Total 1,343 support analyst job vacancies in Paranaque City, National Capital Region (Manila), Philippines

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  SEO Strategist

Salary Range:  USD 1000-1500 /month

Working Schedule: first few weeks need a full overlap but will transition to a few overlaps with EST once the candidate settles with role

Position :  SEO Strategist

Client                :  9487-2785 Quebec Inc. 

Company’s Website :  https://www.thedeependagency.com/ 

Salary Range :  USD 1000-1500 /month

Working Schedule : first few weeks need a full overlap but will transition to a few overlaps with EST once the candidate settles with role

ABOUT THE COMPANY 

You will be primarily working on our website: Our mission is to move fintechs forward in a meaningful way, using the power of Search. We’re obsessed with creating the best content on the internet, strengthening customer relationships, and making a material impact on the businesses we work with.

The company also works on other website projects, including in the restaurant industry, beauty industry, and more, which will also be included in the role. You will have the chance to work on a variety of interesting projects!

➡️ Our philosophy is to create content that resonates with readers, provides more value, and creates more impact for our clients. We are focused on building win-win situations that make the internet a better place, not generating empty clicks and vanity metrics.

ABOUT THE ROLE 

We are looking for an SEO Strategist with content writing experience to join our team! You will get the chance to work with clients in the fintech spaces, as well as a variety of different industries on unique projects. Your main goal will be to identify and act on opportunities to grow website traffic. Although this is a strategic role, we are looking for someone who can also take on some content writing. Expect the role to be approximately 50% content writing and 50% strategic tasks/research.

Responsibilities

• Writing long-form content for client blogs and webpages, in addition to internal content
• Optimizing existing content according to best practices and content audits
• Conducting keyword and topic research
• Developing SEO strategies for new clients
• Reviewing websites for SEO opportunities/conducting audits
• Collaborating with our team on larger content strategies across social media and other channels

• Demonstrated ability to write high-quality English long-form content
• Grammar, editing, and proofreading skills
• SEO knowledge (keyword research, best practices, strategic approach)
  

Nice to have

• Bonus points for any experience in other areas of Marketing (Social Media, content creation, PR, etc.)
• Bonus points for experience with specific tools: GA4, SEMRush, or other SEO tools
• Bonus points for any experience or personal interest in the finance and technology industry

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

About the job:

We are seeking a dedicated and experienced Virtual Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Help with building a database of clients by researching and importing their data into the database
• Transaction and loan coordination
• Project management
• Data entry
• Any other tasks as assigned by the client.

Qualifications:

• Good command of English language is a must
• Proficiency with MS Excel and Word
• Experience with database management would be helpful
• Previous experience in a similar role is highly preferred

Salary: P80,000 – P100,000 (Monthly Package)

Schedule: Monday - Friday (9:00 AM – 6:00 PM EST)

What are we looking for?

Skills Required:

• At least 3+ years of experience in data analytics
• 3+ years advanced SQL techniques
• 2+ years experience in data warehouses (BigQuery, Redshift or Snowflake)
• 2+ years experience in Python or a similar language
• 1+ years experience in data modeling tools such as DBT

Nice to Have:

• Experience working for US clients

What will you do?

• Help to develop the data analytics pipelines that aggregate data from over ten million companies around the world and feeds into an AI driven platform
• Design and implement data structures capable of modelling data from many sources and store it in such a way that our various engineering groups can properly ingest the data
• Help develop analytics that will be embedded directly in the platform
• Handle the challenges that come with reporting on terabytes of data
• Help with the automation of systems as well as monitoring

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

An AI-powered search and discovery engine built to simplify deal origination.

​Instead of relying on keywords, static company classifications, and historical data, we utilize artificial intelligence (AI) and natural language processing (NLP) to ingest, analyze, understand, and deliver a precise actionable list of right deal opportunities, right now.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

AECOM is seeking a Project Controls Specialist (with billing/invoice background) to be based in Manila, Philippines

Job Description: 

Opportunity phase 

• Support opportunity entry and updating in company’s opportunity tracking system.  
• Supports Go/No Go preparations, forms and gathering information and process, as directed by Project Manager.  
• Review project controls requirements of RFP/opportunity. Provide or obtain project controls support for proposal deliverables, as appropriate for project complexity.  
• Understand proposal pricing approach and support as appropriate. Develop basic capabilities with company standard pricing tools and support as directed.  

Planning phase 

• Coordinate with PM/Project team/contract administration in coordinating contract review process for new contracts, modifications and job closures. Understand and supporting insurance verification process as necessary. 
• Develop familiarity with support review of contract risk types and methods to identify and support management of risk on projects.  
• Understanding of revenue recognition on projects. Investigate/elevate financial project issues such as segmentation, work at risk, and revenue recognition during project setup.  
• Review scope definition documents and support PM with development of Work breakdown structure development (and maintenance during execution), to support proper job setup for cost and schedule development, progress tracking, risk analysis, client billing.  
• Assist in preparing, updating, and monitoring schedules and preparing status reports and staffing curves, in alignment with scope of work and resource, including subcontractors and consultants, planned to execute scope.  
• May coordinate/assist other Project team/procurement in coordinating documentation to support procurement of required sub-consultants and vendors 
• Support PM in development and review of project cost and revenue baseline, based on above elements.  
• Develop knowledge and support coordination of performance measurement and earned value plan and updates during execution. Elevate for review by PC Lead as required.    Understand contractual invoicing requirements.
• Understand project/organizational and client interfaces. Review invoice support requirements, during execution, with Project Manager.  
• Understand necessary components of project setups and be able to initiate and set up projects with Project Manager supervision. 

Execution phase 

• Report development both from templates and ability to develop unique independent reports based on project need. Ability to develop reports based on understanding Project managers need. 
• Integrate cost and schedule data/baseline with company’s enterprise system, to facilitate Projects financial goals  
• Support PM in the coordination of preparation of project reviews 
• Develop proficiency with system and reports to review actual costs, commitments, coordinate cost adjustments, reviewing for coding accuracy.  Identifies cost (and scheduled as needed) variances, investigates root call and elevates to Project Management. Discuss corrective action and role is supporting.  
• Assist Project Manager, as direct, with tracking budget, project costs, labor hours, schedule updates, installed quantities and progress measurements for work to include direct hire and subcontracted work. 
• Measure progress and review performance trends.  Support accumulation of and access to historical data, such as performance experience, for use in maintaining a realistic basis for future planning, forecasting and estimate at complete development (EAC).  
• Support Exposure to progressive performance data and associated concepts and principals.  
• Become familiar with companies financial systems, processes and procedures such as segmentation, work at risk and revenue recognition requirements and processes and be able to align with project status.  
• May coordinate/review/support the development of invoices for consistency with contract requirements and rates. May interface with Billing and accounting staff to support positive cash flow. Assist the Project Manager with reporting on accounts receivables and unbilled issues as assigned.  Support Project team, with the change control management process and gain insight into rational and importance of change events.  
• Assist PM with support on gathering information to develop trending, forecasting and estimate to complete process. May assist PM with WAR (work at risk) and RAR (Revenue at Risk) forms. 

Closeout phase 

• Review project scope and determine all contractual deliverables have been met, discuss with PM. 
• Coordinate with PM/procurement for closeout of sub agreements  
• Support PM with input of final EAC  
• Support with coordination of final invoice as directed.  
• Performs routine tasks with minimal supervision 
• Under appropriate supervision receives and follows instruction on specific assignment, specialized tasks and possible solutions. 
• Assignments have clear and specific objectives and require the investigation of limited number of variables. 
• Receives/Seeks supervision for application of more complex standard management/administrative techniques, procedures and criteria to assist Project Manager. 

QA is an expert in conducting end-to-end monitoring and feedback, reinforcing positive agent behaviors that will result to customer satisfaction, and reforming those that result to negative customer experience.  QA shall be able to assess how transactions are handled, and identify the areas that need improvement.

QA shall ensure that all agent-customer interactions result to positive experience and are performed in accordance to pre-determined compliance guidelines, through, but not limited to:

·         Live or recorded monitoring of agent interactions (both voice and non-voice) ensuring compliance to pre-determined quality guidelines.

·         Meeting the required number of evaluations on a daily, weekly, and/or monthly basis.

·         Provide accurate and impartial judgement on all transaction evaluations.

·         Regular coaching sessions with agents to reinforce good behavior and reform opportunities

·         Reporting of daily, weekly, monthly, and quarterly monitoring scores or any quality-related performance together with root-cause/data analysis and recommended action items.

·         Reporting of critical errors to Operations, Training, and HR, and monitor if the concerned party has completed the relevant corrective action procedures.  

·         Attending administrative hearings and deliberations resulting from the critical error callouts.

·         Facilitating QA rollouts and guidelines orientations for new-hires, and certifying agents prior to official endorsement to Operations.

·         Collaborating with Operations and Training in developing the technical and soft-skills of agents through coaching sessions, QA orientation, calibration sessions, rewards and recognition projects, etc.

·         Attending and facilitating calibration sessions, and sending relevant minutes and variance reports after each session.

·         Liaising with clients, and other internal groups as needed, on the creation/update of monitoring/compliance/knowledge-based tools and guidelines, etc.

·         Reporting agent and transaction compliance trends to the Quality Manager and/or QA Supervisor.

·         Identifying trends and opportunities for additional training or corrective action as needed and share feedback with immediate supervisor, Operations, and Training.

·         Taking proper action on disputes filed against transaction evaluations.

·         Participating in internal and external client meetings and performance reviews.

·         Participating in process improvement designs related to quality, technology (CRM/KRM), agent-customer interaction flows, etc.

·         Reviewing and submitting exceptional calls to be pooled for the good call library.

·         Performing physical or information security audits, and telecommunication line quality, and floor background noise as needed

Performing other duties as requested or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services.

Join the A-Team and experience the A-Life!

Position : Account Operation Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 1000 to 1500 USD

ABOUT THE COMPANY:

We are a venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. We offer turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A Day in The Life:

• Creating and maintaining documents and project management software to track statuses, approvals, and timelines
• Ensure recaps from our Event Organizers are completed on time and contain the necessary requirements
• Answering Event Organizer questions to provide a high level of customer service
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Compile and create comprehensive brand recaps based on provided data and information

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with a Account Coordinator and Account Manager on multiple accounts
• Ensure Organizers have all payment information including W9s and onboarded into our payments platform to ensure timely payments
• Follow up Organizers as needed to collect recaps
• Process timely payments for recaps that meet all requirements
• Process timely vendor credits for recaps that are not received on time or do not meet the requirements
• Help create recaps for brands as needed
• Become an expert at using our product and make recommendations for improvements
• Become an expert on converting early customers to power users of our platform
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in administrative or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong English both oral and written, for internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus

Salary: P60,000 to P80,000 (Monthly Package)

Schedule: Monday – Friday (Mid Shift, to cover AU and EU)

What are we looking for?

Skills Required:

• Bachelor's degree in related field
• 5 years of Finance Support Experience
• Experience in forecasting and budgeting tools
• Experience in revenue analysis and business intelligence system a plus
• Financial Modelling and strong analytical skills required
• Able to work on a Mid Shift (AU/EU)

Nice to Have:

• Xero, Sin7, Trello, Zendesk
• Other software

What will you do?

• Partner various managers providing business support and guidance
• Review and draw conclusion from financial data
• Create ROI analysis on investments
• Support business reviews/presentations (board data, quarterly product reviews, budget presentations, etc.)
• Be a key contributing member of the business staff meetings.
• Provide variance and trend analysis
• Create ad-hoc reporting and analysis including supporting strategic initiatives.
• - 50% of task is AP, AR
• - 50% weekly Financial statement of the projects handled

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- Australia's leading house of brands with multiple clients.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Virtual Assistant

Working Hours: 4 days a week, 9am-5pm, UK timezone // 5:00 PM - 1:00 AM PHT

Salary Range: 800-900 USD/month

Holidays: UK holidays (PH holidays can be accommodated upon contract signing)

Payment cycle: Bi-weekly

Industry: Wholesaler that connects one party to another

About the role:

Seeking a candidate who is independent, passionate, dedicated, someone who can grow with the business, and is looking for a LONG TERM EMPLOYMENT.

The employee will be directly led by the CEO (Myself) and will be a solo employee within the development side of the business- so needs to be able to work alone to complete tasks and achieve goals.

Duties and Responsibilities:

• Book delivery from our clients on a daily basis (Booking transport and arranging slots)
• Invoice for commission charged to clients (5-10 invoices a week)
• Communicate and resolve operational issues such as resolving cancelled delivery slots or late collections.
• Running day-to-day business tasks such as responding to emails, insurance, and finance document completion, along with overall management of the operations- to ensure everything is working as it should be.
• Manage relationships with clients
• Daily administrative tasks such as Insurance and responding to emails with questions or issues.
• Purchasing goods (we will highlight which suppliers and what prices we need to pay), and it is their responsibility to select products and review prices daily
• Candidate may take phone calls (around 30 minutes a day)
•  Managing the import and production process of goods we are producing in Asia (by working with a Quality control agent and shipping agent).
• Overall business management and internal works such as invoicing and troubleshooting issues.

• Minimum 1  year of experience as long as candidate is able to do the tasks very well
• Above Average to Excellent communication and written skills; minor accent is acceptable
• Proficiency in using Office 365, Excel, Google Sheets, Google Workspace

The client will offer a performance-based bonus to the hired candidate.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!!!

Position: 16940808766 - Digital Marketer

Working Hours/Shift: M-F, TBD; 9am to 5pm Eastern Standard Time/10pm to 6am Philippine Standard Time

Salary Range:  1000-1800 USD

Responsibilities: 

• create content, graphics for social media platforms
• create infographics
• write copy for the client's podcast clips and post it in social media platforms
• help post stories and do general social media management stuff
• potential additional  create mini content from long from clip

Qualifications:

• atleast 5 years working experience as a Social Media Manager & Graphic Designer
• Proficient in using tools such as Instagram, Tiktok, Carousell, LinkedIn, Canva
• preferred: Adobe Firefly, Adobe Effects, Notion
• someone who is consistently up to date to trends in various platforms
• someone who knows how to use AI tools so they can create images there

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Virtual Assistant

Working Hours: Monday to Friday; 10 pm to 6 am; Philippine Standard Time (Night Shift)

Salary Range: up to 1500 USD per month

About the company: 

Science of People teaches you how people work. Working confidently with people is essential for your success. Yet we aren’t taught people skills in school. We’re here to bridge the gap. By bringing the latest science-backed, practical and actionable social skills strategies you can use in your professional and social life.

About the job:

We are looking for an organized and professional Virtual Assistant to help with a wide variety of online publishing-related tasks. Everything from scheduling social media, conducting online research, sorting files in Google Drive, and responding to comments, among other tasks. This position will be completely remote.

To be successful as a Virtual Assistant, you must have a suitable internet connection and excellent verbal and written communication skills. We are looking for a self-starter who thrives in fast-paced work environments.

Duties and Responsibilities:

• Manage our community and create a welcoming environment in our course + discord
• Create a weekly report of social media activity and any updates for Vanessa
• Scheduling posts on Instagram, Twitter, LinkedIn, Youtube, Facebook, TikTok and Threads
• Creating images using Canva
• Publishing new articles on WordPress (just publishing, not writing)
• Keeping our social posting document organized
• Drafting newsletters once a month in Udemy (just drafting, not writing them)
• Creating YouTube thumbnails on Canva
• Commenting on and liking social media posts
• Responding to community comments
• Sorting images in Google Drive
• Creating timestamps/chapter descriptions for videos
• Scheduling videos on YouTube
• Data entry
• Sort through HelpScout emails to get rid of spam or promotional messages

• At least 1 year of experience as a Virtual or Executive Assistant.
• Must have fast and reliable internet and a personal device to use.
• Native English speaker.
• Proficient in Google Suite.
• Has familiarity with software tools such as Canva, Wordpress, Udemy, and Discord.
• Has familiarity with social media platforms including Facebook, Linkedin, Youtube, Twitter, TikTok, and Threads.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!

Job Title: Information/Presentation Designer

Schedule: Monday - Friday 40 hrs/week (Preferably PH working hours)

Salary Range: 900 to 1,500 USD per month

About the Company:

The company is a design and strategy consulting firm focused on pitch decks, is seeking an

experienced Information Designer to join our team. The ideal candidate will be well-versed in

graphic design, presentation design, and business strategy, particularly within the startup

world.

Duties and Responsibilities:

• Create visually compelling presentations that communicate information in a clear and concise manner.
• Execute graphic design tasks with high-attention to detail
• Collaborate with project teams to develop creative solutions that meet client objectives.
• Conduct research and analysis to inform design decisions.
• Develop best practices and maintain style guides and design templates.
• Support across administrative & organizational needs in project delivery
• Stay up-to-date with design trends, emerging technologies, and industry best-practices.

• 2+ years of experience with graphic design (brand design experience and previous

exposure to businesses is a plus)

• Strong portfolio showcasing previous work in information design, data visualization, or

related fields.

•  Proficiency in design software such as Google Slides, Figma, and/or Adobe Creative

Suite

• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a fun and fast-paced environment.
• Passion for design, creativity, and innovation.
• (Bonus) Administrative or project management skills to keep our workflow organized

Cultural Fit:

We value Innovation, Hustle, Experimentation, and Focus. We are looking for candidates who align with these core values and are excited to work in a dynamic environment. If you are a talented Information Designer looking for an exciting opportunity to work on innovative projects and grow your career, we encourage you to apply!

Salary: P70,000 - P90,000 (Monthly Package)

Schedule: Monday – Friday (Shifting/Rotational)

What are we looking for?

Skills Required:

• At least 3 years of L2 Service Desk/Support Operations Engineering experience preferably in an MSP environment
• Troubleshooting MS Windows Desktop and Server operating systems 
• MS Office 365 and Exchange Server troubleshooting and administration
• An in-depth understanding of MS Active Directory and Group Policy
• LAN / WAN troubleshooting
• Previous experience working for a Managed Services Provider is highly regarded
• At least one industry certification such as Microsoft, Citrix, Cisco or similar
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity

• ITIL experience and/or certification

Nice to Have:

• Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Business Administration, or equivalent
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity
• ITIL experience and/or certification

What will you do?

• Remote incident resolution and request fulfilment to SLAs
• Active Directory administration
• User creation and termination requests.
• Remote configuration of hardware and software
• Create Knowledgebase articles and process documents, where possible.
• Reduce the volume of incidents by identifying and eliminating root cause through the pro-active problem management process
• Basic network troubleshooting and fault finding

• Work with third parties to Facilitate repair work for onsite desk side equipment
• Adherence to company’s service procedures.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Since 1998, our client has been helping organisations access technology to their business advantage. They achieve this by providing IT management, IT strategy and converged IT services to clients across Australia, New Zealand, Asia and North America.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Schedule: Monday – Friday (Flexible 7:00 AM- 3:00 PM; 09:00 AM - 05:00 PM)

What are we looking for?

Skills Required:

• Bachelor’s degree in Marketing, Business, or a related field.
• At least 1-5 years of experience in loyalty program management, analysis, or a related field.
• Exceptional presentation skills, convey complex ideas in an accessible and engaging manner. Bring complex ideas to life captivating your audience and leaving them eager to learn more.
• Creative thinking and design skills; work must not just be eye-catching; it's strategically crafted to serve a specific purpose and leave a lasting impression.
• Proficiency in data analysis and visualization tools (e.g. Excel, PowerPoint).

 Nice to Have:

• Strong interpersonal skills required to effectively communicate.
• Excellent organizational and project management abilities.

What will you do?

• Become a loyalty program expert. You'll research industry best practices, analyse customer behaviour, and reward usage, and evaluate program effectiveness. Your work will help us refine our programs and make them even more rewarding for our customers.
• Develop and deliver high-quality presentations that effectively communicate insights and recommendations to internal teams and external clients.
• Collaborate with cross-functional teams to understand business goals and gather information for analysing and presenting loyalty programs.
• Provide recommendations for enhancing loyalty program strategies based on data-driven insights.
• Ensure all presentations and reports are accurate, timely, and align with company branding and standards.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- We provide on-demand resourcing solutions for growing businesses. Extend your core team’s capability with low-cost, specialized talent.

We’ll connect you with experienced, ready-now resources: managed by you, employed by us.  We sources the best-fit people for your needs. We’re experts in loyalty programs, digital and data businesses, and know the right expertise to get the job done.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Editorial Operations Specialist (Full-time)

Salary: 800-1200 USD/month (depends on skills and years of experience)

Working Hours: 8 hour workday M-F with at least 4 hour daily overlap with CST. Schedules ranging from a 5:00am CST start time to a 1:00pm CST start time (e.g. schedule could be 7:00pm - 3:00am PH time, 3:00am - 11:00am PH time, or any 8 hour slot in between)

About the Company:

Our client, a new media company focused on the future of journalism and online storytelling, is seeking an Editorial Operations Specialist. As part of the newsroom team, you’d carry out various tasks, such as packaging content for our CMS, selecting and reviewing images for use in stories, creating and formatting story documents, and completing data entry and cleanups. You'll also contribute to improving editorial processes.

Specific Duties and Responsibilities:

• Creating and formatting client story Google Documents to be used by Stacker Editors
• Building stories in the Content Management System, which includes loading in all relevant information, uploading images, adding tags and ensuring accuracy of data
• Collecting images from clients and third party image suppliers such as Canva or Getty as needed; checking the size and format of client-provided images
• Updating internal systems and trackers for accurate records
• Performing various data entry tasks
• Identifying opportunities for improving workflow
• Assisting with special projects and other duties as assigned

• Excellent attention to detail with 2+ years of experience in operations, content production, newsroom or similar space

• Experience with online media or related industries is a plus
• Experience copy editing content and reviewing for accuracy is a plus
• Fluent spoken and written English
• Effective problem-solving abilities
• Ability to multitask in a fast-paced environment
• Highly organized with excellent attention to detail
• Quick learner of new software
• Comfortable with remote work and having a flexible schedule
• Team player while also able to work independently
• Specific Technical Skills or Software Knowledge Needed:
• Proficient in Microsoft Office and Google Suite
• Prior experience working in project management tools such as ClickUp
• Experience working in a Content Management System is a plus
• Experience using third party image suppliers, such as Canva or Getty, is a plus
• Familiarity with communication methods such as Gmail, Slack and Zoom

• US holidays off

• PTO/vacation (10 days per year)
• Paid sick leaves (5 days per year)

Position                           : Operations Manager 

Working Hours           : Central Time, 10am-7pm with weekend (still to be finalized)

Holidays                     : US of PH Holidays

Salary Range                        : 900-1500 USD/month

About the Company

The company is a provider of high quality new and used shipping containers, with the director having +- 15 years experience in container sales, transport and conversions. 

Main Responsibilities

• Take ownership of all operational aspects within the organization.
• Maintain a meticulous record of delivery and order schedules, ensuring timely and accurate execution.
• Demonstrate exceptional organizational skills to effectively track and analyze performance metrics.
• Drive efficiency by implementing streamlined processes, maintaining a proactive approach to operational excellence.
• Oversee and manage day-to-day operations, ensuring smooth and effective execution of tasks and responsibilities.

Tools to use 

• Google Suite
• CRM platforms
• Office 365
• Google Workspace
• Facebook Business Manager.

• Proven experience managing operations.
• Proficiency in preferred tools such as Google Suite, CRM platforms, Excel, Microsoft, and Facebook Manager.
• Demonstrated experience, especially in basic math calculations related to product costs and delivery.
• Strong communication skills, ensuring effective collaboration and information dissemination.
• Exceptional organizational abilities to manage varied tasks and responsibilities efficiently.

Position : Account Support Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 900 to 1500 USD

ABOUT THE COMPANY:

We are venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. offers turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A DAY IN THE LIFE:

• Maintaining communications with customers and organizers in current campaigns to ensure that their needs are met
• Responding to customer inquiries and resolve issues through various channels, including email, chat, and phone
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Manage and process billing activities accurately and in a timely manner
• Collaborate with finance and accounting teams to ensure billing compliance

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with Account Coordinator and Account Manager on multiple accounts
• Oversee the offer acceptance workflow including making calls, emails, and sending SMS to Organizers to accept offers in a timely manner
• Ensure and maintain Organizer profile’s so that their organization’s contacts, billing, and logistics information is accurate at all times
• Track and coordinate all aspects of program execution including shipping, printing, and communicating with Event Organizer's on how programs should be executed
• Become an expert at using our product and make recommendations for improvements
• Host campaign debriefs to understand the effectiveness and make recommendations for future events to drive sales
• Learn strategies and ways to expand and grow our Event Organizer accounts
• Communicate client strategies and goals to internal teams to help acquire more supply where it is needed
• Document daily activity in the CRM
• Become an expert on converting early customers to power users of our platform
• Ensure all event logistics are accurately and effectively communicated to the customer teams
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses and manage customer support tickets ensuring they get closed in a timely manner
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in customer success and/or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong english for oral and written, both to the internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Sales Development Representative

Working Hours: Monday-Friday, 9am-5pm Mountain Time

Holidays: TBD

Salary Range: up to USD 1,200/ month

About the company:

Specializing in direct mail advertising, the company focuses on presenting clients' distinctive products or services to specific target audiences. They handle all the design, printing, assembling, and mailing.

About the Role:

We are looking for a Sales Development Representative that can do continuous outbound calls to the following: find the right point of contact at a company to meet with, set up that meeting, if the caller is the right person to be able to do the initial sales pitch.


Key Responsibilities:

• Outbound cold calling
• Send outreach emails
• Setting up meetings
• Sales pitching

Qualifications:

• Must have 2+ years of sales/cold calling experience
• Proficient in HubSpot (requirement)
• Proficient in Apollo (preferred)
• Excellent written and communications skills

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Director of Finance

Working hours: TBD
Salary: USD 800 - USD 1000

This position is perfect for someone who thrives in a varied environment, balancing professional duties with personal tasks, and who is keen to develop into a trusted advisor and reliable aide. Ideal candidates are self-starters with solid English communication skills, comfortable with using AI, Gmail and Google Docs, and enthusiastic about mastering new online productivity.

Duties and Responsibilities:

• Instagram Reels Assistance:
• Take ideas from the Notion page for Instagram reels and use ChatGPT and a prompt to create scripts. Clean those scripts up based on SOP. Paste the scripts generated into a Notion table so that the client can review them at the end of the day.
• Create an SOP to edit the video with Capcut. Tick off that this is done on the Notion table so the client can review and make any extra edits and update the SOP to be more accurate.
• Generate a caption for that Instagram video based on the SOP. 
• Post the video to the client’s Instagram account with the approved caption.
• Instagram Posts Assistance:
• Take ideas from the Notion page to create a still-post design using Figma. The VA could create the graphics themselves or communicate the instructions with the client’s UpWork contractor. Use a Notion table to indicate that the Figma design is ready for review.
• Once approved, make the caption using a ChatGPT prompt the client will provide. Using the Notion table to indicate the caption is ready for review.
• Weekly Report:
• Help in creating the weekly report to the board using the SOP provided. Highlighting the progress we’ve made for the week.
• Open to handling new tasks when necessary
• End of day Slack message
• Send a slack message with a link to the Notion page with all the progress made for the day. So that the client can review, approve, and update SOPs for greater efficiency and provide feedback.

• Minimum 2-3 years of experience as an Virtual Assistant or similar role
• Must have a strong English Communication Skills
  
  

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Website Implementation Specialist

Salary Range: 812 USD/month

Schedule: Monday - Friday from 8am to 12pm MST; (25 hours per week now, but this position might have the availability to work 40 hours per week in the near future.)

About the Role
We are seeking an independent contractor who is skilled in HTML and CSS. If you have a basic understanding of SEO and a strong desire to expand your knowledge, this opportunity would be a great fit. This position offers flexible work arrangements, making it well-suited for individuals pursuing studies in IT, Web Development, or Computer Science who are seeking relevant work experience to enhance their professional profile.

Responsibilities

• Editing a web page's H1 tag, Title Tag, Meta Description, and Alt Image Tag.
•  Adding or replacing content on a web page while maintaining CSS styling and layout.
• Setting up Google Analytics and integrating it into our client's website.
• Creating sitemap.xml, robots.txt files, and uploading them to the website's server.
• Implementing 301 redirects via the server configuration file (.htaccess, web.config).
• Optimizing page speed by leveraging browser cache, enabling file compression, etc.

• A strong understanding of internet operations and various search techniques.
• Fluent in English and proficient in writing and grammar.
• Familiarity with Content Management Systems such as WordPress, Drupal, or Joomla.
• Ability to navigate website directories via cPanel or an FTP client.
• Intermediate understanding of HTML and CSS.
• Fluency in English is essential for this position.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Operations Coordinator

Work Hours: M-F; 9:00 AM-5:00 PM EST / 10:00 PM-6:00 AM PH Time

Salary: 900-1,500 USD per month

Duties and Responsibilities:

• Project Management- Support the Pinewood Pro team by actively managing our Asana projects, tasks, and timelines. Capture notes during our team meetings and Slack interactions to impact our timelines. Facilitate questions and conversations as needed to help our team prioritize activities.

• Research - Complete a comprehensive evaluation of suppliers and producers to consider consolidation and re-hemisphere of production for our 2024 production runs.
• Complete a comprehensive evaluation of fulfillment service providers to consider improvements to our supply chain and fulfillment processes.
• Complete a comprehensive evaluation of assembly and kitting service providers to consider outsourcing this work.
• Complete a comprehensive evaluation of competitors to look at competing products, products we’re not competing on, and competing prices.
• Complete a comprehensive evaluation of adjacent, competitive markets to enter, considering where our products could be marketed to other audiences.

• Effectively build business cases based on the research for the exploration of new opportunities for the company.

• Finance / Benefits / Tax.

• Execute payment coordination as requested. Administer retirement plan financial transfers as needed. Administer tax payments.

• Product Listing Maintenance & Ownership.

• Assemble all product information in one easy-to-access place where information is stored, edited, proofed, improved, and consistent across all our stores.

• Make edits to Amazon listings and our webpage as needed.

• Customer Service - Assemble answers to commonly asked customer questions to ensure we have one easy-to-access place with common answers. Use this information to continue to improve our Chatbot to support and delight customers.

• A Bachelor's degree holder.

• Has 3-5 years of experience as Operations Manager or similar.
• Strong written and verbal communication skills.
• Strong ability to independently research, synthesize, and report back on findings.
• Strong project management skills, with proficiency in Asana.
• Use of Slack for internal team communication.
• Comfortable trying and testing new AI-type tools to aid in the process.

Ideal/Nice to Have/Preferred:

• Proficiency in digital marketing tools and platforms (e.g., social media management tools, email marketing software).
• Proficiency in Amazon Seller Central.

Personality/Attitude/Culture Preference:

• Analytical mindset with the ability to interpret data and provide actionable insights.
• Highly organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated and able to work both independently and as part of a team.

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Sponsorship Lead Generator

Working Hours: Monday-Friday, 9am - 5pm (Eastern Time) / 10pm-6am MNL Time

Holidays: TBD

Salary Range: up to USD 1,200/ month

About the Company:
Leading brand of all-natural sports supplements.

About the Role:

In this role, you will be an assistant to a sponsorship manager. Your key responsibility will be browsing various social media platforms and sending template emails to potential people for the company to sponsor/partner with.

Key Responsibilities:

• Utilize social media platforms
• Identify potential sponsors and partners
• Send outreach emails to potential sponsors/ partners

• Must be familiar with Social Media in general
• Very familiar with Instagram
• Very familiar with TikTok
• Familiar with Google Suite (Google Sheets, Google Docs, Gmail, etc.)
• Able and willing to work a similar schedule to 9am-5pm Eastern Time
• Familiarity with the fitness influencer and sports nutrition industry is ideal, as this is the industry we work in.
• Experience with influencer outreach (a plus)

WHAT IS YOUR ROLE

As a pricing analyst, you will work on the Content Operations team to deliver operational improvements to content workflows - from file delivery and metadata, through to delivering deal specifics to the finance team.

WHAT WILL YOU DO

• Prepare pricing and file requests from other teams and handles publisher title requests.
• Work with Publisher Partnership representatives to handle onboarding of new publishers.
• Handle the in-flow of new titles and works collaboratively with the publisher partnerships team to devise better practices with publishers.
• Working in ClickUp task management software to action content and pricing-related tasks.
• Margin, content and cost-saving analysis for our large ebook projects.

YOU HAVE…

• 1-2 years; fresh graduates also encouraged to apply and gain experience.
• ClickUp required.
• SQL exposure is a plus! Not a must have.
• You enjoy looking at processes and finding procedural solutions.
• Experience in Excel/Google Sheets.
• Able to prioritise effectively.
• Can collaborate with multiple stakeholders and teams.
• Confident and professional communicator.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus

LOOKING FOR CANDIDATES BASED IN THE UNITED STATES

Position: SEO Specialist

Work Hours: Flexible with few hours PST overlap

Salary: $900 - $1,800 per month

About the Company:

Support Shepherd is a growing digital marketing agency specializing in SEO and content marketing. We work with clients across various industries to help them improve their online visibility and drive organic traffic to their websites.

About the Role:

We are seeking an experienced and innovative SEO Specialist to join our team. The ideal candidate will be an expert in all aspects of Search Engine Optimization, including technical SEO, linking strategies, keyword research and SEO strategy, and content creation. A strong emphasis on utilizing AI tools for optimization and content generation is essential. The candidate should excel in research, strategy formulation, and implementation, ensuring our website not only ranks highly in search engine results but also delivers a compelling user experience.

Responsibilities:

• Conduct thorough keyword research to identify high-potential targets.
• Analyze top Google page one headings to inform our SEO strategy.
• Perform competitor content audits and content gap analysis to identify opportunities.
• Build and maintain content calendars, aligning with SEO goals.
• Develop content outlines or briefs based on Google page one SERP analysis.
• Optimize web pages and blog posts for maximum SEO impact.
• Implement and oversee on-page SEO strategies.
• Conduct backlink audits and devise strategies for link building and linkable asset creation.
• Track keyword performance and adapt strategies accordingly.
• Produce regular reports on ranking, organic traffic, and other key SEO metrics.
• Utilize AI tools for content creation, SEO analysis, and strategy optimization.
• Stay abreast of the latest SEO and AI trends and technologies, and integrate these into our SEO practices.
• Other related duties as requested.

• Proven experience in SEO, Digital Marketing, or a related field.
• Demonstrable expertise in planning and implementing backlink campaigns.
• Working knowledge of Google Analytics, backlink tools, and AI-powered SEO tools.
• Strong analytical skills, with the ability to interpret complex data and turn insights into actionable strategies.
• Excellent communication skills, capable of crafting and presenting clear, compelling reports and presentations.
• Problem-solving aptitude, with a creative approach to overcoming challenges.
• Experience with technical SEO aspects such as site speed optimization, schema markup, and crawl budget management.
• Ability to create high-quality, SEO-optimized content and linkable assets.
• Familiarity with content management systems and SEO plugins.

TBD

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Marketing Specialist
Schedule: M-F, 9AM - 5PM EST
Salary Range: $900-1,500
Benefits: TBD

About the Company:

Was launched in 1999 to help beginners and experts alike build a competitive Pinewood Derby car.

About the Role:

We are seeking an enthusiastic and goal-driven Marketing Associate to become a valuable member of the team.

This position will focus on the core aspects of a comprehensive marketing department. The responsibilities include copywriting, drafting newsletter campaigns, utilizing productivity and AI tools, performing product research and competitive analyses, and overseeing social media content and engagement.

Responsibilities:

• Copywriting: Craft compelling copy for various marketing materials, including website content, advertisements, and promotional materials.
• Newsletter Management: Develop and manage our email newsletter, including content creation, design, distribution, and performance analysis.
• Merchant Channels: Monitor and update listings on Google Merchant, Etsy, Walmart, MIVA, and eBay.
• Marketing KPIs and OKRs: Set, monitor, and report on marketing KPIs and OKRs.
• Outreach: Research and reach out to potential partners, podcasts, and communities to contribute to or develop relationships with.
• Productivity and AI Tools Proficiency: Utilize advanced productivity and AI tools to streamline marketing processes and enhance creativity.
• Product Research and Data Collection: Conduct in-depth research on market trends, consumer preferences, and industry changes to inform marketing strategies.
• Competitive Analysis: Regularly perform competitive analysis to stay ahead of industry trends and recommend strategic adjustments.
• Social Media Management: Develop and implement social media strategies, create content calendars, and engage with our audience to build brand presence.
• Analytics and Reporting: Monitor and analyze marketing activities' effectiveness, provide insights, and make recommendations for improvement.
• Project Collaboration: Work closely with other departments to ensure brand consistency and support company-wide marketing initiatives.
• Continuous Learning: Stay up-to-date with the latest marketing trends and technologies, especially in AI and digital tools.

• 3+ years of marketing experience.
• Proficiency in Asana, Google Office Suite, Canva (required).
• Experience with Chat GPT, 1Password, Meta (Facebook/Instagram), Meta Power Editor, TikTok, Google Adwords (preferred).
• Excellent communication skills (written and verbal).
• Experience with social media management and analytics tools.
• Ability to conduct thorough market research and competitive analysis.
• Creative thinker with strong problem-solving skills.
• Highly organized with attention to detail.

The Supply Chain Analyst will be accountable for providing support and strategic management to our supply chain consultants within a regional territory.

Responsibilities

• Serve as a supporting partner for the supply chain consultant for projects/initiatives (i.e.: supplier surveys, optimizations, RFPs, supplier sourcing, supplier forums, focus groups etc.)
• Proactively analyze monthly/quarterly supplier data and trends, flagging performance concerns and providing a quarterly side-by-side summary of trends and analysis to the consultants
• Track the results of a supplier optimization and the impact on the program based on recommendations executed by the supply chain consultants
• Audit and validate supplier scorecard metrics in Acumen every quarter raising any discrepancies to the supply chain consultants
• Source new suppliers to support program gaps
• Researching supplier data for the Business Development sales process
• Support the supply chain consultants with supplier performance escalations issues/concerns
• Create supplier RFI/RFP projects
• Support the scoring of RFI/RFP results and recommendations
• Support the supply chain consultants with the preparation for supplier forums/summits (send invitations, track RSVPs, create PowerPoint slides, conduct post-meeting surveys)
• Support the analysis and recommendations of supplier capability projects using HICX, Acumen supplier performance data, RFP/RFI’s, and supplier discovery meetings
• Support the preparation and rollout of the annual Voice of the Supplier (VOS) survey
• Ad hoc projects as needed