This position reports to the VP, GSO Business Service Delivery. The QA manager is responsible for overseeing all QA activities, including both the strategic and operational aspects.
- Leadership: Lead the Quality Assurance team and provide strategic direction to the development teams, driving quality through automation.
- Oversee their execution and provide the necessary training, resources, and guidance to perform rigorous testing procedures effectively. (e.g., designing and implementing regression, functional, and integration test scripts).
- Quality Assurance Strategy: Develop and implement QA strategies.
- Evaluate manual testing processes to identify defects, analyze test results, and evaluate improvements leading to automating those processes.
- Test Planning and Execution: Create and review test plans, ensuring adherence throughout the project.
- Craft detailed QA plans, establishing testing protocols, and setting performance benchmarks that guarantee the reliability and consistency of outputs.
- Automation Expertise: Responsible for envisioning automation tools including defining capabilities and features, working with the engineering teams in the prioritization, delivery, and deployment of these tools.
- Leading initiatives aimed at advancing automation, performance testing, and other advanced QA practices.
- Quality Analysis and Process Improvement: Collaborate with teams to execute test plans, including automated and manual tests.
- Test Case Validation: Ensure validation and optimization of test cases for improved software quality.
- Quality Metrics and Reporting: Establish and report on key quality metrics and KPIs.
Continuous Improvement: Drive initiatives to enhance QA processes and efficiency. Conduct regular audits and reviews to identify areas for improvement within current processes, thereby facilitating continual enhancement of quality standards.
