Total 11 maintenance engineer service job vacancies in Taguig City

• Assists, greets, and welcomes guests by responding to their inquiries and needs, and provides services aligned with hotel standards.
• Helps check in and check out guests with efficiency and accuracy of data and billing,
• Ensures presence on the reception desk, and coordinates with different departments depending on guests' needs.

• First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
• Collect, document, resolve and process user incidents and requests via phone/e-mail/chat
• Use knowledge base in daily business
• Frequently communicates with team management about new solutions and open points
• Support the ITSD Global Team in developing new ways of working

• Act as the first point of contact for customer inquiries related to insurance policies, coverage, claims, and other general questions.
• Provide Level 1 resolutions by addressing common issues or escalating more complex matters to relevant departments (e.g., Claims or Policy Administration teams).
• Assist customers in navigating the policyholder platform, understanding their coverage, and resolving policy-related concerns in a timely manner.
• Maintain a high level of professionalism and empathy during all interactions, ensuring customer satisfaction and retention.
• Document all customer interactions accurately in the company’s CRM system.
• Monitor and respond to customer emails, chats, or calls in line with agreed service levels.
• Collaborate with internal teams, including Operations, Compliance, and Sales, to ensure seamless customer service delivery.
• Keep updated on Igloo’s insurance products, systems, and regulatory changes to provide accurate information to customers.
• Participate in training sessions to improve product knowledge, customer service skills, and problem-solving techniques.
• Keep abreast of industry developments, remaining informed of any changes to insurance regulations and best practices.

• Bachelor’s degree or equivalent experience in Customer Service, Business, or related fields.
• 1–2 years of experience in a customer service role, preferably within the insurance, fintech, or e-commerce industries.
• Strong communication skills, both verbal and written, with the ability to explain complex information clearly.
• Empathy, active listening skills, and a customer-centric approach to problem-solving.
• Ability to multitask and handle high-pressure situations with professionalism.
• Familiarity with CRM tools (e.g., Salesforce or Zendesk) and standard office applications (e.g., MS Office).
• Willingness to work in rotating shifts, including weekends, if required.
• Knowledge of insurance products and policies is an advantage but not mandatory.

• Comprehensive Health Coverage: HMO coverage starting Day 1, with free coverage for up to 2 dependents.
• Financial Rewards: 13th-month pay to ensure fair and rewarding compensation.
• Career Growth Opportunities: Annual performance appraisal to recognize achievements and support professional development.
• Inclusive Work Environment: Be part of a dynamic team committed to innovation and collaboration.
• Leave Benefits: Competitive leave policies to support work-life balance.
• Continuous Learning: Opportunities to enhance skills through training and development programs.

Join Octal Philippines Inc. as a Network Engineer, where you will play a crucial role in designing, implementing, and maintaining state-of-the-art network infrastructure solutions that empower our business operations. In this dynamic position, you will leverage your technical expertise to enhance network performance, reliability, and security while collaborating with a talented team dedicated to delivering exceptional technology services.

• Graduate of BS degree, preferably in Engineering, Computer Science, Information Technology, Electrical Engineering, Electronics and Communication Engineering, or other related field

• 3-7+ years in the following:

• Network engineer / operations in a multi-site, multi-national company. o Building and supporting LANs, MANs, WANs, VPNs, and remote access solutions in a variety of topologies in a multi-vendor environment.

• Competency in at least three Products (WAN, LAN, WLAN/Wireless, Data Center, Security, Voice).

• Competency in at least one Technical Domain in each Product listed.

• Competency in multiple Tech Domains in at least one Product.

• Can troubleshoot across any part of the network; from end-to-end network.

• Competency in internally managed parts of the network.

• Full comprehension of the design of a given Tech Domain.

• Ability to implement and support something in given Tech Domain (if given a product, platform or solution).

• Can execute simple to moderately complex changes as explicitly directed by Project Engineer or Architect.

• Writes Project-related documentation including technical design plans, cost summaries, implementation plans, and Operations handoff documentation.

• Experience with high end Layer2 and Layer3 Switching platforms such as Cisco Nexus, Catalyst and Arista Networks

• Hands-on experience with Cisco IOS, NX-OS, IOS-XE, IOS-XR routers.

• Hands-on experience with Network segmentation and Endpoint security.

• Next-Generation Firewalls (NGFW) preferred (eg Fortinet, etc)

• Knowledge of Network Access Control and Zero Trust Network models

• Deep Understanding of various network protocols such as OSPF, BGP, MP-BGP, VRFs, MPLS, EVPN/VxLAN, QoS

• High level understanding of Datacenter Virtualization and virtualized workload mobility

• Advanced knowledge of Multicast

• Knowledge of F5 Load Balancers (physical and virtual)

• An understanding of Network monitoring, analysis, and management with tools such as DNA Center/Assurance/Spaces, Cisco Prime, Solarwinds, Arista Cloudvision, and/or other Network monitoring tools.

• Advanced troubleshooting skills

• Cisco Certified Network Associated (CCNA) required

• Other preferences: o Public and Private cloud knowledge

a. Python / Ansible and any relevant hands-on Network automation experience

b. Project management skills

c. Cisco Certified Network Professional (CCNP) and/or Internetwork Expert (CCIE)

d. Media/Entertainment/Video Distribution/Broadcast/Finance/Banking industry experience, but not required

Gov't Mandatory.

Others will be discuss

Job Brief:

This role is primarily responsible for providing routine transactional support on assigned time and labor processes to ensure the accurate posting of timecard transactions based on standard processes and in compliance with relevant regulations & policies.

Responsibilities & Duties

• Performs assigned tasks related to timesheets such as compiling, reviewing, and posting of timekeeping data.
• Reviews timesheets and verifies attendance or hours worked.
• Provides support on the weekly close process to ensure accurate posting of timecard transactions.
• Run nightly revenue process.
• Answers simple timekeeping inquiries using company systems based on established guidelines and standard processes.
• Prepares reports such as post-payroll reports based on the stakeholder’s requirements.
• Escalates identified issues and concerns to the Team Lead for timely resolution.
• Maintains the SOP/DTP of current processes and incorporates documentation updates as required.
• Performs multiple routine tasks in compliance with service level agreements, process, policies, and procedures.
• Gathers information and documentation to assist in investigating and resolving issues within the assigned process.
• Perform ad hoc tasks as requested or assigned.

Qualifications & Requirements

Minimum Requirements

• Bachelor’s degree or at least 2 years of relevant work experience.
• Intermediate proficiency in MS Office tools 
• Basic knowledge and understanding of Timekeeping processes and procedures.
• Experience working in an outsourcing, shared services, or similar model with compensation-related roles or other similar functions is preferred.
• Basic knowledge in using Oracle, ADP, ServiceNow, or other similar platforms and tools is preferred.

Attributes

•  Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)
• Ability to maintain good customer relationship with the ability to understanding and respond to customer needs and requirements. (Customer Service)
• Ability to be thorough and meticulous in completing assigned reports, tasks, and documentation. (Attention to Detail)
• Ability to address basic process issues and may suggest applicable solutions. (Problem Solving)

WHAT IS YOUR ROLE

As a QA Automation Tester, you will closely work with IT support technicians and system security analysts to catch any major problems that reduce the quality of client’s products before the launch. You will be responsible for testing software programs, and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Ensure high-quality software is delivered in each release
• Peer review of test scripts and, provide feedback and updates as needed
• Support automation QA testing team in the conversion of manual test cases into automated ones
• Document test findings (bugs, change requests, etc.) (requires detail orientation)
• Update test results in a test tracking tool(s)
• Provide manual and regression test execution as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Assist in other areas of the Automation project including training and analysis
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client
• Performing requirements analysis, formulating test coverage, writing test cases, and triaging issues
• Assisting with client UAT preparations
• Learning, leveraging, and sharing new technologies and best practices with peers
• Leading quality initiatives within your team and the overall QA department 
• Maintaining automation suites for daily and pre-deploy runs 
• Communicating across distributed cross functional teams in multiple office locations

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in Computer Science or related fields.
• +3 years experience in automation work 
• Ability to understand and create test cases from specifications or verbal communication

• Solid experience testing web applications (Cross-browser, negative testing, white box, black box, regression)
• Understanding of back-end databases, PostgreSQL or ability to write and understand SQL queries
• Experience with container technologies (Docker, AWS, Github)

• QA Automation experience using GitHub as collaborative development toolkit or similar
• Experience working with SaaS applications, APIs and software integrations/automation products (Onboarding 365, Q19 or similar)
• Experience in different web programming languages (eg. Java and Javascript, CSS and HTML)
• Experience using JavaScript, Node JS, WebdriverIO, Cucumber, and Gherkin
• Confirmed experience with Automation tools (Cucumber-JVM, Cucumber-JS)
• Working experience headless browsing tools: Selenium (Webdriver)
• Working experience on Javascript automation framework (Chakram/Mocha) is a good to have

• Private Health Insurance
• Paid Time Off
• Training & Development
• Mental Health Program
• SSS Coverage
• Pag - Ibig Coverage
• Philhealth Coverage

WHAT IS YOUR ROLE

As a QA Automation Tester, you will closely work with IT support technicians and system security analysts to catch any major problems that reduce the quality of client’s products before the launch. You will be responsible for testing software programs, and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Ensure high-quality software is delivered in each release
• Peer review of test scripts and, provide feedback and updates as needed
• Support automation QA testing team in the conversion of manual test cases into automated ones
• Document test findings (bugs, change requests, etc.) (requires detail orientation)
• Update test results in a test tracking tool(s)
• Provide manual and regression test execution as needed
• Report, track, and manage any discovered defects to resolution
• Detect defects as early in the life cycle as possible
• Assist in other areas of the Automation project including training and analysis
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
• Coordinate with all stakeholders for proper delivery of test deliverables to the client
• Performing requirements analysis, formulating test coverage, writing test cases, and triaging issues
• Assisting with client UAT preparations
• Learning, leveraging, and sharing new technologies and best practices with peers
• Leading quality initiatives within your team and the overall QA department 
• Maintaining automation suites for daily and pre-deploy runs 
• Communicating across distributed cross functional teams in multiple office locations

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• At least a bachelor’s degree in Computer Science or related fields.
• +3 years experience in automation work 
• Ability to understand and create test cases from specifications or verbal communication

• Solid experience testing web applications (Cross-browser, negative testing, white box, black box, regression)
• Understanding of back-end databases, PostgreSQL or ability to write and understand SQL queries
• Experience with container technologies (Docker, AWS, Github)

• QA Automation experience using GitHub as collaborative development toolkit or similar
• Experience working with SaaS applications, APIs and software integrations/automation products (Onboarding 365, Q19 or similar)
• Experience in different web programming languages (eg. Java and Javascript, CSS and HTML)
• Experience using JavaScript, Node JS, WebdriverIO, Cucumber, and Gherkin
• Confirmed experience with Automation tools (Cucumber-JVM, Cucumber-JS)
• Working experience headless browsing tools: Selenium (Webdriver)
• Working experience on Javascript automation framework (Chakram/Mocha) is a good to have

• Private Health Insurance
• Paid Time Off
• Training & Development
• Mental Health Program
• SSS Coverage
• Pag - Ibig Coverage
• Philhealth Coverage

We are looking for a highly motivated Travel and Expense Specialist  to perform accounting and clerical tasks related to the efficient maintenance and processing of employee travel and expense transactions in order to ensure effective and accurate financial and administrative operations. This role reports to the Manager, T&E Service Delivery and will be based at foodpanda’s Service Delivery Centre in Taguig, Philippines.

Responsibilities:

• Perform day to day processing of employee travel and expense reports in a timely manner
• Audit employee expense reports to ensure compliance with regulatory and internal policy requirements
• Assist employees with questions regarding the Travel and Expense Policy, SAP Concur, and general inquiries regarding business travel and expenses
• Deliver excellent technical and non-technical support for T&E related processes and system solutions
• Develop and maintain documentation regarding expense reimbursements, including training materials, standard operating procedures, correspondence, and website documentation
• Order, apply, assign, and coordinate cancellations for corporate credit cards (including virtual credit card)
• Record and pull data from SAP Concur and the corporate/virtual credit card vendor system
• Process daily accounting and attendee extracts and upload into partnering systems
• Month end reconciliation (Concur claims); Statement of Account/Invoice Reconciliation
• Process travel requests, advance payment requests and expense reports
• Helpdesk/Inquiry Handling
• Provide support in compliance relevant aspects: reporting, investigation of specific cases, analysis of expense reports
• Work with Travel Management Company (TMC) and function as second level escalation point for offline support
• Assist in the implementation of any functional changes to the expense reimbursement systems or procedures, ensuring related assignments are carried out in an efficient, effective and timely manner, and communicated effectively
• Liaise with internal and/or external auditors to provide documentation as required
• Undertake other duties as assigned by the APAC Travel Management and AP teams

Shift: Mid Shift

We are seeking a highly skilled backend developer to join our team. The ideal candidate will have experience in .NET Core, Azure, microservices, SQL, and AKS. In this role, you will be responsible for designing, developing, and maintaining the backend of our applications.

• Design, develop, implement and maintain the backend of our applications using .NET Core, Web Applications, Azure, microservices, SQL, and AKS.
• Build reusable Nuget components.
• Work with Entity Framework to implement database operations.
• Troubleshoot and bug fixes.
• Review code developed by other Developers.
• Collaborate with project managers on work planning, sharing new ideas, and code demonstrations.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Understand functional requirements.
• Design and code current and new business functionality in the strategic platform.
• Ensure solutions conform to best practice design.
• Strong communication and team-working skills.
• Pro-active and cooperative attitude.
• Managing deployment of applications.
• Excellent Analytical ability and showing keen interest to learn new platforms and technologies.
• Experience in Insurance/Reinsurance domains will be an added bonus.

Shift: Night Shift

We are seeking a skilled and detail-oriented Systems Engineer with expertise in Endpoint Management to join our IT team. The ideal candidate will be responsible for managing, maintaining, and optimizing endpoint systems, with a primary focus on Microsoft Intune and Windows 11. This role involves ensuring secure and efficient operation of devices across the organization while aligning with business objectives and compliance requirements.

Responsibilities:

1.      Endpoint Management:

·        Configure, manage, and monitor devices using Microsoft Intune.

·        Ensure proper deployment, updates, and maintenance of Windows 11 systems.

·        Automate provisioning, deployment, and compliance policies for endpoints.

2.      Policy and Compliance:

·        Develop and implement policies for device management, including security baselines, encryption, and application control.

·        Monitor and resolve compliance issues related to endpoint devices.

3.      System Updates and Patching:

·        Plan and execute operating system updates and application patches for Windows 11 devices.

·        Manage software distribution and version control.

4.      Troubleshooting and Support:

·        Diagnose and resolve issues with endpoints, including hardware, software, and network connectivity problems.

·        Provide second-level support for escalated endpoint-related incidents.

5.      Collaboration and Documentation:

·        Work closely with cross-functional teams to define endpoint management requirements.

·        Maintain accurate documentation of configurations, procedures, and technical designs.

6.      Training and Awareness:

·        Provide guidance and training to end-users and IT staff on endpoint best practices.

·        Stay updated on the latest trends and developments in endpoint management, Windows 11, and Intune.

Shift: Night Shift

We are seeking a skilled and detail-oriented Systems Engineer with expertise in Endpoint Management to join our IT team. The ideal candidate will be responsible for managing, maintaining, and optimizing endpoint systems, with a primary focus on Microsoft Intune and Windows 11. This role involves ensuring secure and efficient operation of devices across the organization while aligning with business objectives and compliance requirements.

Responsibilities:

1.      Endpoint Management:

·        Configure, manage, and monitor devices using Microsoft Intune.

·        Ensure proper deployment, updates, and maintenance of Windows 11 systems.

·        Automate provisioning, deployment, and compliance policies for endpoints.

2.      Policy and Compliance:

·        Develop and implement policies for device management, including security baselines, encryption, and application control.

·        Monitor and resolve compliance issues related to endpoint devices.

3.      System Updates and Patching:

·        Plan and execute operating system updates and application patches for Windows 11 devices.

·        Manage software distribution and version control.

4.      Troubleshooting and Support:

·        Diagnose and resolve issues with endpoints, including hardware, software, and network connectivity problems.

·        Provide second-level support for escalated endpoint-related incidents.

5.      Collaboration and Documentation:

·        Work closely with cross-functional teams to define endpoint management requirements.

·        Maintain accurate documentation of configurations, procedures, and technical designs.

6.      Training and Awareness:

·        Provide guidance and training to end-users and IT staff on endpoint best practices.

·        Stay updated on the latest trends and developments in endpoint management, Windows 11, and Intune.