Total 3 process improvement manager job vacancies in Muntinlupa City

Job Description• Collaborate with Operating teams to manage end to end knowledge and identify training opportunities along with launching process improvement projects.• Lead training projects that help reduce cost, increase revenue, and digitize training.• Provide real time support to trainers conducting training new hire batches – pre-process, process, and OJT.• Should be able to upskill oneself to lead client calls for domain/process.• Should have effective communication skills and would be interacting with internal stakeholders & external stakeholders.• Should have analytical ability and ability to understand the business impact of training numbers.• Manage a team of Domain experts/ SME and technical designers. • Should have strong understanding of current training practices and learning methodologies. • In depth understanding of TNI/ TNA process and ability to make recommendations for process improvements • Create value for the team by acting as a consultant for operations and identifying process improvement initiatives.• Be well versed in analysing data and suggesting measures towards improving revenue generation for the function by working on the domain/ knowledge management. • Maintain vertical hygiene by ensuring reports, data and documents are in place.• Promote standardization by creating SOPs across TVL ISB training – Standardization.• Work with internal Learning Academy team to promote behavioural training programs in the business unit.• Should be aware of authoring tools like Articulate, Flash player, Captivate and videos etc..• Should have worked or have an understanding on various training methodologies, training modules and have knowledge on Instructional designing.• Should have worked on Innovative projects on digital transformation for training.• Govern the entire process of managing the work instruction manuals for the process. • Front end all compliance audits for training.

TECHNICAL WEB PROJECT MANAGER

Job Title: Technical Web Project Manager

Job Category: Full-Time (40 hours per week)

Job Location: 100% work-from-home

Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Pacific Time

About Us:

At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek.

• 100% Work from Home

The Product Manager, Value-Added Services will support Product VAS Lead in driving the growth of our Product VAS portfolio across all Product VAS categories such as Risk and Data Solutions, Issuing and Acceptance Solutions, and Network Solutions. The position will have significant interaction with IPVMC cluster and Regional Hub Product teams and collaborate with cross-functional teams within Visa such as Sales, Risk, Finance, Consulting and Analytics, and Client Services.

Important to the role are a deep understanding of the payments landscape, a customer-obsessed mindset to understand our clients’ needs, and a strong business acumen to achieve long-term growth. Key responsibilities include but are not limited to the following:

• Drive VAS revenue and goals by working with market and regional Product teams, Sales teams, and other relevant cross-functional teams and stakeholders,
• Develop and execute VAS strategies to accelerate the growth of VAS in Philippines ,
• Support pre- and post-sales engagements including but not limited to evaluating potential opportunities, creating client pipeline, and executing against sales plans,
• Execute activities throughout the sales cycle such as sales pitch, product demos/webinars, commercial offer, contracting, optimization, and audit management,
• Support the launch of new product initiatives, product enhancements, and acceleration plans,
• Assess the feasibility of rolling out new products and solutions into the cluster, understand and provide local market requirements that will influence the global product roadmap, and develop go-to-market and commercialization plans,
• Engage with clients during & post the sales journey to pitch, negotiate commercials and showcase value from usage
• Provide regular reporting and analysis to senior management.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.