Total 317 quality assurance executive job vacancies in The Philippines

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities 

• Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience. 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 

About IntouchCX 

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

The Senior Director for Training, Quality and Compliance plans, coordinates, directs and supervises all aspects of the support service delivery for a set of specific client programs which can be located over multiple centers in different cities. This position ensures full support to business unit owner client interaction related to service delivery, planning and ensuring client satisfaction on Training, Quality, Compliance and Customer Experience metrics, profitability and revenue maximization, and providing account direction. 

As Senior Director of Training, Quality and Compliance, You Will…

• Manage all aspects of client operations including planning, development, implementation, and maintenance for the account
• Manage day-to-day service delivery through Training and Quality Managers/Senior Managers
• Provide effective coaching to the managers in a timely manner
• Meet or exceed account objectives for revenue, gross profit, quality and customer satisfaction
• Present Training and Quality Data to client during business reviews
• Directly responsible for developing and conceptualizing quality management system in the company
• Identify improvement opportunities, develop and drive appropriate action plans for quality and training enhancement
• Work with the fraud and security team to assess product and process compliance, assess operational risks and develop risk management strategies
• Ensure periodic internal reviews, transaction audits (including physical audits) are done to ensure that compliance procedures are followed
• Responsible for ensuring we disseminate written policies and procedures related to compliance activities
• Ensure that monitoring/auditing, preparing and providing adequate feedback is happening according to SLAs
• Ensure adherence to quality norms as per client specification, also internal policies, procedures, and compliance regulations are being followed
• Identify improvement opportunities, develop and drive appropriate action plans for quality enhancement
• Manage internal and external quality audits
• Identify root cause analysis of training and quality shortfalls
• Reduce learning curve and help enhance product/process knowledge of new joinees
• Communicate to heighten awareness and focus on the importance of improving the overall customer experience
• Drive Training programs/Certification program at the engagement level and participate in the training programs as trainers
• Maintain the desired target throughput for process training batches
• Develop and maintain client rapport and complete satisfaction with contract and customer services
• Develop, grow, and maintain employee experience, capability, morale, and job satisfaction
• Monitor and report performance metrics and client satisfaction to the client, the company, and our employees
• Accountable for managing account performance against profitability objectives, contract metrics and client expectation
• Assure that contract compliance, documentation and information is up to date and files are maintained
• Assure that contract requirements including process compliance, service levels, talk times, escalations, quality scores, and etc., are routinely conveyed and understood by team members
• Provide the lead role in the absence of the business unit owner, in client communications in matters of support performance reporting, billing, systems, staffing, product development, and complaints
• Accountable for the information conveyed to clients and responsible for distribution to internal management, Sales, and staff of key information received
• Support client goals by improving the quality & efficiency of consumer relation services, update & integrate global technology platforms and optimize & better integrate fulfillment activities
• Responsible for ensuring timely and effective implementation and deployment of regional or global company initiatives within the specific account

As Senior Director of Training, Quality and Compliance, You Have…

• Bachelor’s degree preferred, plus 5-years experience in a Training and Quality Management role
• Experience in handling Process and Regulatory Compliance a plus
• Proven experience in a senior Training and Quality role, preferably at a managerial or Director level
• Strong strategic thinking and planning skills
• Excellent leadership, communication, and interpersonal skills
• Familiarity with the latest learning technologies and trends
• Demonstrated ability to collaborate with cross-functional teams
• Must have strong and effective verbal and written communication skills
• Must be able to deal with confidential/sensitive topics appropriately
• Must be a team player and leader
• Must be able to successfully manage multiple projects simultaneously
• Must have excellent interpersonal, organizational, mediation, and negotiation skills
• Work From Cyber Park Tower 1 Office (Full-Time) but may be asked to report to other Philippine sites as needed

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

LOOKING FOR FILIPINO CANDIDATES WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Job Title: Executive Assistant

Working Hours:  Mon-Fri, Flexible, with availability until 8 pm EST

Type of contract: Independent Contractor

Salary: 1200–1500 USD/month

Duties and Responsibilities:

• Calendar Management:
• Efficiently manage and organize daily schedules, appointments, and commitments.
• Anticipate and resolve scheduling conflicts to optimize the executive's time.
• Meeting Management:
• Coordinate and schedule internal and external meetings.
• Prepare meeting materials and agendas, ensuring all participants are well informed.
• Transcribing Meeting Notes:
• Accurately transcribe and organize notes from various meetings.
• Social Media Management:
• Schedule and manage social media posts.
• Engage with followers through comments and messages.
• Proactive Problem Solving:
• Anticipate needs and identify potential issues in advance.
• Take proactive measures to address and resolve challenges before they arise.
• Standard Operating Procedures (SOPs):
• Create and maintain Standard Operating Procedures to ensure efficient workflows.
• Keep documents up-to-date with any changes or improvements.
• Travel Coordination:
• Efficiently coordinate travel arrangements, including flights, accommodations, and transportation.
• Propose and book restaurants, and identify interesting events around specified locations.

• Experience:
• At least 2 years of experience as an Executive Assistant to the CEO
• Technical Proficiency:
• Familiarity with Office 365 and Google Suite.
• Comfortable using technology and adapting to new tools.
• Detail-Oriented:
• Ability to pay attention to the finer details and maintain accuracy.
• Self-Motivated:
• Proactive and able to work independently to accomplish tasks.
• Reliability and Thoroughness: 
• Dependable with a commitment to thorough and accurate work.
• Anticipatory Skills: 
• Capable of anticipating needs and addressing potential issues in advance.

• Communication Skills:
• Excellent written and verbal communication skills in English.
• Ability to communicate effectively with diverse individuals.

• 14 paid time-offs per year
• Budget of $50/month for any DTC e-commerce products on Shopify they want.
• Annual stipend to invest in continued education programs ($500/year)
• Licenses to creative and business software tools: Figma, Canva
• Access to a large, proprietary database of e-commerce technology and consumer trend data (worth $20k)

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:  Executive Assistant

Working Hours: 40 hours, Monday-Friday, 8 AM-5 PM, Eastern Standard Time

Salary Range: $800-$15000/month

About the Company 

The client's company is a fractional chief of staff agency designed to manage start-up founders' time and team. 

Duties and responsibilities: 

1. Client Management:

• Serve as the primary point of contact for assigned clients.
• Collaborate closely with the Chief of Staff to understand client needs and objectives.
• Coordinate and manage client communications, ensuring a high level of responsiveness and professionalism.

2. Research:

• Conduct market research and gather relevant information to support client projects.
• Provide insights and recommendations based on thorough research and analysis.

3. Administrative Support:

• Handle ad hoc administrative tasks for clients, including scheduling meetings, managing emails, and organizing documentation.
• Assist in maintaining organized client files and records.

4. Project Management:

• Support the planning and execution of client projects.
• Ensure project timelines are met and deliverables are of the highest quality.

• 3+ years of experience as a Virtual Assistant or similar position
• Bachelor’s Degree or equivalent work experience
• Excellent communication skills, verbal and written
• Proficiency in Microsoft Office Suite or Google Workspace
• Familiarity with Slack and Notion is preferred
• Proven experience in executive support, administration, or project management is a must
• A genuine passion for contributing to the success of startup founders and executives.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Decision-making skills
• Great problem-solving skills with efficiency
• Can work independently
• Consumer Goods / CPG experience or familiarity is a PLUS

We are currently seeking a highly motivated and results-driven Account Executive to join our sales team at U-BIX Corporation. As an Account Executive, you will be responsible for identifying and acquiring new business opportunities, building and maintaining strong customer relationships, and achieving sales targets.

JOB DESCRIPTION:

• Identify and prospect potential customers through various channels such as cold calling, networking, and referrals.
• Understand customer needs and objectives, and recommend appropriate U-BIX products and solutions.
• Prepare and deliver sales presentations and proposals to potential clients.
• Negotiate and close sales deals, ensuring customer satisfaction and long-term relationships.
• Collaborate with internal teams to ensure smooth implementation and delivery of products and services to customers.
• Keep updated with industry trends, competitor activities, and market opportunities.

If you are a self-motivated individual with excellent communication and negotiation skills, and a proven track record in achieving sales targets, we would love to hear from you.

• Bachelor's degree in Business, Marketing, or related field.
• Prior experience in sales, preferably in the business-to-business (B2B) industry.
• Strong prospecting and networking skills.
• Excellent communication and presentation skills.
• Ability to build and maintain strong customer relationships.
• Proven track record in achieving sales targets.
• Proficient in MS Office and CRM software.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant

Work Hours: TBD

Holidays: TBD

Pay Range: USD 900 - 1,500 per month (depending on qualifications and skills)

Responsibilities

• Manage executives' calendars and schedule appointments.
• Coordinate travel arrangements and prepare itineraries.
• Keep a vigilant eye on the current activities and to-do lists of clients.
• Conduct research on various topics as assigned.
• Organize and maintain documents and files.
• Assist in preparing reports, presentations, and meeting materials.
• Conduct quick checks of payrolls to ensure accuracy and compliance.
• Collaborate with the finance team to resolve any discrepancies.
• Maintain an accurate and up-to-date record of employee vacations.
• Communicate with team members to coordinate and document leave requests.
• Listen to recorded calls and capture relevant notes.
• Summarize key points and action items discussed during calls.

• At least 3 years of previous experience as an Executive Assistant
• Proficient in Google Workspace, Outlook, Monday.com, and Xero
• Excellent organizational and multitasking skills
• Strong verbal and written communication skills
• Ability to prioritize tasks and work independently

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                           : Executive Assistant

Work Hours                                    : M-F 8:30 AM to 5:30 PM Central time

Pay Range                                       : $800 - $1500 per month

Are of Responsibility                    : Assist Directors in their Roles and Responsibilities; Data Management

Reports to                                       : Director

Company/Client Overview:

Our client in the US is an inclusive establishment that warmly welcomes Jews from all backgrounds and affiliations. The center embodies the belief in providing an open and accessible space for every individual, with the hope that its diverse programs act as welcoming gates for people to forge new connections, foster meaningful relationships, and find inspiration to contribute to the betterment of their communities.

Function: Provide high-level administrative support for directors to ensure they can efficiently accomplish key tasks and company initiatives. The Executive Assistant is responsible for managing the schedules and communications for directors. 

Duties include:

• Organizing email inboxes and working towards responding to all emails requiring a response — drafting emails when needed
• Managing calendars, setting up meetings and updating with workflow meetings and tasks
• Assisting directors with time management and task prioritization
• Collecting and keeping data current and organized in CRM

• Minimum of 2 years’ experience as an executive assistant
• High School degree
• PA diploma or certification is a plus

Skills requirement:

• Time management and ability to meet deadlines
• Verbal and written English communication skills
• Strong organizational skills and ability to multitask
• Problem-solving and decision making
• Proactivity and self-direction
• Discretion and confidentiality

Other:

• Assist with research projects
• Assist with program planning and budgeting
• Oversee the performance of intern(s)
• Take minutes during meetings
• Format information for internal and external communication – memos, emails, presentations, reports

"LOOKING FOR A FILIPINO CURRENTLY RESIDING IN THE PHILIPPINES!!"

Working Hours : Monday to Friday, 9AM-4PM Pacific (1AM-8AM Manila)

Salary Range : 800-1200 USD

Holiday : TBD

Primary Responsibilities:

• Assist vendors, manufacturers, etc.
• Manage and maintain executives' calendars, including scheduling and coordinating meetings, conferences, and appointments
• Prepare and edit correspondence, memos, presentations, and reports for executives
• Act as a liaison between executives and clients, handling both internal and external communications
• Handle travel arrangements, including booking flights, hotels, and ground transportation
• Prepare and distribute meeting agendas, minutes, and other relevant materials
• Assist with event planning and coordination, including organizing conferences and corporate events
• Conduct research and provide support for special projects as assigned

•  At least 2-3 years of experience in an administrative or executive support role.
• Have experience working on start-up companies 
• Proficient in English with good to excellent verbal and written communication skills.
• Highly skilled in utilizing Google Suite applications, including Docs, Sheets, etc.
• Highly- organized and detail-oriented with a proven ability to manage multiple tasks and meet deadlines.
• Experience working in an e-commerce company is highly preferred
• Excellent organizational and multitasking abilities.
• Experience working in a remote environment, equipped with a reliable internet connection and a functional work setup.
• A proactive individual with a problem-solving mindset, able to work with minimal supervision.

Must have knowledge in using the following tools:

• Excel
• Google Calendar
• Slack

Company Background

The company is dedicated to empowering Canadian Founders on their growth journey. They specialize in securing non-dilutive grants, ranging from a few thousand to several million dollars, providing vital financial support without compromising ownership. Their mission is to break down financial barriers, offering tailored assistance that allows founders to scale operations, implement strategic initiatives, and drive innovation. With a commitment to transparency, innovation, and impactful results, they serve as a dedicated partner, navigating the grant landscape to help Canadian entrepreneurs thrive.

Role Overview

They are looking for an Executive Assistant to perform a variety of administrative tasks and support the company’s senior-level managers. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Ultimately, you will contribute to the efficiency of the business by providing personalized and timely support to executive members.

Responsibilities

• Provide comprehensive support to executives, alleviating their workloads through efficient handling of administrative tasks.
• Manage bookkeeping duties, ensuring accurate and organized financial records.
• Schedule and coordinate executive calendars, including booking meetings and arranging travel arrangements.
• Conduct initial cold outreach to clients and stakeholders, representing the executive's office professionally.
• Act as a liaison between executives and clients, ensuring seamless communication and coordination.
• Demonstrate excellent written communication skills for drafting emails, memos, and other correspondence.
• Facilitate smooth internal and external coordination, promoting effective teamwork.
• Utilize G Suite, Notion, and other basic tools proficiently to streamline workflows.

• Proven experience in a supportive role, preferably as an executive assistant or in a similar capacity.
• Familiarity or experience with working with AI tools.
• Must be highly skilled in research, putting together databases and information.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Proficient in basic bookkeeping tasks and financial record management.
• Exceptional calendar management and scheduling abilities.
• Excellent written communication skills with a keen eye for detail.
• Strong verbal communication skills, maintaining a professional and friendly tone.
• Experience in coordinating and booking travel arrangements.
• Capability to handle initial cold outreach to clients and partners.
• Proficiency in using G Suite, Notion, and other essential office tools.
• Ability to adapt to a dynamic work environment and alleviate the workload of the executive team effectively.
• Honest and truthful with a commitment to ethical conduct.
• Demonstrates strong values and integrity in professional interactions.
• Possesses a "figure it out" mindset, adept at navigating challenges independently.
• Exhibits a proactive approach to problem-solving and a can-do attitude.
• Embraces a growth mindset, displaying a willingness to learn and adapt.
• Thrives in an environment that encourages continuous improvement and development.

• Fully-remote work
• Competitive market rate
• Flexible shift (2-3 hours EST overlap).

ONLY OPEN TO FILIPIO CANDIDATES

Position: Executive Assistant & Marketing Project Data Entry Specialist

Work Hours (Client): EST, 9am to 5pm, M-F

Work Hours (MNL): MNL, 10pm to 6am, M-F

Pay Range: $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Monkey Crayon Media is an innovative ad agency committed to delivering creative and impactful marketing solutions. We value creto bring out the best in our team and our clients.

The Role: We are seeking a versatile and dedicated individual to join our team as an Executive Assistant & Marketing Project Data Entry Specialist. This hybrid role is designed to support the dynamic needs of our two owners and contribute to the data-driven backbone of our marketing projects.

Duties and Responsibilities:

Executive Assistant Duties:

• Provide comprehensive administrative support to the two owners, including schedule management, correspondence, and travel arrangements.

• Prepare and organize documents, presentations, and meeting materials.

• Manage and prioritize multiple tasks efficiently, ensuring smooth operations of the owners' daily activities.

Marketing Project Data Entry Specialist Duties:

• Accurately enter, update, and maintain marketing project data in our systems.

• Assist in the preparation of reports and analysis for marketing strategies.

• Coordinate with our fulfillment vendors to ensure accuracy, consistency, and hit deadlines.

• Contribute to the development of our written/recorded training material and SOPs.

Minimum Requirements:

• • Proven experience as an executive assistant, administrative assistant, or in a relevant role.
• • Strong proficiency in MS Office, data entry software (we use Trello), and digital communication tools.
• • Excellent organizational and time management skills.
• • Outstanding written and verbal communication abilities.
• • Attention to detail and a commitment to accuracy.
• • Ability to handle confidential information with discretion.
• • background in a marketing advertising firm would be preferred

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:   Executive Assistant

Working Hours: Mondays to Fridays, 8 AM - 4:30 PM Eastern Standard Time (subject to change)

Salary Range: $900-$1,000/month

About the Company 

This company specializes in relocating residents to affordable housing communities that are undergoing rehabilitation. Our experienced team understands the unique challenges that come with these types of relocations and works to make the process as seamless as possible for those involved

About the role

The ideal candidate is capable of communicating on a daily basis, is excellent in project management, and can work independently.

Duties and responsibilities: 

• Answer calls promptly
• Learn about the business
• Identify customer needs, resolving customer’s concerns in a timely manner
• Maintain Database
• Answering customer questions via call and email
• Data entry for reporting

• 2-3 years of experience as an Executive Assistant or similar position
• Excellent communication skills, verbal and written
• Proficiency in Microsoft Office Suite (especially Excel) and/or Google Suite
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Great problem-solving skills with efficiency
• Can work independently
• Self-led and confident 

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
• Communicate client needs to appropriate team members
• Provide "in office" research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. 
• Ensure client service deliverables are aligned with the regional client service standards
• Maintain an accurate and up-to-date knowledge on research techniques and applications
• Integrate multiple data sources to answer business issues
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within area of responsibility are observed
• Recommend improvements in work processes within area of responsibility

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
• Communicate client needs to appropriate team members
• Provide "in office" research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. 
• Ensure client service deliverables are aligned with the regional client service standards
• Maintain an accurate and up-to-date knowledge on research techniques and applications
• Integrate multiple data sources to answer business issues
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within area of responsibility are observed
• Recommend improvements in work processes within area of responsibility

Rentokil Initial:

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services.

Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our business in Philippines.

Your day-to-day responsibilities will include:

Customer Development

• Monitor customer’s evolving needs, ensure customer satisfaction and long-term relationship
• Ensure satisfactory after sales service is provided to clients and provide regular communications between the client and team, to provide strong team representation to meet the customer’s expectations.
• Act on Customer complaints & inquiries with urgency and importance following the company SOPs and 2/24 promise
• Act on all enquiries from prospects and existing customers.
• Act on all leads from members of the staff, customers or members of the public;
• Call on potential and existing clients; make investment calls;
• Conduct a complete survey by ensuring all pertinent details are clearly stated;
• Ensure sales Key Performance Index (KPI) are met;
• Ensure that all processes and procedures are complied with, quality standards are met, and that sales are viable.
• Ensure that client issues are dealt with an efficient manner, informing the management of any problems that may arise.
• Monitor competitor activities and develop counter measures.
• Take charge of speed and quality of response to changing customer needs, market conditions and competitor activity is critical to our success.
• Understand the functions of other departments to facilitate information and knowledge flow.
• Manage customer’s account in ensuring good credit status and liaise with the credit controllers on effective cash collection to customers.

Sales/ Service Efficiency

• Achieve the agreed sales target.
• Respond to and save terminations, pulling any required resources together to achieve retention.
• Sell according to the prescribed pricing as per the price list and discount structure or as approved by the management.
• Ensure use of sales kits and sell professionally.

Credit Management

• Drive cash collection as one of important aspects within the CD team, ensuring the DSO targets are achieved consistently across the customer base.
• Actively involve with customers to ensure credit is kept within the targeted guidelines of the business.
• Assist with the collection of debts and credit issues.
• All monetary collection shall be returned to the company no later than two (2) days

Administration and Policy Directive

• Ensure all required documents are in order for New Business, Renewals and Jobs Sales prior to service or treatment.
• Develop, recommend and implement policies that would increase productivity thereby realizing and achieving sales targets, reduce customer complaints, and controls that would minimize if not eliminate risk & losses to the business.

Do you have what it takes? If you want to be considered for this role you will need:

• Preferably candidates with Bachelor's Degree in Agriculture major in Entomology.
• College graduate with 2 to 3 years work experience in the areas of customer service relationship and/ or Sales are welcome to apply.
• With excellent communications skills
• Proficient in MS Offices

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paternity/Maternity Leave
• Paid Non working holidays
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Matrimonial Leave
• Bereavement Leave
• Other perks

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

Who We’re Looking For

We're looking for a detail-oriented individual with excellent interpersonal and communication skills. You're a problem-solver with a strong work ethic, able to handle sensitive information with discretion and maintain a high level of confidentiality. You thrive in a fast-paced environment and can manage multiple tasks simultaneously while maintaining your poise and professionalism. You will primarily act as the executive assistant to the CEO, as well as support the Chief of Staff. You will report to the Chief of Staff.

What You’ll Do

• Administrative Support: Manage and maintain executives' schedules, appointments, and travel arrangements, along with virtual travel support.
• Communication Management: Act as the point of contact between executives and employees/clients. Manage incoming and outgoing communication, including emails, Twitter DMs, etc.
• Data Entry and Maintenance: Accurately input data into various databases, spreadsheets, and systems. Update and maintain existing records to ensure data integrity. Perform regular data cleansing and validation procedures.
• Documentation and Reporting: Maintain comprehensive and organized records of tasks and activities. Generate reports and summaries as required.

What You’ll Bring

• 4+ years experience as an executive assistant or in a similar administrative support role.
• Proficiency in G-Suite, Slack, Notion, and other productivity tools.
• Familiarity with CRM and ATS platforms or ability to learn.
• Exceptional time management and organizational skills, with the ability to prioritize and manage multiple tasks.
• Strong written and verbal communication skills, including the ability to draft professional correspondence.
• Discretion and confidentiality when handling sensitive information.
• Ability to anticipate needs and take initiative to ensure the executives' schedules and projects run smoothly.
• A positive attitude, flexibility, and adaptability in a rapidly changing environment.

What You’ll Get

• You'll work with a dynamic team in a creative and fast-paced environment.
• You'll get a great salary and time off.
• You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and hopefully a comfortable place for you to work)
• You'll be challenged by ever-evolving solutions to our clients and their customer's needs.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant

Work Hours: Monday to Friday, 9:00 AM to 5:00 PM EST | 10:00 PM to 6:00 AM Philippine Standard Time (with flexibility depending on the client's needs)

Holidays: Flexible

Pay Range: USD 900 - 1,500 per month (depending on qualifications and skills)

Responsibilities:

PHASE 1

• Get imbedded in email inbox

• Create a triage system for email

• Folder emails that don’t need attention

• Develop a prioritization / action item summary from all emails received on a daily basis
• Feedback will be provided on that list for the next day actions
• Based on action list
• Schedule meetings and calls
• Book travel
• Keep large proactive projects top of mind
• Gift purchasing and other helpful tasks
• Specific Examples
• Signing routine documents
• Maintaining contact information
• Research Chase workforce development – allotting 15 hours for studying for series 7
• Schedule volunteer activities
• Send holiday gifts
• Assist in the logistics or planning of company events
• Triage 100+ emails daily
• Book flights and hotels for approximately 40-50 trips annually
• Schedule and track approximately 25 meetings weekly

PHASE 2

• Develop system for touching base to ensure high priority items receive attention
• Providing feedback on how to improve systems or process
• Help CEO and team with projects
• Event planning
• Travel
• Organization
• Meal ordering
• Fundraising / new deal pipeline management / follow up
• Scheduling calls / meetings
• Populating data rooms with information
• Basic research
• Powerpoint / Word / Email projects
• Design
• Drafting content
• Investor relations
• Work with team to organize the business
• All legal documents
• Regulatory information, including FEINs, bank account info, etc.

PHASE 3

• Move towards efficiency
• Bring learnings and think about ways to improve processes

Qualitative attributes we are looking for:

• Transparency
• Grit
• Take Ownership
• Team Oriented
• Think Differently
• Must be detail oriented and a self-starter
• Problem solving orientation

• At least 2 years of experience as an Executive Assistant supporting a foreign client
• Excellent verbal and written communication skills
• Proficient in Microsoft Office 365 (specifically MS Outlook, PowerPoint, Word, Excel, and OneDrive), Canva, and any CRM tool
• Comfort and interest in artificial intelligence and social media expertise is preferred

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Executive Assistant

Work Hours : Flexible throughout the week but always available. Total hours will average 48 hours a week, and they will need to be available on weekends; in UK timezone.

Holidays : UK Holiday

Pay Range : $ 1,500 - 2,000 per month

Duties and Responsibilities:

• Conserves executives' time by reading, researching, and routing correspondence; drafting emails, letters, and documents; collecting and analyzing information; and initiating telecommunications.
• Manages complex and changing diaries, including scheduling, and negotiating appointments and meetings.
• Organizing associated and supporting documentation.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, and teleconferences.
• Coordinates and supports effective meeting organization and management while collecting key and detailed minutes, tasks, and deliverables and distributing these accordingly.
• Prepares and oversees the delivery of Business performance reports by collecting and analysing information.
• Provides historical reference by developing and utilising filing and retrieval systems; recording and distributing meeting discussions.
• Maintains and oversees filing and file systems for recording and storing information in a meticulous and detailed manner.
• Contributes to all team efforts by accomplishing related results as needed. Bringing
• communication and structure to the Business is essential to the role of a personal assistant.

• Minimum 2 years of experience
• Good to Excellent written and communication skills;
• Tools:  Office 365, Sharepoint, Teams, Trello (big plus), or similar tools to Trello, and Excel.
• Capable of interfacing with numerous people at every level of the company.
• Experience with typing correspondences, including minutes, emails, letters, memos.
• Expertise in: Reporting Skills, Supply Management, Scheduling, Organization, and Time Management. Presentation Skills, Equipment Maintenance, and Travel Logistics.

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job Title: Executive Assistant

Salary Range: $800 - $1200 per month (DOE)

Working hours: Monday to Friday, Flexible; total of 40 hours/5 days a week;  Overlapping two hours between 3-5 PM EST

Join our dynamic team! We are seeking a skilled Executive Assistant to provide crucial support to our leadership team and contribute to the seamless operation of our organization.

Duties and Responsibilities:

● Help out with a variety of business / personal tasks. The scope would be purely administrative to start but could expand over time as familiarity/trust builds.

● Manage executive calendars, including scheduling meetings, conference calls, and appointments

● Coordinate travel arrangements, including booking flights, hotels, and ground transportation

● Prepare and distribute meeting agendas, take minutes, and organize necessary materials

● Screen and direct phone calls and emails, responding where appropriate

● Draft, proofread, and edit correspondence, reports, and other documents

● Assist with the preparation and organization of presentations and reports

● Conduct research on various topics and compile information into useful and organized formats

● Organize and maintain both digital and physical files and records

● Handle sensitive and confidential information with discretion and maintain strict confidentiality at

all times

● Anticipate and proactively address the needs of executives to ensure their time is maximized

effectively.

• At least 2 years of proven experience as an Executive Assistant or in a similar administrative role.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Proficient in office software (e.g., MS Office, Google Workspace).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Detail-oriented with a proactive and problem-solving mindset.
• Discretion and confidentiality in handling sensitive information.

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position: Executive Assistant

Work Hours: Mon. to Fri. 9:00 AM – 6:00 PM EST | 10:00 PM – 7:00 AM Phil Time

Pay Range: $900 - $1600 monthly

The client is a multi-time CEO about to start a new company who needs an EA for typical CEO tasks including personal tasks.

• Email management - reviewing and managing the CEO's email,
• Calendar management; scheduling both professional and personal appointments -
• Manage bills
• Doing basic research

• Has at least five (5) years of relevant work experience
• Has excellent communication skills
• Proficient in Google, Mail, Calendar, and Spreadsheet
• Proficient in Notion is an advantage but not a requirement
• Strong organizational skills

Job Title: Executive Assistant

Schedule: Monday to Friday / US Timezone

Salary Range: $800 - $1500

• Provide comprehensive support to two managing directors, such as managing schedules, coordinating meetings, and ensuring seamless communication.
• Drive projects to support our investing initiatives, events planning, and firm operations.
• Assist in planning and coordination of various firm events.
• Handle routine administrative tasks like data entry, file management, and documentation.
• Assist with other duties and special projects as needed.

• 2-3 years of proven experience as an executive assistant.

• Familiarity with office management procedures and basic accounting principles.
• Excellent organizational and time management skills.
• Proficient with office management software like MS Office (Word, Excel, and Outlook) and project management tools.
• Ability to take initiative, multitask, and work under pressure.
• Exceptional interpersonal and communication skills.

• Quality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems.

The Quality Specialist, Risk and Control is an individual contributor role responsible for performing activities related to internal control testing witin the First Line of Defense across mutiple services, service tiers and languages following documented guidelines and procedures for Client Care groups. This includes evaluation of the adequacy, effectiveness and efficiency of internal controls and documentation of test results.

This includes collaboration and communication within the department for process improvement and internal control testing reviews,  engaging with managers and cross-functional support teams, and meeting performance targets which include accuracy and efficiency.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This role plays an important part in our Quality Assurance process and aims to ensure that all sales and operational staff represent TSA and their clients in a manner that is compliant with internal standards, as well as individual client procedures and legislation. 

What will a normal day look like? 

You will manage opportunities from agent recordings and other data captured through TSA Way driven methods and processes, saving customers by understanding innovation points and offering value added solutions that will drive brand loyalty and advocacy.  You will also be required to: 

• Review of voice recordings or data sets as per the quality assurance schedule and brief.
• Assessment records completed via approved assessment methods
• Reports all identified opportunities via approved feedback methods and process
• Escalation of high severity non-compliance completed for all instances
• Accurate information reported
• To perform any other related tasks which may be necessary from time to time 

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy, and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries, and a welcoming company culture.

ABOUT THE ROLE

As an Account Executive, you will be an integral part of the client services team, focusing on building and maintaining client relationships and helping contribute to business revenue growth. This role provides an opportunity for professional development within the client services department. As you progress in your role as an Account Executive, you will have the opportunity to build relationships with clients who are newer to our portfolio.

RESPONSIBILITIES

Client Management and Development (50%)

• Assist account managers in managing existing client accounts and developing strategies to meet sales targets
• Collaborate on sales presentations, pitch decks, and proposals
• Establish and maintain strong relationships with clients, acting as a reliable point of contact
• Attend to client needs, collect feedback, and convey information to the account managers
• Stay updated on industry trends, competitor activities, and market dynamics, and help contribute and support client objective insights and ideas based on research to enhance strategies
• Assist with the preparation of monthly client invoicing
• Help account managers prepare and lead effective and insightful client meetings (weekly, fortnightly, and/or monthly)
• Drive revenue growth by identifying opportunities to sell additional services based on the needs of clients
• Opportunity to grow new relationships with emerging clients

Delivery Management (50%)

• Ensuring the team’s adherence to the correct processes and following best practices, maintaining accountability and ownership
• Focus on campaign results to measure the success and outcomes of campaign activities by helping to monitor budgets, performance pacing, and flagging risks with the team
• Work closely with the performance marketing team to maintain project status updates so as to identify potential issues and/or opportunities within or related to the project.

Qualification and Experience

• 1-2 years of experience in client servicing, with Digital Marketing Agency experience preferred
• Possess a strong understanding of Digital Media and common performance channels

Technical and Soft Skills

• Possess excellent oral and written communication skills for sales presentation/quotation and proposal preparation
• Natural relationship builder and able to manage difficult conversations and expectations
• Possess project management skills
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills and can clearly articulate your ideas, designs, and suggestions
• You pay strong attention to detail and have a keen eye for aesthetics
• You are a strong team player who can collaborate effectively with different stakeholders

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft
• Engages proactively within a team environment
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes

• Hybrid - Remote Team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Executive Assistant/Chief of Staff

Work Hours: M-F; 9:00 AM-5:00 PM Central Time/11:00 PM-7:00 AM PH Time

Salary: 1,300-1,800 USD per month

About the Job:

Executive Assistant with self-directed advancement. The successful candidate will handle administrative and project management tasks.

Duties and Responsibilities:

• Maintain/update data in HubSpot.
• Maintain/update database in Airtable.
• Daily project management (calls with providers and clients) and updates in Asana.
• Tracking scorecards and measurables for reporting.
• Managing calendar and scheduling.
• Documenting processes and procedures (AORs and SOPs).
• Create and document SOPs in the Handbook.
• Provide administrative support (professionally and personally).
• Interact with clients and vendors.
• Perform general research, and create reports.
• Implement and execute operations processes.
• CRM (Hubspot) data integrity.
• Contract and order management (more task management than project management).
• Help with company procedures.
• Assist with hiring (job descriptions, interviews, shortlisting, etc.) 

• 2-3 years of relevant experience in the role.

• Excellent English spoken and written.
• Has experience working as an EA (ideally with a larger company with structure, and also with the owner/founder using an EA for the first time).
• Has done this using Google Workspace for email and calendaring with executives.
• Has used project management tools like Asana and HubSpot.
• Has been working in the US time zone.
• University educated; Bachelor's level of education is important, sophisticated, and cosmopolitan.
• Appropriate computing resources, internet, and backups are required.

Ideal/Preferred:

• Tools: Slack, Zoom, Canva, DocuSign, Loom, and Airtable.
• Background in Engineering and Legal (or potentially paralegal).

Personality/Attitude/Culture Preference:

• Needs to have high attention to detail, be self-starting, self-motivated, highly accountable, resourceful, highly independent, self-directing, experienced, and a capacity+drive to learn and advance.