Total 487 Senior Executive senior manager job vacancies in The Philippines

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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
 

About the role:
As a Technical Solution Consultant you will work with leading edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, identify the functional solution, propose new solutions, troubleshoot functional and performance related issues, interacting with engineering groups and training clients on applications along with providing technical development support to
our major banking clients.

What you will be doing:

• Design system Integration, Functional Design, propose new business and design logic, develop complex modules, define Java/API standards/design/develop reusable modules, troubleshooting functional and performance issues through working alongside the technical lead and support center to manage production incidents.

• Interacting with product managers and users to define requirements and modifications

• Participating in software design meetings to determine technical requirements

• What you will need:

What you will need

• At least 10 years of experience as an IT Technical Solution Consultant

• Strong background with Java, API, Cloud, Open Database

• Good to have experience with FIS Switch and Backoffice product framework

• Sound knowledge in development using Java, API, C++, Cloud Architecture

• Must have led or participated in defining and implementing business solutions for multiple projects in software development and client implementations

• Experience with end-to-end systems development life cycle and standards

• Proficiency in solutions design and requirements definition disciplines

• A bachelor’s or Master's degree in computer engineering, computer science or other related disciplines

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Flexible working arrangement ang schedule.

• Regional exposure and be part of a learning environment.

• A voice in the future of fintech

• A flexible and collaborative workspace

• Competitive salary and benefits including medical insurance and

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Roles & Responsibilities

• Commercial business partnering
• Sit with Country Associate Commercial Finance Director to work out client commercial deals, strategic pitch alignments, fee proposals /commercial development.
• Prepare and analyze commercial templates and RFPs and review for client commercial agreements/contracts;
• Control contracts to ensure agreed terms are compliant with Groupe policies;
• Commercial strategy, design thinking, and problem-solving
• Drive controls on client commercials along with timely actions.
• Proactively identifying areas to maximize value and profitability by driving commercial analysis
• Work with the business to identify key risks and opportunities and ensure these are mitigated
• Assess risks involved with new initiatives, ensure deadlines are met and be ready to handle rush pitch requirements.
• With support from FP&A, provide analysis to the Business Leaders and provide insight into opportunities and risks.
• Strategizing for improving profitability by training on Margin management and commercial control
• To implement the commercial SOPs and ensure adherence.
• Quarterly client-level profitability reports; including adhoc cluster profitability simulations as requested,
• Resource/time-project reconciliation
• Client Fees and Contract Management, Monitoring, and Reporting
• Leads client audits.
• Other business unit or client-related ad-hoc reports as requested.
• Support the Country ACFD in other commercial finance initiatives.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

WHAT YOU WILL DO:

• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)

• Interacts with product managers and/or users to define system requirements and/or necessary modifications.

• Participates in software design meetings and analyzes user needs to determine technical requirements.

• Write technical specifications based on conceptual design and stated business requirements.

• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.

• Completes documentation and procedures for installation and maintenance.

• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.

• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.

• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

• Other related duties assigned as needed.

WHAT YOU WILL BRING:

• at least 5 years overall experience in Development; at least 2 years in ServiceNow Development.

• Strong knowledge in ServiceNow Administration and configuration.

• Strong knowledge in Scripting within ServiceNow including Client scripts, Business rules, Script includes, UI Policy, Notifications, UI Actions and Access controls.

• ServiceNow Development , ServiceNow integration experience

• Must be willing to work on a mid shift (4:00PM - 1:00AM)

• Must be willing to work on a Hybrid setup (twice a week onsite); Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA).

• College Undergraduates / Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Knowledge and working experience with implementation/customization in ITSM modules.

• Work experience in developing Service Catalogs

• Work experience in working on automations and integrations in ServiceNow with API’s and others

• Working experience in implementation of ITBM , ITOM, ITCM within ServiceNow is an added advantage.

• Good communication skills

• Ability to work with stakeholders and come up with technical requirements and design.

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development

• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma

• Knowledge of banking practices, regulations and operations within assigned line(s) of business

• In-depth understanding of design patterns and their application

• Fluency in developing and understanding sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts

• Willingly and successfully fulfills the role of teacher, mentor and coach

• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL DO:

• Drives issue resolution by making critical decisions that may impact multiple clients’ processing.

• Proactively investigates known and unknown error conditions and follows prescribed error correction procedures when they apply.

• Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment.

• Maintains peak performance at full capacity for all systems.

• Follows new/improved work procedures where appropriate, tests and implements program and/or systems changes, responds to processing problems and exercises sound judgment to make client impacting processing adjustments.

• Recognizes abnormal processing conditions and makes appropriate response decisions.

• Follows escalation procedures when appropriate to resolve errors in a timely manner.

• Makes use of available documentation to resolve errors and identifies/implements documentation gaps.

• Recognizes and implements/automates process enhancements.

• Monitors and responds accordingly to an array of system and application generated messages.

• Responds in a timely manner to questions and requests from incoming calls and incident tickets.

• Proactively maintains contact with clients and serves as client advocate to internal organizations.

• Analyzes problems/trends with client systems and applications and takes steps to avoid recurrence.

• Works on internal and external projects of various sizes, complexity.

• Contributes to existing and develops new solution approaches to the IT environment.

• Other related duties assigned as needed.

WHAT YOU BRING:

• At least 3-6 years of experience as Service Desk Technical Support (L2/L3 Support)

• Hybrid setup and must be willing to report to the office twice a week. Office location is at Ecoplaza Bldg, Magallanes, Makati

• Must be willing to work on night shift and shift schedules if needed

• Experience in Citrix Troubleshooting

• Experience in Active Directory

• Experience in MS Exchange Server

• Experience in Server Troubleshooting

• Experience in Desktop Troubleshooting

• College Undergraduates and Non-Bachelor's Degree holders are welcome to apply

• Demonstrated knowledge of FIS products and services, financial services industry and mainframe and/or open systems operating systems

• Knowledge of clients objectives/business priorities and FIS role in achieving

• Ability to effectively use production control tools and resources encompassing mainframe, open system processing, processor link/Connex software, ATM’s, environments

• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Ability to persuade and influence others on the best approach to take

• Ability to multi-task, deal with predefined deadlines

• Flexibility, versatility, dependability, positive outlook, strong work ethic

• Resourceful and proactive in gathering information and sharing ideas

• Ability to analyze all system processing delays, failures and errors to determine the appropriate action necessary for resolution

• Ability to use troubleshooting applications and tools for first and second level issues

• Ability to use and reference system related documentation

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Be part of the team that does FIS Payments product implementation in Asia. The team is composed of people doing BA, QA, PM, PMO and Development roles for Asia clients.

What you will be doing :

• Design, code, test, implement, maintain and support applications software that is delivered on time and within budget.

• Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards.

• Provides application software development services or technical support typically in a defined project.

• Develops program logic for new applications or analyzes and modifies logic in existing applications.

• Codes, tests, debugs, documents, implements and maintains software applications.

• Maintains, tests and integrates application components.

• Makes recommendations towards the development of new code or reuse of existing code

• Ensures system improvements are successfully implemented.

• Demonstrates an understanding of FIS systems and the financial services industry.

• Analyzes requirements and translates business requirements into product designs.

• Writes technical specifications and other forms of documentation.

• Suggests technical alternatives and improves/streamlines processes and systems.

• Completes project assignments and special projects commensurate with job expectations.

• Conducts planning, analysis and forecasting activities to plan projects and tasks.

• May participate in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations.

• May provide leadership and/or guidance to other technical professionals.

• Other related duties assigned as needed.

What you bring

• 5 years and up experience C, C++, SQL and Unix

• 5 years Payments experience. POS, Switch, ATM, Card Management etc.

• Knowledgeable with FIS product such as IST and Cortex.

• Strong analytical skills

• Organizational and time management skills required (ability to juggle multiple priorities at a time)

• Self-starter with proven ability to work independently

• Good oral and written communication skills

• Strong problem-solving skills

What we offer you

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What You Will Need:

• At least 5 years of experience working as Database Administrator for MS SQL

• Must be willing to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg., Makati City (near Magallanes MRT Station, EDSA)

• Must be willing to work on a morning shift (6am to 3pm); with On-Call Assignment Monthly

• Non-Bachelor's Degree holders and College undergraduates with relevant experience are welcome to apply

• Maintain backup and recovery process, including disaster recovery performance and tuning of database and application.

• Experience in performing and managing database copy.

• Knowledge of database backup and retention schedules and policies.

• Experience in copying database and storing it at the destination.

• Able to perform database recovery.

• Able to coordinate with support team for DB drive expansion and data reclamation.

• Support quarterly and yearly Disaster Recovery activities for database as part of regulatory compliance.

• Able to handle the DB patching on large scale servers, able to analyze and provide enhancement in patching process.

• Independently analyze, solve, and correct issues in real time, providing end-to-end problem resolution.

• Set up and optimize high-availability and clustering solutions. Hand on experience on SQL Always ON with Log shipping.

• Good understanding of the delivery of SQL in Azure, particularly SQL Managed Instances

• Good understanding of T-SQL programming

• Capacity planning and monitoring database growth.

• Able to perform point in time recovery.

• Deploy, configure and manage on premises databases and cloud based database service like AWS and Azure.

• Stay updated with latest trends and advancement in on premises and cloud DB technologies and contribute to improving database practices within the organization.

• Knowledge on Vertitas Netbackup, Service Now would be an added advantage.

• Experience in project management methodologies is desired including ability to estimate, plan, manage and communicate activities/deliverables of a mid-size project plan, i.e., a plan that affects a single system or product family and uses multiple resources

• Working knowledge of at least one database management system or a proven ability to learn new technologies and use that knowledge effectively

• Effective communication and team skills with an ability to cooperate, present to and participate with peers/team members

• Basic knowledge of operating systems and systems administration concepts

• Personal commitment to stay current with latest technology concepts

• Good problem solving, analytical and critical thinking skills

• Identifies and resolves less clearly defined problems using established procedures and/or protocols as guidelines.

What You Will Be Doing:

• Meets commitments and provides excellent customer service at all times with internal and external clients.

• Provides status reports (written and/or verbal) that are detailed to tasks and difficulties encountered – enables managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.

• Ensures issues resulting in customer outage is escalated appropriately through TSG management.

• Assists application groups with design development that meet current and future business requirements:

• Participates in logical design process of strategic projects and responsible for the physical design/implementation.

• Provides specific direction on infrastructure design to support applications.

• Participates as a member of development support team on projects.

• Follows and meets project timelines and deadlines.

• Provides maintenance of physical database:

• Creates physical database objectives following established standards and processes employed by database team.

• Enforces database standards and follows up on inconsistencies.

• Performs routine reviews of databases and systems to ensure acceptable levels of performance.

• Reports problem performance areas and recommendations for improvement.

• Follows up on recommendations and actively pushes for implementation as appropriate.

• Understands and applies database concepts such as database definitions, parameters, database component placement, reorganization, access methods and security definitions.

• Works with capacity planning, operations, application developers and other TSG teams on database performance and access issues.

• Provides 24/7 support of production database environments.

• As primary administrator, provides on call support as needed for on-call issues with database environments and provides follow up and permanent resolution for reoccurring issues.

• Implements backup/recovery procedures to protect integrity of data in database environment.

• Actively manages backups along with other database administrators to ensure processes are successful and we can recover as a result.

• If necessary, participates in recovery of databases and assists with disaster recovery testing and documentation.

• Other related duties assigned as needed.

What We Offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
 

About the role:
As a Technical Solution Consultant you will work with leading edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, identify the functional solution, propose new solutions, troubleshoot functional and performance related issues, interacting with engineering groups and training clients on applications along with providing technical development support to
our major banking clients.

What you will be doing:

• Design system Integration, Functional Design, propose new business and design logic, develop complex modules, define Java/API standards/design/develop reusable modules, troubleshooting functional and performance issues through working alongside the technical lead and support center to manage production incidents.

• Interacting with product managers and users to define requirements and modifications

• Participating in software design meetings to determine technical requirements

• What you will need:

What you will need

• At least 10 years of experience as an IT Technical Solution Consultant

• Strong background with Java, API, Cloud, Open Database

• Good to have experience with FIS Switch and Backoffice product framework

• Sound knowledge in development using Java, API, C++, Cloud Architecture

• Must have led or participated in defining and implementing business solutions for multiple projects in software development and client implementations

• Experience with end-to-end systems development life cycle and standards

• Proficiency in solutions design and requirements definition disciplines

• A bachelor’s or Master's degree in computer engineering, computer science or other related disciplines

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Flexible working arrangement ang schedule.

• Regional exposure and be part of a learning environment.

• A voice in the future of fintech

• A flexible and collaborative workspace

• Competitive salary and benefits including medical insurance and

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the team:

As part of the Regional Testing team, you will work with Experienced Payments Testing Professionals that are strategically located in India, Philippines, and Australia. You will work for a leading Australian banking client that is seeking to simplify, modernize, and digitize its switching and merchant processing solution under FIS’s managed service offering.

About the role:

As a Software Test Analyst, you’ll test and perfect the fintech products that will change the way people around the world pay, bank and invest. This critical role involves establishing compliance processes with your team and implementing a quality maturity roadmap for each IT functional area.

What you will be doing:

• Reviewing functional and design specifications to ensure full understanding of individual deliverables.

• Identifying test requirements from specifications, map test case requirements and design test coverage plan (Test Strategy/Test Plan)

• Developing, documenting and maintaining the functional test cases and other test artefacts like the test data, data validation and harness scripts

• Developing, maintaining and upgrading manual or automated test scripts, utilities, simulators, data sets and other programmatic test tools required to execute test plans

• Executing and evaluating manual or automated test cases and report test results

• Performing usability testing for total system performance, reliability, scalability and security

• Organizing and maintaining the test script library

• Working closely with technical and non technical resources for quality of delivery and ensure all outputs are aligned with key project success metrics

• Effectively communicates testing activities and findings in oral and written forms

• Assisting in the release process and with improving and automating the process

• Holding and facilitating test plan/case reviews with cross-functional team members

• Identifying any potential quality issues per defined process and escalate potential quality issues immediately to management

• Isolating, replicating and reporting defects and verifying defect fixes

• Complying with all FIS policies and procedures

• Other related duties assigned as needed.

What you will need:

• At least 10 years of background with software testing for Banking and Payments clients

• Must have background with transaction switching or Payments Testing experience (eftpos, card schemes MCard etc.) and has worked with Banking and Payments Industry.

• Must have experience in testing using stubs and simulators

• Must have experience in Schemes Certification testing using EMV

• Must be familiar with ISO8583 message processing & Switch – Payments processing.

• ISTQB Foundation Software Testing certification

• Proficiency in quality management methods, tools and technologies.

• A bachelor’s in computer science, information systems, business administration or other related discipline, or the equivalent experience

Added bonus if you have:

• Experience in the following Applications: IST/Merchant Account & Settlement (MAS), IST/Clearing (CLR), Data Navigator, Connex &/or Webpay/Digipay

• Experience in the following Tools/Sims: Test Rail, Jira, FINsim

• Background with POS & ATM

• Background working with Australian clients is a big plus

What we offer you:

At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Enhance your knowledge with Payments Testing working with Industry expert clients under Financial Services

• Inclusive and diverse work environment

• Flexible working arrangement and schedule

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Business Systems Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You’ll work as part of a team with a major client and must be a self- motivated, proactive, and out-of-the-box thinker.

What you will be doing:

Working on a major project with a key client you will be involved in:

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.

• Identifying strategies as well as improvement opportunities while also reengineering processes for greater efficiency

• Conducting tests to ensure changes made by programmers are correct.

• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

What you will need:

• At least 10 years of experience as Business Systems Analyst for software implementation or configuration projects.

• Experience with Payments and Banking softwires

• Sound Knowledge of the financial services industry with experience in switching and payments, including knowledge of the AS2805 or ISO8583 standards

• An understanding of the end-to-end systems development life cycle

• A relevant tertiary qualification in computer science or IT, or significant proven equivalent work experience

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Enhance your skillset in the Payments industry and work with a leading Fintech firm.

• Flexible working arrangement and working schedule

• Conductive and collaborative work environment and perform a role on a regional capacity

• Competitive salary and benefits including medical insurance and employee share scheme

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Overview:

As a Senior Systems Analyst, you will be responsible for the effective management, configuration, training, and customization of a subset of the company’s applications and technologies for both employees and external business partners. You will assess company-wide sales and operational needs to drive and implement business initiatives. In addition, you will actively search, creatively design, and implement effective methods to enhance and recognize performance related to relevant applications and technologies.

Job Overview:

As a Senior Systems Analyst, you will be responsible for the effective management, configuration, training, and customization of a subset of the company’s applications and technologies for both employees and external business partners. You will assess company-wide sales and operational needs to drive and implement business initiatives. In addition, you will actively search, creatively design, and implement effective methods to enhance and recognize performance related to relevant applications and technologies.

Duties and Responsibilities:

• Serve as a liaison between the business community and the IT organization to understand and provide technical solutions that meet user’s needs
• Analyze and document business process and system workflows from gathered requirements such that they can be interpreted and executed by developers and quality assurance team members
• Lead and participate in requirement gathering, prototyping, unit testing, user acceptance testing, and user training
• Provide front-line support by owning client communication, tracking support issues, and ensuring that service level agreements are met
• Evaluate systems to ensure that they are addressing business requirements and needs, making recommendations to leadership when needed
• Conduct complex, important work under minimal supervision and with wide latitude for independent judgment
• Assist in the business process redesign and documentation as needed for new technology.
• Assist in establishing processes, user experiences, and data-based perspectives while documenting requirements
• Perform other duties as assigned.

Must-have Skills/Qualification:

• Bachelor’s Degree in Information Technology, Science or Engineering
• Minimum 5 years work experience in Information Technology and business process management
• Prior software development experience required, preferably in one or more programming languages.
• Proficient level of SQL skills
• 2+ years’ experience with CRM applications (Microsoft Dynamics Sales is an asset) with strong knowledge of administration, customization, automation, and reporting.
• Advanced level Microsoft Suite skills
• Proven ability to utilize the SDLC methodology to deliver technical solutions.
• Strong spoken and written communication skills, with the ability to differentiate to various audiences.
• Proven ability to analyze issues and problem-solve in a fast-paced environment.
  
• Ability to work on multiple projects simultaneously.
• Proactive, detail-oriented, performance-driven team player
• Ability to adapt easily to changing business needs and dynamics.
  
• Ability to accommodate a flexible schedule including travel and after business hours work from time to time.
  

Preferred Skills/Experience:

• Experience in software development life cycle management, Agile and Scrum experience
• Experience and knowledge in Dynamics CE, Dynamics 365 Finance and Operations, Document Content Management systems, and Power Platform
• Experience and knowledge of BI and Reporting
• Financial services or land management industry experience.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary: Provide production support during batch cycle (high severity tickets). Handle triage tickets for investigation of issue. Will be supporting existing IBS Core Banking system. Enhancement of existing applications in a service delivery perspective (focus on reliability).

What You Will Be Doing:

• Provides technical support activities for a software production processing environment.

• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.

• Detects, diagnoses and reports related problems.

• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.

• Creates and maintains complete documentation relative to the support of application software.

• Provides twenty-four hour support for applications and supporting software.

• Provides consultation to internal users with regard to software capabilities and use.

• Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.

• Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.

• Plans and supports application specific disaster recovery activities including development and maintenance of documentation.

• Conducts production support validations/certifications and accepts turnover from development.

• Provides standardized operational reporting metrics to business as well as information technology management.

• Monitors and maintains product availability, capacity and performance for products based on defined service level.

• Provides support to the application security functionality and related administrative and audit services.

• Participates in change management reviews, confirmation of changes implemented and validate associated documentation.

• Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation to primary 24hour on-call role, responding within prescribed response times.

• Other related duties assigned as needed.

​

What You Will Bring:

• Must have skills/tools/experience: Batch production support, IBM mainframe, JCL, CICS, COBOL

• Nice to have skills/tools/experience: IMS, DB2, Deposit system, Core Banking system

• More than 4 years of relevant work experience

• Must be amenable to work on shifting schedules

• Must be amenable to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (Near Magallanes MRT Station, EDSA)

• Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels

• Requires a working knowledge of applications and utilities used by supported products

• Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems

• Ability to demonstrate interpersonal and teambuilding skills and manage conflict

• Ability to understand and apply concepts

• Ability to analyze and solve problems using learned techniques and tools including escalation practices

• Skilled use of Microsoft Office package and related software applications is required

• Team skills, including the ability to establish and maintain effective working relationships

• General business skills, industry knowledge, financial management and planning skills

• Strong analytical, statistical and problem solving skills

• Ability to utilize judgment in decision making process and decisions related to job tasks

• Strong organizational skills and ability to handle multiple tasks and meet deadlines

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

What We Offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As a Senior UX Designer at Balsam, you'll be reporting directly to the UX Design Manager, and will be responsible for independently driving UX Design projects and supporting cross-functional teams in producing highly innovative and engaging digital experiences. In this role, you will excel at using customer feedback, UX best practices, and competitive analysis to determine appropriate user journeys. You must be innovative, maintain a solution-first attitude, be user-centric, and work collaboratively with cross-functional partners. You will be expected to work and collaborate very closely with Product, Marketing, Engineers, UI, and Brand teams. You will also work with cross-channel leaders to meet Creative, eCommerce, Marketing, Brand, and business objectives.

What you'll be doing:

1. ​​​​​​Partner with product managers to hypothesize, test, and measure customer growth and success of the product.
2. Break down complex & ambiguous problems into sophisticated solutions
3. Partner closely with engineers to build and deliver high-quality digital products
4. Translate your hypothesis into concepts and requirements into user flows, customer journey maps, wireframes, comps and clickable prototypes.
5. Design for multiple types of devices (web, tablet, mobile)
6. Make strategic design and user-experience decisions related the customer’s experience.
7. Take a human approach to design and iteration.
8. Create conceptual diagrams, user flows, and prototypes to communicate design strategies and interaction behaviors.
9. Create specifications that are easily understood by the technology team for scalable development.
10. Create Low fidelity wireframes and partner/ collaborate with the UI Design team.
11. Working with cross functional teams to provide the best-in class product experience.
12. Present work and communicate design decisions to partners with confidence and clarity to capture feedback, iterate on and refine design solutions.
13. Iterate on your products post-launch based on insights on how they are performing in the real world.
14. Contribute to a collaborative culture that embraces inclusivity and diversity.

What we’re looking for:

• Bring a keen eye and an insightful mind to the digital drawing board - making the smart, industry-advancing design decisions for which Experience is known.
• Minimum 4+ years of experience in delivering digital products.
• Expertise in implementing design best practices.
• Experience in creating and maintaining design systems for enterprise-level products.
• Experience with a wide range of design and Prototyping Tools (Figma, Adobe Creative Suite, etc).
• Working knowledge of high-fidelity designs, user flows and wireframes.
• Deep knowledge in UX/Interaction Design, understand Human Behavior, Design Thinking, Prototyping. 
• Has built and launched at least one product that has gone from discovery, launch to optimization.
• Experience of working with Agile teams.
• Must have a proactive can-do attitude.
• Ability to work with distributed teams in various time zones.
• Take responsibility for ensuring success of all implementations.

Location: The Senior UX Designer position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

In the Integration & Output Domain, we provide banks a sustainable path in combining Avaloq Core banking system and ecosystem products.

You will be surrounded by smart, highly capable people who are passionate to build the next generation of innovative applications to address the upcoming challenges of integrating our Avaloq Core Banking systems with different third parties being able to cope with all the new technologies.

In the Rest team we evolve and maintain solutions that allows to integrate third parties over the REST protocol.

We are looking for passionate Senior Backend Engineers to join our team to help us in the development and maintenance of our integration products.

Your key tasks

• Work as part of an agile development team in line with the product roadmap
• Design and develop Back-End Integration products and services, mainly microservice-based REST APIs
• Improve code quality via Unit and Integration tests
• Follow and promote best coding practices within the team
• Perform code reviews and coach junior team members
• Take ownership and responsibility for his area of expertise

Discover an amazing opportunity to progress to the role of Senior Accountant. Explore new areas that will guide you towards enhanced professional achievements and significant influence.

Responsibilities:

• Perform daily cash and position reconciliations; investigate breaks.
• Book entries in the accounting system (enfusion)
• Monitor, book, and reconcile bank debt activity.
• Fund expense reporting and payments
• Report to the front office and management (e.g., risk reporting, margin, financing)

Monthly Responsibilities:

• NAV review. GL, PL, and position reconciliations
• Liaise with the fund administrator throughout the month-end process. Reconcile the NAV pack and investor statements

Ad-Hoc: 

• Regular client reporting
• Financial statement tie-outs: be responsible for reconciling source data against financial statements

Email Account Coordinators work closely with SMEs within the extended Merkle Digital Messaging team to execute end-to-end digital marketing campaigns and provide quality campaign execution service to clients.

• Drive development of email and production execution, producing timely and accurate campaigns.
• Coordinate internal and external meetings, track open jobs, and drive account management efforts including maintaining responsibility for updating daily campaigns, follow up, and organizing account documentation. 
• Prioritize and manage multiple digital campaigns simultaneously.
• Successfully support activities that drive execution of clients’ marketing strategy.
• Produce error-free work, following standard operating procedures.
• Upskilling in email platform, project management platforms, and other platforms relevant to execution.
• Responsible for campaign monitoring and pulling post-launch campaign metrics

Carousell is one of the world’s largest and fastest growing mobile classifieds marketplace. Our mission is to inspire every person in the world to start selling and buying to make more possible for one another. We are currently in 6 markets, Singapore, Hong Kong, Philippines, Malaysia, Taiwan and Indonesia. 

The Market Escalation and Trust Senior Associate plays a vital role in the organization. He/She is responsible for co-developing and implementing strategies to prevent and mitigate fraud in all Carousell Markets and will serve as in-market point of contact for the country they are situated in. In addition, the MX Content Senior Associate will report to the T&S Associate Manager and will work together with the MX team, primarily with the Core T&S team.

Day-to-day responsibilities 

• 30% of the week: Stay up to date with local regulations and applying it to Carousell based on the country of origin, updating our policy and processes based on escalations
• 60% of the week: Research fraud trends, issue (tech/non-tech) trends and to share findings with operations/tech to reduce incidents of fraud
• 10% of the week: team meetings, preparing for the meetings (share issue/fraud trends)

Responsibilities include:

• Be an expert on Carousell’s policies, community guidelines and listing rules
• Minimize and prevent potential loses in relation to our In-App payment feature and all other types of Fraud.
• Perform root cause analysis for identified issues impacting (but not limited to) Operations, Users, System efficiencies.
• Identify type of fraud, trends and create rules that support Fraud Prevention and Mitigation.
• Initiate and drive projects (with Internal and External teams) to improve Departmental and Team metrics.
• Create timely reports and provide data analysis and trends.
• Be an escalated point of contact to investigate and resolve technical issues, disputes, fraud, marketplace quality and abuse cases
• Own and have knowledge of all user-facing Carousell matters related to the local market, so as to be the point of contact among teammates and local authorities where needed
• Represent Carousell to attend workshops initiated by the local regulatory bodies, operationalise insights and ensuring compliance with local laws and regulations
• Handle chargeback disputes, using knowledge in credit card policies, creating dispute documentation, and reaching out to both the bank and the merchant/buyer
• Identify opportunities in existing Policies & Procedures and Workflows, and implement solution (in all governing workflows of Marketplace Quality and Trust & Safety). Create new workflows as deemed necessary.
• Work directly with the Operations and Shared Services team to support agents(Tier 2 to Tier 5)  in delivering quality and efficient service to our users . 
• To assist with chinese translation needs e.g FAQs for Help Centre, ticket templates
• Be able to perform service recovery
• Respond to trust-related escalation from different channels in the organization (Eg. Slack).

Areas of growth include (but are not limited to) data visualization, deep clickstream analysis, testing strategies and optimization and leading projects with teams of analysts. If this is the right role for you, then read on.

You enjoy working with data because it’s like a mystery to be solved. You do not give up easily and you know how to separate the signal from the noise. You also enjoy working with people because you can both listen and translate data into meaningful business actions. You’re a master storyteller with data and have a passion for finding meaning in data and delivering insights. In this role, you will have the opportunity to work with industry thought leaders and world class clients.

Duties & Responsibilities:

• Document and critically assess the client’s business and analysis questions for Fortune 500 companies
• Develop complex metric guides to answer client queries
• Provide strategic approaches to data collection and data usage, to align with achieving the client’s business needs and priorities
• Own the relationship with the client, lead projects from initiation through fruition
• Gain incremental client engagements through strong work, visionary thinking, and adaptability
• Develop the infrastructure whereby data is collected, either on a website or via media tools; use debugging tools regularly
• Lead data pull methodology from various web analytics and media analytics tools
• Develop visuals to explain data trends, either via dashboarding or data visualization tools
• Creatively and concisely communicate ‘stories’ using data, aligned with the client’s business needs
• Develop clear, effective, on-the-fly communications in response to client queries
• Manage multiple tasks across multiple projects in a timely manner
• Serve as a mentor to staff- and entry-level team members
• Provide internal guidance to the team to ensure projects are strategically aligned with the client’s needs, and help keep the projects on time and on budget

The Decipher Programmer is responsible for programming market research studies against client materials with a goal to meet and exceed client expectations in terms of integrity of collected data, adherence to agreed timeline and budget. This individual also develops and implements “out of the box” solutions as needed. The programmer contributes to improving overall department efficiency by adhering to current best practices as well as contribute to creation of new best practices. This individual works closely with the other programmers and project managers and may work directly with clients on certain projects.

• Programmer maintains full responsibility for online survey development and thoroughly reviews client materials.
• Delivers high quality surveys against client’s materials.
• Works to resolve amendments during quality assurance/client testing phase.
• Strive to exceed the client’s satisfaction when programming:
• Proactively suggests design improvements to ensure panelist comprehension.
• Meets programming timelines.
• Resolves data issues in the timeliest and most complete manner.
• Works directly with the client on custom solutions.
• Prepare survey for deployment and sets up link to track progress in field.
• Work with Data Processing to meet client deliverable requirements, i.e., working on dashboards, specific data requirements etc.
• Contributes to improve processes by working on tasks assigned that increase capabilities, efficiency, skillset, and marketplace competitive advantage.
• Spend time reporting and receiving information to and from their manager and continues to learn the latest technologies in the data collections field.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL DO:

• Drives issue resolution by making critical decisions that may impact multiple clients’ processing.

• Proactively investigates known and unknown error conditions and follows prescribed error correction procedures when they apply.

• Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment.

• Maintains peak performance at full capacity for all systems.

• Follows new/improved work procedures where appropriate, tests and implements program and/or systems changes, responds to processing problems and exercises sound judgment to make client impacting processing adjustments.

• Recognizes abnormal processing conditions and makes appropriate response decisions.

• Follows escalation procedures when appropriate to resolve errors in a timely manner.

• Makes use of available documentation to resolve errors and identifies/implements documentation gaps.

• Recognizes and implements/automates process enhancements.

• Monitors and responds accordingly to an array of system and application generated messages.

• Responds in a timely manner to questions and requests from incoming calls and incident tickets.

• Proactively maintains contact with clients and serves as client advocate to internal organizations.

• Analyzes problems/trends with client systems and applications and takes steps to avoid recurrence.

• Works on internal and external projects of various sizes, complexity.

• Contributes to existing and develops new solution approaches to the IT environment.

• Other related duties assigned as needed.

WHAT YOU BRING:

• At least 3-6 years of experience as Service Desk Technical Support (L2/L3 Support)

• Hybrid setup and must be willing to report to the office twice a week. Office location is at Ecoplaza Bldg, Magallanes, Makati

• Must be willing to work on night shift and shift schedules if needed

• Experience in Citrix Troubleshooting

• Experience in Active Directory

• Experience in MS Exchange Server

• Experience in Server Troubleshooting

• Experience in Desktop Troubleshooting

• College Undergraduates and Non-Bachelor's Degree holders are welcome to apply

• Demonstrated knowledge of FIS products and services, financial services industry and mainframe and/or open systems operating systems

• Knowledge of clients objectives/business priorities and FIS role in achieving

• Ability to effectively use production control tools and resources encompassing mainframe, open system processing, processor link/Connex software, ATM’s, environments

• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Ability to persuade and influence others on the best approach to take

• Ability to multi-task, deal with predefined deadlines

• Flexibility, versatility, dependability, positive outlook, strong work ethic

• Resourceful and proactive in gathering information and sharing ideas

• Ability to analyze all system processing delays, failures and errors to determine the appropriate action necessary for resolution

• Ability to use troubleshooting applications and tools for first and second level issues

• Ability to use and reference system related documentation

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What You Will Need:

• At least 5 years of experience working as Database Administrator for MS SQL

• Must be willing to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg., Makati City (near Magallanes MRT Station, EDSA)

• Must be willing to work on a morning shift (6am to 3pm); with On-Call Assignment Monthly

• Non-Bachelor's Degree holders and College undergraduates with relevant experience are welcome to apply

• Maintain backup and recovery process, including disaster recovery performance and tuning of database and application.

• Experience in performing and managing database copy.

• Knowledge of database backup and retention schedules and policies.

• Experience in copying database and storing it at the destination.

• Able to perform database recovery.

• Able to coordinate with support team for DB drive expansion and data reclamation.

• Support quarterly and yearly Disaster Recovery activities for database as part of regulatory compliance.

• Able to handle the DB patching on large scale servers, able to analyze and provide enhancement in patching process.

• Independently analyze, solve, and correct issues in real time, providing end-to-end problem resolution.

• Set up and optimize high-availability and clustering solutions. Hand on experience on SQL Always ON with Log shipping.

• Good understanding of the delivery of SQL in Azure, particularly SQL Managed Instances

• Good understanding of T-SQL programming

• Capacity planning and monitoring database growth.

• Able to perform point in time recovery.

• Deploy, configure and manage on premises databases and cloud based database service like AWS and Azure.

• Stay updated with latest trends and advancement in on premises and cloud DB technologies and contribute to improving database practices within the organization.

• Knowledge on Vertitas Netbackup, Service Now would be an added advantage.

• Experience in project management methodologies is desired including ability to estimate, plan, manage and communicate activities/deliverables of a mid-size project plan, i.e., a plan that affects a single system or product family and uses multiple resources

• Working knowledge of at least one database management system or a proven ability to learn new technologies and use that knowledge effectively

• Effective communication and team skills with an ability to cooperate, present to and participate with peers/team members

• Basic knowledge of operating systems and systems administration concepts

• Personal commitment to stay current with latest technology concepts

• Good problem solving, analytical and critical thinking skills

• Identifies and resolves less clearly defined problems using established procedures and/or protocols as guidelines.

What You Will Be Doing:

• Meets commitments and provides excellent customer service at all times with internal and external clients.

• Provides status reports (written and/or verbal) that are detailed to tasks and difficulties encountered – enables managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.

• Ensures issues resulting in customer outage is escalated appropriately through TSG management.

• Assists application groups with design development that meet current and future business requirements:

• Participates in logical design process of strategic projects and responsible for the physical design/implementation.

• Provides specific direction on infrastructure design to support applications.

• Participates as a member of development support team on projects.

• Follows and meets project timelines and deadlines.

• Provides maintenance of physical database:

• Creates physical database objectives following established standards and processes employed by database team.

• Enforces database standards and follows up on inconsistencies.

• Performs routine reviews of databases and systems to ensure acceptable levels of performance.

• Reports problem performance areas and recommendations for improvement.

• Follows up on recommendations and actively pushes for implementation as appropriate.

• Understands and applies database concepts such as database definitions, parameters, database component placement, reorganization, access methods and security definitions.

• Works with capacity planning, operations, application developers and other TSG teams on database performance and access issues.

• Provides 24/7 support of production database environments.

• As primary administrator, provides on call support as needed for on-call issues with database environments and provides follow up and permanent resolution for reoccurring issues.

• Implements backup/recovery procedures to protect integrity of data in database environment.

• Actively manages backups along with other database administrators to ensure processes are successful and we can recover as a result.

• If necessary, participates in recovery of databases and assists with disaster recovery testing and documentation.

• Other related duties assigned as needed.

What We Offer:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Design, build, and maintain scalable data pipelines using PySpark and Databricks
• Optimize data processing and storage for maximum performance and efficiency
• Troubleshoot and debug data-related issues, and implement solutions to prevent reoccurrence
• Collaborate with data scientists, software engineers, and other stakeholders to ensure that data solutions are aligned with business goals

Discover an amazing opportunity to progress to the role of senior accountant. Explore new areas that will guide you towards enhanced professional achievements and significant influence.

Responsibilities:

• Perform daily cash and position reconciliations; investigate breaks.
• Book entries in the accounting system (enfusion)
• Monitor, book, and reconcile bank debt activity.
• Fund expense reporting and payments
• Report to the front office and management (e.g., risk reporting, margin, financing)

Monthly Responsibilities:

• NAV review. GL, PL, and position reconciliations
• Liaise with the fund administrator throughout the month-end process. Reconcile the NAV pack and investor statements

Ad-Hoc: 

• Regular client reporting
• Financial statement tie-outs: be responsible for reconciling source data against financial statements

Key Responsibilities:

• Supply Chain activities for Santen Philippines and backup support for Distributor Markets (currently includes Indonesia and Australia), including local supply chain operations, inventory management, distributor management and inbound logistics to ensure required customer service levels
• Inputs to Functional Team in SC-related activities such as sampling requirement, and return to principal (RTP Request) for marketing activities
• Sales Order Management (if necessary) with local Distributor, Purchase Order Requirement to Asia SCM, sales and inventory report gathering from Distributors (Indonesia/Australia), ensuring that these reports are submitted timely and provide analysis on trends, projections, and improvements (if necessary)
• Inbound shipments with Logistics Service Providers 3PL/4PL by providing required shipping documents and ensures shipments are delivered on time/on track as per KPI
• Partnership with local Distributor’s supply chain counterpart to ensure issues and concerns regarding inventory management, inventory reconciliation, shipment and inbound logistics are addressed, providing input to the improvement of processes for Distributor Management

Demand Planning and S&OP Process

• S&OP discussion (if required) to understand market complexities, understand trends, provide inputs, and support day to day operational processes
• Provide forecast analysis and root cause analysis for Forecast In-Accuracy

Purchase Order Management

• Receive and verify purchase orders by local Distributor for Distributor Markets as accordance to manufacturing rules/ MoQ and lead time. Responsible for order tracking, expedition, and fulfillment status
• Review and verify selling price to Distributor
• Furnish purchase order confirmation to local Distributor
• Support SC Manager in processing the purchase orders in Global Planning System for Distributor Markets
• Update TP price in Global Planning System upon verification with SC Manager
• Ensure that purchase orders are signed and stored accordingly to ensure proper documentation
• Goods receipt completion and closing of purchase orders (if required

Product Launch Excellence

• Documentation preparation for SC related activities such as New Product Information submission to Distributor and code creation at Distributor
• Collaboration with cross functional team (RA/QA/Commercial/Marketing) for any sample pull-out related request or sampling activities and analysis on frequency of request related to samples; MDI delays on delivery and KPI performance of Distributor in deliveries

Inbound Logistics

• Lead in pro-active coordination with Forwarders/Brokers, Consignee, and Distributor to ensure timely customs clearance and delivery of inbound shipment to warehouse
• Verify and confirm import duties and taxes for each inbound shipment, if applicable
• Screen through all shipping documents provided by Vendors and verify import license validity to avoid delays in customs clearance
• Provide necessary shipping documents to Brokers for shipment release
• Update shipping tracker to monitor lead time of shipment release, validate if lead time is within KPI and analysis on delays relating to shipment releases
• Verify with SC Manager for issues and concerns regarding Consignee, shipping documents, EPA, product shelf-life acceptance and shipment arrival (if necessary) prior to goods dispatch from Manufacturer or RDC

Inventory Management

• Perform inventory count and inventory count reconciliation together with SC Manager, finished goods inventory monitoring and reporting (e.g. short dated stocks, expired goods, aging inventory)
• Coordinate with Distributor for any inventory reconciliation concerns/queries for the Philippines
• Coordinate with Distributor for Distributor Markets (Indonesia/Australia) for inventory report and sales report gathering and first pass analysis

Distributor Management

• Master Data Management – request for product code creation/deletion request in Distributor’s system with endorsement from SC Manager
• Oversee stock destruction process for product recall and expired goods destruction in the Philippines
• Ensure reports for Distributor KPIs are submitted on time
• Gather and provide input/analysis in Distributor KPI (OTIF requirement)

General Tasks

• Verify billings from service providers related to Supply Chain cost, if applicable and endorse to SC Manager for final approval
• Coordination and execution of re-dressing activities within market to support commercial business, when applicable
• Provide data/gathering documents in relation to Philippines audits and Finance requirements
• Maintain proper filings and traceability of GDP documents (e.g. purchase orders, shipping documents, import license)

Record to Report (RTR) officer plays a crucial role in ensuring the financial health and reporting of the organisation. Their responsibilities typically encompass a range of tasks covering all Carousell Entities.

You will:

• Support the RTR team in doing the monthly activities including but no limited to accruals, prepayments, fixed assets and lease accounting for all the Carousell entities.

• Ensure accurate and timely recording of financial transactions specifically during finance month-end closing and related to RTR activities

• Prepare monthly account schedules and reconciliations

• Communicate financial information and updates to finance controllers across Company entities

• Address inquiries and provide clarification on financial matters related to RTR activities

Your Responsibilities

As a Senior Group Accountant, you will oversee the Accounting of selected subsidiaries of RepRisk, and you will support the consolidation and the bookkeeping of the group. Further, you will oversee and guide another team member whose responsibilities are accounts payable and expense management of the group.  

You are based in Manila, reporting directly to the Vice President of Finance and you will be working closely with the Senior Accountant, who are both based in Zurich, Switzerland. In general, your tasks include:  

• Overseeing accounting of RepRisk’s subsidiaries in Japan and the UK (others might follow)
• Supporting senior Accountant in Zurich with financial closings and consolidation of the group
• Overseeing accounts payable and expense management processes
• Responsible for finance mailbox
• User admin of RepRisk’s global bank accounts
• Supporting finance projects