Operations Quality Leader (Report Leader)
2 months ago
Are you capable of using your business skills and technical expertise to create and provide solutions and analysis for both clients within the company..
Are you capable of using your business skills and technical expertise to create and provide solutions and analysis for both clients within the company and those outside of it? Are you open to learning how to understand, analyze, and utilize available data to guide business and strategic decisions company-wide?
Great! Why don't you join us as our Report Leader?
You will be expected to:
- Manage our team in Cebu responsible to review product inspection reports;
- Monitor team performance to ensure team KPI targets are met;
- Arrange work shifts to accommodate for the workload;
- Support team leaders with training and development activities;
- Implement any new processes/strategies handed down by the top management;
- Review reports validated by team members and make suggestions on improving report quality;
We may also ask you to:
- Work on claim investigations;
- Carry out any other management tasks necessary to keep your team on the ball and our service quality excellent.
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