Total 7 Full-time management trainee job vacancies in The Philippines

• Manage and enhance the work relationship with the 20-30 partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Purpose:

To ensure SBS Board, management and staff are provided with timely and accurate management and financial information. To prepare various external returns, financial analysis and update and maintenance of accounting and reporting systems. 

Operationally manage the Accounts Officer and assist the Finance Manager – Accounting (FMA) in their duties, providing back-up in their absence.

Reporting to:

Finance Manager – Accounting (FMA)

Key Relationships:

SBS management and staff

Subsidiary company management and accounting teams

TechnologyOne (Accounting software providers)

Auditors

Reserve Bank of New Zealand (RBNZ)

Key Result Areas:

The Senior Management Accountant has responsibility for the following key result areas:

Reporting

• Responsible for the preparation of monthly management and financial reporting for SBS Head Office and Retail departments.
• Responsible for preparation of monthly financial reporting for the SBS Board.
• Responsible for preparation of monthly RBNZ reporting.
• Contributes where required to all other SBS reporting obligations in respect to external parties, regulators and agencies including RBNZ, rating agencies, securitisation trustees, banks (bank covenant reports), Companies Office, Securities Commission, Statistics NZ, Treasury, and Ministry of Economic Development.

Taxation/ Legislation

• Responsible for completion of monthly taxation calculations for all entities under SBS accounting responsibility.
• Maintains requisite knowledge of taxation issues such as income tax, FBT, GST and entertainment tax.

Systems

• Monitors performance of accounting systems and subsidiary ledgers and through liaison with system suppliers, facilitates enhancements to recording and reporting.
• Responsible for maintenance and development of Finance One accounting system and related financial management information systems including development of reporting and administrative functions.
• Responsible for the set up and maintenance of users within Finance One
• Responsible for data integrity within Finance One including undertaking monthly audit reviews of all system changes functions.
• Responsible for the set up and maintenance of users within Finance One
• Responsible for data integrity within Finance One including undertaking monthly audit reviews of all system changes.

Projects

• Contributes to and participates in information system, accounting and reporting development projects, including policies, strategies, plans and recommendations.
• Researches, analyses and evaluates specific projects assigned by the FMA and develops appropriate solutions.
• Implements approved solution strategies by planning, directing and co-ordinating and actioning solutions.

Fixed Assets

• Responsible for collating fixed asset information and updating the fixed asset registers (tax and accounting) to maintain their integrity and accuracy, including the collating and calculating of in-house software development.
• Ensures SBS’s fixed asset policy is adhered to by the information that flows from management.
• Prepares and distributes monthly capital expenditure reports to SBS management.

Operational Activities

• Maintains sufficient knowledge of FMA duties to provide day-to-day operational backup in the event of their absence.
• Operationally manages the Accounts Officer and maintains full knowledge and capability of carrying out their duties.
• Responsible for maintaining a detailed task analysis manual of job functions that the position is responsible for.
• Responsible for ensuring familiarity with and adherence to all SBS policy and procedures.
• Contributes to the flow of communication within the Finance and Accounting team by actively participating in staff meetings.
• Performs other such duties as may be reasonably required by the FMA.

Work Experience:

Work experience necessary to competently perform the duties of this position include:

Required

Substantial experience in producing management reports up to board level

Substantial experience in using MS Excel and Access

Experience in maintaining and using accounting systems

Knowledge of financial reporting regulations

Preferred

Financial industry experience

Experience in developing reports in Excel and Access

Experience in corporate taxation

Project team involvement

Personal Qualities:

Personal qualities necessary to perform the duties of this position include:

• High level of accuracy and attention to detail
• Ability to prioritise and meet deadlines
• Able to receive and apply new information and show plenty of initiative
• Excellent research and analytical skills
• Ability to plan and be systematic
• Good interpersonal and communication skills
• Excellent personal/team-based planning and organisation skills
• Accepts personal accountability for own learning and responsibilities

Qualifications:

Minimum qualifications required to undertake this role include:

Required

Possess a relevant tertiary qualification in an Accounting related discipline

Preferred

Membership of the NZ Institute of Chartered Accountants (NZICA) (CA or ACA College).

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave

Work Setup:

• Remote/Onsite/Hyrbid for this role

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

Additional benefits/perks to all employees

• Onboarding training
• Performance-based salary increase
• Discretionary incentives based on client or individual performance
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

Pimary Functions

Provides Daily, Weekly and Monthly Sales Reports; manage B2B Portal system updates and processing uploads; Data processing and maintaining accurate Material Master & Customer Master Data; Manage SCS3 Help Inbox; Pricing uploads in PT “Promo tool” system & SAP; Additional tasks and responsibilities as directed by Senior Management

Key Roles

• Routine Daily, Weekly and Monthly Sales Reports for the following, Sales Dashboard; Backorder Report; Inventory Count; Material and Master Date Errors; Sell Out Report Retail Customers)
• Creates & Maintains customer Extranet accounts suing B2B Portal
• Creates, maintains & supports Material Data including New Materials, Material determinations; exclusions & inclusions; Maintain Customer master data within SAP; Initiate the set-up and processing all new customers within PT.SCS3 Help; Reviews queries in SCS3 help inbox and ensure timely feedback & action; Escalate reoccurring issues
• Ensures all current and upcoming promotions are uploaded in a timely and acceptable manner without error within Promo Tool
• List & Contract Pricing loaded without error in SAP
• Ensure all processes are followed and all incidents are reported accordingly
• Ensure participation in CIP and Leadership Training Programs as required
• Additional tasks and responsibilities as directed by Senior Management

• Manage and enhance the work relationship with the 50-80 partner restaurant chains through regular, personal contact with the restaurant manager.
• Negotiate exclusive deals and marketing ads with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
• Improve the aftersales process and care by helping partner restaurants with any issues they may encounter on the portal, with devices, any other operational issues they may encounter.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Manages computing environment to protect production systems critical to business success.

• Acts as focal point for incident review and escalation if necessary.

• Supports a computer operations environment that meets all service level agreements, e.g., 24x7 availability, response time parameters, etc. and availability targets.

• Works across a wide array of product lines and engages various levels of management on a day to day basis.

• Is familiar with the ITIL framework, as the Incident Management process is a key input into the established Change and Problem processes.

• Develops, coordinates and promotes incident management activities across enterprise and takes responsibility for effective functioning of Incident Management processes across all support areas.

• Engagement following onset of a production incident.

• Provides immediate tactical response and coordination minimizing duration of service interruptions.

• Responsible for daily operations of information technology (IT) and business processing functions.

• Manages and directs technical and functional specialists and computer operations staff in restoration of service during an incident.

• Partners with IT management to establish strategies and priorities for overall IT operations understanding current and future business demands.

• Acts as liaison between inter or intra-datacenter teams for high severity incidents.

• Assists in managing and developing tactical plans for Operations.

• Provides work assignments for team members.

• In conjunction with the problem management function, identifies and implements cost-saving and continuous improvement initiatives within the information processing area.

• Develops and maintains departmental standards and procedures.

• Consults with other teams on proper integration and correlation of the incident management process and their respective areas.

• Maintains awareness of emerging technologies, trends and best practices in computing hardware, software and operational processes.

• Provides regular incident bulletins to teams concerning open or ongoing incidents.

• Ensures effective and rapid response to major incidents.

• Reviews and recommends, as appropriate, changes to support processes to ensure continuous improvement of the incident management process.

• Facilitates daily, weekly and monthly tactical meetings as well as creates incident reports as determined by the business.

• Works with external clients and other internal teams on an as needed basis.

• Other related duties assigned as needed

What you will bring:

• Experienced in handling incidents related to ATM Operations

• Must be open to work in Bonifacio Global City (Hybrid setup but might go full onsite in the future)

• Must be open to work on shifting schedule

• Considerable knowledge of incident management principles, procedures and techniques

• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL

• Strong knowledge of issue resolution and escalation practices, FIS products and services and IT infrastructure

• Ability to apply analysis and creative thinking when solving problems and conflict

• Ability to provide acute attention to detail

• Ability to communicate effectively to all levels within the organization

• Decision making ability within specified parameters as well as independent and collaborative decision making skills

• Skilled at identifying and implementing process improvements

• Ability to effectively establish and maintain relationships across the organization

• Strong capabilities in public speaking

• Strong written communication skills

• Solid business acumen and an awareness of business implications of decisions

• Demonstrated skill in timely, proactive, responsive follow-through on deliverables

• Ability to organize tasks and priorities effectively and under minimal supervision

• Proven ability to function in an environment requiring flexibility, good judgment and sound decision-making often based on limited information and/or under extreme conditions

What we offer:

• A competitive salary and benefits, including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As an End-User Helpdesk Agent, you will be primarily responsible for providing frontline user management and customer support. The End-User Helpdesk Agent efficiently provides support to customers, is a flexible problem-solver, and is confident at providing solutions. You investigate if you do not have enough information to resolve customer inquiries and complaints. At the same time, you are patient, empathetic, and very communicative with others. The End-User Helpdesk has at least basic computer skills and the capacity to stay focused in a busy work environment. The service runs 24 x 7.

Key Tasks and Responsibilities:

• Process User Management/UMT worklist requests within SLA
• Provide updates to the Sponsors, Implementation Managers, and other relevant teams on the creation/maintenance of all client-supported product accounts.
• Follow strict instructions on the creation/update of all client-supported product accounts as specified on Helpdesk Briefs/Communication Plans for each trial.
• Communicate with the Sponsor via email regarding issues on the creation/maintenance of all supported products and follow up on resolutions in a timely fashion and ensure communication is accurate both verbally and in writing.
• Ensure that all data is entered/updated correctly in the CRM system.
• Perform database system performance reporting tasks.
• Root Cause Analysis ticket owner for alerts and errors generated by the various products supported.
• Complete QC activities for User Management activities completed by other Helpdesk Administrators
• Complete Site Allocation for all client-supported product Users in a timely fashion.
• Escalate promptly to Shared UM TL any issues with the completion of User Management or compliance with SLA.
• Ensure compliance with customer Data Privacy and Security Policy
• Perform other administrative tasks as required.

Skills/Attributes Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Technical:

• Good working knowledge of Microsoft Office tools (Word, Excel, OUtlook, etc.)
• Computer and Internet-savvy
• Call/Contact Center ticketing tools, i.e., Zendesk, Salesforce (or similar CRM platform)
• Call/Contact Center call management tools, i.e., Avaya, 8x8 (or similar) is advantageous

Behavioral:

• Positive and enthusiastic personality and approach to work
• Ability to take right decisions, strong sense of ownership and accountability
• Ability to apply creativity to resolving problems
• Organized, accurate, with ability to multi-task
• Excellent written and verbal communication
• Willing to lean new skills and grow with the company

Qualifications:

• At least High School diploma or equivalent
• User Management or Data Entry experience for at least 1 year
• Previous experience in SSC/BPO and Customer Service is nice to have
• Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently in English at all levels

As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, transcosmos pride itself on a fun, healthy and encouraging work environment in the premium district of Mckinley Hill, Taguig.

We also reward of our staff with great benefits including:

• Competitive compensation packages
• HMO/Medical and dental coverage
• Life insurance
• Non-taxable allowances
• Night differential
• And much much more!

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met