Join the A-Team and experience the A-Life!

What Sales Support Administration contributes to Cardinal Health

Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfillment and adjustments.

Qualifications

• Graduate of Bachelor’s degree in any field.
• At least 2 years substantial work experience in stakeholder management in a Business Process Outsourcing organization
• Advanced customer service, problem solving and analytical skills is highly required
• Strong written and verbal communication skills
• Basic computer skills in Microsoft Office products
• Amenable to work in US hours and hybrid work modality

What is expected of you and others at this level

• Demonstrates and executes on knowledge and understanding of relevant business processes (organization and/or function-specific processes) at various levels to ensure successful completion of project, process, etc.
• Applies knowledge of the customer’s business and industry to develop optimal solutions.
• Ensures that customers have a positive experience; commits to meet or exceed customer expectations.
• Uses deep subject matter/functional expertise, influence and process skills to help internal/external customers and stakeholders identify and meet their high priority needs while considering cultural and diversity implications.
• Jointly develops practical implementation plans that consider cultural sensitivities with other accountable parties.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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A SNAPSHOT OF YOUR ROLE

We are looking for an OS&D Coordinator to enhance the delivery experience and to provide delivery execution solutions to our accounts

• Taking inbound and outbound calls for customers to handle service issues regarding their mobility device and or account
• Understanding customer business challenges.
• Developing the solution and designing the architecture to solve the customer need.
• Establishing business cases and helping customers choose our solution.
• Provide excellent customer service
• Take ownership until issue is resolved
• Coordinating with order writers, engineer and customer to provision orders timely.
• Handle all calls with courtesy and professionalism
• Research required information using available resources
• Manage and resolve customer complaints 
• Achieve Sales Target

A BIT ABOUT YOU

• Must have good communication skills - Preferred Berlitz score of C1, min accepted a B2.
• Typing of 25 words a min.
• Minimum 6 months exp in a BPO, preferred 1 year in an Inbound/Outbound Voice Process (pref with Sales/Unsell/Retention/CX) experience.
• Customer Service background
• Proficient in English
• Excellent verbal and written communication skills
• Active listening skills
• Organizational skills
• Sound judgement
• Flexibility and adaptability
• Resilience and the ability to work under pressure
• Interest to interact with people 

WHAT SUCCESS LOOKS LIKE

• High customer satisfaction.
• Excellent feedback from customers.
• Achievement of KPIs.

WHAT WE VALUE

We are proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life!

Your Role Purpose & Objective 

The role purpose is to enable effortless home improvement through supporting tradies to build and expand their businesses. 

Your role is to follow up on inbound enquiries that come from tradies that request more information about joining the hipages platform, communicate the key benefits of the web based advertising new customers will receive as a member of hipages. 

You know you are successful when you are converting a high volume of customers, meeting and exceeding targets and KPIs, you’re able to use your expertise on the hipages product to leverage higher sales conversion rates and revenue. 

How you will add value 

●  Meeting and exceeding daily, weekly and monthly KPI’s and sales targets (essential)

● Making a high volume of outbound / inbound phone calls (essential) 

● Explaining the key benefits of hipages with potential clients 

● Handling customers objections (essential) 

● Closing the sale and signing up new members 

● Developing and maintaining accurate product knowledge 

● Liaising with relevant internal departments to ensure that client’s needs are met

● Effective note taking on all client interactions and input into CRM system  

Functional Competencies 

● The Sales Experience: Proactively maintains own sales pipeline, driving personal sales to meet targets 

● The Service Experience: Speaks with genuine enthusiasm and confidence about the hipages brand and product, following the script 

● Sales Management Operations: Follows sales touchpoint process, adhering to QA process ● Sales Drive: Motivated to achieve sales goals and targets 

● Sales Resilience: Remains focussed on work when under pressure, showing an optimistic approach to work 

Behavioural Competencies 

● Communication: Speaks clearly and audibly, checking for understanding ● Relationship Building: Connects and develops rapport with others to build and maintain good working relationships 

● Planning / Organising: Plans and prioritises own tasks and activities to meet targets ● Commercial Acumen: Understands how hipages operates and makes money 

Your Experience 

● Experience in a phone based role taking a high volume of inbound calls, preferably in a sales environment. Preferred experience in working to sales targets and KPI’s. 

Who you will be working with 

● Working alongside a strong, established sales team 

Success Profile 

In the first 3 months, the successful incumbent is expected to have delivered: 

● Have built a solid understanding of the hipages platform and be able to use this knowledge to maximise sales conversion rates and revenue 

● Be competent with the CRM system and be able to use it to effectively manage your sales pipeline 

● Have a basic understanding of the hipages journey after they’ve signed up onto the platform

 ● Have a basic understanding of the Sales Policy and follow the outlined guidelines 

● Be an expert in selling the benefits of hipages to tradies 

● Have developed a basic understanding of the Licensing requirements for each state and use

 this knowledge to ensure we only let qualified tradies onto the hipages platform 

● Regularly met and exceeded weekly sales targets and KPI’s 

In the first 6 months, the successful incumbent is expected to have delivered: 

● Be an expert on the hipages platform and use this knowledge to leverage higher sales conversion rates and revenue 

● Be an expert in the CRM System and use it to maximise sales results 

● Be an expert in the Sales Policy and consistently follow the outlined guidelines

● Be an expert on the hipages customer journey for tradies after they sign up and be able to articulate this to tradies when needed 

● Be an expert on what Licenses are required in each state 

● Meeting and exceeding sales targets and KPI’s 

Join the A-Team and experience the A-Life!

This role is primarily responsible to provide day-to-day administrative support and coordination related to employee data management in compliance with the service level agreements, processes, policies, and procedures.

Responsibilities & Duties

• Perform intermediate to advanced tasks related to employee data management
• Ensure accuracy of all data processes and entered in HR systems
• Gather information and documentation from relevant stakeholders to assist in investigating and in resolving issues
• Escalate identified issues and concerns to the Team Lead for timely resolution
• Maintain current processes and incorporate documentation updates as required
• May assist with preparing reports as required

Qualifications & Requirements

Minimum Requirements:

• Bachelor’s degree or at least 2 years of relevant work experience
• Intermediate proficiency in MS Office tools  
• Basic knowledge and understanding of HR processes and procedures
• Experience working in an outsourcing, shared services, or similar model with compensation-related role or other similar functions is preferred
• Experience using Oracle, Workday, SAP, PeopleSoft, ServiceNow or other similar platforms and tools is preferred

Attributes: 

• Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) 
• Ability to maintain good customer relationship with the ability to initiate ways to improve customer experience (Customer Service) 
• Ability to effectively communicate within a varied audience and internal and external customers using different platforms. (Communication) 
• Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) 

Working Environment and Physical Demands:

-               Ability to work in shifting schedule / operating hours and business critical working days

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Job Description:

• To perform support & service sales in the accomplishment of the primary objective of the company in terms of sales and customer satisfaction.
• Assist in serving & monitoring customers via regular customer visits/front office activities to allow proactive identification and suggestion of opportunities in the team.
• Prepares quotations, coordinates quotes, provides customer service and manages customer accounts. 
• Support in the timely collection of sales and serve as a liaison between a company and its customers when necessary
• Responding to calls and emails, analyzing customer needs, and providing the necessary corrective measures.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

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Experience Level:

Job Family:

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

ESSENTIAL REQUIREMENTS

• Excellent communication and interpersonal skills

• Ability to work under pressure with a willing-to-learn and “can do” attitude

• Good organizing and planning skills

• Bachelor’s degree in Business Administration, Marketing or a related field (preferred)

• Knowledge of Salesforce and Oracle would be advantageous

• Proficient computer skills (MS Word, Excel, PowerPoint, Outlook)

• Fluent in English language essential (French and/or German language advantageous but not essential)

• Product Knowledge
  • Understand full range of Pro Sound speakers, electronics, microphone and mixer products and solutions.
  • Able to conduct the sales presentation and demonstration
  • Able to provide the technical specification(schematic, BOM, A&C spec etc) to the user or consultant(with the help of MKR/MKA with the help from BU and RSO).

• Salesmanship
  • To identify potential customers and projects in the market.
  • An independent contributor with strong interpersonal and communication skills.
  • To provide the quotation and commercial terms/conditions.
  • A good understanding of the competition in the market.
  • To gather market intelligent : Tender information, System requirement, Competitor Information and Budget for the project.
  • To provide pre-post sales support.
  • To liase and follow-up closely with Consultants & Partners.
     
• Administration Requirement
  • Use of SAP and CRM for quoting and project registration as well as forecasting.
  • Align with regional product marketing team in Singapore for all necessary topics.
  • To provide the weekly/monthly sales report.
  • Strictly follow the sales guidelines/compliance set by the management.
  • To achieve the sales quota assigned by the management.

This role primarily provides day-to-day administrative support and coordination related to the full knowledge management lifecycle and maintenance of the internal HR knowledge base. 

• Contribute in the creation and maintenance of knowledge and content following standard operating procedures and methodologies  

• Format HTML codes into knowledge articles 

• Perform analysis of content requirements and coordinate translation requests following the standard process set  

• Coordinate with global stakeholders on article creation and updates 

• Maintain knowledge assets and ensure clear, consistent, and unambiguous knowledge management repository  

• Conduct knowledge base system maintenance checks 

• Participate in testing before and after every system release 

• Assist in maintaining system performance records 

• Maintain historical records and reports of system usage, and knowledge articles inventory 

• May provide input and insight on employee feedback to support identification and execution of content-related project opportunities 

• May take part in projects related to research, creation, and maintenance of Knowledge Management resource materials 

• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution 

• Maintain current processes and incorporate documentation updates as required 

• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures 

• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues  

• Support selected simple process improvement initiatives to streamline processes 

The Sales position is responsible for revenue generation from new and existing customers within event portfolio in Informa Markets Philippines. This role will manage Sales to different tier customers depending on the market and brand context.  This team is critical to the business, as the key to our success is retention, growth and cultivating new business.

The Sales role will involve a combination of internal and external sales activity, meeting customers face to face and attending competitor events. He/ She will sell to valued existing customers, generate new business, and performance will be evaluated based on achieving revenue and new business targets.

The Sales will be expected to develop their awareness of the brand industry, building greater insight over time. Maintaining and strengthening the relationship throughout the year is an important focus, to develop an understanding of the customers’ needs and expectations from their attendance at the event. He/ She will understand the customers’ needs and articulate a compelling value proposition as part of the sale. They will have a significant role in supporting re-booking of customers at an Event, while also providing support as a guest re-booker for other brands.

Job Responsibilities:

• Meet or exceed revenue target for assigned accounts through sales (digital, booth, sponsorship/ advertisement, and fully integrated packages)
• Sell to existing/ lapsed customer accounts with engaging conversations and compelling proposals while guiding them through buying process
• Prospect and close new business opportunities inside and outside of existing client base through cold calling and follow-up calling
• Leverage understanding of customer buying trends to help develop Sales plans and approaches
• Execute on assigned Sales campaigns, against accounts, products, and revenue targets, in line with sales plan
• Support the on-site re-booking of existing customer accounts, in line with at event account allocation and sales targets
• Maintain accurate pipeline, sales activity, and customer information within Salesforce (CRM system)
• Distribute customer insight and marketing information to marketing team
• Manage the handing over of sale information and customer requirements (via Salesforce) to the event Operations and Brand teams

We are currently looking for a Sales Operations Manager who is dynamic, data-driven, and results-oriented to join our team. Your main responsibility will be to optimize our sales processes and work closely with the Sales Performance Manager to drive sales. Furthermore, you will identify opportunities through data analysis to improve overall sales performance.

Responsibilities:

• Collaborate with sales teams to streamline processes and improve sales productivity.
• Analyze sales data to provide insights and recommendations for performance improvement.
• Use data to drive team performance and identify individual opportunities
• Manage and optimize CRM systems to support sales and reporting needs.
• Work closely with cross-functional teams to align sales objectives with broader company objectives.
• Develop and maintain sales performance metrics and KPIs.
• Conduct regular sales forecasting and analysis to support strategic planning.
• Schedule and manage sales training programs to enhance team skills and effectiveness.
• Assess and improve sales technology stack to support sales automation and efficiency.
• Provide regular reports and updates to leadership on sales operations performance.

• Working closely and cross-functionally in the Merkle | Cardinal Path Team, the Resource Coordinator plays a pivotal role in helping to maintain internal business operations.
• This position requires a general technical background, business knowledge and strong time management skills.
• The ability to manipulate data within reporting tools is required. It is important for this person to possess excellent people skills to routinely interact with others within the Resource Management department and organization.
• Maintains accurate and up-to-date administrative tasks and system updates relating to supply and demand.
• Actively engage in pre-delivery resourcing bookings and tasks, participating in Resource Management & Department team meetings.
• Accomplishes business objectives by improving, maintaining, and enforcing resourcing processes and procedures.

A SNAPSHOT OF YOUR ROLE

We are looking for an OS&D Coordinator to enhance the delivery experience and to provide delivery execution solutions to our accounts

• Taking inbound and outbound calls for customers to handle service issues regarding their mobility device and or account
• Understanding customer business challenges.
• Developing the solution and designing the architecture to solve the customer need.
• Establishing business cases and helping customers choose our solution.
• Provide excellent customer service
• Take ownership until issue is resolved
• Coordinating with order writers, engineer and customer to provision orders timely.
• Handle all calls with courtesy and professionalism
• Research required information using available resources
• Manage and resolve customer complaints 
• Achieve Sales Target

A BIT ABOUT YOU

• Must have good communication skills - Preferred Berlitz score of C1, min accepted a B2.
• Typing of 25 words a min.
• Minimum 6 months exp in a BPO, preferred 1 year in an Inbound/Outbound Voice Process (pref with Sales/Unsell/Retention/CX) experience.
• Customer Service background
• Proficient in English
• Excellent verbal and written communication skills
• Active listening skills
• Organizational skills
• Sound judgement
• Flexibility and adaptability
• Resilience and the ability to work under pressure
• Interest to interact with people 

WHAT SUCCESS LOOKS LIKE

• High customer satisfaction.
• Excellent feedback from customers.
• Achievement of KPIs.

WHAT WE VALUE

We are proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life!

This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and post-acceptance activities in compliance with the service level agreements, processes, policies, and procedures.  

• Work with guidance to manage all activities relating to pre and post-hire activities, ensuring employees receive appropriate resolution promptly and all necessary follow-up is carried out in line with all legislation and AECOM policy
• Able to multi-task and work on more than one issue simultaneously ensuring the prioritization of  urgent requests
• Responsible for the accurate and timely resolution of all queries, ensuring  issues are escalated for timely resolution as required
• Develop and maintain excellent relationships with customers and  stakeholders, ensure communication is effective and informative
• Provide guidance and support to customers for queries relevant to appropriate pre and post-hire activities
• Ensure the highest level of customer service is maintained at all times
• Responsible for ensuring confidentiality is maintained at all times
• Responsible for ensuring quality standards are met and maintained  - ensure all work is done to a high standard and that appropriate audits are undertaken as required
• Responsible for ensuring compliance with service-level agreement, processes, policies, and procedures
• Responsible for ensuring adherence to audit and regulatory requirements both internal and external (i.e GDPR, AECOM Privacy Policy, and SOX) ensuring the Company is compliant and risks are mitigated
• Responsible for ensuring adherence to standard protocols for electronic personnel file management and document storage
• Ability to work in HR systems including Workday, SmartRecruiters, and Employee Center including (Self Service, Knowledge Base, and Case Management) utilizing training aids and DTPs
• Basic understanding of company policies to be able to interpret and explain company policy and not solely have to rely on the vocabulary in the FAQ documents to resolve related inquiries
• Contribute to the SOP/DTP maintenance process by identifying opportunities to improve current processes, escalate for discussion and decision
• Contribute/Provide insights to continuous improvement initiatives by initiating improvement ideas and/or participating on CI project team to optimize processes
• Provide input into the completion of incident reports to enable effective issue investigation and continuous improvement

• Escape the ordinary and start your career journey with us.

• Embark on a fulfilling and engaging career with BSA Solutions Inc.
• Earn between PHP23-25K + generous benefits + personalized learning and development

This is a full-time, permanent, day-shift, office-based in Cebu City.

About BSA Solutions

We are a talent outsourcing company with offices in the Philippines and Malaysia. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace. We are a family. We create a satisfying work environment, one that you'll look forward to coming to every day. A place where the best and brightest minds meet to build a community of successful companies.

About the Role

We are looking to recruit a Sales and Social Media Coordinator for our client in Australia. You will help support their digital marketing and sales.

Responsibilities
•  You will be handling the social media content in Facebook and Instagram, keeping posts updated, and basic image creation.

•  Website editing, page creation and editing, regular blog posting

•  Maintenance of product catalogue on ecommerce website including pricing

•  Maintenance of product catalogue on Google Ads

•  Maintenance of product catalogue on Meta Business Centre Commerce (Facebook and Instagram)

•  Maintain and add to the Mailchimp database

•  Assist with Mailchimp campaigns

•  Help implement new Zendesk features including articles and chat functionality

•  Future) Manage incoming sales leads via Zendesk messaging and chat.

• Bachelor's Degree in Marketing/Digital Marketing or relevant experience
• Knowledgeable in Social Media Content Creation and Social Media Content
• Good communication skills
• Knowledgeable in Scheduling (Hootsuite),
• Basic Graphic Design skills (Canva), Basic Google Analytics experience and Basic Google Ads experience (merchant centre spreadsheet)
• Experience in E-Newsletter experience (Mailchimp)
• Excellent organizational skills (Asana)
• Attention to details

• Sales experience a bonus

BSA SOLUTIONS INC. OFFERS:

• Clear career progression and leadership opportunities based on merits.
• Amazing, close-knit, and collaborative team.
• A comprehensive financial rewards and benefits that exceed market standards and the requirements of the Philippines Labor Law.
• A comprehensive HMO benefits package for you and one dependent from the start date, including medical coverage with a private room, life, accident, and disability insurance.
• Regular progress checks and continuous coaching and mentoring to help you map out your development plan.
• A broad selection of exciting and engaging social events to embrace as a vibrant BSA Community.
• Psychologically safe environment for you to develop your skills and talent consistent with BSA values; and
• Frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say.

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, origin, or any of the characteristics protected by applicable law.

I.                    JOB TITLE – Sales and Marketing Representative

II.                   JOB SUMMARY

The Sales and Marketing Representative leads the development and implementation of the organization’s advertising strategies and activities. He or She must guarantee that marketing operations are successful in reaching the management’s goal.

III.                 DUTIES AND RESPONSIBILITIES

1.       Develop and implement effective sales and marketing strategies to promote the company’s NCLEX-related services.

2.       Identify and pursue new business opportunities by contacting potential clients, attending industry event, leveraging professional networks.

3.       Establish and maintain strong relationships with clients and industry partners, ensuring their needs are met and addressing any concerns or issues that may arise.

4.       Prepare and deliver engaging presentations to prospective clients, highlighting the benefits and features of the company’s offered services.

5.       Collaborate with the Sales and Marketing Manager to set and achieve monthly and annual sales targets.

6.       Monitor market trends, competitors, and client’s feedback to inform and adjust sales strategies as necessary.

7.       Maintain accurate and up-to-date records for sales activities, marketing collaterals, client interactions, and other relevant data using monitoring tools.

8.       Coordinate and assist with internal teams, including customer support and operations, to ensure seamless service delivery and client satisfaction.

9.       Participate in ongoing training and professional development to maintain knowledge of industry trends, best practices, and regulatory changes related to the company’s business process.

IV.               

QUALIFICATION

4.1   Educational/License/Certification

·       Graduate of Business, Marketing, Entrepreneurship courses or any relevant degree

4.2   Experience

·       At least 6 months to 1 year of sales or marketing experience

4.3   Skills

·       A team player with a customer – oriented approach

·       Outstanding communication and interpersonal abilities

·       With sales and/or marketing experience or another similar role

·       Knowledge of marketing techniques and principles

·       Basic understanding of market research techniques, statistical and data analysis methods

·       Excellent knowledge of MS Office1

4.4   Others

·       Amendable to attend events around Cebu City or Visayas area

·       Amendable to work on Saturday and Sunday (if an event falls on weekend)

·       Amendable to render overtime (if an event last beyond office hours)

·       Willing to be handle other roles such as customer care assistant and other roles related to sales and marketing

What We Offer?

· Competitive Salary Rate

· Company Incentives

· Divisional Incentives

· Performance Incentives

· Perfect Attendance Incentive

· Paid Trainings

· HMO Card upon regularization.

· Positive workplace culture

· Growth and advancement within the company

· Company-sponsored social events and team-building activities

The Sales Specialist are the client’s primary point of contact. Their main duties include managing service inquiries, generating lead sales by providing exceptional customer service ensuring potential clients become our loyal customers, identifying, and assessing customer needs to achieve satisfaction.

III. DUTIES AND RESPONSIBILITIES

1. Comprehensive Customer Support: You will be the first point of contact for our valued customers. It will be your responsibility to address their inquiries and concerns promptly and effectively, ensuring that each interaction leaves them satisfied and confident in our services.

2. Achieving Monthly Sales Targets: As part of our results-driven team, you will actively contribute to the achievement of our monthly sales targets. Your dedication, persuasive skills, and product knowledge will play a vital role in reaching and exceeding these goals.

3. Qualification and Requirement Assessment: Through attentive listening and careful questioning, you will assess the qualification and specific requirements of clients in relation to the applications or services they are interested in. This information will enable you to provide accurate and tailored recommendations to meet their individual needs.

4. Promoting Products, Services, and Assistance: Alongside addressing inquiries, you will also proactively promote our products, services, and additional assistance options that could benefit our clients. By showcasing the value and benefits of our services, you will help drive customer engagement and increase satisfaction.

5. Complaint Resolution and Follow-Up: Dealing with complaints effectively is crucial to maintaining positive customer relationships. You will handle any customer complaints with empathy, patience, and professionalism, swiftly providing appropriate solutions and alternatives to the situation. Additionally, you will ensure timely follow-up to guarantee customer satisfaction and resolution.

IV. QUALIFICATION

Graduate of any Business, Marketing, Entrepreneurship courses or other equivalent.

Background with customer service or sales is a plus.

Typing Speed of 40 words-per-minute with 95% accuracy,

Good verbal and written communication skills,

Customer service oriented and keen to details.

Must be willing to undergo training.

Must be willing to work onsite in Cebu City

Company Name: IPASS Business Processing Services Inc.

Set Up: Day Shift - Office Based - Full Time

Work Location:UnitG-14 Sampaguita Suites 4J Bldg General Maxilom Avenue, Cebu City

Job Types: Full-time,

Salary: From Php15000 per month

Benefits:

Company events

Opportunities for promotion

Paid training

Promotion to permanent employee

Schedule:

10 hour shift

Day shift

Monday to Friday

Supplemental pay types:

13th month salary

Commission pay

Overtime pay

Performance bonus

Sales: 6 months to 1 year (Preferred)

Customer service: 6 months to 1 year (Preferred)

The Client Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.

Key Responsibilities include:

• Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.
• Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice
• Helps our clients to use our online platform, and encourage them to try out its many useful functions 

We are seeking a dynamic and results-driven individual to join our partner team at CloudQwest Solutions. As an IT Solutions Sales Manager, you will be responsible for driving the sales of IT solutions and services to meet revenue targets. This is an exciting opportunity for someone with a strong background in IT sales and a passion for driving business growth within the IT industry.

Responsibilities

• Develop and implement sales strategies to drive revenue growth and achieve sales targets
• Build and maintain strong relationships with key clients and partners
• Identify and pursue new business opportunities, including lead generation and prospecting
• Collaborate with internal teams to develop customized solutions for clients, based on their specific needs and requirements
• Prepare and present sales proposals, presentations, and contracts
• Negotiate and close sales deals, ensuring customer satisfaction and retention
• Monitor market trends, competitor activities, and industry developments to identify opportunities and threats
• Provide regular sales reports and forecasts to management

• Bachelor's degree in Business Administration, Marketing, Information Technology, or related field
• At least 5 years of experience in IT solutions sales, with a proven track record of achieving sales targets
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients and partners
• Strong business acumen and strategic thinking
• Experience in selling IT solutions and services, such as software, hardware, cloud services, or IT consulting
• Knowledge of current IT trends and technologies
• Proven ability to negotiate and close sales deals

Job Description:

Forecasting
 Support the Head of Commercial Philippines with inputs for an accurate sales forecast
 Responsible for the accuracy and currency of data in CRM tools (Salesfore)
Offers & Sales
 Responsible for Sales campaigns for assigned accounts as per her/his mandate, including
achievement of financial objectives (Gross margins, Down and final payment collection)
 Support the preparation of winning offers with accurate sales inputs-capture plan, sales
strategy, strategic paper, win price, drivers to customer satisfaction based on market
knowledge
 Negotiate and conclude contracts within the delegated mandate
 Escalate for approval to the relevant management any deviations to the policies beyond the
delegated mandate
 Responsible for timely payment collection
Marketing & Communications
 In coordination with the region, develop new marketing tools and materials to answer to
local market developments
 Develop and conduct exhaustive market research analysis (EMS, O&G and Mining)
 Take lead in organizing events to support strategic objectives
 Gather and monitor customer fleet evolution (including pre-owned entries and exits)
 Analysis of competitors; marketing and sales initiatives, fleet evolution

 Participate to the Front Office team (Clear & Efficient Front Office) for the assigned accounts
Customer Satisfaction
 Responsible for the identification and measurement of all Sales drivers of Customer
Satisfaction for the assigned accounts
 Responsible for the continuous improvement of Customer Satisfaction with regards to Sales
activities for the assigned accounts, in line with the Regional Customer Satisfaction Plan
Business Development
 Support implementation of AH or Regional Business Development initiatives. Provide return
of experiences.
Compliance
 Apply Airbus Helicopters Ethics & Compliance policy at all times
 Contribute to BDSI Files preparation as required
 Collect “Know Your Customer / AML “ inputs on time for proper assessment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

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By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

KONE Philippines is embarking upon an exciting growth phase and as such we are seeking a Sales and Operations Planning (S&OP) Team Lead to join our Delivery Operation team in Rockwell, Makati Philippines office.

He/she will drives and supports Front Line (FL) planning activities across New Business Solutions and Modernization, resulting in the agreed and aligned sales plan, installation resource plan, materials plan and financial forecast. S&OP Team Lead is accountable for S&OP process performance in terms of plan accuracy, cross-functional participation and proactive decision making by all stakeholders.

He/She is the expert go-to person for FL/Area/Global staff for all S&OP content, process, data and tools. Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.

What will you be doing?

• Provide analysis of product mix trends, forecast accuracy root causes to identify forecast improvements, and lead time trends against assumptions used for the forecasts.

• Accountable for implementing and maintaining the process by training, coaching, influencing, and supporting all projects.

• Preparing meaningful, decision-making material for monthly Executive Meeting (incl. regional demand plan consolidation, mix/trend analysis, risk and opportunity identification, financial scenario analysis, explanation of historical variation to plan for all projects)

• Support Delivery Operations team

• Resolves any planning related master data inaccuracies or issues

• Ensures that order book is updated by the operations team

• Drive the In-Process Review (IPR) meeting with all stakeholders, prepare analysis after IPR review and forecast cost updated in SAP

• Pro-actively to liaise with Operations, Sourcing, CSE and Finance to understand the Risk and Opportunities of IPR selected projects. Also agreed on corrective actions, define responsibilities and deadlines, and share learnings

• Focus on all milestones planning by networks level, IPR status and financial impact, Cash to Cost, Project Costing by Networks and RE level (Actual + Commitment cost vs. Forecast) and take necessary action to close the gaps

• Ensures that other order booking absolutes have been met and quality of required deliverables is adequate for order booking

• Validate the Supporting Documents from Project Admins and Sales

• Installation resource planning - Collaborates with Project Managers by optimize installation resource utilization (sub-con, labour and tools) by preparing capacity and solving imbalances with Operations & Sourcing (Front Line, Area and Global)

Are you the one?

• Candidate must possess at least a Bachelor’s Degree, Professional Degree in Finance, Accountancy or equivalent.

• Minimum of 4 years of experience in financial analysis and forecasting role in a multinational working environment

• Prior working experience implementing cross functional processes.

• Proficient in Microsoft Application especially MS Excel and SAP.

• Demonstrated effective interpersonal and communication skills to effectively communicate with every level of the organization.

• Excellent problem-solving and analytical skills with written, verbal and interpersonal communication skills, especially in English

• Able to work independently with minimal supervision and meet tight deadlines

What do we offer?

• Career progression in opportunities within a global organization

• Total reward elements that engage and motivate our employees and help us make KONE a great place to work

• Comprehensive learning and development programs covering a wide range of professional skills

• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

Note: Candidates must be a resident of the country location.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

Hi! We’re Smartsourcing, looking for an Inbound and Outbound Sales Representative who can work with us full-time and on-site!

Where?

We would need you to be or have the following:

• Proven experience in a sales development or inside sales role is a plus
• Excellent communication and interpersonal skills
• Self-motivated with a strong desire to achieve and exceed goals
• Familiarity with CRM software and sales prospecting tools
• Resilient attitude and ability to handle rejection positively
• Quick learner with a passion for staying informed about industry trends
• We are hiring for a positive attitude and capability. You understand that a Sales Development role takes a lot of resilience. Being a “superstar” over the phone is non-negotiable, and likely, you have successfully secured meetings with C-suite executives from the ASX 500 in previous roles
• Experienced in cold calling and VoIP

Hi! We’re Smartsourcing, looking for a Sales Development Representative who can work with us full-time and on-site!

Where?

We would need you to be or have the following:

• Proven experience in a sales development or inside sales role is a plus
• Excellent communication and interpersonal skills
• Self-motivated with a strong desire to achieve and exceed goals
• Familiarity with CRM software and sales prospecting tools
• Resilient attitude and ability to handle rejection positively
• Quick learner with a passion for staying informed about industry trends
• We are hiring for a positive attitude and capability. You understand that a Sales Development role takes a lot of resilience. Being a “superstar” over the phone is non-negotiable, and likely, you have successfully secured meetings with C-suite executives from the ASX 500 in previous roles
• Experienced in cold calling and VoIP

• The ideal candidates are responsible for selling the company's products immigration/migration/ study visa services) by identifying potential clients, educating prospects on products through calls, and online presentations through webinars, and providing existing customers with exceptional support.