Total 788 quality assurance specialist job vacancies in The Philippines

Salary: P80,000 to P95,000 (Monthly Package)

Schedule: Monday – Friday (06:00 AM - 03:00 PM PH Time)

What are we looking for?

Skills Required:

• Bachelor's degree in Finance, Accounting, or related field; CPA or equivalent certification preferred.
• Proven experience (5+ years) in financial management, accounting, or related roles, preferably in a startup environment.
• Strong knowledge of accounting principles, financial regulations, and compliance requirements.
• Proficiency in financial software Xero and Microsoft Excel (or Google Sheets).
• Experience in preparing and submitting tax returns, with a solid understanding of tax laws and regulations.
• Excellent analytical skills with the ability to interpret financial data and generate actionable insights.

 Nice to Have:

• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and interface with external stakeholders.
• Detail-oriented with a commitment to accuracy and integrity in financial reporting and analysis.

What will you do?

• You will be responsible for overseeing financial processes, ensuring compliance with regulatory requirements, and providing strategic financial guidance to support the company's growth trajectory.
• Manage day-to-day financial operations, including accounts payable, accounts receivable, and general ledger activities.
• Record all financial transactions promptly and accurately in the appropriate accounting software.
• Generate customer invoices and track accounts receivable, following up on overdue payments as necessary.
• Monitor cash flow, budgeting, and forecasting to support strategic decision-making.
• Prepare and submit accurate and timely tax returns, including income tax, sales tax, and any other applicable taxes.
• Ensure compliance with local, state, and federal regulatory requirements related to financial reporting and taxation.
• Prepare financial analyses, performance metrics, and KPIs to evaluate business performance and identify areas for improvement.
• Generate ad-hoc financial reports and presentations for senior management and board meetings.

Join the awesome team and enjoy these benefits & perks:

• Hybrid work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- Be part of an innovative team that is at the forefront of technology in the automotive industry. Work on projects that have a global impact and help shape the future of mobility. Fast moving team, with a lot of opportunity for professional growth and development.

#ConnectOS  #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and post-acceptance activities in compliance with the service level agreements, processes, policies, and procedures.

• Creates and distributes offer letters
• Collects onboarding documentation and processes
• Coordinates with relevant stakeholders on changes to offer of employment
• Acts as point of contact for all questions related to pre-employment activities from candidates, recruiting, hiring managers and HR 
• Ensures compliance with all state and corporate regulations and laws
• Ensures strict adherence with standard protocols for electronic personnel file management and document storage
• Orders background checks, tracks completion, and assists in review and analysis of results 
• Prepares and communicates candidate background check clearances
• Connects with relevant key stakeholders and support groups to assist with onboarding, account creation, set-up, and IT requisition 
• Ensures all regional onboarding notification systems and processes are followed and updated to ensure local stakeholders are continuously informed
• Performs and tracks onboarding data entry for large volume of hires  
• Ensures accuracy of all data processed and entered in HR systems
• Engages and builds relationships with hiring team (hiring managers and recruiters)
• Escalates and analyzes identified issues and concerns to the Team Lead for timely resolution
• Keeps oneself updated of current processes and incorporates documentation updates
• Supports selected simple process improvements to streamline processes  

Wrist Service Center is looking for an Information Security Specialist who will focus on operational security. You will hold profound skills within all or some of the belove areas:

• Network Security
• Information Security Architecture
• Cloud Security (Azure)
• MDR/SIEM/Log Analytics
• Incident Response
• Vulnerability and Penetration Testing
• Identity and Access management (IAM)
• Technical Security and Risk assessments
• Disaster Recovery Planning

Note that we are also looking for Information Security Specialists with a focus on Governance, Risk, and Compliance, as well as a Team Lead for the Information Security personnel at Manila. You can find those job postings here: LINKS

What you'll be doing:

Define technical requirements for the organization

• Assist in conducting security and risk assessments as well as technical audits to identify vulnerabilities and ineffective controls.
• Utilize frameworks and active scanning to identify potential for improvements.
• Assist in prioritizing technical initiatives
• Depending on the area, assist in implementing or configuring security controls.

Handle security incidents and incoming tasks from the organization (Tickets)

• Take part in our team's responding to security alerts and security incidents.
• Consult with the organization  

Optimize our incidence response capability

• Take part in managing our incidence response capability (Roles, training, playbooks)
• Configure use cases for our detection and response solutions.

What we're looking for:

• Bachelor’s degree in any course. Graduates in Information Security, Computer Science, Software Engineering, or similar is preferred but not required
• Not required, but holding certifications like Azure Architect, Azure Security, OSCP, OSEP, CISSP, and Security+, is a plus.
• Great English communication skills
• Knowledge in:
  • Network Security
  • Cloud Security (Azure)
  • MDR/SIEM/Log Analytics
  • Incident Response
  • Vulnerability and Penetration Testing
  • Identity and Access management (IAM)
  • Technical Security and Risk assessments
  • Disaster Recovery Planning
  • Mitre ATT&CK and D3FEND

MedCore Solutions, Bizforce's medical division is currently seeking a Dental Insurance Verifier to join our team. As a Dental Insurance Verifier, you will play a critical role in the dental insurance process by verifying insurance coverage and benefits for patients. You will be responsible for working closely with dental providers, insurance companies, and patients to ensure accurate and timely verification of insurance information.

At MedCore Solutions we prioritize efficiency, accuracy, and excellent customer service. We are looking for a detail-oriented and organized individual who is experienced in dental insurance verification and has a strong understanding of dental terminology and procedures.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities:

• Assist and handle incoming calls from members and/or providers
• Verify dental insurance coverage and benefits for patients (and a little of dental claims)
• Communicate with dental providers, insurance companies, and patients to gather necessary information
• Ensure accuracy and completeness of insurance verification
• Enter and update insurance information in the system
• Resolve any discrepancies or issues related to insurance coverage
• Provide excellent customer service to patients by addressing their insurance-related inquiries and concerns

• At least 3 years of experience in dental insurance verification (members and providers) in the US healthcare
• Strong understanding of dental terminology and procedures
• Knowledge of dental insurance plans and coverage
• Detail-oriented with excellent data entry skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in using dental insurance verification software/systems
• Amenable to work in a graveyard shift

Other details:

Start Date: TBD

Schedule: 8 hours shift Monday - Friday; Days off: Saturday and Sunday

Type of Work: Full-time

Location: Permanent Work from Home

Duration: Steady State

Training: At least 1-2 weeks

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

Permanent Work From home

Permanent Weekends Off

Great Company Culture and No Micromanagement

Benefits

Position: Creative Virtual Assistant

Working Hours: Monday - Friday, 7AM - 4 PM Central Time

Salary Range: $900-1500/ month (Depending on the interview result and the client's approval)

This role will manage inventory, purchasing activities, ERP purchasing data, optimizing spend, sourcing materials, vendor management and meeting the overall supply demands of the production facility. The position reports to the Master Planner. The position requires working with external suppliers and internal team members to support company objectives.

• Apply negotiation and procurement best practices and methods to establish and maintain relationships with suppliers
• Timely purchase order submission, including managing schedule changes, quantity changes, and cancelations to ensure continuous supply of required materials
• Communicate any supply problems which may pose a risk or impact on business operations
• Request and review quotes from qualified suppliers to source materials
• Negotiate prices and terms with respect to cost, quality, and delivery competitiveness  
• Collaborate with production, planning, engineering, finance, and customer service as needed 
• Regular review of inventory usage and adjust ordering requirements and update ERP as necessary.  
• Facilitate the return of rejected or obsolete material
• Monitor market trends and stay current and up to date on any changes that may affect the supply and demand of needed products and materials
• Evaluate areas of opportunity for continuous improvement to reduce costs where possible
• Explore and vet alternate sources for goods and materials
• On-board new suppliers and monitor current suppliers to ensure compliance with QMS
• Support product change requests by reviewing and communicating the impact on finished goods, on order materials, and capacity plans
• Other duties as assigned

• Strong attention to detail
• Minimum 3 years of purchasing experience in a multi machine manufacturing environment
• Proficient with MRP/ERP systems (EPICOR) and Microsoft Office products
• First-rate communication skills and ability to interface with multiple internal departments at all levels of authority
• Analytical problem solver with a common sense and practical solutions orientation
• Ability to effectively and efficiently balance competing priorities
• Prior experience with Kanban and lean manufacturing desired
• Bachelor’s degree preferred
• Plastics manufacturing a plus

•  
• Address Level 2 support escalations raised by leadership, requiring in-depth troubleshooting and problem-solving.
• Manage Level 2 complexity requests received through Slack and ServiceNow, involving intricate system interactions and advanced solutions.
• Take charge of critical incidents, coordinating response efforts, and ensuring rapid resolution.
• Conduct thorough root cause analysis for incidents and issues, going beyond symptoms to identify and address underlying causes.
• Develop and implement alert and automation solutions to prevent recurring issues and optimize workflows.
• Efficiently resolve issues within defined Service Level Agreements (SLA), ensuring minimal downtime and impact on business operations.
• L2 support for Hybris platform, resolving complex commerce-related issues
• Future Scope: application releases to production environments, ensuring smooth transitions and minimal disruptions.
•  

• Respond to inquiries and resolve issues submitted through Freshdesk (Guest Account & Support Inboxes).
• Manage AppBot Reviews and AppFeedback Inbox on social media platforms.
• Handle Level 1 complexity requests received through Slack.
• Address "Who_Am_I" tickets, prioritizing sailings and resolving backlog issues.
• Troubleshoot data issues related to Guest Apps and Loyalty programs.
• Resolve Level 1 ServiceNow tickets efficiently.
• Conduct thorough QA testing for Digital Product Operations (DPO) owned products.
• Develop runbooks, onboarding guides, and other documents to support internal and external stakeholders.
• Work from the Command Center, actively monitoring system performance and identifying potential problems.
• Shift from reactive issue resolution to proactive problem anticipation and predictive maintenance.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Marketing Specialist
Schedule: 8:00 am – 5:00 pm EST, Mon-Fri
Salary Range: $900-1,500
Benefits: TBD

About the Company:

A global leader in radio remote control, engine and generator control panels and cloud-based monitoring and control solutions, we offer a diverse range of products and services that deliver unparalleled efficiency, productivity and safety benefits. 

About the Role:

The ideal candidate will support the creation, editing, translation, and publishing of diverse marketing materials such as datasheets, solution cards, flyers, and technical documents. They will also assist in translating marketing content into different languages, formatting and editing technical documents, and managing slide content for presentations. Additionally, the role will be responsible for social media management.

Responsibilities:

• Support the development, editing, translation, and publishing of marketing assets
• Facilitate translation of marketing materials into various languages
• Format and edit technical documents
• Maintain, edit, and create new slide content for the presentation library
• Assist with updating the marketing metrics dashboard and running reports using various marketing tools such as Google Analytics, Google Console, Ahref’s, and more
• Run monthly website technical audits and health reports
• Resize and edit photos as needed
• Support the creation of content and posts for social media
• Provide ad hoc project support as needed by other team members
• Learn the company's marketing and brand standards and practices and relate them to individual projects and activities

• Good organizational and time management skills
• Ability to manage deadlines across multiple projects effectively
• Strong writing and editing skills
• Proficiency in Microsoft Word, PowerPoint, and Excel
• Experience using Google Analytics, Google Search Console, or other reporting tools
• Experience using Canva, Photoshop, or similar graphic design program is helpful, but not required
• Experience creating social media posts and marketing graphics
• Three to five years of professional experience in a marketing role
• A college degree is preferred

Passion.io’s goal is to make the world more confident and passionate. We do this by empowering Creators to launch highly impactful mobile apps for a fraction of the cost. We are an international remote team of 70+ people, supporting 8,000+ Creators and 700k+ end-users from all over the world.

We have an exciting opportunity for an Onboarding Specialist to join our team. If you are an experienced professional with at least 1 year’s experience in a Customer facing role within a SaaS environment - we would love to meet you!

What you'll bring to the team

• 1+ years experience in a customer or client facing role (i.e. SaaS Onboarding, Customer Success, Account Management)
• 1+ years of hands-on experience supporting customer implementation and/or onboarding projects, preferably for a SaaS enterprise solution products or services
• Experience in dealing and maintaining relationship in the North America time zone
• Good communication skills - Fluency in English (verbal and written). 
• High level of customer engagement. 
• Empathy and customer centric approach
• Diligent, hard worker, and sales driven
• Customer first mentality; ability to empathize and build customer loyalty.
• Must be highly motivated and have a positive attitude
• Collaborative, solutions oriented, and comfortable with operating in an ambiguous environment and high growth business
• Problem solving approach
• Thriving when helping others and working in a dynamic environment
• Ability to work independently and manage multiple priorities

NOTE:  This is a part-time position which requires willingness to work 4 hours per day (Monday to Friday) in the North American time zone!!!

What you'll be working on

• Manage all aspects of the customers' onboarding process and track their progress
• Train customers in their use of the platform by leading coaching sessions, presentations, and answering questions via virtual call and email.
• Provide technical and consultative support to our customers on a daily basis via Zoom
• Provides platform and program good practices to add value to our product.
• Acts responsively, accurately and with attention to detail to customer by identifying their requests and acting upon their concerns
• Assist the Customer Success Team Lead with workflows and data for accurate tracking and reporting to different stakeholders.
• Act as an advocate in behalf on the customer and as an expert, offering in-depth and first hand understanding of their experience and product needs
• Investigation and troubleshooting of situations from creators
• Answering email and chats for some of our creators
• Collaboration with other departments
• Success for you means you have a great relationship with our creators whilst making sure they are happy with the platform and using it to achieve their goals.

What we offer you 

This is an exciting opportunity for someone who wants to help to advance the Allegis Group Operating Companies talent experience strategy and mission in the field. 

The Talent Experience Specialist is responsible for ensuring they are delivery is excellence by providing an exceptional experience through world-class service and consistent employment. 

The Talent Experience Specialist will manage the Consultant/Contractor experience throughout the duration of the assignment and will proactively manage communication related to essential job functions.  The Talent Experience Specialist is responsible for ensuring our consultants receive superior support in relation to all job-related questions, concerns, or issues. The Talent Experience Specialist will work with all appropriate Allegis Operating Company (OpCo) support teams to address Consultant/Contractor questions and requests. 

Your duties may include, but are not limited to:

• Introduce the Communities and Mobile App WIIFM to consultant – activate profile while on call
• Introduce Consultant/Contractor Care Survey NPS Program
  • Use script for Onboarding, Check-in and Offboarding Surveys
• Discuss open End Date Review, Job Inquiry, Refer a Friend Cases from Communities Site & Mobile App
• Partner with Talent Experience Team to drive service in supporting accounts.
• Weekly call with Talent Experience Team in US to stay on top of cases, consultant issues, etc.
  • Reinforce what is working well, address what is not
• Engage in monthly Service Touchpoints with the consultants
  • Use STP scripts
• Directing Consultants/Contractors to Communities within Connected when receiving referrals
• Communicate with peers by sharing “best practice” and providing accurate, thorough documentation on consultants in applicant tracking systems or other documentation tools (i.e Connected)
• Subject matter expert in the Talent Experience Program
• Utilizing Connected real-time to document all Consultant/Contractor communication

Responsible for accurate and complete responses to Requests for Proposals (RFPs) with strategically positioned responses and materials. Collaborate and coordinate with internal departments to maintain library of current and accurate content covering all areas of AireSpring business. Work with RFP Coordinator to develop specific responses to each individual RFP ensuring complete response to all questions. Coordinate outsourcing to individual departments and individuals for questions not covered in current response library. Schedule and coordinate regular content reviews with departments and subject matter experts to ensure the most thorough responses. Coordinate with Stop-Loss and Marketing on responses to Stop-Loss and audit questionnaires.
 
The incumbent is expected to communicate professionally with peers, supervisors, subordinates, vendors, customers, and the public, and to be respectful and courteous in the conduct of this position.
 
ESSENTIAL JOB FUNCTIONS:
 
Essential job functions include the following. Other functions may be assigned as business conditions change.
Own the RFP response process, ensuring questionnaire is complete, cohesive, and of the highest quality prior to shipping.
Coordinate with RFP Coordinator to maintain log of open RFPs and questionnaire needs
Contribute to and communicate the strategic direction of the RFP preparation and coordination by performing the necessary research of the client, industry, competition, etc.
Customize each RFP for the client's unique needs/Hot Buttons/Renewals (applying strategy).
Offer alternatives and suggestions based on client research to position AireSpring in a positive light.
Maintain comprehensive library of response content
Schedule and track tasks related to the RFP questionnaire process
Coordinate with RFP Coordinator for requests for information from departmental contacts with specific time lines to meet proposal deadlines
Organize and participate with departmental contacts as needed for planning, follow ups, scheduling and document preparation
Review RFPs with RFP Manager and RFP Coordinator to identify non-standard response needs and outsourcing requirements
Assist the departmental contacts with establishing response parameters for accuracy and consistency
Incorporate all relevant information into proposal making sure the content is compliant
Review, proofread and synthesize final proposal's content
Coordinate with RFP Coordinator to prepare and deliver final RFP for on-time submission
Assist RFP Coordinator and RFP Manager with follow-up requests
Track and update your manager on RFP's through the process
Analyze results periodically and inform manager of trends to improve outcomes based on organizational goals and priorities
Coordinate back up resources when there are conflicting deadlines, workload or priorities that require additional support and communicate that to manager
Maintain all electronic and/or hard copies of RFP files based on the companies retention policies
Contribute to the daily workflow with regular and punctual attendance
Establish and develop a "template" for standard responses and periodically update responses based on new organizational goals or priorities
 
 
JOB SPECIFICATIONS:
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
Minimum Education: High school diploma or GED equivalent plus four year college degree with a concentration in Communication, English or Writing preferred.
 
Certification(s) Required: None
 
Minimum Experience: Two years experience preparing proposals, agreements or other documents in a highly organized administrative environment in a complex environment with a focus on project management. Experience with Government and/or other Public Sector work preferred
 
 

Are you a social media savvy who loves creating captivating content and connecting with online communities? Do you have a flair for storytelling and a keen eye for design? If so, you might be the perfect fit for our dynamic team!

We are looking for a creative and experienced Social Media Specialist to help us grow our brand presence and engagement across various social media and Career platforms. You will be responsible for developing and implementing effective social media strategies, crafting engaging and on-brand content, and monitoring and analyzing social media performance. You will also work closely with other teams to ensure our social media efforts are aligned with our overall business goals.

To succeed in this role, you should have a passion for social media trends, a strong portfolio of successful social media campaigns, and excellent communication skills. You should also have a solid knowledge of social media platforms, tools, and best practices, as well as a creative and problem-solving mindset.

- Plan and execute social media strategies that increase brand awareness, engagement, and conversion.

- Produce and publish captivating content for various social media platforms, such as Facebook, Instagram, Twitter, LinkedIn, TikTok, and others.

- Manage and maintain the company's social media profiles and presence, ensuring a consistent voice and tone across all channels.

- Monitor and respond to social media conversations, trends, news, and feedback relevant to the brand, and engage with the audience in a timely and professional manner.

- Measure and report on social media performance, using analytics tools and insights to optimize content and strategy.

- Collaborate with cross-functional teams, such as marketing, design, and customer service, to support and enhance social media initiatives and campaigns.

- Research and stay updated on the latest social media trends, tools, and best practices, and propose innovative ideas for growth and engagement.

About Us

Join our dynamic influencer marketing team, where we connect brands with creative voices on platforms like TikTok, Instagram, and YouTube. We're looking for a Customer Support Specialist who thrives on engaging with influencers and resolving their queries with efficiency and empathy.

Role Overview

In this role, you'll be the primary support for our network of influencers, ensuring they receive timely and effective assistance. Your day-to-day will involve managing a high volume of communications and using available resources to solve problems independently.

Key Responsibilities

• Engage daily with influencers, responding to emails and direct messages with clear, concise, and friendly communication
• Independently address and resolve influencer inquiries, using available resources and information to find solutions
• Efficiently categorize, prioritize, and manage influencer queries to ensure timely responses
• Collect and relay influencer feedback to relevant teams to improve services and satisfaction
• Maintain accurate records of interactions, issues, and resolutions
• Inform influencers about policies, procedures, and best practices to help them navigate our services
• Collaborate with other teams to streamline communication and resolve complex issues

• Strong writer with good English skills, capable of composing clear and engaging messages
• Quick to identify and solve problems, making decisions with available information
• Able to handle a high volume of communications efficiently, with an eye for detail
• Understanding of influencers' needs and challenges, providing supportive and friendly assistance
• At least 1 year of prior work experience in a customer support role, demonstrating an ability to manage inquiries and resolve issues effectively
• Flexible and able to adapt to a dynamic environment, managing changing priorities effectively
• Available to work during Central European Time (CET) hours, accommodating our global influencer network

MedCore Solutions, Bizforce's medical division, is seeking for skilled WFH Rheumatology Medical Billers to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home permanently and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing. Upon your request our team of certified coders can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue-producing activities.

Responsibilities

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts, and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments, and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for the care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts

Other details:

Start Date: TBD

Schedule: 8 hours/day Monday-Friday; 40 hours/week

Days Off: Saturday & Sunday

Time zone: EST

Duration: Full-time Steady state

• At least 3-5 years of experience as a US Medical AR Specialist
• Knowledge of medical billing and coding practices
• Strong understanding of the healthcare billing process
• Familiarity with healthcare insurance plans and related policies
• Experience with HIPAA regulations
• Excellent communication and customer service skills
• Strong attention to detail
• Strong computer skills and experience with medical billing software.
• Amenable to work in any US time zones (graveyard shift)
• At least 1 year of experience in Physical Therapy billing
• Preferably with experience in Agile EMR

Key Results

• Reduce coding and billing error rate
• Achieve the target collections goals set and collections status report
• Reduced number of denials and complaints
• Achieve an accuracy rate of 99%
• Utilization of billing and coding software programs

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5
• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Our Commitment to delivering high-quality results for our clients and the only way to do that is by ensuring a rewarding, respectful, and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From Home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education

• Specialized Training

OPEN TO APPLICANTS BASED IN THE PHILIPPINES

Job Title: Paid Advertising Specialist

Location: Remote

Working Hours: TBC

Salary Range: $1500 per month

About the Company:

Support Shepherd is a dynamic and fast-growing company that specializes in headhunting top talent for international clients. We are seeking a highly motivated and talented Paid Advertising Specialist to join our team.

About the Role:

We are currently seeking an experienced Paid Advertising Specialist to join our dynamic team. This role involves developing, executing, and optimizing paid advertising campaigns across multiple platforms, with a focus on YouTube Ads, Webinar or Instagram Ads, and cold outbound strategies.

Responsibilities:

• YouTube Ads:Strategize, script, and launch compelling -YouTube ad campaigns tailored to our target audience, focusing on promoting our trading mentorship services.
• Conduct thorough competitor analysis to identify trends and opportunities for differentiation.
• Optimize campaigns for performance, including testing ad formats, targeting options, and bidding strategies.
• Other Ads (Webinar/Instagram): Develop and implement advertising campaigns for webinars and Instagram, designed to engage potential clients and convert leads into customers.
• Create captivating ad copy and visuals that resonate with our audience and communicate the value of our mentorship program.
• Utilize retargeting strategies to maximize conversion rates and ROI.
• Cold Outbound Strategies:Design and execute cold email and Instagram outbound campaigns to generate leads.
• Setup and manage domains/email warm-ups to ensure high deliverability and engagement rates.
• Establish and monitor key performance indicators (KPIs) for all campaigns, adjusting strategies as needed to achieve goals.
• Write persuasive copy for all campaigns and establish systems for scaling efforts efficiently.
• Explore and implement outbound strategies through Skool, Facebook groups, and direct messaging to expand our reach.

• Minimum of 2+ years of experience in paid advertising, particularly with YouTube Ads or media buying.
• Strong understanding of cold outbound strategies and experience in executing successful email and social media campaigns.
• Proficiency in ad scripting, competitor research, and campaign optimization.
• Excellent copywriting skills with the ability to create compelling ad copy that converts.
• Experience setting up domains/email warm-ups and tracking campaign KPIs.
• Ability to work independently and in a team environment, managing multiple campaigns simultaneously.
• Creative thinker with a data-driven approach to decision-making and scaling.
• Knowledge of trading and financial markets is a plus.

• A dynamic and supportive team environment.
• Opportunities for professional growth and development.
• Competitive salary and performance bonuses.
• Flexible working arrangements.

MySigrid is seeking a skilled and professional Bilingual Admin Support Specialist fluent in both Spanish and English to support our executive team. The successful candidate will play a crucial role in facilitating effective communication between the executive team and Spanish-speaking clients, partners, and stakeholders.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Requirements

As a minimum, we expect candidates to meet the following requirements:

• Fluency in both Spanish and English, with excellent written and verbal communication skills in both languages. 
• Proven experience as an executive assistant or similar role, preferably in a bilingual environment. 
• Strong organizational skills with the ability to prioritize tasks and manage time efficiently. 
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software. 
• Attention to detail and high level of accuracy in all tasks. 
• Ability to maintain confidentiality and handle sensitive information with professionalism. 
• Excellent interpersonal skills, with the ability to interact effectively with individuals at all levels. 
• Adaptability and flexibility to respond to changing priorities and deadlines. 
• Bachelor's degree or equivalent work experience preferred. 

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

What’s it all about?

The compliance-risk control framework includes financial crime compliance and regulatory compliance. Financial crime focus is on Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions & Anti-Bribery and Corruption (ABC), and on the associated Know Your Customer (KYC) and Know Your Customer’s Business (KYC/B) & Counterparty Due Diligence (CDD) obligations, including primarily but not limited to: -

•           On-boarding counterparty due diligence

•           Transactional monitoring

•           Sanctions screening

•           Suspicious activity identification, monitoring and reporting

What we expect of you, day to day.

• Develop an understanding of Visa Payments business operations and payment processes

• Identify and internally escalate actual or suspected sanctions matches, assisting and supporting other analysts within the team

• Ensure sanction queries are sent in a timely manner in line with our internal SLAs and deadlines set

• Identify trends and use data to suggest improvements to effectively resolve service issues, escalating appropriately.

• Assist with the development of management information in alignment with regulatory and internal policy/risk expectations

• Assist with the review of new controls to mitigate risks and reduce false positives to improve efficiency across the team.

And assist:

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.

• Ensuring the compliance risk control framework remains aligned with external legislation.

• Conducting and/or overseeing compliance monitoring reviews and audits.

• Promoting and providing advice on best compliance practice within critical business areas.

• Exemplifying the company values and promoting them in all areas of the role, within and without the function.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Elite is seeking a Billing Specialist to execute its Accounts Receivables processes. The Billing Specialist should understand the Invoice-to-Cash process, specifically as it relates to billing procedures. This position will work collaboratively to complete billing procedures, including project/contract setup, invoicing, processing credits and rebills, and review/validate for proper revenue recognition. The Billing Specialist will work to accomplish daily tasks given by their manager.

WHAT YOU’LL DO

• Deliver excellent customer service when interacting with customers (internal and external)
• Evaluate contract terms and verify information is appropriately reflected in the financial system
• Input accurate contract/financial information into the financial system regarding the revenue, payment, or other pertinent invoicing information per the contract
• Solve problems timely with precision
• Effectively manage customers and ensure all obligations and deadlines are met
• Actively seek process improvements that will bring accuracy and efficiency to the team and financial systems.
• Seek to automate manual processes wherever possible
• Participate in group discussions, foster a positive team environment, and present feedback to management

This primary role is to drive process improvement initiatives across Insurance domain. Work with Operations collaboratively to address client issues and present solutions, projects, progress to Global clients. Deliver projects as per the agreed frameworks (Agile) and governance model. Atleast GB certified • Ability to manage multiple stakeholders and have focused and quality interactions view to drive decisions and mitigate project risks. Sr GroupQuality is expected to lead mid to large scale Quality projects including all aspects like ideation, solution design, development and implementation, closure and benefit realization. The projects managed by the team are in-line with the organization’s priorities on themes like process improvement, operational excellence, automation, migration and restructuring.

As a Supply Chain Process Optimization Specialist, you will play a crucial role in enhancing the efficiency and effectiveness of our supply chain operations. You will be responsible for analyzing and improving various aspects of the supply chain processes to drive cost reduction, improve service levels, and increase overall operational performance. The successful candidate will work closely with cross-functional teams, leveraging data-driven insights and industry best practices to implement innovative solutions.

• Analysis of Current Processes:
  • Evaluate and analyze existing supply chain processes to identify areas of inefficiency, bottlenecks, and potential improvement opportunities.
  • Conduct thorough data analysis to understand performance metrics and key performance indicators (KPIs) related to the supply chain.
• Identify Optimization Opportunities:
  • Work closely with cross-functional teams to identify opportunities for process optimization, automation, and innovation within the supply chain.
  • Collaborate with stakeholders to understand their needs and requirements.
  • Evaluate and recommend the integration of new technologies, automation, and digital tools to optimize supply chain processes.
• Develop and Implement Optimization Strategies:
  • Design and implement strategies to optimize supply chain processes, including the use of technology, automation, and best practices.
  • Introduce and integrate new technologies and systems to enhance efficiency.
• Continuous Improvement:
  • Establish continuous improvement within the supply chain by implementing methodologies such as Lean or Six Sigma.
  • Monitor and assess the impact of implemented changes, making adjustments as needed to achieve ongoing improvement.
• Collaboration and Communication:
  • Collaborate with various departments and stakeholders to ensure alignment of supply chain processes with overall business objectives.
  • Communicate effectively with team members and management to convey optimization strategies and changes.
• Risk Management:
  • Identify and mitigate potential risks associated with supply chain processes to ensure resilience and continuity in operations.
  • Develop contingency plans to address unforeseen challenges.
• Data Management and Analytics:
  • Leverage data analytics tools and techniques to gather insights and make informed decisions about supply chain processes.
  • Utilize key performance indicators (KPIs) to measure and track improvements over time.
• Training and Development:
  • Provide training and support to supply chain teams to ensure the successful implementation and adoption of optimized processes.
  • Foster a culture of learning and adaptability within the organization.
• Compliance and Regulation:
  • Stay informed about industry regulations and compliance requirements, ensuring that supply chain processes adhere to legal and ethical standards.

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected

The Report Specialist will be responsible for helping us live up to our promise of fast report turnaround while making sure that report quality is not compromised by the fast delivery. This position will report directly to the Report Supervisor.

Key Responsibilities include:

• Review inspection reports that come in from the field to make sure they are prepared accurately and according to format
• Validate incoming inspection reports if they meet all the appropriate requirements
• Inform inspectors promptly in case of problems, and follow-up to make sure any discrepancies are corrected