Total 2 maintenance engineer service job vacancies in cavite batangas laguna calabarzon region iv a

Join Octal Philippines Inc. as a Network Engineer, where you will play a crucial role in designing, implementing, and maintaining state-of-the-art network infrastructure solutions that empower our business operations. In this dynamic position, you will leverage your technical expertise to enhance network performance, reliability, and security while collaborating with a talented team dedicated to delivering exceptional technology services.

• Graduate of BS degree, preferably in Engineering, Computer Science, Information Technology, Electrical Engineering, Electronics and Communication Engineering, or other related field

• 3-7+ years in the following:

• Network engineer / operations in a multi-site, multi-national company. o Building and supporting LANs, MANs, WANs, VPNs, and remote access solutions in a variety of topologies in a multi-vendor environment.

• Competency in at least three Products (WAN, LAN, WLAN/Wireless, Data Center, Security, Voice).

• Competency in at least one Technical Domain in each Product listed.

• Competency in multiple Tech Domains in at least one Product.

• Can troubleshoot across any part of the network; from end-to-end network.

• Competency in internally managed parts of the network.

• Full comprehension of the design of a given Tech Domain.

• Ability to implement and support something in given Tech Domain (if given a product, platform or solution).

• Can execute simple to moderately complex changes as explicitly directed by Project Engineer or Architect.

• Writes Project-related documentation including technical design plans, cost summaries, implementation plans, and Operations handoff documentation.

• Experience with high end Layer2 and Layer3 Switching platforms such as Cisco Nexus, Catalyst and Arista Networks

• Hands-on experience with Cisco IOS, NX-OS, IOS-XE, IOS-XR routers.

• Hands-on experience with Network segmentation and Endpoint security.

• Next-Generation Firewalls (NGFW) preferred (eg Fortinet, etc)

• Knowledge of Network Access Control and Zero Trust Network models

• Deep Understanding of various network protocols such as OSPF, BGP, MP-BGP, VRFs, MPLS, EVPN/VxLAN, QoS

• High level understanding of Datacenter Virtualization and virtualized workload mobility

• Advanced knowledge of Multicast

• Knowledge of F5 Load Balancers (physical and virtual)

• An understanding of Network monitoring, analysis, and management with tools such as DNA Center/Assurance/Spaces, Cisco Prime, Solarwinds, Arista Cloudvision, and/or other Network monitoring tools.

• Advanced troubleshooting skills

• Cisco Certified Network Associated (CCNA) required

• Other preferences: o Public and Private cloud knowledge

a. Python / Ansible and any relevant hands-on Network automation experience

b. Project management skills

c. Cisco Certified Network Professional (CCNP) and/or Internetwork Expert (CCIE)

d. Media/Entertainment/Video Distribution/Broadcast/Finance/Banking industry experience, but not required

Gov't Mandatory.

Others will be discuss

First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.

We have just started the search for the best Senior Support Engineer in the Philippines who will work directly for one of our US based partner MSPs. Why would such an amazing and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• We actively promote equal opportunity and fair treatment for all our employees, irrespective of their position, location or nationality, fostering a positive and inclusive workplace culture - grow your career!
• We understand the value you deliver, and we will give you the support to get the job done - be supported to be awesome!
• We find and retain the best - best Project Engineers, best technical escalation, best team leads and managers, best team!
• We encourage transparency as one of the foundations of our culture, creating a healthier, more productive work environment while actively discouraging toxicity - be heard, feel safe to speak up!

Duties

• Providing remote and phone based support to customers of our US-based partner MSP
• Supporting servers, desktops and applications within an Microsoft AD and Exchange environment
• Delivering the support of Terminal Services, VMware, Hyper-V and Citrix-based cloud infrastructure
• Performing a wide variety of Level 1-3 support functions across many technologies
• Occasional project team work to deploy solutions for customers
• Delivering the support of Terminal Services, VMware and Citrix-based cloud infrastructure
• Performing a wide variety of senior support across many technologies
• Working with highly experienced solutions experts to maintain best practice environments
• Document and log all actions into ticketing system

Requirements

Please note: To be successful in this role, you will need to be able to demonstrate a independent approach to the way you resolve technical issues. We are seeking someone who has the confidence to try new things and risk failure in this role. We will be asking you questions about what you would do in a situation where you need to make independent decisions.

• Extensive experience working with VMWare & Hyper-V is REQUIRED
• A general knowledge of technical infrastructure from desktop to firewall, including LAN & WAN networking principles (Fortigate, Meraki, Sophos UTM preferred)
• Experience using ticketing systems and customer service principles
• Excellent spoken and written communication skills in English (Mandatory)
• Extensive experience with Windows Server 2012 R2 and above
• Extensive knowledge in Azure AD/GPO/DNS/DHCP
• Exchange On-prem, Hybrid and Office 365
• Experience working with VMWare & Hyper-V
• iDRAC/iLO
• O365 and AD Administration
• SAN/Storage
• Extensive experience with backup technologies (Veeam, Datto and StorageCraft preferred)
• Excellent complex-problem diagnosis technique
• Email Security Gateway/Anti Spam

Qualifications:

• Can work full-time in the office
• At least 5 years of extensive experience doing Senior Support Role
• Worked in Managed services, outsourcing or professional services environment is a plus
• Calm under pressure
• Comfortable on strictly following checklist and process 
• Willing to work any shifts - preferably night/afternoon
• Strong attention to details (this role is very focused on compliance)
• Strong written and verbal communication skills
• Willing to work in our Ortigas Office

Office Address: 

• 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
• 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa 

Employee perks:

• ‘Never Stop Growing’ is deeply embedded in our DNA - there will be an intensive training boot camp during onboarding, including training in key technical skills.
• HMO from the first day of your employment
• Addition of one (1) dependent (e.g., your spouse) to the Company's HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
• 25 days paid days leave annually
• Employee Referral Program (Php 20,000)* 
• Social events, End of Financial Year and Christmas