Total 3 system analyst job vacancies in Alabang, Muntinlupa City, Philippines

Octal Philippines Inc. is on the lookout for a dedicated Business Analyst to enhance our growing team. In this role, you will be responsible for identifying business needs, analyzing processes, and developing solutions to optimize performance across the organization. You will collaborate closely with stakeholders to gather requirements, conduct thorough analyses, and ensure that our systems align with business objectives. Your contributions will directly impact the efficiency and effectiveness of our operations.

• Analyze business requirements document, and seek-approval from end user
• Collaborate on project team on completion of deliverables. Facilitates meeting of EMR vendor and company's end-user
• Conduct testing prior to endorsement to end-users. Conducts initial investigation prior to endorsements to EMR vendor
• Document design and resolution to test findings

Qualifications:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 3 years of experience in business analysis or project management.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Experience with data analysis tools and methodologies.
• Excellent verbal and written communication skills.
• Understanding of system development life cycle (SDLC) and Agile methodologies.

• Health Insurance
• Standard Statutory Benefits
• Allowance

• Manage activities, requests for support and information, and operational issues for Visa’s Global clients and processors in a 24x7 support model. 
• Manage client inquiries using case management tool, email, and/or live chat support service. 
• Efficiently manage several case types such as but not limited to New, Pending, Follow-ups & Email activities.
• Collaborate and/or liaise with Visa internal groups to meet clients' needs aligned with the organization's Case Management procedure while delivering world class client experience.  
• Maintain conformity of documented process and procedures aligned to meet standard risk and compliance policies.
• Involve in identifying key process improvements and client training/retraining opportunities based on inquiry trends and any operational pain-points.
• Provide expanded support to drive improved learning thru training session and mentoring to new hires and peers.
• Participate in periodical meetings with regional counterparts to up-scale knowledge hand-off and sustain alignment between groups.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Perform day to day tasks within the Procure to Pay (P2P) stream such as daily invoice processing (PO and Non-PO), expense reports audit, as well as support month-end closing activities.
The performance should meet the requirements defined in the SLA/KPI’s.

 Timely and accurate review, validation, and processing of incoming invoices (e.g., PO, Non-PO, credit card statements) to accounting system.
 Ensure that invoices are properly coded and booked in accordance to SGS Chart of Accounts.
 Verify that the invoices comply with SGS policies and procedures.
 Audit travel and expense liquidation in accordance with existing rules and regulations.
 Process prepayments and follow up on prepaid invoices.
 Handle supplier statements and vendor inquiries.
 Provide support and assistance to colleagues with respect to accounting information
 Respond to inquiries from internal and external stakeholders regarding outstanding P2P inquiries (e.g. invoices, payments, travel, and expenses audit responses).
 Follow up on match exceptions and coordinate with Business and Procurement for the resolution.
 Work closely with R2R team in ensuring that no AP transactions are outstanding in the bank reconciliation.
 Follow up on transactions on the long-outstanding items in the Accounts Payables Trial Balance (Ageing)
 Follow up on open Purchase Orders and invoices on hold
 Prepare and review accruals and any other month end P2P transactions
 Assist in AP Subledger close and other month end activities
 Ensure monthly checklists are completed signed off by P2P Specialist/P2P Supervisor.