Total 560 qa specialist job vacancies in Quezon City, Metro Manila

QA Localisation testing involves performing language checks on a range of yet-to-be-released games for a variety of platforms including PC, Xbox One, PS4, Wii, PS Vita, DS, Switch, VR, and various mobile and tablet devices.  You would be working on top gaming titles for some of the biggest publishers in the World.

As one of our Localisation QA Testers, you will be the very first person to see the localised game in its entirety – translated text, images, and the rest of the user interface all together. You’ll get to experience the project in the way it will be consumed by the end users.  You will work in a multilingual project team, ensuring that game is free from grammatical errors, cultural inconsistencies and ultimately ensuring that the game is accurately localised into the target language.

Candidates with previous translation, proofreading, copywriting, or linguistic experience and those with a passion for languages, culture or gaming would also be interested in this position.  

What you’ll be doing

·        Identifying spelling, grammar, punctuation, and other language errors in games and text files.

·        Ensuring any platform guidelines are adhered to.

·        Logging details of errors/issues found and providing suggestions for improvements.

·        Checking for accuracy of translation within context.

·        Verifying consistency of terminology and imagery.

·        Hunting for missing / wrong content.

·        Ensuring the proper date/calendar/character display / format.

·        Writing reports on errors/bugs found.

·        Ad hoc translation.

• Native level fluency in the language you are applying for, and English
• Strong cultural understanding of the language you are applying for.
• Computer literacy – particularly with Excel.
• Robust Internet research skills.
• Excellent attention to detail.
• Previous experience with using different software, applications, and websites.
• Ability to communicate clearly and concisely and collaborate within project teams.

As one of our LQA Test Lead you will be leading our LQA team.  You will report directly to a site head, work with global project managers and are a vital point of contact on all LQA assigned insourced or outsourced projects. 

You will be the primary driver in successfully managing and delivering projects on time and be accountable for the to the end-to-end quality of projects.  You will have day-to-day responsibility for managing the project teams and will work on a variety of global projects for many of our high-profile clients, whilst working in collaboration with our other global Studios. 

What you’ll be doing

• Managing LQA Team across and assigned projects across many platforms (PC, Console, and Mobile) to achieve high quality results.
• Working directly with Project Managers on planning and ensuring optimal resource allocations across projects.
• Daily management of allocated project resources and continually scrutinising tester's day-to-day performance.
• Coordinating project management activities, resources, equipment into manageable daily team actions and setting timeframes and milestones.
• Daily review of project priorities, risks, and severities with the Project Manager.
• Engaging with LQA testing teams in a tactful, assertive, and diplomatic manner to proactively resolve issues early in projects.
• Actively participate in daily stand-up meetings and project planning to relay progress and/or issues to the QA Project Manager.
• Team mentoring and guidance to ensure high quality standards throughout including developing and reporting on key quality metrics and KPIs.
• Working closely with LQA Leads on team structure, headcount resource requirements, performance and developing a training process for new and existing team members.

• Native in local language, fluency in English, particularly reporting, reading & writing.
• Experience within Localization, Quality Assurance or media entertainment (preferably within the gaming industry, but not essential).
• Experience running teams in either localization, media entertainment, game development or software QA, with proven leadership experience.
• Highly creative, proactive, enthusiastic, conscientious, and solution oriented.
• Exceptional team management and mentoring skills.
• Ability to mentor, guide and influence other members of the team to improve standards and an ability to lead by example
• Attention to detail with an inquisitive mindset, not afraid to ask difficult questions where required
• Ability to multi-task and prioritise tasks based on multiple sources of information, with excellent time management skills
• Problem solver with a “can-do” attitude, to ensure that the QA team runs in an efficient way
• Aptitude for gaining understanding in new technologies and processes quickly
• Experience with bug databases administration (such as Jira)
• Knowledge of the current generation of games consoles and PCs, and the latest mobile platforms (preferred).
• Understanding of QA and Submission best practices for Console and Mobile is a plus
• An interest in, and understanding of, the video game industry would be advantageous.

The QA Technician Reliever ensures that produced feeds conform to specifications.

Key Duties and Responsibilities:

• Inspection and Analysis: Conducts inspection, analysis, and disposition of raw materials in storage bins and prepares inspection reports.
• Finished Goods Inspection: Conducts inspection, analysis, and disposition of finished goods in bagging to determine conformance to specifications.
• Deviation Reporting: Informs concerned departments of deviations/non-conformities to ensure corrective actions are implemented.
• Bulk Density Monitoring: Conducts weekly bulk density monitoring and prepares reports.
• Production Run Inspection: Checks and inspects production run ticket reports and SOV.
• On-Hold Monitoring: Monitors on-hold finished goods and raw materials, ensuring necessary chemical and wet analysis is conducted by a third-party laboratory if needed.
• Quality Control Support: Assists in the design, development, and implementation of quality control standards and programs.
• Raw Material Inspection: Conducts inspection, analysis, and disposition of raw materials received, and prepares inspection reports.

Record Management:

• Analysis Results: Manages and maintains a recording system for all analysis results of finished goods for easy retrieval and reference.
• Shift Reports: Completes shift reports (QC Shift Report, FSAR, bin bottom) at the end of each shift.
• SAP Transactions: Ensures timely transactions in SAP.

Other Duties and Responsibilities:

• Company Programs: Actively participates in all company programs.
• Additional Tasks: Performs other related tasks as assigned by the Team Leader.

• Performs professional level accounting support, related to moderately complex accounting tasks. 
• Has a proven ability to apply professional concepts in a productive, consistent manner.
• Maintains records according to generally accepted accounting practices. 
• Performs audits and generates special financial reports as needed. 
• Works under moderate supervision of daily work.

The role is responsible for Subcontract Administration as part of the Source-to-Pay Team in Manila. 

• Prepare, review, verify, approve, and execute subcontracts under direct supervision.
• Issue Purchase Orders and Change Orders
• Maintain subcontract and procurement documentation.
• Follow and enforce procurement-related policies and procedures; maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Understand subcontracting terminology for application in day-to-day tasks.
• Assist Project Managers/project team in preparation of Purchase Requisitions (Subcontract Admin Form)
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Perform simple but varied tasks in compliance with service-level agreements, processes, policies, and procedures.
• Assess identified issues and collate documentation to investigate and resolve common and recurring issues. 
• Support selected simple process improvement initiatives to streamline processes.

The Veterinary Service & Training Specialist is responsible for providing technical support to Sales and Farm customers in terms of disease control and swine/poultry management to help maintain customers and generate sales.

DUTIES AND RESPONSIBILITIES:

Technical Support to Farm Segment
A. Prospecting Phase

1. Provides assistance to Territory Business Manager for large farm and other Territory Business Managers in assessing the health status of animals of a potential farm customer.
2.  Conducts profiling based on data gathered from actual farm performance parameters of potential farm customers and compare it with the existing and acceptable performance standards.
3.  Analyzes and assess the data gathered on the herd/flock health status to identify the veterinary needs of the prospect farm customer.
4. Makes recommendations based on the identified needs of the potential customer.
5. Works with the Territory Business Manager for large farm and other Territory Business Managers in preparing a plan of engagement to prospect customer based on the data gathered.
6.  Assists the Sales team during product presentation and product launching.

B. Trial Phase

1. Uses the data gathered as input when doing feeding trials in relation to diseases or specific needs identified in particular farm.
2.  Works with the Nutrition Services & Training Specialist in the design, cascade and implementation of trial protocols when doing feeding trials.
3. Creates reports and status updates on current feeding trials.

C. Maintenance Phase

1.  Assists in the identification of strategies and tactics on how to develop and maintain a farm account.
2. Herd/Flock health status monitoring of farm customers which covers the general health status of the farm, feed performance, disease occurrence and doing necropsies as an aid in determining cause of diseases and mortalities.
3. Prepares a report on status of farm customer after farm visits can be general or based on specific cases/complains or situations.
4. Conducts training and seminars for farm personnel or technicians on swine/poultry management.
5. Offers solutions regarding farms’ health-related concerns, and if necessary recommend vaccination programs and medication regimens.
6. Helps in the diagnosis of a disease by submitting sample specimens to a regional/national animal disease diagnostic laboratory as necessary.

Technical Support to Distribution Market Segment

1. Provides technical assistance to Agri-Centers’ customers in solving animal health-related issues, recommend appropriate vaccination and medication programs.
2. Conducts training & seminars on swine/poultry diseases and management which can include current customers, prospect customers and Animal Production Specialists.
3. Assists Sales team during product launch to Agri-centers and distributors.

Technical Training to Sales Team

1. Equip the Sales team with basic knowledge and technical know how on swine / poultry management through training.
2. Conduct assessment of Territory Business Managers and APS in order to identify their training needs on technical competencies at least once a year.
3. Formulate / design and execute training programs for TBMs based on the assessment and identified training needs.
4. Do re-evaluation by doing annual assessment to determine the effectiveness of the training programs conducted to further address if there are still deficiencies.

Other Duties

1. Performs other job-related duties as assigned.

Reports directly to the Software QA Supervisor and responsible for implementing and developing the test automation infrastructure of the Quality Assurance team, involving test automation development, establishing coding standards and best practices for test automation, analysis and discovery of tools, and maintaining the test automation environment where the test scripts will run on. To ensure sufficient overlap with functional and cross-functional team members globally, this position reports on a flexible night shift schedule (usually 8pm to 4am PHT, adjusted to 8pm to 5am PHT when Daylight Saving Time ends) and is eligible for night differential pay.

What you'll be doing:
Implementation of tools, standards and best practices 

1. Implements best practices for test automation and shares it with the team. 
2. Works with the Test architect to design and implement the Automation framework.
3. Develops and implements automation test planning and strategy.

Automation environment maintenance 

1. Maintains and oversees the status of the test environments along its test data.
2. Ensures that the test environments are functional and caters to the needs for test automation.

Test Case Automation 

1. Designs and develops automated test scripts using standard automation tools and frameworks.
2. Conducts code reviews on teammates' pull requests.
3. Maintains and updates automated test scripts.
4. Plans automated suites to support project teams during regression testing.

Software Quality Assurance Exercise

1. Collaborates with teammates to establish internal processes and best practices for Software Quality Assurance.
2. Proposes and implements process improvements that could benefit not just the QA team, but the project team as well.
3. Allocates work, estimation, along with script development, within the automation team.
4. Stays up-to-date with the new testing tools and test strategies.

Cross-Functional Agile Collaboration

1. Participates in agile ceremonies like scrum meetings, sprint planning, project retrospectives and provide personal input and feedback.
2. Attends production or live deployments and monitors deployment status after performing sanity testing.
3. Creates a recording of user documentation of configurable components or any related functionalities for business users or as needed.
4. Collaborates remotely with cross-functional teams in the United States, Philippines, and India, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software.
5. Collaborates with the development team to integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline.

Software Test Life Cycle Management

1. Executes test cases and/or scripts, including thorough regression tests, white or black box testing of new and existing functionalities, and manual execution of end-to-end scenarios.
2. Assesses scope of testing and create test suites in Zephyr for JIRA.
3. Reviews and collates test cycle metrics, including test progress, test results, defects found, overall testing status and potential risks, and reports to project stakeholders.
4. Investigates and debugs test failures, provides detailed reports and collaborates with the development team to resolve issues promptly.

Other Duties and Responsibilities

1. Performs other duties that maybe assigned from time to time.

What you bring to the table:  

• Bachelor’s degree in computer science, Engineering, or a related field.
• Minimum of four (4) to six (6) years of experience as a Test Automation Engineer or in a similar role.
• Must have experience in test automation tools such as Selenium, Playwright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc.
• Must have a solid understanding of software testing principles, methodologies, and best practices, and be accustomed to Agile Development.
• Must be familiar with CI/CD concepts and tools and performance testing and security testing.
• Must be able to work a flexible night shift schedule (typically 8pm-4am PHT, adjusting to 8pm-5am PHT after Daylight Saving Time ends).

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

We are seeking an exceptional DevOps / QA Engineer to join our Open Source Program Office (OSPO) team.  This role focuses on creating, maintaining, and extending tests, ensuring robust code coverage, and developing testing pipelines. You will use infrastructure-as-code to effectively mimic production deployments for comprehensive testing. Your technical expertise in CI/CD pipelines, automation, Python, Kubernetes, and related technologies will be instrumental in shaping our testing and deployment strategies.

Responsibilities:

• Testing Frameworks: Develop, maintain, and extend automated test frameworks and scripts to ensure comprehensive code coverage and high-quality software releases.
• Pipeline Development: Build and enhance continuous integration/continuous deployment (CI/CD) pipelines to streamline the testing and deployment process.
• Infrastructure-as-Code: Utilize infrastructure-as-code (IaC) tools to create and manage environments that mimic production deployments for accurate and reliable testing.
• Test Environments: Set up, maintain, and monitor test environments to ensure stability and reliability throughout the testing cycle.
• Code Quality: Ensure all code contributions meet high standards of quality, following best practices for testing, documentation, and maintainability.
• Collaboration: Work closely with development, product management, and operations teams to ensure seamless integration of testing and deployment processes.
• Monitoring and Reporting: Implement monitoring solutions to track performance and reliability metrics, generating reports to communicate findings and recommendations.
• Continuous Improvement: Continuously improve testing strategies and methodologies to keep pace with industry best practices and emerging technologies.
   

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

• Perform routine and assigned tasks that support ongoing projects in compliance with the contract, service level agreement, define methodologies, and procedures.
• Assist in reviewing projects for accurate revenue recognition.
• Support data gathering and report generation requirements to support various reporting requirements for each project.

• Escalate identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
• Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
• Perform POOL transactional task and provide assistance in resolving employee center tickets.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

This position is responsible for the day-to-day, business-as-usual, support of the Windows, Virtual and Cloud server environments.  This includes the installation, configuration, and maintenance of the Windows, Virtual and Cloud environments. 

This is an advanced professional role with a highly-skilled with extensive proficiency. 

The qualified individual will:

• Develop large and/or complex solutions that require analysis and research

• Will work on multiple projects as a project leader or frequently as the subject matter expert

• Will work on projects/issues of medium to high complexity that requires demonstrated knowledge across multiple technical areas and business segments.

• Will coach and mentor junior technical staff

• Will work under minimal supervision on complex projects

• Will have wide latitude for independent judgment.

What you will be doing and what you bring :

Strong Windows Server 2003, 2008 & 2012 Operating Systems Experience:

• Knowledge and experience of Windows operating systems and related utilities and hardware

• Troubleshooting Windows Server issues by providing detailed written root cause analysis and action plans for permanent resolution.

  • Must have the ability to analyze server crash dumps to determine root cause analysis.

  • Must be able to effectively analyze and solve problems

  • Must be able to monitor usage and performance

  • Must be able to troubleshoot server, software and hardware issues

• Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs

• Must be able to propose and implement systems enhancements that will improve the reliability and performance of the system

• Must be able to install and maintain software

• Must have extensive knowledge of SAN storage and be able to present storage to Windows OS

• Work with Information Security to define and ensure platform security

  • Supports Web access and electronic messaging services, and maintains a secure systems environment

• Must have extensive knowledge of IIS, and the ability to complete code deployments

• Maintain Server Infrastructure and ensure high availability:

  • Experience in Large enterprise windows infrastructures 1000+ servers.

  • Knowledge of Microsoft clustering

• Other related duties assigned as needed

Strong VMware ESX/vSphere 5.x and 6.x Experience:

• Must have knowledge and experience in VMWare and virtual infrastructures

  • Must be able to troubleshoot VMware-ESX related incidents

  • Must be able to Patch and maintain ESX host servers

  • Must have extensive knowledge of SAN storage and be able to present storage to ESX hosts

Network:

• General network management/configuration and knowledge of TCP/IP

• General knowledge of network monitoring tools

Automation:

• Develop automation to assist in day to day operations through orchestration and or scripting

• Proposes and implements systems enhancements that will improve the reliability and performance of the system

  • Development and tool creation

  • Development of self-service portals

  • Development in VBScript, SQL & PowerShell SQL Reporting Services

  • Design endpoint platforms and solutions

Hardware

• Must have Dell and HP ProLiant (DL/ML/BL) servers, enclosures, and/or Cisco UCS blade server experience

  • Including support and troubleshooting of hardware issues and providing hardware specifications to users based on application needs and anticipated growth.

  • Must be able to troubleshoot converged and hyper-converged infrastructure related incidents

General

• Knowledge of technical writing principles and practices

  • Must have strong verbal and written communication skills

  • Microsoft Office including Excel, and Visio.

• Design and deliver a consistent user experience to all clients.

• Must be able to work nights and weekends to support 24x7 environment

• Must be able to work independently as well as with a team

• Must have the ability to establish and maintain an effective working relationship with employees, vendors, and clients

• Must have the flexibility to adapt to new technologies and perform all other work as required

What we offer you :

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are seeking an exceptional DevOps / QA Engineer to join our Open Source Program Office (OSPO) team.  This role focuses on creating, maintaining, and extending tests, ensuring robust code coverage, and developing testing pipelines. You will use infrastructure-as-code to effectively mimic production deployments for comprehensive testing. Your technical expertise in CI/CD pipelines, automation, Python, Kubernetes, and related technologies will be instrumental in shaping our testing and deployment strategies.

Responsibilities:

• Testing Frameworks: Develop, maintain, and extend automated test frameworks and scripts to ensure comprehensive code coverage and high-quality software releases.
• Pipeline Development: Build and enhance continuous integration/continuous deployment (CI/CD) pipelines to streamline the testing and deployment process.
• Infrastructure-as-Code: Utilize infrastructure-as-code (IaC) tools to create and manage environments that mimic production deployments for accurate and reliable testing.
• Test Environments: Set up, maintain, and monitor test environments to ensure stability and reliability throughout the testing cycle.
• Code Quality: Ensure all code contributions meet high standards of quality, following best practices for testing, documentation, and maintainability.
• Collaboration: Work closely with development, product management, and operations teams to ensure seamless integration of testing and deployment processes.
• Monitoring and Reporting: Implement monitoring solutions to track performance and reliability metrics, generating reports to communicate findings and recommendations.
• Continuous Improvement: Continuously improve testing strategies and methodologies to keep pace with industry best practices and emerging technologies.
   

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We’re looking for a detail-oriented Accounts Payable Specialist who'll play a crucial role in ensuring the timely and accurate processing of vendor invoices, maintaining positive relationships with vendors, and contributing to the smooth flow of financial operations.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Bill dot com:

• Enter and verify vendor invoices in Bill dot com, ensuring accuracy and completeness of information.
• Utilize Bill.com approval workflow to route invoices for internal review and authorization.
• Manage exceptions and discrepancies, communicating effectively with vendors and internal stakeholders.
• Prepare weekly payment proposals for review by the Accounts Payable Manager.

Accounts Payable Processing:

• Reconcile vendor statements and investigate discrepancies.
• Maintain accurate and organized records of all payables activity.
• Assist with month-end close activities.
• Participate in ad-hoc projects.

Vendor Management:

• Communicate effectively with vendors regarding invoices, payments, and account inquiries.
• Collection of documents for vendor onboarding and importing data into our AP system.
• Assist with updating and maintaining vendor information in Bill.com and internal systems.
• Assist with resolving vendor disputes and issues.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• Minimum of 2 years of experience working as an Accounts Payable Clerk.
• Strong data entry and proofreading skills.
• Attention to detail and ability to maintain accuracy in an environment of fast growth.
• Ability to work independently and manage multiple priorities effectively.
• Positive attitude and commitment to teamwork.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Uploading documents for invoice processing
• Cash postings and billings
• Receiving fax request for coding based on priority levels (prescriptions)

Job Description 

• Provides customer support through different communication channels (Phone, email, chat). 
• Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services. 
• Collaborate with colleagues and different departments to resolve complex issues 
• Maintain accurate records on customer interactions, transaction, feedback, etc. 

• At least 6 months Healthcare BPO experience

• Good working knowledge with healthcare billing (cash postings)
• Familiar with common medical terms
• Bookkeeping and DME experience is a PLUS
• Good verbal and written English skills
• Willing to work onsite in Makati or Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

What does the Senior Data & Analytics BI Development Specialist opportunity look like for you?

You will play a pivotal role in the development and maintenance of interactive client, investor and operational team facing dashboards using Tableau, Power BI and other visual analytics tools. You will work closely with clients and senior stakeholders to capture their BI requirements, conduct data analysis using SQL, Python (or other open-source languages), and visualise the insights in an impactful manner.

Tasks (what does the role do on a day-to-day basis)

• Engaging with external clients, vendors, project reps, internal stakeholders from operations as well as client services teams to understand their analytics and dashboard requirements and interpret them into technical specifications
• Creating and maintaining high-level database and model architecture of the BI solution recommending best practice
• Conducting in-depth exploratory data analysis and define business critical features
• Working with key teams within Group Technology to get appropriate access and infrastructure setup to develop advanced visualisations (BI dashboards)
• Creating and optimize SQL Server stored procedures, views, queries as well as queries from multiple data sources to efficiently and effectively retrieve data from databases, employing the fundamentals of dimensional data modelling
• Designing and creating advanced and robust Data Solutions to develop best practice data warehouse solutions that support business analytics asks
• Creating, maintaining and document the different analytics solution processes created per project worked on
• Resolving IT and Data Issues. When database issues arise or support requests come in through Azure DevOps or the help desk, BI Developers are expected to work to resolve these problems. This requires a good understanding of legacy solutions and issues.
• Ensuring updates to Azure DevOps items, help desk tickets and work in progress are well communicated and escalations regarding the support being provided is kept to a minimum

Job Title: Digital Marketing Assistant - Paid Social / Paid Ads Specialist - Paid Social / Media Buying Specialist - Paid Social

Job Type: Full Time

Work Hours: Monday to Friday, 9:00 AM to 6:00 PM EST

Salary: $1,400 per month

Experience: Minimum 3 years experience

Overview: 

We’re looking for a creative and analytical full-time Paid Social specialist with a passion for performance marketing and advertising to join our team remotely. You will create & manage ads using the Meta ad buying platform (and potentially other paid social channels like LinkedIn and TikTok), and collaborate with our team to formulate strategic action plans for each client.

The ideal candidate is both creative and performance-driven, a team player who is also a proactive and independent thinker. Applicants should have an understanding of paid digital advertising or ecommerce marketing, and an aptitude for analyzing data and identifying performance trends.

As a part of our team, the Paid Social specialist will have the opportunity to learn firsthand how to leverage performance analytics for long-term client growth, develop innovative content ideas for social, and grow their skills in a fast-paced and exciting startup environment.

Job Responsibilities:

• Manage paid social media ad budgets, making adjustments to ensure KPIs are hitting goals
• Create and traffic ads daily using Meta ad buying interface, with a strong attention to detail & ensuring client ads are without error
• Perform weekly reporting on specific initiatives or overall account performance
• Build recurring and ad hoc reports and internal account analyses that are both performance & creative development-driven
• Strategize, execute, and manage a variety of client Meta ad campaigns
• Translate technical concepts into actionable, tactical and strategic action plans
• Familiarize yourself with client products & come up with promotional strategies on paid social
• Continuously measure and optimize campaign performance while also establishing benchmarks and recommending future tests
• Gather data on consumer, competitor, and market conditions.

• Ability to work 9am - 6pm EST hours

• BA/BS degree or equivalent media buying/ advertising analyst experience
• 3+ years experience in paid digital advertising or related field such as financial services, consulting, performance marketing, media buying, lead generation, or other quantitative/data-driven fields
• Knowledge of Meta Ads Manager (Meta Ads certified preferred)
• Knowledge of Meta Business Manager
• Proven ability to maintain strong internal, external, and client relationships
• Strong attention to detail and time management skills including the ability to handle multiple projects and ongoing work items; while effectively managing changing priorities.
• Strong, professional verbal and written communication
• Strong analytical track record
• Proactive, organized, and able to work well individually and in a team environment (self-starter who thrives in a startup environment)
• Strong knowledge of performance marketing and KPIs vital to e-commerce such as ROAS, CAC/CPA, Conversion Rate, AOV, etc. (preferred)
• Understanding of the online advertising industry and paid search landscape (preferred)
• Experience working with Excel/Google sheets for reporting metrics, including constructing pivot tables (preferred)
• Experience working on Marketing Decks (preferred)
• Capable of navigating Google Analytics, Shopify, or other platforms. (preferred)
• Experience managing monthly media budgets of $50,000 or higher. (preferred)

This role will primarily support the completion of month-end activities by preparing, analyzing, and reporting simple financial transactions and information.

• Ensure timely and accurate completion of journal entries, month end activities, and reports.
• Perform Zerorized AP entries to create vouchers for project codes.
• Create accruals and prepayments schedules.
• Generate system generated to support the month end activities.
• Assist with investigations concerning about financial transactions affecting the general ledger.
• Analyzes reports for trends, variances and movements
• May assist in audit-related requirements.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

The role is responsible for delivering a strong candidate flow to meet company requisitions, supporting the development of recruitment plans and strategies, and performing talent acquisition activities in compliance with relevant regulations, policies, and procedures. The role will primarily focus on positions within the ANZ regions

• Perform talent acquisition activities for the assigned region, including managing simple to complex requisitions, while maintaining a consistent and positive experience for both candidates and stakeholders.
• Leverage talent acquisition expertise to maintain the TA lifecycle and develop a strong and healthy candidate pipeline.
• Perform data gathering activities and develop relevant market scans and talent maps for recruitment strategy planning.
• Provide key updates to operations stakeholders on requisition status, timelines, and projects/hiring plans as needed. Leverage stakeholder feedback and other resources to improve processes, enhance the client experience, and increase productivity.
• Participate in recruitment meetings with recruitment partners to identify requisition requirements, and support in creating sourcing strategies in alignment with company standards and practices.
• Maintain recruitment data and perform data management activities to ensure the accuracy of information in the company’s applicant tracking system (Smart Recruiters), supporting reporting needs.
• Escalate issues and recommend resolutions to the Team Lead. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

This role will primarily be responsible for maintaining account reconciliations which includes preparation and analysis of assigned accounts.

Responsibilities and Duties: 

• Perform moderately complex balance sheet account reconciliation activities.
• Ensure accurate and timely preparation and review of account reconciliations.
• Timely and accurate reporting of reconciling items for correction and adjustments prior to filing SEC reports.
• Timely and accurate reporting of aged reconciliation variances to assist with corrections in the general ledger.
• Analyze data to resolve reconciling items and variances and to address queries on accounts movements.
• Ensure reconciliations are prepared and reviewed in compliance with Sarbanes-Oxley, internal policies, audit procedures and regulations.
• Escalate issues and recommend resolutions to the Team Lead for timely. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues.
• Contribute in various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Participate in audit-related activities.
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager.

Do you deliver exceptional customer service?

Do you have an eye for detail?

Are you passionate about travel?

Are you motivated by a challenging and fast paced environment?

Yes? Read on…

Working on the front line as a Travel Reservations Specialist, your ultimate goal is to deliver consistent and exceptional customer service to ensure our members have the best experience each time they contact TEN.

In this role you will be the primary contact for one of our top clients in the Asia/Pacific region. You will liaise directly with their customers to facilitate all of their ground transportation requirements. You will handle a high volume of calls as well as emails and engage with members to understand their requirements and complete the reservation process.

The ideal candidate will have:

• Excellent language skills in professional English
• Exceptional communication and interpersonal skills, maintaining a calm and professional manner at all times
• Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skills
• Initiative and creativity to best meet the needs of our members
• Ability to work independently, in a team and perform well with little supervision
• High adaptability to a dynamic changing environment
• Previous experience working in the travel industry as well as customer service, handling a high volume of calls would be an added advantage

• Flexibility : This position is a full-time 40-hrs per week role on a shift basis, The right candidate needs to be flexible in offering their services between the hours of 07:00-23:00 local time, Monday to Sunday, including Public Holidays

Guidelines for Home Office :

• Located anywhere in Philippines
• A secure home office at your confirmed address, free from background noise or other distractions
• Internet service must meet minimum requirements and minimum speed check must be completed

Rewards designed around you:

Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month!) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.
One of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

Who We Are

At Ten our goal is simple, to become the most trusted service business in the world.

Ten is a leading global lifestyle management business with presence in over 20+ offices globally and more than 1300+ employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

To find out more about Ten, please watch this short video here.

Commitment to Diversity
We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. ”

We are:  

Wisevu Inc. (pronounced WiseView) is a well-established and highly experienced remote digital marketing agency, founded in 2008, with headquarters in Toronto Canada, and Split Croatia.

We are a team of highly skilled and passionate remote digital marketing experts, SEOs, web designers, web developers, digital PR, and content marketers helping essential businesses through industry-leading digital marketing solutions.

Job Overview:

We are looking for a data-driven marketing professional with a talent for crafting compelling ad copy and a strategic approach to campaign success. If you thrive on reaching target audiences, exceeding campaign goals, and seeing measurable results, we want you on our team as a Paid Ads Specialist!

In this role, you'll be a key player in our paid advertising efforts, crafting irresistible ad copy, meticulously implementing and auditing campaigns, and analyzing data to optimize conversions. You'll work across platforms like Google Ads, Meta Ads, Google Analytics, and others to drive results for our clients.

Core Responsibilities:

• Write ad copy that converts: Craft clear, concise, and persuasive ad headlines and descriptions that resonate with target audiences and compel them to click.
• Become a paid advertising pro: Implement analytics to track conversion and manage paid advertising campaigns across Google Ads, Meta Ads, and other relevant platforms, ensuring they run smoothly and meet client goals.
• Stay on top of industry trends: Continuously learn and adapt to the ever-evolving world of paid advertising, exploring new cutting-edge strategies and platforms.
• Collaborate with the Marketing Team: Work closely with developers, design, content, and marketing team to develop cohesive strategies and track campaign performance towards achieving common goals.

Qualifications:

• 2+ years of experience managing paid advertising campaigns (Google Ads & Facebook Ads minimum).
• Holds certifications in Google Ads and Meta Ads (formerly Facebook Ads).
• Demonstrates a strong understanding of marketing principles and best practices, with a particular talent for crafting high-converting sales copy.
• Demonstrates a strong understanding of marketing principles and best practices.
• High attention to detail and a data-driven approach to campaign optimization.

Bonus points: 

• Experience with additional paid advertising platforms (e.g., Bing Ads, LinkedIn Ads).
• Google Analytics Certification

• Compensation: Competitive starting salary between $1500-$2000 CAD which will be negotiated during the interview based on competencies, skills, and experience.
• Working remotely: Work from the comfort of your own home office or workspace
• Flexible working schedule
• Employee Development Courses: Fun and highly educational career opportunity. Paid premium-quality Employee Development Courses. As well as one-on-one training from highly experienced digital marketers with over 15 years of experience.
• Quality Equipment: Free Computer & Cell Phone.
• Many other benefits will be discussed during the interview.

We look forward to meeting you and hopefully working together for many great years to come.

Please Apply Here: https://apply.workable.com/wisevu/j/478DCCE42F/apply/

Note: We currently have multiple openings available.

Open to remote applicants from the Philippines.

Wisevu Inc.

2024 © All the content in this job ad is the sole private property of Wisevu Inc. and shall not be used without written consent from Wisevu Inc. The content therein is protected by the Copyright Act of Canada and the Copyright Act of United States of America. All Rights Reserved.

Position : Operations QA Analyst

Working Hours : Full-Time; 40 hours/week; US Pacific Time Zone Work Hours

Salary: USD 1,000 - USD 1,700/month

About the role:

We are seeking a detail-oriented and analytical Operations Analyst to join our team and play a crucial role in our daily call analysis and reporting processes.

As our Operations Associate, you will be responsible for reviewing customer calls, identifying issues and trends, and preparing comprehensive reports for both internal teams and our clients. This role is critical in maintaining our service quality and driving continuous improvement in our operations.

You will have the opportunity to work closely with various departments, including customer service, quality assurance, and product development, to ensure that insights from call analysis are effectively utilized across the organization.

We offer competitive compensation, benefits, and the chance to grow with a dynamic, fast-paced

company.

Main Responsibilities:

• Analyze customer calls for quality, compliance, and issue identification
• Prepare detailed reports on call performance, trends, and areas for improvement
• Communicate findings to internal teams and clients through well-structured reports
• Collaborate with the quality assurance team to develop and refine call evaluation criteria
• Identify opportunities for improvement and efficiency gains in our technology
• Assist in the creation and maintenance of dashboards for real-time performance monitoring
• Contribute to the continuous improvement of our call analysis and reporting tools and methodologies

• Bachelor's degree in Business Administration, Data Analytics, or related field
• 2-3 years of experience in quality assurance in a customer service environment
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Incredibly disciplined and productive, able to maintain high output even when handling seemingly mundane tasks.
• Excellent written and verbal communication skills
• Proficiency in data analysis tools (e.g., Excel, SQL)
• Detail-oriented with a keen eye for identifying patterns and anomalies in data
• Ability to manage time effectively and meet daily reporting deadlines
• Strong problem-solving skills and a proactive approach to addressing issues

Bonus Points:

• Experience with call center operations or customer service metrics is preferred
• Proficiency with reporting software (e.g., Tableau, Power BI)
• Knowledge of healthcare-specific terminology
• Project management skills
• Background in statistical analysis or data science
• Experience in developing and delivering training programs

• Competitive pay and performance bonuses
• Professional development opportunities and training budget
• Flexible work hours and remote work options (post-onboarding)

The role is responsible for developing project plans and schedules based on contractual agreements. The role will be monitoring and creating reports to ensure that the progress and resources are aligned with the overall project plan and are communicated to relevant stakeholders. The role will be reporting to the Project Controls Manager in Manila and the project point of contact.

• Develop project plans and schedules and monitor progress and resource use to ensure alignment with the overall project plan.
• Work closely with project managers and other stakeholders to create efficient workflows, identify potential risks, and develop contingency plans.
• Assists in the development and assessing the reasonableness of the proposed schedule durations, cost loading, activity coding and work breakdown structure (WBS).
• Manage the development, updating, and monitoring of schedules and preparing status reports and staffing curves, in alignment with the scope of work and resources, including subcontractors and consultants, planned to execute scope.
• Read and understand client contracts and subcontracts; particularly as related to scope, schedule, budget, and risk. Coordinate with project manager/lead to ensure all procedures are in place to meet contractual requirements
• Able to cost load, resource load schedules, and perform schedule risk analysis.
• Expert ability to develop critical path method (CPM) schedule logic for engineering, procurement, and construction as well as command of cornerstone scheduling system.
• Analyzing contractor critical path method (CPM) schedules for delays, inefficiencies providing dispositions due to site conditions, inefficiencies, and delays.
• Knowledgeable of scope control and change management and has demonstrated ability to incorporate directed changes into schedule baseline and review/recommendations of consequential impact.
• Familiar with cost analysis and forecasting, cashflow reporting as it relates to planning and scheduling.
• Maintain the planning updates, applying engineering, procurement, and construction terminology, concepts, and relationships.
• Create reports to communicate project status to all levels of project and company management and the client.
• Analyze, evaluate, and forecast current status against an established baseline schedule. Assess the impacts of design or construction changes and schedule slippages.
• Review project scope and determine all contractual deliverables have been met.
• Participates in and at times leads project planning and scheduling review meetings.
• Performing time impact / claims analysis and prepare reports and recommendations during project execution.
• Escalate issues and recommend resolutions to the Team Lead in a timely manner. May support junior members of the team in addressing routine issues within the assigned processes.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager.