Total 12 lead buyer job vacancies in The Philippines

Key Responsibilities:

• Help manage daily campaign activities, including ad placements, budget tracking, and performance monitoring.
• Analyze campaign data and generate reports to measure effectiveness, providing insights for optimization.
• Stay updated on industry trends, tools, and best practices to enhance media buying efforts.
• Coordinate with creative teams to manage and publish campaign assets.
• Responsible for assembling and organizing assets for marketing campaigns.

Requirements:

• Excellent Work Ethic: Dedicated and committed to delivering high-quality work consistently.
• Digital Advertising Experience: Familiarity with key advertising platforms like Google and Meta Ads, is essential.
• Strong Problem-Solving and Analytical Skills: Capable of analyzing challenges and finding effective solutions.
• Effective Decision Making: Confident in making well-informed choices to drive results.
• eCommerce Experience: Familiarity with managing product catalogs, and platform usage is highly beneficial.

Why Join Us?

• Job Stability over 35 years of market success, offering long-term security.
• Work with a luxury brand that values customers - 3,000+ 5-Star Reviews on Trustpilot.
• Be part of a growing, innovative company in the fine jewelry industry.
• Competitive opportunities for skill development and career advancement.

Apply Now to be part of a team that cares about its customers and values its people.

About Us:

Brilliance.com is a top online retailer based in Boynton Beach, Florida, specializing in diamonds, engagement rings, and fine jewelry. For over 35 years, we’ve been the highest-rated online diamond store, proudly holding thousands of 5-star reviews.

Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.

1-2 years of experience in digital marketing, media planning, or a related field.

Familiarity with digital advertising platforms (e.g., Facebook Ads, Google Ads).

Beneficial experience in data analysis, ad optimization, or campaign management.

Proficiency in media buying platforms like Facebook Business Manager, Google Ads, LinkedIn Ads, etc.

Basic knowledge of analytics tools (e.g., Google Analytics) to monitor and report on campaign performance.

Understanding of A/B testing, retargeting, and conversion tracking.

Strong Excel or Google Sheets skills for data tracking, analysis, and reporting.

Analytical skills for interpreting data and making optimization decisions.

High attention to detail, especially when setting up campaigns and managing budgets.

Strong communication and collaboration skills for working with creative, marketing, and client teams.

• $700-$1000 per month
• Earliest start 4 AM / latest end time 4:00 PM EST
• M-F, weekends off
• Permanent Remote
• Attendance Bonus
• Performance Bonus
• 13th Salary (after completing one year)
• Paid Christmas, NY, Easter Off + 5 Days PTO </aside>

About the role

Seeking a suitably qualified, experienced and reliable Risk Lead who will support an operating site to embed and maintain the OGC Risk Framework. The role will have deep knowledge of Risk Process and key tools and will guide the Risk Owners and Control Owners through the process. The role will report to the Manager - Business Improvement and Optimization.

Key tasks and responsibilities:

• Provide input on risk management processes and tools developed for the organization, in particular providing input on how the tools can best support the site;
• Provide guidance and oversight of the risk management process, including facilitating bowtie assessments, risk owner self-assessments, and control owner self-assessments;
• Coordinate site-wide risk management activities including facilitation of the annual risk profile review;
• Regularly meets with staff to facilitate discussion on improvement opportunities and create plans for improvement or innovation;
• Facilitate the rhythm of continuous improvement by being the risk management conscience for the site;
• Share good ideas, successes, and issues with other Risk Leads and senior leaders, help facilitate the flow of information between assets;
• Have two-way communications to provide guidance and support to site teams and provide feedback to the OGC Corporate Risk team;
• Analyzes complex problems by breaking them down into manageable components, identifying cause-and-effect relationships and patterns;
• Evaluate information and data objectively, considering different perspectives and potential biases to arrive at well-informed conclusions; and
• Synthesizes information from various sources to generate innovative and practical solutions to challenging problems or decision-making scenarios.

• Lead the design, development, and implementation of Appian-based applications.
• Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
• Provide technical leadership and mentorship to a team of developers.
• Ensure best practices in Appian development and deployment.
• Conduct code reviews and ensure adherence to coding standards.
• Troubleshoot and resolve technical issues related to Appian applications.
• Stay updated with the latest Appian features and industry trends.
• Coordinate with cross-functional teams to ensure seamless integration of Appian applications with other systems.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5 to 10 years of experience as an Tech Lead or Appian Developer respectively.
• Strong knowledge of Appian BPM (Business Process Management), SAIL (Self-Assembling Interface Layer), and Appian plugins.
• Experience with Appian integration using REST, SOAP, and other APIs.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Appian certification is a plus.
• Banking related experience is a plus.

• Lead the team of developers, align technical direction, and provide leadership, support, and motivation
• Work with the Product Owners to develop provided user stories
• Work with the Solution Architects in designing technical solution to a specific set of business requirements within the framework defined by the Enterprise Architecture
• Liaise with team members, Delivery Leads, and Product Owners to ensure projects are completed to standard
• Oversee deployments/new releases and ensure that they are aligned with the product roadmap
• Advise the Delivery Leads, Product Owners, and the team regarding the technical implementation of the project
• Work with the App Support team to address system issues
• Document system design and programs specifications in technical design document
• Review code and ensure that the best practices and coding standards are implemented in the project
• Identify and remove bottlenecks that impede the progress of Sprint
• Solve issues and develop workarounds and alternative solutions
• Keeping up-to-date with industry trends and developments

Qualifications:

• Possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
• Experience in Agile/Scrum process, language, and ceremonies.
• Experience in using Java and Spring/SpringBoot
• Experience in using relational databases (e.g. Oracle)
• Solid knowledge and experience with continuous integration and continuous delivery tools.
• Solid understanding of API, microservice, and integration concepts and technologies, such as REST, JSON, XML, message queues
• Experience in leading development teams
• Excellent analytical, technical, diagnostic, and troubleshooting skills
• Proven ability to solve problems creatively

• Ability to communicate ideas clearly and respond in a timely manner
  
  Preferred Requirements:
• Knowledgeable in using AWS, Red Hat OpenShift Container Platform, or any other public cloud platform.
• Experience in Cloud Native Infrastructure, DevSecOps, and Microservice Architecture
• Experience in deploying apps to App Store and Play Store
• Experience in using modern JavaScript frameworks (e.g. ReactJS)
• Has a background on backend, web, and mobile application development 

Your Responsibilities 

The Business Information Research (BIR) Lead will oversee a group of BIR analysts who are responsible for the creation and maintenance of RepRisk’s datasets, with a focus on companies and infrastructure projects, which are vital inputs to the RepRisk® ESG Risk Platform. The BIR Lead will oversee the team’s development, ensuring performance standards are met, supporting the overall goal of establishing Manila as the centre of excellence for dataset management. 

The BIR Lead will focus on the development and well-being of the team, while setting out individual roadmaps for the group’s future with the company and is expected to be a conduit for process improvements and strategic decisions. The BIR Lead is also expected to collaborate with other divisions and Department Heads located in Asia, Europe, and North America in support of strategic projects and the company’s overall goals. 

As a key player in our dynamic team

• You work closely with the Head of BIR and other BIR Leads to ensure that requests from internal and external clients located across Asia, Europe, and North America are processed in a timely and accurate manner 

• You ensure team members are taking ownership of all incoming requests/projects and supporting their successful and timely completion by coordinating, planning, and organizing the long-term and day-to-day task distribution of the team 

• You support and contribute to the BIR teams development by conceptualizing, developing, and innovating processes in terms of quality and efficiency gains,  through the use of technology or other strategies 

• You help institute quality control mechanisms to ensure comprehensive and accurate coverage, as well as timely maintenance, of RepRisk’s datasets focused on companies and infrastructure projects, including structure and relationships (subsidiaries, affiliates, etc.) and associated corporate actions resulting from M&As, spin-offs, reorganizations, and other corporate actions 

• You coach team members effectively and set an example when it comes to data integrity, purposeful, open and solution oriented communication, as well as performance monitoring and professional and personal development  

• You represent the BIR team in weekly Business Information Research Council meetings while proactively sharing acquired knowledge and contributing to corresponding projects on a regular basis 

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.

Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com

We are seeking a highly skilled and experienced Support Bar Lead to oversee employee support across our studios, globally.

The successful candidate will be responsible for overseeing the delivery of IT support and service desk operations for our local office and ensuring our team is providing an efficient and effective service to our internal users.

This is an excellent opportunity for an experienced Support Bar Lead with excellent communication and leadership skills, who is looking to make an impact within a fast-paced and dynamic environment. This role reports to the Head of Local Support and will involve working closely with colleagues in other offices to deliver a seamless service to our users.

DUTIES AND RESPONSIBILITIES

Full scope of tasks including but not limited to:

• Lead the support bar team, providing guidance, coaching, and mentoring to team members.

• Work collaboratively with the rest of the Service Delivery team to ensure a seamless and efficient support experience for employees.

• Act as the main point of escalation for complex support issues.

• Analyze and report on key performance indicators to both the support team and senior management.

• Develop and maintain excellent relationships with our employees, providing personalized and empathetic support.

• Stay up-to-date with industry developments and use this knowledge to improve support processes and procedures.

• Manage the support bar schedule, staffing levels, and workload distribution to ensure optimal coverage.

• Manage all local IT support operations to ensure that SLAs are met and that our internal users are provided with an exceptional user experience.

• Collaborate with global IT support teams to ensure global IT policies and standards are consistently implemented and measured.

• Ensure that all IT assets in the local office are managed and maintained to a high standard.

• Proactively manage relationships with suppliers and partners ensuring service level agreements and contracts are maintained and renewed as required.

• Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management.

• Collaborate with other senior leaders and stakeholders to build a strong culture of innovation, continuous improvement, and learning across the organization.

SKILLS AND EXPERIENCE REQUIRED

• Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment.

• Strong knowledge of first and second line support operations.
• Strong knowledge of ServiceNow and industry trends.

• Excellent relationship building skills.

• Ability to work in a matrix management environment.

• Proven experience in managing a high-performing customer service or support team.

• Strong leadership and people management skills.

• Excellent written and verbal communication skills.

• Ability to analyse, interpret, and report on complex data.

• Passion for gaming and the gaming industry.

• Ability to adapt to changing priorities and work in a fast-paced environment.

• Excellent problem-solving and conflict resolution skills.

• Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders.

• Group life insurance
• Group income protection
• Private Medical Insurance
• 25 days Holiday (plus 8 bank holidays)
• Employee Assistance Program (EAP)
• Enhanced Employer Pension Contributions
• Cyclescheme
• Tech Scheme

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

*This role requires flexibility to work on a hybrid setup based on business needs. The successful candidate will be required to report fully onsite for the first 3 months then will transition into a remote setup. However, all Manila team members are still required to report to the office if there's a business need (client visits, project needs, company events, etc.).

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. 

We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. 

Join us in our mission to build engaging player communities and offer outstanding experiences!

What do we offer?

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

Benefits:

• HMO and Life Insurance
• Paid Time Offs and CTO
• Non-taxable Allowances
• Annual Wellness Subsidy

Phases of our recruitment journey:

• You send us your application with your updated resume.
• After reviewing your candidacy, we'll invite you to our online language assessment (English) to better evaluate your written skills. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!
• Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated.
• If you pass the language test, we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better.
• If you pass the initial interview with TA, your profile (CV and Language Test) will be sent over to the hiring manager for further review. From there, we'll know if they'd be interested to setup a final interview with you.
• We'll proceed then to the job offer if your final interview goes well. Note that it will be a panel interview with some of our Operations Managers.
• At the end of our journey - hopefully you will receive an offer and become our new Keywordian!

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move!

#imaginemore

Role Information: EN

Studio: KWM

Location: Asia Pacific, Philippines, Pasig

Area of Work: Player Engagement

Service: Engage:

Employment Type: Full Time, Permanent

Working Pattern: Hybrid

Our IT team partners with the business to support technology solutions that address current challenges and future needs of the enterprise to give digital edge to IQEQ clients.

We strive to be a leading edge IT organization with innovative and dedicated people who focus on customer satisfaction, execution and delivery of first class services. Tech Hub Shift Leaders ensure their shift delivers a quality, customer focused experience for end users. 

They motivate their shift and lead by example, are customer centric and understand the link between delivering responsive, proactive support and customer satisfaction. The position requires a combination of strong troubleshooting, planning, communication and customer service skills and includes a mix of on-call tasks and day to day business as usual support.

As Tech Hub Shift Leader you understand that a customer focused, slick Service Desk can deliver business edge. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation.

Responsibilities

• Manage a shift of Tech Hub engineers
• Mentor/coach junior staff
• Ensure resource is allocated effectively to deliver workloads
• Create an engaging, open and collaborative culture within the team
• Oversee day to day operations to ensure shift runs smoothly
• Monitor and report on team performance
• Create a standard set of MI for your shift
• Produce ad-hoc reports as required for Board/Executive review etc
• Use reporting techniques to identify trends, patterns and opportunities to improve the service we deliver.
• Address issues with individual performance, putting plans in place to help colleagues reach their potential.
• Ensure team are following best practice processes
• Delegate tasks and set achievable deadlines
• Assist the Global Head of IT Service Delivery on strategic projects
• Take part in other ad-hoc projects as required
• Take the lead role during Major Incidents, moving from RED to GREEN.
• Document Major Incidents and follow through on root cause.
• Work with Business Partners to improve the service we deliver to the customer.
• Communicate experience and knowledge to other members of the Global IT function
• Provide on-call support when required
• Take the lead in developing good customer service initiatives
• Regularly review customer satisfaction surveys and focus on areas of concern
• Act as an escalation point.
• Undertake any other duties of a similar level and responsibility as may be required from time to time.

This role is primarily responsible for handling the learning administration activities including handling global learning systems administrative management and vendor management activities. It will also provide Learning Management System (LMS) administration, technical support, and reporting of learning programs.

Responsibilities & Duties

• Perform complex tasks and serve as an administrative/technical SME for LearnUpon and other relevant LMS.
• Serve as learning technical lead complex Learning projects and work with subject matter experts, outside consultants, and vendors as required – FTP/API knowledge
• Provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensure gaps are addressed – “newsletter” monthly/report
• Develop and prepare reports and analyses on workload management, SLA achievement, quality, and process efficiency and other related management reports and audits – “newsletter” monthly/report; related to the previous item
• Develop strong stakeholder relationships by ensuring escalations are managed effectively and proactively and elevating it as and when necessary – “case management”/escalation matrix (AECOM employee vs. Admin)
• Owns technical piece of Degreed system including roles/permissions, content provider integrations, system settings, and technical deployment of LMS system enhancements.
• Serves as core technical lead for LearnUpon LMS, facilitates training, system configuration/architecture, integration into Degreed.
• Executes the tactical setting up of global learning programs.
• Monitor data feed for all learning systems, data architecture and holds regular audits to clean up user data in LU, Degreed, LinkedIn Learning and sync with Workday. Manages LMS consultant user account creation approval process.
• Monitors and owns global reporting groups set up in Degreed and LearnUpon to reflect consistent system data architecture. Assists global reporting and dashboard needs.
• Oversees IBM IT support team and facilitates troubleshooting with vendor support to uncover the root cause of issues reported.
• Manages access to learning history archives and liaises with GBS support team to resolve employee cases.
• Makes large scale assignments for safety and compliance
• Assists administrators in completing high-risk tasks like wide-scale enrolments or history migration files.
• Creates and maintains new user/admin training materials as needed
• Maintains training documentation and existing vendor/content integrations in Degreed

We are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the EU region. This role will be based in our Shared Service Centre in Manila, Philippines.

This role offers an excellent opportunity to lead a dynamic team and contribute to the strategic growth of our shared service operations in the EU markets.

Key Responsibilities:

• Lead a team responsible for managing billing processes across the EU markets.
• Monitor and ensure Service Level Agreements (SLAs) and OKRs are consistently met, both for internal teams and outsourced providers (where applicable).
• Champion operational excellence through standardization and automation initiatives, enhancing customer satisfaction.
• Oversee the onboarding and integration of new markets or processes into the Shared Service Centre.
• Drive functional governance, including SLA/KPI performance tracking, issue resolution, and project prioritization.
• Provide stakeholders with timely reports and analyses to facilitate strategic decision-making.

Additional Responsibilities:

Reporting to the EU Order to Cash Regional Process Owner (RPO), this position will work closely with commercial teams, support centers, and in-country teams. The Service Delivery Lead will be responsible for ensuring the efficient execution, monitoring, and reporting of billing processes across the EU region. A key focus will be identifying operational improvements and collaborating with the Transformation and IT teams to implement automation initiatives.

Core Deliverables:

• Ensure vendors and restaurants are paid accurately and on time, in line with SLAs or contractual terms.
• Maintain effective communication and coordination with all relevant stakeholders.
• Provide monthly reporting and insights to support in-country teams.
• Build and manage a high-performing service delivery team.
• Research, track, and resolve billing issues promptly.
• Ensure invoice accuracy by verifying master data and reviewing revenue recognition journals that impact regional financials and payments (if applicable).
• Continuously improve billing processes, ensuring SLAs are met, and escalate issues for timely prioritization.
• Manage the governance process with stakeholders through regular business reviews (weekly, monthly, quarterly).
• Support the onboarding of new countries into the regional office.
• Other duties as assigned by the RPO

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Participate in the sales lead process to generate new business opportunities in support of FIS sales goals and objectives.

What you will be doing

• Pre-qualifies sales leads received through various channels (telephone, website, tradeshows, company events, etc. in conjunction with lead generation best practices including, but not limited to pre-qualification rating system, pre-call prep and call guide development.

• Generates sales leads through outbound calling in conjunction with lead generation programs.

• Maintains sales lead documentation.

• Nurtures long-term opportunities to continue FIS communication in early stages prior to the sales cycle.

• Supports all strategic and targeted sales and marketing campaigns through comprehensive data collection.

• Tracks and evaluates campaign effectiveness and reports findings to manager.

• Supports enterprise lead generation activities, in addition to tracking and reporting on all lead generation marketing programs to drive revenue opportunities into the sales pipeline.

• Demonstrates product knowledge and executes lead generation activities for one or more business lines/units.

• Ensures timely lead follow-up by assigned sales executive and conversion of pre-qualified leads to further stages within the sales process.

• Prepares lead generation reports and presents results to end constituents guiding them via interactive interpretation on the results, cause, and potential next-step actions.

• Identifies areas of opportunity, prepares business presentations, and executes with assigned business lines/units.

• Gathers and updates competitive data and contact information to support future sales and marketing activities.

• Other related duties assigned as needed.
 

What you bring

• Qualifying leads for sales team processing.

• Experience in VBA, Macros, Excel automation

• Background in any banking software solutions is a plus

• Good communication skills to both internal and external client

• Attention to detail, accuracy and confidentiality and database management
• Knowledge of basic problem resolution and escalation practices
• Ability to apply contract administration and practices concepts
• Analytical, statistical and problem solving skills
• Organizational skills and ability to handle multiple tasks and meet deadlines
• Flexibility, versatility, dependability

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits.

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass