Total 6,330 job vacancies in The Philippines

Video Specialist

Location: Manila, Philippines

Company: Elogio Asia is a leading distributor in the medical aesthetics industry specialising in cutting-edge laser technologies and injectable products.

Job Overview:

As a Video Specialist, you will be responsible for capturing high-quality videos for various marketing materials, e-commerce platforms, and promotional campaigns. Your role is crucial in presenting the company and those involved in the video (products and talents) in the most appealing and professional manner to attract customers and drive sales. As this role is part of the media team with APAC subsidiaries, travelling and working in a multi-cultural team is to be expected.

Key Responsibilities:

- Responsible for planning, filming, and editing videos & still images

- Participate/Lead storyboarding and shoot conceptualisation for a variety of projects including but not limited to Events Coverage, Promotional Video and Social Media Videos

- Create content for social media, corporate functions and other business needs.

- Utilise up-to-date knowledge of product trends and photography/imaging technology to enhance product video/photo presentation.

- Knowledge in AV to actively work with external vendors to synchronise livefeed during events

- Help out with events, meetings and functions as and when appropriate.

- Experience in graphic content creation is a plus.

- Additional ad-hoc tasks are provided by the company.

Requirements:

1. A general passion and interest in film and video editing

2. An aesthetic eye for digital media & medical aesthetic trends

3. Be able to do photo taking and video filming

4. Be proficient with operating video cameras, lighting, audio & other equipment to capture footage.

5. Proficient with Adobe Illustrator, Photoshop, Premiere Pro, or other graphic designing and video editing software

6. Familiar with managing digital channels such as Facebook & Instagram

7. Driven, hardworking and pro-active

8. Must be able to travel

9. Based in Makati Office

Interested applicants please include your portfolio and show reel in your application. Thank you.

視訊專家

地點：菲律賓馬尼拉

公司： Elogio Asia 是醫療美容行業領先的經銷商，專注於尖端雷射技術和注射產品。

職位概述：

作為視訊專家，您將負責為各種行銷材料、電子商務平台和促銷活動捕捉高品質影片。您的角色對於以最具吸引力和專業的方式展示公司和影片中的人員（產品和人才）以吸引客戶並推動銷售至關重要。由於該職位是亞太地區子公司媒體團隊的一部分，因此需要在多元文化團隊中出差和工作。

主要職責：

- 負責策劃、拍攝、編輯影片和靜態影像

- 參與/領導各種項目的故事板和拍攝概念化，包括但不限於活動報導、宣傳視頻和社交媒體視頻

- 為社群媒體、公司職能和其他業務需求創建內容。

- 利用最新的產品趨勢知識和攝影/成像技術來增強產品影片/照片展示。

- 具備 AV 知識，能夠積極與外部供應商合作，在活動期間同步直播

- 在適當的時候協助舉辦活動、會議和活動。

- 有圖形內容創作經驗者佳。

- 公司提供額外的臨時任務。

要求：

1. 對電影和影片編輯的普遍熱情和興趣

2. 數位媒體與醫學美學趨勢的美學眼光

3. 能夠進行拍照及影片拍攝

4. 熟練操作攝影機、燈光、音響等設備進行拍攝。

5. 熟練使用Adobe Illustrator、Photoshop、Premiere Pro等圖形設計及影片編輯軟體

6. 熟悉管理Facebook & Instagram等數位管道

7. 吃苦耐勞，積極主動

8.必須能夠出差

9. 駐馬卡蒂辦事處

有興趣的申請者請在申請中附上您的作品集和展示捲軸。謝謝。

Position Summary

The Service Engineer is responsible for providing high quality customer support through on-site services as well as leading product commissioning, maintenance, repairing and training. He/she will be supporting customers through the service team and directly on the hotline or email. This is a permanent full-time role with frequent inter-state and occasional overseas travel.

Key responsibilities:

• Service management, process optimization, service offers and proposals
• Service partner management, including contracting, work evaluation, etc.
• Conduct service sales work to meet the yearly target (Optional)
• Oversee the field service operation from pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs.
• Ensuring that the on-site services comply with the local work health and safety requirements
• Planning and coordinating tasks as well as liaising with other divisions of the business to complete jobs in a timely manner
• Keep a good record of the service cases, spare parts & unit inventory, consumption records and service revenue & expenses
• Organize, participate and accompany customers on long-term cooperation greeting and social activities.
• Communicate with the management, sales team, local service partners and customers to support the business development.

Education & Experience:

• Bachelor’s degree or above in Electrical Engineering or other Engineering related course
• Minimum 3 years' experience in service in renewable energy industry or power electronics industry
• Hands-on Solar PV experience for 2 years min. (project installation and
• commissioning).

Skills:

• High level of commitment and responsiveness
• Demonstrated leadership and teamwork skills
• Strong technical understanding on energy storage system and PV Inverter
• Project management skills in an international environment with stakeholders across the globe
• Excellent written, verbal communication skills and negotiation skills
• Excellent communication skills in English. Chinese language is a plus
• Proficiency with computer programs/software (Microsoft Office)

Knowledge in Scada is an advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities：

• Review and make a good record of the spare parts/unit inventory and usage.
• Review and approve service expenses and lodge in internal systems.
• Office administration including maintain files and organization, plan meetings.
• Review customer service activities being done to ensure all requirements are met and optimize current procedures to improve team performance.
• Maintain the internal GSP system, work order input and Customer Satisfaction Inquiry
• Monitor complex technical problems that are recorded and tracked within the internal system and liaise with internal teams for improvement and development.
• Continuously develop knowledge of all relevant products and services
• Communicate with the management, sales team and customers to support the business development.

Job Requirement:

• At least 1-2 years of operations, fresh graduates are welcome to apply.
• Excellent communications skills (Written and Verbal) in English is necessary, fluent (Verbal) in Mandarin is a plus.
• Ability to manage multiple tasks simultaneously, solve problems, manage and meet deadlines and maintain a high quality of work.
• High attention to details.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Personal development opportunities

CCK specialises in the development, support, and implementation of treasury systems. CCK’s Head Office is based in Perth, with offices in Sydney, Kuala Lumpur, Manila, and Jakarta.

Responsibilities of the role

• Assist Senior Consultants with system implementations of Guava Suite components covering the following key functionalities:
  • Business Reviews
  • Guava database build and configuration 
  • Report development.
  • Specifying interface requirements 
  • User Acceptance testing
  • Data Migration
  • Parallel Run 
  • Live Run
• Client Support. Troubleshooting of reported issues and providing solutions.
• Testing of New software releases, new enhancements, and functionality improvements.
• Providing training to clients.
• Other consultancy services as required.

The candidates will require:

• Good understanding of financial market instruments 
• Tertiary qualifications in mathematics, finance, and/or accounting
• Strong analytical skills and quantitative ability
• Excellent communication skills both written and oral

We will look favorably on someone who has a degree or previous experience in dealing, risk management, operations, or accounting within a treasury and banking environment and has worked on system implementation projects in the banking/treasury areas.

The person must have the following personal traits

• Team orientated but also a self-motivated self-starter. 
• Ability to work in a high-pressure environment.
• Keen learner looking to expand skill sets and knowledge base.
• Enjoys challenges.
• Motivated and a quick learner
• Enjoys problem-solving. 
• Be accountable in an impact and results-driven organization.
• Flexible with working hours / working long hours when necessary.

Multi-national colleagues

Challenging role

Great Teamwork

WHAT IS YOUR ROLE

We are seeking an entry-level Insurance Verification Agent to work closely with our Insurance Billing team. This role primarily involves contacting insurance companies via phone to obtain essential benefits information for our Users.

WHAT WILL YOU DO

• Work closely with our Insurance Billing team and our customer support team.
• Contact insurance companies exclusively through phone calls to verify patient insurance coverage and benefits.
• Collect and accurately record information related to insurance coverage, co-pays, and deductibles.
• Update patient accounts with verified insurance information to ensure proper billing and processing of their order.
• Communicate with insurance agents.
• Validate if the patient's needed service, can be serviced or not.
• Tag tickets.
• Tag orders in the system.

YOU HAVE…

• Strong English communication skills, both verbal and written.
• Excellent attention to detail and ability to collect accurate information.
• Availability to work daytime hours in either PST or EST, Monday to Friday.
• Proficient in phone-based communication.
• Basic computer skills and data entry proficiency.
• Prior insurance or DME experience is a plus, but not mandatory.
• Commitment to patient confidentiality and adherence to HIPAA guidelines.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We are seeking an entry-level Insurance Verification Agent to work closely with our Insurance Billing team. This role primarily involves contacting insurance companies via phone to obtain essential benefits information for our Users.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Work closely with our Insurance Billing team and our customer support team.
• Contact insurance companies exclusively through phone calls to verify patient insurance coverage and benefits.
• Collect and accurately record information related to insurance coverage, co-pays, and deductibles.
• Update patient accounts with verified insurance information to ensure proper billing and processing of their order.
• Communicate with insurance agents.
• Validate if the patient's needed service, can be serviced or not.
• Tag tickets.
• Tag orders in the system.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• Strong English communication skills, both verbal and written.
• Excellent attention to detail and ability to collect accurate information.
• Availability to work daytime hours in either PST or EST, Monday to Friday.
• Proficient in phone-based communication.
• Basic computer skills and data entry proficiency.
• Prior insurance or DME experience is a plus, but not mandatory.
• Commitment to patient confidentiality and adherence to HIPAA guidelines.

Salary + Benefits

Shift: Night Shift

The BI developer will be responsible for the development, delivery, and maintenance of business intelligence applications and solutions. The position will include ongoing project-based development work, the delivery of scheduled reports, ad-hoc report development and enhancements, and day-to-day support of existing applications and reporting solutions.

The BI Developer works in all phases of reporting application development including design, installation, configuration, physical and logical database design, performance tuning, writing stored procedures and triggers, maintaining security, troubleshooting, providing advanced support. The BI Developer will support multiple application environments.

Qualified candidates must be highly knowledgeable of design and administration best-practices. Extensive hands-on experience is required. We are looking for a person who can solve problems and work independently. The ability to translate user requirements into a design which facilitates user access/reporting is also critical.

• Perform analysis, design, development, and testing activities in support of enterprise reporting, Business Intelligence, and data analytics solutions across a wide range of business and operational functional areas
• Assist with the design, development, and deployment of next generation data warehouse and tools to support long term information delivery and data visualization needs.
• Build and administer Microsoft PowerBI pre-production environments,
• Own the development and ongoing maintenance/enhancements of business reporting systems
• Design, develop, test and implement scheduled report deliveries, utilizing automated delivery capabilities.
• Design, develop, test and implement scheduled data integration (ETL) deliveries.
• Write complex SQL queries to implement performant data integration and reporting solutions
• Focus on information/data quality by continuously evaluating data standards and data profiling
• Collaborate with Business Systems Analyst and Quality Assurance engineers to build compliant and quality solutions
• Provide operational support for new and existing BI and data warehouse components.
• Setup and maintain documentation and standards.
• Proactively identifies issues and concerns to management.
• Work as part of a team and provide 24x7 supports when required

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What You Will Do:

• Provides 24 x 7 on-call support for all assigned production-related systems.

• May conduct code-level software analyses to identify root cause of bugs and/or system modifications as needed.

• Identifying and resolving technical issues

• Assisting with system integrations

• Interfaces with internal clients, vendors, managers, IT and Product Development to resolve problems.

• Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary.

• Assists in documenting current policies and procedures.

• Represents team on cross-functional teams for production, support and development activities.

• Performs specialty production processing.

• Interacts with internal departments to deliver solutions.

• Interprets and presents data and conclusions to management as needed.

• Improve methodologies used in the job.

• Other related duties assigned as needed.

What You Will Bring:

• Must have skills/tools/experience  Unix, Windows, Application support, Unix programming/scripting (Bash, Python, Perl, etc.), ServiceNow, ITIL service management (incident, request, change, problem, knowledge)

• Nice to have skills/tools/experience: Network, System Admin Certificate Management, Apache web service, Jira, Akamai

• Must be willing to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Building, Magallanes, Makati City (located near Magallanes MRT Station, EDSA)

• Must be willing to work on a night shift (9pm to 6am) with rotational on-call schedule to cover off-hours including weekends

• College Undergraduates and Non-Bachelor's Degree holders with relevant experience are welcome to apply

• Knowledge of the basic principles, processes, phases and roles of application development methodologies

• Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies

• Knowledge of testing tools and quality control requirements

• Knowledge of programming languages

• Demonstrated knowledge of company products and services

• Excellent analytical, problem-solving and time management skills

• Ability to successfully manage multiple concurrent tasks

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Ability to work well in a fast-paced, high stress team environment

• Ability to work independently and intuitive ability to prioritize assignments

• Must be dependable and able to meet and fulfill obligations

• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers

• Willingly shares relevant technical and/or industry knowledge and expertise with other resources

• Must be highly flexible and adapt to changing priorities

• Must be extremely detail-oriented and thorough in completing tasks

• Willing to take on responsibilities and challenges

What We Offer:

• A competitive salary and benefits, including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

• Work for an organization that champions Inclusion and Diversity and Women in Technology

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Manages the Pastry Team by supervising the function of the bakery, maintaining quality and consistency of production, and monitoring all culinary expenses.
• Maintains and sets sanitation, hygiene, and safety standards in the kitchen, ensures that culinary areas have established current standardized recipes, and devises new and innovative presentations and recipes for baked items. 
• Conducts training, coaching, mentoring, and all other necessary functions for the department.

• Engages with daily operations of outlet services such as but not limited to effectively handling customer concerns, implements standards of service for guests, and maintaining cleanliness and condition of work areas.
• Coordinates seating, flips tables, escorts guests to their tables, and works closely with servers and bus persons to provide assistance.
• Organizes outlet reservations and provides prompt, courteous and efficient food and beverage service.

The Program Coordinator will join a team of professionals working in a fast-paced, team environment. The Program Coordinator facilitates and manages various processes (client-specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first-level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management, and offboarding.
• Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (i.e. pending end of assignments, invoicing, time and expense management, and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed promptly so the contractor can start assignments on time.

• Reviews daily revenue reports, verifies documents and posting accuracy for payable invoices, and manages allocations and other expense calculations.
• Communicates with public auditors with instructions for preparation of internal and external audits, reviews bank statements for verification, and ensures taxes are declared and paid on time.
• Supervises daily accounting operations such as preparing monthly financial reports and analysis.

• Manage and enhance the work relationship with the 50-80 partner restaurant chains through regular, personal contact with the restaurant manager.
• Negotiate exclusive deals and marketing ads with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
• Improve the aftersales process and care by helping partner restaurants with any issues they may encounter on the portal, with devices, any other operational issues they may encounter.

What will a normal day look like?

You will engage customers, build rapport, retain  & save customers by understanding their needs and offering value added solutions that will drive brand loyalty and advocacy for Telstra. You will also be required to:

• Navigate through multiple systems and customers whilst maintaining customer engagement through messaging
• Address concerns from new and existing customers
• Work a rotating roster, Monday - Sunday, 5am - 11pm (potential graveyard, weekend and overtime shifts)
• Work towards achievable Customer Service, Saves and Sales targets and KPIs
• Provide class leading customer experiences

If you have previous chat, customer service or sales experience, love technology and are looking to kick-start your career, you could be just the person we are looking for.

• Perform basic HR systems (Workday) requests and transactions by following standard methodologies resolve HR systems related tickets
• Process assigned bulk requests.
• Escalates complex HR systems queries to the back-end support (Workday) or senior members of the group as necessary.
• Ensures all BPAA transactions are completed within SLA
• Provide standard systems guidance and walkthrough to support customers as required
• Update the contact center ticketing system for assigned transactions.
• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Perform multiple routine/ad hoc tasks in compliance with service level agreement, process, policies, and procedures.
• Provide input to the completion of incident reports
• Able to process straight forward Workday transactions in line with the DTPs
• Contribute to SOP/DTP maintenance by escalating any discrepancies between the documents and current process(es) as they are performed, and update documents as requested. 
• Contribute/Provide insights to continuous improvement initiatives by initiating improvement ideas and/or participate on CI project team to optimize processes.
• Responsible for ensuring adherence to audit and regulatory requirements both internal and external (i.e., GDPR, AECOM Privacy Policy and SOX) ensuring the Company is compliant and risks are mitigated

Responsible for ensuring the Service Level Agreements are met

Provides support for calls, chats, and case resolution in both English and Spanish.

Handles basic to intermediate translation requests between English and Spanish.

We are looking for a dedicated and customer-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for answering customer inquiries, resolving complaints, providing product information, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and the ability to manage multiple tasks efficiently.

We believe our colleagues comes first, thinking different is an asset and innovation comes by putting customer experience first in our design thinking.

We strive to enable financial institutions to focus on customer experience and creating differentiating digital services rather than managing technology complexity by providing:

• Go-live ready integration and analytics solutions helping financial institutions to easily adopt and use our Avaloq products within a wide ecosystem.
• A SaaS delivery model delegating the majority of the technology complexity to us
• Self-service capabilities for our ecosystem of FinTech's and bank IT departments looking to easily configure and extend our standard functional offering building blocks

Your mission

• Implement, maintain, troubleshoot and fix standard framework for CI/CD pipelines, provide environment support, and build corresponding dashboards or monitors
• Ensure Software Development Lifecycle governance and controls are in place
• Socialize and operationalize DevOps governance, framework, and activities

The Quarterly Business Review (QBR) functions as a forum for assessing the progress of domain-specific backlog planning, keeping all involved parties informed about the status of upcoming quarters deliveries.

Divisions convene every three months to examine the results of the previous quarter and coordinate plans for the upcoming one.  This enables the organization to jointly plan and provide its clients with top-notch products and services at speed and with a degree of predictability.

As a Business Manager, you ensure for an effective and efficient service for preparing and maintaining QBRs of the whole Organization. 

Your mission:

• Perform daily operations tasks to support various organizational units
• Moderate and Support domains in their planning sessions
• Support Domains in their Resource Capacity Planning
• Support quarterly demo sessions
• Conduct routine cleanup of QBR Initiatives in JIRA
• Conduct functionality testing of QBR Dashboards and provide enhancement specifications if needed
• Establish and maintain various communication channels e.g. SharePoint, Outlook etc.

In our team, we are responsible for the Relationship Manager Workplace as well as Client Lifecycle management and related applications and technologies. 

Our team consists of software engineers & business analysts across the locations Manila and Zurich. The team is mostly self-organized and uses agile methodologies. We are not afraid to meet short time deadlines without making compromises to the quality of our work. Challenges reach across multiple technology stacks, from the pl/sql driven backend to Angular driven frontend. 

Your key tasks

• Collaboration with the Product Owner and Architects for specifications and design
• Take ownership and responsibility for your area of expertise 
• Design, develop and maintain thought-out solutions within the team’s responsibility in the RM Workplace
• Improve and optimize existing functionalities

The Preboarding Specialist is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The Preboarding Specialist is a member of Cielo’s internal Bridge Team. Driven by quality, the Bridge Team is an expert at background verification, referencing, drug checking, and on-boarding.

• Work Location: Mandaluyong, PH (MegaTower)
• Work Arrangement: Hybrid (once a month onsite)
• Work Schedule: Candidates must be open to working either mid shift or night shift.
• Specific requirements: At least 1 year of customer service experience; ideally, experience in supporting recruitment admin/ preboarding/ compliance. 

Duties and Responsibilities:

• Enter and track candidate orders.
• Review submittals against job requisition and candidate application for compliance.
• Objectively review background and drug reports to ensure compliance for partner.
• Complete welcome calls and email to all candidates.
• Review vendor systems daily to ensure progress and escalate accordingly.
• Provide excellent service to candidate, client teams and/or clients by responding quickly to all inquiries.
• Assist vendor with completion of required check when necessary.
• Monitor candidate onboarding tasks to ensure completion before or by due date.
• May assist with building new client audit detail procedures for the review of candidate orders including auditing candidate orders and ensuring requirements of a position and client standards are established in appropriate technology tools.
• Other duties as assigned.

• Manage and oversee GCD services for a portfolio of clients, ensuring the smooth running of day-to-day relationships with Cluster and the timely and accurate delivery of client reporting and information.
• Form an effective working relationship with the cluster. To be able to leverage these relationships to effectively resolve issues and provide solutions for all breaches, complaints, or errors
• Develop and implement tailored strategies for clients to ensure GCD's smooth operation.
• Ensure target KPIs of the team are met.
• Create and execute action plans to tackle identified issues, risks, and bottlenecks.
• Report directly to the Head of Delivery on team performance and concerns with solutions for any issues or problems arising in the office.
• Coordinate and collaborate with other departments, (i.e. BAT, GPT, IT), as required.Accounting graduate with 10+ years of relevant accounting experience
  At least 5+ years of supervisory experience
  Fund Industry Experience is required

The Order Processing Specialist accurately processes purchases on a daily basis. This role is responsible for account activations and various other requests. Acting as the primary internal customer contact, communicating directly or through the sales organization with the customer to close business and complete administrative functions in line with the objectives and responsibilities of the Global Sales Team. Manage regular and ad hoc projects, gathering information from multiple departments in the company. 

Key Responsibilities and Outputs:

• Process external customer purchase orders, signed Order Forms or other forms of commitments

• Provision new and existing customer accounts on multiple platforms for our various products

• Process internal customer requests

• Effectively resolve customer issues/concerns regarding purchases/provisioning

• Respond to customer email inquiries and requests

• Develop and maintain excellent rapport with customers, both internal and external

• Provide first hand support to sales, resellers/partners, finance, product support teams globally

• Maintain an excellent working knowledge of Turnitin LLC products, sales promotions and order processes

• Perform other administration duties and projects as assigned

Proven characteristics for success:

• Detail oriented with excellent organizational and interpersonal skills/ friendly and approachable

• Ability to work in a fast-paced environment and manage multiple priorities

• Ability to work independently and perform under pressure

• Action-oriented mindset

• Ability to change/adjust direction with little or no notice

Job Description:

• Design and implement robust backend services and APIs using ASP .Net Core 8.
• Optimize database queries and ensure data integrity in SQL Server.
• Perform code reviews and provide necessary corrections.
• Conduct application testing based on test cases and test plans.
• Develop and maintain business logic for core functionalities, including reporting, batch processing, and audit trails.

Requirements:

1. Proven experience as .NET Core with at least 2 Years professional work experience
2. Strong proficiency in C#, ASP .Net Core Framework, RESTful API, and SQL Server
3. Familiarity with Agile and DevOps methodologies
4. Experience with version control, such as Git
5. Familiarity with Agile/Scrum development methodologies