Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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Administrative Assistant for Global Customer Care 

Ciena is looking for a talented administrative assistant who will assist the APJ GCC leadership team in day-to-day activities.

The ideal candidate has a demonstrated track record of providing proactive calendar support, assisting with project deadlines, booking travel, and taking effective action to ensure that our leaders and their teams are functioning smoothly and efficiently. As well as assisting in the running of our Manila office, consisting of stationary orders, facilities requests and day-to-day running of the office were applicable.

He/she will be highly organized and professional, resourceful, efficient, flexible and will thrive in a fast-paced environment.

Your Responsibilities

• Manage day-to-day administrative processes associated with the organization with a high level of responsibility and prioritized and completed projects within a specified deadline.
• Engage with executive staff and clients professionally and efficiently while maintaining the confidentiality of sensitive, private, and privileged information.
• Manage and maintain complex calendars that included: planning, coordinating, and executing all requested meetings and events, including quickly adapting to changes in schedules and logistics requirements.
• Arrange and coordinate all business travel (domestic and international).
• Screen and document incoming calls.
• Coordinate off-sites and all hands meetings.  Ensure that objectives are clear, preparation is appropriate. 
• Attend team meetings, generate meeting minutes with key decisions, organize action items, work with assigned leaders to ensure appropriate follow up.

• Ensure assigned leaders are using their time effectively and to greatest impact. This requires an understanding of what’s most important for effective calendar management, tracking deadlines and productive meeting and time management.
• Use independent judgment and initiative to anticipate issues, resolve problems, make recommendations, determine when and if executive action was required, and consulted supervisor as appropriate.

• Assist in the preparation of presentations, correspondence, and organizational charts.
• Coordinate executive meetings in person at customer forums as needed to ensure logistics and executive meetings ran efficiently.
• Interface and coordinate activities between various departments (including IT, purchasing), customers, partners and other third parties.
• Work closely with cross-functional executive administrators.
• Mentor new executive administrative assistants and other administrators when required.
• Provide back-up support for other executive administrative assistants when required.

As a Manila Office Manager for GCC and the broader Ciena team, responsibilities will cover:

• Onsite contact for facilities and IT deliveries
• Ciena Office – Tenant Committee lead
• General administration to support APJ Team and events (stationary, logistics, couriers, catering)
• Co-ordination Internal and external events (Customer Lunch and Learns / Customer events/sporting / QBRs / awards)
• Business Purchasing - Facilitate New supplier setups / invoice processing across various Sales and Support teams
• Admin assistance to other APJ Business Support functions – Services, CM, Legal, Marketing and Channels
• Keep track of inspection, certifications, permits, etc. required for the Manila employees and office.
• Manila  office coordinator for global/regional visitors
• First Aid / Fire Warden in Manila Office

Requirement

• 5+ years’ experience supporting senior executives in a fast-paced environment, preferably at a senior level and/or at a high-growth technology company
• Excellent verbal and written communication skills in English
• Communicate effectively with senior executives, their assistants and employees across the team.  Understand assignments and complete them with little to no follow up from assigned leaders
• Manage multiple complex calendars and concurrent deliverables; understand executives’ priorities in order to effectively address meeting requests.  Exceptional prioritization skills.
• Demonstrated business judgment in previous roles, ability to prioritize on behalf of self and manager

• Professionalism in dealing with executives.  Calm, friendly and professional demeanor at all times; diplomatic when saying no
• Collaborative with a can-do attitude.  Demonstrated ability to develop strong internal and external working relationships
• Organized but flexible, with the ability to anticipate change, and to react efficiently and quickly
• Ability to successfully work in a team environment and build effective working relationships
• Flexibility / Ability to work independently, particularly given executive schedules and travel. 
• High level of integrity; ability to handle confidential and sensitive information with discretion

• Expert in office technology and procedures:  Mac and/or PC proficiency, Microsoft Office software suite skills, Oracle use, preparation and management of Purchase orders
• International business exposure a plus

The company is creating a rapidly expanding platform within the Cosmos ecosystem, dedicated to providing users with a secure and seamless experience for managing their digital assets. The company’s mission is to become the premier financial operating system for Web3, facilitating on-chain transactions and financial activities across diverse blockchain networks.

Role Overview

The company is seeking a Growth Lead to spearhead the efforts to expand the company’s online presence, engage with the community, and drive user adoption. Your contributions will be pivotal in fostering a vibrant and active community around our platform, propelling us toward our vision of revolutionizing the Web3 landscape. You'll join a dynamic team, backed by AllianceDAO, supporting over 50 chains.

Responsibilities

• Develop and execute strategies to grow and engage our community across social media platforms such as Twitter and Discord, as well as online forums.
• Cultivate meaningful relationships with community members, influencers, and partners to foster advocacy and support.
• Create compelling content, including blog posts, social media updates, newsletters, and community announcements.
• Monitor and analyze engagement metrics, user feedback, and market trends to refine growth strategies and optimize performance.
• Lead outreach campaigns and initiatives to attract new users and expand our community footprint.
• Collaborate closely with cross-functional teams, including marketing, product, and customer support, to align growth efforts with overall company objectives.

• Proven experience in community management, social media management, or growth marketing within the crypto or tech industry.
• Strong understanding of Web3, blockchain technology, and decentralized finance (DeFi) concepts.
• Excellent written and verbal communication skills, with the ability to craft engaging content and foster authentic community interactions.
• Proficiency in leveraging social media platforms such as Twitter, and community platforms like Discord, to drive engagement and user acquisition.
• Analytical mindset with the ability to interpret data and metrics to inform decision-making and optimize strategies.
• Creative thinker with a passion for innovation and a knack for identifying new growth opportunities.
• Ability to thrive in a fast-paced, dynamic environment, with a proactive and adaptable approach to challenges and opportunities.

• Fully remote work
• Competitive salary
• Flexible shift with at least 2-3 hours PST overlap

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

If you are passionate about the Internet of Things, 5G, virtual reality, Over the Top (OTT) content, and mobile ‘everything’, then you are in the right place. Join our team and make an impact in how the world connects.

We are seeking an Enterprise Integration Developer to join Enterprise Integration team. Enterprise Integration team enables Ciena’s Digital Transformation journey by ensuring the connectedness of both our internal and external integration solutions. The role will be responsible for developing and maintaining integration solutions to enable seamless data flow between various business systems.

Your Responsibilities:

• Collaborate with the development team to design, develop, and implement integration solutions.
• Understand and translate business needs into code to support seamless integrations and automations.
• Work with the Application Development team to implement data strategies, build data flows.
• Develop automated unit testing code to test integrations.
• Analyze data-related system integration challenges and propose appropriate solutions.
• Analyzing and improving current system integrations and migration strategies
• Develop and manage extensible, stable codebases for a variety of applications.
• Keep abreast with industry activity and standards from the enterprise integration perspective.

Key Experience and Skills Required to Perform this Role:

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Oracle developer at junior level with 1-3 years of experience.
• Strong understanding of algorithms and data structures.
• Knowledge of integration architecture as well as excellent design and programming skills.
• Understanding of Agile software life cycle development, DevOps, APIs
• Familiarity with XML, JSON, REST APIs, SOAP web services.
• Experience in any Integration platform, Oracle Database, SQL servers is a plus
• Familiarity with Oracle Integration Cloud is a plus.
• Strong problem-solving skills and ability to troubleshoot operational issues.
• Excellent communication skills with the ability to explain technical concepts to a non-technical audience.
• Ability to work in a team and independently as required.

#LI-SM

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

Fresenius Medical Care is the premier health care company focused on delivering the highest quality of care to people with renal and other chronic conditions. Through our industry-leading global network of more than 3,400 dialysis clinics and acute care centers, outpatient cardiac and vascular labs, Fresenius Medical Care provides coordinated health care services at pivotal care points for hundreds of thousands of chronically ill patients. As the world’s only vertically integrated renal company, we also offer specialty pharmacy and laboratory services, as well as manufacturing and distributing the most comprehensive line of dialysis equipment, disposable products and renal pharmaceuticals.

We are currently looking for a Talent Acquisition Coordinator, that will be a member of Global Business Services Talent Acquisition Team

Responsibilities

• Coordinate interview schedules and logistics, including arranging candidate interviews, and communication with interview members.
• Communicate with candidates throughout the recruitment process, providing updates on their status and gathering necessary information.
• Conduct initial resume and application reviews to ensure alignment with job requirements and qualifications.
• Collation and follow-up of pre-employment requirements records of successful candidates in the applicant tracking system (Workday).
• Sends out the onboarding schedule of upcoming hires.
• Help coordinate and participate in recruitment initiatives and other Talent Acquisition engagements.
• Support the Talent Acquisition team with administrative tasks.
• Collaborate with hiring managers and team members to ensure a positive candidate experience at every stage.
• Point of Contact of new hires on Day 1.

Qualifications and requirements

• Bachelor's degree.
• Experience of at least 1 year in a coordinator or administrative role, preferably within recruitment.
• Organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Very good written and verbal English skills.
• Experience in using MS Office (Word, Excel, PowerPoint).
• Attention to detail and commitment to maintaining accurate and confidential records.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Customer-focused attitude with strong interpersonal skills.
• Adaptability to changing priorities and willingness to take on new challenges.
• Basic understanding of the recruiting process.

WHAT IS YOUR ROLE

The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our platform, you will also be an integral part from conceptualization to execution of their business using our program.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer customer questions over email and live chat.
• Deliver excellent customer service to our customers.
• Write and update support articles.
• Become an expert on our .
• Work closely with the customer succeproductss management and engineering teams.
• Advance your career in the SaaS industry.

• Demonstrated ability to solve technical problems.
• Desire to teach new customers about the platform.
• Ability to answer product and technical questions.
• Comfort working independently, given time zone differences.
• Familiarity with APIs, email infrastructure, DNS,HTML,CSS, and/ or javascript.
• Nice to have experience with JIRA or zendesk.
• Nice to have previous experience in a B2B technical support role at a SaaS company.
• Nice to have experience with email, push or SMS platforms.

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th-month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

• Strengthens partnership with external sources by conducting onsite visits and meetings.
• Uploads Manpower Requests in Workday Recruiting. Manages and maintains in-house recruitment system .
• Employs hiring strategies to attract and invite potential candidates.
• Conducts initial screening of all applicants to determine their suitability for the position applied.
• Administers pre-employment exams and informs all concerned of the status accordingly. Endorses qualified positions to Hiring managers.
• Ensures that pre-employment documents are valid and complete. Completes required data field information of new hires in Workday prior start date. Facilitates on-boarding program to all newly-hired employees.
• Monitors status of Interns and Project based employees. Provides hiring and attrition reports as needed.
• Prepares employment contract of newly-hired Operators

MINIMUM REQUIREMENTS:

• Bachelor’s Degree in psychology or related field of study
• Prior experience in Semiconductor Manufacturing preferred
• Working knowledge on Psychometrics and Selection Interviewing
• Background on Workday Recruiting

OVERVIEW

Reporting directly to the Senior Sales Manager of High Velocity Sales Manila. ConnectWise is looking for an exceptionally motivated onsite Salesforce Administrator. 

RESPONSIBILITIES

• Has strong organizational skills
• Good at building relationships and is curious about new ways.
• Good executor – stays on projects and is persistent.
• Is adaptive – shows the ability to pivot and adjust when needed.
• Aims at keeping a log/running list of reporting ideas/improvements.
• Work closely with the leadership team and onshore colleagues to find and address process areas requiring improvement.
• Recommends short- and long-term training strategies for the improvement of training quality.
• Performs other duties that may be assigned from time to time.
• Will be supplying feedback on daily team observations and make recommendations for improved performance.

• Independently exercise excellent judgment, discretion, and sound reasoning in making important decisions
• Excellent professional communication skills needed, both verbal and written

• Must be able to collaborate with Senior Leaders and all levels of employees and consistently exude a pleasant, polished, and professional image.
• Ability to manage multiple projects effectively, with a high degree of accuracy and on time.

• Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor.
• Exceptional ability to create and maintain Salesforce databases.
• Demonstrate a strong sense of urgency.
• Full-time position

QUALIFICATIONS

• 2-3 years of experience as a Salesforce administrator in a similar environment.
• In-depth knowledge of Salesforce products and their functionalities.
• Proficiency in creating Salesforce profiles, allocating roles, and managing access.
• Knowledge of importing sales data and generating Salesforce reports and dashboards.
• Ability to provide Salesforce training and end-user support.
• Proficient in the use of MS Excel to generate reports, pivoted data, and graphs.
• Bachelor’s Degree preferred.

ConnectWise is the world's leading software company dedicated to the success of IT solution providers. We do it through our unmatched software, services, and community, and that’s why more IT solution providers use our platform around the world than any other. 

Our company is filled with tech-loving, passionate people who simply want to make IT better. From the top-down, we are all dedicated to guiding our partners and the industry further.

ConnectWise was acquired by Thoma Bravo $1.5B in October 2019. Since the acquisition, ConnectWise has heavily invested in their security solutions as they follow the Thoma Bravo Model. In the first year of being under Thoma Bravo's backing, ConnectWise has acquired four new companies to add to their product portfolio suite, making them a fully unified suite for their IT-MSP and their MSSP customers.

Their Global HQ's are in Tampa, and they also have additional offices in Boston, Pittsburgh and Salt Lake City in the USA and then more offices across the globe with circa 2000 employees. They do also have an office in Manila.

Join the A-Team and experience the A-Life!

Position: Executive Assistant

Working Hours: Monday - Friday; Dubai Office Hours

Salary Range:  USD 900 - 1500/month

Tasks:

• Attend and document all meetings, sharing comprehensive notes in the designated application.
• Schedule follow-up meetings and update relevant Excel sheets for tracking purposes.
• Handle travel arrangements, including booking holidays, flights, and hotels, ensuring an efficient itinerary.
• Procure miscellaneous items as needed, such as a laptop sleeve or specific attire, by researching, ordering, and managing the purchasing process.
• Organize and prioritize tasks in Asana, providing daily reminders to ensure a streamlined workflow.
• Manage email access, reviewing and adding important correspondence to the Asana board.
• Undertake simple graphic design and Canva work for various projects.
• Coordinate and curate LinkedIn content generated from podcasts.
• Oversee properties in the UK, handling fees, and following up on tax-related matters.
• Maintain and update Excel sheets for end-of-month stock purchases.
• Compile a checklist of pre-travel tasks and research potential sales offers.
• Review basic legal documents, flagging any concerns or discrepancies.
• Facilitate communication and coordination between the individual and various companies.

Qualifications:

• At least 1 year of experience as an Executive Assistant
• Proficient in Office 365, Asana, and Canva.
• Seeking a dynamic individual with a vibrant and enthusiastic approach to work.
• Eager to welcome individuals who are ambitious, motivated, and ready to tackle challenges head-on.
• A versatile role designed for someone with a proactive mindset and a hunger for professional growth.

A SNAPSHOT OF YOUR ROLE

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Collections Specialist, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

• Manage designated accounts to ensure individual and team targets are met and exceptional customer service is provided
• Utilize appropriate tools and follow correct systems and process to undertake skip tracing of accounts to locate customers
• Negotiate payment arrangements and settlements
• Organize and manage workflow to ensure that all designated accounts are actioned appropriately, and payments arrive on time
• Ensure accurate notes and data are available in CRM platforms at all times
• Conduct daily activities aligned with relevant Australian debt collection guidelines and other legislation including Privacy Act, Trade Practices Act and NCCC, etc.
• Exhibit team ethics, working in harmony with other team members and assisting them in performing their duties
• Effectively collaborate with team members to ensure that function is operating effectively and efficiently, while maintaining a harmonious team environment
• Adhere to the campaign's purpose, objectives and mission and openly support the campaign's strategy
• Ensure a safe and healthy work environment by complying with OHS legislation and the campaign's OHS policies
• Ensure compliance with the campaign's policies and procedures

A BIT ABOUT YOU

• With Industry and/or collections, sales and customer service experience
• With Previous roles in financial services or Australian based campaigns
• With Skip tracing experience

Acquire BPO is a business outsourcer with a vision to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

Join the A-Team and experience the A-Life!

Your Career

Being a Business Development Representative (BDR) is not an easy task. We are out to fulfill our company mission with the strongest products in the industry. Being a BDR means handling rejection well, but persevering, regardless. It means cold-calling, selling, and pitching our products to people who are under tremendous pressure to secure their digital environments. And it means sticking with it with a level of tenacity defined only by your commitment to seeing a sale through. 

To fit in this role, you are personable, willing to ask questions, always learning, have a strong work ethic, are persistent, and coachable. You are confident in who you are and able to enjoy the personable interactions that come with a job in sales. Becoming a part of the team means you will be surrounded by amazing, smart and hardworking, teammates and that’s a great place to be. Plus, the added bonus of changing the world? Now that's just icing on the cake. 

Your Impact

• Market the company’s products and/or services via telephone and email, often cold-calling leads to gauge interest and create opportunity 
• Generate prospective customers through cold calling and lead qualification from Marketing programs and promotions
• Direct Pre-Qualified Leads (PQL) to a specific Sales District with high efficiency and prioritization 
• Follow up on pre-qualified leads with the sales team to ensure they are processed timely and lead to pipeline creation
• Document all activities and customer interactions in Salesforce.com
• Set appointments for both Field and Inside Sales Representatives, Account Executives, and prospective clients 
• Identify client needs, provide guidance and information around our products and services with the goal of increasing customer satisfaction 
• Build long-term relationships with clients, partners, and internal stakeholders 
• Seek and develop new business opportunities in the market
• Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
• Stay up-to-date with new products and services, including capabilities and pricing, and on cybersecurity industry trends 
• Be a high energy individual with a strong desire to achieve top results with a dependable, positive “can-do" attitude over the phone and in-person
• Consistently meet or exceed metrics set by leaders and managers 

What you'll be doing;

• Deploy, support and maintain cloud and on-prem infrastructure and services
• Infrastructure automation and optimisation
• Extend our automation reach through module development and configuration management tools
• Improve existing infrastructure and processes through automation
• Influence processes and standards to ensure high performance of production environment
• Ensure security standards are maintained
• Support security auditing and testing activities
• Participate in incident responses and risk management activities
• Customer support; Provide Tier 2 support to customers both on prem and in the cloud

As an Email Marketing Specialist, you will be responsible for managing the development and execution of emails, engagement and automation programs, event promotions, and nurturing activities. You will work closely with Central Marketing, Regional Marketing and Event teams, supporting best practices in email and email-related asset development. You will also collaborate with the Digital Marketing team in developing and supporting strategies for promotion and nurture.

JOB SUMMARY

• Providing technical support, predominantly for Avid Pro Tools, Audio Consoles and Live Sound customers across all audio market segments, from creative enthusiast to professional broadcast.
• Managing support cases through web-based submissions and via phone for emergency level issues.
• Adhering to Avid’s contractual SLAs (Service Level Agreements).
• Dealing with customers across all audio market segments, from creative enthusiast to professional broadcast.
• Managing support cases through web-based submissions and phone calls.

SKILLS

• Must be fluent in English.
• Must be comfortable with interacting with customers everyday via phone and e-mail.
• Have an ability to stay focused and to systematically boil down complex issues to identify the underlying cause; are detail oriented.
• Have a passion for audio products and technology as well as the music, film and/or broadcast industry.
• Understand that audio is one piece of a wider, sometimes highly complex production ecosystem and you are willing to learn about other products which are part of “the bigger picture”.
• Must possess willingness to learn constantly, take ownership of self-development, seek, and give advice, share knowledge with others.
• Are not afraid of making mistakes but careful to not repeat them.
• Are a self-starter who is comfortable with taking the initiative.
• Are searching for solutions actively and taking ownership of tasks.
• Have good time management skills (make sure that calls and web cases are responded in a timely manner).
• Are the kind of person who is always up for the challenge but are aware that you do not always have to know the right answer.
• Must be willing to learn about Avid products and new technologies in audio, music, film, and broadcast industry, increase your soft skills every day, become a customer care star.

QUALIFICATIONS

• BA (Hons) or BSc (Hons) in Audio Production (or similar), or equivalent work experience.
• Existing knowledge/user experience with Avid’s audio products is a plus.
• You possess a high degree of computer literacy for MacOS and/or Windows.
• You are fluent in English; second language is a plus (German, Spanish, French).
• Experience in a corporate technical support or help desk environment desired.
• Strong "customer service" orientation.
• Knowledge about network architecture, OSI models, cabling, Ethernet, and Internet Protocol is a plus.
• Experience using Salesforce CRM, Atlassian JIRA and/or MS Office would be a plus.

#LI-Hybrid

#LI-MP1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Description

• Responsible to create campaigns for new product launches & tactical marketing campaigns with focus on Ancillary services eg. Baggage, Seats & Insurance. 

• Create digital marketing strategy to drive take up rate across different point of sales and channels.

• End to end execution of offline programs and on-ground events to drive awareness on core ancillary products

• Perform deep-dive analysis and post-mortem to identify and assess initiative effectiveness to recommend improvement opportunities.

• Monitor revenue performance for online & offline channels and perform root cause analysis to develop corrective strategy.

• Develop campaign promotion mechanism to support both Local & Regional campaigns and perform impact assessment.   

• Responsible for driving and supporting product innovation that brings a better value proposition to our customer.

• Work closely with different stakeholders i.e Marketing/ Product/ Data Science/ Operation/ Cluster team etc to jointly ensure successful execution of commercial initiatives.

• Managing projects that require complex planning and integration of multiple tasks and details.

• Monitoring market conditions and competitor activities to identify opportunities for new ancillary products or services.

• Coordinating and working with other departments such as Ground Operations, Customer Happiness, Marketing, Ancillary Pricing  to ensure that ancillary product sales and operations  are running smoothly

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or related field

• Must have 3-5 years work experience in a Marketing role or anything related to Business Administration, Product Development, Advertising and Public Relations

• Strong knowledge of digital marketing channels and technologies, including web, social media, and email marketing

• Experience in event/trade show management

• Strong analytical skills and the ability to use data to make informed decisions

• Excellent communication and interpersonal skills

• Strong organizational and project management skills

• Ability to work independently as well as in a team-oriented environment

• Proficient in Microsoft Office and marketing automation software

• Experience in any of the following: airline, e-commerce, start-up or platform is a plus!