The Good Meat Sales associate is responsible for selling and executing  our channel sales plans through customer  management , channel development activities and selling capabilities. 

Talent Outsourcing Channel Solutions is a reputable outsourcing company known for its exceptional customer service solutions. We are currently hiring Customer Service Representatives to join our team in Bacolod. As a Customer Service Representative, you will be responsible for providing excellent customer support and ensuring customer satisfaction.

Responsibilities

• Handle inbound customer inquiries
• Assist customers in resolving product or service-related issues
• Provide accurate and timely information to customers
• Escalate unresolved issues to the appropriate department
• Maintain thorough and accurate customer records
• Deliver exceptional customer service in a professional and courteous manner

• Prior experience in a customer service role, preferably in a call center or BPO setting
• Excellent communication skills, both verbal and written
• Ability to handle customer inquiries and resolve issues effectively
• Strong problem-solving and decision-making abilities
• Ability to work in a fast-paced environment and multitask
• Strong attention to detail and accuracy
• Ability to work in a team and collaborate effectively
• Flexibility to work in rotating shifts, including evenings and weekends

LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Position: Sales and Operations Administrator

Work Hours: 40 hours per week (approximately 2 pm–11 pm Central Time, Monday–Friday or Tuesday–Saturday) 

Type of Contract: Independent Contractor

Pay Range: 750 USD per month

Duties and Responsibilities:

• Respond to potential customer inquiries via email, phone calls, text messages, and virtual meetings
• Hold sales calls to explain the value we provide and walk clients through the process of planning bar service for their event. 
• Manage employee scheduling and records; prepare event details for staff;
• Maintain company data, including HR data, employee certification data, and inventory.
• Prepare customer shopping lists and other client-facing communications; send them accurately and on time.
• Manage social media platforms.
• Manage the company email address.

• At least 1 year of experience in sales or a similar position (CRM, invoicing, or client calls).
• Experience with Microsoft Office Suite (Excel, Word, PowerPoint), CRM, or Airtable is a plus
• Ability to speak, read, and write fluent English
• Personal computer and ability to take or make phone calls during set hours (to be agreed upon, but will need to have overlap with US afternoons and evenings)
• Ability to meet deadlines, stay organized, and complete tasks with minimal oversight

• Annual equipment allotment
• Yearly bonus (13th-month pay) if successfully hitting metrics

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Sales Development Representative 1

Work Hours:  8am to 5pm Mountain Time

Pay Range: 800 - 1500 USD

Type of Contract: Independent Contractor

Responsibilities:

● Advancing leads through the sales pipeline.

● Setting up sales qualified appointments.

● Effectively communicating our company's services.

● Building and nurturing relationships with prospective clients.

● Gathering relevant information about clients.

● Providing prospective clients with comprehensive knowledge about our products and services to demonstrate value and benefits.

● Keeping up a stellar performance by meeting department KPIs and SLAs.

● Fluent in English and proficient in writing and grammar.

● 1+ years of experience in over-the-phone customer service or sales.

● The ability to articulate thoughts clearly and effectively.

● A high level of integrity, autonomy, and self-motivation.

● Proficiency in Google Apps and Tools (IE: Gmail, Drive, etc.)

● Experience with door-to-door sales or cold calling.

● Ability to take direction and meet quotas.

● Capability to overcome objections and roadblocks.

● Proficiency in managing repetitive tasks.

● Willingness to be coached and to accept and act on feedback.

This role is perfect for an experienced Customer Service Representative who desires to be part of a rapidly growing company that has a diverse team all around the world.


Company Profile:

Our client brings greater business efficiency and value to self-storage operators by automating the lien to auction process. Using an AI-enabled SaaS solution, they simplify the cumbersome task of managing delinquent tenant accounts from notification and advertisement through to auction.

Since launching in 2020, our client has emerged as a trusted partner in self-storage, bringing the benefits of automation to a rapidly growing commercial real estate sector.

Our client operates in the Self-Storage Real Estate prolific industry. The market counts more than 65,000 Locations across the US. They provide an automation solution that provides value to self-storage operators in several meaningful and proven ways. Automating the payment collections to avoid the lien process risks, maximize revenues, payments, reduction of bad debt and overall consistent tenant collection reminder experience. They currently automate the liens for clients located across all states. Their company is growing fast, is building up its talented leadership team to maximize quality growth and leadership in the marketplace.

Overall purpose and responsibilities of the role:
The Customer Service Representative will play a crucial role in ensuring the satisfaction and success of the customers, you will be main responsible in providing exceptional support, address inquiries and resolve issues using Zendesk to enhance the overall customer experience.

Duties & Responsibilities:


1. Customer Support: Respond to customer inquiries promptly and professionally via various channels, including email, chat, and phone, utilizing Zendesk as the primary support platform.Assist customers with product-related questions, technical issues, and general queries.Provide step-by-step guidance on software usage, features, and troubleshooting, leveraging Zendesk's features for efficient issue resolution.

2. Issue Resolution: Investigate and analyze customer issues to identify root causes and provide effective solutions, using Zendesk's ticketing system to manage and track customer cases.Collaborate with the technical support team to escalate and resolve complex technical problems, documenting the resolution process within Zendesk.

3. Product Knowledge: Maintain a deep understanding of our SaaS products and stay updated on new features and updates, updating Zendesk's knowledge base for customer self-service.Educate customers on the benefits and capabilities of our software, utilizing Zendesk for creating and sharing relevant documentation.

4. Customer Education: Conduct product demonstrations and training sessions for customers to enhance their understanding and utilization of our SaaS solutions, leveraging Zendesk for scheduling and tracking training sessions.Develop and update knowledge base articles and tutorials in Zendesk for self-service customer support.

5. Customer Feedback: Actively gather customer feedback and insights to share with the product development team for continuous improvement, using Zendesk surveys and feedback tools. Advocate for customer needs and preferences within the company to drive enhancements to our SaaS offerings, with Zendesk as a central platform for feedback aggregation.

6. Documentation: Maintain accurate and detailed records of customer interactions, issues, and resolutions in Zendesk, ensuring data integrity and accessibility for future reference.

7. Cross-functional Collaboration: Collaborate with sales, marketing, and product teams to ensure a cohesive customer experience throughout the customer lifecycle, utilizing Zendesk integrations to streamline communication and information sharing. Provide insights to the sales team based on customer interactions to support upselling and retention efforts, with Zendesk as a central repository for customer information.

Skills & Qualifications:

• High School diploma is required; bachelor’s degree is preferred.
• Minimum of 4 to 5 relevant experience in customer service, preferably in Saas or technology-related industry.
• Proven 3 years of experience using Zendesk.
• Familiarity with CRM software and support ticketing systems
• With technical aptitude and the ability to quickly learn and understand software applications.
• With customer-centric mindset with a passion for delivering exceptional service.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced and dynamic environment.

LOOKING FOR FILIPINOS OR PHILIPPINE-BASED CANDIDATES

Position: Sales Development Representative

Work Hours: Mon to Fri, 9AM – 5PM EST|9PM – 5AM Philippine time

Pay Range: $1000 per month, plus up to $1000 monthly performance-based bonus

Look-Alike Account and Contact Identification

• Identify “look-alike” accounts to those already successfully advertising with Wellput.
• Work with our lead gen team to identify appropriate contacts for each account.

• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

New In-Newsletter Account Review Process

• Accounts currently sponsoring email newsletters. 
• Review and analyze newly identified accounts advertising in newsletters from our lead gen team, updating their status in the system as either Approved: Needs Contacts, Declined Account, Prospected, Client, Need to see the newsletter, or Lead is too old.
• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

Previous In-Newsletter Account Review Process

• Accounts currently sponsoring email newsletters, who we had previously reached out to but haven’t heard back.
• Review and analyze previously identified accounts advertising in newsletters from our lead gen team, checking their status in our CRM system, and updating their status in the system as either Approved: Needs Contacts, Declined Account, Prospected, Client, Need to see the newsletter, or Lead is too old.

• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

Contacts Loaded into Wellput’s System

• Hand over approved contacts from the “Contacts” sheet to Wellput for uploading into the Outreach system.
• Delete uploaded contacts from the “Contacts” sheet.
• Collaborate with Wellput to ensure seamless integration of contacts into the system.

• Has at least two years of relevant work experience
• Excellent communication skills, both verbal and written.
• Familiarity with CRM systems and outreach tools.
• Strong attention to detail and ability to follow a systematic process.
• Ability to meet weekly deadlines and work efficiently in a fast-paced environment

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other dep

Monthly Salary: PHP 21,000

• At least 6 months BPO experience
• healthcare experience a plus
• Excellent communication skills (both verbal & written) and detail oriented.
• OK to work on night shifts, with overtime whenever needed

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : CUSTOMER SERVICE REPRESENTATIVE

Work Hours : Flexible working days with 2 days off, 8am-5pm (1 hour break), UK timezone

Holidays : TBD

Pay Range : $800-1,500 USD per month

Duties and Responsibilities:

• Communicate with customers via online platform Zendesk logged in as info@theturmeric.co, and responding via email, live chat and social media.
• Provide customers with expert help and advice on the full product range and be able to knowledgeably describe the incredible benefits of the product range. (Basic templates provided).
• Proficiently resolving product or service problems such as order/subscription queries, delivery issues, transaction problems/issues; determining the cause of the problem; explaining the best solution to the customer to solve their problem and provide a timely follow-up to ensure the outcome is to their satisfaction.
• Work with the TTC team to help develop ideas and initiatives to support a first-class customer experience.
• Share insights with the TTC team regarding customer needs and feedback, actions and remedies.
• Building a positive and happy relationship with all TTC customers by communicating with them following the TTC Brand guidelines.

Written

• Minimum 1 year of experience
• Good to Excellent Communication and written Skills
• Good problem-solving and analytical skills.
• Excellent Computer/digital/smartphone literacy.
• Knowledge of CRM or Customer Service Platforms such as Zendesk. (Training can be provided)
• Ability to remain professional and considerate with customers and with a willingness to go the extra mile to help.
• Fun, optimistic, and happy with a bright outlook.
• Reliable and flexible, ability to work in a team and independently.
• Effective Communication: The customer is always right, offer a positive can-do approach to the customer
• Technical knowledge: You will likely need to know a bit of Technical/industry knowledge to effectively solve problems.

About the job

Reporting to the Sales Team Leader, this Associate role's main responsibility is to ensure an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. He/she also ensures satisfied customers, develop and execute sales steering and selling the IKEA way.

Your assignment

• You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations;
• You ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers;
• You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet;
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience;
• You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.

Why BirdEye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com

What You'll Do

As a Sales Development Representative you will drive Birdeye forward by generating and qualifying a high-quality pipeline for our SMB or Mid-Market team. Sitting at the top of our sales funnel, you will have the opportunity to create a great first impression for prospective clients and effectively articulate the value proposition of Birdeye. By using strategic research and a technology suite, you will identify, nurture and qualify new leads to generate well researched, qualified meetings for our Account Executive team. You will be a part of a collaborative sales culture dedicated to innovation and the development of its team members, while maintaining a fun and rewarding atmosphere. As a valuable contributor to the SDR team, you will have growth opportunities into upper sales positions.

Responsibilities

• Create a lasting and positive first impression of Birdeye for our prospects
• Become an expert at articulating our value proposition to anyone who asks (or who doesn’t ask)
• Create successful cold calling and email campaigns targeting new prospects
• Partner with our account executive team to help generate meetings, build sales pipeline and drive deals
• Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator
• Manage prospecting status, data integrity, and forecasting in Salesforce
• Identifying champions and key stakeholders within target accounts
• Meet all key performance metrics and goals on a weekly and monthly basis
  

• You have a bachelor’s degree or equivalent practical experience
• 1-2 years of experience, preferably in a B2B or SaaS sales environment
• Drive to succeed and be promoted
• Excellent written & verbal communication skills
• Highly organized and able to adapt to changing priorities
• Exceptional listening skills combined with the ability to synthesize information

Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

Logistics Team Leader

Coordinates shipping and receiving in a Littelfuse manufacturing location. Collects data on inbound and outbound processes and timelines so that products can be processed efficiently and timely. Reviews freight and transportation rates to keep costs down where possible.

About the job:

• Coordinates shipping and receiving of inbound materials and/or outbound goods from a manufacturing location. (40%)

• Maintains shipping records to track arrival and departure times. Data collected can be used to ensure that goods are passed through in an efficient manner. (30%)

• Collects distribution channels metrics for analysis. (30%)

• Other duties as assigned.

About you:

• College Graduate or equivalent

• Five to seven years of related working experience

• Previous experience supporting logistics

• Proficient in MS Office

• Strong communication skills

• High attention to detail

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values – Customer Focus, Integrity, Innovation, Teamwork, and Results Driven – support us on our mission to improve the safety, reliability, efficiency, and performance of our customers’ products and systems.

We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day.

We offer a competitive salary package and a variety of benefits, including Medical, Life, Disability, and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position: Sales Representative

Work Hours (Client): 9 am to 5 pm EST, Monday to Friday

Work Hours (MNL): 10 pm to 6 am MNL Time, Monday to Friday

Pay Range: $800 to $1,200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

We are a software company. We built the product. It is now time to build a sales process and team. The client is doing sales for the company and needs to build a team that will be helping them out to make deals.

Duties and Responsibilities:

• Search for potential leads
• Lead generation
• Respond to clients through calls and emails
• Conduct Sales calls

• 3+ years of sales experience

• Experience with Microsoft Office and Google Workspace is required
• Good communication and written skills
• Experience working with EU and US clients (Big plus)
• Experience with the healthcare industry (Big plus)

WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements:

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired. 

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

About Ofload

Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry

In Australia, currently 30% of trucks drive empty and a further 50% are under utilised amounting to mass efficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 100, removed nearly 5 million empty kilometres from our roads and planted over 11,000 trees to offset our carbon footprint in partnership with One Tree Planted.

In 2022, we supercharged our growth through the acquisition of logistics experts CIA Logistics, raised $60m in Series B funding and were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry.

About the Role

This is a remote position which opens to candidates based in Philippines, covering the late hours for the Australian Customer Service Team.The role is responsible for the shift starts 5am-1pm (Australia Timezone ) = 3am-11am (Philippines timezone, until 7th April then 2am to 10am)

What You'll Do

• Develop and manage relationships with existing customers
• Support the Operations team at Ofload in the daily business
• Handling inbound queries via phone, email, live chat and social media
• Proactively contacting our carriers to confirm delivery status and obtaining necessary paperwork
• Listening and engaging with customers directly, to understand their needs, continually providing updates with a customer first approach
• Ensuring all communication is accurate and of a high standard.
• Record and modify customer information on our database
• Verifying proof of deliveries to ensure they meet specific requirements and communicating to carriers in circumstances where they need to be rejected
• Data entry, ad-hoc administrative tasks when needed

What You’ll Bring

• A driven and flexible approach, embracing our values
• Exceptional communication skills, fluent English
• Highly organised, self motivated with excellent attention to detail
• Customer Service experience preferred
• Proficient at using data software, including MS Excel
• Demonstrate initiative, with the ability to multitask and prioritise in a fast paced environment
• We are growing and you will be someone who is comfortable with change in a fast paced environment.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you
• Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.

• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements:

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired. 

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

WHAT IS YOUR ROLE:

This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support associate work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment.

A successful Technical Support associate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, Team needs and delivers the highest level of client satisfaction.

WHY DO WE WANT YOU:

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO:

• Educating customers and users on how to use the partner’s products and services.
• Escalating bugs or issues with our web and mobile apps to the partner’s development team and following up with the users once the issue is resolved.
• Identify trending issues and report them to the team.
• Ability to handle email and chat support simultaneously.
• Follow up with users who provided an unsatisfactory customer service rating.

• 2+ years of technical support experience: Preferably supporting customers via email and chat.
• Experience in providing technical support: installing and uninstalling apps from phones and computers.
• General knowledge of how web-based and mobile apps work.
• Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations.
•  Ability to thrive in a dynamic and evolving environment – must be adaptable.
• Metrics-driven and proven ability to handle a high volume of customer interactions. 
• Strong conflict resolution skills and even temperament in challenging situations.
• Native or near-native written and spoken English.
• Ability to properly understand and convey tone via written communications.
•  Creative problem-solving skills.
• Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations.
• Loads of empathy – you genuinely care!
• Proactive attitude and ability to work with limited supervision.

Plus Requirements

• Support the team by executing initiatives and collaborating on projects.
• Take initiative and identify areas of opportunity that you can contribute to help the team as it grows.
• Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life.
• Flexible work schedule.
• Passion for Customer Experience.
• A proven ability to work remotely as part of a team but also with little direction is highly desired.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES.

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Inside Sales Appointment Setter

Working Hours : Monday to Friday 9am to 5pm Mountain Time/CST

Salary Range : 800-1000 USD plus commission

Holiday : TBD

DUTIES AND RESPONSIBILITIES:

• Lead Generation: Conduct research to identify potential clients in need of staffing solutions. Utilize various resources, including databases, social media, and industry-specific platforms.
• Outreach and Prospecting: Initiate contact with decision-makers and hiring managers through phone calls, emails, and other communication channels to introduce our staffing services and gauge their staffing requirements.
• Appointment Scheduling: Set up appointments for our staffing consultants to meet with key decision-makers and present our staffing solutions.
• Lead Qualification: Evaluate potential clients based on predetermined criteria to ensure they align with our target market and have staffing needs that match our services.
• CRM Management: Efficiently manage and update lead interactions and appointment schedules using our CRM system to ensure accurate and organized data.
• Collaboration: Work closely with the staffing sales team to align appointment setting strategies with overall sales goals and marketing initiatives.
• Follow-up: Engage in regular follow-up communication with prospects to nurture relationships, address any questions or concerns, and convert potential clients into scheduled appointments.
• Performance Metrics: Meet or exceed weekly and monthly targets for the number of appointments set and the conversion rate of leads to appointments.
• Industry Knowledge: Stay updated on industry trends, market demands, and competitor activities to effectively position our staffing solutions and services.
• Continuous Improvement: Seek feedback, actively participate in training sessions, and adopt best practices to enhance appointment setting techniques and achieve higher success rates.

• Proven experience as an Inside Sales Appointment Setter in the staffing industry or a related field.
• Excellent verbal and written communication skills, with the ability to build rapport and convey value effectively.
• In-depth knowledge of the staffing industry, including an understanding of job roles, hiring practices, and workforce challenges.
• Proficient in using CRM software and other sales tools for lead management and appointment tracking.
• Self-motivated, goal-oriented, and capable of working independently to achieve targets.
• Ability to adapt to dynamic market conditions and changing client needs.
• Strong attention to detail, organization skills, and the ability to prioritize tasks.
• Previous experience with applicant tracking systems (ATS) is a plus.
• High school diploma or equivalent; additional education in sales or marketing is advantageous.

LOOKING FOR FILIPINO APPLICANTS CURRENTLY RESIDING IN THE PHILIPPINES!

Position: Sales Representative

Work Schedule: 40 hours per week, following Eastern Time Zone

Pay Range: 800 to 1,000 USD per month

Key Responsibilities:

• Identify and qualify leads through various channels, including cold calling, email outreach, and networking
• Conduct appointment setting, sales presentations, and demonstrations to showcase the benefits of our services
• Build and maintain strong relationships with clients to ensure customer satisfaction and retention
• Negotiate and close sales deals to meet or exceed sales targets
• Collaborate with the sales team to develop and implement effective sales strategies
• Stay updated on industry trends and competitors' activities to identify new business opportunities

• With at least 2 years of relevant experience in sales in a similar position
• Proficiency in using LinkedIn Sales Navigator, Apollo.io, Google Suite, CRM (e.g., Pipedrive), and basic knowledge of AI functionality within these tools or with common ones like Chat GPT will also be helpful. 
• Excellent communication and presentation skills
• Strong negotiation and closing skills
• Self-motivated, friendly, and target-driven

Hi! We’re Smartsourcing and we're looking for a Sales Admin Associate who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

• The ideal candidate will develop relationships with key accounts to maximize revenue and client retention. You act as a consultant by developing account strategies that provide the greatest opportunities to drive revenue.

Responsibilities

• Provide general sales support (needs analysis, data review, and product demonstrations)

• Serve as the customer advocate and liaison for product management and development

• Prepare periodic forecasts and progress updates toward sales goals

• Assess client's profile on what services they are best qualified to sign up

• Schedule meetings and presentations with prospected clients

• Communicate with clients through phone call, email, or chat to offer or explain the services the company offers

• Build rapport with clients and manage negotiations

• Assist clients in securing personal documents needed

• Ensure to hit monthly sales target

• Build and promote strong and long-lasting professional relationships with the clients

• Perform other duties as assigned

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Sales Representative (Full-time)

Salary: 1000-1500 USD/month (depends on skills and years of experience)

Working Hours: TBD

About the Company:

We are a buyer engagement platform. We offer the ultimate sales tool for small businesses chasing big deals. Create collaborative digital spaces that centralise everything in one place.

Responsibilities:

• Present and demonstrate our products and services to potential clients through cold calling (approximately 500 dials per week).
• Book interested clients for a demo meeting with one of our in-house sales representatives.
• Build and maintain relationships with clients that are based in Europe and US.
• Meet and exceed sales targets.
• Collaborate with cross-functional teams to ensure customer satisfaction.

• Prior experience in high quality and sophisticated sales, preferably an experience with calling small business owners that are in Information Technology Services and Consulting and Software Implementation Services.
• Proven track record of achieving sales targets.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Must have a strong work ethic and want continuous growth.