At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

THE ROLE

Reporting to the Financial Controller, you'll take charge of ensuring that the group's payables are processed both promptly and accurately. In this vital role, you will oversee the complete accounts payable function, implement strong procedures that align with industry best practices, and guarantee that all payments are executed efficiently while adhering to company policies.

RESPONSIBILITIES

• Apply operational skills and the ability to prioritise tasks to ensure all invoices are processed accurately and on time & to the correct entities
• Review and verify the accuracy of invoices, and other payment requests and ensure correct allocation per accounting codes and departments
• Manage internal approval systems for invoices using our internal approval system Approval Max.
• Manage the payment review meetings 
• Prepare payment batches and schedule pay runs as required to meet determined payment terms
• Perform reconciliations including supplier statement reconciliations, credit card reconciliations, and month-end AP reconciliations by verifying entries and comparing system reports to balances
• Attend to Accounts Payable & Payroll queries promptly and professionally, escalating any unknown issues appropriately
• Prepare end-of-month accruals and prepayment journals for financial accountants
• Update and maintain vendor database promptly and identify improvements to the accounts payable process
• Adhere to departmental confidentiality
• Complete cash flow reporting and other ad hoc tasks as required

• 4 years + of Accounts Payable Experience and managing teams
• High level of numeracy and accuracy skills
• Excellent time management and attention to detail
• Effective application of rational and focused problem solving enabling quick and accurate resolution of problems
• Experience in using a financial management software system (ideally Xero) and reporting tools 
• Proficiency in Microsoft Office Excel
• Communication skills: Ability to communicate effectively with various departments and suppliers worldwide
• Great organisational skills and the ability to work autonomously

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched on team that strives to make the streets greener and serve the rider
• A competitive salary
• Global and country-specific benefits packages
• Monthly team outings & events

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.
#LI-REMOTE

Reporting to the Marketing Manager, the E-Commerce Supervisor will lead the online sales and will elevate the digital shopping journey for customers. The role will be dedicated to maximizing the potential of e-commerce platforms such as Shopee and Lazada, and aims to spearhead strategic initiatives that drive sales and fortify our brand's prominence within the competitive online pet industry. He/She will be skilled in fostering collaboration across diverse teams, and will be orchestrating innovative strategies that ensure sustained growth and customer satisfaction

Key Duties and Responsibilities

Strategic Planning:

• Develop and execute strategic plans tailored to the pet food category, aiming to enhance product visibility and desirability.
• Align promotional activities and campaigns with Shopee & Lazada's platform, resonating with pet owners

Partnership and Relationship Management:

• Foster and maintain strong relationships with key account managers and stakeholders at e-commerce platforms, ensuring seamless and collaborative partnerships.
• Manage relationships with internal and external stakeholders, including vendors and third-party systems, to ensure smooth operation and integration.
• Stay updated on platform updates, policies, and industry trends, providing insights to internal teams.

Marketing Collaborations:

• Collaborate with marketing teams to implement SEO, SEM, and digital marketing strategies to enhance online visibility and attract customers.
• Work jointly with e-commerce platforms marketing teams to explore co-marketing opportunities and promotional campaigns.
• Ensure effective representation and promotion of our brand through Shopee & Lazada's marketing channels.

Sales Growth:

• Set and exceed sales targets for pet products on Shopee & Lazada, collaborating closely with sales and marketing teams.
• Analyze pet industry trends and sales data to identify growth opportunities and optimize performance.

Inventory Management:

• Coordinate with supply chain and logistics teams to ensure optimal inventory levels for pet food products.
• Monitor stock levels, sales velocity, and promotional activities to maintain balance between demand and supply.

Reporting and Analysis:

• Provide regular reports on sales performance, customer feedback, and market trends.
• Offer insights and recommendations to optimize product listings, pricing strategies, and promotional activities.

• Leadership - Delegate and review team’s tasks properly, promote the improvement of team’s mindset in order to deliver efficient engagement with customers and collaboration with other stakeholders internally.​

• Sales Analysis and Reporting - Provide various daily and monthly sales report, monitor the report of budget and sales data analysis and responsible for the authorization of SAP key user.​

• System and Process Enhancement - Implement process enhancement and improve productivity and maintain pricing, promotion / discount scheme on system. ​

• Project Management - Spearhead special projects as assigned and acts as process expert of the Country Sales Organization.​

• Sales & Logistics Support - Manage stock management and monitor back order, collaborate with logistics team for warehouse productivity improvement like VAS, customer complaints and posting of invoice in lead-time.​

As an eCommerce Operations Supervisor, you will report directly to the Manager of eCommerce Operations and will be responsible for overseeing the day-to-day activities of the eCommerce Operations team, including managing tasks, ensuring process consistency, and facilitating clear communication of goals and priorities. The eCommerce Operations Supervisor will oversee team members, ensuring efficient and accurate execution of business plans and strategies.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Provide leadership for service delivery team including planning, coaching, recruitment, selection, performance development and mentoring.

• Monitor staff performance, works with employees to implement goals and document progress.

• Manage resources in a cost-effective, innovative manner including assisting subordinates in effective use of resources and tools.

• Manage staff to ensure all duties are performed in an accurate and timely manner.

• Develop and implement department policies and procedures.

• Ensure deadlines and production schedules are met and reallocate workloads as necessary.

• Perform resource planning and allocation and support direct reports in meeting work requirements.

• Assess strengths and development needs of employees and provide challenging assignments and opportunities for development.

• Manage team expenses within budget constraints and provide financial and quantitative information in support of group and company reporting and goals.

• Execute company policies and practices and serve as a channel for company communications.

• Assist in managing the computing environment to protect the production applications critical to the success of the business.

• Deliver a computer operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets.

• Assist other IT management team members to establish strategies and priorities for overall IT operations by analyzing and understanding the current and future IT operation needs.

• Develop and recommend tactical and strategic plans for information processing operations.

• Identify and recommend cost-saving and continuous improvement initiatives within the information processing area.

• Ensure all backup and recovery and disaster recovery processes will meet or exceed business requirements.

• Develop and maintain team standards and procedures that support departmental standards and procedures.

• Manage internal and external communications/escalations on issues.

• Understand processing environments for supported products and services.

• Utilize variable staffing models, which includes contractor and co-source models, processes/practices.

• Encourage inter-team, inter-department and inter-organizational team work to accomplish goals and objectives.

• Other related duties assigned as needed.

What you will bring:

• Application Support Experience

• Preferably with experience in Banking or Payments domain but not required

• Willingness to work from 3pm-12am Philippine Standard Time (Later on, we can be flexible and move it more to local hours)

• Willingness to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (located near Magallanes MRT Station, EDSA)

• Bachelor’s degree or the equivalent combination of education, training, or work experience.

• Strong management, organizational, team building, coaching and mentoring skills

• Strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence

• Considerable knowledge of all operations lifecycle phases, e.g., requirements definition, risk management, implementation, deployment, maintenance

• Considerable knowledge of IT production administration and operations activities and controls

• Knowledge of software development lifecycle (SDLC) methodologies and integrated controls

• Technical knowledge of information technology networks, systems, peripherals and software applications

• Knowledge of all types of testing, e.g., unit, component, integration, system

• Knowledge of Financial Technology products, services, and business operations

• Ability to formulate, implement and evaluate plans, programs and procedures applicable to the information processing operations

• Proven ability to function in an environment that requires flexibility, good judgment and sound decision-making, often based on limited information and/or under extreme conditions

• Ability to communicate ideas both verbally and in written form in a clear, concise, and professional manner appropriate to audience including executive levels

• Ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

What we offer:

• A competitive salary and benefits (such as HMO on Day 1)

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Eram Talent is a leading Talent Acquisition Company, providing recruitment solutions to clients in the Oil & Energy industry. We are currently looking for a Plant Maintenance Master Data Maintainer for a client based in Saudi Arabia. As a Plant Maintenance Master Data Maintainer, you will be responsible for managing and maintaining the master data related to plant maintenance activities.

If selected, your job location would be Saudi Arabia.

Responsibilities

• Create and maintain master data related to plant maintenance in the system
• Ensure the accuracy and completeness of plant maintenance data, including equipment, spare parts, work orders, and maintenance schedules
• Collaborate with maintenance teams to validate and update maintenance data
• Perform data analysis and identify data discrepancies or inconsistencies
• Develop and implement data quality improvement initiatives
• Provide training and support to end-users on master data management processes and tools
• Ensure compliance with data governance policies and procedures

• Bachelor's degree in Engineering or a related field
• Over 10 years of Experience in SAP system PRC Master Data Maintainer Proficiency, Subject Matter Expert for all SAP Plant Maintenance Equipment and Functional
• Diversified experience in Oil, Gas, Refinery or Gas Power Plant; work experience with a maintenance organization , Six (6) years of experience in at least one craft, Minimum Years in the Special Field  6+ years
• Proficiency in using EAM or CMMS systems
• Strong analytical and problem-solving skills
• Attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of plant maintenance processes and best practices
• Understanding of data governance principles

The Category Supervisor supports the National Sales Manager of the SN category in the technical and sales activities, pricing, communication, promotion and overall business management of the category. The SOP will assist in sales administrative duties, documentation, customer or partner collaboration, and monitoring customer engagement programs. Ensuring the management of both internal and external partnerships. As an enabler, he or she is expected to coordinate with the different stakeholders of the organization in planning and monitoring programs and initiatives directed on the achievement of the category’s goals and target.

Primary Responsibilities:

• Managing daily security and SD-WAN operational activity, such as but not limited to:
  • Lead and coach the Tier 2 security and SD-WAN group that primarily deald with complex enhanced data services, such as Fortinet security/SD-WAN/LAN/WAN/Wi-Fi, VeloCloud/VMware/Broadcom SD-WAN/LAN/WAN, and Meraki security/SD-WAN/LAN/WAN/Wi-Fi.
  • Complete annual and ad hoc personnel performance evaluations.
  • Train and educate personnel on trouble ticket resolution, communication, ticket prioritization, and follow-up improvement opportunities.
  • Organize and host weekly or bi-weekly training sessions with specifically selected personnel to ensure all technicians can perform to the required standard, and to ensure they maintain existing, or gain new, industry certifications.
  • Ensure that established processes, procedures, policies, troubleshooting/resolution guides, and troubleshooting/resolution walkthroughs are followed.
  • Identify documentation that is required but not present, or requires an update, and assign resources for its completion.
  • Apply continual oversight to all open trouble tickets assigned to Tier 2 security and SD-WAN technicians, throughout the ticket life cycle, to ensure:
    • Timely interaction takes place
    • Ticket resolution is achieved in an appropriate amount of time
    • Communication is detailed, frequent, informative, and correct
    • Customers and agents are pleased with the outcome and level of engagement
    • Detailed and correct root cause data is gathered, per ticket, which is critical information that assists AireSpring in improving the customer experience on a go-forward basis and to eliminate, reduce, or shorten, future similar or related tickets.
  • Review individual and overall key performance indicators, SLAs, SLOs, and provide corrective actions to remedy deviations prior to becoming problems.
  • Assist technicians in their ongoing work on open trouble tickets with the goal to improve the customer experience and reduce the duration of the ticket.
  • Identify patterns where ticket activity can be eliminated or reduced via education, training, improved or additional documentation, process changes, and/or tool enhancement.
  • Act as the primary escalation point of contact for issues raised beyond the technician level and own a timely path to resolution and communication related to the escalation.

Reporting to the Marketing Manager, the E-Commerce Supervisor will lead the online sales and will elevate the digital shopping journey for customers. The role will be dedicated to maximizing the potential of e-commerce platforms such as Shopee and Lazada, and aims to spearhead strategic initiatives that drive sales and fortify our brand's prominence within the competitive online pet industry. He/She will be skilled in fostering collaboration across diverse teams, and will be orchestrating innovative strategies that ensure sustained growth and customer satisfaction

Key Duties and Responsibilities

Strategic Planning:

• Develop and execute strategic plans tailored to the pet food category, aiming to enhance product visibility and desirability.
• Align promotional activities and campaigns with Shopee & Lazada's platform, resonating with pet owners

Partnership and Relationship Management:

• Foster and maintain strong relationships with key account managers and stakeholders at e-commerce platforms, ensuring seamless and collaborative partnerships.
• Manage relationships with internal and external stakeholders, including vendors and third-party systems, to ensure smooth operation and integration.
• Stay updated on platform updates, policies, and industry trends, providing insights to internal teams.

Marketing Collaborations:

• Collaborate with marketing teams to implement SEO, SEM, and digital marketing strategies to enhance online visibility and attract customers.
• Work jointly with e-commerce platforms marketing teams to explore co-marketing opportunities and promotional campaigns.
• Ensure effective representation and promotion of our brand through Shopee & Lazada's marketing channels.

Sales Growth:

• Set and exceed sales targets for pet products on Shopee & Lazada, collaborating closely with sales and marketing teams.
• Analyze pet industry trends and sales data to identify growth opportunities and optimize performance.

Inventory Management:

• Coordinate with supply chain and logistics teams to ensure optimal inventory levels for pet food products.
• Monitor stock levels, sales velocity, and promotional activities to maintain balance between demand and supply.

Reporting and Analysis:

• Provide regular reports on sales performance, customer feedback, and market trends.
• Offer insights and recommendations to optimize product listings, pricing strategies, and promotional activities.

Reporting to the Marketing Manager, the Social Media Supervisor will play a pivotal role in enhancing our brand's online presence, fostering engagement with our target audience, and driving business growth through strategic social media initiatives. The role will be responsible for developing and executing comprehensive social media strategies across multiple platforms, creating engaging content, fostering community engagement, managing influencer partnerships, analyzing performance metrics, and collaborating with cross-functional teams to ensure alignment with broader marketing objectives.

Key Duties and Responsibilities

Social Media Strategy:

• Lead the ideation and development of the company’s social media campaigns, including creative strategy, targeting, and budgeting
• Develop and implement a comprehensive social media strategy aligned with marketing objectives and brand identity.
• Take charge of the social calendar and oversee the management of all digital channels (including updates, design, user experience, and community management).

Content Creation:

• Create compelling and visually appealing content for various social media platforms, including Instagram, Facebook, Instagram, TikTok, and others.
• Develop graphics, photos, videos, and written content showcasing our products, services, and brand values.
• Oversee the production of content for social media assets and materials (web, print/virtual, video)

Community Engagement:

• Foster and maintain an active and engaged social media community.
• Cultivate an active and thriving social media presence across relevant channels (Instagram, Facebook, Tiktok, etc.).

Influencer Marketing:

• Collaborate with influencers and brand ambassadors to amplify brand messaging and reach new audiences.
• Identify and engage with influencers who align with our brand values and target audience.

Social Media Advertising:

• Develop and manage paid social media campaigns to increase brand awareness, drive traffic, and achieve marketing goals.
• Monitor ad performance, optimize campaigns, and provide regular performance reports.

Social Media Analytics:

• Analyze social media metrics and data to measure the success of campaigns and strategies.
• Use insights to make data-driven decisions and continuously improve performance.

Trend Monitoring:

• Stay up-to-date with social media trends, algorithm changes, and best practices in the animal feeds and pet food industry.
• Apply new trends and innovations to enhance our social media presence.

Cross-Functional Collaboration:

• Work closely with the digital solutions, design, and content teams to ensure a cohesive brand message across all marketing channels.
• Coordinate social media efforts with broader marketing campaigns.

Reporting to the Marketing Manager, the Product Marketing Supervisor will lead the development and execution of local marketing activities and campaigns for pet food and specialty nutrition products. This role encompasses a blend of creative, analytical, digital, commercial, and administrative responsibilities aimed at promoting products and services. The incumbent will collaborate closely with various departments such as production, sales, and supply chain, contributing significantly to fostering a B2C Pet food mindset and culture internally.

Key Duties and Responsibilities

Strategy and Program Creation:

• Propose comprehensive marketing plans encompassing both offline and online strategies.
• Execute and evaluate strategies and tactics including objectives, programs, and budgets.
• Oversee the development and deployment of national marketing campaigns including packaging designs and point-of-sale materials (POSM).
• Review category performance regularly and recommend corrective action plans as needed

Promotional Activities

• Develop and execute promotional ground activities to enhance brand visibility and engagement.
• Ensure perfect product display in offline stores, including POSM applications.
• Organize internal and external events such as product exhibitions to drive brand awareness.

Digital Optimization:

• Maintain and optimize online digital platforms including Facebook, Instagram, Tiktok, and websites.
• Manage social media campaigns, content planning, and engagement, potentially in collaboration with digital agencies.

Content Development and Execution:

• Write and proofread creative copies for brochures and other marketing tools.
• Develop campaign execution briefs and execute brand communications across various media channels.
• Collaborate with digital marketing and media agencies to deploy communication assets effectively.

Analysis & Insighting:

• Analyze the competitive landscape to identify opportunities and threats in the pet food market.
• Conduct post-promotion analysis to optimize future promotional activities.
• Provide insights to shape strategic decisions and positioning strategies for the brand.
• Analyze internal sales, market shares, and other brand health indicators.
• Conduct consumer research to gain actionable insights and drive growth strategies

Resource Management & Collaboration:

• Monitor product category resources and budget management.
• Ensure cross-functional alignment in operationalizing product marketing plans.
• Support marketing team projects and improvements as assigned.

The Digital Marketing Supervisor will support the digital marketing efforts of the Food Group–catering to several business units and categories across the Philippines, China, Vietnam, Malaysia and Indonesia. 

He/She will be working cross-functionally alongside the Digital Marketing Manager across different categories and countries to develop and implement digital marketing strategies centered as well as coordinate digital marketing requirements for channels like social media, website, and e-commerce, including content ideation, creation, media buying, and implementation schedules that are aligned with business objectives. 

The Digital Marketing Supervisor is responsible for the ideation, implementation & execution of digital marketing strategies and programs designed to increase brand awareness, build strong customer relationships and create value for our customers and our organization. 

In addition, he/she is also expected to collect, manage and analyze data, and generate insightful reports on the company’s performance across digital channels.

Customer Engagement (Email/Mobile Marketing) Account Management 

1. Lead in the formulation and execution of digital strategies and tactics for email, mobile, and web that create demand for solutions across a mix of channels including social media, email, and mobile, among others. 
2. Oversee new data in the customer engagement platform and advise on data use for targeting, personalization, configuration, strategy, and reporting. 
3. Closely monitor the performance and ROI of campaigns to formulate recommendations to improve results and processes. 
4. Support social media channels with demand content to drive awareness and conversions. 
5. Collect customer data and use this information to create comprehensive reports to improve future marketing strategies and campaigns. 

Digital Marketing and Content Creation 

1. Develop digital marketing strategies that will grow the Food Group’s followers, engage and retain them, and convert them into leads, customers, and active fans and promoters of Aboitiz Foods.
2. Collaborate with Communications team on content plan and ensure that content are distributed and amplified across pertinent channels in a timely and effective manner
3. Oversee the production of various types of content regularly, to expand Aboitiz Foods’ digital footprint, awareness, subscribers, and leads for social media, e-commerce, and website.
4. Ensure brand consistency in social media messages by working with various departments, including but not limited to brand, product category managers, marketing, and sales.
5. Help create and implement effective media buying and performance marketing strategies.

Digital Marketing Data Analytics

1. Utilize analytics tools and techniques to analyze digital marketing data, identify trends, insights, and opportunities, and formulate effective strategies to optimize campaign performance and achieve business objectives.
2. Define relevant KPIs aligned with business goals, track campaign performance across various digital channels, and conduct in-depth analysis to measure the effectiveness of marketing efforts. 
3. Regularly report findings and insights to stakeholders, providing actionable recommendations for improvement.
4. Design and execute controlled experiments to test different marketing strategies, messaging variations, ad formats, and audience targeting approaches.
5. Work closely with internal teams such as category marketing, Finance and IT to gather and integrate data from multiple sources, ensuring alignment of marketing initiatives with broader business objectives. Provide data-driven insights and recommendations to support strategic decision-making across the organization.

Other Tasks 

1. Support and collaborate Marketing related initiatives, projects, and events. 
2. Performs other related activities that may be assigned by team leader

Team Management: 

• Manages day-to-day activities of all projects.
• Creates a customer-focused environment that motivates and empowers teams to deliver high-quality customer service.
• Develops and coaches team members, provides constructive feedback and support.
• Makes hiring decisions, identify training needs, and deliver appropriate training to staff. 
• Reviews performance based on scorecards and implement rewards and recognition plans.

Client Relationship Management:

• Builds and fosters client relationships to ensure continued business and growth.
• Ensures adherence to contractual obligations (service level agreements and internal KPIs) through analysis and reporting. 
• Handles and responds to client escalations and commendations. 
• Maintains a high degree of client focus and flexibility (including working early/late shifts). 

Operational Excellence:

• Implements and develops policies and procedures for process improvement. 
• Identifies and responds to ideas for process improvement from team members. 
• Analyzes and prepares reports for Management on contractual obligations (service level agreements and internal KPIs). 
• Experience supporting global, high-availability operating environments. 
   

Headquartered in Makati City, Philippines, this company specializes in sugar milling with facilities in Passi City, Iloilo. Established in 2003 and operational since 2008, it's part of the Chan family's holdings

The Accounting Supervisor oversees daily financial activities, managing tasks like accounts payable/receivable, general ledger entries, and bank reconciliations. Skilled in tax audits and payroll, with expertise in BIR transactions and deadlines, they prepare budget reports and revenue forecasts. Responsible for month-end and year-end closings, they monitor department performance, ensuring accuracy and legal compliance. They also establish financial policies and maintain records, aligning operations with company goals. This role demands strong leadership, analytical skills, and accounting knowledge.

Duties and Responsibilities:

·       Oversee daily transactions, including accounts payable/receivable, general ledger and bank reconciliations

·       Participate in regular tax audits and payroll. Well verse in BIR transactions, reportorials and deadlines.

·       Prepare budgeting reports and forecast revenues

·       Manage month-end and year-end closing

·       Monitor the daily performance of the accounting department

·       Organize financial data into useable information and maintain updated records

·       Track the progress of financial and accounting objectives

·       Establish accounting policies and procedures, aligned with company’s targets

·       Ensure compliance with the law

·       5 years minimum accounting experience (supervisory experience is not required)

·       Experience with accounting software (Platinum) is a plus or any similar accounting tools

·       Audits (Internal & External), BIR related experiences are nice to have

·       PA and AR experiences are nice to have

·        Accounting certification (CPA) is a plus

·       Strong computer skills, MS Excel in particular (managing spreadsheets, creating charts and using advanced formulas)

·       Solid knowledge of bookkeeping and accounting principles, laws and regulations

·       Excellent analytical skills to manage large amounts of data

·       Attention to detail and accuracy

Marketing Supervisor for PR and Events is to nurture a strong industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs. Primarily responsible for best practice planning and execution of internal and external events to achieve a world-class immersive attendee engagement nurture a strong industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.

✅Candidate must possess at least a Bachelor’s / College Degree in Marketing, Advertising and/or Communications, Business, or its equivalent.

✅Proficient in Microsoft Office (Word, Excel, PowerPoint).

Excellent interpersonal and communication skills both oral and written, including the ability to prepare reports, proposals and procedures.

✅Good in budget management.

✅Good stress and time management.

✅Tactful and discrete when dealing with people and confidential information.

✅Ability to multitask.

✅Ability to work with various departments and foster teamwork.

✅Ability to work independently with minimal supervision.

✅At least ten (10) years work experience in a Foundation, Event planning, Public Relation and Coordination is required for this position.

✅Demonstrate resourcefulness and initiative in dealing with daily assumptions.

✅Creative and detail oriented

Possess strong customer service orientation.

✅Highly dependable and a fast learner.

Organized, flexible, assertive, and has a high sense of urgency.

Our company offers the following benefits to our employees:

• Sss
• Pag ibig
• Philhealth
• 13th Month pay
• Holidays
• Leave benefits
• Communication allowance
• Rice Subsidy
• Birthday Treats
• Snacks
• 20% Employee Discount on selected products of the company

Position Summary:

Provide leadership and direction through effective communication to all customer service personnel including co-supervisors and management within the supported team/s and department.  Support specific escalated customer service activities providing sales growth opportunities for lines of businesses as assigned.

Major Responsibilities

I              Bay Management

• Meets and exceeds key performance indicators set by the business.
• Leads, drive and motivate the team for continuous improvements towards achievement of set goals
• Monitors team performance daily.
• Analyze stats trends and formulate/implement action plans to ensure continuous improvement
• Adheres to business workflows set by the division
• Assists and supports subordinates towards first call resolution by providing real time solution
• Communicates key imperatives and team’s strategies during pre-shifts
• Creates daily and /or weekly goals directly related to the business’ mission and vision
• Sets team and individual goals that compliment overall strategy

II     Monitoring, Coaching & Mentoring

•     Conducts documented monitoring sessions with feedback provided to the subordinate.

•     Provides individual development plans highlighting specific improvement plans

•     Provides direction & sound advice to the team members (mentor role)

•     Identifies team issues and provide sound advise based on good judgment

•     Develops and train team’s logical problem-solving skills.

•     Relays important updates to subordinates

•     Develops own resources and utilizes creative resolutions to resolve problems

•     Flags up personal training requirements to Customer Service Manager.

•     Conducts Quality Monitoring for recorded and real time calls /emails/chat and provides feedback to CSRs

•     Calibration with Learning and Development Team, Customer Service Manager and tenured CSRs in monitoring calls/emails/chat for quality assurance.

•     Supports Training Team in all aspects of advanced product and process trainings of Customer Service Department. 

III    Ensure (by inspection) day to day business practices are incorporated

•     Respond timely and accurately to escalations of the subordinates.

•     Verifies problem and validates escalation prior to further escalation

•     Escalates problem only when necessary and aid towards resolution

•     Maintains a line of communication with the identified escalation points

•     Adheres to Regal defined processes & procedures

•     Makes decisions on how to address and resolve customer situations

•     Works directly with POCs from different departments to support both internal and external demands

•     Assists in the development of product and process training modules under the direction of management.

•     Delivers product and process trainings to new hires, peers and other internal personnel.   

IV   Timely completion of administrative tasks

•     Provides Customer Service Manager with daily update of headcount and absence.

•     Maintains acceptable levels for granting vacation and holidays.

•     Efficiently manage activities and utilization of the team

•     Adheres closely to daily schedules while other assigned tasks are executed on time

•     Prepares reporting requirements to immediate supervisor and client.

•     Coordinates with various functional groups for team requirements

•     Assists in interviews (Phone screen, on-site) and departmental personnel attendance for customer service staff

V     Maintain positive work environment

•     Allocates ample time on the floor coaching, monitoring and mentoring subordinates.

•     Effectively and consistently administrates all HR policies and practices

•     Promotes consistent and fair administrations of open communication lines

•     Conducts weekly continuous improvement meetings with the team with updates on performance barriers and recognition of improvement areas.

•     Delivers and maintains consistent expectations to all team members.

VI   Maintain 2-Way communication both up and down the chain of command

•     Establishes and maintain daily dialogue with Customer Service Manager and subordinates.

•     Provides Customer Service Manager with status update on projects and programs

•     Conducts pertinent and timely pre-shifts with the team.

•     Handling everyday crisis (support tools/ERPs/Telecoms downtime or any operational issues).

 VII Performs subordinate functions and responsibilities when needed

• Processes all customer orders though phone, fax and email.
• Provides price and availability information to standard items.
• Processes requests for special items (MTO), reworks and brand authorization for specific orders.
• Product Information Support: Offers alternative/suggestive selling and product interchanges and provides basic catalog information to CSR’s, and customers.
• Processes claims and return goods authorization (RGA ) after analysis of customer inquiry.
• Coordinates with PTS US escalation points on expedites, technical assistance, pricing information, e-business, product samples, account set-up and sales.
• Process all requests for order maintenance on cancellations, delays, accelerations and quantity changes.
• Manage, review, and maintenance all open backorders on a regular basis to ensure proper release and shipment based on specific customer instruction.
• Coordinate the order’s release, invoice by date, picking, billing and shipping of orders with credit and collections team, distribution and logistics team for standard, reworked or modified products in conjunction with the customer’s requested date, distribution workload and availability of goods.
• Protect PTS accountability by ensuring distributors, orders and shipments are trade-compliant based on ITC guidelines.
• Maintains and updates all records of customer profile information at Oracle CRM or any central repository.
• Participate in sales-driven projects and team initiatives.
• Provide value-added services to customers and sales team.
• Performs initiatives on team needs to help improve oneself and the team.

Required Education / Experience / Skills:

• 4 Year College Degree
• Advanced customer service experience
• Experience in Regal Customer Service operations is preferred
• PC skills: PowerPoint, Word, Excel, Access, E-mail/Outlook, Internet/Intranet for business functions
• Understanding – ability to clearly communicate product terminology, features and functionality

• Displays the following:

• Leadership qualities and skills- Good people skills, able to handle difficult situations with customers as well as maintain cooperative relationships with all departments within the organization
• Negotiation and Analytical skills
• Knowledge of policy and procedures of the company
• Demonstrate strong problem-solving and troubleshooting skills
• Determine best way to meet the needs of the business and customers
• Has the initiative to improve people, process and procedures

• Strong and professional written and oral communication skills required
• Works well with high volumes, prioritizing and multitasking
• Works under minimal supervision

Travel:  Not Required

Language: English

About Regal Rexnord

Regal Rexnord Corporation (“Regal Rexnord”) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a $7.2B company with 36,000 associates globally.

You may not know it, but Regal Rexnord impacts your life every day. The company’s products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings running; the agricultural and food service equipment that keeps us fed; and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used.

Regal Rexnord’s business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the company’s commitment to sustainability.  The company’s industrial powertrain and automation solutions offerings are an important part of the company's growth strategy. The company’s strategy includes leveraging 80/20 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions.

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

This role, Procurement Supervisor, has a huge role in this mission by enabling Angkas leaders and employees to feel passionate about this mission and create experiences that make them feel proud being part of such an organization.

What you'll be doing;

• Procurement Operation: The individual in this role manages day-to-day procurement tasks, ensuring efficient workflow and task distribution within the Buyers team while making necessary adjustments for optimal efficiency.

• Process Quality Assurance: The role includes implementing and overseeing quality control measures in procurement processes, conducting regular audits to maintain quality standards, and promptly addressing any issues.
• Vendor Onboarding and Performance Evaluation: Responsibilities involve managing the onboarding of new vendors, regularly assessing and reporting on their performance, and striving for continuous improvement in vendor services.
• Risk Identification and Operational Compliance: The role involves identifying and addressing operational risks in procurement, ensuring compliance with internal and external regulations, and regularly updating risk management strategies.
• KPI Oversight and Stakeholder Communication: The individual overseeing the procurement team's performance and development maintains effective communication with internal stakeholders on procurement matters.

• BS in Industrial Engineering/ Operations Management/ Economics or equivalent combination of education
• At least 3 years professional experience in the Procurement  Industry Technical and Specialized Skills: 
• Vendor Management: Developing and maintaining relationships with suppliers, negotiating contracts, and ensuring the best terms and conditions for the organization.
• Contract Management: Drafting, reviewing, and managing contracts with suppliers. This includes understanding legal terms, negotiating contract terms, and ensuring compliance.
• Budgeting and Cost Management: Creating and managing budgets for procurement activities. Monitoring costs and identifying areas for cost reduction or efficiency improvement.
• Risk Management: Identifying potential risks in the supply chain and implementing strategies to mitigate them. This may involve contingency planning and understanding the impact of external factors on the procurement process.
• Negotiation Skills: Effectively negotiating with suppliers to secure favorable terms, pricing, and conditions for the organization.

Ubix Corporation, a leading retail company, is seeking an experienced and dedicated Audit Supervisor to join our team. As an Audit Supervisor, you will be responsible for overseeing the internal audit process and managing a team of auditors. You will play a crucial role in ensuring compliance with internal controls, identifying areas for improvement, and providing valuable insights to drive business success. This is an excellent opportunity for a motivated and detail-oriented professional who is passionate about auditing and contributing to the growth of a dynamic organization.

Responsibilities

• Supervise and lead a team of auditors, providing clear guidance and support.
• Plan and execute audit engagements, ensuring adherence to established policies, procedures, and best practices.
• Perform risk assessments and develop strategies to mitigate risks.
• Review audit workpapers, findings, and recommendations to ensure accuracy, relevance, and clarity.
• Ensure compliance with regulatory requirements and industry standards.
• Collaborate with cross-functional teams to assess internal control processes and identify opportunities for improvement.
• Prepare detailed audit reports and communicate findings to management and stakeholders.
• Monitor the implementation of audit recommendations and track progress.
• Stay up-to-date with industry trends, regulatory changes, and emerging risks to maintain audit effectiveness.
• Provide training and guidance to team members to enhance their skills and knowledge.

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA, CIA, or other relevant certifications preferred.
• Minimum 5 years of experience in internal auditing or public accounting, with at least 3 years in a supervisory role.
• Strong knowledge of auditing principles, techniques, and standards.
• Excellent analytical and problem-solving skills.
• Ability to effectively communicate complex audit findings and recommendations to stakeholders.
• Proficient in using audit tools and software.
• Exceptional attention to detail and ability to meet strict deadlines.
• Strong leadership and team management abilities.
• Ability to adapt to changing business needs and prioritize tasks accordingly.
• Experience in the retail industry is a plus.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: AI Supervisor

Schedule: Monday to Friday, 5am-12pm EST (6pm-1am PHL) / 12pm-8pm EST (1am-9am PHL)

Salary Range: 800-1000 USD/month (to be assessed and approved by the client based on the candidate’s experience,  knowledge, skills, and abilities)

About the Company:

Our company combines the speed and horsepower of AI with the accuracy, rigor, and expertise of humans to answer your business questions better and faster at every step.

Responsibilities:

• Review AI-generated outputs for accuracy and coherence.
• Verify and cross-reference data points from source materials to ensure precision.
• Evaluate and validate the logical processes undertaken by our proprietary AI Agent.
• Collaborate with the AI development team to provide feedback for continuous improvement.
• Stay updated on industry trends and advancements in AI technology.

• Strong interest in AI and emerging technologies.
• Exceptional reasoning skills and the ability to think critically.
• Great attention to detail and a commitment to maintaining high levels of accuracy.
• Effective communication skills to collaborate with cross-functional teams.
• Ability to work independently and meet tight deadlines.

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

Proven experience working as a supervisor in the hospitality industry.

Effective communication skills.

Bachelor's degree in business administration or hospitality is advantageous.

Strong management skills.

SSS, PhilHealth and Pag Ibig (Government Mandatory Benefits)

Service Charge

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LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: AI Supervisor

Schedule: Monday to Friday, 5am-12pm EST (6pm-1am PHL) / 12pm-8pm EST (1am-9am PHL)

Salary Range: 800-1000 USD/month (to be assessed and approved by the client based on the candidate’s experience,  knowledge, skills, and abilities)

About the Company:

Our company combines the speed and horsepower of AI with the accuracy, rigor, and expertise of humans to answer your business questions better and faster at every step.

Responsibilities:

• Review AI-generated outputs for accuracy and coherence.
• Verify and cross-reference data points from source materials to ensure precision.
• Evaluate and validate the logical processes undertaken by our proprietary AI Agent.
• Collaborate with the AI development team to provide feedback for continuous improvement.
• Stay updated on industry trends and advancements in AI technology.

• Strong interest in AI and emerging technologies.
• Exceptional reasoning skills and the ability to think critically.
• Great attention to detail and a commitment to maintaining high levels of accuracy.
• Effective communication skills to collaborate with cross-functional teams.
• Ability to work independently and meet tight deadlines.

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

We are seeking an Onboarding Supervisor to oversee the full onboarding cycle. This role will oversee the Onboarding team for both Manila and other sites in the Philippines. 

As Onboarding Supervisor, You Will…

• Be responsible for the full onboarding cycle 
• Create and/or update policies to outline the onboarding process
• Oversee the entire team and provide mentoring/coaching to team members
• Work and coordinate with managers and stakeholders to address onboarding issues, or new educational needs regarding specific employees and/or departments
• Attend meetings related to Recruitment and Onboarding to fully understand the needs of hiring requirements
• Perform miscellaneous job-related duties as assigned

As Onboard Supervisor, You Have…

• Bachelor’s degree preferred
• 2+ years onboarding with recruiting experience in a fast-paced, high volume, call center environment or related industry
• Must have 1-2 years of leadership experience
• Amenable to work in various locations, including our Clark and Cebu sites
• Excellent communication and leadership skills
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
• Strong teamwork skills
• Experience with Applicant Tracking Systems (ATS) and resume databases.
• The ability to work with sensitive and confidential information
• Good organizational and time management skills

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Freelancer.com is currently seeking a skilled and experienced Maintenance Personnel to join our team. As a leading freelancing and crowdsourcing marketplace, we are committed to providing a safe and well-maintained work environment for our employees.

The Maintenance Personnel will be responsible for performing various maintenance tasks to ensure the smooth operation of our facilities. This includes conducting routine inspections, troubleshooting equipment issues, and performing repairs and maintenance tasks as needed.

Key Responsibilities:

• Conduct regular inspections of the facilities to identify maintenance needs
• Troubleshoot and resolve equipment issues
• Maintain accurate records of maintenance activities and repairs
• Coordinate with contractors and external service providers as necessary
• Adhere to safety guidelines and maintain a clean and organized work area
• Respond to maintenance requests in a timely manner

• Must have 3 years experience of proper housekeeping of janitorial work.

• Experience in BPO Housekeeping is a must,
• Amenable to shifting schedules and weekend end work.
• 3 years BPO housekeeping experience
• Experience in inventory management
• Experience in administrative tasks (gatepass process, coordination etc)

• Work hard, take ownership, and watch your career soar in a dynamic and meritocratic workplace
• Get inspired and stay engaged with our company's monthly engagement events, and sports activities where you can put your skills to the test!
• Earn a competitive salary that recognizes your talent and dedication
• Comprehensive and competitive health benefits to keep you and your family healthy (HMO, Life, and Personal Accident Insurances)
• Enjoy a delicious free daily meal, snacks, and beverages, to help you stay productive and focused throughout the day!
• Experience transparency and open communication at our weekly town halls, featuring Q&A sessions with the CEO