompts.
• Write posts on LinkedIn.
• Newsletter copywriting.
• Develop messaging strategies that align with the brand and target audience.
• Conduct thorough research to understand the target market and competitors.
• Collaborate with the marketing team to create effective campaigns.
• Proofread and edit copy to ensure accuracy and consistency.
• Stay up to date with industry trends and best practices.

• Proven experience as a Copywriter or similar role.
• Proficient in Microsoft Office and other editing tools.
• Strong communication, writing, and editing skills.
• Knowledge of SEO best practices is a plus.
• A portfolio of previous work is required.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you an ace Digital Marketing Specialist with a passion for all things online and digital? Our team is on the hunt for a skilled professional like you to take charge of our client's TikTok channel and drive online presence to new heights! The ideal candidate will also be adept at creating engaging video content and editing videos and thumbnails on YouTube. This is a unique opportunity to showcase your marketing skills and make your mark in the digital space. Are you ready to rise to the challenge and join us on this exciting journey?

Position: Digital Marketing Specialist

Working Hours: Monday to Friday, 2-3 hours a week of overlap between PH & UK time zones, and the rest of the work hours can be flexible

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

Benefits: To be confirmed

About the Company:

A self-storage company in the UK with 5 sites. The client documented their journey on a podcast and a newsletter. The reason for the podcast and newsletter is to help other operators generate more profit through simple systems and procedures. The client has been creating content for 5 years or so but has never natively done so for TikTok. This is where you come in!

Responsibilities

• Utilize your expertise in TikTok to create and publish engaging videos to showcase the client’s self-storage services
• Develop innovative ideas for new video content by researching trending self-storage content
• Edit videos, create B rolls, and design thumbnails to make the videos more attractive to viewers
• Infuse personality and humor into the videos while also providing informative content related to the storage industry
• Manage the growth of the TikTok channel by strategizing and executing initiatives to increase engagement, followers, and views
• Apply similar skills to create longer-form content for their YouTube channel

• Proven expertise in creating TikTok videos that are engaging, entertaining, and informative
• Experience in creating YouTube content and applying YouTube SEO and growth strategies
• Creativity and a passion for social media and content creation
• Ability to work independently and manage multiple projects at once

Position: Executive Assistant
Working Hours: Monday to Friday, 8AM-5PM MST (Subject to change)
Salary Range: 800-1500 USD
Holiday: TBD

About the company: 

We are a place united by an ability to create wealth and obligation to do good; we see the two as inseparable. We are passionate about making the world a better place and we feel that starts with us. We’re a fast moving start up with opportunities to grow. We run hard, help each other out, and work together to achieve our goals. We are an equal parts hedge fund and tech company. 

We help investors unlock generational wealth by providing access to investments normally reserved for the institutions and the ultra wealthy. We evaluate thousands of investments to provide our customers one diversified, and managed portfolio of alternative asset investments (things that are not stocks and bonds). Best of all, we are powered by a Silicon Valley-grade technology platform that our customers can use anywhere. Join us and grow wealth with us!

About the job:

We are seeking a dynamic and detail-oriented Operations Specialist to join our team. While direct experience in financial services or wealth management is preferred, we are open to candidates who exhibit exceptional qualities such as fast learning, proactive problem-solving, and keen attention to detail.

Duties and Responsibilities:

Data Entry and Maintenance:

• Accurately input and maintain data related to the firm, funds, investors, and procedural documentation.

Documentation and Record-Keeping:

• Assist in maintaining records and documentation, including client information, subscription/redemption requests, and daily monitoring of group email boxes.

Reporting:

• Support the preparation and review of reports related to fund performance, financial statements, etc.

Reconciliation:

• Collaborate in reconciling discrepancies in reported financials, fund positions, ensuring overall accuracy.

Process Improvement:

• Identify opportunities for process enhancement, working with the team to streamline procedures and improve operational effectiveness.

Ad Hoc Projects:

• Participate in special projects or assignments, contributing to process improvement initiatives and overall operational efficiency.

Administrative Tasks:

• Handle various administrative tasks, including scheduling, as needed.

• At least 2 years of experience in the similar position
• Fast learner with a proactive and innovative mindset.
• Ability to work independently and think critically without excessive guidance.
• Exceptional attention to detail and a commitment to accuracy.

Position                           : Head of Finance

Working Hours           : M-F, EST 9am -5pm (10pm - 6am PHT)

Holidays                     : US or PH Holidays

Salary Range                        : 1800-2300 USD

 

About the Company

 

The company strives toward unlocking the economic potential of marginalized small and medium business owners. By bringing together a team of individuals with a wide range of backgrounds and a passion for fintech, the company is equipping business owners and journeying with them to their bigger dream.

Main Responsibilities

• Oversee teams of accountants in the US, Mexico, and Uganda, and generate consolidated reports.
• Perform comprehensive financial analysis.
• Establish secure protocols to safeguard confidential information.
• Ensure adherence to financial regulations in all accounting operations and audits.
• Handle investor reporting.
• Revise forecast models with actual data.
• Lead the budgeting process company-wide.

Tools to use 

 

• QuickBooks
• Google workspace (required)

• 5+ years of experience as an accountant/Finance roles
• CPA is a big plus
• Bachelor's degree in accounting or finance is required

Job Title: Affiliate Outreach

Salary Range: $800 - $1200

Don't miss the chance to join the team as an Affiliate Outreach Specialist. With your help, we can expand our reach to new audiences and achieve even greater success. Apply now to be a part of our exciting opportunity.

• Excite and build relationships through personalized outreach emails.
• Develop strong connections with clients.
• Take charge of managing and nurturing affiliate relationships.
• Efficiently handle assigned administrative tasks.

• 2 years of experience as an affiliate outreach / influencer outreach.
• Strong communication and relationship-building skills
• Ability to work independently and as part of a team
• Familiarity with affiliate tracking platforms

• Proficient or has experience using Google Workspace, Tiktok Shop Seller Center and Tiktok affiliate center

Salary: P100,000 – P150,000 (Monthly Package)

Schedule 8:30AM EST – 5:30 PM EST

What are we looking for?

Skills Required:

• Thorough understanding of key IT concepts and familiarity with network infrastructure
• Ability to manage multiple personality types and cultivate buy-in from various departments
• Ability to manage multiple ongoing engagements and work under tight deadlines
• Ability to think critically
• Ability to work well with a team in high-pressure situations

Nice to have:

• Formal training or certifications pertaining to project management, e.g., PMP, CAPM, Project+, ITIL, Prince2
• Familiarity with ticketing systems, e.g., AutoTask, ConnectWise, TrackIT, FootPrints
• Experience with IT-monitoring tools, e.g., N-able, Kaseya, SolarWinds

What will you do?

• Participating in all managed services calls with clients and account managers.
• Reviewing managed service tasks/upgrades, and open tickets.
• Conducting kickoff meetings/calls for onboarding new clients and coordinating all tasks throughout.
• Providing accurate, timely, and detailed documentation of all technical and client-care issues.
• Facilitating communication—at regular intervals—between clients, account managers, engineers, and management.
• Acting as an internal liaison between various departments, including executive management, engineering, sales, administration, and technical writing.
• Cultivating client relationships through phone calls and proactive service offerings.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top IT services provider in New York City. They specialize in helping businesses with their IT needs, from choosing and installing hardware and software to making sure everything runs smoothly in the long term. They're especially focused on ensuring that a company's IT systems support its overall business goals.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Growth Marketing Manager

Work Hours: M-F; 9:00 AM-5:00 PM EST/10:00 PM-6:00 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

• Create 5-10 videos every week for TikTok and YouTube shorts.
• Create and execute effective growth marketing strategies to increase brand awareness, reach, and engagement.
• Assist in testing ad creatives, acquisition channels, and strategies.
• Manage social media accounts and engage with the audience to build brand loyalty.
• Collaborate with cross-functional teams to ensure cohesive brand messaging and consistent customer experience.

• Proven experience as a Growth Marketing Manager or any similar role.

• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
• Familiarity with any music-making application.
• Has experience with D2C, consumer apps, games, entertainment, and the like.
• Understanding of social media platforms and their algorithms.
• Experience with testing ad creatives and analytics tools.
• Portfolio required.

Ideal/Nice To Have/Preferred:

• Has experience and interest in music.

Job Title: Business Operations/Admin Generalist 

Schedule: Monday-Friday, 9AM-6PM BST / 5PM - 2AM PH Time

Salary: $800 - $1000

• Assist in financial record reconciliation and manage annual filings for various entities
• Support document processing for legal requirements and liaise with external parties like notaries
• Handle approvals related to KYC, AML, and KYB procedures
• Invoicing and Certificates: Chasing invoices and issuing S/EIS3 certs. Additionally, managing the setup of refunds, requesting bank details, and processing refunds
• Exit Management: Conducting exit calculations, creating exit PDFs, and distributing them to investors. You’ll also manage the setup of wires for returning money to investors
• Filing and Expenses: Handling PFIC/FATCA filings and chasing unsubmitted Revolut expenses. Also, processing invoices and setting up wire transfers

• You're Detail-Oriented: Your ability to pay meticulous attention to small details is crucial, especially when it comes to tasks like reconciling payments, handling filings, and managing various documents
• You’re highly conscientious: Your commitment to thoroughness and precision sets you apart, ensuring that every task is approached with a conscientious mindset
• You're Organized: Given the diverse set of responsibilities, you excel in efficiently managing tasks, meeting deadlines, and prioritizing what is most important for successful outcomes
• You're a Brilliant Communicator: Whether in written or verbal form, you understand the importance of effective and clear communication in all aspects of the role
• You're Adaptable and a Fast Learner: While we don't expect you to have prior experience in these specific responsibilities, your capacity to adapt to new processes, regulations, and tools with the right coaching is essential
• You Take the Initiative: You proactively approach your tasks, demonstrating a willingness to take on whatever is required, particularly when priorities shift. Your proactive stance contributes to the success of the team and the organisation.
• Proficient or has background in using the following tools:
• Microsoft Office
• Google Sheets
•  Airtable
• Companies House
• Wise

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Inside Sales Representative

Working Hours: Monday to Friday  9am-5pm can be PST, EST, or CST(will depend on the area you will be targeting)

Salary Range:  1,000-1,200 USD/month (open to 1,300-1,500 USD if experience exceeds our client’s expectations)

Holidays: US Holidays

Payment Cycle: Monthly

About the company: 

 A company offering coaching and training that follows a pragmatic scheme to help business owners, leaders and professionals achieve personal, professional and business goals faster and easier. 

Duties and Responsibilities:

• Cold calling and appointment setting
• Deal with prospects of our clients
• Execute high volume of outbound sales calls and conduct very high-quality sales conversations.
• Make calls to executives to try to book meetings for our executive sales team.

• At least 2 years of experience
• Flawless and rockstar communication skills
• High energy and output
• Highly coachable
• Hungry (performance-based bonuses included)
• Executive/consultative sales style (talking to executives)

Bonus scheme: To be finalized byt the client but to give you some idea...

The client's business gets paid by their own clients based on performance, you'll get included on that.

1-3% of closed revenue per quarter would be the bonus. So, if you and the client close $100,000 in revenue as a result of the meetings they set, they would get 1-3% of that as a bonus on top of their salary.

The IT Support Technician is a vital member of our Information Technology team, tasked with

providing essential IT support. The role plays a central part in maintaining a responsive and efficient IT support environment, ensuring seamless day-to-day operations. Responsible for resolving a variety of technical issues, requests and escalating complex problems as needed. Requires a hands-on approach to troubleshooting and resolving hardware, software, and network-related issues. Actively contribute to the documentation of technical procedures and user-facing guidelines to enhance knowledge sharing and facilitate efficient issue resolution. Plays a critical role in fostering a positive end-user experience while contributing to the overall functionality and security of our IT infrastructure.

• Provide quick and effective assistance with information technology systems.
• Guide end users remotely and in person through systems configuration, troubleshooting, and maintenance 
• Listen attentively to end users’ questions and concerns and offer optimal solutions.
• Prioritize customer satisfaction in all communications, directing unresolved issues to next level personnel.
• Work with IT Specialists to provide end users with superior service.
• Respond to technical inquiries via email, through online chats, over the phone, or in person.
• Walk end users step-by-step through the problem-solving process.
• Help with troubleshooting hardware and software.
• Follow up with end users to ensure satisfactory service.
• Communicate end user feedback to the appropriate internal team members.
• Under direct supervision from senior team members, provide help desk support.
• Monitor and respond quickly and effectively to requests received through the IT helpdesk.
• Troubleshoot and resolve all problems encountered with hardware and software.
• Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
• Provide on-site desktop/laptop support including new hardware setup, imaging, and deployment. Install and configure computer software, hardware, networks, and peripheral equipment.
• Responsible for regular desktop preventive maintenance and cleaning.
• Troubleshoot and resolve software and hardware issues quickly and efficiently.
• Document steps to help end users resolve technical problems.
• Develops and maintain technical and user facing documentations.
• Support the implementation of new solutions or applications.
• Create accounts for new users and assist with password or login problems.
• Test and evaluate new technology.
• Inventory Management of IT Equipment.
• Provide insight into technical requirements.
• Repair and replace equipment as necessary e.g., UPS Battery.

• Bachelor’s degree in related field, equivalent work experience in the IT field, and/or industry certification(s)
• Minimum of 2-3 years prior experience in a Technical Support capacity
• Exceptional Customer Service and communication skills, both verbal and written
• Experience working as an IT help desk technician or in a similar customer support role.
• Must be a self-starter with the ability to adhere to procedure.
• Strong analytical, logical thinking and problem-solving skills
• Ability to diagnose and resolve a variety of technical issues.
• Team-oriented mindset with an openness to constructive feedback
• TESDA NC2 certification

Highly preferred:

• Experience using Office 365
• Skilled in supporting Microsoft Technologies (O365, Active Directory, Azure, etc.)
• Working knowledge with various operating system and application e.g Microsoft Windows 10, 11 and Microsoft Office application
• Working knowledge (Cisco, Mikrotik, WIFI AP, Switches)
• Tech savvy, with experience working in a tech-related field.
• Eagerness to learn new technologies and systems.
• Exceptional Customer Service and communication skills, both verbal and written
• Knowledgeable about endpoint protection and associated best practices.
• Proficient with Mobile Devices, wireless networks, and peripherals such as printers, scanners, etc.
• Excellent organizational and follow-up skills with strong attention to detail
  

• Full-time contract.
• Attractive salary based on skill level and experience.
• Work alongside colleagues that share the same interests and passion for art and video games.
• Stable employment and professional growth in an international environment.
• A culture of diversity and inclusion to unite the most outstanding talents.
• Online training platforms and workshops to level you up.