What’s on the menu for you to do:

• Function as the vertical owner in charge of consumer strategies, campaign analysis, and stakeholder management in ensuring vertical marketing operations.

• Proactively recommend and support in the development and implementation of new strategies to boost volume growth, while keeping margins on target

• Conduct and implement a competitive intelligence and market insights review process

• Assist in developing product marketing tools and tactics in collaboration with suppliers, brands and local marketing team

• Analyze all on-going campaigns, including daily tracking of performance and budget management

• Execute all aspects of the life-cycle management process, from initial sourcing and market introduction to deletion

• Collect, analyze, summarize and present sales and financial performance data to create recommendations and implement improvements

What do you bring to the table?

• Experience with FMCG/E-Commerce Marketing is a plus

• Superb business judgment with a track record of successful negotiations and overall relationship management (both internal and external)

• Ability to work autonomously in a highly demanding and often ambiguous environment

• Strong attention to detail and exceptional organizational skills

• Strong analytical skills

• Stakeholder management

• Great communication skills (both oral and written) are a must

• Mastery of MS Office (particularly Excel, Access, and PowerPoint) is preferred

What we offer

• foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!

• A company committed to developing you personally and professionally.

• A great working atmosphere with regular company and team events.

• A vibrant and international team committed to diversity and inclusion.

• Responsibility from day one in a fast growing and global company.

• We recognize top performers, welcome our newbies, and share good food!

• Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

AECOM is seeking a Principal Project Control to be based in Manila, Philippines

Provides objective analysis and sound judgement with application of principles and techniques to evaluate and report project performance from concept study to construction & startup including practical assessment of schedule completion and expected final cost. Competencies include setup of work breakdown structure, establishing levels of control and detail, planning and scheduling, cost analysis and forecasting, progress measurement, earned value performance, risk analysis and change control.

Responsible for managing, controlling, forecasting and reporting cost and schedule performance for projects throughout the organization. Services include setting up and managing project controls systems (including setup of work breakdown structure), capturing to-date progress and expenditure data, analyzing to-date performance data, forecasting at-completion performance data (EAC costs, hours), analyzing project risks (contingency management), managing change and incorporating scope variations into schedule and cost deliverables, and preparing associated reports.

Duties and Responsibilities

• As part of a leadership team, support building and deploying a Manila project controls team

• Ability to proactively articulate the capabilities of Manila role of project controls across various North American Regions, Business Lines, levels of company management and cross functional staff.

• Responsible to distribute work assignments and monitor work load, to most effectively utilize staff and meet the projects, Regions, Business Lines objectives. Ability to proactively track and communicate staffing activities to various stakeholders. May be required to report on staff utilization, appropriateness of staff for assignment, and other quality and performance metrics.

• Exercises experience and sound judgement in assessing complex project controls and associated staffing situations to both the project and the business unit’s goals. Coordinates the efforts of assigned resources/staff with other project and business unit staff.

• Participate in business development, proposal efforts and project startups as needed.

• May be involved in assessing and evaluating quality of work effort of staff and advise on approach and/or elevate corrective actions, communicating appropriately with project and business stakeholders.

• Develops, trains and mentors staff in both technical aspects of project controls methods as well as support interpersonal communications with assignment project manager and other staff.

• Effectively disseminates corporate expectation regarding company policy as it relates to reflecting project status on all project complexities and types. Conveys project controls procedural and best practice information and existing and emerging project controls methods.

• Coordinates staffing requirements, assigns and supervisors project work activities, and trains personnel.

• Supervises staff through developing, establishing and maintaining goals and documenting performance reviews. Provides personnel development for the assigned employees.

• Bachelor’s degree in engineering, construction management, business management or other associated degree.

• Relevant work in lieu of degree considered

• 12 – 15   years’ experience

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

Responsibilities

• Contribute to the centralisation of APAC countries, functioning as the Centre of Excellence (CoE), tasked with ensuring smooth transition within the timeline given.
• Support the expansion of the Regional R2R team from time to time
• Support SSC Service Delivery Lead in training accountants in performing their allocated tasks in a timely manner to meet Group’s deadlines.
• Participate and actively contribute to process standardisation and optimisation exercises.
• POC in handling any R2R related queries and problem-solving issues that may arise.
• Ensure overall smooth centralisation of each country’s finance function and meeting the required deadlines and deliverables.
• Ensure processes are compliant with local country regulations and internal controls / risk management measures.
• Project management, tracking progress and providing updates/ reports analysing finance specific KPIs and metrics.
• Act as a backup support as an R2R accountant as required. 
• Collaborate with key stakeholders involving local management and/or regional finance teams any queries that may arise from both the centralisation as well as day-to-day processes.
• Report deliverables and manage KPI targets.
• Support any new systems or process implementation as well as ensuring proper documentation of guidelines.
• Manage any ad-hoc tasks, financial topics and initiatives as required.

You are someone who can find the diamonds in the rough out there in the industry to fit our organization needs. To be successful in this role, you should be someone who loves challenges and who loves to get noticed for closing tough roles in tough requirements (basically launch moonshots!). 

This role will be based in Manila, Philippines and it is a 1-year Fixed term contract role to support Philippines based hires for the Regional Team. 

Responsibilities: 

• With the world as your platter, you will identify and source top talents across multiple functions and job levels.
• You will partner with hiring managers to identify key requirements for each requisition, target companies and target candidates to reach out to.
• You will present the pre-selected candidates to hiring managers with a supporting summary that’s like an elevator pitch to convince the hiring manager (candidate profile based on screening, phone interview and tests).
• You will own end-to-end recruitment process for each role assigned, including but not limited to sourcing, pre-screening, coordinating assessments & interviews, conducting reference checks, extending offers & maintaining the relationship until the new joiner onboards (with candidate experience as the primary performance indicator).
• You will build and maintain a strong candidate pipeline through various channels by utilizing LinkedIn, specialized job boards, social networks, networking initiatives.
• You will track critical recruitment data, produce regular and ad-hoc metrics and reporting on recruiting activities.
• You will update and maintain accurate records in our applicant tracking system.
• You will get better at what you do every day as you are your own critic.

Reporting to the Head of Communications and Public Affairs, the successful candidate will play a key role in developing and implementing foodpanda’s public policy strategy and programmes to optimize the business and operating environment. Working collaboratively with various business functions in foodpanda, the successful candidate will be a key contributor in maintaining the company’s good reputation and standing among the communities in which we operate.

• Develop foodpanda’s internal public policy strategy and programmes on topics relating to the tech and food delivery sector, including but not limited to employment, gig work, sustainability, competition, as well as consumer & data protection
• Collaborate with internal and external stakeholders to implement foodpanda’s policy stance and programmes
• Build foodpanda’s stakeholder network within the public sector, academia, professional associations, NGOs, and more, both at the central and local levels (travel to provinces, regional company offices, and other key locations are required)
• Communicate and advocate for foodpanda’s policy positions by (a) drafting position papers on proposed legislation, (b) responding to concerns from government stakeholders, (c) developing policy communications materials in consultation with key internal stakeholders such as PR/communications, legal and operations; and (d) where needed, represent foodpanda at government meetings/Congressional hearings
• Contribute to foodpanda’s efforts in uplifting riders, vendors, and our communities through relevant initiatives
• Identify and pursue partnerships with government agencies, key opinion leaders, or credible organizations to build thought leadership
• Drive the implementation of these initiatives and programmes, and track and review the effectiveness of the same

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

We are looking for a Talent Acquisition Associate (Project-based) to join our growing business!

Responsibilities

• Source potential candidates through various channels, including job boards, social media, and professional networks.

• Screen resumes and applications to identify qualified candidates.

• Conduct initial phone and video interviews to assess candidate suitability.

• Coordinate and schedule interviews with hiring teams.

• Manage candidate communication throughout the hiring process.

• Conduct reference checks and background verifications.

• Maintain accurate and up-to-date records in the applicant tracking system.

AECOM is seeking an Analyst Project Controller to be based in Manila, Philippines

Provides objective analysis and sound judgement with application of principles and techniques to evaluate and report project performance from concept study to construction & startup including practical assessment of schedule completion and expected final cost. Competencies include setup of work breakdown structure, establishing levels of control and detail, planning and scheduling, cost analysis and forecasting, progress measurement, earned value performance, risk analysis and change control.

Responsible for managing, controlling, forecasting and reporting cost and schedule performance for projects throughout the organization. Services include setting up and managing project controls systems (including setup of work breakdown structure), capturing to-date progress and expenditure data, analyzing to-date performance data, forecasting at-completion performance data (EAC costs, hours), analyzing project risks (contingency management), managing change and incorporating scope variations into schedule and cost deliverables, and preparing associated reports.

Duties and Responsibilities

• Introduced to the company financial and cornerstone systems and processes. 

• Introduced to financial terminology, measures, concepts and principles for analysis of financial data.

• Exposed to processes that increase recognition of financial impact of various project actions.

• Exposure to WBS concepts and principles.

• Researches data for subsequent use in analyzing cost and schedule analysis.

• Developing knowledge of accounting principles.

• Developing ability to use drawings and specifications. 

• Exposed to progress/performance data and associated concepts and principles. Assists in the collection of progress data and review of performance trends.

• Develops knowledge of earned value concepts, principles and methodology.

• Collects data and produces an initial analysis on manpower, labor hour, and labor cost requirements versus budget limitations. 

• Collects data and produces an initial analysis for tracking actual cost to funding limitations.

• Provides support for tracking purchase orders and subcontract commitments and expenditures.

• Exposed to the concepts and principles of project revenue and cost.

• Develops knowledge of scope control and change management.

• Exposure to basic scheduling and cost baseline fundamentals, concepts and principles.

We are looking for a highly driven and motivated Manager, External Reporting & Controlling (APAC) to join our fast-growing team here in APAC. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! The ideal candidate should have around 8 years of experience, with substantial hands-on experience in accounting and FP&A and possess strong knowledge of IFRS reporting and SAP systems. You must be a strong team player and be comfortable in supporting an international team as you will be working cross-functionally with the in-country Finance team, Regional team in APAC as well as central team in Europe.

Responsibilities:

• Responsible for review of monthly actual financial results, including but not limited to balance sheet, income statement and cash flow statement in accordance with IFRS and Group Reporting policies. 
• Work closely with the country finance teams, provide in-depth analysis of monthly financial results against budget and forecast, and meaningful insights to the senior management team at the regional headquarters.
• Collaborate with Regional Accounting, Controlling and Central teams to align on accounting, cost and revenue treatments to ensure compliance with IFRS reporting and Group Financial Reporting Policies. 
• Work closely with local finance teams and provide additional support to ensure that month-end closing tasks are completed in a timely manner and Group submission timelines are met consistently. 
• Provide guidance to local finance teams to ensure that all reconciliation items are investigated and cleared up promptly. 
• Lead the periodic regional review of compliance with Group Reporting Policies and Controlling Guidelines, identify areas of non-compliance and provide recommendations. 
• Support the implementation of updates to Group Reporting Guidelines.
• Drive ad-hoc projects that have the potential to enhance the financial reporting accuracy, efficiency and operational processes. 
• Support overall goals and objectives of Regional Accounting and Controlling. 
• Handle other ad-hoc projects and tasks as assigned from time to time.

We are looking for a highly talented Senior Manager, External Reporting (APAC) to join our regional team in Singapore. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! 

Responsibilities:

• Drive the monthly, quarterly, and annual reporting in the APAC region in compliance with IFRS and Group Reporting Policies. Work closely with relevant stakeholders across the region and Group. 
• Review and monitor actual financial results of all the regional entities, including but not limited to key financial ratios, balance sheet, income statement and cash flow statement. 
• Provide guidance to the country Finance teams in the APAC region on accounting matters, as necessary, and resolve any accounting and reporting issues that may arise.
• Serve as the subject matter expert pertaining to IFRS and Group Reporting Policy and keep up-to-date with any amendments or updates to the Standards.
• Lead the periodic regional review of compliance with Group Reporting Policies and Controlling Guidelines, identify areas of non-compliance and provide recommendations.
• As a subject matter expert in accounting, to partner with cross-functional teams in the region for any projects, initiatives or resolve any issues or business case.
• Collaborate / align with controlling, FP&A and Group teams on accounting, cost and revenue treatments to ensure compliance with IFRS reporting and Group Financial Reporting Policies. 
• Monitor KPIs, highlight trends and communicate any causes of unexpected variances.
• Gather, analyze, and disseminate meaningful financial data throughout the organization to assist in management's decision-making abilities.
• Continually automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.
• Support overall goals and objectives of Group and Regional Accounting teams.
• Handle other ad-hoc projects and tasks as assigned from time to time.

• The Product Marketing Manager - Poultry will be under the supervision of the Vice President - Marketing, Agribusiness COE. 
• This position will be responsible to support the food group and country operations with their Agribusiness development of the assigned product or category - Poultry.
• He/She will be responsible with regards to product innovation and create or manage new ranges utilizing market studies to validate concepts and ideas. 
• This position will work closely with the Research & Technology Development team bridging them with the local Sales Team. Coordinate with Brand and Reputation, Market Research, local Marketing representatives and /or teams to help develop product brands and support the activation of these brands in the market. He/She will also partner with the Sales Managers / Teams and ensure relevance of launches / products in the identified sales channels - both offline and online.
• As the Product / Category leader for Poultry - the Product Marketing Manager will be in charge of product marketing and will interface with key stakeholders to ensure success in the market.
• The incumbent is expected to share his/her Agribusiness/Feeds expertise, enabling the food group meet its mission of feeding humanity.
• The Product Marketing Manager - Poultry will be under the supervision of the Vice President - Marketing, Agribusiness COE. 
• This position will be responsible to support the food group and country operations with their Agribusiness development of the assigned product or category - Poultry.
• He/She will be responsible with regards to product innovation and create or manage new ranges utilizing market studies to validate concepts and ideas. 
• This position will work closely with the Research & Technology Development team bridging them with the local Sales Team. Coordinate with Brand and Reputation, Market Research, local Marketing representatives and /or teams to help develop product brands and support the activation of these brands in the market. He/She will also partner with the Sales Managers / Teams and ensure relevance of launches / products in the identified sales channels - both offline and online.
• As the Product / Category leader for Poultry - the Product Marketing Manager will be in charge of product marketing and will interface with key stakeholders to ensure success in the market.
• The incumbent is expected to share his/her Agribusiness/Feeds expertise, enabling the food group meet its mission of feeding humanity.

Key Tasks

1. Lead / Facilitate Assigned Product/Category - Lead and facilitate key stakeholders in managing the assigned segment across the food group.
2. Market Research - Work with the Market Research Manager in gathering market data and competitive intelligence for assigned segments; translate these into relevant insights to serve as the foundation for new concepts and innovation
3. Category Development - Have a clear understanding of the products, markets & consumers to enable him/her to grow the category for the food group by identifying opportunities and appropriate products and innovation for the market
4. Product Management - Work with the Research & Technical Development team with regards to technical product development.  Be able to take care of product information ensuring adherence to set regulations; he/she will identify the key product features, benefits and reasons to believe from a technical product point of view; these can be then translated into relevant story telling ℅ the Brand Team
5. Packaging Development - Lead the packaging aspects taking into account local market needs / costs / social requirements
6. Pricing / P&L / Budget Management - Will co-own the P&L of assigned products and categories. He/she will be responsible for total category budget management and will be in close partnership with the Research & Technical Development team, Brand, Marketing and Sales teams to help drive and support brand activation in identified key channels
7. Help Manage and maximize opportunities in the identified sales channels - offline and online. Will work closely with the Sales, Trade Marketing, E-commerce and Brand teams.

• Supports the Key Account Managers, Regional Sales Managers & Area Sales Managers in creating effective sales & marketing campaigns and customer submissions for the Bosch Trade Market (e.g. New Product Introduction process support for Key Accounts, Internal Presentations as per divisional requirements and KAM support via customer sales reporting and submission calendar creation)
• Reports for KAMs for Key Account Monthly figures and including Competitor Analysis / Catalogue summary of competitors and customers
• Provides administrative support to the KAM team– purchasing processes and business procedures including KA New Line Forms, PromoTool setup, WorkOns and New Account Setup
• Monthly sales reporting for National/Regional Sales & Key Accounts
• Website maintenance for Key Accounts
• Ownership of all marketing collateral from KAM activities from customers and competitors
• Ensure all HSE procedures are followed and all incidents are reported accordingly
• Support KAMs / RSMs with daily tasks

Key Responsibilities:  

• Manages all aspect of customer support including workforce management, service level management, and customer relationship management

• Works directly with clients and spearheads team project planning, requirements gathering, design, testing, deployment, and maintenance of Workday eco-system

• Oversees team workload and serves as an escalation path for urgent or high priority issues and major requests. Resource coordination and allocation for team members prioritizing tasks/CRs within team

• Oversees team forecasting and utilization

• Will work on post go-live major change requests and/or enhancements’ End to End Testing and partners with customers in all phase of project up to hypercare support

• Manages day-to-day team operations in identifying and establishing processes, standards, and key metrics

• Build and consolidate Internal training materials and/or create pack for new functionality deployment & offering for customers

• Work effectively with team members to support customer satisfaction and success.

Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or IT-Engineering related field is required

• Strong Workday implementation experience

• 5 years’ experience with Workday  

• SME of at least 1 Workday Module

• With Workday supplemental Certification is an advantage (Studio, CCTPP, Absence, Time Tracking, Core and Advanced Compensation, Expense, Budgets etc.)

• Ability to manage multiple projects and initiatives simultaneously

• Ability to identify and analyze areas of risk and develops plans to minimize.

• Strong communication, presentation, and analytical skills, with the ability to effectively manage customer expectations

• Ability to work in diverse, fast paced environment and effectively collaborate across teams.

#LI-Remote

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
• Seek data, build knowledge: I use facts to guide my actions and decisions.
• Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
• Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
• Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
• Do the right thing, the right way: I always make the ethical choice.

A SNAPSHOT OF YOUR ROLE

• You will be conducting on-line sales presentations with existing MSP partners, who are interest in adding additional ConnectWise products and services.
• Your goal is to secure additional revenue from ConnectWise partners assigned
• Deliver online presentations and business calls to owners of small businesses
• Clearly and convincingly communicate the value of ConnectWise’s IT Management Platform to secure trial evaluations for additional Solutions. Cross sell and upsell ConnectWise products.
• Articulate a unique business value of our remote monitoring and management solution
• Salesforce data entry and opportunity tracking assistance
• Contract information submission and verification
• Correlate monthly sales reports
• Communicate important feedback from prospects and customers internally
• Stay up to date with new products and features
• Manage sales opportunities through pipeline stages.
• Achieve sales goals for partner revenue growth.

A BIT ABOUT YOU

• 2-3 years of experience in a similar role where closing North American prospects to annual agreements.
• You must be a strong and clear communicator.
• You must have the sales experience to work through a conversation and be persistent. Need above average objection handling abilities.
• You have a strong work-ethic and positive attitude along with a desire to learn
• Full-time position.

Join the A-Team and experience the A-Life!

A SNAPSHOT OF YOUR ROLE

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Collections Specialist, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

• Manage designated accounts to ensure individual and team targets are met and exceptional customer service is provided
• Utilize appropriate tools and follow correct systems and process to undertake skip tracing of accounts to locate customers
• Negotiate payment arrangements and settlements
• Organize and manage workflow to ensure that all designated accounts are actioned appropriately, and payments arrive on time
• Ensure accurate notes and data are available in CRM platforms at all times
• Conduct daily activities aligned with relevant Australian debt collection guidelines and other legislation including Privacy Act, Trade Practices Act and NCCC, etc.
• Exhibit team ethics, working in harmony with other team members and assisting them in performing their duties
• Effectively collaborate with team members to ensure that function is operating effectively and efficiently, while maintaining a harmonious team environment
• Adhere to the campaign's purpose, objectives and mission and openly support the campaign's strategy
• Ensure a safe and healthy work environment by complying with OHS legislation and the campaign's OHS policies
• Ensure compliance with the campaign's policies and procedures

A BIT ABOUT YOU

• With Industry and/or collections, sales and customer service experience
• With Previous roles in financial services or Australian based campaigns
• With Skip tracing experience

Acquire BPO is a business outsourcer with a vision to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

Join the A-Team and experience the A-Life!

Looking for a new challenge? Join a company where YOU matter!

We are looking for an awesome and talented Training Manager who wants to join our growing #happy@work team!

Job Description:

A Training Manager is expected to be a strategic thinker with a fantastic organizational and time management skills. You will be responsible on devising our organizational training strategy, implementation, and assess the outcomes. You will identify training and developmental needs and drive suitable training initiatives to enhance employees’ skills, performance, productivity, and quality of work. You should have an excellent research skill with the ability to multitask and adapt in a fast-paced environment with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce.

Responsibilities:

• Overseeing all aspects of the delivery of training
• Point of Contact of the client for all training related issues
• Improving processes and performance that enhance bottom line results
• Working closely with business partners and clients to resolve all training related issues
• Creating and implementing process improvements
• Improving efficiency and accuracy of training process
• Evaluating the effectiveness of the training based on the client requirements and expectations
• Managing the staff in accordance with company policies, procedures, and client metrics
• Conducting external and internal business reviews with the client and internal stakeholders highlighting the training road map and learning initiatives
• Develop training manuals that target key results and training programs that address specific business needs
• Evaluate organizational performance to ensure that training is meeting the performance key goals and specific skill competencies.
• Keep well-informed of training trends, skills capabilities, and best practices
• Responsible for all training compliance parameters and audit requirements

Nice to have but not required:

• Experience with Employee and Labor relations, Employee Engagement
• Experience on working on a Business Process Outsourcing Company, specifically in a Call Center environment with not less than 300FTEs
• Experience in initiating and handling employee engagement activities
• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please complete this application form: https://bit.ly/iopexphleadershiphiring
• Send a message to 09178246345 (Yana)
• For Faster transactions - Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

Feel the essence of true innovation with iOPEX Technologies. Join us now!

Be a Key Sales Account Manager/Business Development Executive for our #iopexhappyatwork team. Join us now!

Requirements:

• To assist the organizations sales and growth efforts by contributing to new customer acquisition to assist the organization to acquire new customers and sell additional products or services to existing ones
• He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity
• Build contacts with potential clients to create new business opportunities
• Keep prospective client database updated
• Make cold calls for new business leads
• Support in writing new business proposals
• Maintain knowledge of all product and service offerings of the company
• Arrange meetings for senior management with prospective clients
• Follow company guidelines and procedures for acquisition of customers, submission of tenders etc.
• Identifying new sales leads
• Pitching products and/or services
• Maintaining fruitful relationships with existing customers
• Attend client conferences and meetings in order to network with new and existing contacts
• Conduct market competitive analysis to develop roadmap and sales strategy to secure new business

Qualifications:

• Candidate must possess at least Bachelors' degree in any of general subject courses.
• At least 3 years of working experience in the related field is required for this position.
• Required Skills are Lead Generation, Prospecting, Presentation, Closing
• Ability to identify, articulate and sell value over price
• Networking and Relationship Building skills
• A demonstrated ability to communicate and handle people well
• A well-established business and client network
• Excellent written and verbal communication
• Must have good negotiation skills
• Must be able to create good presentations
• Must be detail oriented and an active listener
• Ability to work under pressure
• Be an expert on the company’s products and be able to pitch them effectively in any situation.
• Be able to demonstrate good knowledge of the industry and markets in which the company operates.
• Have an aptitude for sales and spotting business opportunities

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please complete this application form: https://bit.ly/iopexphleadershiphiring
• Send a message to 09178246345 (Yana)
• For Faster transactions - Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

Requirements

• At least 2 Years of experience as a Operations Manager.

• At least 2 Years of experience in Telco Sales / Service account

• Knowledge of billing procedures, collection techniques and upsell.

• Knowledge of Outlier management and coaching techniques.

• Proven experience and knowledge as a Resolution Supervisor

• Working knowledge of MS Office and databases.

• Comfortable working with targets to exceed our client’s expectations.

• Excellent communication skills (written and oral)

• Organization, proper decision-making, and analytical problem-solving skills.

Responsible for the development of team leaders/coaches

• Must be willing to work onsite

Join the A-Team and experience the A-Life!

POSITION DESCRIPTION

SENIOR MANAGER, COLLECTIONS & FINANCE OPERATIONS
Metro Manila, Philippines

Reports to: Retail Collections Manager, Vocus (Australia)
 

We’re an award-winning global outsourcer providing a suite of contact centre and back office services. We’re proud of our success as Australia’s largest outsourcer to the Philippines and as our Senior Manager, Collections & Finance Operations you’ll continue to drive success for our accounts through leading people and projects for the campaign whilst promoting continuous improvement in a high-performance culture.

A SNAPSHOT OF YOUR ROLE

• Oversight of call centre performance with key focus on collection targets and reducing delinquency on a receivables portfolio of over $50m
• Coaching and mentoring Team Leaders reporting to the role, with an emphasis on facilitating their development and their ability to generate improvements in team quality, efficiency and effectiveness
• Modelling and actively promoting a culture of innovation, challenging the status quo to ensure the business continues to grow and evolve
• Effectively leading the team with a collaborative approach that promotes team synergy and improves staff engagement
• Overseeing operational systems and processes, while actively seeking opportunities for innovation to drive achievement of business objectives
• Anticipating and tracking operational risks and trends to provide strategic solutions, optimising processes and their execution
• Raising and addressing issues and conflicts, removing barriers, resolving issues of medium complexity involving stakeholders and escalating to appropriate level when required
• Managing day to day operations within the Collections department, including recruitment, training, development, engagement, retention, performance of the team, and any changes to the operating model as required
• Effectively managing budgets and resource schedules
• Together with AU leadership, playing a significant role in long-term planning, project status reporting, and effectively driving change management and process improvement initiatives
• Completing reasonability testing and information validation prior to circulating findings and recommendations to key stakeholders
• Working closely with the management team to ensure all operational, administrative, and regulatory/compliance functions are being properly executed
• Seeking and responding to feedback with prompt and appropriate actions to deliver improvement
• Collaborating with team members and stakeholders to ensure seamless business execution, reinforcing positive morale, and upholding company values
• Overseeing and reporting weekly, monthly, quarterly, and annual metrics, providing thorough analysis and subsequent action planning
• Establishing and maintaining strong stakeholder relationships, and acting as point of contact for IT, BI, CC&OE, HR and other support functions

A BIT ABOUT YOU

• Strong leadership and influencing skills, with demonstrated experience in developing and leading high performing teams
• Minimum 5 years’ management experience, running a critical business function with multiple teams, products and operating requirements. Process transformation experience is required.
• Proactive, strategic thinker with an innovative approach
• Proven experience in effective coaching and development of emerging leaders
• Detail oriented and analytical, able to interpret data, identify trends, and make suggestions for improvements
• Methodical approach to problem-solving, with tenacity to work continuously toward a suitable solution
• Excellent decision-making skills, backed up with the ability to justify reasoning and take accountability for results
• Ability to work with confidential and time sensitive issues
• Ability to plan, organise, track and coordinate initiatives
• Must possess a professional, courteous, and resilient attitude
• Proven track record of meeting targets and delivering tangible outcomes
• Excellent interpersonal communication and organisational skills
• Ability to build productive business relationships with peers, direct reports and stakeholders.

WHAT SUCCESS LOOKS LIKE

• Individual and portfolio Key Performance Indicators at or above target
• Engaged and enthusiastic teams
• Reduced attrition and absenteeism
• Strong relationships within Acquire, with Vocus leadership and with other stakeholders
• Completion of initiatives within required timeframes
• Improved efficiency and effectiveness of team members
• Reduction in Telecommunications and Energy Ombudsman complaints

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration
• Impact
• Passion
• Transparency

Join the A-Team and experience the A-Life!

The Retail & Education Manager is responsible for driving retail and net sales, monitoring SOH, supporting marketing to maximize sales, and recruiting and developing staff.  In addition, he/she is responsible for all aspects of Product training, Brow training, and Selling methods in a fun and energized learning environment.

Essential Duties & Responsibilities 

Business Acumen

• Develop and execute a commercial strategy to achieve daily/monthly/yearly sales goals and effectively cascade this to the field team.
• Analyze and assess retail productivity from channels to doors to BA/BEs, including monitoring of retail and service KPIs
• Effectively lead the team to ensure that all corporate initiatives are met and collaborate with the marketing team on in-store initiatives to achieve retail sales targets.
• Support marketing team in forecasting new products based on historical data and current trends from each retail channel
• Monitor and control SOH.  Ensure proper inventory management and that stock levels are accurate. 
• Control monthly/yearly/expense targets of the sales & education team, i.e., Salaries, commission, testers, supplies, and T&E.

Management 

• Redefine roles and expectations among the sales coaches/teams based on the new structure. Lead by example, coach, develop, and support the field team to work effectively. Develop and coach field staff effectively utilizing all tools available for on-counter coaching.
• Responsible for the mentoring and development of the field team and ensuring continuous improvement of overall BE/BA productivity in the Philippines
• With the use of MJSF, consistently review the performance of team members and help create action plans for development.
• Ensure all reports are submitted accurately and on time.

Retail Operations 

• Work alongside the marketing team to develop locally relevant in-store activities, tactical offers, and promos to support focus categories and key launches.
• Responsible for all processes of the online Booking system, i.e., translation, training, liaising with the Regional team, and communicating with all local stores.  Be the contact person for any issues and liaise with the Regional team to resolve them promptly.
• Facilitate quarterly stock count and inventory alignment.

Visual Merchandising 

• Ensure ALL Visual Merchandising guidelines, priorities, and timelines are followed, executed, and aligned with budgeted VM A&P.
• Ensure that Benefit merchandise is displayed per the visual merchandising guidelines and that proper product display/merchandising for every launch and animation is observed.
• Coordinate with local and international suppliers/contractors.

Training & Education

• Plan the Training Calendar according to the launch calendar
• Responsible for all aspects of Brow Training, both classroom training and in-store coaching and monitor their skills and techniques to match Regional standard
  • Ensure all BEs are aligned in the execution and expectations of your Service Reboost Plans
• Implements all Benefit education training to our staff and Sephora cast members to achieve desired business results
• Ensures all Benefit Brow Bars meet the regional hygiene requirements and assists in sourcing the necessary Brow Bar tools and supplies.
• Monitor and strengthen BEs’ productivity.
• Continually inspires and acts as a Benefit brand ambassador, leading the Benefit cultural characteristics by example.
• Coordinate with the International/Regional Training team regularly.

Job Title

Job Description Summary

Job Description

RESPONSIBILITIES
 

• Procurement Strategy:

o Develop, implement, and optimize procurement strategies aligned with C&W’s goals and objections

o Employ best in class procurement processes, tools, and templates to include engaging with Category Managers and preferred suppliers in the execution of procurement responsibilities.

• Sourcing & Vendor Management:

 o Source new suppliers, evaluate capabilities, identify suitable solutions, and work with TDS and Corporate Category Managers to award contracts.

o Oversee the global onboarding of suppliers for newly established C&W accounts to meet the contractual requirements of timing and varying onboarding compliance requirements by country.

o Support transition reporting requirements to maintain clear and transparent visibility to the account team and client of progress.

o Partner with C&W Technology to address opportunities for global consistency of procurement tools

o Manage supplier relationships to ensure the procurement of high-quality products and services while negotiating favorable terms and agreements.

o Develop programs and initiatives to ensure achievement of all goals, metrics, KPI’s, and generate necessary reports.

• Cost Control: o Analyze procurement data, monitor costs, and identify opportunities for cost savings without compromising quality or service.

o Design and manage the RFP tender process to support program goals and requirements, includes interpreting contracts and negotiating favorable terms with vendors to achieve savings.

• Process Improvement: o Continuously enhance processes, workflows, and tools to increase efficiency and effectiveness.

• Contract Management:

o Draft, review, and negotiate contracts and other business documents including adherence to company policy, compliance, and legal requirements.

o Manages the process of contract terminations, expirations, extensions, and renewals.

• Team Leadership:

o Lead and mentor a team of procurement professionals, providing guidance and support to achieve company objections. Perform other miscellaneous related duties as assigned.

o Engage remotely and across time zones while collaborating with diverse cultures. Work schedule Monday through Friday with overlap to North America business hours.

KNOWLEDGE AND EXPERIENCE

• Bachelor’s degree in Business or a related field is required. MBA or related Master’s Degree preferred.

• Proven experience as a Procurement Manager (or similar role) with at least 7 years of relevant experience.

• Strong knowledge of procurement best practices, sourcing, and vendor management.

• Experience in contract negotiation and management, including English language.

• Exceptional leadership and team management skills.

• Proficiency in procurement software and tools.

• Excellent communication and interpersonal skills with robust global cultural awareness.

• Demonstrated analytical and problem-solving abilities.

• Knowledge of legal and regulatory aspects of procurement globally.

• Strong management skills with the flexibility to handle multiple tasks.

• Prior experience working in a shared services environment is a plus.

• Proficient in multiple languages is a plus

 

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

 

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.